E-Collar Technologies 400 Series User manual

400/402
Owner's Manual
Welcome to the World of
E-Collar Technologies, Inc.
“Happiness is a Well
Behaved Dog”
May 2015

1-855-326-5527 or [email protected]
Welcome to the World of E-Collar Technologies, Inc.Welcome to the World of E-Collar Technologies, Inc.
Remote Education Collar
400 Series E-Collar
Thank you for purchasing the 400 or 402 Remote Education Collar from
E-Collar Technologies, Inc. We have made every attempt to provide you
with the most technologically advanced product using the most stringent
quality and manufacturing standards.
We are confident you will be pleased with the results you will attain with
your e-collar. Please remember you will get better results with the use of
lower stimulation combined with consistent training techniques.
The use of high levels of stimulation should only be used as a last resort
and in life-threatening situations. Visit our youtube channel for training
videos and "Like" our Facebook page to network with fellow e-collar
users.
Good luck with your training and please feel free to contact us should you
have any questions.

400/402 Owner’s Manual
TABLE OF CONTENTS
02
- Important Notice
- Characteristics
- Package Contents
- Device Operation
- Charging the Batteries
- Turning Your E-Collar ON/OFF
- Correctly Fitting the Collar
- The LCD Display Description
- Button Functions
- How to Find the Proper Stimulation Level
- Lock/Unlock the Stimulation Level
- How to Set the Boost
- Lost Transmitter Mode
- Replace/Add A Collar Receiver
03
04
05
06
07
08
09
10
11
13
14
15
16
17
Two Dog 402 Specifics
- 402 LCD Description
- 402 Button Functions
- How to Lock/Unlock the Stimulation Level
- 402 Boost Level Setup
18
19
21
22
- Testing your E-Collar
- Replacing the Contact Points
- Training Tips
- Troubleshooting
- Two Year Warranty
- Accessories
- Safety and General Information
23
24
25
26
27
28
30
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Important Notice
400/402 Owner’s Manual
03
The range of the 400/402 may vary according to terrain, weather
conditions, foliage, and power lines as well as radio transmissions from
other devices.
Caution
This product is intended to be used on DOGS ONLY.
E-Collar Technologies, Inc. is not responsible for any misuse of this
product including damages from dog bites and lost items. Seek an
evaluation by professional trainer before use on aggressive dogs. It
is not uncommon for aggressive dogs to associate the stimulation
with the handler and take action against the handler. Sometimes
dogs put under e-collar pressure during a fight can exhibit
redirected aggression and become more aggressive.
The use of high levels of stimulation should only be used as a last
resort and in life-threatening situations.
To prevent giving stimulation to your dog by accident,
keep the stimulation level below 5 while not in use.

04
400/402 Owner’s Manual
CHARACTERISTICS
•
•
•
•
•
•
•
•
•
•
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Range : ¾ Mile
Three Stimulation Modes Supported
(Momentary, Continuous, and Combo Mode)
Tapping Sensation or Tone/Stimulation (Pavlovian Conditioning)
Quick Charge Li-Polymer Batteries
Convenient Intensity Dial for Quick Adjustment
Stimulation Levels Adjustable from 0 to 100
Collar Receiver Light for locating your dog at night
Lock and Set Stimulation Safety Feature
Stimulation Boosting Mode provides instant control when
normal stimulation is ignored - great for emergency situations.
User Adjustable Boosting Levels from 1 to 60 Levels
Completely Waterproof
•
Convertible from 1-Dog 400 to 2-Dog 402
Tapping Sensation: Alternative to Stimulation
(givesvibration similar to a Cell Phone)
Tone Stimulation : After 1.2 seconds of tone, the collar will send
stimulation as long as button is pressed (up to 10 seconds),
leads to “Pavlovian Conditioning” whereby the dog responds to
the tone.

400/402 Owner’s Manual
Package CONTENTS
05
• Collar Receiver with Strap
(402 Package includes 2
Receivers and straps)
• Lanyard
• Test Light
• Contact Point Tool
• Extra Contact Points3/4"
• Battery Charger
(402 package contains
splitter cable)
• Transmitter
• Owner’s Manual
400/402
Owner's Manual
Welcome to the World of
E-Collar Technologies, Inc.

400/402 Owner’s Manual
06
DEVICE OPERATION
BatteryCharging
Receptacle and
Rubber Cover
Collar Strap
5/8”Contact Points
BatteryIndicator Light
and Tracking Light
On/Off Magnetic Red Dot
Tapping Sensation
or Tone/Stimulation Button
On/Off Magnetic Red Dot
Light and On/Off Button
BatteryCharging Receptacle
and Rubber Cover
Momentary/ Continuous
Mode Button
Antenna
Stimulation Level Dial
& Lock/Unlock Knob
Stimulation Button (Black)
Stimulation Button (Red)
Battery Indicator Light
(LED Window)
LCD Display

400/402 Owner’s Manual
CHARGING THE BATTERIES
07
Transmitter BatteryCharging
Receptacle and Rubber Cover
Collar Receiver BatteryCharging
Receptacle and Rubber Cover
•
The indicator light will turn solid red during charge cycles and
turn green if it is fully charged. (approximately 2 hours)
Indicator Light is blinking “Green” under normal operation.
solid “Red” when stimulation is applied.
blinking “Red” when recharging is required.
Do not allow the batteries to get hot or be fully discharged,
store at room temperature and 50% capacity charge.
1 2
3 4
Special Note About Battery Care:
Your e-collar is outfitted with Li Polymer batteries which requires specific
care to assure longevity. It is best not to let the battery be fully discharged
and if it does recharge immediately or irreversible damage may occur.
Keep the units away from extreme heat and cold temperatures.

TURNING YOUR E-COLLAR ON/OFF
400/402 Owner’s Manual
08
•
To turn the Collar Receiver On or Off :
Place the small red dot on the Transmitter against the small red
dot on the Collar Receiver.
To turn the Transmitter On or Off :
Press the “L” button for more than 2
seconds.
If the Transmitter is turned on, a
short press of the "L" button will
activate the tracking light of the
collar receiver. Press and hold for 2
seconds to turn Transmitter off.
•
To obtain the maximum range hold the transmitter like the torch on the
Statue of Liberty. Keep the antenna away from your body or fingers at
all times, touching the antenna will greatly reduce the range.
•
Holding the Transmitter
[ Long Range ] [ Medium Range ] [ Short Range ]
Red Dots

The collar should be adjusted to allow
the “contact points” to have direct
contact with the skin. You should be
able to fit a couple of fingers between
the collar strap and your dog's skin.
Too tight poses the risk of skin irritation
and discomfort. Too loose and the contact points will not be able to
administer the stimulation reliably and can cause skin irritation due to
chafing. Short hair breeds may need the 3/8" microprobes offered as
an accessory item, contact customer service for details. The optimal
position for the collar receiver is on either side of the dog’s windpipe.
If the factory installed 5/8” contact points are not making good contact
due to thick fur, see page 24 for changing contact point.
IMPORTANT NOTICE
To prevent the occurrence of skin irritations the Collar Receiver should
never be worn for more than 12 hours per day. Should your dog
experience skin irritations from over exposure to the contact points
remove the collar receiver unit immediately and stop using your
e-collar until all skin irritations are completely healed. Antibiotic
ointment will aid in the healing process. Some dog breeds have extra
thick fur or extra short fur that requires special contact points. Please
contact our customer service or visit www.ecollar.com for more
information.
400/402 Owner’s Manual
CORRECTLY FITTING THE COLLAR
09

THE LCD DISPLAY DESCRIPTION
400/402 Owner’s Manual
10
Flashing “1D” indicates the stimulation is
ready for adjustment.
Solid “1D” indicates stimulation is “Locked”
Displays the Stimulation Level :
“0” means no stimulation and “HI” means
the highest stimulation level(100 )
Momentary / Continuous Button "M/C"- M/C Button on the backside of
the transmitter allows the user to easily switch between the three
stimulation modes. Function of stimulation button changes by mode.
Stimulation
Button
Momentary
Mode
Continuous
Mode
Combo Mode
Tapping Sensation or Tone/Stimulation

BUTTON FUNCTIONS
400/402 Owner’s Manual
11
Stimulation Button S (Black)
- Sends momentary or continuous stimulation to the collar receiver
based on the state of Momentary/Continuous Mode.
Stimulation Button S (Red)
- Sends momentary or continuous boosted stimulation.
- If stimulation level is 10, boosted stimulation sends [10 + boost level ]
- The default value of the boosted level is 5, it can be adjusted to any
value between 1 and 60. Smaller and more sensitive breeds should
use levels 1 through 20, larger more stubborn breeds may need
more of a boost, maximum boost is 60.
Momentary Stimulation
Sendsa single pulse of stimulation at the set level when you press
the stimulation button.
Continuous Stimulation
Sends pulses of stimulation for as long as the button is pressed,
timing out after 10 seconds (this is a safety feature designed to
prevent accidental over-stimulation of your dog). The stimulation can
be increased or decreased while the button is being pressed.
Tapping Sensation
Vibration specifically designed to distract your dog, great for deaf
dogs and stimulation sensitive dogs.
Tone/Stimulation (Pavlovian Stimulation)
After 1.2 seconds of tone, the collar will send continuous stimulation
for as long as the button is pressed. Release before 1.2 seconds for
tone only.

400/402 Owner’s Manual
BUTTON FUNCTIONS
12
Boosting Stimulation in Combo Mode
Momentary Boosting is accomplished by first sending a momentary
stimulation pulse “S (Black)” to the dog and then pressing “S (Red)”
button without releasing “S (Black)” button. (PLEASE PRACTICE)
Continuous Boosting is accomplished by first administering continu-
ous stimulation “S (Red)” to the dog and then pressing the “S (Black)”
button without releasing the "S (Red)" button.
Tapping Sensation (Vibration) or Tone/Stimulation “T”
Sends Tapping Sensation or Tone/Stimulation to the collar receiver.
(Default setting is tapping sensation).
To toggle between tapping sensation and tone stimulation, press “L” and
“T” buttons simultaneously when the intensity level is “0”.
- Single beep and “A” icon indicates 1.2 S of Tone followed by Stimulation setting.
- Double beeps and “T” icon indicates Tapping Sensation (Vibration).
Light Button "L" (ON/OFF Center Button on Back)
When pressed less than an 1/2 second, it will turn on the night tracking
light, pressing it again the light will enter the solid mode and pressing
one more time turns the light off. Flashing -> Solid -> OFF
Great for locating your dog after dark. (PLEASE PRACTICE)
Tapping Sensation
Pavlovian Tone/Stimulation

13
HOW TO FIND THE PROPER
STIMULATION LEVEL
Rotating clockwise increases the
stimulation level, and rotating
counter-clockwise lowers the
stimulation level.
It is highly recommended that the user practices changing levels and
modes before putting the collar receiver on a dog.
Setting the correct stimulation level for your dog is very important. To
set your “conditioning” stimulation level, correctly put the collar
receiver on your dog (see page 9 for instructions). Let him/her get
used to the collar receiver for a couple of hours.
While watching your dog, turn the level to “0” and press the
continuous stimulation button. Slowly turn the stimulation up at a rate of
approximately 2-3 levels per second. When your dog first perceives the
stimulation, usually between 5 and 20, release the button. This is your
“conditioning” stimulation level. You may need to increase the
“conditioning” level a few levels to get your dog to respond at first,
some dogs are more stubborn and need more stimulation. The boosted
level is typically 5 to 20 levels higher than the “conditioning” level.
400/402 Owner’s Manual

400/402 Owner’s Manual
14
LOCK/UNLOCK THE
STIMULATION LEVEL
How to Lock/Unlock the Stimulation Level
Set the desired stimulation level and then push down on the top of the
stimulation dial until you see “1D” light up on the top portion of the LCD
display. Flashing "1D" indicates unlocked stimulation and Solid "1D"
indicates locked stimulation.
If the stimulation level doesn’t change when you rotate the stimulation
knob, you have successfully locked the stimulation level.
To unlock the stimulation level simply press the stimulation knob again
and hold it for 1 second until the icon flashes.

400/402 Owner’s Manual
15
HOW TO SET THE BOOST
Boosted Stimulation adds the set boost level to the stimulation level,
great for those situations when your dog doesn't respond to the
working level. Determining the Boosted stimulation level is a little
more difficult than stimulation level setting due to the wide
differences in temperaments and stimulation tolerance among the
many breeds of dogs. On average, it is normally 5 to 20 levels higher
than the “Conditioning” level. It is important to have it set high
enough to get the desired response from your dog.
1. Change the mode to Momentary Mode.
(Press M/C button until “M” is displayed)
2. Change the intensity level to “0”.
3. Press S(Black) button for more than 5 seconds.
4. The intensity level will change from "0" to a flashing "1".
5. Rotate the dial to the desired boost level (1 to 60).
6. Press S(Black) button again to save and exit the boost level
changing mode.
"Instructional Videos available on our Youtube Channel"

400/402 Owner’s Manual
16
LOST TRANSMITTER MODE
Light and
On/Off Button
Turn off the lost transmitter beeper by simplyturning the transmitter off
and backon.
Your 400/402 transmitter allows the user to turn on a 6 hour timer. After
6 hours the transmitter will begin beeping providing the ability to locate
the transmitter in tall grass.
Lost transmitter mode is activated by pressing the light (L) button and
then simultaneously pressing the stimulation button (Black "S") when the
intensity level is set to zero. Three short beeps will sound confirming the
activation of the locator timer.
Lost transmitter mode is turned off by turning your transmitter off and
back on again.
Stimulation
Booster
Button(Red)
Stimulation
Button(Black)

400/402 Owner’s Manual
17
REPLACE/ADD A COLLAR
Occassionally, it is necessary to pair/sync a transmitter to a collar
receiver, the following procedure will accomplish this:
1. Turn on the Transmitter
2. Turn intensity dial to “0”
3. Make sure the collar eceiver is turned off.
4. Put the Red Dot on Transmitter against the Red Dot on collar receiver for
more than 5 seconds until the green light changes from solid to
rapidly flashing green light.
5. While the indicator light on collar receiver is rapidly blinking press the
Black S Button first followed by the Red S Button simultaneously for more
than 2 seconds or until you hear the confirmation sound from the collar
receiver.
HOW TO CHANGE THE TRANSMITTER TO A 2 DOG TRANSMITTER
The button functions will change. The changes are described on pages 18
through 22. You can change the transmitter back to the 400 one dog
system at any time.
1. Turn on the Transmitter.
2. Press the Red "S" followed by the Black "S" followed by the "T" Button
simultaneously for more than 2 seconds until you hear the confirmation beeps.
3. Repeat step 2 to return back to a 1 dog system.
ADD/REPLACE COLLAR FOR SECOND DOG
1. Turn on the Transmitter
2. Turn intensity dial to “0”
3. Make sure Receiver is turned off.
4. Place the Red Dot on the Transmitter against the Red Dot on Collar
Receiver for more than 5 seconds until the solid green light begins to
flash rapidly.
5. While the indicator light on the receiver is blinking rapidly, press the Red
"S" Button and then the Black "S" Button simultaneously for more than 2
seconds until you hear the confirmation sound from Transmitter.

Flashing 1D and 2D icons indicates the
stimulation is ready for adjustment.
Solid indicates stimulation locked.
Displays the Stimulation Level : “0”
means no stimulation and “HI” means
the highest stimulation level(100)
Momentary / Continuous Button "M/C"- M/C Button on the backside of
the transmitter allows the user to easily switch between two stimulation
modes either momentary or continuous.
400/402 Owner’s Manual
402 LCD DESCRIPTION
18
Button Stimulation (1D or 2D)
TS(Vibration)
or Tone Stimulation
M/C Button Momentary Mode Continuous Mode N/A
Display
S (Black) Dog 1 Momentary Dog 1 Continuous Dog 1 TS (Vib)
or Tone Stimulation
S(Black) + S(Red)
S (Black)+ S(Red)
Dog 1 Momentary
Booster
Dog 1 Continuous
Booster N/A
Dog 2 Momentary
Booster
Dog 2 Continuous
Booster N/A
N/A
S (Red) Dog 2 Momentary Dog 2 Continuous
L"L" in Dog 1 set mode will control Dog 1 light
"L" in Dog 2 set mode will control Dog 2 light
Dog 2 TS (Vib)
or Tone Stimulation

Mode Button "T”
Mode button allows the user to change modes as shown in the diagram
Tapping Sensation or
Tone/Stimulation
Dog 2 Set Mode
Tapping Sensation or
Tone/Stimulation
Dog 1 Set Mode
To toggle between tapping sensation and pavlovian tone/stimulation
press “L” and “T” buttons simultaneously for 2 seconds when the
intensity level is “0”.
- Single beep and “A” icon indicates pavlovian tone/stimulation.
- Two beeps and “T” icon indicates tapping sensation.
402 BUTTON FUCTIONS
400/402 Owner’s Manual
19
1 Dog Set Mode - LCD display shows 1D
2 Dog Set Mode - LCD display shows 2D
Tapping Sensation or Tone Stimulation - LCD display a "T"
Tapping Sensation or Tone/Pavlovian Stimulation “T”
Light Button(On Back) “L”
When the "L" button is pressed, “L” will be displayed.
If you press L while in Dog 1 Mode, Dog 1's Light will activate.
If you press L while in Dog 2 Mode, Dog 2's Light will activate.
Tracking Light will Cycle: Flashing -> Solid -> OFF when L is pressed.