DVIGear DVI-3551a User manual

User Guide
Video-PC to HDMI Converter / Scaler
DVI-3551a

TABLE OF CONTENTS
SECTION PAGE
PRODUCT SAFETY ....................................1
PRODUCT LIABILITY...................................1
1. INTRODUCTION ...................................2
2. SPECIFICATIONS ..................................3
3. PACKAGE CONTENTS ..............................6
4. CONNECTING THE HARDWARE......................6
5. OPERATING THE UNIT..............................8
6. TROUBLESHOOTING ..............................15
7. LIMITED WARRANTY ..............................16
8. REGULATORY COMPLIANCE .......................16

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WARNING – Product Safety
1. Do not dismantle the product housing or modify the printed circuit board
module as this may result in electrical shock or burn.
2. Do not attempt to service this product yourself as opening or removing the
product housing may expose you to dangerous voltages or other hazards.
Refer all servicing to qualied service personnel.
3. Keep this product away from liquids. Spills into the product housing may
result in re, electrical shock, or equipment damage. If liquid spills into the
housing, unplug the product immediately. Have the product checked by a
qualied service engineer before using it again.
4. Place the product in an even and stable location. If the product falls or is
dropped, it may cause an injury and/or malfunction.
5. Avoid exposing the product to extreme temperatures or to high humidity
levels as this may result in damage to the product.
6. Only use the supplied External AC Power Adapter. The use of other power
adapters may cause this product to fail or may cause a re.
7. Do not twist or exert excessive force on the ends of the cables connected to
this product as this may cause it to malfunction.
Product Liability
Every effort has been made to ensure that this product is free of defects.
DVIGear cannot be held liable for the use of this product or for any direct or
indirect consequential damages arising from its use. It is the responsibility of
the users of this product to check that it is suitable for their requirements and
that it is installed correctly.
All rights are reserved. No parts of this manual may be reproduced or transmitted
by any form or means electronic or mechanical, including photocopying,
recording or by any information storage or retrieval system without the written
consent of DVIGear.
DVIGear reserves the right to revise any of its hardware and software following
its policy to modify and/or improve its products where necessary or desirable.
This statement does not affect the legal rights of the user in any way. All
third-party trademarks and copyrights are recognized. The DVIGear logo is a
registered trademark of DVIGear, Inc. HDMI™ is a registered trademark of
HDMI LLC. All other trademarks are the property of their respective holders.

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1.0 INTRODUCTION
The model DVI-3551a is a professional quality Switcher / Converter / Scaler
with an HDMI output. The unit offers switchable input connections that
accommodate a wide array of input signal formats, including: HDMI, DVI
(via DVI-to-HDMI adapter), RGB Analog via an HD15-pin connector, Analog
Component Video (both YPbPr and YUV formats), S-Video, and Composite
Video. All video inputs include stereo audio follow, which are digitally
embedded in the HDMI output signal. A separate S/PDIF Coaxial Digital
Audio input and output are also provided. User adjustable audio delay can
be introduced to ensure proper audio lip-sync. The DVI-3551a unit features a
high-performance scaling engine that allows user-selection of a wide range of
PC and HDTV output resolutions up to 1920x1200 and 1080p/60.
Our professional digital distribution products have been serving the industry
for over ten (10) years. DVIGear offers a full line of high quality Digital Matrix
Routers, Switchers, Splitters, Video Scalers, Up/Down/Cross Converters,
Format Converters, Analog-Digital Converters, as well as a wide range of long
reach Digital Cables, Extenders, and Optical Transmission systems.
1.1 Features
The DVI-3551a Video-PC to HDMI Converter/Scaler offers several advanced
features:
• OutputResolutionsupto1080pandWUXGA
• HDMI/DVI,RGB,YPbPr,YUV,YC,andCVInputs
• StereoAudioinputswithAudioFollowswitching
• AdjustableAudioDelayforLip-SyncCorrection
• HDMII/OisfullyHDCPCompliant
• InfraredRemoteControl
• RS232controlofallswitchinganddisplayfunctions
• 3DMotionAdaptiveDe-Interlacing
• 3:2Pull-Downwith2:2Pull-DownRecovery
• DigitalNoiseReduction
• ACPowerAdapterwithlockingplugforaddsecurity
• OptionalRackMountKit

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2.0 SPECIFICATIONS
Input Connections
HDMI or DVI 1x HDMI female connector, DVI using DVI-8511b Adapter (not included)
Analog RGB 1x HD15-pin VGA female connector
Analog Component Video 3x RCA female connectors
S-Video 1x 4-pin Mini-DIN female connector
Composite Video 1x RCA female connector
Digital Audio (S/PDIF) 1x RCA female connector
Stereo Audio 6x RCA and 2x PC Audio (3.5mm)
Input Formats
HDMI / DVI HDMI v1.2 / HDCP 1.1 compliant (see table on page 4)
Analog RGB Up to 1920x1200@60 Hz, 1600x1200@60Hz
Analog Component Video YPbPr / YCbCr up to 1080p
Composite Video & S-Video (Y/C) NTSC / PAL formats
Output Formats
HDMI 1x HDMI female connector, HDMI v1.2 compliant
HDMI Output Resolutions Up to 1080p@60Hz and 1920x1200@60 Hz (see table on page 5)
HDMI Embedded Audio Digital audio per HDMI specication
Digital Coaxial Audio (S/PDIF) 1x RCA female connector
Audio Delay Adjustment OFF, 40 ms, 110 ms, 150 ms
Device Control
Front Panel 10x Buttons with On-Screen Display navigation
IR Remote Control IR Remote Control with On-Screen Display navigation
RS232 Control See tables on pages 11-14
Scaling Engine
Phase Lock Loops 8-bit, Triple Analog to Digital Converter
De-Interlacing 3D Motion Adaptive De-Interlacing with 3D Noise Reduction
Pull-Down 3:2 with 2:2 recovery
Mechanical
Size (H x W x D) 1.9” x 8.5” x 6.1” (47.2 mm x 215.2 mm x 154.7 mm)
Weight (net) 2.2 lbs. (1.0 kg)
Environmental
Operating Temperature +32° to +122°F (0° to +50°C)
Storage Temperature +14° to +158°F (-10° to +70°C)
Operating / Storage Humidity 10% to 85%, Non-Condensing
Power Requirements
AC Power Adapter Input: 100-240VAC @50/60Hz Output: 5VDC @2.0A
Regulatory Approvals
Converter/Scaler Unit FCC, CE, RoHS
AC Power Adapter FCC, CE, UL, CUL, PSE, GS, RoHS
Accessories
Included Accessories IR Remote Control Unit, AC Power Adapter, User Guide
Optional Accessories International AC Power Adapter (USA, Euro, UK, Australia)
DVI-5300-RM Rack Mount Kit

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2.1 Supported Input Formats and Resolutions
The DVI-3551a accepts HDMI, DVI, Analog RGB, Analog Component Video,
S-Video (Y/C), and Composite Video inputs via rear-panel connectors. The
resolutions and formats supported by these inputs are as follows:
Resolution / Format Vertical Rate
(Hz)
Scan
Format Signal Format Input
Connector
NTSC/PAL SDTV 60 NTSC, 50 PAL Interlaced Composite Video RCA
NTSC/PAL SDTV 60 NTSC, 50 PAL Interlaced S-Video (Y/C) 4-pin mini-DIN
480i 720x480 60 Interlaced YUV NTSC RCA, HDMI (1)
576i 720x576 50 Interlaced YUV PAL RCA, HDMI (1)
480p 720x480 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA
576p 720x576 50 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA
720p 1280x720 50, 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA
1080i 1920x1080 50, 60 Interlaced YPbPr / RGBHV (2) HDMI, RCA
1080p 1920x1080 50, 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA
VGA 640x480 60, 72, 75, 85 Progressive RGBHV HD15, HDMI
SVGA 800x600 56, 60, 72, 75, 85 Progressive RGBHV HD15, HDMI
XGA 1024x768 60, 70, 75, 85 Progressive RGBHV HD15, HDMI
SXGA 1280x1024 60, 75, 85 Progressive RGBHV HD15, HDMI
UXGA 1600x1200 60 Progressive RGBHV HD15, HDMI
WXGA 1280x800 60 Progressive RGBHV HD15, HDMI
WSXGA 1680x1050 60 Progressive RGBHV HD15, HDMI
WUXGA 1920x1200 60 Progressive RGBHV HD15, HDMI
Note 1: This signal is actually 480i@30Hz doubled, or 576i@25Hz doubled.
Note 2: Analog YPbPr input is only available via the 3-RCA connectors, not via
the HD15-pin Connector.

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2.2 Supported Output Formats and Resolutions
The DVI-3551a has a single HDMI output. An internal scaling engine provides
user selection of a wide range of output resolutions as listed below:
Resolution / Format Vertical Rate
(Hz)
Scan
Format
Signal
Format
Output
Connector
480i 720x480 60 Interlaced YUV NTSC HDMI (1)
576i 720x576 50 Interlaced YUV PAL HDMI (1)
480p 720x480 60 Progressive RGBHV HDMI
576p 720x576 50 Progressive RGBHV HDMI
720p 1280x720 50, 60 Progressive RGBHV HDMI
1080i 1920x1080 50, 60 Interlaced RGBHV HDMI
1080p 1920x1080 50, 60 Progressive RGBHV HDMI
VGA 640x480 60 Progressive RGBHV HDMI
SVGA 800x600 60 Progressive RGBHV HDMI
XGA 1024x768 60 Progressive RGBHV HDMI
SXGA 1280x1024 60 Progressive RGBHV HDMI
SXGA+ 1400x1050 60 Progressive RGBHV HDMI
UXGA 1600x1200 60 Progressive RGBHV HDMI
WXGA 1280x800 60 Progressive RGBHV HDMI
WXGA+ 1440x900 60 Progressive RGBHV HDMI
WSXGA 1680x1050 60 Progressive RGBHV HDMI
WUXGA 1920x1200 60 Progressive RGBHV HDMI
Note 1: This signal is actually 480i@30Hz doubled, or 576i@25Hz doubled.

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3.0 PACKAGE CONTENTS
Before attempting to use this unit, please check the packaging and make certain
the following items are contained in the shipping carton:
• DVI-3551aVideo-PCtoHDMIConverter/Scaler
• ACPowerAdapter
• IRRemoteControl
• UserGuide
Note: Please retain the original packing material should the need ever arise to return the
unit. If you nd any items are missing, contact your reseller or DVIGear immediately. Please
have the Model Number, Serial Number, and Invoice Number available for reference when
you call.
4.0 CONNECTING THE HARDWARE
Please study the images below to become familiar with the locations of the
controls, signal inputs, signal output, and the power input.
Front Panel Controls: The front panel has several push buttons to manually
control the unit. The numbers below the product photo relate to the control
directly above the number.
1Power ON / OFF Switch
2Infrared Receiver Sensor
3Composite Video Input Select
4S-Video Input Select
5Component Video Input Select
6PC (RGB Analog) Input Select
7HDMI / DVI Input Select
8On-Screen Display Menu Select
9Selected Menu Item Decrease (-)
10 Selected Menu Item Increase (+)
11 Enter, Select (or Memorize) Menu Item
1 2 3 4 65 7 8 9 10 11

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Rear Panel Connectors: The rear panel has the connectors required to
interface the unit to all Input / Output devices and the External AC Power
Adapter. The numbers above and below the drawing relate to the connector
directly above or below the number. Refer to the corresponding number and
functional description below.
1S/PDIF Audio Output (for use with external audio system)
2 3.5mmAUXAudioInput(forusewhenDVIsignalisappliedtothe
HDMI input)
3RS-232 Control Port
43.5mm PC Audio Input (for use with PC audio output)
5Stereo Audio Input for Component Video Input (2x RCA Connectors)
6S/PDIF Digital Audio Input
7Stereo Audio Input for Composite Video Input (2x RCA Connectors)
8Composite Video Input (RCA Connector)
9HDMI Video Output
10 HDMI or DVI Video Input
11 PC / RGB Analog Input (HD15-pin connector)
12 Component Video Inputs (3x RCA Connectors)
13 Stereo Audio Input for S-Video Input (2x RCA Connectors)
14 S-Video Input (4-pin mini-DIN)
15 +5 VDC Input (connects to external AC Power Adapter)
Connect the supplied AC Power Adapter to the DVI-3551a. Use only the
furnished power adapter to avoid the possibility of equipment damage. Next,
connect the appropriate cables to the Input(s) and Output and power ON the
source and destination devices.
Plug the AC Power Adapter into the unit and into an AC wall outlet. The unit will
automatically power ON. Verify that the LED above the switch lights up indicating
910
1 2 3 4 6 8
11 12 13 14 15
5 7

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that power has been applied to the unit. Press the Power button to turn the
unit OFF / ON again as needed. In the event of a power outage, this unit will
automatically power ON and restore the last used settings as soon as power is
reapplied to the unit.
Note: Proper operation of this product depends on the use of the high quality cables.
DVIGear’s Super High Resolution (SHR™) cables provide low loss, low jitter, high bandwidth
signal handling and are recommended for use with this product.
5.0 OPERATING THE UNIT
The DVI-3551a Convert/Scaler can be operated from either the front panel
controls, or via the included Infrared Remote Control unit.
Since Infrared is the control method used by the majority of users, please take
the time to familiarize yourself with the location and function of the various
control buttons on the Controller.
Note: Please use the OSD menu for resolutions not directly accessible from the IR remote.
Toggle through
the Inputs
Select PC Input
Select HDMI Input
Select OSD Menu
Navigate Menus
and Adjustments
Select Auto-Adjust
Function
Select YPbPr
Input
Select Output
Resolution
Exit Menu
Reset to Factory
Default Settings
Power On/Off
INPUT POWER
HDMI/DVIHD PC
VGA SVGA XGA
SXGA UXGA 1080i
1080p720p480p
EXIT MENU
RESET AUTO
ADJUST
CR-27*A
OK

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5.1 Manual Control
Referring to the front panel image on page 6, the Power and Input selection
switches have LEDs above them to indicate that the power is “ON” and/or an
Input selection has been made. Simply press the Power switch and then press
the appropriate input selection push button.
To the right of the Video Input selection area are the control push buttons for
MENU select, Increase (+), Decrease (-), and ENTER. Pressing the MENU push
button causes the OSD (On-Screen Display) menu to appear. See Section 5.2
below for a detailed description of the OSD menu system.
5.2 Using the On-Screen Display Menus
Regardless of whether you operate the Converter/Scaler from the front panel
or using the IR Remote Controller, it is necessary to become familiar with the
On-Screen Display (OSD) menu system in order to take full advantage of the
capabilities of this product.
5.2.1 Menu Navigation
Press the “MENU” button to display the OSD Menu. Use the front panel
controls marked “+” and “-“ to navigate to the desired function and then press
the ENTER button to make the selection. Next, use the “+” and “-” buttons to
make the adjustment and press the ENTER button to save your selection. To
leave the OSD Menu, highlight the word “Exit” in any menu and then press the
ENTER button.
When using the IR remote controller, press the MENU key to activate the OSD
Menu. Use the arrow buttons to navigate to the desired menu selection then
press the “OK” button. Next, use the arrow buttons to make the adjustment
thenpressthe“OK”buttontosavethesetting.PresstheEXITbuttontoescape
from the OSD Menu.
5.2.2 Menu Structure
The Converter/Scaler’s OSD Menu is organized in two levels. The rst level allows
selection of the main menu functions (Video, Color, Output, OSD Characteristics,
Audio, Information, and Exit). The second level allows specic adjustments or
operational selections to be made. The table below and on the following page
shows the relationship of the high level and secondary menu functions that are
used to make up the OSD. To use these functions, proceed as follows:
Display the OSD Menu and use the Decrease (-) push button to move upwards
and the Increase (+) push button to move downwards through the menu list.
Use the ENTER push button to select the desired high-level menu item (Video,
Color, Output, OSD Characteristics, Audio, Information, or Exit).

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Navigate to the specic parameter you wish to adjust and then press the ENTER
push button to make the selection. Use the Decrease (-) and Increase (+) push
buttons to select a different value for the parameter (e.g., change output resolution
or change brightness). Use the Exit selection to leave the OSD Menu.
High Level Secondary
Level Adjustment
VIDEO Picture Mode User / Standard / Vivid / Movie
Contrast 0-100 Relative Contrast Adjustment
Brightness 0-100 Relative Brightness Adjustment
Hue 0-100 Relative Hue Adjustment
Saturation 0-100 Relative Color Level Adjustment
Sharpness 0-100 Relative Picture Sharpness Adjustment
Scale Overscan / Underscan / Letterbox / Panscan / Full
Noise Reduction Low / Middle / High / Off
Exit Return to High Level Menu
COLOR Color Tone User / Normal / Warm / Cool
Red 0-100 Relative Red Color Level
Green 0-100 Relative Green Color Level
Blue 0-100 Relative Blue Color Level
Exit Return to High Level Menu
OUTPUT (1) VGA, SVGA , XGA, SXGA, UXGA, SXGA+, 480I, 480P,
720P60, 1080I60, 1080P60, 576I, 576P, 720P50,
1080I50, 1080P50, NATIVE, WXGA, WSXGA, WUXGA,
WXGA+
Exit Return to High Level Menu
OSD CONTROL (2) H Position 0-100 Relative L-R Position
V Position 0-100 Relative U-D Position
Timer 0-100 Relative OSD Show Time (Sec)
Transparency 0-100 Relative OSD Text Transparency
Exit Return to High Level Menu
AUDIO (3) Source HDMI / L-R / Coaxial
Delay OFF / 40 ms / 110 ms / 150 ms
Sound ON / Mute
Exit Return to High Level Menu
INFORMATION (4) Source (Input Interface)
Input (Input Resolution)
Output (Output Resolution)
Version (Firmware Version)
Exit Close the OSD Menu

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OSD Menu Notes:
Note 1: The Output sub-menu provides user-selection of the desired output resolution.
Please be aware that some output resolution settings can cause an apparent malfunction if
the selected resolution is not compatible with the connected display device.
CAUTION: Make certain your display device can reproduce the resolution you select
BEFORE you select it.
Note 2: The OSD sub-menu provides user-selection of the On-Screen Display location
and appearance to suit personal preference. You can change the default settings if you
wish, or simply leave it at the factory setting.
Note 3: Since Video and Audio Lip-Sync can be lost in digital television systems, this unit
provides a secondary menu item called “Delay” under the Audio high level menu selection.
An audio delay can be introduced to restore proper lip-sync. Use this function if you hear
audio before the video portion of the program appears to make the corresponding sound.
Note 4: The Info sub-menu contains technical information. If you have problems with this
unit and require assistance, a technician may ask you to read information from this menu
as part of the troubleshooting process.
5.3 RS-232 Protocol
The DVI-3551a is equipped with a RS-232 serial control port. The connection
between the DVI-3551a and PC host controller should be made with an RS-232
modem cable.
Pin-Out of RS-232 Modem Cable
DVI-3551a Host Controller
PIN Denition PIN Denition
1 NC 1 NC
2 TxD 2 RxD
3 RxD 3 TxD
4 NC 4 NC
5 GND 5 GND
6 NC 6 NC
7 NC 7 NC
8 NC 8 NC
9 NC 9 NC
RS-232 Transmission Format:
Baud Rate: 19,200 bps
Data Bit: 8 bits
Parity: None
Stop Bit: 1 bit

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5.4 RS-232 Set Commands:
Command Code Response Description
S POWER 0 > POWER OFF POWER OFF
S POWER 1 > POWER ON POWER ON
S SOURCE 0 > SOURCE CV CV INPUT
S SOURCE 1 > SOURCE SV SV INPUT
S SOURCE 2 > SOURCE COMP COMP INPUT
S SOURCE 3 > SOURCE PC PC INPUT
S SOURCE 4 > SOURCE HDMI HDMI INPUT
S OUTPUT 0 > OUTPUT NATIVE NATIVE RESOLUTION OUTPUT
S OUTPUT 1 > OUTPUT VGA VGA RESOLUTION OUTPUT
S OUTPUT 2 > OUTPUT SVGA SVGA RESOLUTION OUTPUT
S OUTPUT 3 > OUTPUT XGA XGA RESOLUTION OUTPUT
S OUTPUT 4 > OUTPUT SXGA SXGA RESOLUTION OUTPUT
S OUTPUT 5 > OUTPUT UXGA UXGA RESOLUTION OUTPUT
S OUTPUT 6 > OUTPUT 480I 480I RESOLUTION OUTPUT
S OUTPUT 7 > OUTPUT 480P 480P RESOLUTION OUTPUT
S OUTPUT 8 > OUTPUT 720P60 720P 60HZ RESOLUTION OUTPUT
S OUTPUT 9 > OUTPUT 1080I60 1080I 60HZ RESOLUTION OUTPUT
S OUTPUT 10 > OUTPUT 1080P60 1080P 60HZ RESOLUTION OUTPUT
S OUTPUT 11 > OUTPUT 576I60 576I 60HZ RESOLUTION OUTPUT
S OUTPUT 12 > OUTPUT 576P60 576P 60HZ RESOLUTION OUTPUT
S OUTPUT 13 > OUTPUT 720P50 720P 50HZ RESOLUTION OUTPUT
S OUTPUT 14 > OUTPUT 1080I50 1080I 50HZ RESOLUTION OUTPUT
S OUTPUT 15 > OUTPUT 1080P50 1080P 50HZ RESOLUTION OUTPUT
S OUTPUT 16 > OUTPUT WXGA WXGA RESOLUTION OUTPUT
S OUTPUT 17 > OUTPUT WSXGA WSXGA RESOLUTION OUTPUT
S OUTPUT 18 > OUTPUT WUXGA WUXGA RESOLUTION OUTPUT
S OUTPUT 19 > OUTPUT WXGA+ WXGA+ RESOLUTION OUTPUT
S OUTPUT 20 > OUTPUT SXGA+ SXGA+ RESOLUTION OUTPUT

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5.4 RS-232 Set Commands: (continued)
Command Code Response Description
S SIZE 0 > SIZE FULL SCALER FULL OUTPUT
S SIZE 1 > SIZE OVERSCAN SCALER OVERSCAN OUTPUT
S SIZE 2 > SIZE UNDERSCAN SCALER UNDERSCAN OUTPUT
S SIZE 3 > SIZE LETTERBOX SCALER LETTERBOX OUTPUT
S SIZE 4 > SIZE PANSCAN SCALER PANSCAN OUTPUT
S PICTUREMODE 0~3 > PICTUREMODE
STANDARD~USER
0:STANDARD;1:MOVIE;2:VIVID;3:USER,
PICTURE MODE OUTPUT
S CONTRAST 0~100 > CONTRAST 0~100 CONTRAST 0~100 ADJUST [Default: 45]
S BRIGHTNESS 0~100 > BRIGHTNESS 0~100 BRIGHTNESS 0~100 ADJUST [Default: 46]
S HUE 0~100 > HUE 0~100 HUE 0~100 ADJUST [Default: 50]
S SATURATION 0~100 > SATURATION 0~100 SATURATION 0~100 ADJUST [Default: 56]
S SHARPNESS 0~100 > SHARPNESS 0~100 SHARPNESS 0~100 ADJUST [Default: 32]
S NR 0~3 > NR OFF~HIGH NR CONTROL
0:OFF; 1:LOW; 2:MIDDLE; 3:HIGH
S PCHPOSITION 0~100 > PCHPOSITION 0~100 H POSITION 0~100 ADJUST
S PCVPOSITION 0~100 > PCVPOSITION 0~100 V POSITION 0~100 ADJUST
S PCCLOCK 0~100 > PCCLOCK 0~100 PC MODE CLOCK 0~100 ADJUST
S PCPHASE 0~63 > PCPHASE 0~63 PC MODE PHASE 0~63 ADJUST
S COLORTEMP 0~3 > COLORTEMP NORMAL~USER 0:NORMAL; 1:WARM; 2:COOL; 3:USER ,
COLOR TEMP SETTING
S RED 0~100 > RED 0~100 COLOR TEMP "RED" ADJUST [Default: 47]
S GREEN 0~100 > GREEN 0~100 COLOR TEMP "GREEN" ADJUST [Default: 47]
S BLUE 0~100 > BLUE 0~100 COLOR TEMP "BLUE" ADJUST [Default: 47]
S OSDHPOSITION 0~100 > OSDHPOSITION 0~100 OSD H POSITION 0~100 ADJUST [Default: 50]
S OSDVPOSITION 0~100 > OSDVPOSITION 0~100 OSD V POSITION 0~100 ADJUST [Default: 50]
S OSDTIMEOUT 0~100 > OSDTIMEOUT 0~100 OSD TIMEOUT 0~100 SETTING [Default: 10]
S OSDBACKGROUND 0~8 > OSDBACKGROUND 0~8 OSD OSDBACKGROUND 0~8 ADJUST [Default: 5]
S AUDIOMUTE 0~1 > AUDIOMUTE OFF~ON 0:OFF ; 1:ON , AUDIO MUTE CONTROL
S AUDIODELAY 0~3 > AUDIODELAY OFF~150MS 0:OFF ; 1:40MS ; 2:110MS ; 3:150MS ,
AUDIO DELAY SETTING
S RESET 1 > RESET ON RESET ACTION

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5.5 RS-232 Status Commands:
Command Code Response Description
R POWER > POWER ON SHOW POWER STATUS
R SOURCE > SOURCE CV~HDMI SHOW SOURCE STATUS
R OUTPUT > OUTPUT NATIVE~SXGA+ SHOW OUTPUT STATUS
R SIZE > SIZE FULL~PANSCAN SHOW SIZE STATUS
R PICTUREMODE > PICTUREMODE STANDARD~USER SHOW PICTURE MODE STATUS
R CONTRAST > CONTRAST 0~100 SHOW CONTRAST STATUS
R BRIGHTNESS > BRIGHTNESS 0~100 SHOW BRIGHTNESS STATUS
R HUE > HUE 0~100 SHOW HUE STATUS
R SATURATION > SATURATION 0~100 SHOW SATURATION STATUS
R SHARPNESS > SHARPNESS 0~100 SHOW SHARPNESS STATUS
R NR > NR OFF~HIGH SHOW NR STATUS
R PCHPOSITION > PCHPOSITION 0~100 SHOW PC H-POSITION STATUS
R PCVPOSITION > PCVPOSITION 0~100 SHOW PC V-POSITION STATUS
R PCCLOCK > PCCLOCK 0~100 SHOW PC CLOCK STATUS
R PCPHASE > PCPHASE 0~63 SHOW PC PHASE STATUS
R COLORTEMP > COLORTEMP NORMAL~USER SHOW COLOR TEMP STATUS
R RED > RED 0~100 SHOW COLOR TEMP RED STATUS
R GREEN > GREEN 0~100 SHOW COLOR TEMP GREEN STATUS
R BLUE > BLUE 0~100 SHOW COLOR TEMP BLUE STATUS
R OSDHPOSITION > OSDHPOSITION 0~100 SHOW OSD H-POSITION STATUS
R OSDVPOSITION > OSDVPOSITION 0~100 SHOW OSD V-POSITION STATUS
R OSDTIMEOUT > OSDTIMEOUT 0~100 SHOW OSD TIMEOUT STATUS
R OSDBACKGROUND > OSDBACKGROUND 0~8 SHOW OSD BACKGROUND STATUS
R AUDIOMUTE > AUDIOMUTE OFF~ON SHOW AUDIO MUTE STATUS
R AUDIODELAY > AUDIODELAY OFF~150MS SHOW AUDIO DELAY STATUS

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6.0 TROUBLESHOOTING
If this unit does not appear to be functioning, bypass the Converter/Scaler by
connecting each source device directly to a known good display device with a
short set of cables and verify that a proper image and sound are present.
If the signal is present under these conditions, make certain that the power is
present to the Converter/Scaler unit. Next, check all cables for a secure tting
and any signs of damage.
Note: Use of low quality cables can seriously degrade the performance of this product.
To ensure optimal performance and maximum cable distance, use premium quality cables
such as DVIGear’s Super High Resolution (SHR™) Series or equivalent.
As a nal step before contacting technical support, use the IR remote and press
the RESET button to return the unit to the default settings.
Should the problem persist after trying the above suggestions, please contact
your dealer for additional assistance. Should the dealer’s technical personnel be
unable to assist you, please contact DVIGear via telephone at 1.888.463.9927
(Toll-Free for United States and Canada), or 1.770.421.6699. You may contact
DVIGear by e-mail at support@dvigear.com.

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7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph, DVIGear,
Inc. warrants the original purchaser that the equipment it manufactures or sells
will be free from defects in materials and workmanship for a period of three (3)
yearsfrom the date of purchase. Should this product, in DVIGear’s opinion,
prove defective within this warranty period, DVIGear, at its option, will repair or
replace this product without charge. Any defective parts replaced become the
property of DVIGear. This warranty does not apply to those products which
have been damaged due to accident, unauthorized alterations, improper repair,
modications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
If repairs are necessary under this warranty policy, the original purchaser must
obtain a Return Authorization Number from DVIGear and return the product freight
prepaid to a location designated by DVIGear. After repairs are complete, the
product will be returned, freight prepaid.
LIMITATIONS - All products sold are “as is” and the above Limited Warranty is in
lieu of all other warranties for this product, expressed or implied, and is limited to
3yearsfrom the date of purchase. DVIGear assumes no liability to distributors,
resellers, end-users, or any third-parties for any loss of use, revenue, or profit.
DVIGear makes no other representation of warranty as to tness for the purpose
or merchantability or otherwise in respect of any of the products sold. The liability
of DVIGear with respect to any defective products will be limited to the repair
or replacement of such products. In no event shall DVIGear be responsible or
liable for any damage arising from the use of such defective products whether
such damages are direct, indirect, consequential or otherwise and whether such
damages are incurred by the reseller, end-user, or any third-party.
8.0 REGULATORY COMPLIANCE
This product has been tested for compliance with appropriate FCC and CE rules
and regulations and is RoHS compliant.
The AC Power Adapter has been tested for compliance with FCC, CE, UL, CUL,
PSE, GS rules and regulations and is also RoHS compliant.

www.dvigear.com
Your Digital Connectivity Experts
Toll Free 888.463.9927
Phone 770.421.6699
Fax 770.234.4207
DVIGear, Inc.
1059 Triad Court, Suite 8
Marietta, Georgia 30062-2258
DVI-3551a-UG-02 / April.2012
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