Limited One-Year Warranty
This warranty gives you specific legal rights. You
may also have other rights which vary from state
to state.
Dual Electronics Corp. warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one year
from the date of the original purchase.
Dual Electronics Corp. agrees, at our option,
during the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new, renewed or comparable product (whichever is
deemed necessary) in exchange without charges,
subject to verification of the defect or malfunction
and proof of the date of purchase. Subsequent
replacement products are warranted for the balance
of the original warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased
from an authorized Dual dealer and used in the
U.S.A.
What is covered? This warranty covers all defects
in material and workmanship in this product. The
following are not covered: software, installation/
removal costs, damage resulting from accident,
misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring
during return shipment of the product. Specific
license conditions and copyright notices for the
software can be found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls may
save you a service call.
2. If you require service during the warranty period,
you must carefully pack the product (preferably
in the original package) and ship it by prepaid
transportation with a copy of the original receipt
from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a daytime
phone number with your shipment.
4. For more information and for the location of the
nearest authorized service center please contact
us by one of the following methods:
• Call us toll-free at 1-866-382-5476
Exclusion of Certain Damages: This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation
the implied warranties of merchantability and fitness
for a particular purpose and any obligation, liability,
right, claim or remedy in contract or tort, whether or
not arising from the company’s negligence, actual or
imputed. No person or representative is authorized
Dual Electronics Corp.
Toll Free: 1-866-382-5476
Monday-Friday, 9AM-5PM EST
www.dualav.com
©2016 Dual Electronics Corp. All rights reserved.
NSA0616-V01
Printed in China
