ebgo CC48+ User manual
2020
OWNER’S
MANUAL
IMPORTANT PLEASE READ THE MANUAL BEFORE
USING THE ELECTRICALLY ASSISTED BICYCLE
2
Owner’s Manual
1
Light, efficient and safe, it will provide you with an
unequalled electric vehicle experience. Whether you
choose to pedal normally, to get electric assistance
as you pedal, or to have your bike travel under
electrical power alone, you can be sure that, as you
ride your electric vehicle, you will enjoy all the quality
features that make it the number one in its category.
CONGRATULATIONS
ON YOUR RECENT
PURCHASE OF A
EBGO ELECTRIC
VEHICLE.
3
The EBGO name and the corresponding logo are registered trademarks.
Copyright © 2020 EBGO All Rights Reserved.
EBGO
www.ebgo.ca
TABLE OF CONTENTS
GENERAL INFORMATION
MODEL CC48 / CT48 48 VOLTS
Notice to the Owner.................................................................................................................................... 6
EBGO Limited Warranty ............................................................................................................................. 10
Regulations..................................................................................................................................................... 13
Practical Suggestions.................................................................................................................................. 16
Batteries........................................................................................................................................................... 17
Tips..................................................................................................................................................................... 20
Description ....................................................................................................................................................... 22
Assistance ( 5 levels )..................................................................................................................................... 23
INSTALLATION
Complete the installation............................................................................................................................ 26
4
Owner’s Manual
This manual was prepared to show you how to take full advantage of your
EBGO vehicle. It contains the latest product information and available
equipment characteristics, and will help you to operate it correctly.
EBGO reserves the right to make changes to this manual at any time by
using different pictures or supplied instructions.
If you encounter a problem while using your electric bicycle or tricycle, please
communicate with EBGO at the following e-mail address:
If you have any questions, suggestions or recommendations, please
communicate with us by e-mail at:
Finally, we invite you to keep informed about all the latest electric bicycles
offered by EBGO by visiting our website regularly:
www.ebgo.ca
YOUR BICYCLE IS PART OF
THE NEW GENERATION OF
EBGO ELECTRIC VEHICLES.
Important: This manual contains information regarding safety and
operation of your electric vehicle. Please be sure to read and fully
understand all instructions in this manual before using your electric
vehicle. Non-compliance with these instructions could cause da-
mages to your electric vehicle, its accessories or other property and
improper operation could cause injuries or even death.
5
12
APPLICATION
COMPLIANCE OF PRODUCTS
TO APPLICABLE LEGISLATION
EBGO warrants its EAB conform to laws and norms applicable in the
Province of Québec. For any purchase with a view to using the EAB outside
the Province of Québec, the Owner must personally verify the details of the
legislation effective in the country, state, territory or province concerned,
for the applicable norms, declarations, interdictions and other requirements
of said legislations. The liability of EBGO shall not be engaged in case of
non-compliance with the legislation of the country, the state, the territory or
the province where the product is delivered and/or utilized, it is the owner’s
responsibility to check with local authorities.
The EBGO Company or a EBGO affiliate (thereafter referred to as ‘EBGO’)
notifies the owner or the user (thereafter known as ‘Owner’) of an Electrically-
Assisted Bicycle (thereafter referred to as ‘EAB’) of the EBGO disclaimer of
responsibility and of the risks and danger of the EAB and of the means to
protect against them following the purchase of the EAB.
3
SAFETY PRECAUTIONS DURING USE
EBGO recommends that the Owner operate the EAB and ride it on a
closed circuit course for a duration of between six (6) and twelve (12)
hours, depending on the user’s level of experience, to allow the Owner
to become familiar with the operation of the EAB, to develop sufficient
knowledge and ability and to become so familiar with it that the user will
be provided with a level of safety that is to be expected. EABs were not
designed, developed, distributed or sold for professional use or to be
used commercially, nor to be used for stunts, ramp acrobatics, jumps,
aggressive riding or riding in excessively rigorous conditions such as:
rigorous Canadian winter conditions (with the bike in contact with ice,
water, salt, sand and calcium) and if traveling to tropical destinations,
contact with sea salt or riding with heavy loads, or for any other similar
activities.
6
Owner’s Manual
4
INFORMATION REGARDING RISKS AND DANGERS
AND WAYS TO GUARD AGAINST THEM
In order to minimize all risks and dangers from electrocution and to guard
against any fire, burn, damage, prejudice, injury or injury that could cause
death and that could result directly or indirectly from the battery of the EAB,
the general precautions regarding electrical devices are applicable.
The slightest electrical discharge can cause serious injuries and you
must read all the instructions with care. Without limiting the generality of
the preceding, and in addition to the instructions in the Owner’s Manual,
EBGO recommends that you never touch hot surfaces, use only the battery
and the original charger recommended by EBGO, always use the specific
charging equipment to charge the battery, never expose the battery or the
charger to heat, never dismantle or modify the battery or the charger, do
not expose the battery or the charger to liquids, do not use a damaged
battery or charger, stop charging the battery if the charge is incomplete
at the end of the theoretical charging time, stop use of the battery and
charger if they emit an unusual odour, become hotter than usual or if
something seems abnormal, never leave the battery and charger where
they can be reached by children, and here we urge that extreme vigilance
is necessary in this regard, never touch the battery or charger with wet
hands, never turn on the battery or charger if they have damaged cables
or tie downs or if the battery or charger have any kind of malfunction or
have been damaged in any way, always take the battery and charger back
to the EBGO for maintenance, examination, repair or setting, always make
sure to correctly connect the charger to the battery and the charger only
to alternating current of 110V A.C., do not use a battery or charger if they
are dusty, do not use the charger with other than the specified current, do
personally check the battery and charger for any damage, do not leave the
battery and charger near an electrical heating appliance, a gas or micro-
wave appliance, do not touch the charger or the battery for too long during
battery charging, do not position the charger or the battery in an unstable
Consequently, non-compliance with these instructions and recommen-
dations renders EBGO warranties null and void and exonerates EBGO
from any liability toward the Owner.
NOTICE TO THE OWNER
7
4
The EBGO name and the corresponding logo are trademarks of EBGO
Copyright © 2020 EBGO All Rights Reserved.
manner and do not cover the battery or the charger or hang anything from
them and never use the battery and charger for any use other than the one
for which they have been designed.
In order to minimize all risks and dangers and to guard against any da-
mage, prejudice, injury and injury that could cause death, EBGO recom-
mends to the Owner to ride carefully on bicycle paths and not on public
roads.
Even if the local competent authorities allow riding on public roads, the
Owner will do so at his or her risk and peril. In addition to the general rules
that apply to riding on bicycle paths or public roads, the Highway Safety
Code, L.R.Q. chap. C-24.2 contains special provisions for users of EAB
and these must be followed to protect against all risks and dangers that are
inherent to the use of an EAB.
The EAB must be checked periodically by a EAB technician as part of
regular maintenance and to spot stress and/or potential failures including
but without limiting the generality of the preceding, cracks, deformations,
corrosion, paint chipping dents and for any other indications of potential
problems, improper use or abuse. These periodic inspections are proven
essential safety measures that can prevent accidents and injuries to the
Owner.
Negligence or non-compliance with these regulations can cause serious in-
juries to the Owner and may, in certain cases, cause death. Consequently,
non-compliance with these instructions and recommendations renders the
warranties given by EBGO null and void and exonerates EBGO from all
liability toward the Owner.
8
Owner’s Manual
6
5
GENERAL DISCLAIMER OF RESPONSIBILITY
EBGO shall not be responsible for damages of any kind, whether material,
immaterial or corporal, sustained by the Owner including loss of time, loss of
income, trouble and inconvenience that might result from:
• Improper operation of the EAB;
• Non-compliance with the instructions and recommendations contained in
the Notice to the Owner and in the Owner’s Manual;
• Any handling-related incident whether involving error or not;
• Any abnormal use or use which does not conform to the EAB’s
designed purpose.
• Any cause of exterior origin.
EBGO advises the Owner that using the EAB entails inherent risks and
dangers that the Owner agrees to assume completely whatever their nature.
The Owner accepts to hold EBGO harmless from any liability and to solely
assume liability for any damage of whatever nature that he might sustain or
that the Owner might cause to a third party.
The Owner renounces any claim and any procedure, of whatever nature,
against EBGO, in the event of losses, damages or injuries of any kind that he
or she might sustain while using the EAB and this applies before, during and
after said use.
APPLICABLE LAWS AND COMPETENT TRIBUNALS
All disputes or disagreements that might arise following the purchase of
the EAB shall be subject to the laws that apply in the Province of Québec.
Parties shall elect domicile in the Montréal Judicial District, Province of
Québec, for the hearing of any claim pertaining to interpretation, applica-
tion, conclusion, terms, validity and effects of the warranty.
French is the working language at EBGO. An English version of this text
is available but should a dispute arise about interpretation the French text
shall prevail as the reference.
9
6
1
APPLICATION
By the present, the EBGO Company or a EBGO affiliate (hereafter referred
to as ‘EBGO’) gives notice to the owner or the user (hereafter referred to as
‘Owner’) of an Electrically Assisted Bicycle (hereafter referred to as ‘EAB’) of
the provisions of the limited warranty that EBGO offers the Owner following
the purchase of the EAB from EBGO.
2
WARRANTY AGAINST HIDDEN DEFECTS
EBGO warrants to the owner that every EAB, when new, is exempt from
hidden defects. Should the Owner discover what he believes is a hidden
defect, he must notify EBGO in writing within three (3) days from the
moment when the Owner first becomes aware of said defect in order to
give EBGO the opportunity to correct said defect if possible, at the sole
discretion of EBGO and provided EBGO can establish said hidden defect is
present before the expiration of the warranty.
3
WARRANTY AGAINST APPARENT ANOMALY
The Owner must verify the apparent condition, the quantity and the
contents of the EAB following the purchase and, on the same day, must
immediately proceed with a complete inspection of the EAB with help from
the Owner’s Manual. If there is damage, if a part is missing or is damaged,
if the EAB is broken, or if there are other problems of the same kind (he-
reafter known as: ‘Apparent anomaly’), the Owner must contact and notify
EBGO immediately and within three (3) days from the date of purchase by
registered letter, a receipt for which must be kept for reference. Should
the Owner not advise of the Apparent anomaly within the prescribed time
period, EBGO shall not be responsible for any prejudice suffered by the
Owner due to the Apparent anomaly and the EAB shall be deemed free of
any Apparent anomaly when purchased and the Owner deemed satisfied
with the purchase.
10
Owner’s Manual
4
5
PROPULSION SYSTEM WARRANTY
6
FRAME
EBGO warrants to the Owner that the frame of the EAB, when new, is free
from defects in materials and workmanship. This warranty shall expire
twelve (12) months following the purchase date of the EAB. The bi-
cycle’s frame excludes the battery, all the electric components, the paint
and finish, the front fork, the wheels, the tires, the drive train, the brakes,
the saddle post, the handlebar and stem and any suspension component
or part.
EBGO warrants to the Owner that the propulsion system included with the
EAB, when new, is in good working condition. This warranty shall expire
twelve (12) months following the purchase date of the EAB. The pro-
pulsion system is defined as including the control display, the accelerator
components, the motor, the wiring cluster parts and the electric cables.
USEFUL LIFE WARRANTY
As for any other consumer good, the EAB has a useful life cycle. The length
of the useful life cycle can vary depending on the criteria chosen for work-
manship and materials of the EAB as well as the kind of use and frequency
to which the EAB has been subjected. However, EBGO advises the Owner
that the maintenance and upkeep performed on the EAB during its useful
life cycle are very important as a means of prolonging the useful life cycle
of the EAB. Consequently, EBGO advises the Owner that the EAB must
be checked periodically by a technician as general maintenance of the
EAB and as a means of detecting stress and/or potential failures including,
but without limiting the generality of the preceding, cracks, deformations,
corrosion, paint chipping, dents and any other indications of potential
problems, improper use or abuse. These regular verifications are important
safety checks and they are essential in helping to prevent accidents, bodily
injury and premature reduction of the useful product life cycle of the EAB.
EBGO LIMITED WARRANTY
11
47
Without limiting the generality of the preceding, the EBGO Limited Warranty
excludes components of the EAB that are damaged by an error or negligence
in the maintenance of the EAB and its components or resulting from a use
that does not conform to the Notice to the Owner and to the EBGO Owner’s
Manual by the Owner. With the exception of the parts specifically mentioned
in the present Limited Warranty, the purchase of the EAB is made at the risk
and peril of the Owner.
DURING THE WARRANTY PERIOD, SHOULD THERE BE A PROBLEM
WITH YOUR EAB, YOU SHOULD CONTACT US AND WE WILL SUPPLY
PARTS.
EBGO warrants to the owner that the battery included with the EAB, when
new, is in good working order. This warranty shall expire twelve (12) months
following the purchase date of the EAB for a Lithium battery.
THE BATTERY MUST BE CHARGED AT LEAST EVERY TWO MONTHS
SHOULD THESE INSTRUCTIONS NOT BE FOLLOWED, THERE
IS A RISK OF BATTERY MALFUNCTION AND THIS WILL NOT BE
COVERED BY THE LIMITED WARRANTY.
EBGO
www.ebgo.ca
VALIDITY OF THE LIMITED WARRANTY
12
Owner’s Manual
• The use of an approved bicycle safety helmet is mandatory at all
times while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle or
tricycle is 14 years.
• It is mandatory for persons aged 14 to 18 years to have a permit for
mopeds and motorized scooters.
• A permit is not required for adults aged 18 and over.
• An electric bicycle or tricycle must be equipped with pedals and its
power must not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle
in its powered mode is 32 km/h.
• Riding an electric bicycle or tricycle is allowed in most area where bicycles
are authorized.
* For use outside of the Province of Québec, the user must personally
check the details of the legislation applicable to the country, state, territory
or province concerned, whether for norms, declarations, interdictions and
other requirements of such legislation.
TRANSPORT CANADA REGULATIONS
FOR THE PROVINCE OF QUEBEC*
AND THE MARITIME PROVINCES
13
ONTARIO REGULATIONS*
• The use of an approved bicycle safety helmet is mandatory at all times
while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle is
16 years.
• An electric bicycle must be equipped with pedals and its power must
not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle in
its powered mode is 32 km/h.
• Riding an electric bicycle is allowed in most area where bicycles are
authorized.
* For use outside of the Province of Ontario, the user must personally
check the details of the legislation applicable to the country, state, territory
or province concerned, whether for norms, declarations, interdictions and
other requirements of such legislation.
REGULATIONS
14
Owner’s Manual
BRITISH COLUMBIA REGULATIONS*,
MAC Motion Assisted Cycles
• The use of an approved bicycle safety helmet is mandatory at all times
while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle
is 16 years.
• An electric bicycle must be equipped with pedals and its power must
not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle in
its powered mode is 32 km/h.
• Riding an electric bicycle is allowed in most area where bicycles are
authorized.
* For use outside of the Province of British Columbia, the user must perso-
nally check the details of the legislation applicable to the country, state, ter-
ritory or province concerned, whether for norms, declarations, interdictions
and other requirements of such legislation.
15
USING AN ELECTRIC BICYCLE
BATTERIES
As indicated in the Notice to the Owner, it is essential that you become
familiar with the use of your EBGO bicycle before riding it in traffic. You
must get used to riding your electric vehicle in a controlled area that is
away from traffic and various other obstacles that might be encountered
during a bike ride.
It is strongly recommended that you get a good quality locking system for
your EBGO and that you ask a specialist about the best means of protec-
ting against theft.
An annual inspection of your EBGO together with maintenance and lubrica-
tion are suggested to optimize the vehicle’s performance.
Regularly check the pressure of your tires so that they have the correct
pressure as suggested by the manufacturer (the recommended pressure is
shown on the side of the tire).
Each pound of pressure below the recommended amount will reduce
your battery’s range by 1 km.
To properly use, maintain and store your battery, it is important that you
read the instructions contained in the ‘Batteries’ section of this manual.
When the time comes when your battery must be replaced, please be envi-
ronmentally-conscious and bring it to a recycling facility.
TIRES
16
Owner’s Manual
IMPORTANT : For safety recommendations in the handling
and use of the battery and charger, please refer to the
Notice to the Owner. (Page 6)
All EBGO electric bicycles use the most up-to-date battery
technology that can be found on the market and they all
use 48V Lithium battery.
BATTERY TYPES PER MODEL:
Central battery F10 : 48V/10 Ah
BATTERY CHARGING PROCEDURE :
1. Connect the charger to the battery.
2. Plug the charger to an 110V AC outlet (alternating current).
A red light on the charger will glow to indicate it is in charging mode;
when the battery is completely charged, a green light on the charger
will glow.
3. Always disconnect the charger from the 110V AC outlet first then
disconnect the charger from the battery. (Make sure you connect and
disconnect the cables in the correct sequence as explained above).
A full charge may require up to 2 hours without interruption.
PRACTICAL SUGGESTIONS
17
LITHIUM BATTERIES 48V
CAN THE BATTERY BE CHARGED
AT ANY TIME OR IS IT BETTER TO WAIT
UNTIL IT IS COMPLETELY DISCHARGED?
You may charge your battery at any time, as this type of battery does
not have any ‘memory effect’ and the charger is of the ‘smart type’; it will
stop charging by itself once the battery is fully charged. Nevertheless, it is
essential to never leave the battery connected to the charger for more than
24 hours.
WHEN SHOULD THE BATTERY BE CHARGED?
It is recommended to charge the battery as needed. For instance, if you only
use your electric vehicle during brief periods of time and for short rides, the
battery may be recharged following several such rides. If, on the other hand,
you are planning a long ride of 40 km or more, it is recommended to fully
charge your battery before leaving. Generally speaking, if the battery charge
indicator on the handlebar or on the battery indicates there is less than a
50% charge remaining, charging of the battery is recommended.
WHAT SHOULD BE DONE IN WINTER TO
MAINTAIN THE BATTERY IN GOOD CONDITION?
During the long periods when you will not be using your EBGO, store the
battery inside your house after charging it completely for about 2 hours; afte-
rward, you must charge your battery during one hour every (2) two months.
Always use the Lithium charger supplied by EBGO with a EBGO Lithium
battery, otherwise your charger and your battery might be damaged.
18
Owner’s Manual
IMPORTANT
HOW TO STORE YOUR BATTERY?
It is essential that you look after battery maintenance at regular intervals.
This is particularly important during the winter, when you are not using your
bicycle for long periods.
THAT’S ALL THERE IS TO IT.
CHARGING YOUR BATTERY FOR 1 HOUR EVERY 60 DAYS
WHENEVER YOU’RE NOT USING IT IS THE MOST IMPORTANT
THING TO REMEMBER!
NEVER LEAVE THE BATTERY CONNECTED TO THE CHARGER AND
TO ELECTRICAL POWER OUTLET FOR MORE THAN 24 HOURS. THIS
COULD DAMAGE THE CHARGER AND THE BATTERY.
NEVER CONNECT YOUR BATTERY AND YOUR CHARGER TO AN
ELECTRICAL OUTLET FOR AN OVERLY LONG PERIOD OF TIME
(DURING THE WHOLE WINTER FOR INSTANCE). THIS WILL DAMAGE
YOUR BATTERY AND YOUR CHARGER. THIS MUST ABSOLUTELY
BE AVOIDED.
MINIMUM BATTERY MAINTENANCE SCHEDULE
Do not expose it to extremes of heat (more than 40ºC) or cold (-10ºC) or to
damp conditions (rain, water, garage, shed, hangar or unheated basement).
Even though your battery is of the so-called ‘no-memory’ type, it is advisable to
recondition it at regular intervals by running it down and recharging it comple-
tely (2 hours).
YOU MUST AVOID USING AN EAB DURING THE WINTER (FOR YOUR
SAFETY AND FOR PROPER FUNCTIONING OF YOUR EAB). AVOID SALT,
SAND, CALCIUM, WATER AND ICE AND YOUR EBGO WILL PERFORM
MUCH BETTER. USING YOUR BICYCLE IN SUCH CONDITIONS WOULD
VOID YOUR WARRANTY.
19
EBGO recommends that the owner operate and circulate the EAB for a
period of six (6) to twelve (12) hours, depending on the level of experience
of the user. This will allow the owner to become familiar with the operation
of the EAB and to develop a degree of knowledge and skill and habits
sufficient required in order to provide its user a level of security that can be
expected.
Regularly check the tire pressure to ride with tires inflated to the pressure
suggested by the manufacturer (see recommendations on the sidewall of
the tire). For every pound of air lesser than the recommended standard,
you reduce your range by 1 km.
1. SAMSUNG 48V / 10.5 Ah Lithium Battery (504Wh) without memory which
can be charged at any time. With a full charge, you should do around 80km
range, on asphalt pavement, 20km/h, no headwind with a load of 80Kg.
2. For maximum use, please charge your battery when it is at 75% usage.
3. Allow your battery to charge until it’s full. We recommend charging the
battery overnight and the Smart Charger will stop the charge when it is
completed.
4. During the winter, charge your battery every 2 months to maintain the
quality and endurance of the battery.
WEARING A HELMET IS MANDATORY IN CANADA WITH ANY EAB.
TIRES
BATTERIES
20
Owner’s Manual
Affordable, Accessible and Amusing!
A quality bicycle for daily use. Choices of analog LCD panel and a battery, thus adding
distance to thrill of the ride!
CC48 +
* Peut différer de la photo
110
6
7
15
14
12
4
5
8
14
13
2
12
3
9
16
11
TIPS
Table of contents
