Elastic Networks StormPort 405 User manual

08-01141-01
Elastic Networks
StormPort 405 Modem
Installation Guide
Document Version: Standard
Document Revision: 1.00
Publication Date: September 2000

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©2000 Elastic Networks
The StormPort 405 Modem Installation Guide is copyrighted and all rights are reserved. This document
may not,in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine readable form without prior consent in writing from Elastic Networks. EtherLoop is
a trademark of Elastic Networks. IBM is the trademark of International Business Machines,
Incorporated; Windows 95, Windows NT and Windows 3.1 are trademarks of Microsoft, Incorporated;
Quadra 610, OS 7.5, Mac, and Macintosh are trademarks of Apple Computer.

Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01
Elastic Networks
StormPort 405 Modem
Installation Guide
2000 Elastic Networks
All rights reserved
All information contained in this document is subject to change without notice. Elastic Networks reserves the right to makechanges
to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may
warrant.
EtherLoop is a trademark of Elastic Networks.
Publication Number: 08-01141-01
Document Version: Standard
Document Revision: 1.00
Publication Date: September 2000

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Publication history
September 2000
Standard document released for general publication.

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vi

Contents 7
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Contents
About this document vii
Safety Considerations vii
StormPort 405 Modem Requirements viii
Installing the StormPort 405 Modem 1-11
The StormPort 405 Modem 1-12
The StormPort 405 Modem and the EtherLoop System 1-12
Always-on Internet connection 1-12
Factory-tested components 1-12
Materials Included with the StormPort 405 Modem 1-13
Task: Installing the Modem 1-15
Modem Indicators 1-16
Status and Activity Indicators 1-16
Additional telephones on the modem phone line 1-17
Appendix A: Troubleshooting A-1
Appendix B: Regulatory Information B-1
FCC Compliance Information B-1
FCC Information to User B-2
Customer Instructions B-2
Industry Canada Compliance Information B-4
Appendix C. Warranty and Disclaimers C-1
Coverage C-1
Exclusions C-2

8Contents
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About this document 1-
This document provides instructions for installing, using and troubleshooting
the StormPort 405 Modem. Before installing or using the modem, be sure to
read the Safety Considerations and Modem Requirements in this section.
!Safety Considerations
The StormPort 405 Modem complies with the regulatory requirements of CSA
C22.2#950-M95 for Canada and UL 1950 Edition 3 for the United States.
Although this product is designed with your complete safety in mind, there are
precautions you should adhere to for your individual safety as well as the safety
of your equipment. These precautions include, but are not limited to the
following:
• Read and understand all instructions.
• Place your modem on a stable surface. Dropping the modem can cause
damage that is not covered under the manufacturer’s warranty.
• Donotdisassemblethemodem! Openingtheunit mayexposeyouto electrical
shock!
• Use caution when installing or modifying telephone lines.
• Do not use modem near water to avoid shock hazard.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected.
• Avoid installing telephone wiring during an electrical storm.
• Do not place objects on top of modem.

xAbout this document
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StormPort 405 Modem Requirements
The StormPort 405 Modem has specific requirements. Please insure that all of
the information and equipment is available prior to the installation procedure.
The requirements are as follows:
If you need help, call distributor technical support.
Requirement Description
StormPort 405 Modem Service Once you have purchased the StormPort 405
modem directly or through a distributor, contact
your local Internet service provider (ISP) and
subscribe to high-speed Internet service. Your
modem will not function until the common local
exchange carrier activates the service.
Network Access A 10Base-T Ethernet Card with a standard RJ-45
connector must be installed and configured in
your computer. Any computer (MAC, PC, UNIX
workstation) that can run Windows 3.1 or higher,
or Mac OS5 or higher can be used with the
StormPort 405 Modem.
Network Address Internet Protocol (IP) address from your Internet
service provider, corporate IS network
administrator, or hotel front desk. Simply ask for
the IP address requirements for your connection.
Your Internet service provider must use TCP/IP
protocol.
Only one StormPort 405 Modem
per phone line Only the computer that is directly connected to the StormPort405 Modem through the10Base-T
Ethernet cable is supported.
StormPort 405 Modem must be
connected to line one (1) on
multiple line telephone systems
Data transfer rates will vary somewhat,
depending on the speed of your computer, the
network (ISP, corporate, etc.) through which you
are communicating, and the speed and
connection of the computer with which you are
transferring data.

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Installing the StormPort 405 Modem 1-
This chapter describes the StormPort 405 Modem andcontains the installation
procedures for the modem and support equipment.
Chapter contents
This chapter includes the following information.
Table 1-1.
Topic See
The StormPort 405 Modem page 1-12
Materials Included with the StormPort 405 Modem page 1-13
Modem Indicators page 1-16
Additional telephones on the modem phone line page 1-17
Installing the Ethernet Port page 1-20

1-12 Installing the StormPort 405 Modem
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The StormPort 405 Modem
The StormPort 405 modem is used with an Ethernet-configured PC and an
ordinary phone line to access the Internet or corporate intranet at
multi-megabit speeds. The StormPort 405 permits simultaneous voice (or
analog data) transmission on the same telephone line. The standard telephone
cable provided in the installation kit can be used to connect a telephone, fax,
or answering machine directly to your StormPort 405.
The StormPort 405 is specifically designed to work with the Telematrix
Marquis series phone set. Other phonesets are not configured to work with the
StormPort 405.
This document contains the necessary procedures for installing and using the
StormPort 405StormPort 405.
The StormPort 405 Modem and the EtherLoop System
The StormPort 405 is a component of an EtherLoop system. EtherLoop is an
Elastic Networks technology that supports high-speed data simulaneously
with voice using existing phone lines. If the other network components of the
EtherLoop system have not been correctly installed, the StormPort 405
Modem will not work.
Contact your service provider or distributor technical support if you have
problems completing the installation.
Always-on Internet Connection
The StormPort 405 is a state-of-the-art, high-speed data modem that delivers
an “always-on” connection to a service provider or corporate Information
Service (IS) network. This direct access eliminates the time-consuming
dial-up sequence that is required by other modems and grants immediate
access to the Internet in addition to much faster upload/download speeds.
Factory-tested components
The StormPort 405 has been factory-tested. If you have a problem using the
modem, review the procedures in this guide. Contact your service provider or
distributor technical support if you have questions.

Installing the StormPort 405 Modem 1-13
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Materials Included with the StormPort 405 Modem
The StormPort 405 contains standard RJ-11 telephone and jack interfaces to
connect the existing voice facility, and a 10Base-T Ethernet RJ-45 interface to
connect the Ethernet cable from the end-user PC.
The following table shows the components included in the StormPort 405
package. If you are missing any item, contact your product distributor for a
replacement.
Table1-2. ListofMaterials.
Description Item
StormPort 405 Modem
Class 2, 5V, AC Power Supply
Cable Assembly, RJ-11, 6 PIN, 6
Conductor

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Task:
Installing the StormPort 405
Note: Some PCs and laptops require an adapter between the RJ-45
Ethernet cable and the Ethernet connector on the PC/laptop (the
adapter is often a round, 8-pin connector).
Step Action
1Make sure all of the StormPort 405 equipment is available before
proceeding.
2The StormPort 405 is connected with an RJ-11 modular phone line
cord to the telephone wall jack. Insert one end of the RJ-11 cord into
the telephone wall jack and insert the other end into the jack in the rear
of the StormPort 405, as shown below:
3Slide the phone set onto the StormPort 405, as shown below:
4Connect the StormPort 405 to the phone set with the second RJ-11
connector attached to the phone.
5The StormPort 405 is connected to the computer with an RJ-45
Ethernet cable (RJ-45 Ethernet cable is not included). Insert one end of
the RJ-45 cable into the 10Base-T Ethernet card connector on the
computer, and the other end into the Ethernet port on the side of the
StormPort 405.

Installing the StormPort 405 Modem 1-15
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6If necessary, secure any slack or loose RJ-11 cord using the enclosed
tie clamps.
7Connect the rounded plug endof the power supply cord into the5V AC
connector on the rear of the StormPort 405.
8Plug the power supply into wall outlet. This completes the StormPort
405 physical installation. At this point, the Link and Data Status
indicator lights should be green.
Note: See “Modem Indicators” on page 1-16 for more information on
the StormPort 405 LED indicators.
STOP
You have completed this task.

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Modem Indicators
Status and Activity Indicators
The side StormPort 405 has two status and activity indicators.
The LINK LED indicates a connection between the StormPort 405 and the
computer has been established. The DATA LED indicates data transfers
between the StormPort 405 and computer are taking place.

Installing the StormPort 405 Modem 1-17
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Additional telephones on the modem phone line
The StormPort 405 is used to connect a computer and telephone to the same
line, providing simultaneous voice/high-speed data service. Telephones or
answering devices connected directly to the StormPort 405 do not require
external telephone filters. The StormPort405 has a built-in voiceband filter on
the telephone connection to insure that the signal noise of the data traffic does
not interfere with voice conversations.
However, if there are additional phones (on different jacks) connected to the
same line as the StormPort 405 (extension phones, etc.), an external filter may
be needed.
It is recommended that all filters be installed. Test all additional lines for
correct operation (no data noise) while the StormPort 405 is running and in
service. .
You can order voiceband filters from the StormPort 405product distributor or
service provider.
Table 1-3. Telephone Filters
Filter Description
Desk Mount Filter
Use to connect fax machines,
answering machines, and desk
telephones that are not directly
connected to the StormPort 405.
See “Installingthe Desk Mount Filter”on
page 1-18.
Wall Mount Filter
Use with wall-mounted telephones.
See “Installing the Wall Mount Filter” on
page 1-19.

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Task:
Installing the Desk Mount Filter
Follow these instructions precisely to install the Desk Mount Filter. If the
telephone filter is installedincorrectly (reversed), thefilter willnot allowvoice
signals to pass. (See Figure 1-1, Desk Mount Filter Connections.)
Step Action
1 Check for a dial tone.
2 Disconnect the telephone line cord from the wall jack and insert it into the
jack on the desk filter.
3 Plug the filter’s “pig tail” end into the wall jack.
4 Verify there is a dial tone. If a dial tone is not present, check all
connections.
STOP
You have completed this task.

Installing the StormPort 405 Modem 1-19
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Task:
Installing the Wall Mount Filter
Follow these instructions precisely to install the Wall Mount Filter. If the
telephone filter is installedincorrectly (reversed), thefilter willnot allowvoice
signals to pass. (See Figure 1-2, Wall Mount Filter Installation.)
Step Action
1Check for a dial tone.
2Remove the telephone from its wall mount by pushing it upward and pulling
it away from the mounting pins. The telephonemay havea short “pig tail” line
cord connecting it to the jack. If the phone has a “pig tail”line cord, disconnect
it from the wall jack.
3Plug the filter’s short “pig tail” line cord into the wall jack.
4Install the wall mount filter by placing it over the wall jack and sliding it
downward until it is seated on the mounting pins.
5Plug the telephone “pig tail” line cord into the jack located on the front of the
filter.
6Install the telephone on wall mount filter.
7Verify that there is a dial tone. If a dial tone is not present, check all
connections.
Figure 1-2. Wall Mount Filter Installation

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Task:
Installing the Ethernet Port
The Ethernet Port is an Ethernet cable with an RJ-45 plug on one end and an
RJ-45 receptacle in a molded plastic housing on the other, as shown below:
The Ethernet Port is ideally suited for installations where the reach of the
StormPort 405 needs to be extended. The user simply connects to the RJ-45
connector on the Ethernet port rather than the ethernet port on the StormPort
405.
Step Action
1Insert the RJ-45 connector of the Ethernet Port into the ethernet port on
the StormPort 405.
2To connect the computer to the Ethernet Port, insert one end of the
RJ-45 network cable into the Ethernet Port plastic housing, and the
other end to the 10Base-T Ethernet card connector on the computer,
STOP
You have completed this task.