Ducati DIAVEL V4 2024 User manual

Owner’s manual ENGLISH
1

Dear Ducatista,
thank you for trusting us with the purchase of your new Diavel V4.
We recommend that you read the use and maintenance manual carefully, to quickly get familiar with your
Ducati and make the most of all its features. In the manual, we provide lots of useful advice and information
on your safety, on how to take care of your bike and on how to maintain its value through correct
maintenance by specialist Service Centres.
You can also find this manual in digital format, always up-to-date, in the dedicated area of the Ducati
website and in the MyDucati App, which can be consulted both from a PC and a phone.
In this way, you will always have the most up-to-date version of the manual available and you will also find
information and frequently asked questions regarding your bike and the world of Ducati.
You can send suggestions for improvement regarding the contents of this Use and maintenance manual to
the following address: [e-mail]
2

This manual forms an integral  of the motorcycle and must be kept with it for its whole service life. If the
motorcycle is resold, the manual must always be handed over to the new owner. The quality standards and
safety of Ducati motorcycles are steadily improved as new design solutions, equipment and accessories are
developed. While the information contained in this manual is current at the time of going to print, Ducati
Motor Holding S.p.A. reserves the right to make changes at any time without notice and without any
obligations. For this reason, the illustrations in this manual might  from your motorcycle.

Check the FAQs and tutorials dedicated to your bike on the Ducati website to keep up to date with all
the latest news regarding its functions and features.
The information in the manual is current at the time of going to print. The quality and safety standards of
Ducati motorbikes are constantly updated. Check on the Ducati website the functions and features in the
updated Owner's Manual of your motorbike.
Any and all reproduction or spreading of the contents herein in whole or in  is forbidden. All rights
reserved to Ducati Motor Holding S.p.A. Any request for  authorisation shall be addressed to this
company, specifying the reasons for request. For any servicing or suggestions you might need, please
contact our authorised service centres.
For  information, please contact us at:
[email protected]
Our Advisors are available to give you suggestions and useful tips.

For  information, please contact the Ducati  by clicking on “Contact us” in the Services
and Maintenance section of the www.ducati.com website.
Our Advisors are available to give you suggestions and useful tips.
3

Enjoy your ride!
4

Table of contents
Roadside Assistance ......................... 9
Roadside Assistance ..........................................9
 updates .............................13
 updates ............................................. 13
Warranty information ......................14
General warranty conditions .......................... 14
Infotainment .....................................21
Infotainment ..................................................... 21
Bluetooth device pairing and
management .................................................... 22
Phone................................................................. 29
Music.................................................................. 34
General Information.........................37
Acronyms and abbreviations used in the
Manual................................................................37
Warning symbols used in the manual ..........37
Intended use..................................................... 38
Rider's obligations ...........................................39
Rider's training................................................. 40
Apparel ...............................................................41
Safety "Best Practices"................................... 42
Refuelling.......................................................... 44
Carrying the maximum load allowed ........... 45
Information about carrying capacity............ 45
Dangerous products - warnings ................... 45
Vehicle identification number ........................47
Engine identification number ....................... 48
Main components and devices ..... 49
Position on the vehicle ................................... 49
Tank filler plug ................................................. 50
Removing and  the seat ................... 51
Maintaining the  charge.....................57
Side stand ......................................................... 59
USB connection ................................................61
Front fork adjusters ........................................ 62
Rear shock absorber adjusters.......................63
5

Controls ............................................. 65
Position of motorcycle controls .................... 65
Switchgears ...................................................... 66
Light control ..................................................... 69
Hands free system ...........................................73
Keys.................................................................... 87
Restoring motorcycle operation via the
PIN code ............................................................ 95
Clutch lever ....................................................... 96
 twistgrip .............................................97
Front brake lever ............................................. 98
Rear brake pedal.............................................. 99
Gear change pedal......................................... 100
Adjusting the position of the
gearchange pedal and rear brake pedal..... 101
Riding the motorcycle .................. 102
Motorcycle running-in period ......................102
Pre-ride checks................................................103
ABS device .......................................................105
Engine  ...........................................106
Moving  ....................................................... 112
Braking ..............................................................113
Stopping the motorcycle............................... 115
Parking.............................................................. 116
Refuelling......................................................... 118
Tool kit and accessories................................. 121
Instrument panel (Dashboard).....122
Instrument panel............................................122
Warning lights................................................. 123
Main page items ............................................. 127
Riding Mode ....................................................130
Engine rpm indication ................................... 133
Interactive menu and Info display ..............135
Cruise Control..................................................140
Lap.....................................................................147
Turn by turn (if present) ................................150
Heated grips (if present) ...............................159
 menu...................................................162
 menu – Service .................................164
 menu – Riding Mode.......................168
 menu – Riding Mode – Power .......170
 menu – Riding Mode – DTC............171
 menu – Riding Mode – ABS........... 177
 menu – Riding Mode – DWC .........182
 menu – Riding Mode – DQS ......... 188
 menu – Riding Mode – Default..... 191
 menu – Info display .........................194
 menu – Fuel indicator ..................... 197
6

 menu – DRL ......................................199
 menu – Display setup .....................201
 menu - PIN code.............................. 206
 menu - Date and time..................... 211
 menu – Lap .......................................218
 menu - Tyre calibration................... 221
 menu – Tyre pressure (if
available) ......................................................... 227
 menu – Turn indicators .................. 229
 menu – Language ............................ 231
 menu - Units .....................................233
 menu – Info......................................240
Ducati Link app connection......................... 242
Assisted  (DPL) ...................................... 245
Warning displaying ....................................... 252
Error warnings................................................ 257
Main use and maintenance
operations ....................................... 259
"Checking coolant level and topping up,
if necessary".................................................... 259
Check clutch and brake fluid level...............261
Checking brake pads for wear ..................... 264
Charging the ..................................... 265
Checking drive chain tension ...................... 269
Lubricating the drive chain........................... 271
Aligning the headlight.................................. 276
Adjusting the rear-view mirrors.................. 278
Tyres................................................................. 279
Check engine oil level ....................................281
Use of Ducati Corse  Oil by
Shell ................................................................. 282
Cleaning the motorcycle .............................. 283
Storing the motorcycle................................. 286
 notes............................................. 287
Vehicle  ...........................................288
Scheduled maintenance .....289
Scheduled maintenance 
operations to be carried out by the dealer 289
Scheduled maintenance 
operations to be carried out by the
customer ......................................................... 293
Technical data ................................294
Weights ........................................................... 294
Dimensions ..................................................... 295
"Fuel, lubricants and other fluids" ............. 296
Engine.............................................................. 298
7

 data .......................................... 300
Spark plugs ..................................................... 300
Fuel system.....................................................300
Brakes ...............................................................301
Transmission .................................................. 302
Frame............................................................... 302
Wheels ............................................................. 302
Tyres................................................................. 303
Suspension...................................................... 303
Exhaust system.............................................. 303
Available colours............................................ 303
Electric system............................................... 307
Open source ....................312
Information about open source  .. 312
Declarations of conformity ........... 313
Declarations of conformity ........................... 313
8

Roadside Assistance
Roadside Assistance

The "ACI Global Services" roadside assistance is
in force only in the following countries:
Denmark, Belgium, France, Luxembourg,
Switzerland, Ireland, United Kingdom, Italy, Norway,
Holland, Spain, Austria, Germany, Sweden, 
Canary Islands, Cyprus, Croatia, Czech Republic,
Estonia, Latvia, Lithuania, Finland, Greece, Hungary,
Malta, Poland, Serbia and Montenegro, Slovakia,
Slovenia, Turkey, Ukraine.
The Ducati Card Assistance Programme, created in
collaboration with Ducati and ACI Global Services,
 assistance in case of breakdown and/or
accident to the Ducati Customer. The service is
active 24 hours a day, 365 days a year, for 24 months
(in case of extended warranty the relevant conditions
will apply) from the date of delivery of the
motorcycle or for the period of coverage of the Ever
Red warranty extension.
The roadside assistance services include:
●Roadside assistance and towing
●Information Service
● of passengers following roadside
assistance
●Return of passengers or continuation of the
journey
●Recovery of the repaired or found motorcycle
●Repatriation of the motorcycle from abroad
●Search and sending of spare  abroad
●Hotel expenses
●Recovery of the motorcycle  the road in case
of accident
●Advance payment of bail abroad
and may be requested in the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus,
Denmark, Estonia, Finland, France (including
Corsica, roads open to ordinary  Fyrom (the
former Yugoslav Republic of Macedonia), Germany,
9

Gibraltar, Greece, Ireland, Iceland, Italy (including
San Marino and the Vatican), Latvia, Lithuania,
Luxembourg, Malta, Montenegro, Norway, the
Netherlands, Poland,  Monaco, United
Kingdom, Czech Republic, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey, Ukraine, Hungary.

All information is detailed and available on the
Ducati website of the respective country.
Call Centre telephone numbers
To request Assistance:
Event in the country of origin: call the toll-free
number for your country as specified in the first
column of the table.
Event out of the country of origin: call the paid
number for your country including the prefix, as
specified in the second column of the table.
Should you have any problems in calling the number
for your country from abroad, dial the phone number
of the country where the Event has occurred.

If phone numbers are temporarily inactive due
to a malfunction to telephone lines, the Beneficiary
may call the number of ACI Global Servizi Operations
Centre in Italy: [phone].
Andorra [phone]
40
[phone]
40
Austria 0800-22 03 50 [phone]
19398
Belgium 0800-14 134 [phone]
Bulgaria (02)-986 73 52 [phone]
Cyprus 25 561580 [phone]
Croatia 0800-79 87 [phone]
Denmark 80 20 22 07 [phone]
Estonia (0)-69 79 199 [phone]
Finland (09)-77 47 64 00 [phone]
0
France
(+Corsica)
0800-23 65 10 [phone]
FYROM [phone] [phone]
10

Germany 0800-27 22 774 [phone]
90
Gibraltar 91-594 93 40 [phone]
40
Greece (210)-9462 058 [phone]
058
Ireland 1800-304 500 [phone]
Iceland 5 112 112 [phone]
Italy 800.744.444 +39 02
66.16.56.10
Latvia 67 56 65 86 [phone]
Lithuania (85)-210 44 25 [phone]
Luxembourg 25 36 36 301 [phone]
301
Malta 21 24 69 68 [phone]
Monaco [phone] [phone]
Montenegro 0800-81 986 [phone]
Norway 800-30 466 [phone]
Holland 0800-099 11 20 [phone]
Poland 061 83 19 885 [phone]
 800-20 66 68 [phone]
05
United King‐
dom
00800-33 22 88
77
00800-33 22 88
77
Czech Republic 261 10 43 48 [phone]
48
Romania 021-317 46 90 [phone]
Serbia (011)-240 43 51 [phone]
51
Slovakia (02)-492 05 963 [phone]
63
Slovenia (01)-530 53 10 [phone]
Spain 900-101 576 [phone]
40
Sweden 020-88 87 77 [phone]
([phone])
Switzerland
(+Liechten‐
stein)
0800-55 01 41 [phone]
Turkey (216) 560 07 50 [phone]
50
11

Ukraine 044-494 29 52 [phone]
52
Hungary (06-1)-345 17 47 [phone]
12

 updates
 updates
Some components of the motorbike are operated by
or involve the use of  Such  may be
subject to or require updates.
●Any updates that may be necessary to ensure
the safety of the motorbike will be
communicated by Ducati and made available for
installation at the Ducati Service network.
●Information on updates that may be necessary
to maintain the conformity of the motorbike is
published on the Ducati website and the
updates are made available, for two years from
the date of purchase of the motorbike or for the
longer term of the conventional warranty (if
active for the motorbike), for installation at the
Ducati Service network.
● updates and new versions of the
 will be made available, in compliance
with the motorbike maintenance schedule
indicated in this Owner's Manual, for installation
at the Ducati Service network when the
motorbike is serviced.
We invite you to periodically consult the section of
the Ducati website dedicated to updates and to
download and install the My Ducati App to keep
informed of available updates.

In order to maintain the motorbike's legal and,
if applicable, conventional warranty of conformity (if
applicable), you are required to install the updates
made available as soon as possible and, in any case,
within a reasonable period of time, also taking into
account the  of the update.
If the updates are not installed within a reasonable
period of time, Ducati shall not be liable for any
conformity or safety defects deriving from the
failure to install the update.
13

Warranty information
General warranty conditions
1. Warranty content
1.1 Ducati Motor Holding S.p.A. - A Sole 
company- a Company of the Audi Group, with
 in via Cavalieri Ducati no. 3, 40132,
Bologna, Italy  “Ducati”) - guarantees
anywhere in the world where its  service
network is present (see "World Dealer Guide"
available at www.ducati.com) that all of its new
motorcycles, manufactured for road use, for a period
of twenty-four (24) months with no mileage/km
limitation from the delivery date of the motorcycle
to the first owner, shall be free of defects in
workmanship as  and recognised by
Ducati.
1.2 In such cases, the Customer has the right to the
repair or replacement of defective  free of
charge.
1.3 The defective  replaced under warranty
become the  of Ducati.
1.4 The new  replaced under warranty or
repaired are covered by warranty for the remaining
outstanding warranty period of the motorcycle.
1.5 Also, through a specific insurance policy taken
out with ACI GLOBAL S.p.A, Ducati  the
Customer additional roadside assistance services in
the Countries listed in the "Owner's manual",
according to the specific terms and procedures
 therein, which are here fully referred to.
1.6 These general warranty conditions 
the "Warranty Conditions") do not  the
remedies for lack of conformity against the seller
that the consumers have at their disposal by law, free
of charge, in accordance with European regulations,
as implemented in Italy by Legislative Decree no.
206 of 6 September 2005, and following
amendments (so called Codice del Consumo or
Consumer Code): In the event any one provision of
these Warranty Conditions should conflict with
mandatory law in force in the country of residence or
domicile of the "consumer" such provision shall be
treated as null and void.
14

2. Exclusions
2.1 This warranty  by Ducati is not applicable
to:
●a) motorcycles used in  competitions of
any kind;
●b)  subject to wear and tear during normal
operation of the motorcycle (such as for
example: tyres, final drive, belts, flexible cables,
spark plugs, brake and clutch  subject to
friction, the vehicle  if not properly
maintained using the Ducati 
maintainer);
●c) defects deriving from oxidation or caused by
atmospheric agents extraordinary
environmental conditions or circumstances or
due to irregular or improper washing of the
motorcycle;
2.2 Without prejudice to the provisions of the
mandatory provisions for the protection of the
consumer relating to the legal warranty pursuant to
the national regulations transposing and
implementing European legislation in the countries
belonging to the European Union, the Customer
cannot exercise this conventional warranty for
damage/defects that are unrelated to the
production process such as, by way of example, any
damage/defect deriving from:
●negligence in the execution of the Scheduled
Maintenance Plan specified by Ducati in  5
below;
●incorrect maintenance or repair operations
carried out by  other than the Ducati
Authorised Dealers and/or Service Centres
●assembly of spare  or accessories whose
use is not approved by Ducati;
●failure to comply with the prescriptions for the
use of the vehicle and its equipment as indicated
in the Owner's Manual;
●modifications to the vehicle made by the
Customer and / or third  without the
express approval of Ducati;
●Customer's failure to adhere to any recall
campaigns planned by Ducati.
3. 3 Procedure for claiming the warranty
3.1. To activate this warranty and maintain its validity,
the Customer is required to:
●a)  any motorcycle defects to one of the
Ducati Dealers and/or Authorised Service
Centres listed on the website www.ducati.com
as soon as possible with respect to the time of
15

their discovery, in order to reduce the
consequences that such defects may have on
the functionality and safety of the motorcycle.
●b) comply with the scheduled maintenance plan
foreseen in  5 of these warranty conditions;
1) c) keep adequate documentation of any
maintenance and/or repair work carried out on
the vehicle (service booklet/receipts/invoices
with details of the work carried out and the 
used). A copy of this documentation should be
given to the Dealer/Authorised Service Centre
from whom the warranty claim is made, who will
be able to verify that the work has been carried
out correctly.
3.2 For tracking purposes necessary for the
implementation of safety and technical update
policies in the event of a change of motorcycle
ownership, the new owner must notify Ducati of the
change of ownership advising the Ducati Customer
Service at the contact information available at
www.ducati.com or at the Ducati Authorised Dealers
and/or Service Centres within  (30) days 
change of ownership date.
4. Limitations of liability
4.1 Without prejudice to the national regulations
applicable to the "consumer" and relating provisions
on manufacturer liability, Ducati shall not be held
liable in case of damage to people and/or 
caused by the motorcycle or while using the same.
4.2 Any defects or delays in the repairs or
replacements relating to the motorcycle caused by
Ducati Authorised Dealers and/or Workshops shall
not give the buyer the right to claim damages of any
kind from Ducati, nor to extend the warranty per the
present Warranty Conditions, without prejudice to
the Customer's rights and actions with respect to the
Ducati Authorised Dealer and/or Workshop that may
be negligent/defaulting.
4.3 This warranty, under the conditions specified
herein, is the only conventional warranty  by
Ducati, without prejudice to the possibility of
extension through additional warranties  by
Ducati.
4.4 Ducati reserves the right to make changes and
improvements to any model of its motorcycles,
without the obligation to make said changes to
motorcycles already sold.
4.5 These Warranty Conditions also extend to
subsequent owners of the motorcycle, provided that
the provisions under  3 above are complied with.
16

In any case, Ducati shall not be held liable for defects
of the motorcycle  to the failure to notify
Ducati of the change of ownership of the same.
4.6 Except as for the "consumer", or as otherwise
provided by a mandatory regulation in force in the
country of the Customer, the  of Bologna (Italy)
shall have sole jurisdiction over any controversies
that may arise in connection with these Warranty
Conditions.
4.7 These Warranty Conditions are governed by
Italian law.
5. Scheduled maintenance plan and pre-delivery
5.1 The pre-delivery operations are carried out by the
seller.
5.2 Ducati has defined the scheduled maintenance
plan included in the "Owner's Manual" to keep their
motorcycles at the best possible levels of 
 and safety.
5.3 Exact observance of the coupons, under the
terms set  herein, is a necessary condition to
ensure the maintenance of the vehicle in correct
usage status and the validity of this warranty. The
following compulsory coupons must be carried out
and paid for:
●first coupon: within six (6) months of delivery of
the motorcycle to the Customer, or within the
first 1000 km/600 miles travelled;
●second coupon, upon reaching the mileage
specified in the maintenance schedule and in
any case within twelve (12) months from
previous service coupon.
Customer is solely liable for all costs related to
coupons (labour and materials), including the one at
1,000 km /600 miles.
5.4 Every maintenance operation on the motorcycle
must be carried out in compliance with Ducati's
17

recommendations and procedures, without
limitations, including those  in the "Owner's
Manual”. Any defect/damage to the vehicle caused
by improper or  maintenance will
preclude the applicability of the warranty.
5.5 In order to  that the operations specified
for each service coupon have been duly 
the Dealer and/or Authorised Ducati Service Centre
shall place their stamp and write the necessary notes
on the Service Booklet supplied with the motorcycle,
and the customer shall preserve the receipts/
invoices for the service coupons that detail the
operations  Warranty  may
be subject to the review of these documents by
Ducati Technical Service.
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If you purchased your motorbike in Australia or New Zealand

A reference to ‘you’ is a reference to the Customer.
If you purchased your motorbike in Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably fore‐
seeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
If you purchased your motorbike in New Zealand:
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You
are entitled to a replacement or refund for a failure of substantial character and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a failure of substantial character.
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