Durablow TR1004 Manual

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INSTALLATION & OPERATING INSTRUCTIONS
(Transmitter Model: TR1003, TR1004 + Receiver Model: RR01)
IF YOU CAN NOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS, DO NOT ATTEMPT TO INSTALL OR OPERATE.
INTRODUCTION
This Durablow remote control system is to provide a safe and reliable control for gas heating appliances, such as fire
fireplace. The system can be operated thermostatically or manually from the transmitter (remote handset). The system
operates on radio frequencies (RF) within a 20-foot range and non-directional signals. The remote receiver box code
must be matched to the transmitter prior to initial use (see LEARNING TRANSMITTER TO RECEIVER).
Read ALL sections and original manufacturer manual for safety installation before any action. These safety features shut
down the system and appliance, such as fireplace when a potentially unsafe condition exists, such as high-heat.
Contents:
Page
1
PACKING LIST
........................................................
2
2
LCD DISPLAY ICONS
........................................................
2
3
BASIC TRANSMITTER FUNCTIONS & MODES
........................................................
2
4
SETTING UP THE TRANSMITTER
........................................................
3
5
SETTING THE CLOCK
........................................................
3
6
CONVERTING ºF / ºC SCALE
........................................................
3
7
REMOTE RECEIVER BOX
........................................................
4
8
WARNING & REMINDER
........................................................
4
9
PRE-INSTALLATION
........................................................
5
10
WALL MOUNTING
........................................................
5
11
HEARTH MOUNT
........................................................
5
12
WIRING INSTRUCTIONS
........................................................
6
13
LEARNING TRANSMITTER TO RECEIVER
........................................................
7
14
SYSTEM TESTS & CHECK LIST
........................................................
7
15
ADDITIONAL INFORMATION
........................................................
8
16
TROUBLE SHOOTING
........................................................
11
17
WARRANTY & LEGAL DISCLAIMER
........................................................
11
18
FCC / ID
........................................................
12

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PACKING LIST:
Please check and make sure all parts are in good condition before installation. Any questions, please do NOT return to
dealer, but email us ([e-mail]) and contact us on PayandPack.com immediately, we will do our best to solve
problems. Thank you.
1. Remote transmitter (1), Remote receiver box w/ 18” wire (1)
2. Wall mount cover plate (1), Switch box screw (2), Slide switch button (1)
3. Installation Instructions (1)
Fig. 1 Transmitter Handset
Fig. 2 LCD display on transmitter
LCD DISPLAY ICONS (Fig. 2)
1. LOW BATTERY - Once it appears which means battery power is low. Replace batteries in 2 weeks.
2. TIMER – Indicates time remaining before system shuts OFF. Maximum 9-hour setting for timer programming.
3. MODE – Indicates system operation modes. ON means the system is manually ON. OFF means the entire
system is OFF. THERMO*2 means the system will automatically cycle ON/OFF, with the desired set temperature.
4. SET – Indicates desired set room temperature of THERMO*2 mode. (works with ROOM)
5. FLAME – Indicates burner / valve is at ON position.
6. CLOCK – Indicates the current time.
7. ROOM – Indicates CURRENT room temperature.
8. °F / °C – Indicates degrees in Fahrenheit or Celsius (convertible).
BASIC TRANSMITTER FUNCTIONS & MODES
IMPORTANT: The transmitter requires two AAA-size 1.5V batteries (excluded). New (fully charged) batteries are required for
proper functionality of the system. Insert batteries into the transmitter battery compartment on the back, positioning the (+)
and (-) ends of the batteries as indicated on the casing. (Fig. 1) When the batteries are inserted properly, LCD will display
initial numbers.
CAUTION: Due to the temperature-monitoring components in the transmitter, it is important to allow the transmitter to
detect the room temperature before accurately displaying room temperatures on the screen. Normally it takes 5 to 15
minutes for every first time placing this transmitter in a new location / environment.
To begin the mode cycle (Fig. 3), press and release the MODE button (Fig. 1) until the LCD screen reads OFF (Fig. 4).
Step 1: Press the MODE button to manually turn ON the receiver (Fig. 5). Timer is available in this mode.
The receiver will make sounds of quick BEEP X 2 (♫, ♫).

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Step 2: Press the MODE button again to enter the THERMO mode (Fig. 6).
Timer and Thermostat are both available in this mode.
★NOTE: The Thermostat has the priority to turn OFF when the room temperature reach desired set temperature, and it will
turn ON again when the room temperature go below desired set temperature, at the meantime, Timer will keep countdown.
However, once the set time ends, the Timer will turn OFF the entire system and go back to OFF mode (Fig. 4).
Step 3 : Press the MODE button a third time to turn the appliance back OFF again as show in (Fig. 4). The receiver will
make sound of continuous BEEP for one second (♫~~~~).
Mode sticker is located under the flip cover of transmitter (Fig. 3).
Fig. 3 Mode sticker
Fig. 4 OFF mode
Fig. 5 ON mode
Fig. 6 Thermo mode
Fig. 7
SETTING UP THE TRANSMITTER
Any blinking numbers on the LCD screen indicate the system is awaiting user’s input. Using the “＋” and “－” buttons (Fig. 7)
to increase or decrease the numbers, and press “OK” button to set / confirm. If no change / action is made within 15-seconds,
the system will accept the numbers and finish the procedure.
SETTING THE CLOCK (Fig.7)
1. Press and hold the TIMER button on the transmitter for three seconds. The hour digit(s) will become blinking.
2. Press the “＋” and “－” button to set.
3. After setting the desired hour, press and release the TIMER button again to set the minutes.
4. Press and hold the TIMER button again for three seconds to finish setting. You can also press the OK button to finish
setting.
CONVERTING ºF / ºC SCALE
The default setting for temperature is ºF. To change the setting from ºF to ºC (or ºC to ºF), first press and hold the “＋” and
“－” buttons on the transmitter simultaneously (Fig. 7). The highest set temperature is 99º Fahrenheit = 37º Celsius.

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REMOTE RECEIVER BOX
The remote receiver box requires four AA-size 1.5V batteries (excluded) (Fig. 8). When LOW battery icon appears on the
screen, please replace batteries.
The remote receiver box equips the microprocessor that receives the signals / commands from the transmitter in order to
control system operations / functions. It makes sounds of quick BEEP X 2 (♫, ♫) when it receives an “ON” command, and
makes sound of continuous BEEP for one second (♫ ~~~) when it receives an “OFF” command manually (or when Timer
ends automatically). But no beep when cycling ON / OFF automatically in THERMO*2 mode.
The remote receiver box has a 3-position slide switch (OFF/REMOTE/ON) and a LEARN button on the front panel (Fig. 8).
Fig. 8
Fig. 9
ON mode: Slide the switch to the ON position (toward the LEARN button), the system will remain ON all the time. Remote
transmitter is disabled.
REMOTE mode: Slide the switch to the REMOTE position (middle), the system will ONLY operate with receiving commands
from the remote transmitter.
OFF mode: Slide the switch to the OFF position, the system will remain OFF all the time. Remote transmitter and Receiver
box are both disabled.
★NOTE: The OFF mode is strongly recommended if house is unattended for a long time. For safety, placing the slide switch
in the OFF position also functions as a safety “LOCK-OUT” by both turning the system off and disable the remote receiver.
W ARNING & REMINDER
This system MUST be installed exactly as complied with these instructions. Read all instructions before installation,
and follow them during installation carefully.
Any modifications of Durablow remote control system, or parts, or components are PROHIBITED. They will void the
warranty, and may cause a fire hazard result in human casualties and property damages.
Do NOT connect any gas valve or electronic module directly to 110-120VAC power.
Read gas appliance manufacturer’s instructions and wiring schematics completely for proper placement of all
wires. All electronic modules are to be wired to manufacturer’s specifications.
All wiring diagrams in these instructions are for illustration purpose ONLY. Follow instructions from manufacturers of
gas valve and electronic module for correct wiring & installation procedures. Improper installation of electric components
can cause damage to electronic module, gas valve and remote receiver.

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PRE - INSTALLATION
Decide where to install the receiver box before proceeding. The receiver is designed to be wall-mounted into a standard
wall switch box (STRONGLY SUGGESTED).
Otherwise, you can place it under or near the fireplace hearth (*IMPORTANT: Keep away from high-heat of exceeding
130°F. Additional protection is required for no exposure to the heat).
WALL MOUNTING
1. Install four AA-size 1.5V batteries into the remote receiver box(Fig 8). The system operates well with all batteries’
total output voltage is greater than 5.2V. Generally, four NEW AA-size batteries should output voltage of 6.0 to 6.2
volts if installed in series.
2. Attach wall mount cover plate to receiver box (Fig. 11). Press the receiver and have it snap into top & bottom tabs
of cover plate.
3. Position the cover plate to have words facing up (Fig. 12) Install the remote receiver box into the wall switch box
with two provided switch box long screws.
NOTE: The remote receiver box will only receive signal from the transmitter in the REMOTE position (middle). The remote
receiver box code must be matched to the transmitter prior to initial use (see LEARNING TRANSMITTER TO RECEIVER).
HEARTH MOUNT
The remote receiver box can be placed on the fireplace, under the fireplace, behind the control panel or louvers....etc. Keep
away from high-heat of exceeding 130°F. Additional protection is required for no exposure to the heat. The Slide switch
button should be installed on the receiver box for Hearth Mount (Fig. 13).
Make sure the receiver box’s slide switch is in the OFF
position before installation.
The receiver is connected with 18-inches of black wire. If
additional length of wire is required, for the best results, 18
gauge stranded or solid wire are recommended. Splice with
the original black wires of the receiver box. Or, remove the
black wires and insert new wires directly into the slots at
back of receiver box (Fig, 10). Wires are NOT longer than 20-
feet. Please allow some wire / space to remove the receiver
for battery replacement or check.
Fig. 10
Fig. 11
Fig. 12
Fig. 13

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WIRING INSTRUCTIONS
ONLY qualified electrician / gas technician with the knowledge of gas appliances and gas valves that are permitted to install
the remote control system. Incorrect wiring installation will damage the gas valve, electronic module of gas appliance and
also the remote receiver.
a. WIRING MILLIVOLT VALVE (Fig. 14)
Connect the two 18 gauge stranded or solid wires of the Remote receiver box to the Millivolt gas valve at the TH & TH/TP
terminals on the terminal block. It does not matter which wire go to which terminal.
The remote receiver box‘s operation is similar to a thermostat that also turn the gas valve ON and OFF based on the input
signals from TH & TH/TP terminals. Transmitter sends signals to receiver box, and receiver box pass the signals to Millivolt
valve to function the ON and OFF of fire / heater.
Fig. 14
b. WIRING ELECTRONIC SPARK IGNITION MODULE (Fig. 15)
Connect a 24VAC transformer in series to the TR (transformer) terminal on the ELECTRONIC MODULE. Connect the hot
wire from the 24VAC transformer to either of the wire terminals on the remote receiver box. Connect another wire between
receiver wire terminal and the TH (thermostat) terminal on the ELECTRONIC MODULE.
Fig. 15

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LEARNING TRANSMITTER TO RECEIVER
Each transmitter has a unique RF code. To have the receiver box to accept the transmitter’s signal (code), be sure the slide
switch button on the receiver is in the REMOTE mode.
Find the LEARN button on the front face of the receiver (Fig. 16) Use a small screw- driver gently press the black LEARN
button inside the hole. Then the receiver box will sounds of quick BEEP X 2 ( ♫ , ♫ ). And press the MODE button on
transmitter . The receiver box will beep to indicate that the transmitter’s code has been captured by the receiver.
If you fail the LEARNING of matching the security code, please wait 2 minutes before another try. The interval allows the
microprocessor in the receiver box to reset itself and available for accepting new code. Please try more times.
Any questions, please email us. ([e-mail])
Fig. 16
SYSTEM TESTS & CHECK LIST
MILLIVOLT VALVES
Please DO take following tests and make sure all functions are working fine:
1. Slide the slide switch button on the receiver to the ON (Fig. 16). The main gas fire flame should ON.
2. Slide the button to OFF. The main gas fire flame should extinguish and the pilot flame will remain ON.
3. Slide the button to REMOTE, and press the MODE button on the transmitter to change the system to ON. The main
gas fire flame should ON.
4. Press the MODE button on the transmitter to change the system to OFF. The main gas fire flame should extinguish
and the pilot flame will remain ON.
5. Press the MODE button on the transmitter to change the system to THERMO*2 mode. Make the SET temperature on
the transmitter to a temperature of a least 2 °F (1 °C) above the ROOM temperature displayed on the LCD screen, the
system flame and main gas fire flame will be ON. Then make the SET temperature to at least 2°F (1°C) below the ROOM
temperature, the system flame and main gas fire flame will extinguish in seconds. It should continue to cycle ON and OFF
thermostatically. The temperature differential between ROOM and SET temperatures differ at least 2°F (1°C) to start the
THERMO*2 cycling. (The 2°F differential is the factory setting, can NOT be changed.)

ELECTRONIC IGNITION SYSTEMS
Please DO take following tests and make sure all functions are working fine:
1. Slide the slide switch button on the receiver to the ON (Fig. 16). The spark igniting electrode should begin
sparking to ignite the pilot. Once the pilot flame is lit, the main gas valve should open and the main gas fire flame should
be ON.
2. Slide the button to OFF. The main gas fire flame and pilot fire flame should extinguish together.
3. Slide the button to REMOTE, and then press the MODE button on the transmitter to change the system to ON.
The spark igniting electrode should begin sparking to ignite the pilot. Once the pilot flame is lit, the main gas valve should
open and the main gas fire flame should be ON.
4. Press the MODE button to OFF. The main gas fire flame and pilot fire flame should extinguish together.
5. Press the MODE button on the transmitter to change the system to THERMO*2. Make the SET temperature on
the transmitter to a temperature of a least 2°F (1°C) above the ROOM temperature displayed on the LCD screen, the
system flame and main gas fire flame will be ON. Then make the SET temperature to at least 2°F (1°C) below the
ROOM temperature, the system flame and main gas fire flame will extinguish in seconds. It should continue to cycle ON
and OFF thermostatically. The temperature differential between ROOM and SET temperatures differ at least 2°F (1°C)
to start the THERMO*2 cycling. (The 2°F differential is the factory setting, can NOT be changed.)
ADDITIONAL INFORMA TION
THERMO SAFETY PROTECTION FOR RECEIVER
In order to protect the receiver box, batteries, and receiver’s microprocessors, the Durablow remote control system
equips a THERMISTOR, a safety feature in receiver box.
The THERMISTOR will automatically shut the system and appliance down, & begin making BEEP X 3 (♫, ♫, ♫), every 4
seconds, when the temperature inside the receiver box is higher than 130°F (54°C). User can re-activate the system by
pressing the MODE button on the transmitter when the receiver temperature drops between 120°F (48°C) and 130°F
(54°C).
However, the BEEPING will NOT stop if the temperature remains between 120°F and 130°F until the temperature drops
below 120°F. The beeping is to alert user that the receiver should be re-located at a cooler position.
To completely reset the beeping and THERMISTOR, please press the MODE button to make a mode cycle (OFF-ON-
OFF). Please make sure & allow some time for the receiver box to cool down below 120°F.
TRANSMITTER
1. TRANSMITTER OPERATING DISTANCE
The transmitter uses RF radio frequency to send signal to receiver. It is strongly recommended to use the transmitter
within 20-foot distance from receiver box in the same room / space (no wall partition).
2. THERMO DETECTING INTERVAL IN TRANSMITTER
The transmitter normally detects the ROOM temperature every 2 minutes against the SET temperature by sending a
signal to the receiver.
3. OUT-OF-RANGE SAFETY ALERT IN RECEIVER
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This Durablow remote control system have a OUT-OF-RANGE SAFETY ALERT function which alerts when the
transmitter is out of the normal 20-foot operating range of the receiver for all operation modes. The transmitter sends an
RF signal every fifteen minutes to the receiver box to indicate that the transmitter is within the normal operating range of
20-foot.
If the receiver does NOT receive a signal every 15 minutes from transmitter, the receiver will begin a 120-minute
countdown. If during this period, the receiver does NOT receive a signal from the transmitter, the receiver will shut down
the system (OFF). Then the receiver will beeps rapidly for 10 seconds, and after that, the receiver will continue to beep
(single beep) every 4 seconds until a transmitter signal is again received. Press the MODE button on the transmitter to
reset the receiver and the system will be back to normal operation.
The OUT-OF-RANGE SAFETY ALERT will be triggered when the transmitter is out of range again or the transmitter’s
low battery, batteries fail, batteries removed.
SETTING THE DESIRED ROOM TEMPERATURE
To set the DESIRED room temperature, press the MODE button to place transmitter into THERMO mode (Fig. 6), the
“THERMO” must be displayed on the LCD screen. Then press the “＋” and “－” buttons to increase or decrease desired
room temperature. The MAX. set temperature is 99° F (32° C), MIN. is 45° F (6° C). REMINDING: To extend battery
lifespan, the changes of ROOM temperature are detected and updated (send) to transmitter automatically every two
minutes only.
TEMPERATURE DIFFERENTIAL (variation “SWING”)
The THERMO mode on the transmitter operates with TEMPERATURE DIFFERENTIAL (also called variation “SWING”).
A smaller SWING increases the number of cycles so the room temperature is updated more often which consume more
battery power. A larger SWING decreases the number of cycles, so the tolerance of ROOM temperature is larger, but
can save some battery. The factory default setting for the SWING is 2 which means a temperature variation of +/- 2°F
(1°C) between SET temperature and ROOM temperature, which determines when the system will be ON or OFF. There
are three SWING numbers for user’s choice: +/- 1°F (0.5°C), +/- 2°F (1°C) , and +/- 3°F (1.6°C). See Fig. 17
Fig. 17
Fig. 18 Version 2.1 (2019) Page 9

SETTING THE SWING
1. To change the temperature SWING setting, press the TIMER and “－”buttons (Fig. 18) at the same time to display
the current SWING setting (Fig. 17). The letter “S” (looks like Arabic number “5”) means you are currently in the SWING
setting,
2. Press the “＋” and “－” buttons to change the SWING (1, 2 , 3).
3. To store the desired SWING number, press the OK button or wait for 15 seconds without any actions, then transmitter
will accept the setting and become programmed.
SETTING THE COUNTDOWN TIMER
The TIMER is available in the ON or THERMO modes on transmitter (THERMO or ON must be displayed on the screen).
1. Press the TIMER button (Fig. 18) on the transmitter. The word TIMER will be displayed and “0:15” minutes (factory
default setting) will be blinking on the screen (Fig. 19).
2. Press the “＋” and “－” buttons on the transmitter to set the countdown time. Available countdown time options are 15
minutes, 30 minutes, 1 hour (1:00), 1:30, 2:00, 2:30, 3:00, 3:30 ............. 8:30, 9:00.
3. To confirm the TIMER, press the OK button or wait for 15 seconds without any actions, then transmitter will accept the
setting and become programmed. If the system is cycling in the THERMO mode + TIMER feature, it will cycle on and off,
as the room temperature requires until the “time” has expired.
Fig. 19 Fig. 20
CHILDPROOF FEATURE & SETTING
A safety LOCK feature is available from the TRANSMITTER.
1. To activate the LOCK, press and hold the “＋”and TIMER buttons together for 5-7 seconds. The “CP” will appear in
the ROOM temperature on the screen (Fig. 20). CP word will disappear in one second but the CP lock is activated.
2. To deactivate the LOCK, press and hold the “＋”and TIMER buttons together for at least 7 seconds. The “CP” will
disappear and the transmitter will be unlocked and back to normal operating condition.
NOTE: The CHILDPROOF FEATURE (CP-LOCK) will NOT cancel the operating and cycling of ON, TIMER, THERMO.
In order to “TOTAL” lock-out the system, please activate CP-LOCK in OFF mode on transmitter.
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TROUBLE SHOOTING
Problems with different fireplace systems are NOT just caused by Durablow remote control, but also by fireplace itself.
Please firstly review and check fireplace manufacturer’s manual to see if all wires are properly connected, valve is
working fine, or gas tank / pipes are in good condition. Then please check the operations below:
1. Check to see if receiver batteries are installed properly. If one battery is installed backward, the entire system will NOT
working. Be sure battery output is 2.5 volts or more for transmitter, and 5.2 volts or more for receiver box.
2. Make sure the transmitter is communicating with the receiver.
Check to see if receiver beeps in ON & OFF modes. The receiver only beeps in ON & OFF modes.
If no beeps when the MODE button is depressed on the transmitter in ON & OFF modes, please LEARN and match
transmitter with receiver first (see LEARNING TRANSMITTER TO RECEIVER).
4. Make sure the transmitter is in good condition (doused or broken transmitter will be out of order) and within the 15 to
20-foot range of the receiver.
5. Positioning the receiver box is quite important. If the receiver is fully covered by a metal, the operation of the receiver
may be failed because of losing communicating with transmitter or shortening the use distance range. Re-position the
receiver to gain better signals.
6. Make sure the thermopile / thermocouple, connecting with Millivolt valve in your fireplace, is in working
condition. The whole system, including Durablow remote control and Millivolt valve, will be disabled due to the
SAFETY PROTECTION reason, please turn off the gas line and replace the thermopile / thermocouple with parts
from original fireplace maker.
WARRANTY & LEGAL DISCLAIMER
Warranty:
Durablow warrants this remote control system for a 2-YEAR LIMITED WARRANTY of the original purchaser / owner of
this system. This warranty is not transferable to another person. it is for the original purchaser of the product. Durablow
warrants any parts failed because of defective workmanship in production or materials from the original date of purchase.
Durablow will repair or replace the defective parts at Durablow’s decision.
Replacement parts will be available at NO charges and free-shipping to users for the FIRST 2 years of this warranty. If
Durablow does not have the parts for a certain model, then a replacement system will be provided.
The Owner must provide a bill of sale, order ID or payment record which should be kept to verify purchase date and
establish warranty period.
This warranty does not cover claims. Damage to the system caused by accident, misuse, abuse, or installation error, no
matter implemented by a contractor, third party Service Company, or owner, is not covered by this warranty. Any
modifications of the system will void this warranty.
Photos and simple questions may be required for further product investigation & improvement. Durablow & PayandPack
will reserve the right to physically inspect the product for defects, by authorized representatives.
Legal disclaimer:
Due to different using circumstance, user should take specific advice from qualified technician or professional people
before undertaking any action following information included in these instructions above.
All users who ignore this disclaimer, misuse, abuse, or install the system improperly are at their own risk.
Version 2.1 (2019) Page 11

FCC / ID
FCC STATEMENT
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device
may not cause harmful interference, and 2) this device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void your authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC ID STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
FCC ID: 2AKOB-TR1003
CUSTOMER SUPPORT:
Any questions, please contact and email us before returning items or leaving a feedback / review. We will always be here
for you. Reach us on eBay, Amazon, www.payandpack.com or email ([e-mail]). Thank you.
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