Eccotemp L10nr Installation guide

HUNTING
CAMPING
WASH DOWN
PET BATHING
EQUESTRIAN
GREEN HOUSES
RECREATION
TINY HOMES
POOL SIDE
EMERGENCY PREP
FOOD TRUCKS
OFF-GRID
INSTALLATION, USE AND CARE INSTRUCTIONS
PORTABLE TANKLESS
WATER HEATER
RECREATIONAL USES
L10 / L10nr

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
2Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
SAFETY
PLEASE RETAIN THIS INSTRUCTION MANUAL
FOR FUTURE REFERENCE
Vapors from flammable liquids will explode and
catch fire causing death or severe burns.
Water heater has a main burner flame.
The main burner flame:
1. Can come on at any time and
2. Will ignite flammable vapors.
Vapors:
1. Cannot be seen
2. Are heavier than air
3. Go a long way on the floor
4. Can be carried from other rooms to
the main burner flame by air currents.
Installation:
Do not install water heater where flammable
products will be stored or used unless the main
burner flame is at least 18” above the floor. This
will reduce, but not eliminate, the risk of vapors
being ignited by the main burner flame.
Read and follow water heater warnings and
instructions. If owners manual is missing,
contact the retailer or manufacturer.
WARNING
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car or home.
CAUTION
Do not use or store flammable products
such as gasoline, solvents or adhesives in
the same room or near the water heater.
Keep flammable products :
1. Far away from heater
2. In approved containers
3. Tightly closed
4. Out of children‘s reach
WARNING
Water temperature over 125°F can cause severe burns
instantly or death scalds. Children, disabled, and elderly
are at highest risk of being scalded.
See instruction manual before setting temperature at
water heater. Feel water before using. Temperature
limiting valves are available.
HOT/CHAUD
BURN/BRÛLER
ATTENTION
WARNING
Improper installation, use, adjustment,
alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual. For assistence
or additional information, consult a
qualified installer, service agency, or gas
supplier.
Fire or Explosion Hazard
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
FOR YOUR SAFETY

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
3
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READ THE SAFETY INFORMATION
Your safety and the safety of others are very important. There are many important safety messages in this manual
and on your water heater. Always read and obey all safety messages. This is the safety alert symbol. Recognize this
symbol as an indication of Important Safety Information! This symbol alerts you to potential hazards that can kill
or hurt you and others.
All safety messages will follow the safety alert symbol and the words: “DANGER”, “WARNING”, “CAUTION” or
“NOTICE”. These words mean:
WARNING - A potentially hazardous situation that could result in death or serious injury and/or damage to property.
DANGER - An imminently hazardous situation that will result in death or serious injury.
CAUTION - A potentially hazardous situation that may result in minor or moderate injury.
NOTICE - Attention is called to observe a specified procedure or maintain a specific condition.
FOR YOUR RECORDS
Write your serial number here: #_______________________________
You can find them on a label on the appliance and/or packaging. Staple sales
slip or Proof of Purchase here. Proof of the original purchase date is needed to
obtain service under the warranty.
CONGRATULATIONS!
You’ve just purchased a new Eccotemp L10/L10nr portable tankless
water heater. This will open a world of enjoyment to going tankless!
We highly suggest you take the time to read through all the safety and
installation procedures in this manual before attempting to install your
new tankless water heater.
Should you have any questions, please feel free to visit our helpdesk
located at support.eccotemp.com.
SAFETY
Safety Information
Safety Precautions
Operating Instructions
Installation Instructions
Benefits and Recommendations
Getting Started
Water and Gas Connections
Proper Installation
Use and Operation
Adjustment
Functions and Features
Maintenance
Rain Cap Inspection
Storage
Cleaning Water Screen
Flushing Water Heater
Warranty
Warranty
7
10
11
12
13
13
13
19
2
8
Combustion and Ventilation Air 6
8
9
Leak Testing 6
14
Troubleshooting
Troubleshooting
Construction and Parts
Electrical Wiring
Replacement Parts
15
17
18
18
Use & Care Manual
With Installation Instructions for the Installer
APPLICATION
Recreational
INSTALLATION
Outdoor
BTU’S
75,000
FLOW RATE
3.0 GPM
L10/L10nr PORTABLE TANKLESS WATER HEATER
PLEASE RETAIN THE INSTRUCTION MANUAL FOR FUTURE REFERENCE
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your water heater properly. A little preventive
care on your part can save you time and money over the life of your water heater. You will find many answers to
common problems in the Troubleshooting Guide. If you review the chart of Troubleshooting Tips first, you may not
need to call for service.
IMPORTANT SAFETY INFORMATION:
READ ALL INSTRUCTIONS BEFORE USING
Be sure to read and understand the entire Use and Care Manual before attempting to install
or operate this water heater. It may save you time and money. Pay particular attention to the
Safety Instructions. Failure to follow these warnings could result in serious bodily injury or
death. Should you have problems understanding the instructions in this manual, or have any
questions, STOP, and get help from a qualified service technician, or the local gas utility.

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
4Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
SAFETY
IMPORTANT SAFETY INFORMATION:
READ ALL INSTRUCTIONS BEFORE USING
Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water
heater. It may save you time and money. Pay particular attention to the Safety Instructions. Failure to follow these
warnings could result in serious bodily injury or death. Should you have problems understanding the instructions in this
manual, or have any questions, STOP,and get help from a qualified service technician, or the local gas utility.
DANGER!
PROPERLY INSTALL WATER HEATER
Failure to properly install the tankless water heater outdoors as outlined in the installation
could result in injury. Failure to follow instructions in this manual can result in unsafe operation
of the water heater. To avoid the risk of fire, explosion, or asphyxiation from carbon monoxide,
never operate this water heater unless it is installed properly and has an adequate air supply
for proper operation. Be sure to inspect the attached rain cap for proper installation at initial
start-up; and at least annually thereafter. Refer to the Care and Cleaning section of this manual
for more information regarding rain cap inspection.
If you smell gas:
• Do not attempt to light appliance and make sure appliance is in the OFF position.
• Extinguish any nearby flame(s).
• Shut offcylinder fuel supply valve if so equipped, or if equipment with a disposable fuel cylinder, disconnect
the cylinder.
• Leave the area immediately.
• Allow gas to dissipate for 5 minutes.
• If gas smell has dissipated from the area, the appliance, and fuel supply, follow gas connection procedures.
• If you smell gas again, follow steps 1-5 and have appliances serviced. Failure to follow these instructions
could result in fire or explosion, which could cause property damage, personal injury or death.
WARNING: FIRE OR EXPLOSION HAZARD
WARNING!
Gasoline, as well as other flammable materials and liquids (adhesives, solvents, paint thinners etc.),
and the vapors they produce are extremely dangerous. DO NOT handle, use or store gasoline or
other flammable or combustible materials anywhere near or in the vicinity of a water heater or
any other appliance. Be sure to read and follow the labels on the water heater, as well as the
warnings printed in this manual. Failure to do so can result in property damage, bodily injury or
death.
To ensure that this product is safe to use, Eccotemp has had this model tested and certified by
CSA Group and it is marked CSA/ANSI Z21.96:19·CSA 11.6:19 Portable Water Heaters for Outdoor
Use.
NOTICE!

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
5
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NOTICE!
SAFETY
ADDITIONAL WARNINGS!
Liquid propane has an odorant added to aid in detecting a gas leak. Some people may not physically be able to smell or
recognize this odorant. If you are unsure or unfamiliar with the smell of liquid propane, ask the gas supplier.
Other conditions, such as “odorant fade”, which causes the odorant to diminish in intensity, can
also hide or camouflage a gas leak. Always check with commercial leak detector or soapy water.
• Gas detectors are recommended in liquid propane applications and their installation should be in accordance
with the detector manufacturer’s recommendations and/or local laws, rules and regulations.
• Water heaters utilizing liquid propane gas are different from natural gas models. A natural gas water heater will
not function safely on liquid propane gas and vice versa.
• No attempt should ever be made to convert the tankless water heater from liquid propane to natural gas. To
avoid possible equipment damage, personal injury or fire, do not connect the water heater to a fuel type not
in accordance with the portable tankless water heater data plate: propane for propane portable tankless water
heaters and natural gas for natural gas portable tankless water heaters. These portable tankless water heaters are
not certified for any other fuel type.
• Liquid propane gas must be used with great caution. It is heavier than air and will collect first in lower areas
making it hard to detect at nose level.
• Before attempting to light the water heater, make sure to look and smell for gas leaks. Use a soapy solution to
check all gas fittings and connections. Bubbling at a connection indicates a leak that must be corrected. When
smelling to detect a gas leak, be sure to sniffnear the floor also.
• It is recommended that more than one method, such as soapy solution, gas detectors, etc., be used to detect
leaks in gas applications.
1. Do not leave unattended.
2. The exhaust gas and top of the portable tankless water heater is HOT! Do not place hands or any foreign
object near the top of the heater.
3. Do not use in high wind conditions.
4. If the smell of gas is detected, turn offthe gas valve at the tank immediately! Do not use flame for leak
detection.
5. Use only liquid propane.
6. Use only outdoors.
7. Do not over tighten the gas regulator connection to the portable tankless water heater with a wrench. This
may cause a crack in the gas regulator.
LIQUIFIED PETROLEUM MODELS
DANGER!
IF A GAS LEAK IS PRESENT OR SUSPECTED:
• DO NOT attempt to find the cause for yourself.
• DO NOT attempt to try to light the water heater.
• DO NOT touch any electrical switch.

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
6Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
Leak Testing
SAFETY
WARNING: Never use an open flame to test for gas leaks, as property damage, personal injury, or
death could result.
• The tankless water heater and its gas connections must be leak tested at normal operating pressures before
it is placed in operation.
• Turn on the gas to the tankless water heater from the recommended gas cylinder.
• Use a commercial leak detector or soapy water solution to test for leaks at all connections and fittings.
• Bubbles indicate a gas leak that must be corrected.
The factory connections should be leak tested after the tankless water heater is placed in operation. Not doing so
could cause water damage which may or may not be reparable. Please check the warranty information found on
our website at www.eccotemp.com for more information on freezing issues.
Pressure Relief Valve
A new pressure relief valve, complying with the standard for pressure relief valves and automatic gas shut-offDevices
for Hot Water Supply Systems, ANSI Z21.22, must be installed at the hot water outlet connection of the tankless water
heater at the time of installation. Local codes shall govern the installation of pressure relief valves.
The diagram to the right illustrates a pressure only relief valve. If local codes require a combination
and pressure relief valve be installed, an extension piece may be required.
For safe operation of the water heater, be sure that:
• The pressure rating of the pressure relief valve must not
exceed 150 psi, the maximum working pressure of the
tankless water heater as marked on the rating plate.
• The BTUH rating of the pressure relief valve must equal
or exceed the BTUH input of the tankless water heater as
marked on its rating plate.
• No valve of any type should be installed between the
pressure relief valve and the water heater.
• The discharge line must be NO SMALLER than the outlet
of the valve and must pitch downward to allow complete
drainage (by gravity) of the pressure relief valve and
discharge line.
• The end of the discharge line should not be threaded or
concealed. No valve of any type, restriction or reducer
coupling should be installed in discharge line.
This water heater is for OUTDOOR installation ONLY. It must NOT be
installed indoors or in a confined space.
An air supply containing halogenated hydrocarbons may be safe to
breathe, but when it passes through a gas flame corrosive elements are
released that will shorten the life of any gas burning appliance.
Propellants from common spray cans or gas leaks from A/C and
refrigeration equipment are highly corrosive after passing through a
flame and therefore should never be used around the water heater.
The tankless water heater warranty is voided when failure of the heater is
due to operation in a corrosive atmosphere.
Combustion and Ventilation Air
Warning!
Gasoline, as well as other flammable materials
and liquids (adhesives, solvents, paint thinners
etc.), and the vapors they produce are extremely
dangerous. DO NOT handle, use or store gasoline
or other flammable or combustible materials
anywhere near or in the vicinity of a water heater or
any other appliance. Be sure to read and follow the
labels on the water heater, as well as the warnings
printed in this manual. Failure to do so can result in
property damage, bodily injury or death.
Shower Hos e
Drai n
Pipe Pressure Relief Valv e
Drain
Pipe Pressure
Relief Valve
Water
Outlet
Gas
Supply
Drain
Pipe
T-Shap e
Connector
Pressure Relief Valv
e
Drain Pipe
Shower Hos
e
Drain
Pipe
Pressure
Relief Valve
Water Outlet
T Shape
Connector

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
7
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Rain Cap
(Not included L10nr)
Ignition
Window
Water
Adjustment
Gas
Adjustment
The Eccotemp L10/L10nr is a portable liquid propane fired
tankless water heater capable of delivering 1.5 to 3 gallons of
hot water per minute to almost anywhere. The portable tankless
water heater has standard 1/2” NPT pipe fittings and an adapter
for using a standard garden hose for inlet water supply. People
around the world use similar portable tankless water heaters to
heat water for recreational use, safely and reliably.
If you purchased model L10nr, your product does not include a
stainless steel rain cap. The rain cap is sold separately.
Included with your L10/L10nr Portable Tankless Water Heater is
a CSA approved regulator with hose. If you purchased the L10/
L10nr Bundle then you received in addition to the above items
the EccoFlo 12v water pump and strainer.
The automatic ignition is powered by 2 “D” Cell Batteries (not
included). When water starts flowing through the tankless water
heater the burner ignites and starts producing instant hot water!
No pilot light! Ideal water pressure for operation is 20-80 psi.
The L10/L10nr has a built-in tilt switch that will automatically shut
offthe tankless water heater any time it is tilted more than 45°
in any direction.
BENEFITS AND RECOMMENDED USES
Outdoor Recreational Uses
Required gas supply should be from a standard 20 pound, 4.7 gallon, liquid propane (LP) cylinder (not included). A
standard North American 20 gallon propane tank is 18 inches tall and 12 inches in diameter. LP-gas cylinders must either
be designed, fabricated, tested and marked (or stamped) in accordance with the regulations of the U.S. Department
of Transportation (DOT) or for use in Canada, cylinders must be constructed and marked in accordance with the
specifications for Cylinders, Spheres, and Tubes for the Transportation of Dangerous Goods, CSA B339.
• Do not store a spare LP gas cylinder under or near this appliance.
• Never fill the cylinder beyond 80 percent full.
If the information above is not followed exactly, a fire causing death
or serious injury may occur.
INSTALLATION
HUNTING
CAMPING
WASH DOWN
PET BATHING
EQUESTRIAN
GREEN HOUSES
RECREATION
TINY HOMES
POOL SIDE
EMERGENCY PREP
FOOD TRUCKS
OFF-GRID
The L10/L10nr Portable Tankless Water Heater

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
8Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
• This model is an outdoor model and must be mounted on a vertical wall. It must not be installed indoors or in a confined space.
Make sure people (particularly children, disabled, and elderly) will not touch the hot water outlet or the exhaust vent. The exhaust
vent and air inlet must be clear and not have anything obstructing the flow of combustion and ventilation air.
• The tankless water heater must be installed in a fire retardant area, and must be away from all flammable materials. Clearance
should be 4 ft to the left and right side of flammable materials and 6.75 ft to the front.
• The tankless water heater should be installed in open area where strong wind currents are not prevalent. Take measures to avoid
direct wind, rain and snow.
• Make sure the tankless water heater is not temporarily installed in a location where damage can occur, for example, by moving
vehicles or area flooding, etc.
Location
THIS WATER HEATER IS FOR OUTDOOR USE ONLY!
Water and Gas Connections
NOTICE: Sealant tape included in your hardware pack should be used on your water inlet and outlet pipes before
connecting your water source or output device.
1. Check box for damage. Damages caused in shipment must be reported immediately.
2. Make sure you have all the parts:
Please note: included parts and accessories may vary depending on country and regulations.
INSTALLATION
qty. 1 -
Water Heater
qty. 1 - 1/2” NPT to
Garden Hose Adapter
qty. 1 -
Gas Hose
and Regulator
qty. 1 - Hardware
Pack
Manual
qty. 1 - Rain Cap
(not included L10nr)
Pressure Relief Valve
(Only in Canadian
Shipments)
All accessories
come with
a 30 day
manufacturer’s
warranty.
¾” x ½” Adapter x 2 ½” x ½” Hex Nipple ¾” Pressure Relief Valve
(Provided in Canadian
Shipments Only)
2 “D Cell" Batteries
(Not included)
¾” Threaded
Tee Fitting
Parts Sold Separately
ON
OFF
GAS
INLET
WATER
OUTLET
WATER
INLET
DRAIN PLUG
BATTERY
PACK
Get Started

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
9
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INSTALLATION
1. Attach the rain cap securely to the top of your portable tankless water heater by sliding the circular fitting over
the circular exhaust pipe located on the top of the water heater. It should fit securely with no additional fasteners
needed. (Not included with the L10nr)
2. If using a standard garden hose, attach the 1/2” NPT to garden hose adapter to the fitting marked “Water Input”. Use
sealant tape or other approved sealing method on the threads for a secure, watertight fit. Check to make sure the
screen inside the water inlet is in place and clean. Then attach your water input/garden hose.
3. Install gas supply line and regulator to the portable tankless water heater by using 2 wrenches, one on the
compression fitting already attached to the tankless water heater and the other on the gas line. DO NOT OVER
TIGHTEN. OVER TIGHTENING MAY CRACK THE GAS REGULATOR CAUSING A GAS LEAK! Check for any gas leaks
before ignition! Make sure the gas connection is secured and cylinder is in an upright position for proper vapor
withdrawal.
4. Attach a hose to the water output to the fitting marked “Water Outlet”. Do not over tighten. If using with a pressure
relief valve the pressure relief valve should be installed to the tankless water heater first and then a hose.
5. Install two "D Cell" batteries into the battery compartment on the bottom of the heater. Check that the batteries
are facing the correct direction. Additional parts are necessary when installing with pressure relief valve. See pg. 8
for more details.
6. Use the top tab on the portable tankless water heater to suspend from a mounted screw capable of holding 30
pounds. Place at a comfortable height without putting stress on the gas hose. Do not use suspended from the
handle! Do not permanently mount this portable tankless water heater!
7. Attach gas regulator with hose to the LP tank. Use hand pressure only on the plastic connector. LEAVE GAS TANK
VALVE IN THE “OFF” POSITION.
8. Garden hose spray head not included. Great for washing animals, dirty hands and equipment.
WARNING: If using with non-potable water, do not heat water for human consumption.
**Liquid Propane Tank
Not Included
2
4
3
5
7
1
8
Proper Installation

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
10 Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
BEFORE GOING TO THE USE SECTION:
Check around area for flammables, especially gasoline or other vapors which may ignite. The exhaust and top of the portable
tankless water heater will get HOT! Make sure there are no foreign objects around the portable tankless water heater or that
have fallen into the top.
This water heater is for point of use and is meant for temporary water heating. You should not connect to
a permanent inlet water connection or connect to a water distribution system to supply multiple outlets.
If this water heater is only intended for use with non-potable water, do not consume the water internally. This water heater
does not screen contaminants and poses a potential health risk if used to heat water for consumption.
WARNING: This model is intended for recreational & portable use only. This model CANNOT be permanently
mounted or plumbed in any way.
1. Be sure the hose or other water outlet device is in the “OFF” position.
2. Set the water regulator knob on the face of the portable tankless water heater to its highest setting.
3. Set the gas regulator knob on the face of the portable tankless water heater to its minimum setting.
4. Make sure the gas cylinder is in an upright position and turn the gas valve on the cylinder all the way open.
5. IF THE SMELL OF GAS IS DETECTED, TURN OFF THE GAS VALVE FROM THE LP-GAS SUPPLY CYLINDER IMMEDIATELY!!!
6. Turn on incoming water supply. Ensure that you have adequate water pressure between 20-80 PSI.
7. Turn on your hose or other water output device to the “ON” position and adjust to the desired water flow.
8. There will be a series of audible clicks and the burner will ignite. Should the burner not ignite after 5 seconds, shut
offand go to the “Trouble Shooting” section.
9. Upon completion, turn the hose offor other water output off.
10. Turn your gas and water supply off.
11. For storage, disconnect the water and gas lines from your portable tankless water heater.
12. Drain the water heater by unscrewing the drain plug from the bottom of the tankless water heater. See page 8
for location.
13. Store water heater when not in use in a safe, warm and dry place.
14. This gas powered water heater can not work under 32 °F (0 °C).
Use and Operation
WARNING!
GAS HOSE ADAPTER
THE L10/L10nr PORTABLE TANKLESS WATER HEATER HAS A 1/2” TO 3/8” ADAPTER ALREADY ATTACHED TO THE GAS INLET ON THE
WATER HEATER.
PLEASE ENSURE THE ADAPTER IS CORRECTLY INSTALLED WITH THREAD SEALANT. A SPOOL OF SEALANT TAPE IS INCLUDED WITH
THE WATER HEATER.
MULTIPLE WRAPS OF SEALANT TAPE MAY BE NECESSARY TO ASSURE COMPLETE SEAL.
ALWAYS CHECK FOR GAS LEAKS BEFORE USING HEATER.
OPERATING
WARNING: If the outside temperature is around or below freezing (32°F, 0° C), ensure that the drain plug is
opened and water drained from the portable tankless water heater after each use to avoid internal damage to the
water heater. You will also need to unhook the outgoing water line to ensure that any water in the heat exchanger
is drained. Failure to properly drain your portable tankless water heater will cause water damage which may or
may not be repairable. Please check the warranty information found on our website at www.eccotemp.com for
more information on freezing issues.
This appliance must be installed in accordance with local codes or, in the absence of local codes, the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1, or the Propane Storage and
Handling Code, CSA B149.2

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
11
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OPERATING
The temperature of the outgoing water is dependent on the temperature of the incoming water balanced with
the amount of heat applied. Use extreme caution when setting the outlet water temperature.
WARNING: THE PORTABLE TANKLESS WATER
HEATER IS CAPABLE OF PRODUCING SCALDING WATER
TEMPERATURES!
1. Turn the water knob to max.
2. Turn gas knob to min.
3. Turn on gas.
4. Turn on water.
5. Turn the hose on. (Or other outlet device)
6. Wait to hear a series of audible clicks.
7. Upon completion, turn offthe hose.
8. Turn offwater supply.
9. Turn offgas supply.
10. Disconnect water and gas lines.
11. Drain plug open. See page 9 for location of pressure drain plug.
12. Store in a safe, warm, dry place.
WARNING: Do not alter or change this water heater’s original temperature sensor.
WARNING: Should overheating occur or the gas supply fail to shut off, turn offthe manual gas
control valve to the appliance.
Water Adjustment
Gas Adjustment
Flame Indicator
Window
Adjustment

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
12 Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
• Water controlled automatic ignition: Water pressure between 20-80 PSI and 1.5 - 3.0 GPM opens the ignition
circuit for easy and convenient operation.
• Auto cut-offprotection: The auto cut-offprotection will shut the gas supply offimmediately in the event of
flameout to reduce the risk of gas leakage.
• Remove drain valve to avoid water pipe and regulator damage caused by freezing water.*
• Anti-dry combustion protection: The portable tankless water heater will shut offthe gas supply in the event
water stops flowing through the portable tankless water heater.
*Read the maintenance section on draining the portable tankless water heater entirely to avoid freeze related
issues.
NOTICE - Temperature increases listed are based on use of the tankless water heater under optimal
conditions. Variable factors such as incorrect or imperfect installation and varying incoming water
temperatures may yield different results.
OPERATING
TEMPERATURE INCREASE PER GPM
MODEL Gas Setting 1.5 GPM 2.0 GPM 2.5 GPM 3.0 GPM
10/L10nr Highest 96º48º32º25º
Lowest 34º17º11º9º
TECHNICAL SPECIFICATIONS - PORTABLE
Gas Type Liquid Propane Gas (LPG)
Model L10/L10nr
Water Pressure 20-80 PSI
Gas Input Rating 24,000-75,000 Btu/hr
Manifold Gas Pressure 11 in w.c. (2.74 kPa)
Ignition Electric Pulse, (2) D Cell Battery Powered
(No electrical connection required)
Protections Auto cut-offwater control, automatic ignition, anti-dry combustion protection, over-
pressure overheating and flameout protection
Dimensions 32.25" x 14" x 7.75"
Weight 22.4 lbs.
Pipe fittings 1/2” NPT, incoming/outgoing water & gas
Certification CSA/ANSI Z21.96 - CSA 11.6 (2019) Portable Water Heaters for outdoor use.
Functions and Features

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
13
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MAINTENANCE
Be sure to turn the unit offand disconnect the water supply before performing any housekeeping tasks to this tankless
water heater. Vacuum around the tankless water heater for dust, dirt and lint on a regular basis. Clean the tankless water
heater and front panel by using a damp soft cloth with a few drops of mild detergent and gently wiping the surfaces of the
unit. Wipe any remaining moisture with a dry soft cloth.
Storage
When not in use, your portable tankless water heater should be stored away in a climate-controlled area.
WARNING: Item should not be left or stored in freezing conditions (at or below 32°F / 0°C). Internal damage
can occur.
Upon completion of use, prepare your water heater for storage:
1. Turn OFF water and gas supply and then disconnect from water heater.
2. Unscrew the drain valve (ribbed cylindrical stem next to the water input valve) to ensure draining of water.
3. Remove the screen at the end of the water inlet pipe and clean. Return screen after cleaning. (see housekeeping
section above for instructions)
4. Store tankless water heater in a climate-controlled area.
When the tankless water heater is not in use and remains connected to the LP-gas supply cylinder, the tankless water
heater and cylinder must be stored outdoors, in a well ventilated space, out of the reach of children, and must not be
operated in a building, garage or any other enclosed area.
Storage of the tankless water heater indoors is permissible only if the cylinder is disconnected and removed from the
water heater.
LP-gas cylinders must be stored outdoors, in a well-ventilated space, out of the reach of children, and must not be stored
in a building, garage or any other enclosed area.
Cleaning the Water Screen
1. Make sure the water heater is OFF.
2. Disconnect the water supply from the water heater.
3. Locate the screen at the end of the water inlet pipe and gently remove
with a screwdriver.
4. Rinse the screen in a sink or with a hose to remove any debris.
5. Return the screen by gently inserting back into the end of the water inlet
pipe.
6. Reconnect the water supply and turn ON the water heater.
7. Clean the water screen on a monthly basis.
Internal Water
Inlet Screen
Rain Cap Inspection

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
14 Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
gy
When properly maintained, your water heater will provide years of dependable trouble-free service. It is recommended
that a periodic inspection of the burner, water screen and top exhaust should be made by service personnel qualified
in gas appliance repair.
It is suggested that a routine preventive maintenance program be established and followed by the user.
Inspect the area around the tankless water heater to ensure a safe operating environment. Keep water heater area
clear and free from combustible materials, gasoline, and other flammable vapors and liquids. Ensure the tankless water
heater has not been damaged. If damage or denting is present, contact a service personnel to verify proper operation.
Check for any abnormal sounds during normal operation of the water heater.
All piping should be checked for gas and/or water leaks. Refer to page 4 of this manual for instructions on leak testing.
The air intake and cold water supply screen should be cleaned monthly. Refer to the “Housekeeping” section for further
information.
DO NOT operate the tankless water heater if you feel something is wrong with the unit.
DO NOT allow children to operate or otherwise handle the unit.
DANGER: Before disconnecting the water supply, make certain no one will be exposed to the danger of the hot water
released by disconnecting. The water may be hot enough to create a scald hazard. The water should be released into a
suitable drain to prevent injury or property damage.
DANGER: Hotter water increases the potential for hot water scalds.
DANGER: Failure to perform the recommended routine preventative maintenance can harm the proper operation
of this water heater, which can cause carbon monoxide dangers, excessive hot water temperatures and other potentially
hazardous conditions.
It is highly recommended that you clean your Eccotemp
portable tankless water heater every 6 months to ensure your
water heater is running as efficiently as possible. Exposure to
unfiltered water can increase your chances of water scale, lime
or rust deposit buildup.
To do this we recommend that you use our Eccotemp
EZ-Flush Descaler System to flush out any unwanted build-up
and sediment. For more information and to purchase please
visit us at www.eccotemp.com or call 1-866-356-1992.
Use code:
EZ2020
EZ2020
for 10% off EZ Flush
MAINTENANCE
Construction and Parts of the L10/L10nr

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
15
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Portable tankless water heater will not start – there are no audible clicks at startup:
1. The first thing to check is to ensure that the incoming water is connected to the “right” connection side of
the portable tankless water heater. If the incoming and outgoing connections are reversed, the portable
tankless water heater will not work. The incoming is on the far right and the outgoing water connection is
in the middle.
2. Check to make sure you have fresh batteries and they are installed in the correct position.
3. Make sure that you have a minimum of 20 PSI of sustained water pressure. Number one reason that the
portable tankless water heater does not ignite is that there is not enough water pressure.
4. Check to ensure that no wires have disconnected inside the portable tankless water heater during shipping.
Make sure the gas is in the OFF position. The front cover is held on 6 screws: 4 on top and 2 on the bottom.
All the wiring is done with push together plastic connectors. They are all visible without further dismantling
of the portable tankless water heater. It should be obvious when a wire has become disconnected.
NOTE: Call technical support at 866.356.1992 if unsure how to remove the front cover.
5. It is possible that some debris or epoxy might have entered the water regulator. Check to see if the filter
screen on the water inlet is clear of debris. You can also reverse the hookup by taking your water source and
hooking it up to the water outlet side and back flushing the system to ensure there is no blockage.
6. If you’ve checked everything and the water heater still continues to not ignite, you can try a water pressure
adjustment. Please email [e-mail] for instructions.
7. There is a simple test that we can help you perform if you are unaware if you have enough water
pressure. Please visit the Eccotemp helpdesk at support.eccotemp.com or contact us via email at
[email protected] for additional troubleshooting steps.
8. Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their first filling.
Cycle the portable tankless water heater on and offby using the hose switch several times (5) to purge the
air from the gas.
9. Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit
support.eccotemp.com or contact us via email at [email protected] for additional troubleshooting
steps.
Troubleshooting
Visit our Helpdesk at support.eccotemp.com or contact us
via email at suppor[email protected] if you run into a problem.
DO NOT RETURN TO STORE
TROUBLESHOOTING

ENGLISH
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Troubleshooting Continued...
The water does not get hot enough:
1. Ensure you are not operating the portable tankless water heater above 2,000 feet. While it has been field tested
up to 2,000 feet, we only recommend using it below 2,000 feet. For every 1,000 feet above the recommended
2,000 feet, you will see a 10% decrease in efficiency and performance.
2. Be sure you have your gas knob turned to max and your water knob turned a little lower towards min. The less
water moving through the water heater will allow for a higher temperature. Please note: Your incoming water
temperature will play a major role in the achievable temperatures your water heater can reach. The colder the
incoming water is, the lower the achievable temperature will be. You’ll need to adjust your hot and cold knobs
to help counteract the colder incoming water. Variable factors such as incorrect or imperfect installations and
varying incoming water temperatures may yield different results.
3. Look into the viewer pane(1 small window on the front cover) to see if there is a blue flame. If the flame is yellow
there could be a cracked gas regulator. DO NOT ATTEMPT to use the portable tankless water heater if a cracked
gas regulator is suspected. Visit support.eccotemp.com or call 1-866-356-1992 for assistance with this matter.
Water is flowing, but there is no hot water coming out:
1. Ensure that you have the incoming water supply and the outgoing water supply hooked up properly. Your water
supply should be attached to your incoming connection (located on the far right) and a hose should be attached
to the outgoing water connection (located as the center connection).
2. Ensure that you have adequate water pressure of at least 20 PSI sustained.
3. Ensure that you have adequate gas in your propane bottle and that the LP regulator is threaded all of the way
onto the portable tankless water heater.
4. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the proper polarity (+/-): flat
negative of battery toward the spring side of battery compartment.
The portable tankless water heater will not stay on:
1. The portable tankless water heater requires a minimum of about .75 GPM and a minimum of about 20 PSI to
activate and approximately 20 sustained PSI to continue to operate. Consider your water source: Are you using a
pump to draw water from a source? Be sure the pump you are using provides adequate sustained water pressure
to activate and keep the water heater running.
2. Check that your batteries are fresh and aligned with the proper polarity (+/-): flat negative of battery toward the
spring side of the battery compartment.
TROUBLESHOOTING

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS MODEL
IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE LATEST
VERSION OF THE MANUAL AND WARRANTY.
17
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Construction and Parts of the L10/L10nr
Front
Weight: 22.8 lbs. | 22 lbs. without raincap
Side
TROUBLESHOOTING
Exhaust
Back Plate
Heat Exchanger
Ignition Pin 2
Flame Sensor Pin
Water-Gas Interlock
Water Adjustment Valve
Micro Switch
Battery Box
Water Inlet Pipe
Water Drain Valve
Over-Temperature Sensor
Ignition Pin 1
Gas Adjustment Valve
Solenoid Valve
Ignition Pack
Gas Compression Fitting
Hot Water Outlet Pipe
14" 7"
6" (L10nr
Not Included)
29.5"

ENGLISH
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
LATEST VERSION OF THE MANUAL AND WARRANTY.
18 Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
For more available parts for your Eccotemp Water Heater and to
purchase, visit www.eccotemp.com/parts or call 1-866-356-1992.
Electrical Wiring
Replacement parts
This connection is for low-voltage batteries or direct current only. Do not connect 120 or 240 volts AC.
NOTICE - If any of the original wire as supplied with the appliance shall
be replaced, it shall be replaced with the original type wire or its temperature
equivalent.
TROUBLESHOOTING
NONOTITICECE -
-
IfIf aanyny ooff ththee ororigigininalal wwiriree asas ssupupplplieiedd wiwithth tthehe aapppplilianancece sshahallll
CAUTION: Label all wires prior to
disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation. Verify proper
operation after servicing.
Ignition pin Sensor pin
Ignition controller
Ground wire
Over temp sensor
Solenoid
Battery box
Temperature sensor
Display
HV1 HV2 S
REPLACEMENT PART SKU
Battery
Box 1001026
1/2” NPT
to Garden
Hose
Adapter
502028
Gas
Regulator
and Hose 502005
REPLACEMENT PART SKU
Hardware
Pack CSAL10HWP
Pressure
Relief
Valve 22454877

Eccotemp Systems, LLC Limited Warranty
I. LIMITED WARRANTY
Subject to the terms below, Eccotemp Systems, LLC (“Eccotemp”) provides this limited warranty (the “Limited Warranty”)
to cover the following Products and Covered Components:
PRODUCT NAME COVERED COMPONENTS
L10 Portable Tankless Water Heater L10 Portable Tankless Water Heater and accessories: CSA certified gas
regulator and hose, mounting hardware, and garden hose quick connect.
This Limited Warranty is being provided to the original purchaser and subsequent owners (the “Owner”), but only while
the Product remains as the site of the original installation.
II. LIMITED WARRANTY PERIOD
The term of this Limited Warranty (the “Warranty Period”) begins on the date of purchase and ends as set forth below:
1 YEAR WARRANTY
The covered components, except for the Heat Exchanger, in the Product are warranted by
Eccotemp for a period of one (1) year from the date of purchase when installed according
to Eccotemp’s Installation and Operating Instructions
The Heat Exchanger in the Product is warranted by Eccotemp for a period of one (1)
year from the date of purchase when installed according to Eccotemp’s Installation and
Operating Instructions.
30 DAY WARRANTY
All accessories that have been provided with the Product at no cost are warranted by
Eccotemp for a period of thirty (30) days from the date of purchase when installed
according to Eccotemp’s Installation and Operating Instructions.
III. WARRANTY COVERAGE
If, during the Warranty Period, a component in the Product fails because of a manufacturing defect, Eccotemp will repair,
replace, or refund the Product to the Owner at Eccotemp’s sole discretion and as determined to be appropriate by the
Eccotemp Support Team. As set forth in Section IV, the Owner may be responsible for all shipping, freight, and handling
charges, as well as all fees and costs associated with the warranty service, including, but not limited to, all labor and
other costs involved in diagnostic calls or in removing, repairing, servicing, or replacing any component. Eccotemp’s
sole responsibility under this Limited Warranty is to repair, replace, or refund the cost of the Product at Eccotemp’s sole
discretion. In the event that an exact replacement component is no longer available, Eccotemp will, at its option, provide
a substitute component that Eccotemp deems suitable for the Product. If the Owner reports a subsequent issue with any
covered component in the Product, the Owner may be responsible for retaining the failed component(s) for 90 days after
a warranty claim is filed and must surrender the component(s) at the request of Eccotemp.
Both Eccotemp and the Owner of the Product are bound by this Limited Warranty.
IV. MAKING A WARRANTY CLAIM
To make a warranty claim through this Limited Warranty, the Owner must contact Eccotemp’s Customer Service team
at [e-mail], schedule a call or live chat on the Eccotemp support page at http://support.eccotemp.com,.
It is within Eccotemp’s sole discretion when a repair, replacement, or refund will be issued. Any return for refund must
be approved by Eccotemp’s Customer Service team prior to shipping the Product back to Eccotemp. Please refer to
Returning Your Product For Repair or Refund Policy provided with the Product.
ENGLISH
19
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WARRANTY

ENGLISH
20 Support: Support.Eccotemp.com Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
WARRANTY
IV. MAKING A WARRANTY CLAIM, CONT’D...
Within the first 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues in the US
and Canada, excluding Alaska, Hawaii and any location outside of the continental US and Canada. After the first 45 days
of purchase, the Owner is responsible for all shipping to Eccotemp, regardless of reason or circumstance. Eccotemp will
cover the warranty related shipping costs when returning the Product to the Owner after repair/inspection.
The method for warranty related shipping will be ground equivalent with the provider within Eccotemp’s sole discretion.
What information you will need for processing of your warranty claim:
• Proof of purchase
• Serial number
• Photos of the installation
• Photos of the damage point (if there is one)
All shipments of any type of product coming to Eccotemp for any reason must have a Return Goods Authorization
(“RGA”) number for any repairs to be made. Please contact Eccotemp to obtain an RGA number prior to shipping
anything to Eccotemp. Failure to do so could result in loss of Product. Eccotemp will not be responsible for replacement
due to loss or damage if these steps are not properly followed.
Any returns to Eccotemp must be sent in the original packaging. If your returned product does not have the original
packaging and/or is missing any of the components that came with the product, there will be a nonnegotiable 15%
restock fee.
V. DISCLAIMER OF WARRANTIES AND RESPONSIBILITY FOR DAMAGES
EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, ECCOTEMP MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO
ANYONE AS TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, CAPACITY, PERFORMANCE,
OR ANY OTHER ASPECT OF THE PRODUCT OR ITS MATERIAL OR WORKMANSHIP. ALL IMPLIED WARRANTIES WHICH
MAY EXIST, NOTWITHSTANDING THIS DISCLAIMER, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER GUARANTEES, WARRANTIES, REPRESENTATIONS,
CONDITIONS, OBLIGATIONS, OR LIABILITIES, EXPRESS OR IMPLIED.
ECCOTEMP SHALL NOT BE LIABLE, EITHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR ANY LOSS, DAMAGE, OR INJURY TO PERSONS, INCLUDING DEATH, PROPERTY, OR
THINGS, OR FOR DAMAGES OF ANY KIND OR NATURE INCLUDING BUSINESS INTERRUPTION, INCONVENIENCE OR
LOSS OF ANTICIPATED PROFITS OR SAVINGS OCCASIONED BY OR ARISING OUT OF THE USE, MISUSE, NONUSE,
REPAIR, REPLACEMENT OR DELAY IN DELIVERY OF THE PRODUCT. ECCOTEMP SHALL NOT BE LIABLE FOR THE COST
OF ANY WORK DONE BY PURCHASER OR OTHERS TO THE PRODUCT.
This Limited Warranty gives specific legal rights. Some jurisdictions do not allow the exclusion or limitation of implied
warranties or incidental or consequential damages. In such jurisdictions, the limitations or exclusions do not apply to
the Owner. The Owner may also have other rights that may vary by jurisdiction.