Ecostrad ALLORA Vertical User manual

Ecostrad Designer Electric Radiators
ALLORA
Vertical
PLEASE READ AND SAVE THESE INSTRUCTIONS

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Symbols
Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.

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Contents
1 | About the Manual - - - - - - - - - - - - - - - - - - - - - 4
2 | Warnings & Precautions - - - - - - - - - - - - - - - - - 4
3 | Installation- - - - - - - - - - - - - - - - - - - - - - - - - - 5
3-1 Components - - - - - - - - - - - - - - - - - - - - - - 5
3-2 Fitting the element - - - - - - - - - - - - - - - - - - 6
3-3 Wall mounting- - - - - - - - - - - - - - - - - - - - - 6
3-4 Connecting the element- - - - - - - - - - - - - - - 9
4 | Cleaning - - - - - - - - - - - - - - - - - - - - - - - - - - - 10
5 | Warranty- - - - - - - - - - - - - - - - - - - - - - - - - - - 10
6 | Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - - 11

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1 | About the Manual
This manual describes the Ecostrad Allora Designer Radiator and details how to
install and use the product. It is important to thoroughly review this manual before
using the product.
For technical advice or help concerning the Ecostrad Allora Designer Radiator,
contact the retail establishment or distributor from which the product was purchased.
For any other queries, contact:
Ecostrad Ltd.
Firecrest House
Lingerfield Business Park
Market Flat Lane
Knaresborough
North Yorkshire
HG5 9JA
https://ecostrad.com/
2 | Warnings & Precautions
Read all safety warnings and all instructions in this manual carefully before using or
installing the radiator. Failure to follow the warnings and instructions may result in
electric shock, fire, serious injury, or all of the above. Save all warnings and
instructions for future reference.
Check that all ancillary components are present and that the product has not
suffered any damage during transit.
NOTE - This radiator is supplied with an electric heating element and is for use
with an electric supply only. The product cannot be used as part of a central heating
system or as a dual source radiator. This radiator has been pre-filled and adjusted
for electric use. No filling is required. Do not remove any of the seals as this might
cause leakages and void the warranty. Improper adjustment of the fluid level in the
radiator can cause malfunction.
The radiator can be used for heating throughout the home provided it is fitted with
and controlled via the supplied heating element. Consult the manual of the supplied
element for full safety, installation and functionality details.
Warning
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience or
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure they do not play with the
appliance.

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Warning
As with conventional radiators, this electric radiator will get hot to
the touch during operation. If the radiator is left on full power for a
prolonged period of time the surface temperature can rise to 70 °C
(+/- 5 °C). Particular attention should be given where children and
vulnerable adults are present.
Warning
When drilling or fixing into walls, floors or ceilings it is essential you check for
pipes and wires before commencing. Please ensure that you wear all
necessary personal protective equipment.
3 | Installation
3-1 | Components
Before beginning installation, check that all fixings in Table 1 are supplied. The
radiator should only be mounted with the manufacturer’s fixings.
Table 1 | Fixings and components
Description Quantity
Upper Brackets -
Upper Left (UL) &
Upper Right (UR)
2
Safety Hooks 2
Lower Brackets -
Lower Left (LL) &
Lower Right (LR)
2
Bracket Guards 4
Wall Plugs 4
Washers 4
Wall Screws (ST6x65) 4
Locking Screws 4
Element* 1
UL UR
LL LR

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*The heating element is packaged separately from the radiator and may arrive in a
separate delivery.
3-2 | Fitting the element
Full instructions for fitting the element can be found within the element manual. The
user must ensure installation is in accordance with the following:
• The element must be fitted in the bottom right side.
• The heating element must not be connected to the electric supply until it is
secured inside the radiator and correctly orientated.
• The radiator is filled with an anti-freezing liquid exactly to the level required by
the element. Ensure that no liquid is lost during installation.
• Do not hang the radiator with the heating element at the top (Figure 1).
3-3 | Wall mounting
Tools required for wall mounting:
Figure 1 | Incorrect vs correct installation orientations
Figure 2 | Tools required

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NOTE - these tools are not provided with the radiator.
1. Check that the wall is strong enough to hold the weight of the pre-filled radiator.
The fixings supplied are suitable for use in solid masonry. For any other wall type
you will need to source appropriate fixings.
If fitting to a plasterboard wall, either fit directly to the wooden struts or otherwise
strengthen the wall; do not fix through plasterboard alone.
If you are fitting the radiator to a stud wall and struggling to line the bracket
positions up with the studs, swapping the Left or Right Brackets so that the back
plates flip to the other side may give you the necessary flexibility. It may also be
useful to choose a custom mounting position - see step 5. Additional brackets, if
required, are available on request.
2. Fit the Safety Hooks onto the Upper Brackets (UR & UL) as below:
a. Line up the holes of the Safety Hook
with the holes of the Upper Left
Bracket.
b. Insert a Locking Screw into the back
hole, but do not tighten fully.
The Safety Hook should be held in
place but should still be able to move
up and down.
c. Hinge the Safety Hook up to create an
opening into which the radiator
collector bar can slot.
d. Repeat the process above for the
Upper Right Bracket.
3. Place the Bracket Guards in the Brackets.
4. Choose a mounting position and affix the brackets accordingly.
a. Use the template provided in the box to mark the bracket positions on the
wall.
Figure 3 | Attaching Safety Hook
ab
cd
Figure 4 | Fitting Bracket Guards

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b. Using a 10mm drill bit, drill four holes in the marked locations and push the
Wall Plugs inside.
c. Position the Brackets over the holes and fix in place using the Washers and
Wall Screws. The Brackets should slot between the bars with their mounting
plates facing together: with the Left Brackets on the left and the Right
Brackets on the right as you face the radiator (see Figure 5). Make sure that
the Upper Brackets (with the Safety Hook attached) are at the top of the
radiator, and the Lower Brackets are at the bottom.
5. If you require your Left and Right Brackets to be spaced
closer together or farther apart, for example when
affixing to studs in a stud wall, you can choose custom
Bracket positions.
a. Choose the point where the Brackets will sit
between the radiator bars, according to your
requirements.
b. The Brackets should slot between the bars with
their mounting plates facing together: with the
Left Brackets on the left and the Right Brackets
on the right as you face the radiator. Make sure
that the Upper Brackets (with the Safety Hook
attached) are at the top of the radiator, and the
Lower Brackets are at the bottom.
c. Use a tape measure, spirit level and the positions
decided in step a above to mark the Bracket
positions on the wall (see Figure 6).
Figure 5 | Fixing the wall brackets
Figure 6 | Fixing without template

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d. Using a 10mm drill bit, drill four holes in the marked locations and push the
Wall Plugs inside.
e. Position the Brackets over the holes and fix in place using the Washers and
Wall Screws.
6. The radiator is now ready to mount. Lift the radiator onto the Brackets as in
Figure 7.
7. Now, the Safety Hooks can be secured.
a. Close the Safety Hook over the radiator collector bar (see Figure 8).
b. Insert the second Locking Screw into the front hole of the bracket.
c. Tighten both screws.
3-4 | Connecting the element
Wiring the heating element to the mains is a job for a qualified electrician. Please
consult the element manual for full instructions and safety warnings, paying special
consideration to the following:
• The radiator and its element are designed to be used under AC 230
voltage and should be connected to the household fixed wiring by a
qualified electrician in accordance with national wiring regulations. Risk
of electric shock.
• Do not install the radiator under or in front of a power socket or connector box.
Figure 7 | Lift radiator onto wall
Figure 8 | Securing Safety Hook

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• The power lead must be connected to a socket which must be at least 25cm from
the floor. Do not connect the element to the power supply until it is secured within
the radiator and correctly orientated, as demonstrated in Figure 1.
4 | Cleaning
Regular cleaning with a soft, damp cloth will keep the surface of your product looking
new. Do not use abrasive or chemical cleaners as these will damage the finish over
time.
5 | Warranty
The Ecostrad Allora Designer Radiator carries a 10-year guarantee on the steel body,
a 3-year guarantee on paintwork and a 2-year guarantee on electrical components.
Within the stated period, starting from the date the customer receives their unit,
Ecostrad guarantee to repair or replace the unit where a fault is due to defects in
materials or manufacturing.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the radiator has been used with the supplied heating element, at the
specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the radiator has been tampered with, if its fluid
levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric phenomena,
incorrect use of the unit, the purchaser’s faulty electrical installations, transporting the
unit or problems caused by the unit being handled by persons not authorised by
Ecostrad. An invoice may be required to confirm that installation work has been
carried out by a qualified professional. Ecostrad cannot accept responsibility for
damage, loss or injury caused by incorrect installation, maintenance, cleaning or
covering the unit.
The warranty is a contract with the original purchaser and does not transfer if the unit
is re-sold, gifted or inherited. Proof of purchase, including order number and order
confirmation or invoice, will be required if a claim is made. The warranty covers only
the model of heater shown on the purchase invoice. The warranty covers the repair
or replacement of the defective product only and Ecostrad shall have no liability for
installation costs or consequential losses however incurred. Claims must be made
with the establishment where the unit was purchased. This warranty does not affect
the customer’s consumer rights.

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6 | Disposal
In accordance with WEEE Directive 2012/19/EU, the icon with the
crossed-out waste bin on electrical or electronic equipment
stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points
for free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic
equipment enables the re-use, recycling and other forms of
recovery of waste equipment, and prevents any negative effects
for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.