ELSA MicroLink Office User manual

ELSA MicroLink
TM
Office
Installation Guide

No. 20772/0399
Copyright © 1998 ELSA AG, Aachen (Germany)
Whiletheinformationinthismanualhasbeencompiledwithgreatcare,itmaynotbedeemedanassur-
ance of product characteristics. ELSA shall be liable only to the degree specified in the terms of sale
and delivery.
Thereproductionanddistributionofthedocumentationandsoftwaresuppliedwiththisproductandthe
use of its contents is subject to written authorization from ELSA.
ELSAisDINENISO9001certified. TheaccreditedTÜVCERTcertificationauthorityhasconfirmedELSA
conformity to the worldwide ISO 9001 standard in certificate number 09 100 5069, issued on June 15,
1998.
Trademarks
Windows®, Windows NT®and Microsoft®are registered trademarks of Microsoft, Corp.
Allothernamesmentionedmaybetrademarksorregisteredtrademarksoftheirrespectiveowners. The
ELSA logo is a registered trademark of ELSA AG.
Subject to change without notice. No liability for technical errors or omissions.
ELSA AG ELSA, Inc.
Sonnenweg 11 2231 Calle De Luna
52070 Aachen Santa Clara, CA 95054
Germany USA
www.elsa.de www.elsa.com
Aachen, March 1999

Installation Guide
ELSA MicroLink Office
1
Installation Guide
Dear ELSA customer,
Thank you for placing your trust in this ELSA product.
This Installation Guide is intended to help you activate your modem as quickly as possi-
ble. Itprovidesyouwithabriefdescriptionofsetup
undertheWindows 95,Windows 98
and Windows NT 4.0 operating systems.
Under DOS, Windows 3.1x, OS/2 and UNIX, modems do not require a specific installa-
tion. The modem is ready for operation once connected to the serial port.
For safety reasons you should only use the power adapter supplied!
ELSA MicroLinkOffice is intended for the connection to analog, public telecommunica-
tions networks. The telephone line is passed through the modem and permits the con-
nection of a conventional telephone.

Installation Guide
ELSA MicroLink Office
2

Installation Guide
ELSA MicroLink Office
3
Make the first move
Make sure that your PC and the modem are switched off.
Connect
ELSA MicroLink to the power supply.
ConnectyourmodemtothemainspowersupplyBusingtheACpoweradaptersupplied.
Connection to your PC
PlugoneendoftheV.24/RS232cablesuppliedintotheappropriateportCinthemodem
and the other end into a free serial port (e.g. COM1 or COM2) on your PC.
Connection to the telephone network
Connect one end of the supplied connector cable to the line port on the
modem 7 and the other end to your telephone line outlet. For the
UnitedKingdomonly:Usetheadaptersupplied(seeright)ifyouwishto
operate both modem and telephone in parallel at the same outlet.
Switching on the PC and modem
Switch the computer on first, and then your modemA.
AOn/Off switch
BPower input
CSerial port (V.24/RS232C interface)
4Volume control for the speaker
5Outlet for connecting active speakers
6Microphone connector
7Line port (RJ11 socket)
8Port for telephone (RJ11 socket)
1
2
3
4
5

Installation
ELSA MicroLink Office
4
Installation
Installation under Windows 95
UnderWindows 95,youhavetwooptionsforperformingtheinstallation. Justwhichver-
sionyouhavewillbecomeclear according to the message which appears after the com-
puter has been restarted.
Installation under Windows 95 Version 4.00.950 B
To install under Windows 95, proceed as follows:
KHardware detection and driver installation
KCountry selection
KCopying and unpacking the Unimodem files
Installation
aAfter connecting the modem, restart the computer. Windows 95 starts the 'Update
Device Driver Wizard' and automatically selects the driver for you.
bMakesurethatthe
ELSA MicroLink CDCDisinsertedinyourCD-ROMdrive(e.g.D:\)
andconfirmbyclickingNext. Whenthecurrentdriverhasbeenfound,confirmonce
again by clicking Next.
cClickOKtoacknowledgethe'Insertdisk'dialogbox. The'Copyfiles'windowisnow
displayed.
dClick Browse to change to your CD-ROM drive (e.g. D:\) and double click OK to ini-
tiate the copy procedure.
The modem is automatically entered as an audio device with the ELSA Voice Modem
Serial Wave Device hardware component in order to ensure the voice functionality.
Country selection
eOnce again, insert the
ELSA MicroLink CD CD in the CD-ROM drive in order to start
the CDLAUNCH.EXE program. This program allows you to select the country in
whichyouwouldliketouse
ELSA MicroLink Office . Inthedefaultconfiguration,the
modem is set up for Germany.
fForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
gOnce the modem has been successfully configured, the ELSA CD setup is initiated
and you can begin installing the software provided.

Installation
ELSA MicroLink Office
5
Install Unimodem files
hIn order to ensure the voice functionality, following the installation procedure you
must copy the 'unimodv.exe' from the CD to any directory on your hard disk (e.g.
C:\unimodem).
iDouble click UNIMODV.EXE to unpack the file automatically in the relevant direc-
tory.
jUsethe rightmousebuttonto highlightthe'unimodv.inf' file andclickInstall in the
context menu displayed. The new driver package is now installed automatically.
Deinstallation
In order to remove the drivers from your computer, click Start ESettings EControl
Panel EModem. Select the 'MicroLink Office' entry and click the Add/Remove but-
ton. In addition, you must delete the following Inf files using the Windows Explorer:
K'MDMELSAx' (e.g. MDMELSA3, normally located in the C:\windows\inf directory)
K'ELSA AG MDMELSA' (normally located in the C:\windows\inf\other directory)
Installation under Windows 95 Version 4.00.950
To install under Windows 95, proceed as follows:
Khardware detection and driver installation
Kcountry selection
Kcopying and unpacking the Unimodem files
Installation
aAfter connecting the modem, restart the computer. Windows 95 opens with the
'New Hardware Found' dialog box.
bSelect Driver from disk provided by hardware manufacturer and click OK.
cMakesure thatthe
ELSA MicroLink CD CD isinsertedin the CD-ROMdrive(e.g.D:\)
and click Browse. The 'Open' window is displayed.
dChange to the CD-ROM drive (e.g. D:\) and click OK.
eFrom the 'Select model' dialog box, select MicroLink Office and confirm your
selection with OK. The requisite files are now copied.
Install Unimodem files
fIn order to ensure the voice functionality, following the installation procedure you
mustcopythe'unimodv.exe'filefromtheCDtoanydirectoryonyourharddisk(e.g.
C:\unimodem).

Installation
ELSA MicroLink Office
6
gDouble click UNIMODV.EXE to unpack the file automatically in the relevant direc-
tory.
hUsethe rightmousebuttonto highlightthe'unimodv.inf' file andclickInstall in the
context menu displayed. The new driver package is installed automatically.
After the computer is restarted, the modem is automatically entered as an audio device
withtheELSAVoiceModemSerialWaveDevicehardwarecomponentinordertoensure
the voice functionality.
Country selection
iOnce again, insert the
ELSA MicroLink CD CD in the CD-ROM drive in order to start
the CDLAUNCH.EXE program. This program allows you to select the country in
whichyouwouldliketouse
ELSA MicroLink Office . Inthedefaultconfiguration,the
modem is set up for Germany.
jForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
kOnce the modem has been successfully configured, the ELSA CD setup is initiated
and you can begin installing the software provided.
Deinstallation
In order to remove the drivers from your computer, click Start ESettings EControl
Panel EModem. Select the 'MicroLink Office' entry and click the Add/Remove but-
ton. In addition, you must delete the following Inf files using the Windows Explorer:
K'MDMELSAx' (e.g. MDMELSA3, normally located in the C:\windows\inf directory)
K'OEMx' (normally located in the C:\windows\inf directory)
The file must contain the following entry: ; Manufacturer: ELSA AG (Ver. ...).
Installation under Windows 98
To install under Windows 98 , proceed as follows:
KHardware detection and driver installation
KCountry selection
aAfter connecting the modem, restart the computer and click Next to acknowledge
the 'Add New Hardware Wizard' dialog box.
bWindows 98 provides you with two options for searching for drivers. Select the
Search for the best driver for your device option and clickNext.

Installation
ELSA MicroLink Office
7
cInthesubsequentdialogbox,activatetheCD-ROM driveoptionanddeactivateall
other boxes. Insert the
ELSA MicroLink CD CD in the CD-ROM drive (e.g. D:\) and
click Next.
dWhen the driverhas been found, confirmby clicking Next inorderto initiate instal-
lation. Finally, click Finish to exit installation.
After the computer is restarted, the modem is automatically entered as an audio device
withtheELSAVoiceModemSerialWaveDevicehardwarecomponentinordertoensure
the voice functionality.
Country selection
eOnce again, insert the
ELSA MicroLink CD CD in the CD-ROM drive to start the
CDLAUNCH.EXE program. This program allows you to select the country in which
you would like to use
ELSA MicroLink Office . In the default configuration, the
modem is set up for Germany.
fForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
gOnce the modem has been successfully configured, the ELSA CD setup is initiated
and you can begin installing the software provided.
Deinstallation
In order to remove the drivers from your computer, click Start ESettings EControl
Panel EModem. Select the 'MicroLink Office' entry and click the Add/Remove but-
ton. In addition, you must delete the following Inf files using the Windows Explorer:
K'MDMELSAx' (e.g. MDMELSA3, normally found in the C:\windows\inf directory)
K'ELSA AG MDMELSA' (normally found in the C:\windows\inf\other directory)
Installation under Windows 3.1x
To select the country under Windows 3.1x, proceed as follows:
aAfter starting up Windows 3.1x, call the File Manager and change to the letter of
your CD-ROM drive (e.g. D:\).
bIn the COUNTRY directory, double click the CTRYSETW.EXE, file in order to ini-
tiate installation.
cForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
dOnce the modem has been successfully configured, the ELSA CD setup is initiated
and you can begin installing the software provided.

Installation
ELSA MicroLink Office
8
Installation under Windows NT 4.0
To install under Windows NT 4.0, proceed as follows:
KHardware detection and driver installation
KCountry selection
Installation
aAfter connecting the modem, restart the computer and selectStart ESettings E
Control Panel EModems.
bIn the 'Install new modem' dialog box, highlight the option Don't detect my
modem; Iwill select itfrom a list.andconfirmyourselectionby clickingNext.
cIn the 'Install new modem' dialog box, click Change in order to select the modem
and then Disk.
dClick Browse to change to the CD-ROM drive; click Open to select the 'MDMEL-
SAx.INF' file (e.g. MDMELSA3) from your
ELSA MicroLink CD CD and confirm your
selection by clicking OK.
eFromthe'Installnewmodem'dialogbox,select
ELSA MicroLink Office ;confirmyour
selection by clicking OK and then click Next.
fSelect the COM port to which your modem is connected and clickNext.
gEnter the 'Location Information' required and confirm your selection by clicking
Next. Finally, click Finish to exit installation.
ELSA MicroLink Office can now be operated under Windows NT 4.0. The existing
Windows NT 4.0 software (e.g. HyperTerminal, RDT network) can access the
modem directly.
The modem is automatically entered as an audio device with the ELSA Voice Modem
Serial Wave Device hardware component in order to ensure the voice functionality.
Country selection
hOnce again, insert the
ELSA MicroLink CD CD in the CD-ROM drive in order to start
the CDLAUNCH.EXE program. This program allows you to select the country in
which you would like to use
ELSA MicroLink Office .
In the default configuration, the modem is set up for Germany.
iForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
jOnce the modem has been successfully configured, the ELSA CD setup is initiated
and you can begin installing the software provided.

Installation
ELSA MicroLink Office
9
Deinstallation
In order to remove the drivers from your computer, click Start ESettings EControl
Panel EModem. Select the 'MicroLink Office' entry and click the Add/Remove but-
ton. In addition, you must delete the following Inf files using the Windows Explorer:
K'MDMELSAx' (e.g. MDMELSA3, normally found in the C:\windows\inf directory)
K'ELSA AG MDMELSA' (normally found in the C:\windows\inf\other directory)
Installation under OS/2
To select the country under OS/2, proceed as follows:
aFrom your CD-ROM drive (e.g. D:\), start the INSTALL.CMD file.
bForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.
Installation under DOS
To select the country under DOS, proceed as follows:
aChange to the letter of your CD-ROM drive (e.g. D:\) and start the INSTALL.BAT,
file in order to initiate installation.
bForexample,selectthe'UnitedKingdom'entrytoconfigurethemodemforoperation
in the United Kingdom and confirm your selection by clickingOK.

Where Do I Find What?
ELSA MicroLink Office
10
Where Do I Find What?
Once you have connected the modem, you can begin installing the software provided.
In the manual
...youcan read up onhowtoinstall the softwareunderthevarious operating systems. It
tells you how to proceed if you run into any problems and describes modem operation.
Themanualalso contains technical data and additional aids for operatingyourmodem.
On the CD
... in addition to the software, you will also find utilities for operating your modem. Each
subject has a README file which contains detailed information about the software con-
cerned. The README files always contain the most up-to-date information.

ELSA MicroLink
TM
Office
User Manual

No. 20772/0399
Copyright © 1998 ELSA AG, Aachen (Germany)
Whiletheinformationinthismanualhasbeencompiledwithgreatcare,itmaynotbedeemedanassur-
ance of product characteristics. ELSA shall be liable only to the degree specified in the terms of sale
and delivery.
Thereproductionanddistributionofthedocumentationandsoftwaresuppliedwiththisproductandthe
use of its contents is subject to written authorization from ELSA.
ELSAisDINENISO9001certified. TheaccreditedTÜVCERTcertificationauthorityhasconfirmedELSA
conformity to the worldwide ISO 9001 standard in certificate number 09 100 5069, issued on June 15,
1998.
Trademarks
Windows®, Windows NT®and Microsoft®are registered trademarks of Microsoft, Corp.
Allothernamesmentionedmaybetrademarksorregisteredtrademarksoftheirrespectiveowners. The
ELSA logo is a registered trademark of ELSA AG.
Subject to change without notice. No liability for technical errors or omissions.
ELSA AG ELSA, Inc.
Sonnenweg 11 2231 Calle De Luna
52070 Aachen Santa Clara, CA 95054
Germany USA
www.elsa.de www.elsa.com
Aachen, March 1999

Preface
Thank you for placing your trust in this ELSA product.
Withthe
ELSAMicroLinkOffice ,you havepurchasedamodem whichwillserve as
a true allround talent in your home office. The
ELSA MicroLink Office unites the
advantagesof a56kmodemwith thefunctionsand easy handlingofan answering
machine.
ThemodemcanstoretelephonecallsandfaxesevenwiththePCswitchedoff,and
ithasan external keypad. The
ELSAMicroLink Office thus provides the operator’s
interface similar to an answering machine. You can record, listen to and delete
messages, fast forward and repeat—all with your PC switched off.
Atthesametime,the
ELSAMicroLinkOffice isauniversalhigh-speedmodem,pro-
vidingfiletransfercapabilities,andaccesstotheInternetandotheronlineservices
at lightning speed.
ELSAMicroLinkOffice includesanintegratedmicrophoneandspeaker. Itcan thus
also be used as a speakerphone.
Exacting manufacturing standards and stringent quality control are the basis for
high product standards and consistent quality to ensure your fullest satisfaction
with this modem.
About this Manual
This manual will inform you about all aspects of your ELSA MicroLink Office
including the installation and use of the supplied software. It also contains an
overview of the AT command set.
Changes to this Manual
ELSA products are characterized by ongoing further development. It is therefore
possible that the information printed in this manual is not current in all points.
Ouronline services(Internet:www.elsa.com)areavailable toyouaroundtheclock
should you have any queries regarding the topics discussed in this manual or
require any further support.

Online Documentation
TheELSA MicroLinkCDcontainsextensiveelectronicdocumentationinadditionto
the printed handbooks (Installation Guide, User Manual). This provides informa-
tion on topics such as the installation of access software, the online services and
otherusefulinformation. ThisinformationhasbeenstoredinHTMLor PDFformat.
A browser (e.g. Netscape Navigator or Microsoft Internet Explorer) is required for
readingandprintingHTMLfiles. TheACROBATReaderprogramisrequiredtoread
and print PDF files. It can also be found on the included CD and may be installed
using the CD setup program.
To read the online documentation, proceed as follows:
aInsert the included
ELSA MicroLink CD in your CD drive. The CD setup will
start automatically under Windows 95, Windows 98 and Windows NT 4.0. If
youareusingadifferentoperatingsystem,pleasestarttheCDsetupprogram
(CDSETUP.EXE) on the CD.
bIIn the CD-Setup, go to Choice:, mark the option ONLINE manual (ACRO-
BAT Reader), and click Show.

The ELSA homepage on the Internet
The ELSA Homepage is a service for our customers and others interested in ELSA
products, which include modems, ISDN, graphics boards and monitors. The ELSA
Homepage provides continuously updated product information pertaining to your
ELSAMicroLinkOffice and other ELSA products. Youcanalsofind answers tofre-
quently asked questions (FAQs), a wealth of tips and tricks and selected links to
other WWW pages. What's more, our page provides access to selected search
engines.
How to make the ELSA home page your default home page:
YoucansetyourbrowsertoloadELSA'shomepageassoonasyouconnecttothe
Internet. The following explains how you can access the ELSA home page using
either Netscape Navigator or Microsoft Internet Explorer as your browser:
Netscape Communicator
aStart Netscape Communicator and select Edit E Settings ENavigator.
bUnder Home Page, enter www.elsa.com.
cConfirm the change with OK.
Microsoft Internet Explorer
aStart Microsoft Internet Explorer and select View EInternet Options E
General.
bUnder Home page enter the ELSA home page www.elsa.com and confirm
with OK.
NowyouwillautomaticallyaccessELSA'shomepagewheneveryouconnecttothe
Internet.
Before you continue
TheinstallationoftheELSAMicroLinkOfficeisdescribedintheInstallationGuide.
Please read the information there before continuing with this manual.

Contents
ELSA MicroLink Office
VI
Contents
Introduction ....................................................................................................................1
Highlights of the
ELSA MicroLink Office ................................................................ 1
What do I need for
ELSA-Communicate! Pro ?....................................................... 3
Everything in the box?............................................................................................. 3
CE conformity.......................................................................................................... 4
ELSA MicroLink Office
in stand-alone mode ...........................................................5
Outgoing message.................................................................................................. 5
Record outgoing message ................................................................................. 5
Check outgoing message................................................................................... 5
Delete outgoing message.................................................................................. 5
Replace outgoing message................................................................................ 6
Activate answering machine and automatic fax reception.................................... 6
Change mode of operation ................................................................................ 6
Voice messages...................................................................................................... 6
Check voice messages....................................................................................... 7
Search voice messages ..................................................................................... 7
Delete messages.................................................................................................... 7
Delete current message..................................................................................... 7
Delete all messages .......................................................................................... 7
Fax messages.......................................................................................................... 8
Record memos........................................................................................................ 8
Recording phone conversations.............................................................................. 8
Overview of modem keys........................................................................................ 9
Remote query and remote configuration.............................................................. 10
Start remote query........................................................................................... 11
Remote query commands ................................................................................ 11
Start remote configuration .............................................................................. 11
Activate call answering................................................................................... 12
Check messages in-house ............................................................................... 13
Function of the voice and fax LEDs....................................................................... 13
Communications software ........................................................................................15
ELSA-Communicate! Pro software package......................................................... 15
Installation and operation of
ELSA-Communicate! Pro ................................... 15
Installation under Windows 95, Windows 98, Windows NT 4.0.................... 15
The main window ............................................................................................ 18
Configuration dialog ........................................................................................ 28
ELSA Configuration Manager ............................................................................... 37
Installing the
ELSA Configuration Manager.................................................... 37

Contents
ELSA MicroLink Office
VII
Help for the ELSA Configuration Manager...................................................... 38
Selecting a modem.......................................................................................... 38
Configuring the modem ................................................................................... 38
Firmware upload.............................................................................................. 42
Language upload.............................................................................................. 42
Backing up and editing configurations............................................................ 43
Dial-Up Networking under Windows 95.............................................................. 44
LapLink for Windows 95 and Windows NT.......................................................... 46
The 'take two' license...................................................................................... 46
What can LapLink do?...................................................................................... 46
Installing and uninstalling ............................................................................... 47
Remote access with LapLink................................................................................ 48
What is a host, what is a client?..................................................................... 48
Preparing.......................................................................................................... 48
Connection establishment............................................................................... 53
File transfer...................................................................................................... 55
Workshop .....................................................................................................................57
Faxing with
ELSA MicroLink Office ...................................................................... 57
Sending and receiving quick fax messages..................................................... 57
Sending faxes from other programs................................................................ 61
Your own answering machine.............................................................................. 62
Activating the answering machine.................................................................. 62
Optional Settings for the Answering Machine................................................ 65
Sending voice messages (voice mail).............................................................. 66
Recording conversations.................................................................................. 66
E-mail Functions.................................................................................................... 67
Setting up and e-mail account......................................................................... 67
Checking for e-mail.......................................................................................... 67
Sending e-mail via the Internet....................................................................... 68
Settings for Connections via Dial-Up Networking .......................................... 68
Pager messages.................................................................................................... 69
Sending pager messages................................................................................. 69
Message in- and outboxes................................................................................... 70
Checking the inbox........................................................................................... 70
Broadcasting messages................................................................................... 72
Changing the queue......................................................................................... 72
Resending a message...................................................................................... 72
Manual operation ............................................................................................ 73
For advanced users—structured voice mailboxes............................................... 73
What is a voicebox?......................................................................................... 73
Here's how to set up the voicebox:................................................................. 74
Data transfer with
ELSA-Communicate! Pro ........................................................ 84

Contents
ELSA MicroLink Office
VIII
Accessing remote BBSs................................................................................... 84
Setting up your own BBS................................................................................. 85
Control commands ......................................................................................................89
Entering and executing AT commands................................................................. 89
Escape command............................................................................................. 89
Bit-oriented registers............................................................................................ 90
Modifying bit-oriented registers...................................................................... 90
Overview of AT command set and registers........................................................ 90
Basic control features...................................................................................... 91
Extended control features................................................................................ 91
Appendix .......................................................................................................................93
Brief overview of the AT command set................................................................ 93
Status display and troubleshooting...................................................................... 96
Technical data....................................................................................................... 97
Characteristics of the modem ......................................................................... 97
Characteristics of the modem.......................................................................... 98
Declaration of conformity................................................................................... 101
Warranty conditions........................................................................................... 102
Glossary ......................................................................................................................105
Index ............................................................................................................................109