Elo TouchSystems Entuitive ESY1525L User manual

Elo Entuitive Touchmonitor
User Guide
15"LCD DesktopTouchcomputer
ESY1525L/ESY1527L Touchcomputer Series
RevisionD
P/N 008594
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

1
Chapter 1
Introduction1
Precautions. . . . . . . . . . . . . . . . . . . . 1
About the Product.. . . . . . . . . . . . . . . . 1
Operating System . . . . . . . . . . . . . . . 2
Windows XP Pro and 2000Pro . . . . . . . 2
Windows CE.Net Ver4.2 . . . . . . . . . . 2
Customer Display. . . . . . . . . . . . . . . 2
Magnetic Stripe Reader (MSR) . . . . . . . 2
Touchscreen . . . . . . . . . . . . . . . . 2
Drivers. . . . . . . . . . . . . . . . . . . 2
External Connections and Upgrades.. . . 3
ExternalConnections . . . . . . . . . . . . . 3
Wireless NetworkCapabilities . . . . . . . 3
CD/DVD Drives . . . . . . . . . . . . . . . 3
Wired Network Connections. . . . . . . . 3
Hard Drivefor CE.Net Ver4.2 . . . . . . . 3
Mouse. . . . . . . . . . . . . . . . . . . . 3
Keyboard . . . . . . . . . . . . . . . . . . 4
Upgrades and Changes. . . . . . . . . . . . 4
Accessory Kit. . . . . . . . . . . . . . . . . . 4
Models.. . . . . . . . . . . . . . . . . . . . 6
Chapter 2
Touchcomputer Setup9
Initial Turn Onand Software Registration . . . . . 9
Touchcomputer Operating System Setup . . . 9
LicenseAgreement. . . . . . . . . . . . . 9
Product Key.. . . . . . . . . . . . . . . . 9
NetworkSettings. . . . . . . . . . . . . . 9
Performing Final Tasks. . . . . . . . . . . 9
Computer Reboots. . . . . . . . . . . . 10
Testing Pre-installed Devices.. . . . . . 10
Customer DisplayTesting.. . . . . . . . 10
Keyboard Card Reader Testing . . . . . . 10
USB Card Reader Testing . . . . . . . . 10
Controls . . . . . . . . . . . . . . . . . . . 10
Power. . . . . . . . . . . . . . . . . . . . . 11
Technical Assistance. . . . . . . . . . . . . 12
Using the Touchcomputer.. . . . . . . . 12
Using the Web . . . . . . . . . . . . . . 12
Using the Phone. . . . . . . . . . . . . 12
Chapter 3
Safety/Servicing the Touchcomputer 13
Chapter 4
TechnicalDescription 15
BlockDiagram. . . . . . . . . . . . . . . . . 15
ComputerSpecifications . . . . . . . . . . . . 22
Processor . . . . . . . . . . . . . . . . . . 22
Memory. . . . . . . . . . . . . . . . . . . 22
Green Function . . . . . . . . . . . . . . . 22
AudioFunction. . . . . . . . . . . . . . . . 22
Operating System . . . . . . . . . . . . . . 22
Ports .. . . . . . . . . . . . . . . . . . . . 22
Real TimeClock.. . . . . . . . . . . . . . 23
WindowsCE.Net Ver4.2 Board SupportPackage 23
Panel Connectors. . . . . . . . . . . . . . 23
Display. . . . . . . . . . . . . . . . . . . . . 24
Touchscreen Assembly . . . . . . . . . . . . . 25
External12VDC PowerSupply. . . . . . . . . 25
Stand. . . . . . . . . . . . . . . . . . . . . . 25
Customer Display. . . . . . . . . . . . . . . . 26
OpticalParameters . . . . . . . . . . . . . 26
USB MSR. . . . . . . . . . . . . . . . . . . . 26
Specifications . . . . . . . . . . . . . . . . 27
Chapter 5
Touchcomputer Component Layout 29
Touchcomputer Assembly. . . . . . . . . . 30
Touchcomputer Exploded View. . . . . . . . 31
Chapter 6
Components33
External12VDC PowerSupply. . . . . . . . . 33
Memoryand Hard Drive Options.. . . . . . . 33
Windows2000 Pro and Windows XP Pro . . 33
WindowsCE.Net Ver4.2 .. . . . . . . . . 33
Cables. . . . . . . . . . . . . . . . . . . . . 34
ExternalCables .. . . . . . . . . . . . . . 34
Chapter 7
EnvironmentalRequirements35
Temperature Ranges . . . . . . . . . . . . . . 35
Humidity.. . . . . . . . . . . . . . . . . . . . 35
Table of Contents
Powerand OSD Lock Out . . . . . . . . . . 12

2
Altitude. . . . . . . . . . . . . . . . . . . . . 35
Warranty 37
Index 39

1-1
CHAPTER
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase ofan Elo TouchSystemsEntuitive
Touchcomputer.This manual is to help youoperate and maintain the
Touchcomputer.
Precautions
Follow allwarnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the
followingfeatures:
The Touchcomputer consists of a 15 inch LCD monitor and a computer in a
package approximately the size of a monitor. The Touchcomputer is capable of
running Windows CE.Net Ver4.2,Windows 2000 Pro and Windows XP Pro
depending on how the Touchcomputer is configured and the options the user
selects. The Touchcomputer consists of an LCD main display with a touchscreen,
a backlight inverter, a touch controller, speakers, and a mother board.The
Touchcomputer also includes an external12 VDC powerSupply, a stand, a
chassis and case, and internal and externalcables. The Touchcomputer provides
an optional Magnetic Stripe Reader and an optional Customer Display.The
Touchcomputer does not come with a keyboard oraMouse, but it does provide
external ports to add them. The Touchcomputer has on screen touch to use asa

1-2Elo Entuitive TouchmonitorUser Guide
mouse and an on screen keyboard totake the place of an externalkeyboard. The
Touchcomputer provides the following options.
Operating System
A selection ofoperating systems can be madebetween Windows CE.Net Ver4.2,
Windows XP Pro or Windows 2000Pro.
Windows XPPro and2000 Pro
When Windows XP Pro and Windows 2000 Pro are selected, the Touchcomputer
will havea 20 GB or greaterhard drive and 256 MBof SDRAM.The
Touchcomputer willboot from the hard drive,which contains the operating
system. No compact Flash will be provided.
WindowsCE.Net Ver4.2
When Windows CE.Net Ver4.2 isselected as the operating system, the
Touchcomputer will boot from the onboard 64MB of compact flash. The
Touchcomputer will include 256MB of SDRAM.Nohard drive will be provided.
Customer Display
An optional serialcustomer display can be selected. No applications software is
provided for the Customer Display. A testprogram is provided to verify the
Customer Display is operating properly.
Magnetic Stripe Reader (MSR)
A USB HID (not available in Windows CE.Net Ver4.2)or USB Keyboard
Emulation MSR can be selected. No applications software is provided for the
MSR. A test program is provided to verify the MSR is operating properly.
Touchscreen
AccuTouch or IntelliTouch touchscreens may be selected with a USB interface.
No applications software is provided for the touchscreen. A test program is
provided to verify the touchscreen is operating properly.
Drivers
Drivers and test programs will be provided with each system to operate all
options selected.

1-3
External Connections and Upgrades
The following drawing showsthe Touchcomputer Externalconnectorpanel.This
panel of connectors is used by the user to make external connections to the
Touchcomputer.No external connections, other than power, areneeded for the
Touchcomputer to operate.
External Connections
Using these external connections, the following capabilities can be provided to
the Touchcomputer by the user:
Wireless Network Capabilities
Wireless network capabilities can be provided via a wireless card added to the
PCMCIA slot.
CD/DVD Drives
CD/DVD drives can be added using the external USB inputs.
Wired Network Connections
Wired network connections including internet can be made using the Ethernet
input.
Hard Drive for CE Version
A hard drive for the CE version ofthe Touchcomputer can be added using the
USB inputsor HD can be added internally.
Mouse
A mouse can be added using the mouse port.

1-4Elo Entuitive TouchmonitorUser Guide
Keyboard
•A keyboard can be added using the keyboard port.
Upgrades and Changes
A laptop type hard drive (2.5") can be added internally to the CE version of the
Touchcomputer.
•SDRAM can be increased fromthe standard 256 M to 512 M
•Compact Flash can be added (through the compact flash door in the back
of the Touchcomputer) to the Touchcomputer on Windows XP Pro and
Windows 2000 Pro Touchcomputers.
•Customer Displays and Magnetic Stripe Readers can added to any
Touchcomputer.
•Operating System changesbetween WindowsXP Pro and Windows 2000 Pro
can be made by loading the proper operating systemon the internal hard drive.
•Operating systemchanges between eitherWindows 2000 Pro and Windows
XP Pro to Windows CE.Net Ver4.2 can be made by adding Compact Flash
with the appropriate image and booting fromthe compact flash.
•Operating systemchanges from WindowsCE.Net Ver4.2 to either Windows
XP Pro or Windows 2000Pro can be made by adding an internal or external
hard drive with the new operating system loaded.
Accessory Kit
An accessory kit will be provided with each monitor. The accessory kit provides
the following:
•Touch Tool CD-The touchtool CD contains the drivers and manual for
EloTouch touchscreen products. The touch drivers will come loaded with the
Touchcomputer.These drivers areprovided ifthe operating systemneeds to
be reloaded.
•Touchcomputer CD-TheTouchcomputer CD contains the drivers for devices
used with the Touchcomputer, a copy of the Touchcomputer Users Guide,
test programs totest the Touchcomputer,acopyof the My-T-Touch software,
a copy of the Windows CE.Net Ver4.2 image. These are only needed if the
operating systemneeds to be reloaded. A Board support Package (BSP) for
Windows CE.Net Ver4.2 is included for creating customers own image.See
the BSP notes and directions on the CD.See section 4.2.8 for a description
•Quick Install Guide-Showspictoriallyhow to operate the Touchcomputer.
of the BSP.

1-5
• US Power Cable
• European Power Cable
•PowerBrick
• Applicable Operating System CD
•Windows 2000Pro
•Windows XP Pro
•No CD is provided for Windows CE.Net Ver4.2 (but the image is on the
Touchcomputer CD.)
• No serial or USB cables are provided

1-6 Elo Entuitive Touchmonitor User Guide
Models
TheTouchcomputer is available in thefollowingmodels.Akey at theendof
the model list explains the options.
E08919-000 ESY1525L-7UWA-1-CE
F00839-000 ESY1525L-7UWA-1-CE-C1
C63175-000 ESY1525L-8UWA-1-CE
E73369-000 ESY1525L-8UWA-1-CE-M3
E36798-000 ESY1525L-8UWA-1-CE-C1
A78783-000 ESY1525L-8UWA-1-CE-M3C1
C32392-000 ESY1525L-7UWA-1-XP
A82367-000 ESY1525L-7UWA-1-XP-C1
D37281-000 ESY1525L-8UWA-1-XP
D58125-000 ESY1525L-8UWA-1-XP-M2
D61906-000 ESY1525L-8UWA-1-XP-M3
C94408-000 ESY1525L-8UWA-1-XP-M2C1
E21843-000 ESY1525L-8UWA-1-XP-M3C1
F95046-000 ESY1525L-7UWA-1-2K
A88088-000 ESY1525L-7UWA-1-2K-C1
C04515-000 ESY1525L-8UWA-1-2K
F84197-000 ESY1525L-8UWA-1-2K-M2
C48832-000 ESY1525L-8UWA-1-2K-M3
A84590-000 ESY1525L-8UWA-1-2K-M2C1
F83851-000 ESY1525L-8UWA-1-2K-M3C1

1-7
Key
PIP Description Key
ESY = Elo System
15 = 15 Inch Display
25 = Desktop cabinetry (In grey plastics only)
L = LCD
7 = AccuTouch
8 = IntelliTouch
S = Serial controller
U = USB controller
W = Worldwide agencies
A = Revision number
1 = Antiglare glass
Mx = MSR unit
x = 2 = MSR USB HID
x = 3 = MSR USB Keyboard Emulation
Cx = Customer Display
x = 1 = Serial Customer Display
CE = Windows CE.Net 4.2 Pro+
Xp = Windows Xp Pro
2K = Windows2000 Pro

1-8 Elo Entuitive Touchmonitor User Guide

2-9
CHAPTER
C HAPTER 2
TouchcomputerS ETUP
Initial Turn On and Software Registration
Touchcomputer OperatingSystem Setup
The initial setup of the Windows operating system takes approximately 5-10
minutes. Additional time may be needed depending on computers hardware
configuration and connected devices. To setup the Windows OS for you
computer, turn on your computer and follow the instructions on the screen. The
Touchcomputer should be connected to a network providing an internet
connection. It is possible to register Windows over the telephone.
License Agreement
• Click “I accept this agreement”
• Click “Next”
Product Key
• Type in the 25 character product code located on the back of the unit.
• Click “Next”
Network Settings
• Wait for windows to configure network settings.
Performing Final Tasks
• Wait for windows to configure network settings.

2-10 Elo Entuitive Touchmonitor User Guide
Computer Reboots
• Wait for computer to reboot and finally boot up to the desktop.
Testing Pre-installed Devices
Touchcomputer come pre installed with several different hardware options. To
test these options, click on the following icons on the Windows toolbar on the
bottom right of the computer. You may also use the desktop icons.
Customer Display Testing
• Click on the “CD” icon.
• The customer display should change, now displaying the text “Elo
TouchSystems Customer Display”.
Keyboard Card Reader Testing
• Click on the “KCR” icon.
• Click on scan button
• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
USB Card Reader Testing
• Click on the “UCR” icon
• Click on scan button
• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
Controls
There aretwo controlsto operate the Touchcomputer.There is a brightness
control and a volume control.To increase the brightness, press switch 3. To
decrease brightness, press switch 4.To increase the volume, press switch 1.
To decrease volume, press switch 2.

2-11
Switch 1
Switch 2
Switch 3
Switch 4
Switch 5
Touchcomputer Controls
Power
To turn power off, press and hold switch 5.To turn on press and hold switch 5
then shut down. To do a hard shutdown, press and hold switch 5.To turnpower
on, press the power button once.

2-12 Elo Entuitive Touchmonitor User Guide
Technical Assistance
There are three methods to obtain contact information for technical assistance
on the Touchcomputer.
•Touchcomputer itself
•theWeb
• telephone
These methods are described below.
Using the Touchcomputer
You can access the support information by going to the System Properties and
clicking on the “Support Information” button. You can get to get to System
Properties by either of the following methods:
• Right click “My Computer” and choose “Properties”
• Click on the “Start Button” and select “control panel”and double click on the
“System” icon.
Using the Web
www.elotouch.com/support/default.asp
Using the Phone
Call toll-free 1-800-557-1458
Powerand OSD Lock Out
Normally the 5 switches on the side of the monitor depicted in the figure in the
controls section control power, brightness and volume. The power switch can be
made not to operate by activating the power lockout function. The brightness
and volume adjustment can be made not to operate by activing the OSD lockout
function. The OSD lockout function can be a activate by simultaneously
pressing Switch 1 and Switch 2. The power lockout function can be activated
by simultaneously pressing Switch 1and Switch 3. When the switches are
pressed, OSD lock or power lock will appear. The power lockout state can be
set by releasing Switch 1 and Switch 3 in the desired state of power lock or
power unlock.
The OSD lockout state can be set by releasing Switch 1 and 2 in the desired
state of OSD lock or OSD unlock.

3-13
CHAPTER
C HAPTER 3 S AFETY /S ERVICING THE Touchcomputer
When servicing the computer perform the following:
• Perform an orderly shutdown using the operating system menu.
•Shut down the Touchcomputer and remove all externalcables.
•When opening the Touchcomputer, periodically touch any metal parts of the
Touchcomputer,such as metalportions of the case orconnector shells on the
monitor.
• Handle components and cards with care. Do not touch components on the
cards. When adding memory, hold it by the edges, not contacts.

3-14 Elo Entuitive Touchmonitor User Guide

4-15
CHAPTER
C HAPTER 4 T ECHNICAL D ESCRIPTION
Block Diagram
The block diagram of the Touchcomputer is shown below:
LCD
Inveter
Speakers
OSD
Switch
panel Optional
Hard Drive Optional
Compact Flash
USB1
USB2
CN13
CN14
J16
J17
J12
J15
CN10 J11 CN11 J7 CN5
Optional
MSR
Optional
Customer
Display
CN1
Serial
Port
CN9
USB
Port
CN3
Internal
+5 VDC
@1 amp
CN2
Internal
Serial
Port
CN4
+5/+12vdc
CN6
USB
Port
Optional AccuTouch
or IntelliTouch USB
Controller
Optional
AccuTouch or
IntelliTouch
Touchscreen
Dual USB
Port(500 ma)
Dual USB
Port(500 ma)
Serial Port
Serial Port
PS2
keyboard
PS2
keyboard
PCMCIA
Ethemet
Port
CN7
+12
VDC Mother board
Elo Touchcomputer Block Diagram