Edge-Core VP3302 User manual

VP3302 IP Phone User Manual
Contents
1OVERVIEW.........................................................................................................3
1.1 INTRODUCTION ...............................................................................................3
1.2 KEY FEATURES................................................................................................4
1.3 HARDWARE SPECIFICATIONS ...........................................................................6
2BASIC INSTALLATION....................................................................................7
2.1 APPEARANCE INTRODUCTION .........................................................................7
2.1.1 Key parts of the VP3302........................................................................7
2.1.2 Rear and Back side Panel of the VP3302..............................................8
2.1.3 KEYPAD DEFINITION.................................................................................9
2.2 LCD MENU LIST...........................................................................................13
2.3 INSTALLATION ENVIRONMENT ......................................................................17
3CONFIGURATION FROM THE KEYPAD...................................................18
3.1 NETWORK CONFIGURATION ..........................................................................18
3.1.1 Dynamic IP Method (DHCP)...............................................................18
3.1.2 PPPoE Method.....................................................................................18
3.1.3 Static IP Method...................................................................................19
3.2 REGISTRATION TO PROXY SERVER ................................................................20
3.2.1 Registration to a proxy server (VP3302).............................................20
3.3 REGISTRATION/STARTUP MESSAGE ...............................................................22
3.4 CONFIGURATIONS UNDER “VIEW”ITEM ........................................................25
3.4.1 View current network settings..............................................................25
3.4.2 Ping another device .............................................................................25
3.4.3 “Warm restart” the IP Phone ..............................................................25
3.4.4 Displays current image version ...........................................................25
3.4.5 Packet Trace for signal monitoring .....................................................26
3.5 “FORWARD”CONFIGURATIONS .....................................................................27
3.5.1 Immediate Forward..............................................................................27
3.5.2 Busy Forward.......................................................................................27
3.5.3 No Answer Forward.............................................................................27
3.6 SOFTWARE UPGRADE ....................................................................................28
4CONFIGURATIONS ON THE WEB..............................................................29
4.1 NETWORK CONFIGURATIONS ON THE WEB ...................................................30
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4.1.1 Basic.....................................................................................................30

VP3302 IP Phone User Manual
4.1.2 Others...................................................................................................30
4.1.2.1 MAC Address –................................................................................30
4.1.2.2 NTP Server –....................................................................................30
4.1.2.3 Time Zone – .....................................................................................30
4.2 SIP CONFIGURATIONS ON THE WEB ...............................................................32
4.2.1 SIP Parameters....................................................................................32
4.2.2 Forward Mode .....................................................................................32
4.2.3 Advanced..............................................................................................32
4.2.3.1 Reg From: ........................................................................................32
4.2.3.2 Reg To:.............................................................................................33
4.2.3.3 Reg Expire: ......................................................................................33
4.2.3.4 Min Media Port:...............................................................................33
4.2.3.5 Max Media Port: ..............................................................................33
4.2.3.6 Codec: ..............................................................................................33
4.3 PHONE CONFIGURATIONS ON THE WEB..........................................................34
4.3.1 Prefix....................................................................................................34
4.3.2 Voice .....................................................................................................35
4.3.2.1 Ring/handset/handfree Volume – .....................................................35
4.3.2.2 CodecTxGain – ................................................................................35
4.3.2.3 Ring Type –......................................................................................35
4.3.2.4 RTPLowBW –..................................................................................35
4.3.2.5 Jitter Buffering – ..............................................................................35
4.3.3 Others...................................................................................................35
4.3.3.1 VA D – ..............................................................................................35
4.3.3.2 BG Noise Level –.............................................................................36
4.4 SYSTEM CONFIGURATIONS ON THE WEB........................................................37
5CALL FUNCTIONS..........................................................................................38
5.1 MAKING CALLS ............................................................................................38
5.2 RECEIVING CALLS.........................................................................................38
5.3 CHECKING CALL HISTORY (INCOMING/OUTGOING/MISSED CALLS) ................38
5.4 AUTO REDIAL ...............................................................................................39
5.5 CALL FORWARD ............................................................................................39
5.6 CALL TRANSFER ...........................................................................................39
5.6.1 Blind Transfer ......................................................................................39
5.6.2 Consultant Transfer .............................................................................39
5.7 CALL HOLD...................................................................................................40
5.8 PHONE BOOK AND SPEED DIAL...........................................................40
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VP3302 IP Phone User Manual
6ATTACHMENT.................................................................................................42
6.1 HOT KEY DEFINITIONS..................................................................................42
6.2 SIP INTEROPERABILITY LIST.........................................................................43
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VP3302 IP Phone User Manual
1Overview
1.1 Introduction
The Ethernet Phone VP3302 is a next generation IP Phone that provides a
cost-saving solution for small business/home users on their telecommunication needs.
The VP3302 follows the open standard SIP protocol to make sure that users can easily
install this IP phone with most existing VoIP (Voice over IP) services. By using
state-of-the-art DSP (Digital Signal Processing) technology, the VP3302 delivers
outstanding voice quality that is comparable to PSTN voice quality.
With the built-in LCD display, the user can easily configure the VP3302 for first
time installation in a few minutes. And besides the advanced VoIP functions and easy
installation, the VP3302 also provides rich telephone features such as last number
redial, speed dial, phone book, call forward/transfer, call history, volume adjustment
and speakerphone. The VP3302 is the best VoIP solution in the new generation of
communication.
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VP3302 IP Phone User Manual
1.2 Key Features
•Follows RFC-3261 SIP standard:
oSupports password authentication using MD5 digest and RFC-2833 for
DTMF relay.
•Dynamic IP support (DHCP and PPPoE):
oGets IP from DHCP server using DHCP protocol or through ADSL
modem using PPPoE protocol, and automatically reconnects when
PPPoE loses connection.
•Passing through NAT devices:
oCan make outgoing and incoming calls under any NAT device (even
under two layer NAT devices) when working with the specific
gatekeeper/proxy devices.
•Remote software upgrade capability (via ftp):
oFTP protocol provides reliable remote upgrades through the Internet.
•Advanced Digital Signal Processing (DSP) technology to ensure superior
audio quality:
oChip solution with built in DSP processor ensures perfect voice
quality.
•Supports G.723.1, G.729A/B, G.711 (A-law/U-law) voice codecs:
oFollows ITU-T standard to support best compatibility.
•Supports supplementary services, including immediate (unconditional) call
forwarding, busy call forwarding, no answer call forwarding and call
hold/transfer.
•Provides call history:
oRecords incoming call history, outgoing call history, missed (not
accepted) call history, and let users make direct calls from call history.
•Phone Book: 50 sets
•Speed dial: 10 sets
•Supports Silence Suppression, VAD (Voice Activity Detection), and CNG
(Comfort Noise Generation):
oSilence suppression can save about half of the network bandwidth
needed during normal VoIP conversation.
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VP3302 IP Phone User Manual
•Ping function supported:
oPings other device in the Internet from the VP3302 to make sure the
Internet connection is ok.
•System status display on the LCD panel:
oUser can easily know if the VP3302 is working normally and monitor
the system’s status (network status, registering status) from the LCD
panel display.
oA “PKT Trace” function is supported to display the packets received
on the LCD panel to let administrator find network problems online.
•Calls with or without proxy server (direct IP dialing):
oFollows standard SIP protocol and is compatible with most existing
SIP proxy servers
•Provides easy configuration methods:
oVery easy settings by using the keypad on the phone set.
oSettings by web browser.
•Supports RFC-3261, TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP, DNS,
DHCP, NTP/SNTP, FTP, PPP, PPPoE protocols.
•Interoperable with most existing SIP VoIP devices (IP-phone, gateway, proxy,
soft-switch, IP-PBX), including Microsoft NetMeeting, Cisco gateways
/gatekeepers:
oPlease refer to section 6.2/6.3 Interoperability List for the complete
listing.
•The WAN Port automatically works for parallel Ethernet cables and crossed
Ethernet cables.
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VP3302 IP Phone User Manual
1.3 Hardware Specifications
HARDWARE SPECIFICATIONS
Spec\Model VP3302
PC Port 1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
WAN Port (Optional) Power Over Ethernet 802.3af function.
LCD display 2x16 characters
Phone Case 36-button keypad
Input: 100-240V AC
Universal Switching Power Adaptor Output: +7V DC, 800mA
Speaker 8 Ohm/0.2 Watt speaker for speakerphone operation
Dimension 19cm(W) x 23cm(D) x 9cm(H)
Weight 870 g
Operating Temperature 32 - 104°F (0 – 40°C)
Humidity 10% - 95% (non-condensing)
EMI Compliance UL/EN/FCC Class B
Table 2. Hardware Specification of VP3302
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VP3302 IP Phone User Manual
2Basic Installation
2.1 Appearance Introduction
2.1.1 Key parts of the VP3302
The key parts of the VP3302 series IP Phone, shown in figure 1,
include the following:
1.
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7.
6.
4.
5.
2.
1. 2 x 16 LCD Display 5. Handset
2. Keypad 6. Ethernet Cable
3. Indicator of usage 7. Power Adaptor
4.UserManual
Figure 1. Key parts of the VP3302 series IP Phone
3.

VP3302 IP Phone User Manual
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2.1.2 Rear and Back side Panel of the VP3302
The rear and back side panel illustrations are shown in figure 2 and 3.
Main parts include:
3.
2.
1.
1. RJ-45 Ethernet Port
2. RJ-45 Ethernet Port
3. Power Adaptor Jack
4. Jack of line to handset
Figure 2. Rear Panel of the IP Phone
Phone Figure 3. Back Side Panel of the IP
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VP3302 IP Phone User Manual
2.1 .3 Keypad Definition
Figure 3. Keypad illustration
1. LIGHT
The red light flashes when there is an incoming call.
2. LCD DISPLAY
Menu and status are displayed for users.
3. “ÍUP” KEY
When the IP phone is entered into the menu selection, this key is used to
scroll up menu items.
And when the IP phone is editing menu item’s contents, this key is used as
“left delete” to delete a digit per each key press.
When the IP phone is in dial mode, the “ÅUP” key is used as the “delete”
key.
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VP3302 IP Phone User Manual
“DOWN Æ” KEY
When the IP phone is entered into the menu selection, this key is used to
scroll down menu items.
And when the IP phone is editing menu item’s contents, this key is used as
“right shift” to shift the cursor right a digit per each key press.
4. - IN VOL. +
When the IP phone is in an idle state or the handset or speaker is being used,
this key is used to increase/decrease the volume of the voice sound.
The volume of the speaker, handset and ring are separately adjusted
according to the mode of current usage. When in idle, “+” key increases the
volume of the ring tone, “-” key decreases the volume of the ring tone; in
hand-free mode, “+” key increases the volume of the speaker, “-” key
decreases the volume of the speaker; when in handset mode, “+” key
increases the volume of the handset, “-” key decreases the volume of the
handset.
5. + OU
sers are able to increase/decrease the volume which is sent out to the
remote party.
6. S
This key is pressed to switch between the usage of the handset and the
7. HOLD
rsation.
ssed to do a consultant-transfer of an active call to
phone. When the IP phone is active (incoming call is answered or
another party and have a
conversation with him. Then, by pressing the “TRANSFER” key, the call
T VOL. -
U
PEAKER
speaker.
Holds the conve
This key can also be pre
another IP
outgoing call is accepted), by pressing this key, a dial tone will be heard,
then the user can key in the IP phone number of
will be transferred to this new party.
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VP3302 IP Phone User Manual
8. NET
uccessfully registered to their service provider, this
9.
is used
e “Dial
ed to
pper layer of the menu selection.
he IP phone is editing some menu item’s contents, this key is
NUM
W aracters, press this button and the alphabets
shown on the keypads will be displayed.
13.
The
),
in
r the call to another party. If the call
transfer is successful, a busy tone will be heard to notify the user to hang up
When users are not s
button light will flash. Users can press this button to try to register again to
their service provider.
MESSAGE
This is for future use with functions upgrade.
10. MENU/OK
When the IP phone is in an idle state, this key is used as “Menu” to bring
out the menu selection on the LCD display.
When inside the menu selection/setting on the LCD display, this key
as the “OK” key to enter into a lower layer of menu selection or to accept
the edited item’s contents.
When the IP phone is in dial mode, the “OK/Menu” key is used as th
Out” key.
11. CANCEL
When the IP phone is entered into the menu selection, this key is us
escape to an u
And when t
used to cancel the current edit and escape to an upper layer of the menu
selection.
12. TXT ←→
hen users need to enter ch
TRANSFER
his key is pressed to transfer an active call to another IP phone. When t
IP phone is active (incoming call is answered or outgoing call is accepted
by pressing this key, a dial tone will be heard, then the user can key
another IP phone’s number to transfe
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VP3302 IP Phone User Manual
the phone. If the call fails, the user can press the “Transfer” key again to
ing and the IP phone is ringing, by pressing the
“Transfer” key and then another IP phone’s number, a user can transfer the
ly to another party without answering the call.
is same function to send out a
ber.
mber will be called out right away.
15.
numbers in the slots of M1 - M10.
le to make a speed dial call to the specific party by pressing the
M1 – M10.
16.
umbers by pressing the
r each item of the 50 phone book numbers, the user
retrieve the original call connection.
When a call is incom
call immediate
14. RE/DIAL
When the IP phone is off the hook and some number has been dialed, this
key is pressed to call out. The “#” key does th
called num
When the IP phone is taken off the hook and this key is pressed immediately
afterward, the last dialed nu
SPEED DIAL M1 – M10
Users are able to store 10 specific phone
Users are ab
speed dial key from
PhoneBook
Users are able to store up to 50 phone n
“PhoneBook” button. Fo
can store both the number and the name for display.
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VP3302 IP Phone User Manual
2.2
The following is the roadmap of the menu on your IP phone.

¾IP Address
¾Network Mask
Default Route
Image Version
Configure (Password: 135)
¾PPPoE Username
¾PPPoE Password
¾Default Route
¾DNS Server
¾Time Zone
¾SIP
¾Login ID
¾Number
¾Password
¾(Yes/No) Proxy On
¾If Yes:
¾Proxy Address
¾Proxy Port
¾(Yes/No) Outbound Proxy
¾If Yes:
LCD Menu List
View
¾Network Value
¾
¾DNS Server
¾Ping
¾Restart
¾
¾(Yes/No) PKT Trace
¾Network
¾(Yes/No) Dynamic IP
¾(Yes/No) PPPoE
¾If yes:
¾Static IP
¾IP Address
¾Network Mask
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VP3302 IP Phone User Manual
¾Outbound Proxy IP
¾Outbound Proxy Port
¾Frame Size
mediate
diate Number
y
¾If Yes:
¾Busy Number
Answer
s:
¾No Answer Number
Answer Time
Advanced (
¾System
¾DSP Version
¾Upgrade/DnLoad
¾FTP Server IP
¾e
¾Upgrade g
¾Upgrade d
¾Config Profile
¾Debug Mode
¾
¾Dump Size
¾
¾Network
¾
¾
¾(Yes/No S
¾APS Ser
¾Restart Count
¾RTP
¾(Yes/No p e
¾SIP Domain Name
¾Forward Mode
¾(Yes/No) Im
¾If Yes:
¾Imme
¾(Yes/No) Bus
¾(Yes/No) No
¾If Ye
¾No
Password: 1230)
Image File Nam
Ima e
Loa er
Dump Address
Dump!
MAC Address
NTP Server
) AP Enable
ver
Process
) By ass Serv r
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VP3302 IP Phone User Manual
¾(Yes/No) Jitter Buf
¾(Yes/No) Aut
¾Phone A
¾Code
¾G.711u
¾
¾G.72
¾DTMF
¾
¾Pay
¾Voice
¾
¾BG is
¾Vo l u m e
¾Ring Volume
¾Handset Volume
Codec Tx Gain
)
¾U
¾SIP
PxyOn
rd
xy Address
roxy Port
¾P
N Server
re
fer
o Upgrade
dvanced
c
¾G.711a
G.729
3
DTMF Relay
load Type
(Yes/No) VAD
No e Level
¾Hand free Volume
¾
¾Scrn Con (0-9
¾Ring Type (1-10)
I Mode
¾Console
¾Lcd
¾Both
Advanced
¾(Yes/No) Jmp
¾Jmp Number
¾Jmp Passwo
¾Jmp Pro
¾Jmp P
rotocol
¾(Yes/No) STU
¾Media Port
¾Reg From
¾Reg To
¾Reg Expi
¾Reg Action
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VP3302 IP Phone User Manual
¾Local Port
¾User Setting
¾Platform
¾Billing Server
¾Log
¾U
¾P
¾C ssword
sername
¾Adm
¾Stat
atistics
Dialed
¾P
¾
ry Code
¾Area Prefix Code
in
ser Name
assword
onfirm Pa
¾Admin U
in Password
istics
¾User St
¾Call Missed
¾Call Received
¾Call
hone Statistics
¾Call Missed
¾Call Received
¾Call Dialed
Additament
¾International
¾My Count
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VP3302 IP Phone User Manual
2.3 Installation Environment
allation Environment
Step 1:
Please one and its handset. Then connect your handset to
the IP phone by plugging it into the left jack of the handset. If you use
d connection, please connect your network cable from your
br o the WAN port of your IP phone, such as NAT, HUB,
A
Step 2:
If you would like to have a PC online at the same time, please connect this
port to your PC.
Step 3:
Plug in your power adaptor to your IP phone and power source. The LCD of
your IP phone will display “Starting…….” and then the “SIP” menu will
appear within approximately 4 seconds.
Figure 4. Inst
take out your IP ph
RJ-45 broadban
oadband modem t
DSL, or CABLE.
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VP3302 IP Phone User Manual
3d
The VP3302 series IP Phone installation design is very friendly. Almost all the
configurations can be done through the keypads and LCD screen display on the
phone set in a few minutes. In order to make a VoIP call, please do the
configurations through the keypads as described in the following few sections.
Note:
(1). When inputting an English character in any menu item, please press that
key button quickly to switch between the different characters until the
correct one is found.
(2). When the input mode is in digit mode ( inputs are ‘0’~’9’and ‘*’,’#’), if an
English character is needed, please press the “TXT ←→ NUM” key first
to toggle to “character” input mode.
3.1 Network Configuration
W
the I
Phon
mod
3.1.1 Dynamic IPMethod (DHCP)
M
under device/router device). Under this environment, the
easiest way to connect to the internet is using the DHCP method. The IP Phone
when configured using this method will get the IP parameters dynamically, and
conne
C►(Yes/No) Dynamic IP
Configuration from The Keypa
hen using the VP3302 IP Phone, first set the network configuration to let
P Phone connect to the internet. , The proper method to configure the IP
e to connect to Internet depends on the network environment and phone
el.
ost of the network environments at the office, a hotel room or home are
a NAT (IP sharing
ct to the internet automatically.
onfigure ►Password：135 ►Network
Please press the “OK” key to set Yes on “(Yes / No) Dynamic IP” when
using DHCP method.
Most cable modem connections also use the DHCP method.
3.1.2 PPPoE Method
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