Ejoin ACOM516 User manual

ACOM516 User Manual
Shenzhen Ejoin Technology Co.,Ltd.
EJOIN ACOM516 VoIP Gateway
User Manual
Shenzhen Ejoin Technology Co.,Ltd.
Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block,
Bao an District. Shenzhen City, P.R China.
Tel: [phone]
Fax: [phone]
Email: m[email protected]om
Skype: szejointech
Website: www.ejointech.com

ACOM516 User Manual
Shenzhen Ejoin Technology Co.,Ltd.
Revision History
Date
Version
Description
Autor
2013/4/18
V1.0
First draft
Ryan Yang
2014/5/26
V1.1
Features added
Chelson Chou
2015/7/17
V1.2
Document restructured
Chelson Chou
Wendy Guo

ACOM516 User Manual
Shenzhen Ejoin Technology Co.,Ltd.
Disclaimer
The information contained in this publication is subject to change without
notice. Ejoin Technology makes no warranty of any kind with regard to
this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Ejoin Technology shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this
manual.
Copyright
Copyright©Shenzhen Ejoin Technology of Co., Ltd. No part of this
document may be reproduced, transmitted, or translated, in any form
without prior written permission. Offenders are liable to the payment of
damages. All rights are reserved in the event of grant of a patent or the
registration of a utility model or design. All specification supplied herein
are subject to change without notice at any time.

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Contents
ChapterⅠEquipment Information....................................................................1
1.1 Product Brief......................................................................................................................1
1.2 Product Application ..........................................................................................................1
1.3 Product Appearance..........................................................................................................2
1.4 Special Features.................................................................................................................3
1.5 Specification.......................................................................................................................3
1.6 Mobile Features.................................................................................................................4
Chapter ⅡEquipment Installation...................................................................5
2.1 SIM Card Placement.........................................................................................................5
2.2 Antenna Installation..........................................................................................................5
2.3 Network Connection..........................................................................................................6
2.4 Power Connection..............................................................................................................6
2.5 Serial Connection ...............................................................................................................7
Chapter ⅢWeb Settings..................................................................................8
3.1 Login...................................................................................................................................8
3.2 Basic Settings .....................................................................................................................8
3.3 SIP Protocol .....................................................................................................................10
3.4 GoIP Settings ...................................................................................................................13
3.4.1 Port Settings............................................................................................................... 13
3.4.2 Base Stations.............................................................................................................. 15
3.4.3 IMEI Settings............................................................................................................. 17
3.4.4 PIN Settings................................................................................................................ 18
3.4.5 SMS Send................................................................................................................... 19
3.4.6 SMS Receive............................................................................................................... 21
3.4.7 Lock/Switch Card...................................................................................................... 22

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3.4.8 Port Inter-Calling...................................................................................................... 24
3.4.9 SIM Num Settings ..................................................................................................... 26
3.4.10 AT Command .......................................................................................................... 27
3.4.11 USSD Command...................................................................................................... 28
3.4.12 Billing Settings......................................................................................................... 29
3.4.13 Call Dur. Control..................................................................................................... 32
3.5 Application Settings.........................................................................................................34
3.5.1 Phone Book ............................................................................................................... 34
3.5.2 Dial Plan.................................................................................................................... 34
3.5.3 Number Translation................................................................................................. 34
3.5.4 Incoming Translation............................................................................................... 35
3.5.5 Incoming Black List ................................................................................................. 36
3.5.6 Incoming White List................................................................................................. 36
3.5.7 SIM Pool Settings ..................................................................................................... 37
3.5.8 Auto Recharge .......................................................................................................... 38
3.5.9 State Notification...................................................................................................... 39
3.6 Advanced Setting.............................................................................................................40
3.6.1 Network settings........................................................................................................ 40
3.6.2 Port Settings............................................................................................................... 41
3.6.3 Voice and Codec ........................................................................................................ 42
3.6.4 Callback Settings....................................................................................................... 43
3.6.5 Callwait Settings........................................................................................................ 44
3.6.6 Other Settings............................................................................................................ 44
3.7 System Settings................................................................................................................46
3.7.1 User Mgmt.................................................................................................................. 46
3.7.2 Device Mgmt.............................................................................................................. 46
3.7.3 File Management....................................................................................................... 47
3.7.4 Module Update .......................................................................................................... 48

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3.7.5 System Update ........................................................................................................... 48
3.8 Debugging Tools.............................................................................................................49
3.8.1 Test Network.............................................................................................................. 49
3.8.2 Log System................................................................................................................ 50
3.9 Running Status ...............................................................................................................50
3.9.1 Port Status................................................................................................................. 50
3.9.2 Call Status................................................................................................................. 53
3.9.3 System Status............................................................................................................ 54
3.9.4 Call Statistics............................................................................................................. 55
3.9.5 SMS Statistics ........................................................................................................... 56
3.9.6 Inter-Call Status....................................................................................................... 56
3.10 Save and Reboot ..............................................................................................................57
Chapter ⅣTypical Used Scenario ..................................................................58
4.1 Landing from IP network to Mobile network...............................................................58
4.2 Accessing from Mobile network to IP network .............................................................58
Chapter ⅤEjoin Cloud System.......................................................................59

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ChapterⅠEquipment Information
1.1 Product Brief
ACOM516 VoIP Gateway is a multi-functional and high performance
product, which is mainly used for call termination (VoIP to Mobile) and
origination (Mobile to VoIP). It can enable to make 16 calls simultaneously. It is
based on SIP and compatible with Asterisk, 3CX, Elastix, IPPBX, VOS, VPS
operating platform.
ACOM516 VoIP Gateway also can be used as a Network SMS modem
which supports SMS sending, receiving, group sending. It has flexible
HTTP/SIP API for SMS service. Customers can develop SMS server easily by
the API.
ACOM516 VoIP Gateway supports GSM, CDMA and WCDMA network
(one gateway one network). There are 3 modes in this series gateway:
ACOM516-16, ACOM516-64 and ACOM516-128, the SIM capacity in these 3
modes are different.
1.2 Product Application
Figure 1.2-1 Product Application

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1.3 Product Appearance
Back Panel
Figure 1.3-1 Back Panel
Description of the front panel(from left to right)：
1 Ground connection
1 reset button (press RST button about 10s will restore to factory settings)
1 Power Interface (DC 12V 5A)
2 Network Interface (LAN and WAN, RJ45)
1 Console Interface (USB to Serial, Baudrate 115200)
16 Antenna Connector
Front Panel
Figure 1.3-2 Front Panel
Description of the front panel(from left to right)：
64 SIM slots (4 SIM cards per channel)
1 Power light (indicate the status of the power connection)
64 LED lights (indicate the status of SIM cards)
2 fans

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LED Status
SIM Status
Blind
No SIM/SIM Ready
Green and No-flash
SIM is calling
Flash(100ms)
SIM is locked by device or operator
Flash(500ms)
SIM is No Balance(when enable Ejoin
billing system)
Flash(1000ms)
SIM registered failed
Table 1.3-1 LED Indicators
1.4 Special Features
Support G729a/b/e,G723.1,G.711 A/U law, iLBC auto-selecting
EBO (Ejoin Bandwidth Optimization)
Proxy Encryption Solution for IP Block
Support SIM Pool
VPN (PPTP)
SIM Card Rotating
Base station intelligent switching/locking
IMEI modification
SMS and USSD API
ERMS (Ejoin Remote Management System)
Port Inter-Calling
Fake ringback
Call waiting
Support call back
Auto-recharge
MNP
State notification(CDR)
Call Duration Limitation
Dial Plan/Prefix Inward Translation/Intelligent Routing
Web Browser: Firefox/Chrome /IE/Opera
1.5 Specification
Model
ACOM 516-64
Number of Channels
16 Channels
Frequency
GSM: 850/900/1800/1900MHz
CDMA:800/1900MHz
WCDMA:850/900/1800/1900/2100MHz

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SIP Specification
SIP/2.0 RFC3261
Session Timer RFC4028
STUN
Network Protocols
DHCP/PPPoE/VPN(PPTP)
NTP Telnet/HTTP/FTP/TFTP
Encryption:Ejoin,VOS2000,RC4,XOP.Base64
TelephonyFeatures
Hot-line call ,Dial plan, Speed dial, Phone book,
CDR, LCR, White/Black list
TelephonySignaling
DTMF tone detection/generation
DTMF relay: in-band, RFC 2833 and SIP info
Call forward: unconditional, no answer and busy
N-way conferencing
Caller ID display/generation, Mobile Number Portability
Voice Capability
Voice codecs:G729a/b/e,G723.1,G.711 A/U law, iLBC
Echo cancellation
Silence suppression & detection(VAD, CNG)
Adaptive jitter buffer
Volume adjustable
IVR customized
Number of Ports
1 WAN 10/100Base-T ethernet(RJ-45 connector)
1 LAN 10/100Base-T ethernet(RJ-45 connector)
1 Console(USB)
LED
1 Power and 16 groups of card online and running status
indicator
Power Supply
100-240VAC, 50 - 60 Hz IN, 12V/5A OUT
Operating Environment
Operating temperature: 0 - 50ºC
Operating humidity: 10 –90%RH
Warranty
12 Months
Table 1.5-1
1.6 Mobile Features
SMS Send, Receive and Forward (GSM/SIP/HTTP)
SMS Inbox
AT Command, USSD
SMS Format: PDU/TXT
PIN Code Management
CDMA Delay Answer
GSM Polarity Reversal
Carrier Selection
Caller ID Hidden (need SIM Card support)

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Chapter ⅡEquipment Installation
2.1 SIM Card Placement
Insert SIM cards like the figure 2.1-1. The SIM cards should be mini-SIM
(2FF).
Figure 2.1-1 SIM Card Placement
2.2 Antenna Installation
The external antenna should be installed vertically always on a site with a
good wireless signal. It is strongly recommend that you choose the long antenna.
Figure 2.2-1 Antenna Installation

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2.3 Network Connection
Plug Ethernet line into gateway WAN port, and then connect the other end
of the Ethernet line with switch or router. Note: Do not use LAN port, LAN port
is useless.
Figure 2.3-1 Network Connection
2.4 Power Connection
Connect the small end of the power cable to the power input on the back
panel, and plug the other end of the cable into a 220V power outlet.
Figure 2.4-1 Power Connection

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2.5 Serial Connection
Connect one side of serial cable to the console port on the back panel,
another side to computer USB port.(Don't need connect it normally)
Figure 2.5-1 Serial Connection

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Chapter ⅢWeb Settings
3.1 Login
Open the web browser and type the IP address. If it is the first time you
login the gateway, please use the default settings below:
IP Address: http://192.168.1.67
Account: root
Password: root
Figure 3.1-1 Login web
3.2 Basic Settings
WAN Settings
There are three types of WAN port IP: Static, Dynamic and PPPoE.
(Default static IP is 192.168.1.67). You can also change the wan settings when
get a new device. If you want to access in this default IP, your local PC need a
same network segment 192.168.1.xxx.

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Figure 3.2-1 WAN Settings
Items
Description
WAN Type
Static IP: manually set up gateway IP.
Dynamic IP: automatically get IP from local network.
PPPoE: need ISP offer the account and password. Use this mode
when there is no router in the local network
WAN IP
The WAN IP address of gateway
IP Mask
The subnet mask of gateway
Default Gateway
Default gateway IP address. Example: router IP.
DNS Gateway
Domain name server IP address. Example: 8.8.8.8.
Table 3.2-1
SIP Server Settings
This is the gateway settings for connecting with softswitch or server, such
as VOS, VPS, IPPBX and Asterisk.
Figure 3.2-2 SIP Server Settings
Items
Description
Protocol Mode
There are two protocol modes: registration and point to point.
Note: point to point can be used only when gateway and server in
the same LAN or both have public IP.
Encryption Method
There are two encryption methods: EJOIN and VOS2000. (Note:
Choose “EJOIN”Encryption need to set proxy server and port
first.)
SIP Server IP
The IP or domain name of softswitch which will send traffic to the

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gateway. For example: VOS IP.
SIP Server Port
SIP port of softswitch, default port is 5060.
Phone Number
The caller phone number for SIP client, it can also be regarded as
the SIP port number which can be called.
Account
SIP registration account which is provided by softswitch. For
example: the routing gateway ID on VOS.
Password
The password of SIP registration account.
Table 3.2-2
3.3 SIP Protocol
Running Parameters
Figure 3.3-1 Running Parameters
Items
Description
Protocol Mode
It is the same as that in Basic Settings. The modification here also
apply to Basic Settings page.
Encryption Method
It is the same as that in Basic Settings.
SIP Server
It is the same as that in Basic Settings.
SIP Server Port
It is the same as that in Basic Settings.
Primary Proxy IP
Proxy server will receive requests from client, and make the
signaling and media streams are able to penetrate the firewall. It is
usually used when gateway can’t registered with the softswitch
because of network blockade.

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Proxy Port
The proxy server port. Ejoin default proxy port is 25600.
Secondary Proxy IP
It is the same as primary proxy, don’t need set it.
Expiration Period
Gateway will send a register request to the softswitch during every
expiration period.
Multiple Port Support
Disabled: all 16 ports will be used one SIP account.
Enabled: all 16 ports SIP account will be separate.
Use Phone Number
If the username is not the same with user id, enable it.
Receive All Calls
Disabled: only the SIP server address which is type in basic
settings or phone book can send traffic to this gateway.
Enabled: traffic from any server can send traffic to this gateway
(same LAN or both gateway and server have a public IP). It’s
dangerous when eabled, hackers may send traffic to the gateway
then steal SIM balance.
Drop Account Prefix
If it is enabled, it will remove the account prefix presented in
callee number.
Auto Resp 183
If it is enabled, gateway will send 183-Session-Progress
immediatey for a incoming INVITE.
Route By From
If it is enabled, gateway will only accept the call whose “From”
header is matched. Note: if the gateway is just used as call
termination, please disable it.
No Line Code
Gateway will send this SIP code as response to SIP server when
no available line.
Custom User Agent
The User Agent header which is used in SIP message.
Table 3.3-1
STUN
STUN (Simple Traversal of UDP through NAT) is a protocol for assisting
devices behind a NAT firewall or router with their packet routing. If you have
the STUN server, enable STUN support, fill the server IP and port (default port
is 3478), then it will work.
Figure 3.3-2 STUN Settings

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MNP
Figure 3.3-3 MNP Settings
Items
Description
MNP support
Mobile Number Portability (MNP) enables mobile telephone users to
retain their mobile telephone numbers when changing from one mobile
network operator to another.
Select Order
When the traffic send to the gateway, it can select ascending order,
descending order or random ports.
Route
There are two choices of route: 1. Route calls after manipulation. 2.
Route calls before manipulation. Note: route calls by allow prefix,
callee number prefix manipulation by inward translation.
Server URL
MNP server address
Username
MNP server username
Password
Password of the username
Table 3.3-2
SIP Accounts
Figure 3.3-4 SIP Accounts Settings

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Items
Description
Allowed Prefix
Intelligent routing, gateway will route calls by the allowed prefix. for
example: channel 1 is with prefix 070 and 075, this channel will only
accept the calls with prefix 070 and 075, others will not be routed to this
channel. If allowed prefix is blank, it can accept any calls. If all prefixes
don’t match, the call will be rejected.
Phone Number
When enable route by from, the channel will only accept the call which
caller ID is input in phone number.
Account
SIP registration account.
Password
The password of SIP registration account.
Status
The status of registration. When gateway is registered with softswitch, it
will show ready.
Table 3.3-3
3.4 GoIP Settings
3.4.1 Port Settings
Basic Settings
You can select the frequency band and lock operator here. If SIM is not
show in the port status page after inserting, please enable Unnormal SIM Supp.
Figure 3.4.1-1 Basic Settings

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Hardware Properties
Figure 3.4.1-2 Hardware Properties
Items
Description
Port NO.
Gateway channel, starts from 1 to 16.
Enable SIM Card
The SIM is enabled with√, and disabled without √. You can enable or
disable SIM by this button.
Mobile Base
The base station of SIM registered.
Input Vol
Input volume of module, unmodifiable value.
Output Vol
Output volume of module. unmodifiable value.
IMEI
International Mobile Equipment Identity of this module. This
gateway support IMEI modification, you can do it on IMEI settings
page.
Table 3.4.1-1
Port Application Feature
You can see the SIM card number and balance in this page (need enable