EdgeStar DEP501WP User manual

i
Important Safety Information
Improper handling can cause serious damage to the EdgeStar dehumidifier and/or injury to the
user. This dehumidifier
is
designed for domestic indoor useonly. Do not use the unit for
industrialor
commercial use. Any
other usemay
invalidate
the warranty. Please review the
ratings
label located
on the rear panel of the unit
for
electrica
l
and other
technica
l
data
related to
this
unit. The unit must be
connected
to
a
properly
grounded
wall
outlet. Please read
and follow the safety information listed below.
Warning: The water produced by the dehumidifier is not potable or suitable for drinking.
Do not drink or use condensate or water drained from the unit as it contains contaminates and
could make you sick.
Note: Electrical products should not be disposed of with household waste. Please contact
your local recycling center for more information on how to recycle electronic waste.
Electrical Safety
•
This
dehumidifier
is
de
signed
for indoor use only. Do not usethe unit near bath
tubs,
swimming
pools or other bodies of
water.
•
Do not wet the housing
or
control
panel.
•
Do not
exceed
the power outlet ratings.
•Do not pull the unit by the
cord.
•Always turn the unit off and
unplug it
from
the
outlet when
cleaning.
•Unplug the unit if it
is
not going to be used
for
an
extended
time
period.
•Do not
operate
the unit with a power
plug
missing
the ground plug, a
damaged
cord,
or
a
loose
socket.
•
B
e
sure
the dehumidifier
is
properly grounded.
•Never plug or unplug the unit with wet
hands.
•Do not bypass,cut, or remove the
grounding plug.
•Do not
use
extension cords or power strips with
this
unit. You may need to
contact
your
electricia
n
if it
is
necessary to use
alonger
cord or youdo not have a
grounded
outlet.
Do
not modify the
power cord’s length or
share
the outlet with other
appliances. It
is
recommended
the unit be
connecte
d
on its own
circuit.
•Do not start
or
stop the unit by switching
the
circuit's power on and
off.
•If the power cord
is
damaged, it
must
be
replaced
by the
manufacturer
or
a qualified
technician.
•Never open the unit while it
is
plugged
in.
•
Immediately
unplug the unit if it
makes
strange sounds, emits
smells,
or smoke
comes
out of
it,
and
contact
customer service.
•
Do not remove any part of the casing unless instructed to do so by an authorized
technician.
•
Yo
ushould never
attempt
to repair the
unit
yourself.

ii
General Safety
•
This
unit
is
not
intende
d
to be used
by
children.
•Children should be supervised to ensure
that
they do not play with
this
product.
•Do not allow children to play with the controls or drop any objects into the air outlets
or
vents.
•Care should be taken when
using
the unit
in
a room with infants, elderly
persons,
and
children.
•Do not
place
flower vases, containers, or
any
objects on top of the
unit.
•Do not allow anyone to
si
t
on the
unit.
•Do not climb on or
use
the unit
as
a
step.
•Do not cover the
air
intake or exhaust vents with towels, clothes, or materials that
prevent
airflow.
•When using the unit in closets or confined spaces, be sure to keep doors open to allow proper
ventilation.
•Do not use
this
appliance
near
flammable
gas
or
combustibles,such as gasoline, benzene, thinner,
etc.
•Do not use theunitin areas where chemicals
are
handled.
•
Do not
place
the unit near
a
heat source
as
doing
so
may cause the plastic parts to
melt.
•Only
use
in an upright position on
a
flat,
level
surface and provide at least
10
inches
of clearance
from any wallsor
objects.
•Routethe power cord carefully to
avoid
creating
a
tripping
hazard.
•Whenusingin closets
or
confined
spaces,
be
sure
to keep doors open to allow
proper
ventilation.
•Clean the pre-filter regularly. A
clogged
pre-
filtercan restrict proper airflow and
reduce
the lifespan
and/or
efficiency
of
this
unit.
•Never run the unit without a pre-filter.

iii
Table of Contents
IMPORTANT SAFETY INFORMATION..........................................................................................................................I
TABLE OF CONTENTS………………………................................................................................................................III
INTRODUCTION…………………………….....................................................................................................................1
PARTS IDENTIFICATION………………….....................................................................................................................2
FRONT VIEW……………………………………… ...............................................................................................................2
BACK VIEW…………………………………………. .............................................................................................................2
INSTALLATION INSTRUCTIONS…………… ...............................................................................................................3
CONTROL PANEL OVERVIEW……………. .................................................................................................................4
OPERATING THE CONTROL PANEL……………. ...................................................................................................................5
Power…………………………………………….. ..............................................................................................................5
Timer………………………………………………..............................................................................................................5
Fan Speeds………………………………………..............................................................................................................5
Setting the Humidity Level………………………… ..........................................................................................................5
LED Display………………………………………… ..........................................................................................................6
Water Full Light……………………………………. ...........................................................................................................6
Additional Notes About the Dehumidifier’s Behavior ......................................................................................................6
DRAINING THE UNIT………………………….. ..............................................................................................................7
PUMP DRAIN…………………………………….. .................................................................................................................7
MANUAL DRAIN…………………………………...................................................................................................................8
CONTINUOUS GRAVITY DRAIN…………………………. .......................................................................................................8
MAINTENANCE……………………………… ..................................................................................................................9
CLEANING THE UNIT…………………………….. .................................................................................................................9
C
LEANING THE
P
RE
-
FILTER
…………………..
................................................................................................................9
CLEANING THE WATER BUCKET…………………...............................................................................................................10
PREPARATION FOR STORAGE……………………. .............................................................................................................10
AUTO-DEFROST…………………………………. ..............................................................................................................10
ENERGY SAVING GUIDE…………………. .................................................................................................................10
TROUBLESHOOTING…………………….....................................................................................................................11
SPECIFICATIONS…………………………....................................................................................................................13
EDGESTAR LIMITED WARRANTY.............................................................................................................................14

1
Introduction
Thank you for purchasing this EdgeStar dehumidifier. We hope that this purchase will be the
beginning of a lasting and rewarding relationship between you and EdgeStar. We will provide the
customer support and exemplary products necessary to nurture that relationship.
This manual contains important information regarding the proper installation, use, and
maintenance of your dehumidifier. Following this manual will ensure that your product will work at
its peak performance, efficiency, and safety.
Please save the original product packaging in case you need to safely transport your
dehumidifier.
For Your Records:
Please write down the model number and serial number below for future reference.
Both numbers are located on the ratings label on the back of your unit and are
needed to obtain warranty service. You may also want to staple your receipt to this
manual as it is the proof of your purchase, and is also needed for service under your
warranty.
Model Number:
Serial Number:
Date of Purchase:
For a more efficient experience, please do the following before contacting customer service:
•If you received a damaged product, immediately contact the dealer that sold you the
product.
•Read and follow this instruction manual carefully to help you install, use, and maintain your
dehumidifier.
•Read the troubleshooting section of this manual as it will help you diagnose and solve
common issues.
•Visit us on the web at https://www.edgestar.com for product guides, additional
troubleshooting resources and up-to-date information. You can also find an interactive
self-diagnostic tool at https://support.edgestar.com. If you need service, our friendly

2
Parts Identification
Front View
Back View

3
Installation Instructions
You can use the EdgeStar dehumidifier to create a comfortable environment and prevent damage
caused by moisture to books or valuables in areas such as basements or home libraries. Follow
the instructions below to unpack and set up your unit.
1. Carefully unpack the dehumidifier from its box and packaging material, and remove any
adhesive tape holding the water bucket and filter in place. You may want to save the box for
storing and transporting the unit. Let the unit sit upright for at least 24 hours before powering it
on to allow the compressor’s fluids to settle.
2. Place the dehumidifier on a level floor or surface that is strong enough to support the unit with a
full bucket of water in a room where the ambient temperature will not drop below 41°F, and
away from any heat sources such as direct sunlight, heaters, radiators, dryers, etc.
Allow at least 10 inches of space all around the unit and at least 20 inches of space above the unit.
If
you have multiple power outlets in the
room, choose
one that
is
near
the
dehumidifier and that
willbe able to provide
adequat
e
power to the
unit.
See
the power requirements liste
d
in the
produc
t
label
located
on
the
side, or on the
back
of your
dehumidifier.
3. Close all windows and doors.
To
be most
effective, use
the
dehumidifier in a
contained
room as
opposed
to a
partitioned
studio or
warehouse
type
space.
4.
To
activate
the unit and ensure the warning switches
are engaged, remove
the water
bucket
and reinstall it;otherwise,
the
unit may not work
properly.
5. Plug the unit in to a
grounded
outlet. (Read the “Safety
Information”
section.)
Note:
•Dehumidifiers working in a basement will have little or no effect on adjacent enclosed rooms
such as closets, unless there is enough circulation of air in and out of the enclosed area.
•The unit is designed to work in environments with temperatures between 41°F and 95°F.
Caution: This unit is for freestanding, indoor use only and will not operate correctly if used
outdoors or if built in under a counter or cabinet.

4
Control Panel Overview
Button
Function
Powers the unit on or off.
Adjusts the fan speed.
Activates the timer mode.
Increases the desired relative humidity setting for damper air.
Note: When in Timer Mode, this button will increase the Timer setting in increments of 1
hour.
Decreases the desired relative humidity setting for drier air.
Note: When in Timer Mode, this button will decrease the Timer setting in increments of 1
hour.
Adjusts the temperature display to be shown in Celsius (C) or Fahrenheit (F).
Indicator Light
Function
Bucket Full
Lights up to indicate that the water bucket is full and must be emptied.
Timer
Lights up to indicate that the unit is in timer mode.
High Speed
Lights up to indicate the fan is on the high setting.
Normal Speed
Lights up to indicate the fan is on the normal setting.
Defrost Indicator
Lights up to indicate the auto defrost operation is on.
Note: This unit is not a humidifier; using the increase humidity button will not add moisture to the
air.

5
Display
Function
Temperature / Timer
Display
Displays the current temperature. When adjusting the Timer setting,
displays the time setting in hours then reverts back to current
temperature after 10 seconds.
Humidity Level
Display
Displays the level of humidity. Displays desired humidity level when
increasing or decreasing desired level, then reverts to current humidity
level after 10 seconds.
Operating the Control Panel
Power
Use the Power button to turn the portable dehumidifier on and off. By default, when you first use
the power button, the unit will begin to operate in normal fan speed mode.
Auto-Shut Off: The unit will shut off when the set humidity has been reached, or when the water
bucket is full, has been removed, or is not in its proper position.
Timer
The
timer
mode
allows for continuous
operation
for
a
user defined set number of hours.
To operate the unit in timer mode:
1. Make surethe power cord
is
plugged
into a power
outlet.
2.
Press
the Power
button.
3.
Press
the
Timer
button to
activate
the timer
mode.
The Timer
Mode
indicatorlocated
above
the
Timer
button
will light up
green.
4.
Press
the Increase and Decrease buttons to set the desired number
of
hoursfor the
dehumidifier to run.
The
timer can be set in increments
of
1 hour up to 24 hours. Thetimer
setting display will
flash
for approximately
10seconds before reverting
back
to displaying
the
current
temperature.
5. To cancel or turn off the timer setting, adjust the increments by using the Increase and
Decrease buttons until ‘0’hours is shown on the display.
Fan Speeds
The dehumidifier has two fan speeds. Use the high fan speed for maximum moisture removal.
Use the normal fan speed for quieter operation.
Select the fan speed by pressing the Fan button until the desired mode is illuminated.
Setting the Humidity Level
The desired humidity level can be set within a range of 30% Relative Humidity (RH) to 90% RH
in 5% increments.
To set the desired humidity level percentage:
1. Make sure the power cord is plugged into a power outlet.
2. Press the Power button.
3. Press the Increase and Decrease buttons to set the desired humidity level. After
approximately 10 seconds, the LED display will revert to the actual room humidity level with
±5% accuracy. For drier air use the Decrease button.
Note: Relative Humidity (RH) is the ratio of the actual water content of the air at a given
temperature to the potential water content at that same temperature.

6
LED Display
There are 2 LED displays located on the control panel of this unit.
Temperature and Timer Display
When
operating
normally,
this
will display the current
temperature
in
the
room where the
dehumidifier is
located.
When adjusting the timer
setting,
thiswill display the hours
remaining
for the
timer.
Humidity Level Display
When
operating
normally,
this
will display the current relative humidity
in
the room where the
dehumidifier is
located.
When adjusting the
desired
humidity setting, this will display the
humidity level you set
.
Error Codes
In
addition
to showing the
humidity, the
display screens may show
the
following error
codes:
E1
-Temperature
sensor
error
E2
-
Defrost
sensor
error
E3- Humidity
sensor
error
For
El, E2, and
E3
error codes, power the unit off, and then unplug the
unit
for
15
minutes.
Plug the unit in and power i t on. If the
issuepersists, please
contact
customer service.
LO
-
Temperature too low error
This means the current room
temperature
is
below
32°F.
Make surethe
ambient
temperature
is
suitable for the unit (4
1
°F
-
95°F). If
the
ambient
temperature
is
suitable,
please contact
customer
service.
HI-
Temperature too high
error
This means the current room
temperature
is
above
122°F. Make surethe
ambient
temperature
is
suitable for the unit (4
1
°F
-
95°F). If
the
ambient
temperature
is
suitable,
please contact
customer
service.
Water Full Light
The Water Full Light will illuminate when the bucket is ready to be emptied. The light also turns
on when the bucket is not installed at all or is not installed correctly. Once the water is drained,
and the bucket is properly installed, the light will no longer illuminate and the unit will operate
normally.
Additional Notes About the Dehumidifier’s Behavior
•Once the unit reaches the desired humidity level, the power
button
willremain lit while the
compressor and fan shut
off.
•When turning the unit off and
back
on in a normal manner
the
dehumidifier will retain
its
last target humidity settings
except
In
the
event of
a
power interruption (i.e.power
outage
or if unit is
unplugged).
•Ifthe unit
is
turned on when the room's relative humidity
is
lower
than
the desired humidity
level, the unit will run for a short period of
time
and then the compressor and fan will shut
off.

7
Draining the Unit
There are 3 different ways in which this dehumidifier can be drained: pump drain, manual drain,
and continuous gravity drain. Please review the below descriptions and instructions for each
method to determine which is best for your specific setup.
Pump Drain
This
dehumidifier comes with the built-in pump that will
engage
automatically
to drain water
into a floor drain or other suitable
drainage
port.
To
setup the dehumidifier to utilizethe built-in
pump please
follow
the instructions
below.
1. Locate the pump drain hose and insert
firmly
into pump
drain
outlet on the lower left side of
the
back
of the
unit.
2.
The
drain hose will click into
place
when
attached properly.
3. Place the other end of the drain hose in a floor drain or
other
suitable
drainage port.
4.
Operatethe
unit in a normal
manner.
5.
To
remove
pump
drain line, (1)
press
the release
button
located
directly
above
the pump
outlet and (2) pull the line straight out of the unit.
Note: The pump will not be activated if the water bucket is full or not installed properly. Please
empty the water bucket and re-install it properly before using the pump drain feature.
Note: The pump is capable of pumping water up to 16ft vertically or horizontally.
Note: If the pump drain hose has not been connected properly, the unit will not activate the pump
feature. A sensor is located at the pump drain hose connection to detect if the hose has been
properly connected. An audible ‘click’ will be heard when the pump drain hose is inserted
properly. Once connected properly, the dehumidifier will automatically switch to using the drain
pump.

8
Manual Drain
The
dehumidifier
can
be
drained
manually using the water
bucket. When
the bucket
is
full,
the
unit will
automaticall
y
stop running, and the
Bucket
Full
light will illuminate. Follow the below
steps to remove the
bucket
and
dump the
water.
1. Slowlyand carefully pull the bucket out by the handles and
lift
upward
to
remove it.
2.
Use
both hands to carefully empty the water
bucket.
3.
Reinstall the
bucket.
Please
note that thisunit
is
designed to
not
operate
if the water
bucket
has not been installed
properly.
Additional notes when emptying the water bucket:
•Do not place the bucket on the floor as its bottom is uneven and it will not stand upright on its
own.
•There is a carrying handle located inside the water bucket that can be used as needed for
carrying the water bucket.
Continuous Gravity Drain
The
dehumidifier
can
be
drained
continuously to a suitable floor drain
by
using the gravity drain
port. In order to utilizethe continuous gravity
drain
you will need to supply
a
suitable drain hose.
Youmay use a
standard
garden
hose with a
3
/
4
"
connector fitting.
1. Locate the gravity drain hose port found on the
back
of the
unit
(located
on the
middle, right
hand side).
2. Unscrew the drain cover by turning it counter clockwise, and
remove
the rubber
stopper.
3. Screw the drain hose onto the
threaded
portion of the drain
outlet
and
tighten it
firmly.
4. Place the other end of the drain hose in a floor drain or
other
suitable
drainage
port. The drain must be
located
below the
level
of
the drain outlet on the
back
of the unit to allow for proper
gravity
drainage.
Warning: The water produced by the dehumidifier is not potable or suitable for drinking. Do not
drink the water drained from the unit as it contains contaminates that could make you sick.
Note: A continuous gravity drain hose is not included. It must be provided separately. A
dehumidifier drain hose or standard garden hose with a 3/4" fitting is required. As with all hose
attachments, ensure that a rubber gasket is installed in the hose fitting in order to prevent leaks.

9
Maintenance
Clean the dehumidifier and pre-filter regularly to maintain maximum
performance
and
efficiency
and to prolong the unit's
life.
Be
sureto always unplug
the
dehumidifier from the
power outlet before
cleaning.
Cleaning the Unit
Use
a soft dry cloth to wipe the body clean. If necessary, use
lukewarm
water to
dampena
cloth to
clean
the unit. Use a soft bristle brush
and
vacuum cleaner
to clean
between
the air
intake and exhaust vents.
Never use abrasive
chemicals,
volatile substances,
gasoline, detergents,
chemically treated
cloths, or other
cleaning
solvents
that may
damage
the
cabinet exterior.
Never spray water directly on the unit.
Cleaning the Pre-filter
Clean the pre-filter
periodically
to prolong the unit's
life, and
keep the
unit
running efficiently.
Lint, dust, and dirt can clog the unit and
reduce
its
performance
and effectiveness. If the unit is
used in a dusty
environment
you may need to
clean
the pre-filter on
a
weekly basis.
To clean the pre-filter, follow the steps below:
1. Power off the unit. Remove the water bucket and then remove the pre-filter as shown below.
2. Use a vacuum cleaner or tap the pre-filter lightly to remove loose dust and dirt, then rinse it
thoroughly under lukewarm running water (below 104°F). You may use a mild soap and water
solution if needed. Allow the pre-filter to air dry in a cool and shaded place. Dry the pre-filter
thoroughly before reinstalling it.
3. Reinsert the pre-filter.
Important: On a regular basis it is required that the pre-filter be inspected for buildup of lint, dust,
and other materials. A clogged pre-filter can restrict proper airflow and cause undue strain on the
mechanical components of your dehumidifier resulting in reduced performance and shorter
product lifespan.
Note: Do not put the filter in a dishwasher.
Warning: Never operate the unit without the pre-filter.

10
Cleaning the Water Bucket
Wash the water bucket frequently to prevent the growth of bacteria, mildew, and mold.
To clean the water bucket, follow the steps below:
1. Remove the water bucket from the unit.
2. Wash the bucket with clean water and a mild detergent. Rinse the bucket thoroughly.
3. Install the water bucket.
Preparation for Storage
If you are not going to be using the unit for an extended period of time, follow the instructions
below before storing your unit:
1. Turn the unit off, unplug it, and wait 24 hours before emptying the water bucket to allow for excess
moisture to drain into the bucket.
2. Drain all water from the water tank.
3. Clean the air filter, water tank, and unit.
4. Unplug and carefully wind the power cord.
5. Cover the unit with a plastic bag.
6. Store the unit in an upright position in a dry, well-ventilated place.
Auto-Defrost
When the unit
is
operated
in temperatures below
54°F
the surface of
the
evaporator
may
accumulate
a layer of frostwhich will
reduce the
efficiency
and effectiveness of the
dehumidifier. When thisoccurs,
the
unit will
automatically activate
itsauto-defrost feature.
The
time
required
to
complete
the auto-defrost cycle varies and
is
dependent
on
the
ambient
temperature
and relative humidity of the
operating environment.
The
auto-defrost
indicator
located
on the control panel will light up
when
the auto-defrost feature
is
running.
Energy Saving Guide
Read and follow the guide below to get the best performance and efficiency from your portable
dehumidifier:
•Do not cover the air outlet (exhaust) while in use.
•Do not place the unit in front of curtains or drapes to ensure they do not obstruct the air
intake.
•Keep curtains, blinds, or drapes closed during the sunniest part of the day.
•Close all windows and doors.
•Indoor relative humidity should ideally be kept between 35 and 60 percent depending on the
ambient temperature.
•Make sure the unit is on a level surface.
•To prolong the compressor’s life, please wait at least 3 minutes before turning the unit back
on after shutting it off.
•Inspect and keep the pre-filter clean by cleaning it regularly.
•Perform routine maintenance.
Note: Do not put the water bucket in a dishwasher.
Note: Do not operate this dehumidifier in temperatures below 41°F.

11
Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
Possible Cause
Solution
My dehumidifier does not dry the
air.
There is insufficient time to
dry.
Run the unit for a longer
period of time.
The air intake or exhaust
vents are blocked.
Make sure there are no
towels, curtains, or furniture
blocking the front or back of
the unit.
The humidity control may not
be set low enough.
Lower the desired humidity
setting.
There are open windows or
doors.
Close all windows and doors.
The room temperature is too
low (below 41°F).
Increase the room
temperature.
There is a kerosene heater or
other device giving off water
vapor in the room.
Remove any device
producing water vapor.
Frost appears on the coils.
This is normal behavior.
The dehumidifier has an
auto-defrost feature.
My dehumidifier is not
functioning at all.
The unit is not receiving
power.
Make sure the unit is plugged
in.
There is insufficient power.
Move the unit to another
outlet. Check your circuit
breaker. (Refer to the rating
label on the back of the unit
to determine the Amperage
draw.)
The water bucket is full.
Drain the water bucket and
restart the unit.
The water bucket is not in the
proper position.
Remove the bucket and
reinsert it.
The control panel is not
functioning.
If no indicator lights turn on,
contact customer service.
My dehumidifier is making a loud
noise.
The air filter is clogged.
Clean the air filter.
A foreign object has jammed
the fan.
Shut off the unit and remove
the object from the fan.
The floor below the unit is
uneven.
Move the unit to a level
surface.
My dehumidifier is making a
continuous metallic knocking or
pinging sound.
The unit may have been
shipped on its side.
Shut off the unit. Let the unit
sit on a level surface for at
least 24 hours and restart.
The compressor is damaged.
Contact customer service.

12
Issue
Possible Cause
Solution
My dehumidifier is leaking.
A drain hose has been
attached and is loose.
Secure the drain hose. Route
your drain hose to a floor
drain or other suitable
drainage port.
The water bucket is cracked.
Contact customer service.
My dehumidifier runs for a little
while and then it trips the power
cord or the circuit breaker.
The dehumidifier may be
plugged into an outlet that
cannot supply the correct
amount of electrical current.
Contact an electrician if the
unit works in a different room
or on a different circuit.
The control panel lights blink
randomly.
The unit may have a faulty
control panel.
Restart the unit, and if the
issue persists, contact
customer service.
The unit has an “E1” Error.
This is a temperature sensor
error.
Restart the unit, and if the
issue persists, contact
customer service.
The unit has an “E2” Error.
This is a defrost sensor error.
Restart the unit, and if the
issue persists, contact
customer service.
The unit has an “E3” Error.
This is a humidity sensor error.
Restart the unit, and if the
issue persists, contact
customer service.
The unit has a “LO” Error.
The current room temperature
is below 32°F.
Make sure the ambient
temperature is suitable for the
unit (41°F –95°F). If the
ambient temperature is
suitable, please contact
customer service.
The unit has a “HI” error.
The current room temperature
is above 122°F.
Make sure the ambient
temperature is suitable for the
unit (41°F –95°F). If the
ambient temperature is
suitable, please contact
customer service.

13
Specifications
Description of product
Portable Dehumidifier
Portable Dehumidifier
Model
DEP501WP
DEP701WP
Voltage/Frequency
AC 115V~60Hz
AC 115V~60Hz
Power Consumption
540 W
862 W
Operating Current
4.7 A
7.5 A
Water Bucket Capacity
8 Liters / 2.11 Gallons
8 Liters / 2.11 Gallons
Dehumidifying Capacity at
80°F RH 60%
50 pints / day
70 pints / day
Refrigerant
R410A
R410A
Dimensions
W x D x H
15.25” x 11.13” x 23.75”
15.25” x 11.13” x 23.75”
Weight
39 lbs.
45 lbs.

14
EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions set forth as
follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at an
authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts, or exchange
the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will carry the remaining
warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be responsible for labor charges incurred.
All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to an EdgeStar authorized
repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or refurbished parts free
of charge. EdgeStar may request a defective part be returned in exchange for the replacement part. All replacement parts or
products will be new, remanufactured, or refurbished. All products and parts replaced by EdgeStar under warranty service
become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during operation of the
product under normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product
in residential settings within the contiguous United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
•Labor charges for installation, setup or training to use the product.
•Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
•Cosmetic damage such as scratches and dents.
•Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
•Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
•Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or rental or commercial use.
•Labor, service transportation, and shipping charges incurred 91 days or more after the date of original purchase.
•The use of EdgeStar products in commercial or rental settings.
•Optional accessories, attachments, and appearance items.
•Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
•Products lost in shipment, or theft.
•Products sold AS IS or from an unauthorized reseller.
•Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
•Damage to personal property from use of product.
•Replacement of repair of household fuses, circuit breakers, wiring, or plumbing.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and warranty service at
www.edgestar.com or 1-866-319-5473. Before contacting EdgeStar, have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the product must be
returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping related costs to and from the repair
facility. EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective
product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION
TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY
OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE OR KIND SHALL
THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY REASON, UNDER ANY THEORY, FOR MORE THAN THE BASIC COST OF
THE PRODUCT TO THE PURCHASER OR END USER. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE.
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