Aastra Dialog 4425 IP Vision User manual

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Dialog 4425 IP Vision
IP Telephone for MD Evolution
User Guide

EN/LZTBS 1032 1951 R81A
© Aastra Telecom Sweden AB 2008. All rights reserved.

3Dialog 4425 IP Vision
Table of Contents
Table of Contents
Installing Your Extension ................................... 6
Your Extension’s Accessories ......................... 12
IP Declaration and Start-Up of Your Extension 19
Welcome ........................................................ 29
Important User Information ............................. 31
Introduction to Your Extension ........................ 32
Logging on and Logging off Your Extension ... 43
Operations for Incoming Calls ........................ 50
Operations for Outgoing Calls ........................ 56
Operations during a Call ................................. 68
Directory, Phone Book and Call List ................ 78
Call Forwarding Services ................................ 95
Voice Mail Services ....................................... 115
Group Services ............................................ 133
More Features of Your Extension .................. 144
Physical Programming of Your Extension ...... 153
Programming Your Extension’s Services ...... 164
Attendant-Based Services ............................ 174
Services Reserved for Attendants ................. 181
QSIG-MD Private Network Services ............. 210
Index ............................................................ 215
Quick Reference Guide ................................ 221

5Dialog 4425 IP Vision
Table of Contents

Installing Your Extension
MD Evolution – Dialog 4425 IP Vision6
Installing Your Extension
Your Dialog 4425 IP Vision is usually installed by your system
administrator.
However, this section provides you with all of the instructions for
installing your extension yourself and for maintaining it.
Installing Your Extension’s Telephone
Cords
Your extension is connected to your company’s local area network
(LAN) through a network cable that connects into the RJ45 female
jack labelled LAN, located on the underside of your extension.
It is usually powered with a 230-volt power cord and a 24-volt
adapter connected to the jack also located on the underside of
your extension.
The handset cord is connected to the RJ12 female connector
labelled HANDSET located, once again, on the underside of your
extension. This may be installed so that it comes out of either the
left or right side of your extension. In the first case, the handset
cord should be inserted in the slot made for this purpose, as
illustrated in the diagrams below.
Mains Mains

7MD Evolution – Dialog 4425 IP Vision
Installing Your Extension
When it is necessary to disconnect a cord, it is recommended that
you use a screwdriver to depress the release tab on the RJ45 or
RJ12 male connector.
Notes:
In some cases, your extension may be directly powered
from your company’s LAN, if the LAN is equipped to do so
(in compliance with standard IEEE802.3af). In this case,
only the LAN connection is made, through a specific
network cable.
On the back of your extension, there is also an Ethernet jack
labelled “PC”, which – when applicable – enables you to
connect your PC to the LAN through your telephone. These
then share the same Ethernet port on the LAN.
Installing Your Extension’s Support Feet,
and Adjusting the Angle
Your extension is equipped with two support feet that have two
possible installation angles, depending on the angle you prefer for
your extension.
To install the support feet, push them into the underside of your
extension to the desired angle, then push in the tab to hold their
position.

Installing Your Extension
MD Evolution – Dialog 4425 IP Vision8
If you wish to remove the support feet, pull on the tab to release
them before removing the feet from the extension.
Adjusting the Screen Angle
Your extension’s screen is also adjustable, allowing you to choose
the best possible viewing angle.
To adjust the screen angle, simply push or pull the screen as
illustrated below.
Note: You may also adjust the contrast of your extension’s
screen. See the “Physical Programming of Your Extension”
section.
Installing Your Extension’s Label
Your extension also comes with a label that identifies each fixed
function key’s use. You may also indicate what functions have been
programmed on the various repertory keys integrated on your
extension (see the “Physical Programming of Your Extension”
section.)
This label is protected by a plastic cover.

9MD Evolution – Dialog 4425 IP Vision
Installing Your Extension
To insert or remove the label, lift the protective cover as illustrated
below.
Note: If you need a new label, contact your system
administrator.
Miscellaneous Tips for Installing and
Maintaining Your Extension
Most often, your extension will be installed on your desk. Here are a
few additional tips:
• Never place your extension on fragile surfaces. To prevent it
from scratching your desk, place an anti-skid mat underneath
your extension.
• Never place your telephone near any source of extreme heat, for
example – next to a radiator.
• Make sure that the LAN cable is never crimped.
Use a soft, slightly damp (not wet) or anti-static cloth to clean your
extension. Never use any abrasive solvents, liquids or cloths to
clean your extension.
AASTRA cannot be held responsible for any damage to your tele-
phone caused by any non-compliance with the above instructions.

Installing Your Extension
MD Evolution – Dialog 4425 IP Vision10
Installing Your Extension on a Wall
Your extension may also be installed on a wall support, without any
particular accessories.
To do so, you must first rotate the hanging clip on the extension,
thus ensuring that your extension’s handset will be secure. It is
made of flexible plastic.
According to the instructions illustrated below:
• Begin by removing the hanging clip with a screwdriver.
• Flip the clip over.
• Re-insert it into your extension.
Using a screwdriver, remove the plastic covers from the two holes
located on the underside of your extension. These holes are pre-
cut, and indicate where the screw heads will be inserted to mount
the extension on the wall.
100 mm

11MD Evolution – Dialog 4425 IP Vision
Installing Your Extension
Next, drill two holes that will hold your extension’s wall mounting
screws. These screws should be in compliance with the diagrams
below, with a vertical distance of 100 mm between them.
Now, simply insert the two wall mount screws into the holes on the
underside of your extension.
9,5 mm
9—10 mm
max 5,5 mm

Your Extension’s Accessories
MD Evolution – Dialog 4425 IP Vision12
Your Extension’s Accessories
You may also add the following optional accessories to your
extension:
• One or several DBY 419 01 satellite(s) or add-on key panel(s).
From one (1) to four (4) satellite(s) may be equipped, each one
offering 17 repertory keys that may be programmed with your
most often used internal or external telephone numbers or
telephone service codes.
• A DBY 420 01 add-on interface module.
As the case may dictate, this module may enable you to
connect to yours set, either an external ring device, or an
external device visually indicating your extension’s free, ringing,
or busy status.
This accessory is generally for alarm or security extensions.
• A headset.
This can allow you to process your calls using a headset, rather
than in handsfree or handset mode.
This is especially useful for ICD group agents who process
phone calls all day long.
This section provides you with all of the instructions necessary for
installing these accessories. It also includes the instructions for
using a headset.
For the programming and use of the add-on key panels’ or
satellites’ repertory keys, see the “Physical Programming of Your
Extension”, “Operations for Outgoing Calls” and “Group Services”
sections.
Note: You may add up to 4 satellites on your extension
without requiring any additional power supply units. All of
the satellites are powered from your extension, which is
powered either from the mains or the LAN.

13MD Evolution – Dialog 4425 IP Vision
Your Extension’s Accessories
Installing Add-on Key Panels
You can install add-on key panels without any particular tools or
accessories.
These add-on key panels are connected using a rigid connector
designed to attach the first satellite to the underside of your
extension, and each subsequent satellite to the underside of the
previous one.
These modules are held in place by a tulip-shaped pin that is
inserted in the appropriate hole on the underside of your extension
or the previous satellite, as well as the plastic slots located along
the edge of your extension or satellite.
So, to install any satellite, simply follow the directions illustrated in
the following diagram:
• With your extension upside down, position the new satellite
along the edge of your extension or of a previous satellite.
• Press firmly on the bottom of the satellite in order to correctly
insert it onto your extension or of the previous satellite.
When removing a satellite, press firmly on the top of it in order to
disconnect the plastic connector and the tulip-shaped pin.
Just as with your extension, each satellite has a support foot that
can be installed and adjusted to one of two positions, according to
the angle you have set for your extension.

Your Extension’s Accessories
MD Evolution – Dialog 4425 IP Vision14
Depending on the number of satellites connected to your extension,
it is suggested that you position the support feet according to the
diagrams illustrated below.
As you did with your extension, to install the support feet, push
them into the underside of your extension to the desired angle,
then push in the tab to secure their position.
If you wish to remove the support feet, pull on the tab to release
them before removing the feet from the extension.
Note: The power to your extension should be shut off
when installing the satellites, in order for these to be taken
into account by the system following installation.

15MD Evolution – Dialog 4425 IP Vision
Your Extension’s Accessories
Inserting the Labels for the Add-on Key
Panels
Each satellite is designed to have a label.
It is designed so you may indicate what functions have been
programmed on the various satellite repertory keys (see the
“Physical Programming of Your Extension” section.)
This label is protected by a plastic cover.
To insert or remove the label, lift the protective cover as illustrated
below.
Note: If you need a new label, contact your system
administrator.
Installation and Cables for an Add-on
Interface Module
An add-on interface module would be located on the underside of
your extension, in the rectangular opening on the underside of your
extension, designed for this purpose.
It is connected to your extension with a connector that features a
rigid extender attached with three torx-type screws that require an
adapted screwdriver.
The external ring device or the external visual device directly
connects to the module using an RJ12 connector.

Your Extension’s Accessories
MD Evolution – Dialog 4425 IP Vision16
Connecting a Headset
A headset may be connected with a cord inserted into the RJ12
female connector labelled HEADSET located on the underside of
your extension.
This cord may be installed so that it comes out of either the left or
right side of your extension.
When it is necessary to disconnect a headset cord, it is recom-
mended that you use a screwdriver to depress the release tab on
the RJ12 male connector.
Operation in Headset Mode
When a headset is connected to your extension, it is automatically
recognised by your extension.
You then have the option of operating your extension not only in
handset or handsfree mode, but now also in headset mode.
To activate the headset mode:
ÍPress and hold the Headset key shown on the left for
5seconds.
You will hear an acceptance tone, and an headset icon is displayed
on your extension’s screen. All of your incoming and outgoing calls
may now be processed using your headset.
Mains Mains

17MD Evolution – Dialog 4425 IP Vision
Your Extension’s Accessories
Moreover, whenever you process a call, the LED associated with
the Headset key will be on.
To deactivate the headset mode:
ÂPress and hold the Handsfree key shown on the left for
5seconds.
You will hear an acceptance tone, and the headset icon will dis-
appear from your extension’s screen. All of your calls will now be
processed either in Handset or Handsfree mode.
When the headset mode is activated, your calls are processed
similarly to calls in handsfree mode.
Therefore, to place an external call:
NO TO CALL zDirectly dial the number for the internal or external party to
contact, before pressing the “Call” dynamic function key.
Or, to answer a new incoming call presented on your extension:
Lx ÖÔPress the flashing line key on which the call is presented.
A new call presented on your idle extension will ring, just as it
normally would. You will be notified of a new call presented on your
extension with a single ring burst heard over your extension’s loud-
speaker, just as it normally would when you have an ongoing call.
Or, to disconnect a call:
íPress the “Clear” or C key on your extension.
Settings CallList   PhoneBook WAP Services
CS GC 15:49 07 Nov 2005
SMITH Peter
405

Log off 2 Missed

Your Extension’s Accessories
MD Evolution – Dialog 4425 IP Vision18
ìNotes:
You can adjust your headset listening volume in the same
way that you would for your extension’s loudspeaker or
handset volume. See the “Operations during a Call”
section.
Âor uWhen you are working with a headset, you may switch to
handsfree or handset mode by pressing the Handsfree key
on your extension, or by lifting the handset. To return to
headset mode, you must press your extension’s Headset
key once again.
Í

19MD Evolution – Dialog 4425 IP Vision
IP Declaration and Start-Up of Your Extension
IP Declaration and Start-Up of Your
Extension
The first time you use your Dialog 4425 IP Vision, once it has been
connected to the power supply and your company’s LAN, it is
necessary for it to be configured in relation to your company’s IT
network.
This is usually carried out by your system administrator only once,
at the time of installation. However, this section does provide you
with the instructions to do this yourself, or at least to know how to
access your extension’s IP environment characteristics that you
may need to provide to your system administrator if a problem
arises with your extension.
This section also provides you with information concerning the
process of starting up your extension.
Declaring Your Extension’s IP Network
Parameters
To manage your extension’s IP environment characteristics within
your company’s IT network, from your idle extension:
í*5Begin by simultaneously pressing and holding all three of the
keys shown on the left for approximately one second.
This is required in order to modify your extension’s IP network
parameters. Otherwise, by default, this information may only be
consulted, not modified. An acceptance tone confirms your
request.
Press the left navigation key on your extension twice.
This will highlight the “Settings” tab on the first line of your
extension’s screen, and you access your extension’s physical
programming services.
ÅÆÇ

IP Declaration and Start-Up of Your Extension
MD Evolution – Dialog 4425 IP Vision20
ÛPress the dynamic function key shown on the left in order to
have the “Network” option framed.
Select Press the dynamic function key shown on the left.
The following screens are displayed when you access the pro-
gramming of your extension’s IP network parameters.
CallList PhoneBook WAP Services
Display Contrast
Log Off Restriction
Option Unit
Hearing Level
Exit ÛÞ Select
Settings
Network
CallList PhoneBook WAP Services
Network
IP Address (xxx.xxx.xxx.xxx)
Subnet Mask (255.255.xxx.xxx)
Default Gateway (xxx.xxx.xxx.xxx)
Exit ÛÞ Select
CallList PhoneBook WAP Services
Network
Proxy Server (No)
Gatekeeper Discovery (By default (No))
Gatekeeper (xxx.xxx.xxx.xxx)
Exit ÛÞ Select
CallList PhoneBook WAP Services
Network
Gatekeeper Discovery (By default (No))
Gatekeeper (xxx.xxx.xxx.xxx)
Password (Yes)
Exit ÛÞ Select
Settings
DHCP (No)
Settings
SW Server (xxx.xxx.xxx.xxx)
Settings
Proxy Server (No)