Eaton DIN500AC Assembly instructions

p/n: 9340DC
Revision A
Advanced User Guide
Eaton DIN Rail AC UPS DIN500AC / DIN850AC

Eaton reserves the right to change specifications without prior notice. Eaton is a registered trade ark of Eaton. All other trade arks are
properties of their respective co panies. All other trade arks are property of their respective co panies.
©Copyright 2022 Eaton, Raleigh, NC, USA. All rights reserved. No part of this docu ent ay be reproduced in any way without the
express written approval of Eaton.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and maintenance
of the UPS and batteries. Please read all instructions before operating the equipment and save this
manual for future reference. Please adhere to all warnings on the unit and in this manual during
installation and operation. This UPS is designed for industrial use. The UPS features a compact design
that fits into a limited-space working environment.
SSppeecciiaall SSyymmbboollss
The following are examples of symbols used on the product to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of
electric shock sy bol.
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's
anual for additional infor ation, such as i portant operating and aintenance
instructions.
This sy bol indicates that you should not discard the product in the trash. This
product ust be disposed of properly. For ore infor ation, contact your local
recycling/reuse or hazardous waste center.
This sy bol indicates that you should not discard waste electrical or electronic
equip ent (WEEE) in the trash. For proper disposal, contact your local recycling/
reuse or hazardous waste center.

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A iii
TTaabbllee ooff CCoonntteennttss
11 SSaaffeettyy && WWaarrnniinnggss ................................................................................................................................................................................................................................................................................11
. Safety Information ......................................................................................................................................
22 IInnttrroodduuccttiioonn....................................................................................................................................................................................................................................................................................................33
2.2 Package Contents.......................................................................................................................................3
2.3 Physical Features .......................................................................................................................................4
2.4 UPS Dimensions ........................................................................................................................................5
33 IInnssttaallllaattiioonn ......................................................................................................................................................................................................................................................................................................77
3. Mounting the UPS to the DIN Rail ..................................................................................................................7
3.2 AC Wiring .................................................................................................................................................9
44 OOppeerraattiioonn........................................................................................................................................................................................................................................................................................................ 1111
4. Powering the UPS On................................................................................................................................
4.2 UPS Self Test ..........................................................................................................................................
4.3 Turning the UPS Off..................................................................................................................................
4.4 Battery Mode ..........................................................................................................................................
4.5 UPS Alarm Indication.................................................................................................................................
4.6 USB Communications ...............................................................................................................................
4.7 Remote ON /Off Terminals .........................................................................................................................
MMaaiinntteennaannccee.............................................................................................................................................................................................................................................................................................. 1133
5. Battery Replacement................................................................................................................................. 3
5.2 Storage .................................................................................................................................................. 4
5.3 Recycling the Used Equipment.................................................................................................................... 4
66 TTrroouubblleesshhoooottiinngg .................................................................................................................................................................................................................................................................................... 11
6. Typical Alarms and Conditions ..................................................................................................................... 5
6.2 Service and Support.................................................................................................................................. 6
77 SSppeecciiffiiccaattiioonnss.......................................................................................................................................................................................................................................................................................... 1177
7. Product Specifications ............................................................................................................................... 7

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 1
CChhaapptteerr 11 SSaaffeettyy && WWaarrnniinnggss
11..11 SSaaffeettyy IInnffoorrmmaattiioonn
• Turn OFF the UPS and disconnect the AC supply before cleaning. Do not use liquid or aerosol cleaners. A
dry cloth is recommended to remove dust from the surface of your UPS.
• Do not install or operate the UPS in or near water.
• Do not place the UPS on an unstable cart, stand or table.
• Do not place the UPS under direct sunlight or close to heat-emitting sources.
• To allow proper ventilation of the UPS, do not block or cover the top and bottom sides of the unit. Do not
insert any objects into the ventilation holes or other openings of the UPS. Keep all vents free of dust
accumulation that could restrict airflow.
• To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity controlled, indoor
environment, free of conductive contaminants. Ambient temperature must not exceed 50°C ( 22°F). Do
not operate near water or excessive humidity (95% max).
• To guarantee sufficient convection cooling, please keep a clearance of 50mm above, 80mm below, and
0mm lateral distance of between devices.
• The power supplies should meet the following conditions for safe use when installed in a Class I, Division
2 Groups A B C D and Class I, Zone 2, Groups IIC Hazardous Location:
. The equipment shall only be used in an area of not more than pollution degree 2, as defined in IEC
60664- . Install in a controlled environment.
2. The equipment shall be installed in an enclosure that provides a degree of protection not less than
IP54 in accordance with IEC 60079-0.
3. The operating temperature class (T-code) of this device was determined to be T4.
• Do not introduce any objects into the unit.
• Do not disconnect the equipment while the circuit is live or unless the area is known to be free of ignitable
concentrations.
• Do not connect or disconnect the battery unless the area is known to be free of ignitable concentrations.
• Do not open the unit. Do not substitute components. Do not replace fuse.
• Exposure to some chemicals may degrade the sealing properties of materials used in the sealed relay
device.
This UPS contains LETHAL VOLTAGES some components are live, even when AC is disconnected. All repairs
and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER
SERVICEABLE PARTS inside the UPS.

2 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
• For use in a controlled environment.
• Batteries can present a risk of electrical shock or burn from high short-circuit current. Observe proper
precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Do not dispose of batteries in a fire; they may explode. Do not open or damage the battery. Released
electrolyte is harmful to the skin and eyes and may be toxic.
Safety Infor ation

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 3
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22..11 OOvveerrvviieeww
The DIN500AC and DIN850AC are compact, DIN rail mountable standby UPS systems, which provide
conditioned power to sensitive electronic equipment in industrial environments. They supply connected
equipment with stepped approximation to sine wave input during power outages to simulate the power
generated by the utility.
Battery charging occurs automatically when AC power is applied, so there is no need to switch on the UPS. The
DIN500AC/DIN850AC also includes an automatic self-test feature to test the UPS function and battery. When
used with PowerAlert® Office, your UPS will record the events on the Event Log and immediately switch to AC
Mode to provide load power if AC mains is available from utility. Other key features include:
• User-replaceable battery
• Auto-restart during AC recovery
• AC overload protection
• Over temperature thermal protection
• Battery overcharge protection
• Input voltage out-of-range protection
• Power lock feature, ensuring the UPS must be connected to utility on initial startup after unboxing
• Battery Independent AC pass-through feature allows the UPS to power the load with AC in event of
battery failure
• Input and output reverse protection feature
• Enable/disable UPS remotely via remote on/off terminal
• Battery life monitoring and routine test for preventive maintenance
• Long design life battery with up to 2 years at 77°F (25°C) operation
22..22 PPaacckkaaggee CCoonntteennttss
Please find the following items included with the purchase of the DIN500AC and the DIN850AC:
Table . Box Contents
DIN500AC DIN850AC
• DIN500AC AC DIN Rail backup UPS
• USB Co unications cable
• Safety card
• Quick start guide
• DIN850AC AC DIN Rail backup UPS
• USB Co unications Cable
• Safety Card
• Quick Start Guide

4 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
22..33 PPhhyyssiiccaall FFeeaattuurreess
Figure 1. UPS Features
10
5
6
9
1
2
3
4
7
8
3
1
4
5
2
Power ON / OFF/ Test
Alarm (Red LED)
On Battery Indicator (Orange LED)
AC Input Normal Indicator (Green LED)
Input: IP-rated input screw terminals
8
6
9
10
7
Output: IP-rated output screw terminals
USB Port
Circuit Breaker
Remote On/Off Terminals
DIN Rail Clamp
Physical Features

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 5
22..44 UUPPSS DDiimmeennssiioonnss
Figure 2. UPS Di ensions
UPS Di ensions

6 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
UPS Di ensions

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 7
CChhaapptteerr 33 IInnssttaallllaattiioonn
33..11 MMoouunnttiinngg tthhee UUPPSS ttoo tthhee DDIINN RRaaiill
The EATON DIN500AC and DIN850AC UPS can be mounted on “top hat” 35mm DIN rail in accordance with EN607 5.
Do not mount the UPS in upside down orientation. Install your Eaton UPS in a protected area with adequate
airflow and free of excessive dust. Do not operate the UPS outdoors.
To Mount the UPS:
. Locate the top hook of the DIN rail mounting system on the unit with the unit slightly titled.
2. Rotate the unit till the latch of the rail mount system snaps on to the bottom of the DIN rail and the unit
cannot be rotated any further.
3. Shake the UPS slightly to ensure that it is secure.
4. Check if the UPS is facing upright and not tilting downward.
Figure 3. Mounting the UPS
Hook to top of the DIN rail
Listen for a click to ensure the UPS is secured
to the DIN rail.
AAddjjuussttiinngg tthhee UUPPSS oonn tthhee DDIINN RRaaiill
To adjust the UPS:
. To adjust the spacing between the UPS, pull down the on the DIN rail clamp with a flathead screwdriver or
tool to release the clamp.
2. Tilt up slightly and adjust to desired spacing and snap back onto DIN rail.

8 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
3. Shake the UPS slightly to ensure that it is secure.
RReemmoovviinngg tthhee UUPPSS ffrroomm tthhee DDIINN RRaaiill
. Turn off the UPS and ensure that mains power is disconnected.
2. Disconnect any wiring that is connected to the UPS.
3. Pull down the on the DIN rail clamp with a flathead screwdriver or tool to release the clamp.
4. Tilt the UPS slightly and then up to remove from the DIN rail.
Figure 4. Re ove UPS Fro DIN Rail
Hook to top of the DIN rail
Pull down on DIN rail clamp to release
Mounting the UPS to the DIN Rail

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 9
33..22 AACC WWiirriinngg
Figure 5. UPS Input and Output Wiring
Neutral Neutral
Line
Line
Protective
Earth
Protective
Earth
From Line To Load
. Check that the UPS and the 20V AC Supply are OFF (disconnected) before installation.
2. Wire the UPS input and output terminals with 94°F (90°C) rated copper wire according to the table below.
Connect the AC input ground terminal to the main supply ground.
UPS Input and Output Wiring Chart
Input Breaker Size 20 A p for DIN500AC and DIN850AC
Wire Strip Length 0.35 in. (0.9 c )
Screw Torque 5.3 lb-in (60 N-c )
Screw M3.0
Preferred AWG 18 AWG for DIN500AC / 14 AWG for DIN850AC
3. Charge the UPS battery for a minimum of 8 hours before initial use. The UPS charges its battery whether
the UPS is on or off when it is connected to AC power.
4. Power ON/OFF UPS: To turn the UPS ON, press the ON/OFF/TEST button for more than 2 seconds and
release. The UPS LEDs will illuminate and the AC output power will be present
5. To utilize the additional features and connections, consult the DIN Rail AC UPS Advanced Owner’s
Manual on the Eaton website product page.
AC Wiring

10 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
AC Wiring

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 11
CChhaapptteerr 44 OOppeerraattiioonn
44..11 PPoowweerriinngg tthhee UUPPSS OOnn
. Ensure that the UPS input and output wiring are connected and that the correct voltage is being supplied
to the UPS. Press the power ON/OFF button on the front of the UPS for three seconds. The LED’s on the
UPS will turn on. The UPS will then enter normal operation mode and the AC Input Normal Indicator will
remain lit solid green.
2. Check the UPS front panel to verify that there are no active faults. Do not proceed until all active faults are
cleared.
44..22 UUPPSS SSeellff TTeesstt
The UPS self test feature is preformed automatically when the UPS has access to acceptable line voltage. To
Initiate a UPS self test press the On/Off button for less than one second to activate the UPS self-test.
44..33 TTuurrnniinngg tthhee UUPPSS OOffff
. Press and hold the UPS ON/OFF button until the beeper turns off. The UPS then transfers to the OFF
mode and the green power LED turns off.
If you are planning on removing the UPS or EBM (if applicable) from the DIN rail ensure all sources of AC power
have been disconnected and properly isolated.
44..44 BBaatttteerryy MMooddee
When the UPS is operating on battery mode the yellow indicator will illuminate and the UPS will supply battery
power to the load.
44.. UUPPSS AAllaarrmm IInnddiiccaattiioonn
The LED flashes when the battery needs to be recharged and tested. The LED will illuminate when the unit is
subjected to an overload condition. If the unit shuts down due to overload, the LED will flash and the alarm will
sound.
44..66 UUSSBB CCoommmmuunniiccaattiioonnss
High-speed USB 2.0 Type-B peripheral communication port used to establish control and monitoring with
PowerAlert® Office software. PowerAlert Software is available as a FREE download at
tripplite.com/poweralert. .
44..77 RReemmoottee OONN //OOffff TTeerrmmiinnaallss
Allows the user to perform remote power on/off functions using a switch on terminals (non-polarized) to toggle
the unit to and on/off state.
NOTE Non-polarized terminals, no external voltage is required. Stranded UTP (Unshielded
Twisted Pair) wire for connections is recommended.

12 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
The remote ON/OFF is grounded to the UPS internal signal ground and should be isolated from the chassis
ground to prevent any ground potentials that may cause a unit malfunction or damage. In addition, isolate the
Remote ON/OFF wiring away from high current, high voltage, and high frequency components to prevent any
magnetically-coupled noise on the Remote On/Off connections.
Table 2. Remote ON / OFF Wire Specifications
Wire Strip Length 0.35 in. (0.9 c )
Screw Torque 5.3 lb-in (60 N-c )
Screw Size M3.0
Preferred AWG 18 AWG for DIN500AC
14 AWG for DIN850AC
To Enable the UPS, close the switch connected to the ter inals.
To Disable the UPS, open the switch connected to the ter inals.
Table 3. Remote Enable/Disable of UPS
AC DIN RAIL UPS Re ote ON/OFF Switch
Wired
UPS Condition/ State Switch or Ter inal Condition
UPS (NC) ON
UPS (NO) OFF
Remote ON/OFF Terminals: Shorted (closed) for ON, Open for OFF Non- Polarized terminals.
No external oltage is required. We recommend using stranded UTP (Unshielded Twisted Pair) wire for connections.
Re ote ON /Off Ter inals

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 13
CChhaapptteerr MMaaiinntteennaannccee
..11 BBaatttteerryy RReeppllaacceemmeenntt
Maintenance must be performed by a qualified personnel. Failure to do so could result in an electric shock.
Replace battery with an Eaton supplied battery ONLY! Ensure the UPS has been powered off and safely
isolated from AC input power prior to replacing the battery. Although the UPS may be disconnected from the
utility power, hazardous voltage still may be present through the battery.
The following instructions are for when the UPS is installed in a Class I, Division 2 Groups A B C D or Class I
Zone 2 II C hazardous location.
Do not connect or disconnect the battery unless the area is known to be free of ignitable concentrations.
The battery in the UPS are rated for a 3–5 year service life. The length of service life varies, depending on the
frequency of usage and ambient temperature. Batteries used beyond expected service life will often have
severely reduced runtimes. Replace batteries at least every 5 years to keep units running at peak efficiency
Figure 6. Battery Replace ent
12
3
4

14 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
If replacing the battery while the UPS is connected to the DIN rail, be sure to maintain at least 0” of clearance
above the UPS. If removing the UPS from the DIN rail be sure to disconnect all connections prior to removing
the UPS.
. Remove battery cover and screws, set them aside in a safe place to avoid dropping screws inside the UPS.
Disconnect the battery terminal wires from the battery. Safely secure the wires so that the battery can be
lifted from the UPS without obstruction.
2. Carefully remove the battery from the UPS.
Position the battery cables so they will not be pinched when the new battery is installed in the UPS and the
cover is screwed back on.
3. Carefully slide the new battery into the UPS. Connect the battery wires firmly to the new battery terminals;
black to negative (–) followed by red to positive (+).
4. Use the screws removed in step to re-install the cover to the battery compartment.
5. Power the UPS back on.
..22 SSttoorraaggee
Ambient temperature range is 5°F to 22°F (- 5°C to 50°C). It is recommended to charge the UPS for at least 8
hours, then store the UPS covered and upright in a cool, dry location. Remove accessories and disconnect
cables connected to the UPS to avoid unnecessary draining of the battery.
EExxtteennddeedd SSttoorraaggee
During extended storage in environments where the ambient temperature is 5°F to 86°F (- 5°C to 30°C),
charge the UPS battery every six months.
During extended storage in environments where the ambient temperature is 86°F to 3°F (30°C to 45°C),
charge the UPS battery every three months.
..33 RReeccyycclliinngg tthhee UUsseedd EEqquuiippmmeenntt
Contact your local recycling or hazardous waste center for information on proper disposal of the used
equipment
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock sy bol.
This sy bol indicates that you should not discard the product in the trash. This product
ust be disposed of properly. For ore infor ation, contact your local recycling/reuse or
hazardous waste center.
This sy bol indicates that you should not discard waste electrical or electronic
equip ent (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or
hazardous waste center.
Storage

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 15
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Table 4. Troubleshooting
Problem Possible Cause Solution
UPS non-responsive (No LEDs or alar )
UPS is powered off Press ON/Off button for two (2) seconds.
Battery is Defective Replace the battery.
UPS Fault Contact Technical Support.
The UPS is always operating in Battery
Mode
Input ay not be properly connected Check the input connection
Input breaker is open
Before reconnecting equip ent, verify
the load atches the UPS capability
specified and output has short circuit
protection. Contact Tech support.
Actual backup ti e cannot be achieved
Battery voltage is to low Charge the battery at least 24 hours (8
hours = ~90%, 24 hours = 100%).
Overload Re ove unnecessary loads. Before
reconnecting equip ent, verify the load
atches the UPS capability specified.
Battery defect Replace the battery
UPS or charge failure Contact Tech Support
Fault Code Displayed
Overload
Re ove unnecessary loads. Before
reconnecting equip ent, verify the load
atches the UPS capability specified.
UPS short-circuit Contact Tech Support
UPS over-te perature
Re ove unnecessary loads. Before
reconnecting equip ent, verify the load
atches the UPS capability specified.
Make sure the UPS is installed in a pre-
tested area that is free of excessive dust
and has adequate airflow. Place the UPS
away fro other units at least 8 in.
(20.32 c ) to avoid interference. For best
perfor ance, keep the indoor
te perature between 32°F and 122°F (0°
C and 50°C).
UPS will not cold start Powerlock
UPS ust be initially connected to AC
power when upon unboxing. To
reactivate Powerlock, shut down the UPS
while AC ains is operating. Press the
power button continuously for 10 seconds
until you hear a BEEP fro the buzzer,
then release the power button to set the
powerlock feature.

16 Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A
66..22 SSeerrvviiccee aanndd SSuuppppoorrtt
If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the
following telephone numbers and ask for a UPS technical representative.
United States: –800–356–5737
Canada: –800–46 –9 66 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call the Help Desk:
• Model number
• Serial number
• Version number (if available)
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must
appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper
packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all
warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the Help Desk for
the dealer or distributor nearest you.
Service and Support

Eaton Din Rail UPS Advanced User Guide 9340DC—Rev A 17
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INPUT
Breaker
Bridge
Ac to DC
Battery DC Boosted
to High DC
Level
DC to Step
Sine Wave
AC
UPS Ouput Relay
Varistor
Table 5. Input Characteristics
DIN500AC DIN850AC
Capacity VA/Watts 500/300 850/510
Voltage AC 120 V + 20%, -25%
Frequency 50 or 60 Hz, +/ -10% (auto-sensing)
Harmonic Distortion THD: 42.1%; axi u single har onic distortion of: 25.6%
Table 6. Output (Backup Mode)
DIN500AC DIN850AC
Voltage VAC Si ulated sine wave
120V +/-5%
Frequency 50 or 60 Hz, +/-0.5% auto-sensing
Transfer Time Typical <8 s.
Table 7. Protection Characteristics
DIN500AC DIN850AC
Unit Input (Internal) 10A 10A
Overload Protection UPS shutdown in battery ode if overload exceeds 105% of no inal at 20s, 120% at
10s, 130% at 3s; auto-recovery