Ecostrad ALLERTON User manual

Ecostrad Electric Towel Rail
ALLERTON
PLEASE READ AND SAVE THESE INSTRUCTIONS

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Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.
Symbols

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1 | About the Product - - - - - - - - - - - - - - - - - - - - 4
2 | Warnings & Precautions- - - - - - - - - - - - - - - - - 5
3 | Installation - - - - - - - - - - - - - - - - - - - - - - - - - 6
3-1 Components - - - - - - - - - - - - - - - - - - - - 6
3-2 Fitting the element - - - - - - - - - - - - - - - - 7
3-3 Wall mounting - - - - - - - - - - - - - - - - - - - 7
3-4 Connecting the element - - - - - - - - - - - - - 10
4 | Cleaning & Maintenance - - - - - - - - - - - - - - - - 10
4-1 Bleeding the towel rail - - - - - - - - - - - - - - 10
5 | Warranty - - - - - - - - - - - - - - - - - - - - - - - - - - 11
6 | Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Contents

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This manual describes the Ecostrad Allerton Towel Rail and details how to install and
use the product. It is important to thoroughly review this manual before using the
product.
The Ecostrad Allerton Towel Rail is designed to dry and warm towels. This product is
designed to be used with the Ecostrad iQ WiFi Heating Element and is for use with an
electric supply only. The product cannot be used as part of a central heating system
or as a dual source towel rail. Consult the element’s manual for full safety, installation
and functionality details.
This towel rail has been pre-filled and adjusted for electric use. No filling is required.
Do not remove any of the seals as this might cause leakages and void the warranty.
Improper adjustment of the fluid level in the towel rail can cause malfunction.
For technical advise regarding the Ecostrad Allerton Towel Rail, contact the retail
establishment or distributor from which the product was purchased.
1 | About the Product

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Read all safety warnings and all instructions in this manual carefully before using or
installing the towel rail. Failure to follow the warnings and instructions may result in
electric shock, fire, serious injury, or all of the above. Save all warnings and
instructions for future reference.
Check that all ancillary components are present and that the product has not
suffered any damage during transit.
Warning
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience or
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure they do not play with the
appliance.
Warning
As with conventional towel rails, this electric towel rail will get hot to
the touch during operation. If the towel rail is left on full power for a
prolonged period of time the surface temperature can rise to 70 °C
(+/- 5 °C). Particular attention should be given where children and
vulnerable adults are present.
Warning
When drilling or fixing into walls, floors or ceilings it is essential you
check for pipes and wires before commencing. Please ensure that
you wear all necessary personal protective equipment.
• Ensure that all safety requirements stated in the element manual are taken into
account when installing this product.
• The installation of the element must only be performed by a qualified electrician.
• To avoid risk to very small children, ensure the product is mounted so that the
heated rail is at least 600mm from the floor, including steps or raised flooring.
• This product is intended for household use only.
2 | Warnings & Precautions

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3-1 | Components
Before beginning installation, check that all fixings in Table 1 are supplied. The towel
rail should only be mounted with the manufacturer’s fixings.
*The heating element is packaged separately from the towel rail and may arrive in a
separate delivery.
The tools you will require for this installation are listed below. Please note that these
materials are not supplied with the towel rail.
3 | Installation
Table 1 | Fixings and components
Part Description Quantity
A Wall Plugs
8x36.5
16
B Wall Screws
ST4x30
16
C Mounting plates
66x7.5
4
D Brackets 2
E Set Screws
M5x8
12
F Locking Screws
M5x5
2
G Allen key
S2.5x60
1
H Element* 1
Table 2 | Tools Required
Tool
Adjustable
Wrench PTFE Tape
Tape measure Pencil
Electric Drill
(8mm drill bit) Screwdrivers

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3-2 | Fitting the element
Full instructions for fitting the element can be found within the element manual. The
user must ensure installation is in accordance with the following:
• The element must be fitted at the bottom right side of the towel rail (Figure 1).
• The heating element must not be connected to the electric supply until it is
secured inside the towel rail, correctly orientated, and the towel rail has been
fixed to the wall.
• The towel rail is filled with an anti-freezing liquid exactly to the level required by
the element. Ensure that no liquid is lost during installation.
Please be aware: the element is inserted horizontally into the towel rail. The control
panel of the element is universal and designed for use in a variety of products,
whether mounted on the left side, right side or vertically. As such the screen will be
horizontal in some products.
3-3 | Wall mounting
1. Choose a mounting location. For this, read the heating element’s manual to
ensure the minimum mounting distances from surrounding objects are respected.
Then, check the wall type.
The fixings supplied are suitable for use in solid masonry. For any other wall type
you will need to source appropriate fixings. If fitting to a plasterboard wall, either
fit directly to the wooden struts or otherwise strengthen the wall; do not fix through
plasterboard alone.
Figure 1 | Correct element positioning
Figure 2 | Choose a mounting position

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2. Insert the brackets (D) into the towel
rail pipes temporarily.
3. Position the towel rail against the
wall in your preferred mounting
location.
4. Mark where the brackets sit on the
wall and where the base of the
towel rail meets the floor with a
pencil.
5. Remove the towel rail and place the
mounting plates (C) on the positions
marked on the wall and floor. Mark
the drilling locations through the
holes of the mounting plates.
6. Drill the 16 required holes in the wall
using an 8mm drill bit.
7. Push the wall plugs (B) inside the 16
pre-drilled holes.

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8. Line up the mounting plates (C) with
the holes and secure in place using
the wall screws (A).
9. Place the brackets over the
mounting plates and secure in
place using the set screws (E) and
the Allen key (G).
10.Position the towel rail on the floor
mounting plates. Push the towel rail
forward until the brackets are
inserted into the towel rail.
11. Secure the floor mounting plates to
the towel rail using the remaining
set screws (E).
12.Secure the towel rail to the brackets
using the Locking Screws (F).

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3-4 | Connecting the element
Wiring the heating element to the mains is a job for a qualified electrician. Please
consult the element manual for full instructions and safety warnings, paying special
consideration to the following:
• The towel rail and its element are designed to be used under AC 230
voltage and should be connected to the household fixed wiring by a
qualified electrician in accordance with national wiring regulations. Risk
of electric shock.
• Do not install the towel rail under or in front of a power socket or connector box.
• The power lead must be connected to a socket which must be at least 25cm from
the floor. Do not connect the element to the power supply until it is secured within
the towel rail and correctly orientated, as demonstrated in Figure 1.
Ensure the towel rail is cool before attempting cleaning.
Regular cleaning with a soft, damp cloth will keep the surface of your product looking
new. Do not use abrasive or chemical cleaners as these will damage the finish over
time.
4-1 | Bleeding the towel rail
If the hanging rail of the towel rail is failing to heat, there may be an excessive build
up of air inside the towel rail. In this case, carefully bleed the towel rail using the below
instructions:
1. Allow the towel rail to heat for 30 minutes.
2. Slot a screwdriver into the air vent and unscrew to allow the air vapour to escape.
3. Continue until the top bar warms or until liquid begins to leak from the air vent.
4. Screw the air vent closed.
Collect any leaked fluid and dispose of it.
4 | Cleaning & Maintenance

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The Ecostrad Allerton Towel Rail carries a 10-year guarantee on the towel rail body.
Please see the manual of the heating element for the warranty covering the electrical
components.
What does this warranty cover?
Within the stated period, starting from the date the customer receives their unit,
Ecostrad guarantee to repair or replace the unit where a fault is due to defects in
materials or manufacturing.
What does this warranty NOT cover?
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the towel rail has been used with the supplied heating element, at the
specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the towel rail has been tampered with, if its fluid
levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric phenomena,
incorrect use of the unit, the purchaser’s faulty electrical installations, transporting the
unit or problems caused by the unit being handled by persons not authorised by
Ecostrad. An invoice may be required to confirm that installation work has been
carried out by a qualified professional. Ecostrad cannot accept responsibility for
damage, loss or injury caused by incorrect installation, maintenance, cleaning or
covering the unit.
How to claim
The warranty is a contract with the original purchaser and does not transfer if the unit
is re-sold, gifted or inherited. Proof of purchase, including order number and order
confirmation or invoice, will be required if a claim is made. The warranty covers only
the model of heater shown on the purchase invoice. The warranty covers the repair
or replacement of the defective product only and Ecostrad shall have no liability for
installation costs or consequential losses however incurred. Claims must be made
with the establishment where the unit was purchased. This warranty does not affect
the customer’s consumer rights.This product is CE and UKCA certified for use with the
Ecostrad iQ WiFi Heating Element.
5 | Warranty

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In accordance with WEEE Directive 2012/19/EU, the icon with the
crossed-out waste bin on electrical or electronic equipment
stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points
for free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic
equipment enables the re-use, recycling and other forms of
recovery of waste equipment, and prevents any negative effects
for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.
For queries, contact:
https://ecostrad.com
6 | Disposal
The UK manufacturer
Ecostrad Ltd.
Firecrest House
Lingerfield Business Park
Market Flat Lane
Knaresborough
North Yorkshire
HG5 9JA
The ROI Importer
Ignition Heatco Ireland Limited
Unit 282
Block G
Blanchardstown Corporate Park 2
Dublin
Republic of Ireland
D15 R65X