Ebb 900-00007 User manual

Product Manual
Product 900-00007

2
Table of Contents
Introduction 3
Warnings 4
Cautions 6
Ebb Description 8
Before First Use 9
Setup 10
Connect ComfortBand 11
Insert Fluid Cartridge 12
Connect Power Supply 13
Display 14
Set the Clock 15
Select Temperature 18
Applying ComfortBand 19
Tube Placement 20
Cleaning 21
Replacing the Fluid Cartridge 22
Service Life / Disposal 23
Troubleshooting 24
Technical Description 26
Symbols / FCC Rules 34
Limited Warranty 35
Ebb Sleep

3
Congratulations! You’re taking
a great step towards improving
your sleep by trying Ebb.
Ebb with PrecisionCool™ Technology is the first, drug-free
solution that uses a proprietary cooling ComfortBand to
precisely maintain the forehead at a cool temperature ideal
for a good night’s sleep.
Ebb is based on extensive clinical data and 20+ years
of sleep imaging research.
Relief from sleeplessness can take time and commitment.
And you’re not alone. We’re here to help you get the best
possible results.
Have questions?
Email us at: [e-mail]
or call 1-800-381-1145.

4
WARNING Warnings alert the user about situations that could result in injury or death if not avoided.
!
• Read the entire manual before use.
• Some individuals may experience skin redness on the forehead aer
wearing the cushion. If this persists more than 12 hours, contact
Ebb Human Care.
• The ComfortBand must be worn in the proper orientation to prevent
entanglement and strangulation.
• The ComfortBand must be routed above the pillow to prevent
entanglement and strangulation. Improper routing could cause
a kink and result in loss of therapy.
• People with cold sensitivity reactions such as Raynaud’s Disease
should consult their doctor before using cooling products in order
to avoid cold sensitivity reactions that may include cold sensations,
color changes in the skin in response to cold, a numb prickly feeling
or stinging pain upon warming.
• If you have a skin condition on your forehead that may make
wearing the ComfortBand uncomfortable, please check with your
doctor before use.
• Do not use Ebb if the package or any part is damaged. Contact Ebb
HumanCare.
• Route the electrical cord to prevent a tripping hazard or being
entangled with furniture.
• Isolation from Supply Mains, Electrical Hazards: Do not position Ebb
so it is difficult to unplug the power cord from the electrical outlet.
Do not use extension cords.
• Use only a power supply provided by Ebb Sleep. Use of any other
power supply may result in increased emissions or decreased
protection of Ebb which could impact the performance of the
product. Keep the power supply away from hot surfaces.
• Ebb is isolated from the mains by means of the supplied medical
grade power supply. Do not use a power supply other than the one
supplied with the system.
• Ebb should not be used close to or stacked with other electrical
equipment.
WARNING: This product can expose you to chemicals
including bisphenol A (BPA) and toluene, which is known to the
state of California to cause cancer and reproductive harm. For more
information go to www.P65Warnings.ca.gov.
!

5
• Do not block the inlet or outlet areas of the Bedside Controller
and keep at least one foot of clearance around all sides to
prevent overheating.
• Do not place Ebb Bedside Controller on the floor where it can be
bumped or where someone is likely to trip over the power cord.
• Not for use in an oxygen-rich or flammable anesthetic environment.
• To avoid electrical shock, always unplug the power cord from
the wall before cleaning the Bedside Controller. Do not drop or
place the Bedside Controller in any fluids or allow fluids to enter
vent openings.
• If you notice any of the following, disconnect power from the
Bedside Controller and contact Ebb HumanCare.
– Changes in the performance of Ebb
– Unusual or harsh sounds
– If the Bedside Controller has been dropped or mishandled
– If the enclosure of the Bedside Controller is broken.
• There are no user-serviceable components inside the product.
Do not attempt to open the Bedside Controller.
Portable RF communications equipment (including peripherals
such as antenna cables and external antennas) should be used no
closer than 30 cm (12 inches) to any part of Ebb, including cables
specified by the manufacturer. Otherwise, degradation of the
performance of this equipment could result.
WARNING Warnings alert the user about situations that could result in injury or death if not avoided.
!
!

6
CAUTION Cautions alert the user to important information regarding use of Ebb.
!
• Improper placement of the ComfortBand can result in
reduced therapy.
• The safety and effectiveness of Ebb in pregnant women has not
been established.
• Use only fluid cartridges provided by Ebb Sleep to assure proper
performance. Make sure the fluid cartridge is in the Bedside
Controller before initial use.
• Do not expose Ebb to temperatures below freezing as fluid could
freeze and damage the product.
• Before each use, make sure the ComfortBand is properly connected
to the back of the Bedside Controller.
• Ebb is designed for indoor use only.
• If the ComfortBand becomes dirty, worn, torn or leaks, discontinue
use and contact Ebb HumanCare for a replacement.
• Do not use accessories other than those sold by Ebb Sleep.
Note: Ebb is not made with natural rubber latex.

7
To Help You Get Started with Ebb
• For support please contact Ebb HumanCare at [phone].

8
Ebb Description
Ebb with PrecisionCool™ Technology is the first drug-free wearable solution that uses a proprietary cooling ComfortBand to naturally trigger
a reduction in brain activity, which quiets the racing mind to help people with sleeplessness to fall asleep faster and get in to deeper stages of
more restorative sleep faster.
Ebb includes a Bedside Controller, ComfortBand, fluid cartridge, and power supply.
The intelligent Bedside Controller precisely regulates within the therapeutic temperature range (15-18°C).
The comfortable one-size-fits-all ComfortBand delivers consistent temperature and even cooling therapy across the forehead throughout
the night.
Bedside Controller ComfortBand Fluid Cartridge Power Supply

9
ComfortBand
Connector
Fluid
Cartridge
Clock/Alarm
Buttons
LCD
Display
Selection
Dial
Before First Use
Unpack and familiarize yourself with Ebb.
Power
Connector
WARNING:
Do not use Ebb if the package or any part is damaged. Contact the Ebb HumanCare Team.
CAUTION:
Ebb is designed for indoor use only.
!
Front of Bedside Controller Back of Bedside Controller

10
Place the Bedside Controller on a hard, flat surface at the height
of your pillow and near a wall outlet. Always place the Bedside
Controller on a hard, flat surface in a well-ventilated area. Keep
the vents clear of obstructions.
!WARNING:
• Ebb should not be used close to or stacked with other electrical equipment.
• Do not block the inlet or outlet areas of the enclosure and keep at least one foot of clearance around all side of the Bedside Controller to prevent overheating.
• Do not place Ebb Bedside Controller on the floor where it can be bumped.
• Not for use in an oxygen-rich or flammable anesthetic environment or where someone is likely to trip over the power cord.
• Route the electrical cord to prevent a tripping hazard or being entangled with furniture.
• Do not position Ebb so it is difficult to unplug the power cord from the electrical outlet.
• Do not use extension cords.
• Use only a power supply provided by Ebb Sleep. Use of any other power supply may result in increased emissions or decreased protection of Ebb which could
impact the performance of the unit. Keep the power supply away from hot surfaces.
• Ebb is isolated from the mains by means of the supplied medical grade power supply. Do not use a power supply other than the one supplied with the system.
Setup
1

11
Connect ComfortBand
2
CAUTION:
Before each use, make sure the ComfortBand is properly connected to the back of the Bedside Controller.
Insert ComfortBand to back
of Bedside Controller until
you feel it click.
Tug firmly on the ComfortBand
connector to make sure it is
inserted correctly.

12
CAUTION:
Use only fluid cartridges provided by Ebb Sleep to assure proper performance. Make sure the fluid cartridge is in the Bedside Controller before
initial use.
3
Insert fluid cartridge
and hold down.
Hold down and turn to
lock position.
Knob is in locked position.
Wait 30 seconds before
using Bedside Controller.
Open lid.
Remove orange cap from fluid
cartridge before inserting.
Insert Fluid Cartridge
3
Remove orange cap from fluid
cartridge before inserting.
Insert Fluid Cartridge

13
WARNING:
Do not use Ebb if the package or any part is damaged. Contact the Ebb HumanCare Team.
!
Connect Power Supply
4
Plug the end of the power
cord into the power supply.
The flat surface with the arrow
should face up on the power
cord when plugging in the
Bedside Controller.
Plug the power supply fully
into the connector on the
back of the Bedside Controller.
Note: The connection is
intentionally snug. The power
supply is installed correctly
when you can no longer see the
metal portion of the connector.
Plug into an electrical outlet
that is not controlled
by a wall switch.

14
clock alarm gentlewake
set set on/off on/off
00:00 am
pm
replace
00:00 am
replace pm
Display
When in use at night, the display disappears.
Rotate the dial to wake the display. When the
clock is displayed, rotate counter-clockwise
to dim the display and clockwise to make
it brighter.
GentleWake
Warmer
Cooler
Fluid Cartridge Replace
Alarm
Clock/Alarm Buttons
Dial
Time

15
Set the Clock
5
Press and release the “Set Clock” button.
Open lid to access clock buttons.
The hours begin blinking.
Turn dial to correct hour with
AM or PM.
Press the “Set Clock” button.
The minutes will begin to blink.
Turn dial to the correct minute. Press “Set Clock” button to set
clock time.
6:00 7:35
7:00 7:35

16
Set Wake Time
6
Press and release the “Set Alarm” button.Open lid to access clock buttons.
The hours begin blinking. Turn
dial to set hour with AM or PM.
7:00
Press “Set Alarm” button to
select minutes.
Turn dial to set minutes for
wake up time.
7:35
7:30
Press “Alarm On/Off” button.
The bell icon appears when
alarm is on.
Press the “Set Alarm”
button to set alarm time.
am
8:30

17
Turn on GentleWake
7
Press “GentleWake On/Off” button.
A sun icon will appear when the
GentleWake feature is on.
The GentleWake feature turns off the
cooling therapy 30 minutes before the
wake up time you set.
am
8:30
Turning Ebb On and Off
8
Push and hold dial to turn the
device “ON” or “OFF”
Open lid to access clock buttons.

18
Select Temperature
9
When Ebb is on, turn the dial to the
desired profile setting. P1 (coldest) -
P10 (warmest).
The display shows the letter “P”, for
Temperature Profile, along with a number
between 1-10, where 1 is coldest and 10
is warmest.
WarmerCooler
We recommend starting at setting P7
and then adjust for comfort.
As you turn the dial to make warmer, an
orange up arrow appears, to make cooler,
a blue down arrow appears. It could take
up to 10 minutes to reach the temperature
for the selected profile.

19
10 Applying ComfortBand
Hold the tubing with one hand
above your forehead with the
cushion facing you and use
the other hand to stretch the
ComfortBand over the back of
your head.
Tubing should be routed
upwards and over your head.
Position the ComfortBand
above your eyebrows and flat
across your forehead.
Adjust the ComfortBand tight
enough to not slip off your
forehead but not too tight that
it is uncomfortable.
If you have long hair, pull
your hair up in a ponytail and
position the ComfortBand
below your ponytail.
Use the adjustment tabs on
the back of the ComfortBand
to tighten. The back of the
ComfortBand should sit low
and at the base of the back
of your head.
WARNING:
• Some individuals may experience skin redness on the forehead aer wearing the ComfortBand. If this persists more than 12 hours, contact
Ebb HumanCare.
• The ComfortBand must be worn in the proper orientation to prevent entanglement and strangulation.
• If you have a skin condition on your forehead that may make wearing the ComfortBand uncomfortable, please check with your doctor before use.
!

20
Tube Placement
11
WARNING:
The ComfortBand must be worn in the proper orientation and the tubing must be routed above the pillow to prevent entanglement and
strangulation. Improper routing could cause a kink in tubing and cause Ebb to not function properly.
!
Ebb Sleep recommends running the tubing between your
mattress and headboard (or wall) to help hold the tubing when
moving around during sleep.
If you prefer a quiet bedroom, you can use ear plugs to
complement Ebb.