Ecostrad Klasse iQ User manual

Ecostrad Klasse iQ
Electric German Radiator
PLEASE READ AND SAVE THESE INSTRUCTIONS

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Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Do not cover
This symbol located on the device indicates that it is prohibited to place
objects (such as towels, clothes etc.) above or directly in front of the device.
To avoid overheating and fire hazards, the device must not be covered.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Do not spray
This symbol located on the device indicates that it is prohibited to spray the
device.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.
Symbols

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1 | About the Product - - - - - - - - - - - - - - - - - - - - 4
2 | Warnings & Precautions- - - - - - - - - - - - - - - - - 5
3 | Technical Information - - - - - - - - - - - - - - - - - - 8
4 | Installation - - - - - - - - - - - - - - - - - - - - - - - - - 9
4-1 Fixings - - - - - - - - - - - - - - - - - - - - - - - - 9
4-2 Wall mounting instructions - - - - - - - - - - - 9
4-3 Free standing instructions- - - - - - - - - - - - 14
4-4 Connecting to power - - - - - - - - - - - - - - - 15
5 | Controlling the Radiator - - - - - - - - - - - - - - - - 16
5-1 Display- - - - - - - - - - - - - - - - - - - - - - - - 16
5-2 First power on - - - - - - - - - - - - - - - - - - - 16
5-3 Standby mode - - - - - - - - - - - - - - - - - - - 16
5-4 Heating modes- - - - - - - - - - - - - - - - - - - 17
5-5 Settings - - - - - - - - - - - - - - - - - - - - - - - 18
5-6 Keypad lock - - - - - - - - - - - - - - - - - - - - 23
6 | Connecting to WiFi - - - - - - - - - - - - - - - - - - - - 24
6-1 Downloading the app - - - - - - - - - - - - - - 24
6-2 Connecting to the app - - - - - - - - - - - - - - 24
7 | Using the App - - - - - - - - - - - - - - - - - - - - - - - 27
7-1 Home overview - - - - - - - - - - - - - - - - - - 27
7-2 Control interface - - - - - - - - - - - - - - - - - 27
7-3 Choose mode - - - - - - - - - - - - - - - - - - - 28
7-4 Device settings- - - - - - - - - - - - - - - - - - - 29
7-5 Voice integration - - - - - - - - - - - - - - - - - 29
8 | Warranty - - - - - - - - - - - - - - - - - - - - - - - - - - 31
9 | Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Contents

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This manual describes the Ecostrad Klasse iQ Electric German Radiator and details
how to install and use the product. It is important to thoroughly review this manual
before using the product.
Heat Performance
The Ecostrad Klasse iQ is filled with patented stone elements designed to keep your
home warm whilst optimising energy efficiency.
The radiator is heated by heating elements that are baked into the stone. The stone
then works as a thermal mass, storing the heat much more effectively than traditional
convector heaters and allowing the radiator to continue heating your room even
when it is not using power.
The deep fluted front and back panels of the Ecostrad Klasse iQ increase the surface
area and funnel air past the hot ceramic core, ensuring maximum heat diffusion.
For technical advice or help concerning the Ecostrad Klasse iQ Electric German
Radiator, contact the retail establishment or distributor from which the product was
purchased.
1 | About the Product

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Read this manual carefully before using or installing the radiator. Always store the
manual in the immediate vicinity of the radiator or its site of use.
Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric shock, fire,
serious injury, or all of the above. Save all warnings and instructions for future
reference.
Warning
This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children
without supervision.
Warning
Children of less than 3 years should be kept away unless continuously
supervised. Children aged from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has been placed or installed in
its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children aged from 3 years and less than
8 years shall not plug in, regulate, or clean the appliance, or perform
maintenance.
Warning
In order to avoid a hazard due to inadvertent re-setting of the thermal
cut-out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched
on and off by the utility.
Warning
In order to avoid overheating, do not cover the radiator.
Warning
Some parts of this product can become very hot and cause burns.
Do not touch the surface when in operation. Do not install close to
curtains or other combustible materials. Particular attention should be
given where children and vulnerable adults are present.
2 | Warnings & Precautions

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Warning
Do not use the device in enclosed spaces if persons are present who cannot
leave the room independently and are not under constant supervision.
• In the event of a fixed connection, an all-pole separator with a minimum 3mm
contact opening width must be built in
• Keep the power cable away from all hot parts of the appliance.
• Do not use the device if you detect damage to the mains plug or power cable. If
the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons to avoid a hazard.
• All repairs and servicing must be carried out by a qualified person. To avoid
danger any repairs must be completed by the manufacturer, a service agent of
the manufacturer or a similarly qualified person.
• Make sure that the voltage indicated on the rating plate for this appliance
corresponds to your power outlet.
• The device must not be located immediately below or in front of an electrical
socket outlet.
• Do not use this device in the immediate surroundings of a bath, shower,
swimming pool or any other water container. Risk of electric shock.
• Do not use the device with wet or damp hands.
• No part of the appliance should be submersed in any type of liquid.
• Cleaning should be carried out using a damp cloth only. No abrasive chemicals
or materials should be used.
• Never insert fingers or other objects or body parts into the device. Risk of electric
shock or injury.
• Do not use any accessories with this device. Use of accessories may cause
damage or danger.
• Keep the device at a minimum distance of one metre from curtains and other
flammable materials.
• The device must only be installed in an upright and fixed position in accordance
with national installation rules.
• The device is for indoor use only.
• Do not use the radiator with a programmer, timer, separate remote control
system or any other device that switches the heater on automatically, since a fire
risk exists if the heater is covered or positioned incorrectly.
• Make sure the minimum safety distances from walls and objects stated in
the installation instructions are observed at all times. This is very important
to prevent damage to walls, furniture and soft furnishings and to prevent
the product overheating.
• Do not use the device in rooms where contact with flammable or potentially
explosive materials like dust, gas or vapour cannot be avoided.

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• Do not use in rooms or environments that have a corrosive atmosphere.
• Do not operate the device when wet. If the device gets wet during cleaning, allow
it to dry out before using.
• Do not expose the device to water jets.
• Do not transport the device during operation.
• Do not sit on the device.
• Do not overload the socket used to power the device.
• Before carrying out maintenance, care or repair work on the device, ensure the
device is unplugged. Do not use the cable to tug the plug from the socket. Hold
the plug by its housing and pull.
• Switch the device off and disconnect the power cable from the mains socket
when the device is not in use.
• Allow the device to cool down before touching or transporting the device, or
attempting maintenance work.
• The device must be placed where the switches and controllers cannot be touched
by a person in a bathtub or shower.

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3 | Technical Information
Table 1 | Specifications
Heating Element Magmatic® Heat Retention Tablets.
Voltage 230V 50 Hz
Wattage
Horizontal
Vertical
Low
500W, 1000W, 1500W, 1800W, 2000W
1200W, 1800W
800W, 1600W
Set Temperature Range 7-30 °C
Set Temperature Resolution 0.5 °C
IP Rating IP20
Appliance Class Class I
Power Cable Length 1.8m
Table 2 | Models
Model Code Height
(mm)
Width
(mm)
Depth
(mm)
500W
Horizontal
KL-H-05 630 380 70
1000W
Horizontal
KL-H-10 630 680 70
1500W
Horizontal
KL-H-15 630 980 70
1800W
Horizontal
KL-H-18 630 980 70
2000W
Horizontal
KL-H-20 630 1280 70
1200W
Vertical
KL-V-12 1240 380 70
1800W
Vertical
KL-V-18 1240 550 70
800W
Low
KL-L-08 340 680 70
1600W
Low
KL-L-16 340 1280 70

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4-1 | Fixings
Before beginning installation, check that all fixings in Table 3 are supplied. The
radiator should only be wall mounted with the manufacturer’s fixings.
4-2 | Wall mounting instructions
Warning
Before switching on the appliance make sure that the radiator is correctly
fixed and is secure to the wall.
Warning
This device is not suitable for bathrooms and should not be mounted close
to water sources.
Warning
Due to its weight, lifting or manoeuvring the device should not be attempted
alone.
4 | Installation
Table 3 | Fixings supplied with radiator
Bottom hooks x2 Top hooks x2 U-rails x2
Wall plugs x4 Wall mounting screws x4 Cover locking screws x2

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1. Choose the mounting position, respecting the minimum distances from
surrounding walls, ceilings or fixed objects as stated below:
5cm from the sides to masonry
10cm from the sides to flammable materials
8cm from the bottom to the floor
15cm from the top to flammable building components or covers (e.g. wooden
windowsills or shelving)
10cm from the top to non-flammable building components or covers (e.g.
stone windowsills)
Mounting closer than recommended can cause overheating of the device and
damage to surrounding objects and surfaces.
2. Find the location of the U-rails. To do this, select the A and B measurements
relevant to your radiator model in Table 4 (refer to Table 2 to identify your
radiator model if unsure).
3. Use the A and B measurements to locate the positions of the U-rails on the wall.
Table 4 | Drill hole distances by product size
Model Code A (mm) B (mm)
500W Horizontal KL-H-05 200 180
1000W Horizontal KL-H-10 500 180
1500W Horizontal KL-H-15 800 180
1800W Horizontal KL-H-18 800 180
2000W Horizontal KL-H-20 1100 180
1200W Vertical KL-V-12 200 180
1800W Vertical KL-V-18 370 180
800W Low KL-L-08 500 180
1600W Low KL-L-16 1100 180
Figure 1 | Finding the U-rail locations

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4. Hold the U-rails to the walls based on the positions established in step 3. Mark the
drilling locations through the holes in the U-rails.
5. Drill the four holes and fit the wall plugs into the holes.
6. Use the wall mounting screws to mount the U-rails on the wall. Ensure the U-rails
are mounted with the u-shaped channel facing the wall, so that there is space for
the brackets to be inserted into the slots.
Figure 2 | Finding and marking drill hole locations
Figure 3 | Drilling the holes and inserting wall plugs
Figure 4 | Attaching u-rails to wall

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7. Fit the two bottom hooks into the slots on the U-rails with the hook facing up, as
shown in Figure 5 below.
8. Insert the two top hooks into the U-rails with the hook facing down. Pull up as far
as the slot will allow.
9. Slot the bottom of the heater onto the hooks so that the hook fits between the ribs
on the front and back of the heater (Figure 7). Do not hook onto the ribs alone.
Figure 5 | Inserting bottom hooks
Figure 6 | Inserting top hooks.
Figure 7 | Slotting the radiator in place. Left: correct hook location. Right: incorrect hook location.

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10. Pull up the top hooks as high as they will go in the slots. Slowly push the heater up
to vertical. The top hooks should fit over the top of the heater (see Figure 8).
Warning – due to the weight of the heater, it is recommended that this step is not
attempted alone.
11. Press the top hooks down between the ribs on the front and back of the heater,
securing it in place.
12. Put on the heater cover and fix in place at either end with the cover locking
screws.
Figure 8 | Pushing radiator up to vertical and securing in place with the top hook
Figure 9 | Fitting cover locking screws

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4-3 | Free standing instructions
The Ecostrad Klasse iQ is available with optional feet or castors (sold separately).
These are only compatible with the horizontal or low Ecostrad Klasse iQ models.
Never attempt to fit castors or feet on a vertical Ecostrad Klasse iQ.
1. Slide the posts of the feet or castors into the radiator fins.
2. Loosen the outer screw on the top of the end panel. Do not completely unscrew.
Slide the spacer into place and tighten the outer screw.
3. Put on the heater cover and fix in place at either end with the cover locking
screws.
Figure 10 | Fitting the feet or castors
Figure 11 | Unscrewing the outer screw of the end panels and attaching the spacers
Figure 12 | Securing with the cover locking screws

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4-4 | Connecting to power
The Ecostrad Klasse iQ arrives with a separate power cable. To connect to power:
1. Remove the power cable from the packaging.
2. Connect the kettle lead socket to the radiator. The connection point is on the
bottom of the end panel.
3. Insert the plug into a standard 230V socket.
The Ecostrad Klasse iQ may be hard-wired providing it is wired by a qualified
electrician according to all national wiring regulations.

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5-1 | Display
The LED control panel has 4 sprung buttons and dims automatically after a period of
no activity. The buttons are marked with their functions; see Figure 13.
5-2 | First power on
When you first power on the Ecostrad Klasse iQ, the screen will stay blank for
approximately 5 seconds. Then, the Ecostrad loading screen will appear and the
radiator will turn on in manual mode.
5-3 | Standby mode
In standby mode, the product will not heat unless frost
protection is activated. In which case, the heater will only heat
if the room temperature drops below 7 °C, activating frost
protection.
Frost protection will prevent your room temperature from
dropping too low, protecting against damp and frozen pipes.
Frost protection is off by default but can be turned on in the
settings menu, see section 5-5-4. When frost protection is
active, a snowflake icon will appear on the standby screen.
Press to turn on the radiator to the heating modes.
5 | Controlling the Radiator
Figure 13 | Control dial display
LED Screen
Short press =
On/Off
Long press = Open
Menu
Short press =
Down
Long press with Up
= Keypad lock
Short press = Up
Long press with
Down = Keypad
lock
Short press =
Confirm
Long press =
Activate Boost

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5-4 | Heating modes
The Ecostrad Klasse iQ has 2 main heating modes: manual mode and program mode.
There is also a boost mode which can be activated in both manual and program
mode.
In all heating modes, if the set temperature is above the room
temperature, the radiator will begin to heat (unless heating has
ceased due to open window detection or overheat protection).
The radiator symbol will appear to signify that the radiator is
heating.
5-4-1 | Manual mode
In manual mode, the screen will show ‘Manual’. In this mode,
you can set a desired set temperature and the radiator will
heat the room to this set temperature indefinitely. The radiator
symbol will appear to signify that the radiator is heating.
Press and to increase and decrease the set temperature
between 7 °C and 30 °C in steps of 0.5 °C.
Press to move to program mode.
5-4-2 | Program mode
In program mode, the screen will show ‘Program’. In this mode,
the radiator will follow a user-set schedule of 24 heating
periods per day.
The program is based on 3 pre-set temperatures (comfort, eco
and anti-frost) and these can be changed in the settings menu
(see section 5-5-1).
The current temperature pre-set of the program is represented on the screen using
icons: sun for comfort, moon for eco, and snowflake for anti-frost. The
screen will also display the current temperature and the time until the temperature in
the program changes.
5-4-3 | Temporary override in program mode
If you want to temporarily change the temperature during a heating period, simply
adjust the temperature with the and keys.
This temporary override temperature will replace your pre-set temperature for the
remainder of the current hour. For example, if it is 11:30 and you set a temporary
override, the new set temperature will be used for 30 minutes - until the next hour
starts (in this case, 12:00).
Use temporary override for quick, temporary changes to your heating. For instance if
you need to leave for a short while and want to quickly change the set temperature
for while you are gone, temporary override is ideal.

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5-4-4 | Boost
The Ecostrad Klasse iQ is equipped with an easy boost feature
which allows you to temporarily change the set temperature
without altering your current settings. This boost is more flexible
than temporary override as it can be used in either manual or
program mode and can be set for a much longer period of
time.
After this set period of time heating to your boost temperature, the radiator will return
to the previous settings and temperatures.
Boost can be activated in manual mode or in program mode.
To set a boost:
1. Press and hold to enter the boost setting screen.
2. Adjust the boost temperature between 7 °C and 30 °C in steps of 0.5°C using
and .
3. Press to confirm.
4. Adjust the boost time using and . The boost time can be set between 1 and
24 hours.
Whilst boost is running, the boost screen will remain over the interface. The time will
count down to the end of the boost.
When the boost ends, the radiator will return to heating in the mode it was in before
boost was set, with the original set temperature.
You can cancel the boost and return to the previous mode by pressing the standby
key .
5-5 | Settings
The settings of the Ecostrad Klasse iQ are arranged in a
settings menu.
Use and to navigate through the menu. Press to enter
a submenu and to go back.
The menu will time-out after 1 minute of no activity. All changes
made before the time-out will be saved.
The settings available in this menu are:
Program
Time
WiFi connect
Advanced
Interface

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5-5-1 | Program settings
Within the program setting menu, you can set the program (schedule), adjust the
program pre-set temperatures, and turn on or off adaptive start.
Setting the program
The program of the Ecostrad Klasse iQ consists of 24 hour-long slots which can each
be set to a pre-set temperature: comfort , eco or anti-frost . You can set the
temperatures for these pre-sets in the ‘pre-set temperatures’ menu.
To set the program:
1. Choose between daily and weekly programming. Daily
programming allows you to set a different program for
each day. Weekly programming allows you to set one
program that will be used for every day of the week. Use
and to choose and to confirm.
2. If you have picked weekly programming, skip to step 3. If
you have chosen daily programming, you can now pick the
day to program. Use and to choose and to
confirm.
3. You will now see the day programming screen. On this
screen, you will see the hour you are setting (e.g. 00:00
Monday), and the current mode. Choose a mode by
pressing . If you do not want to change the current mode
for this hour, choose which signifies ‘navigate’.
4. Once you have chosen a mode, move forward and
backwards through the hours of the day using and . If
you do not choose ‘navigate’, the current selected mode
will be copy-pasted onto the hours as you move through
them.
5. Go through all the hours of the day and choose a mode for
each hour.
6. When you are happy, you can return to the day selection
menu by pressing . If you chose weekly programming,
you will exit the schedule menu.
Pre-set temperatures
In this menu, you can set the pre-set temperatures for comfort,
eco, and anti-frost. To do this:
1. Choose a pre-set with and . Press to confirm.
2. Select a temperature with and . Comfort and eco can
be set between 7 °C and 30 °C, whereas anti-frost can be
set between 7 °C and 16 °C.
3. Press to exit the submenu.

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Adaptive start
Adaptive start is part of program mode and is an energy
saving feature designed to adapt your program start times
based on the room temperature. For instance, if the room is
particularly cold, adaptive start will make sure your radiator
starts heating earlier to ensure your room is warm when you
want it to be. Adaptive start is disabled by default. To activate
or deactivate adaptive start:
1. Choose between on and off (represented by icons) with and .
2. Press to exit the submenu.
5-5-2 | Time settings
In this menu, you can set the time. If you are connected to the
app, the time on the radiator will synchronise with the app. Any
changes made in the time settings menu will be overwritten.
To set the time manually, when not connected to the app:
1. Enter the time menu with .
2. ‘Day’ will flash. Set the day of the week with and . Press to confirm.
3. ‘Hour’ will flash. Set the hour with and . Press to confirm.
4. ‘Min’ will flash. Set the minutes with and . Press to confirm.
5-5-3 | WiFi connect
This settings menu controls the WiFi connection between the app and the radiator. For
more information on connecting to the app, see section 6.
To activate pairing mode:
1. Press and hold to enter the main settings menu.
2. Use and to navigate to WiFi connect.
3. Press to enter the WiFi connect screen .
If you are already connected to the app and you enter the WiFi
Connect settings menu, you will be asked whether you want to
disconnect the current connection.
Choose YES to break the current app connection and put the
heater into pairing mode.
Choose NO to keep the radiator connected to the app with
which it is currently paired.
5-5-4 | Advanced settings
In the advanced settings menu, you can adjust the temperature calibration, open
window detection and the frost protection setting.