Electrolux EWF 1272BW User manual

EWF 1272BW
EN Washing Machine User Manual

CONTENTS
1. SAFETY INFORMATION....................................................................................3
2. SAFETY INSTRUCTIONS..................................................................................4
3. PRODUCT DESCRIPTION................................................................................ 6
4. CONTROL PANEL............................................................................................. 6
5. PROGRAMME CHART...................................................................................... 7
6. CONSUMPTION VALUES..................................................................................8
7. OPTIONS............................................................................................................9
8. SETTINGS........................................................................................................10
9. BEFORE FIRST USE....................................................................................... 11
10. DAILY USE..................................................................................................... 11
11. HINTS AND TIPS........................................................................................... 15
12. CARE AND CLEANING..................................................................................16
13. TROUBLESHOOTING....................................................................................20
14. TECHNICAL DATA.........................................................................................22
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that
brings with it decades of professional experience and innovation. Ingenious and
stylish, it has been designed with you in mind. So whenever you use it, you can
be safe in the knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com/webselfservice
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damages that are the
result of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.
1.1 Children and vulnerable people safety
•This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
•Do not let children play with the appliance.
•Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.
•Keep all packaging away from children and dispose of
it appropriately.
•Keep detergents away from children.
•Keep children and pets away from the appliance when
the door is open.
•Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
•Do not change the specification of this appliance.
•Do not exceed the maximum load of 7 kg (refer to the
"Programme chart" chapter).
•The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
•The ventilation opening in the base must not be
covered by a carpet, mat, or any floor covering.
ENGLISH 3

•The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
•Old hose sets must not be reused.
•If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
•Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
•Do not use high pressure water sprays and/or steam
to clean the appliance.
•Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in
future they must be reattached to lock
the drum to prevent internal damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Do not install or use a damaged
appliance.
• Follow the installation instruction
supplied with the appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area where the appliance is
to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• Do not install the appliance directly
over the floor drain.
• Adjust the feet to have the necessary
space between the appliance and the
flooring.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
2.2 Electrical connection
• The appliance must be earthed.
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need to
be replaced, this must be carried out
by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
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access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• This appliance complies with the
E.E.C. Directives.
2.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes, pipes
not used for a long time, where repair
work has been carried out or new
devices fitted (water meters, etc.), let
the water flow until it is clean and
clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
• Do not use an extension hose if the
inlet hose is too short. Contact the
service centre for the replacement of
the inlet hose.
• You can extend the drain hose to
maximum 400 cm. Contact the
service centre for the other drain hose
and the extension.
2.4 Use
WARNING!
Risk of injury, electrical
shock, fire, burns or damage
to the appliance.
• This appliance is for household use
only.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Make sure that all metal objects are
removed from the laundry.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
programme is in operation. The glass
can get hot.
2.5 Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
ENGLISH 5

3. PRODUCT DESCRIPTION
3.1 Appliance overview
1 2 3
5
6
7
4
1Worktop
2Detergent dispenser
3Control panel
4Door handle
5Rating plate
6Drain pump filter
7Feet for levelling the appliance
3.2 Fixing plate kit
(4055171146)
Available from your authorised dealer.
If you install the appliance on a plinth,
secure the appliance in the fixing plates.
Read carefully the instructions supplied
with the accessory.
4. CONTROL PANEL
4.1 Control panel description
Programs
1200
1000
800
3h 6h
9h
On/Off
Start/Pause
Delay Start
87621 3 4 5
Cottons
Synthetics
Delicates
Silk
Refresh 20 min
Cotton ECO Quick
Intensive
Easy Iron
Rinse Only
Drain &
Spin
Mix 20
Wool/Handwash
1On / Off button (On/Off)
2Programme selection touchpad
3Temperature selection touchpad
4Spin selection touchpad
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5Options selection touchpad
6Start/Pause touchpad
7Indicators:
Child lock indicator
Extra rinse indicator
Door locked indicator
8Delay Start touchpad
5. PROGRAMME CHART
Programme
Temperature
range
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
Cottons
90 °C - Cold
7 kg
1200 rpm
White cotton and coloured cotton. Normal
soil and light soil.
Cotton ECO
7 kg
1200 rpm
White cotton and coloured cotton. Normal
soil and light soil.
This programme at 60 °C with the option
is the reference programme for energy label
data, in compliance with UAE. S 5010 2:2013.
Synthetics
60 °C - Cold
3 kg
1200 rpm
Synthetic items or mixed fabric items. Nor‐
mal soil.
Delicates
40 °C - Cold
3 kg
1200 rpm
Delicate fabrics such as acrylics, viscose
and mixed fabrics requiring gentler wash‐
ing. Normal soil.
Wool/Handwash
40 °C - Cold
1,5 kg
1200 rpm
Machine washable wool, hand washable
wool and other fabrics with «hand washing»
care symbol1).
Silk
30 °C
1 kg
800 rpm
Special programme for silk and mixed syn‐
thetic items.
Refresh 20 min
40 °C - 30 °C
1 kg
1200 rpm
A very short cycle for cotton and synthetic
items with light soil level or worn only once.
Mix 20°
20 °C
2 kg
1200 rpm
Special programme for cotton, synthetic and
mixed fabrics with light soil. Set this pro‐
gramme to decrease the energy consumption.
Make sure that the detergent is for low temper‐
ature in order to have good washing results2).
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the
drum doesn't rotate or doesn't rotate properly, but this is normal for this programme.
2) No temperature indicator is on .
ENGLISH 7

Programme options compatibility
Pro‐
gramme 1)
■ ■ ■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■
1) When you set this option, we recommend that you decrease the quantity of the laundry. It
is possible to keep the full load but the washing results can be unsatisfactory. Recommen‐
ded load: cotton: 3,5 kg, synthetics and delicates: 1,5 kg.
5.1 Woolmark Apparel Care -
Blue
The wool wash cycle of this machine has
been approved by The Woolmark
Company for the washing of wool
garments labelled as «hand wash»
provided that the garments are washed
according to the instructions issued by
the manufacturer of this washing
machine. Follow the garment care label
for drying and other laundry instructions.
M1511
In UK, Eire, Hong Kong and India the
Woolmark symbol is a certification
trademark.
6. CONSUMPTION VALUES
Stated values are obtained in laboratory conditions with relevant stand‐
ards. Different causes can change the data: the quantity and type of
laundry and ambient temperature. Water pressure, the supply voltage
and the temperature of inlet water may also affect the washing pro‐
gramme duration.
Technical specifications may be changed without prior notice to improve
the quality of product.
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During the washing phase the programme duration is automatically cal‐
culated and can be greatly reduced if the laundry load is lower than the
maximum load capacity (e.g. Cotton 60°C, maximum load capacity 7 kg,
the programme duration exceeds 2 hours; actual load 1 kg, the pro‐
gramme duration will be less than 1 hour).
Programmes Load
(kg)
Energy
consump‐
tion (kWh)
Water con‐
sumption
(litre)
Approxi‐
mate pro‐
gramme du‐
ration (mi‐
nutes)
Cottons
60°C 7 1,34 68 157
Cotton ECO
60°C1) 7 0,92 45 250
Cottons
40°C 7 0,78 61 157
Synthetics
40°C 3 0,60 56 103
Delicates
40°C 3 0,55 59 81
Wool/Handwash
30°C 1,5 0,30 53 57
1) This programme at 60 °C is the reference programme for energy label data, in compli‐
ance with UAE. S 5010 2:2013.
Off Mode (W) Left On Mode (W)
0.48 0.48
The data in this chart are measured according to IEC 62301.
7. OPTIONS
7.1 Temperature
With this option you can change the
default temperature.
Indicator = cold water.
The indicator of the set temperature
comes on.
7.2 Spin
With this option you can change the
default spin speed.
The indicator of the set speed comes on.
Additional spin options:
No Spin
• Set this option to deactivate all spin
phases. Only the drain phase is
available.
• The related indicator comes on.
• Set this option for very delicate
fabrics.
• The rinses phase uses more water for
some washing programmes.
ENGLISH 9

Rinse Hold
• Set this option to prevent the laundry
creases.
• The related indicator comes on.
• There is a water in the drum when the
programme is completed.
• The drum turns regularly to prevent
the laundry creases.
• The door stays locked. You must
drain the water to unlock the door.
To drain the water refer to
‘At the end of the
programme’.
7.3 Quick
With this option you can decrease the
programme duration.
Use this option for items with light soil or
items to refresh.
The related indicator comes on.
7.4 Intensive
With this option you can wash very soiled
laundry.
The washing cycle lasts longer with this
option.
The related indicator comes on.
7.5 Easy Iron
The appliance carefully washes and
spins the laundry to prevent the creases.
The appliance decreases the spin speed,
uses more water and adapts the
programme duration to the type of
laundry.
The related indicator comes on.
7.6 Rinse Only
With this option you can perform only a
last rinse of a selected washing
programme.
If you set also the Extra Rinse function
( ) the appliance adds two or more
rinses.
The related indicator comes on.
7.7 Drain and Spin
With this option you can perform the spin
and drain cycle.
This spin phase is suitable to the
washing programme you set.
If you set also the No Spin
( ) option, the appliance
only drains.
7.8 Delay Start
With this option you can delay the start of
a programme by 9, 6 or 3 hours.
The indicator of the set value is on.
7.9 Extra Rinse
With this option you can add some rinses
to a washing programme.
Use this option for persons allergic to
detergents and in areas where the water
is soft.
The related indicator comes on.1)
8. SETTINGS
8.1 Permanent Extra Rinse
With this option you can permanently
have an extra rinse when you set a new
programme.
• To activate/deactivate this option
touch the buttons and at the
same time until the indicator
comes on/goes off.
8.2 Child Lock
With this option you can prevent that the
children play with the control panel.
1) See in "Settings" how to activate this option.
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• To activate/deactivate this option,
touch the buttons and at the
same time until the indicator
comes on/goes off.
Activate this option after you touch the
button : the buttons are locked
(except for the button ) .
This option stays active even
when you switch off the
appliance.
8.3 Acoustic signals
The acoustic signals operate when:
• The programme is completed.
• The appliance has a malfunction.
To deactivate/activate the acoustic
signals, touch the buttons and at
the same time for 4 seconds.
If you deactivate the
acoustic signals, they
continue operate when the
appliance has a malfunction.
9. BEFORE FIRST USE
1. Connect the mains plug to the mains
socket.
2. Open the water tap.
3. Put a small quantity of detergent in
the compartment for washing phase.
4. Set and start a programme for cotton
at the highest temperature without
laundry.
This removes all possible dirt from the
drum and the tub.
10. DAILY USE
WARNING!
Refer to Safety chapters.
10.1 Loading the laundry
1. Open the appliance door
2. Shake the items before you put them
in the appliance.
3. Put the laundry in the drum, one item
at a time.
Make sure not to put too much laundry in
the drum.
4. Close the door firmly.
Make sure that no laundry
gets caught between the
seal and the door to avoid
risk of water leakage and
damage to the laundry.
Washing heavily oiled,
greasy stains could cause
damage rubber parts of the
washing machine.
ENGLISH 11

10.2 Using detergent and
additives
1. Measure out the detergent and the
fabric conditioner.
2. Put the detergent and the fabric
conditioner into the compartments.
3. Carefully close the detergent drawer
10.3 Detergent compartments
Detergent compartment for
washing phase.
If you use liquid detergent,
put it immediately before
you start the programme.
Compartment for liquid addi‐
tives (fabric conditioner,
starch).
CAUTION!
Do not exceed
the MAX level.
Flap for powder or liquid de‐
tergent.
10.4 Liquid or powder detergent
1.
A
2.
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3.
B
4.
• Position A for powder detergent (factory setting).
• Position B for liquid detergent.
When you use the liquid detergent:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid then the maximum level.
• Do not set the delay start (or Finish in option).
10.5 Activating the appliance
Press and hold for a couple of seconds
the On/Off button to activate or
deactivate the appliance.
A tune sounds when the appliance is
activated.
10.6 Setting a programme
1. Touch the programme button and
set the programme:
• The indicator of the button
flashes slowly.
2. If necessary, change the temperature
and the spin speed or add available
options. When you activate an
option, the indicator of the set option
comes on.
If you set something
incorrect, the indicator of the
button flashes red three
times.
10.7 Starting a programme
without the delay start
Touch the button .
• The indicator of the button
stops to flash and stays on.
• The programme starts, the door
locks, the indicator is on.
The drain pump can operate
for a short time at the
beginning of the washing
cycle.
10.8 Starting a programme with
the delay start
The start of the programme can be
delayed by 9, 6 or 3 hours.
1. Touch the button to choose the
delay you want to set.
The indicator of the selected delay is on.
2. Touch the button :
• The appliance starts the
countdown.
• When the countdown is
completed, the programme starts
automatically.
You can cancel or change
the set of the delay start
before you touch the button
. After touching the
button you can only
cancel the delay.
ENGLISH 13

To cancel the delay start:
1. Touch the button to set the
appliance to pause.
2. Touch the button until the
indicator of the set delay goes off.
Touch the button again to start
the programme immediately.
10.9 Interrupting a programme
and changing the options
You can change only some options
before they operate.
1. Touch .
The indicator of this button flashes.
2. Change the options.
3. Touch again.
The programme continues.
10.10 Cancelling a programme
1. Press the button for some
seconds to cancel the programme
and to deactivate the appliance.
2. Press the same button again to
activate the appliance. Now, you can
set a new washing programme.
Before starting the new
programme the appliance
could drain the water. In this
case, make sure that the
detergent is still in the
detergent compartment, if
not fill the detergent again.
10.11 Opening the door
While a programme or the delay start
operates, the appliance door is locked.
The indicator is on.
CAUTION!
If the temperature and level
of the water in the drum are
too high, you cannot open
the door.
To open the door during the first
minutes of the cycle or when the delay
start operates:
1. Touch the button to pause the
appliance.
2. Wait until the indicator goes off.
3. You can open the door.
4. Close the door and touch the button
again. The programme (or the
delay start) continues.
10.12 At the end of the
programme
• The appliance stops automatically.
• The acoustic signal operates (if it is
activated).
• The indicator of the button goes
off.
• The door lock indicator goes off.
• You can open the door.
• Remove the laundry from the
appliance. Make sure that the drum is
empty.
• Press the button for some seconds
to deactivate the appliance.
• Close the water tap.
• Keep the door and the detergent
drawer ajar, to prevent the mildew
and odours.
The washing programme is
completed, but there is water in the
drum:
• The drum turns regularly to prevent
the creases in the laundry.
• The indicator flashes to remind
you to drain the water.
• The door lock indicator is on. The
indicator of button flashes. The
door stays locked.
• You must drain the water to open the
door.
Draining the water:
1. To drain the water.
• Touch the button . The
appliance drains the water and
spins with the maximum spin
speed for selected washing
programme.
• Alternatively, touch the button
to change the spin speed and
then touch the button . The
appliance drains the water and
spins. If you set , the appliance
only drains.
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2. When the programme is completed
and the door lock indicator goes
off, you can open the door.
3. Press the button for some
seconds to deactivate the appliance.
The appliance drains and
spins automatically after
approximately 18 hours
(except for Wool
programme).
10.13 AUTO-OFF option
The AUTO-OFF stand-by option
automatically deactivates the appliance
to decrease the energy consumption. All
the indicators go off when :
• You do not use the appliance for 5
minutes before you touch .
Press the button to activate the
appliance again.
• After 5 minutes from the end of the
washing programme.
Press the button to activate the
appliance again.
Touch the button if you want to set
a new cycle.
11. HINTS AND TIPS
11.1 The laundry load
• Divide the laundry in: white, coloured,
synthetics, delicates and wool.
• Obey the washing instructions that
are on the laundry care labels.
• Do not wash white and coloured items
together.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first times.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
• Empty the pockets and unfold the
items.
• Turn multilayered fabrics, wool and
items with painted illustrations inside
out.
• Remove hard stains with a special
detergent.
• Wash and pre-treat heavy soil stains
before putting items in drum
• Be careful with the curtains. Remove
the hooks and put the curtains in a
washing bag or pillowcase.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights, etc. ).
• A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in
the tub and start the spin phase
again.
11.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.
11.3 Detergents and additives
• Only use detergents and additives
specially made for washing machines:
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for
low temperature wash
programmes (60 °C max) for all
types of fabric, or special for
woollens only.
• Do not mix different types of
detergents.
• To help the environment, do not use
more than the correct quantity of
detergent.
• Obey the instructions that you find on
the on packaging of these products.
• Use the correct products for the type
and colour of the fabric, the
programme temperature and the level
of soil.
ENGLISH 15

• If your appliance does not have the
detergent dispenser with the flap
device, add the liquid detergents with
a dosing ball (supplied by the
detergent's manufacturer).
11.4 Ecological hints
• Always start a washing programme
with the maximum load of laundry
allowed.
• If necessary, use a stain remover
when you set a programme with a low
temperature.
• To use the correct quantity of
detergent, check the water hardness
of your domestic system. Refer to
"Water hardness".
11.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing
machines. In areas where the water
hardness is soft it is not necessary to use
a water softener.
To know the water hardness in your
area, contact your local water authority.
Use the correct quantity of the water
softener. Obey the instructions that you
find on the packaging of the product.
12. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
12.1 External cleaning
Clean the appliance with soap and warm
water only. Fully dry all the surfaces.
CAUTION!
Do not use alcohol, solvents
or chemical products.
12.2 Descaling
If the water hardness in your area is high
or moderate, we recommend that you
use a water descaling product for
washing machines.
Regularly examine the drum to prevent
limescale and rust particles.
To remove rust particles use only special
products for washing machines. Do this
separately from the laundry wash.
Always obey the instructions
that you find on the
packaging of the product.
12.3 Maintenance wash
With the low temperature programmes it
is possible that some detergent stays in
the drum. Perform a maintenance wash
regularly. To do this:
• Remove all laundry from the drum.
• Select the cotton programme with the
highest temperature with a small
quantity of detergent.
12.4 Door seal
Regularly examine the seal and remove
all objects from the inner part.
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12.5 Cleaning the detergent dispenser
1. 2.
3. 4.
12.6 Cleaning the drain filter
Do not clean the drain filter if the water in the appliance is hot.
Regularly check the drain pump filter and make sure that it is clean.
Repeat the steps 2 and 3 until the water stops flowing out.
1.
2
1
2.
ENGLISH 17

3.
2
1
4.
2
5. 6.
7. 8.
2
1
Always keep a rag nearby to
dry up any water spillage.
Make sure that the impeller
of the pump can rotate. If it
does not rotate, contact the
Authorised Service Centre.
Make sure also that you
tighten the filter correctly to
prevent leakages.
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12.7 Cleaning the inlet hose and the valve filter
1.
1
2
3
2.
3. 4.
45°
20°
12.8 Emergency drain
Because of a malfunction, the appliance
cannot drain the water.
If this occurs, do steps (1) through (8) of
'Cleaning the drain filter'. If necessary,
clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
1. Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water.
12.9 Frost precautions
If the appliance is installed in an area
where the temperature can be less than
0° C, remove the remaining water from
the inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the
temperature is higher than 0
°C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
ENGLISH 19

13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Introduction
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate. The indicator of button
flashes in red and one of the
indicators comes on, to show an alarm
code:
• - The appliance does not fill with
water properly.
• - The appliance does not drain the
water.
• - The appliance door is open or
not closed correctly. Please check the
door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep
pressed the door and
push the button at the
same time until the
indicator stops
flashing (see the picture
below).
• The indicator of button flashes in
red 11 times and 1 (or 2 or 3) time(s)
in yellow: The mains supply is
unstable. Wait until the mains supply
is stable.
WARNING!
Deactivate the appliance
before you do the checks.
13.2 Possible failures
Problem Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is not a damaged fuse in the fuse
box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the
end of countdown.
• Deactivate the Child Lock function if it is on.
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