DTG-C X2 User manual

USER MANUAL
For the X2 Digital Garment
Printer
REV 0.1
2023 DTG Connection
For safe and correct use, be sure to read the Safety Information in Safety Information and Quick Installation
Guide before using the machine.

TABLE OF CONTENTS
User Manual
3
TABLE OF CONTENTS
TABLE OF CONTENTS _______________________________________________________ 3
How to Read the Manuals_____________________________________________________ 6
The Meanings of the Safety Symbols Used with This Machine_______________________ 7
Notes for Using This Machine Safely____________________________________________ 8
1. Before You Begin_________________________________________________________ 9
1.1. Checking the Contents of the Product __________________________________________________ 9
1.2. Guide to Components _____________________________________________________________ 12
1.3. Important_______________________________________________________________________ 13
1.4. Machine Installation_______________________________________________________________ 18
◆Installation Space: Top View_________________________________________________ 18
◆Installation Space: Side View ________________________________________________ 18
◆Turning Off the Power______________________________________________________ 27
◆Agitating New White Cartridge _______________________________________________ 31
◆Disposing a Depleted Ink Cartridge____________________________________________ 32
◆Disposing of the Waste Ink and Waste Ink Bottle _________________________________ 32
◆Removing the Waste Ink tube________________________________________________ 33
◆Opening the Front Cover____________________________________________________ 34
◆Closing the Front Cover ____________________________________________________ 35
1.5. Control Panel Functions____________________________________________________________ 36
1.6. Printer Setup ____________________________________________________________________ 42
2. Printing________________________________________________________________ 50
2.1. Printing Flow ____________________________________________________________________ 50
2.2. Before Printing___________________________________________________________________ 51
◆Things to prepare for pre-treatment (for dark-color garments)________________________ 51
◆Pre-treatment application to prepare___________________________________________ 53
◆Pre-treatment application procedure: __________________________________________ 53
2.3. Setting the Garment_______________________________________________________________ 56
2.4. Adjusting the Height of the Platen to the Print Position ____________________________________ 60
2.5. Sending the Print Job and Printing It __________________________________________________ 63
2.6. Set the Image with Heat Treatment ___________________________________________________ 72

TABLE OF CONTENTS
User Manual
4
3. Maintenance____________________________________________________________ 74
3.1. Maintenance Schedule ____________________________________________________________ 76
3.2. NOZZLE CHECK_________________________________________________________________ 77
◆Things to prepare _________________________________________________________ 77
3.3. AUTO HEAD CLEAN _____________________________________________________________ 80
3.4. REGULAR MAINTENANCE_________________________________________________________ 85
3.5. How to Clean the Guide Rod ________________________________________________________ 86
◆Things to prepare _________________________________________________________ 86
◆Guide to parts ____________________________________________________________ 86
Grease coverage _______________________________________________________________ 91
Sample of the amount of grease to be applied to six places on each rod_____________________ 91
3.6. How to Clean the Maintenance Unit and the Left Ink Sump_________________________________ 99
◆Things to prepare _________________________________________________________ 99
◆Guide to parts ____________________________________________________________ 99
Maintenance unit ______________________________________________________________ 100
3.7. How to Clean the Cover of Head Nozzle Plate (the Nozzle Cover)__________________________ 112
◆Things to prepare ________________________________________________________ 112
◆Guide to parts ___________________________________________________________ 112
Head Nozzle Plate _____________________________________________________________ 113
3.8. White Clean Freq. _______________________________________________________________ 125
3.9. Agitating a White Cartridge ________________________________________________________ 127
◆Count Manually (at a button)________________________________________________ 128
◆Count Automatically ______________________________________________________ 129
◆Select display format______________________________________________________ 130
◆Setting buzzer notification__________________________________________________ 131
3.10. Circulation ____________________________________________________________________ 133
3.11. Emptying the Waste Ink Bottle_____________________________________________________ 134
3.12. Cleaning the Cartridges and Cartridge Slots __________________________________________ 135
4. Adjustments___________________________________________________________ 138
4.1. Adjusting the Head_______________________________________________________________ 140
◆Things to prepare ________________________________________________________ 140
4.2. Adjusting the Table ______________________________________________________________ 143
◆Things to prepare ________________________________________________________ 143
4.3. Adjusting the print position_________________________________________________________ 146
◆Things to prepare ________________________________________________________ 146
5. Replacing Service Parts _________________________________________________ 149
5.1. Service parts ___________________________________________________________________ 149

TABLE OF CONTENTS
User Manual
5
5.2. Replacing the Mist Fan Filter_______________________________________________________ 151
◆Things to prepare ________________________________________________________ 151
6. Preparing Your Printer for Storage/Shipping_________________________________ 154
7. Using the Printer in 4-color mode (CMYK Only) ______________________________ 156
7.1. Changing the printer to 6-color mode from 4-color mode__________________________________ 158
8. Ink Path Guide _________________________________________________________ 160
9. TroubleshootingGuide __________________________________________________ 161
9.1. When the Printing Result Is Not as Expected __________________________________________ 165
9.2. If an SC (Service Call) error is displayed______________________________________________ 169
◆Things to prepare ________________________________________________________ 169
◆Guide to parts ___________________________________________________________ 174
◆Guide to the head protection cover ___________________________________________ 176
10. Appendix _____________________________________________________________ 179
10.1. Update the firmware_____________________________________________________________ 179
10.2. Specifications__________________________________________________________________ 187
10.3. Where to Inquire _______________________________________________________________ 188
10.4. Revision history ________________________________________________________________ 188

How to Read the Manuals
User Manual
6
Disclaimer
Notes
How to Read the Manuals
Only appropriately trained users should operate the machine.
Contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this machine and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Read this manual carefully before you use the machine and keep it handy for future reference.
For safe and correct use, be sure to read Safety Information before using the machine.
The manufacturer will not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your products.
For good output quality, the manufacturer recommends that you use genuine ink from the manufacturer.
Some illustrations in this manual may be slightly different from the machine.
Certain options may not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
Before You Begin...

The Meanings of the Safety Symbols Used with This Machine
User Manual
7
The Meanings of the Safety Symbols
Used with This Machine
The meanings of the safety symbols for this machine are as follows:
Prohibition
Caution
Warning; Pinch Point
Caution, risk of electric shock
Caution, risk of having hands or arms caught
Keep out of reach of children
Prohibition of disassembly
See operating instructions.
For details about the precautions in each location with this graphic
symbol, see "Safety Labels of This Machine" in Safety Information and
Quick Installation Guide.
Do not touch
Caution, hot surface
Wear eye protection
Wear protective gloves

Notes for Using This Machine Safely
User Manual
8
Notes for Using This Machine Safely
To use this machine, it is recommended you take the following measures, which include:
•Installing this machine in a network protected by a firewall.
•Specifying your private IP address.
Using a Private IP Address
An IP address is a numerical label assigned to devices connected to the network. An IP address that is
used for Internet connection is a "global IP address", and an IP address that is used for network
connection in a local environment such as a company is a "private IP address". If an IP address that is
specified for a machine is a global IP address, unspecified numbers of Internet users can access this
machine, so that there is higher risks of information leakage through illegal access outside from the
environment where this machine is located. If a private IP address is specified for a machine, however,
only users within a local network such as a company LAN can access the machine. Unless there is any
specific reason, specify a private IP address for a machine. A private IP address can be selected from the
following address ranges:
Private IP address ranges
•10.0.0.0-10.255.255.255
•172.16.0.0-172.31.255.255
•192.168.0.0-192.168.255.255
If you are concerned about the network environment, you can use the machine without a network
connection by printing from a USB memory containing print data.

1. Before You Begin
User Manual
9
1. Before You Begin
1.1. Checking the Contents of the Product
Item
Number
This machine
1
Power cord
1
Ethernet cable
1
Platen (Medium)
1
Frame (Medium)
1

1. Before You Begin
User Manual
10
Item
Number
Waste ink bottle
1
Waste ink tube
1
Squeegee
1
Heat press paper
1
Safety Information and Quick
Installation Guide
1
User Maintenance Precautions
1

1. Before You Begin
User Manual
11
Maintenance Supplies
Number
Cleaning liquid (with dropper)
1
Cleaning applicators
1
Lint free wipes
1
Grease
1
Polyethylene gloves
5 sets
Cleaning JIG
1
Head protection cover
(This is attached to the main unit.)
1