Earthlite Ellora Salon Top User manual

USER MANUAL
Ellora™Electric Lift Table
1-400-0026 • Rev A • 4/9/18
© Earthlite 2018, All Rights Reserved

© Copyright 2018
Earthlite®
All rights reserved. This document
or any portion thereof may not be
reproduced in any way, including
photocopying or translation to
another language without the prior
written permission from Earthlite®.
Earthlite®is a registered trademark of
Earthlite, LLC.
Legal Notice
The information provided in this document is intended
for informational purposes only and is subject to change
without notice. The information provided in this document
should not be construed as a commitment by Earthlite®.
Earthlite®assumes no responsibility for the accuracy or
suitability of the information contained in this document.
This document may contain technical inaccuracies or
errors. Earthlite®makes no expressed or implied warranties
of any kind concerning the information contained in
this document, including, but not limited to, the implied
warranties of merchantability and tness for purpose.
Earthlite®shall not be liable for incidental or consequential
damages in connection with or arising out of the product,
performance, or use of this document and the information
and material it describes.

Congratulations on your purchase! Earthlite’s Ellora™is perfect for day spas, medi-spas, and resorts. It
features a smooth yet powerful electric lift actuator complete with on-demand height adjustments. This
stunningly designed table provides exceptional comfort, function, and years of trouble-free use.
The Ellora™is constructed with state of the art materials beginning with a heavy-duty steel frame. The
upholstered tops are available in three (3) separate variations; Salon, Tilt, and Flat. The Ellora™was
designed with operational simplicity in mind. The height adjustment functionality is controlled by a single
foot control. The Tilt variation of the table is equipped with electricm pneumatic or manual back tilts. The
Salon variation of the table is equipped with electric or pneumatic back tilts and leg breaks. There are
different mechanisms used on electric, pneumatic, and manual assists.
The following information lists features, specications, and options for your stationary massage table.
There is no assembly required for your Ellora™.
INTRODUCTION
TABLE OF CONTENTS
1
Introduction................................................................................................................
Safety, Warnings, and Symbol Denitions.......................................................
Specications..............................................................................................................
Understanding components.................................................................................
Plug and Electrical Information............................................................................
Weight Capacity..........................................................................................................
ETL Compliant Option...............................................................................................
Accessory Options......................................................................................................
Removal from Crate..................................................................................................
Placement & Installation.........................................................................................
Leveling.........................................................................................................................
Operation Instructions
Foot Control ............................................................................................................
Height Adjustment ...............................................................................................
Manual Back Tilt .....................................................................................................
Pneumatic Back Tilt ..............................................................................................
Pneumatic Leg Break ...........................................................................................
Electric Tilt & Leg Break ......................................................................................
Care & Maintenance
Replacing Foot Glide Leveler.............................................................................
Troubleshooting.....................................................................................................
Basic Maintenance......................................................................................................
Table Model Coverage..............................................................................................
Lifetime Limited Warranty.......................................................................................
Contact Us......................................................................................................................
1
2-3
4
5
6
6
7
7
8
9
9
10
10
11
12
13
14
15
15
16
16
17
18

1) Always unplug this furnishing from the electrical outlet before servicing.
2) Never use this furnishing if it has a damaged cord or plug, if it is not working properly, if it has been
dropped or damaged, or dropped into water. Return the furnishing to a service center for examination
and repair.
3) Keep the cord away from heated surfaces.
4) Do not use outdoors.
5) Do not operate where aerosol (spray) projects are being used or where oxygen is being administered.
6) To disconnect, turn all controls to the off position, then remove plug from outlet.
7) Connect this furnishing to a properly grounded outlet only. See Grounding Instructions.
READ AND SAVE THESE INSTRUCTIONS
INTERNATIONAL VERSIONS ONLY
This product is for use on a nominal 220V-240V circuit and has a
grounding plug (plug type varies by country). Make sure that the
product is connected to an outlet having the same conguration as
the plug. No adapter should be used with this product.
NORTH AMERICA ONLY
Grounded
Outlet Box
Grounded Outlet
Grounding Pin
GROUNDING INSTRUCTIONS:
POWER SUPPLY: (120V AC grounded) Electrical limitations: Do not use extension cord with this product, plug
directly into grounded outlet. This product must be grounded. If it should malfunction or breakdown, grounding
provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped
with a cord having an equipment-grounding conductor and a grounding plug. This three prong grounded plug
will only t into wall outlet one way. If the plug does not t fully in the outlet, contact a qualied electrician to
install the proper outlet. Do not change the plug in any way.
2
SAFETY INFORMATION
Safety Symbols
Familiarize yourself with the following
Safety & Warning symbols. They are
designed to prevent damage and injury to
you, your clients, and your new Earthlite
product.
IMPORTANT: The important safety
instructions and warnings in this manual
cannot cover all possible problems and
conditions that can occur. Use common
sense and caution when installing,
operating, or maintaining this appliance.
Indicates an imminently hazardous
situation which could result in serious
or fatal injury.
Indicates a potentially hazardous
situation which could result in serious
injury.
Indicates a potentially hazardous
situation which could result in
equipment damage and/or injury.
RISK OF ELECTRIC SHOCK, FIRE, AND EXPLOSION

3
1) When lowering any section of the table, make sure that no supplies or any part of yours or your
client’s body is between the top of your table and its base. This could result in injury, or could
damage your table as well as the item. It is recommended that you always return your table top
to the lowest at position to avoid leaving the base exposed.
2) When lowering the table height, be sure there are no foreign obstacles are underneath your table
that could obstruct it from lowering completely. This could damage your table.
3) Never set anything under the table frame to avoid collision if lowered.
4) Never operate your table on an uneven surface. Adjust the leveling feet so that your table is stable.
5) Never raise the head or leg section with a client in the prone position (face down.)
6) Never use or store your table in a wet or very humid environment. Water and excessive moisture
can damage the wood cabinet and electrical components. Evidence of exposure to water or
moisture will void your warranty.
7) If you have purchased the Flexible Armrest Option, never use the Armrests as handholds or body
support mechanisms, especially when setting clients on or off the table.
8) Never drop or insert any object into any opening.
SAFETY INFORMATION
1) Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
2) Do not operate this equipment unless properly trained.
3) Install this furnishing in treatment area not accessible to the public.
4) Close supervision is necessary when this furnishing is used by, or near children, invalids, or disabled
persons.
5) This product does not have “pinch point” protection. Only operate when no possibility of any portion
of the body could be caught and injured while moving the table top upward/downward, or activating
the back/foot tilt.
6) Do not use this furnishing to support video equipment such as televisions or computer monitors.
7) Never attempt to use the Head or Leg lift section to support concentrated weight such as sitting
or standing
READ AND SAVE THESE INSTRUCTIONS
To reduce the risk of burns, re, electric shock, or injury to persons:

Salon
Tilt
Flat
Prole
Prole
Prole
73”
28”
30”
32”
73”
28”
30”
32”
73”
28”
30”
32”
37”
75º electric
37”
23.5”
5”
18”
11.5” 10” 28”
21.25”
73”
5”
21.25”
23.5”
18”
28”
73”
5”
18”
73”
21.25”
60º pneumatic
37”
60º pneumatic
75º electric
75º manual
FEATURES
• Heavy Duty Steel Frame
• Reliable Motor
• Luxuriously Upholstered Top
• Pro-Plush™ Deluxe 3-Layer
3” Cushioning System
• Hands Free Foot Control
• Natursoft™ Upholstery – 100% PU
in 14 colors
• ADA Compliant
• Lifetime Limited Warranty on Frame,
3 yrs on foam and upholstery,
2 yrs on motor and controls
SPECIFICATIONS
• Widths: 28”, 30”, 32”
• Length: 73”
• Height Range: 18” – 37”
• Lift Capacity: 315 lbs.
OPTIONS
• Manual Tilt Top
• Non-Electric Pneumatic-Assist
(Tilt or Salon Top)
• Electric Pneumatic-Assist
(Tilt or Salon Top)
• Extra Foot Pedal
• UltraLeather™or Promessa™Upholstery
• Flex Arms, Neck Roll and Head Pillow
(Salon Top Only)
• Flex-Rest™or Caress™Facecradle
• 4” Memory Foam System
• Face Hole (Non-Tilt End Only)
• Deluxe Adjustable Armrests
(Non-Tilt End Only)
TABLE SPECIFICATIONS
4
Overhead
Overhead
Overhead

Your new Ellora™lift table ships ready to connect right out of the box, and knowledge of each common
component of the table will ensure a successful experience every time you use it. The following is a
list of components that come with each Ellora™stationary table. Salon and Tilt versions of the Ellora™
include additional components. The following terminologies will also be of helpful assistance should
you need to contact us:
Getting to Know Your Table
COMMON COMPONENTS
• Actuator (1)
• Scissor lift, steel frame (1)
• Upholstered top (1)
• Foot control (1)
• Foot control extension cable (1)
• Back wheels (2)
• Adjustable foot glide levelers (2)
• Maple Headrest Outlets (2)
• Power cable (1)
ADDITIONAL COMPONENTS: SALON
• Pneumatic back tilt (1) and leg break (1)
• Electric back tilt (1, leg break (1) and
hand control (1)
ADDITIONAL COMPONENTS: TILT
• Manual back tilt (1)
• Pneumatic assist back tilt (1)
• Electric back tilt (1) and hand control (1)
Additional Components
Pneumatic assist back tilt
Manual
back tilt
Additional Components
Pneumatic assist back tilt
Electric leg break
Pneumatic assist leg break
Electric back tilt
Common Components
Upholstered top
Pneumatic assist leg break
Foot glide levelers
Straight leg steel frame
Back wheels
Motor
Linear actuator
Foot control
UNDERSTANDING COMPONENTS
5

120V / 60Hz 220V / 50HzSERVICE
15AMAX. AMPERAGE
VOLTAGE
MAX. CONSUMPTION
ELECTRICAL SPECIFICATIONS
PLUG DESCRIPTIONS & ELECTRICAL SPECIFICATIONS
315 lbs.
50 lbs.
WEIGHT & LIFT CAPACITIES
The Ellora™is powered by a heavy-
duty, quiet lift actuator to enable easy
height adjustment, and positioning. The
recommended lift capacity for the Ellora™
massage table is 315 lbs.
The back rest and leg section of the table
has a maximum weight capacity of 50 lbs.
50 lbs.
MAX
50 lbs.
MAX
China
220V AC
PLUG DESCRIPTION
120V AC 220V AC 220V AC
North America UK / Middle East Europe
Asia
6
2.5A
287.5 WATTS
120V AC
287.5 WATTS
220V AC

Safety Lockout
Your table may be equipped with a safety lockout. The table will only operate when the magnetic
pin is inserted into the lock. Remove pin when table is not in use to prevent unauthorized use and
potential injury.
Table will only operate when
magnetic pin is inserted
ETL COMPLIANT OPTION
The Ellora™ Salon is retrotted
with slots on each side of the
table specically designed to
provide a xed location for Flex-
Armrests (Diagram A).
All Ellora™ massage tables come
with headrest outlets at both ends,
specically designed for providing
a xed location for facecradles and
salon pillows (Diagram B).
A neck roll can also be purchased to provide extra comfort for
your clients (Diagram C).
A Foot Rest will add 10” to the length of your table.
Flex-Armrests
Facecradles & Salon Pillows
Neck Roll
Foot Rest
A
B B
C
A
ACCESSORY OPTIONS
7

TABLE REMOVAL FROM SHIPPING CRATE
All Ellora table models come completely assembled and ready to use.
If you did not have your table shipped with ‘white glove’ service, you may be
required to remove your table from its shipping crate. We highly recommend
that at least two people conduct the following steps to uncrate the table.
Unpacking your Ellora™ Stationary Table
Recommended Tools Needed
The following steps will guide you through carefully removing your stationary table from the shipping crate.
We recommend wearing work gloves during these steps.
Remove the rectangular cardboard lid from the top of the table. Once you have removed the cardboard lid
and surrounding cardboard walls from shipping crate, you will nd the wheels and foot glide levelers are
seated tightly within wood brackets which have been screwed into the plywood base of the shipping crate.
Phillips #1 Screw Driver
Work Gloves
Step 1
With a Phillips #1 screwdriver (or a powered screwdriver),
carefully unscrew and remove the two (2) Front facing wood
brackets from the plywood base. (Diagram A)
We recommend removing only the two (2) front facing wood
brackets (Diagram A) that enclose the foot glide levelers. Do
not remove the rear brackets which enclose the rear wheels
(Diagram B). These brackets are twice as thick as the front
brackets, and will be more difcult to remove.
Step 2
Once the front brackets are removed, carefully pull the table
straight away from the rear brackets and slide the table onto
the oor. We recommend at least two (2) people conduct this
step together. (Diagram C)
Step 3
Once the table is pulled safely away from the shipping crate,
make sure the path from the table to your preferred destination
is clear of any obstacles or tripping hazards. (Diagram D)
C
D
A
B
It is possible to lift the table directly out
of the shipping crate without removing
any of the
wood brackets, but this is not
recommended because the weight of the
table is at least 180 lbs.
8

LEVELING THE TABLE
Not all commercial and residential oors are perfectly level. The Ellora™has foot glide levelers that
swivel into place against the oor. If your table is not already level when you remove it from the
shipping crate, follow these easy steps to level your table:
Step 1
Locate which foot glide leveler
is not even with the oor.
Step 3
Once the foot glide leveler is tight
with the oor, apply pressure on
top of the table to conrm stability.
Step 2
Rotate the foot glide leveler
clockwise or counter clockwise
to bring it to ground level.
PLACEMENT AND INSTALLATION
Once your table is placed safely on the oor, temporarily plug the table into a power outlet and using the
foot control, raise the table to waist height, which will make it easier for moving. Once the table is at the
desired height, unplug the power cable from the outlet and place the power cable along with the foot
control on top of the table to prevent a tripping hazard. For ease of movement and exibility, your table
was built with two (2) rear wheels and two (2) front foot glide levers.
The following steps will guide you through safely moving your table to the desired location. We
recommend that at least two (2) people conduct the following steps:
Step 1
Locate the front and rear sections of the table frame underneath the upholstered top as designated by
the black arrows above. These are the recommended locations to hold when guiding your table to the
desired location (Diagram A1).
Step 2
Ensure there are no obstacles or tripping hazards in the way and carefully pull the table by the frame
into the desired location (Diagram B). A second person’s assistance is recommended to help push the
table from the opposite end.
Note Regarding Step 1:
Locate the front crossbar of the table frame where the foot glide levelers are located (Diagram
A2). This is a secondary recommended section of the frame to hold if you prefer, but may be more
difcult. If you choose this location, properly bend at your knees prior to lifting or pulling the table.
A1
A2
BC
Do NOT pull or push the table from the upholstered top. Moving the table in this
fashion can damage the table and put too much pressure on hinges or other
components of the table. Damage made to the table by pulling or pushing on
the upholstered top may void the warranty (Diagram C).
Install this furnishing in treatment area not accessible to the public.
SAFETY ZONE: The treatment area must have 3-ft minimum unobstructed
clearance around entire table. Posting a notice is recommended to maintain
“Safety Zone Clearance”. The designated work area around the table should
be clearly marked off.
9

Your Ellora™table is equipped with a foot pedal
that raises and lowers the entire table. The left
button lowers the table and the right button
raises it.
DO NOT REMOVE THE
SAFETY GUARD FROM
THE FOOT PEDAL
Raise entire table
Lower entire table
The Ellora™comes out of the shipping crate ready to go to work. The foot control is already connected,
allowing you to simply raise and lower the table with your feet while your hands remain free to focus on
your clients. The left foot pad (-) lowers the table and the right foot pad (+) raises the table. The height
adjustment range of the Ellora™is 18” at its lowest position and 36” at its highest.
There is no on/off switch on the foot control, so even while the table is not in use, the foot control is still
operable. There is a potential for harm or bodily injury when the foot control is being depressed. We
recommend unplugging the table from the power outlet when not in use.
B
(+) Table Up
(–) Table Down
HEIGHT ADJUSTMENT
FOOT CONTROL OPERATION
10
The Ellora™is not equipped with a safety shut off or crush sensor. The area
directly underneath the Ellora™(designated by the space inside the dotted line in
(Diagram B) must remain clear of all objects during operation.
Keep small children away from the table at all times.

MANUAL BACK TILT
Salon Top & Tilt Top Tables
Every Ellora™ with manual tilt functionality is equipped with a newly designed locking tilt mechanism
which allows you to tilt the back section of the table in increment levels to accommodate your clients.
Each increment increases the back tilt by 10º. The following steps will guide you through adjusting the
back tilt to the desired level, and then returning it to a at position, or other desired level.
Step 1
To tilt the back section upward from its at po-
sition, carefully place both hands underneath
the rear edge of the upholstered top of the tilt
section, as pictured above.
Step 2
Lift the tilt section of the table to the desired
level. The tilt section will automatically ‘click’
into position as you lift upward.
Step 3
To return the tilt section to a at position, re-
lease the locking mechanism by lifting the back
section all the way forward past 90º, until the
locking mechanism releases.
Step 4
Once the locking mechanism is released, lower
the tilt section until it is at (1), then lift again
to another desired angle (2).
11

Step 1
Locate the pneumatic back tilt
handle, which is located on the
right side under the back tilt.
Step 2
The handle is set to the locking
position.
Step 3
Squeeze / press the handle to
release the pneumatic assist,
which allows you to move the
back tilt up or down.
Step 4
With the handle squeezed /
pressed, move the back tilt to
the desired level and release the
handle. It will lock in place.
PNEUMATIC BACK TILT
Salon Top & Tilt Top Tables
For pneumatic Ellora™ tables that come equipped with a non-electric pneumatic assist mechanism, the
following steps will guide you through operating the pneumatic back tilt control and adjusting the back
to the desired level:
Do Not sit, or put unnecessary amounts of pressure on the back
section of the table when it is in tilt position on any level (Diagram
A). This can damage or destroy the pneumatic assist mechanism
for the back section of the table and cause harm or bodily injury to persons. The
pneumatic assist mechanism of the table is intended solely to be used when a client is
properly seated or laying on top of the table correctly. Damage caused to the table in
this manner can void the warranty.
12
A

13
Step 1
Locate the pneumatic leg break con-
trol, which is located under the front
section of the table.
Step 2
The handle is set to the locking
position.
Step 3
Squeeze/press the handle to release
the pneumatic assist, which allows
you to move the back tilt up or down.
Step 4
With the handle squeezed/pressed,
move the back tilt to the desired level
and release the handle. It will lock in
place.
PNEUMATIC LEG BREAK
Salon Top Table
Ellora™ tables with the pneumatic option come equipped with the same non-electric,
pneumatic assist mechanisms as mentioned above. The following steps will guide you
through operating the pneumatic hand control:
Do Not sit, or put unnecessary amounts of pressure on the leg
section of the table when it is in tilt position on any level (Diagram
A). This can damage or destroy the pneumatic assist mechanism for
the leg section of the table and cause harm or bodily injury to persons. The pneumatic
assist mechanism of the table is intended solely to be used when a client is properly
seated or laying on top of the table correctly. Damage caused to the table in this
manner can void the warranty.
A

ELECTRIC TILT & LEG BREAK
Salon Top and Tilt Top Table
14
Do Not sit, or put unnecessary amounts of pressure on the back
section (Diagram A) or leg section (Diagram B) of the table when
it is in tilt position on any level. This can damage or destroy the
pneumatic assist mechanism for the back section of the table and cause harm or
bodily injury to persons. The pneumatic assist mechanism of the table is intended
solely to be used when a client is properly seated or laying on top of the table
correctly. Damage caused to the table in this manner can void the warranty.
AB
Electric Ellora™ Salon or Tilt top tables are equipped with a hand control. The hand control is already
connected and ready for use. See below for explanation of each button’s functionality.
Raise Back Section Lower Back Section
Lower Leg Section
(Salon Only)
Lower Entire Table
Raise Leg Section
(Salon Only)
Raise Entire Table

15
If a foot glide leveler becomes damaged or is need of replacement, carefully follow these next steps.
We recommend that at least two (2) people conduct steps 1 & 5.
BC
Step 1
Unplug the table and carefully
lean the table on its side opposite
the foot glide leveler in need of
replacement (Diagram A).
Step 2
Locate the damaged foot glide
leveler in need of replacing
which is attached to its metal
ball joint (Diagram B).
Step 3
Remove the damaged foot glide
leveler by pulling it directly off the
metal ball joint (Diagram C).
Step 4
Attach the new foot glide leveler
to the metal ball joint and push.
The Foot glide leveler will snap
into place (Diagram D).
Step 5
Carefully return the table
back to its upright position
(Diagram E).
A
REPLACING A FOOT GLIDE LEVELER
We recommend at least two (2)
people lay the table on its side
before conducting step 1 & 5. Lay
a towel or blanket down under the
table, before resting the table on
its side to protect the upholstery.
E
D
This helpful troubleshooting guide will provide you with information about how to recognize a problem
with your Ellora™, determine possible causes, and nd a solution. In the event your specic situation is not
covered in this guide, please contact Earthlite at 800-872-0560 or 760-599-1112 so our technical support
department can assist you.
Our Customer Service Representative will ask you to provide the following information:
a) Your table’s serial number (located on the underside of the head section of the table top
b) Description of the problem
The customer might be
looking on the motor.
The table number is located on
underside of the table, near head
section on a white label. It will read
‘SNT’ followed by a 6 digit number.
The center bolt that
connects the legs
together is too tight.
Remove the plastic cap covering
the center bolt and loosen the
bolt one half to one full turn.
The control box is not relaying
the signal from the foot pedal
to the actuator.
Foot pedal is not relaying
signal to the control box. Replace the foot pedal.
Replace the control box.
The table is not level with
the oor.
Cables might be caught or
tangled.
Adjust one or both of the foot
glide levers until the table
becomes level with the oor
and is stable.
Check to see that all the
cables are free and not
caught on any brackets.
TROUBLESHOOTING
Probable CauseProblem Solution
My table is wobbling and
moving from side to side.
Table top won’t rise or lower.
Pneumatic hand lever or nger
lever seems stuck
Where can I nd my table
number?
My table is making noise when
going up and down.
My table is making a clicking
noise and it’s not going up
or down.
My table is not going up or
down and it’s not making
any sound.

Perform the following steps as needed for basic maintenance on your Ellora™massage table
and optional accessories. Perform the basic maintenance recommendations for upholstery
between client treatments.
Upholstery
Steel
Table Frame
Electronic
Components
Lubrication
& Mechanical
Remove day-to-day dirt with a mild soap and warm
water solution. For tough stains and to disinfect, use
a 15:1 water to bleach solution. Always rinse surface
with clean water, and then gently wipe the upholstery.
Allow upholstery to air dry before using or storing.
Do NOT use Armor All® or citrus-based cleansers. For
best results, use only the products suggested above.
Alternative cleansing methods may cause serious
damage to your table. Such damage would not be
covered under the Earthlite warranty program.
The powder coated steel frame can be kept clean with
a mild detergent and warm water mix. Periodically
remove dust from frame with a dry, soft cloth.
Anti-static electronic aerosol dusters can be used to
keep the surfaces of electronic components, power
cables, and plugs free of dust.
If necessary, lubricate wheel joints, casters, foot
glide levelers, ball joints, and other mechanical
parts with a light machine oil. Periodically check
table and ensure all bolts remain tightened.
• Table Bed Surface
• Flex-Armrests
• Headrest Cushion
• Salon Pillow
• Bolsters
• Main Steel Frame
and Legs
• Foot Controls
• Hand Controls
• Motors
• Power Cables
• Plugs
• Wheel Joints
• Casters
• Foot Glide Levelers
• Ball Joints, etc.
CARE & MAINTENANCE
RecommendationCategory Application
16
TABLE MODEL COVERAGE
Ellora™models covered by this user manual.
xx = color code for upholstery
28” table_Code: 80090xx
30” table_Code: 80091xx
32” table_Code: 80092xx
80029xx
28” table_Code: 80087xx
30” table_Code: 80088xx
32” table_Code: 80089xx
28” table_Code: 151xx
30” table_Code: 153xx
32” table_Code: 155xx
28” table_Code: 150xx
30” table_Code: 152xx
32” table_Code: 154xx
28” table_Code: 162xx
30” table_Code: 148xx
32” table_Code: 149xx
28” table_Code: 109xx
30” table_Code: 110xx
32” table_Code: 111xx
28” table_Code: 161xx
30” table_Code: 146xx
32” table_Code: 147xx
Pneumatic Top w/o Accessories Manual Top Top
Pneumatic Top w/ Accessories Pneumatic Top
Electric w/o Accessories Electric w/o Accessories
Salon Accessories
Salon Top Tilt Top Flat Top

17
Absolute Satisfaction Return Policy
Standard stationary and lift tables may be returned within thirty (30) days for a credit on
the subtotal (excluding shipping and handling charges on the original order) less a 20%
restocking fee. Customized or upgraded stationary and lift tables are non-refundable.
All returns must provide proof of original purchase to obtain an Earthlite Return Material
Authorization (RMA), as well as be in like-new condition and in the original packaging. We
do not accept returns on any type of custom orders. Customers will be responsible for all
shipping charges.
Electric Lift Tables & Stationary Tables
Our electric lift tables and stationary tables have a lifetime warranty on the frame. Electrical
components such as the lift motor and controls have a two (2) year warranty from the original
date of purchase. If, within these two (2) years, there is a defect, malfunction or failure of the lift
motor or controls, Earthlite will replace or repair the defective component at our discretion,
shipping and labor not included. The foam and upholstery are warranted for three (3) years.
This warranty does not cover damage caused by normal wear and tear, misuse, accidents,
or neglect, which includes tears in the upholstery and damage caused by harsh chemical-
based cleaners. Warranty claims must provide proof of original purchase in order to obtain
an Earthlite Return Material Authorization (RMA). This warranty is limited to product repair
or replacement, at Earthlite’s sole discretion. The customer is responsible for shipping the
product(s) back to the factory (at customer’s expense) for any warranty claim. International
customers are responsible for all associated return costs (inbound and outbound), as well as
any applicable duties and taxes. Warranties are only valid for as long as the original purchaser
owns the table.
Accessories
Our accessories are warranted for one (1) year from the original date of purchase. This
warranty is limited to product repair or replacement, at Earthlite’s sole discretion. Warranty
claims must provide proof of original purchase in order to obtain an Earthlite Return Material
Authorization (RMA). A product under warranty that is received with an authorized RMA,
will have a replacement sent as soon as the defective product is received and conrmed
defective by Earthlite. In the event that the product is returned and tested to show there
is no defect, Earthlite will ship the original product back to the customer, at the customer’s
expense. Customer is responsible for shipping the product(s) back to the factory (at
customer’s expense) for any warranty claim. Earthlite will return the warranted product,
shipping prepaid, to customers in the continental U.S. only. International customers as well
as domestic customers outside of the continental U.S. are responsible for all shipping charges
(inbound and outbound), as well as any applicable duties and taxes.
LIMITED LIFETIME WARRANTY

Contact Us
Earthlite
990 Joshua Way
Vista, CA 92081 USA
[phone]
[phone] Int’l
[phone] fax
[email protected]
Hours of operation:
Monday - Friday
8 a.m. to 5 p.m. PST
Saturday - Sunday
Closed
Visit us online at: www.earthlite.com
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