Yealink Yealink SIP-T46G User manual

Copyright
Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) NetworkTechnology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevantprovisions ofthe CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by [e-mail].
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/35/EUand2014/30/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority tooperate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject tothe followingtwo conditions:
1. This device may not cause harmful interference, and

2. this device must accept any interference received, includinginterference thatmay cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 Rules.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference toradio communications. However, there is
no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful
interference to radio or televisionreception, which can be determined by turningthe equipment off and on, the user is
encouragedto try to correct the interference byone or more of the following measures:
1. Reorient or relocate the receivingantenna.
2. Increase the separationbetween the equipment andreceiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technicianfor help.
WEEE Warning
To avoid the potential effects onthe environment andhuman health as a result of the presence of
hazardous substances in electrical andelectronic equipment,endusers of electrical andelectronic
equipment should understandthe meaningof the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsortedmunicipal waste andhave to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to [e-mail].

GNU GPL INFORMATION
Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms andconditions of the
license.
The original GPL license, source code of components licensed under GPL andused in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer and
Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP-T46G IP phone.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features

User Guide for the SIP-T46G IP Phone
vi

Table of Contents
vii
Table of Contents
About This Guide............................................................................. v
In This Guide ........................................................................................................................................................v
Table of Contents........................................................................... vii
Overview ...........................................................................................1
Hardware Component Instructions ..............................................................................................................1
Icon Instructions .................................................................................................................................................3
Feature Status Icons ......................................................................................................................................3
Line Key Icons..................................................................................................................................................3
Other Icons .......................................................................................................................................................4
LED Instructions ..................................................................................................................................................5
Phone User Interface.........................................................................................................................................6
Getting Started.................................................................................7
Packaging Contents...........................................................................................................................................7
Optional Accessories.....................................................................................................................................9
Phone Installation............................................................................................................................................ 10
Setup Wizard .................................................................................................................................................... 12
Phone Status ..................................................................................................................................................... 13
Registration....................................................................................................................................................... 13
Idle Screen......................................................................................................................................................... 14
Entering Data and Editing Fields ................................................................................................................ 14
Customizing Your Phone ..............................................................19
General Settings............................................................................................................................................... 19
Wallpaper....................................................................................................................................................... 19
Screen Saver.................................................................................................................................................. 20
Backlight......................................................................................................................................................... 21
Contrast .......................................................................................................................................................... 22
Language ....................................................................................................................................................... 22
Time & Date .................................................................................................................................................. 23
Audio Settings .................................................................................................................................................. 24
Volume............................................................................................................................................................ 24
Ring Tones..................................................................................................................................................... 25

User Guide for the SIP-T46G IP Phone
viii
Key Tone......................................................................................................................................................... 27
Contact Management .................................................................................................................................... 27
Local Directory ............................................................................................................................................. 27
Network Directory....................................................................................................................................... 34
Call History Management ............................................................................................................................. 34
Viewing History Records........................................................................................................................... 35
Placing a Call from History Records ...................................................................................................... 35
Adding a Contact to the Local Directory ............................................................................................. 35
Deleting History Records.......................................................................................................................... 35
System Customizations ................................................................................................................................. 36
Headset Mode.............................................................................................................................................. 36
Bluetooth Headset ...................................................................................................................................... 37
DSS Keys......................................................................................................................................................... 42
Basic Call Features .........................................................................49
Placing Calls ...................................................................................................................................................... 49
Answering Calls................................................................................................................................................ 51
Ending Calls....................................................................................................................................................... 52
Redialing Numbers ......................................................................................................................................... 53
ReCall................................................................................................................................................................... 53
Call Mute ............................................................................................................................................................ 53
Call Hold/Resume............................................................................................................................................ 54
Do Not Disturb (DND) ................................................................................................................................... 55
Call Forward ...................................................................................................................................................... 57
Static Forwarding......................................................................................................................................... 57
Dynamic Forwarding .................................................................................................................................. 60
Call Transfer ...................................................................................................................................................... 61
Semi-attended Transfer............................................................................................................................. 61
Attended Transfer ....................................................................................................................................... 61
Network Conference ...................................................................................................................................... 62
Troubleshooting ............................................................................63
General Issues................................................................................................................................................... 63
Display Issues.................................................................................................................................................... 63
Call Issues........................................................................................................................................................... 64
Headset & Handset Issues ........................................................................................................................... 64
Audio Issues ...................................................................................................................................................... 64
Reboot & Upgrade & Reset Issues............................................................................................................ 65
Regulatory Notices........................................................................67
Service Agreements........................................................................................................................................ 67
Limitations of Liability.................................................................................................................................... 67

Table of Contents
ix
Safety Instructions........................................................................................................................................... 67
Appendix A –Time Zones.............................................................69
Index................................................................................................71

Overview
1
Overview
This chapter provides the overview of the SIP-T46G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
Phone User Interface
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.

User Guide for the SIP-T46G IP Phone
2
Hardware component instructions of the SIP-T46G IP phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys, time, date
and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates call status, message status and phone’s system
status.
• Receives an incoming call—Fast flashing
• Receives a voice mail or text message—Slowly flashing
③
Line Keys
Use these keys to activate up to sixteen accounts and assign
various features.
④
HEADSET Key
Toggles and indicates the headset mode. The key LED
illuminates solid green when headset mode is activated.
MUTE Key
Toggles and indicates mute feature. The key LED illuminates
solid red when the call is muted.
⑤
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
⑥
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode.
The key LED illuminates solid green when the speakerphone
mode is activated.
⑦
Volume Key
Adjusts the volume of the handset, headset, speaker, ringer or
media.
⑧
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
⑩
Soft Keys
Label automatically to identify their context-sensitive features.
⑪
Speaker
Provides hands-free (speakerphone) audio output.
⑫
Hookswitch Tab
Secures the handset in the handset cradle when the IP phone
is mounted vertically. For more information on how to adjust
the hookswitch tab, refer to Yealink SIP-T46G Quick Start Guide.

Overview
3
Item
Description
⑬
Hookswitch
Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line,
laying the handset down on the handset cradle, the phone
disconnects from the line.
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Network is unavailable
Hands-free speakerphone mode
Handset mode
Headset mode
Do Not Disturb (DND)
Ringer volume is 0
Missed Calls
Call Forward
Bluetooth mode is on
Bluetooth headset is both paired and connected
Line Key Icons
Icon indicator (associated with line key features)
Icons
Description
Directory
Local Group
Network Group

User Guide for the SIP-T46G IP Phone
4
Icons
Description
Speed Dial
Voice Mail
Transfer
Forward
Conference
Hold
DND
ReCall
Group Listening
Icon indicator (associated with line)
Icons
Description
The private line registers successfully
The shared/bridged line registers successfully
Registering
Register failed
Other Icons
Icon indicator (associated with call history)
Icon
Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
Icon indicator (associated with contact)
Icon
Description
Contact icon

Overview
5
Icon
Description
The default caller photo
LED Instructions
Power Indicator LED
LED Status
Description
Solid red
The phone is initializing.
Fast flashing red (300ms)
The phone is ringing.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
Line key LED
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast flashing green
The line receives an incoming call.
Slowly flashing green
The call is placed on hold.
Off
The line is inactive.
Line key LED (used as a page switch key)
LED Status
Description
Fast flashing green
The line receives an incoming call on the line key of the
non-current page.
Fast flashing red
The monitored user receives an incoming call on the line
key of the non-current page.
Off
The line keys are idle.
Note
The above introduces the default LED status. The statuses of the power indicator LED is
configurable. For more information, contact your system administrator.

User Guide for the SIP-T46G IP Phone
6
Phone User Interface
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on
the phone.
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced option is only accessible to the administrator. For more information on
customizing your phone with the available options from the phone user interface, refer to
Customizing Your Phone on page 19.

Getting Started
7
Getting Started
This chapter provides the following basic installation instructions and information for obtaining
the best performance with the SIP-T46G IP phone. Topics include:
Packaging Contents
Phone Installation
Setup Wizard
Phone Status
Registration
Idle Screen
Entering Data and Editing Fields
If you require additional information or assistance with your new phone, contact your system
administrator.
Packaging Contents
The following components are included in your SIP-T46G IP phone package:
SIP-T46G IP Phone

User Guide for the SIP-T46G IP Phone
8
Phone Stand
Handset & Handset Cord
Ethernet Cable (2m CAT5E FTP cable)
Quick Start Guide
Power Adapter
Check the list before installation. If you find anything missing, contact your system
administrator.

Getting Started
9
Optional Accessories
The following items are optional accessories for your SIP-T46G IP phone. You need to purchase
them separately if required.
Wall Mount Bracket
Headset
Wireless Headset Adapter EHS36
Bluetooth USB Dongle BT40
Note
We recommend that you use the accessories provided or approved by Yealink. The use of
unapproved third-party accessories may result in reduced performance.

User Guide for the SIP-T46G IP Phone
10
Phone Installation
If your phone is already installed, proceed to Setup Wizard on page 12.
This section introduces how to install the phone:
1) Attach the stand or the optional wall mount bracket
2) Connect the handset and optional headset
3) Connect the network and power
1) Attach the stand or the optional wall mount bracket
Desk Mount Method
Wall Mount Method (Optional)
Note
The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is
mounted vertically.