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The
Ebby Rane
Warranty
Ebby Rane crafts each product with the utmost care
and detail. Ebby Rane is made of the highest quality
materials. We take pride in each product offered.
Ebby Rane’s products are performance tested using
high standards for quality control. Our rigorous tests
ensure that the product is durable and dependable for
the demands faced by travellers who are frequently
in transit.
In the event a warranty issue arises, you may visit the
website ebbyrane.com to contact the Customer Service
Department.
Register your Product online at ebbyrane.com within
30 days of purchase to validate the Warranty on your
new Quartermaster. Proof of purchase is necessary
when registering. Please keep your store receipt as
proof of purchase and as evidence that your purchase
was made at an authorized Ebby Rane retailer.
Terms of Warranty:
Providing registration has been completed within
30 days of purchase, Ebby Rane provides a three (3)
year warranty on polycarbonate luggage valid from
the date of purchase and covers defects in materials
or defects in workmanship caused by manufacturing.
The Warranty is valid within the specified period and
is subject to the conditions specified. If you require
a repair, or to claim on this warranty, please visit
Product Care at ebbyrane.com.
The Warranty is limited to the value of the product. If
we agree that the Warranty applies, claims will expire
three (3) months after they have been declared if the
product is not shipped to Ebby Rane or an Ebby Rane
approved repairer. Upon reviewing the product, Ebby
Rane will convey whether the defect is covered by the
warranty. Where the Warranty applies, Ebby Rane will
repair or replace the luggage at its own cost and pay the
return costs. Sending costs are borne by the purchaser.
Ebby Rane may decide to replace the product with a
comparable successor product and has the right to
do so in its sole discretion. Accessory cases and The
1887 Clutch are expressly excluded from this Warranty
and will not be replaced or repaired. Incidental and
consequential damages are not included under this
warranty.
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