Ecostrad Scala User manual

Ecostrad Scala
Electric Towel Rail
Installation Manual

Ecostrad_Scala_V1.3_17092021 2
1 | Warnings & Precautions
Please read these instructions thoroughly before commencing installation.
Please check that all ancillary components are present and that the product has
not suffered any damage during transit.
Installation should be carried out by a qualified professional or other fully
competent person and in accordance with the relevant British and European
standards (BS7593:1992, EN12828:2003, EN12831:2003 and EN14336:2004), and all
applicable Building Regulations.
This towel rail has been pre-filled and adjusted for electrical standalone use. No
filling is required. Do not remove any of the seals as this might cause leakages and
void the warranty.
When drilling or fixing into walls, floors or ceilings it is essential you check for pipes
and wires before commencing. Please ensure that you wear all necessary personal
protective equipment.
2 | Installation
2 – 1 | Components
•4 x Wall Plugs (a)
•4 x Wall Supports (b)
•4 x Washers (c)
•4 x Wall Screws (d)
•4 x Bracket Stems (e)
•4 x Mini Screws (f)
•1 x Hexagon Key (g)
•1 x Towel Rail
•1 x Heating Element
Thermostatic models come with
the element pre-fitted. Smart
models come with the element sent
separately, for installation by a
professional electrician.
Towel rail pictured is the
500x1200mm Scala.

Ecostrad_Scala_V1.3_17092021 3
2 – 2 | Wall Mounting
1. Check that the wall is strong enough to hold the weight of the pre-filled
towel rail. On plasterboard walls we strongly recommend fixing to the
timbers. The Wall Plugs (a) supplied are only suitable for solid walls and you
will need alternative fixings for other wall types.
2. Mark your preferred bracket
positions on the wall and drill
holes for the Wall Plugs (a) or
whichever alternative fixings you
intend to use.
3. Screw the Wall Supports (b) to
the wall using the Washers (c)
and Wall Screws (d) provided, or
alternative fixings if required. The
Mini Screws (f) must be facing
downward.
4. Screw the Bracket Stems (e) into the threads on the back of the towel rail.
5. Align the Bracket Stems (e) with the Wall Supports (b) and push the towel rail
back into position.
6. Hold the towel rail back against the wall and tighten the Mini Screws (f) with
the Hexagon Key (g) provided.
2 – 3 | Connecting the Towel Rail
Wiring the heating element to the mains is a job for a qualified electrician. Please
consult the element manual for full instructions and safety warnings.
Please note: the heating element must
always be located at the bottom of the
rail. DO NOT fit the element at the top.

Ecostrad_Scala_V1.3_17092021 4
3 | Technical Information
Maximum Working Pressure 1000 kPa (10 Bar)
Maximum Working Temperature 110 °C
Reaction to Fire Class
A1
4 | Cleaning
Regular cleaning with a soft cloth will keep the surface of your product looking new.
Soapy water can be used to remove stubborn marks. Do not use abrasive or
chemical cleaners as these will damage the surface finish over time.
5 | Warranty
The Ecostrad Scala carries a 5-year guarantee on the steel body and a 3-year
guarantee on paintwork. Within the stated period, starting from the date the
customer receives their unit, Ecostrad guarantee to repair or replace the unit where
a fault is due to defects in materials or manufacturing. Please refer to the element
manual for details of the warranty on electrical components.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the towel warmer has been used with the supplied heating element, at
the specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the towel warmer has been tampered with, if
its fluid levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric
phenomena, incorrect use of the unit, the purchaser’s faulty electrical installations,
transporting the unit or problems caused by the unit being handled by persons not
authorised by Ecostrad. An invoice may be required to confirm that installation
work has been carried out by a qualified professional. Ecostrad cannot accept
responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the unit.
The warranty is a contract with the original purchaser and does not transfer if the
unit is re-sold, gifted or inherited. Proof of purchase, including order number and
order confirmation or invoice, will be required if a claim is made. The warranty
covers only the model shown on the purchase invoice. The warranty covers the
repair or replacement of the defective product only and Ecostrad shall have no

Ecostrad_Scala_V1.3_17092021 5
liability for installation costs or consequential losses however incurred. Claims must
be made with the establishment where the unit was purchased. This warranty does
not affect the customer’s consumer rights.
6 | Disposal
The icon with the crossed-out waste bin on electrical or electronic
equipment stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points for
free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic equipment enables the
re-use, recycling and other forms of recovery of waste equipment, and prevents
any negative effects for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.