Elspec G4410 Troubleshooting guide

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2ELSPEC G
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Table of Contents
G4K Power Quality Analyzer - System Overview .......................................... 6
Warranty ..................................................................................... 8
Acronyms ................................................................................... 10
Product Selection Guide ................................................................. 13
Preparation - Safety Precautions .......................................................... 16
What You'll Need .......................................................................... 18
Unpacking Components & Accessories ................................................. 19
The G4K BLACKBOX Unit ................................................................. 23
G4K Quick & Simple Installation ........................................................... 25
G4K BLACKBOX Unit Mounting ........................................................... 25
G4K Wiring ................................................................................. 28
Voltage Connections ................................................................... 32
Wiring the Current Connections ...................................................... 34
Connect the AC/DC Supply Terminal ................................................ 36
Connect the 48VDC Input .............................................................. 38
Establish 1st Time Connection .......................................................... 39
Confirm Operation ........................................................................ 41
G4K Unit Access ........................................................................... 43
G4K Quick Configuration ................................................................. 46
G4K Unit Setup .......................................................................... 47
Voltage & Frequency Configurations ................................................ 49
Currents .................................................................................. 51
Verify Measurement Readings ........................................................... 54
Access the Measurement Summary .................................................. 55
Verify Voltage & Current Readings .................................................. 57
Verify Power Readings ................................................................. 59
Enable PQZIP Recording .................................................................. 61
Monitoring Real-Time Data ................................................................. 63
Voltage & Current Measurements ....................................................... 66
Averaging ................................................................................... 72
Power ....................................................................................... 76
Temperature ............................................................................... 80
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Phasors ..................................................................................... 82
Waveforms ................................................................................. 87
Voltage Flickering ......................................................................... 93
Pinst Waveform ............................................................................ 96
Minimum / Maximum Flickering ......................................................... 98
Voltage & Current Harmonics .......................................................... 101
P & Q Harmonics ......................................................................... 107
Spectrum .................................................................................. 113
Harmonics Table ......................................................................... 118
Voltage & Current, Min & Max Harmonics Table .................................... 121
PQ Min & Maximum Harmonics ......................................................... 124
About Power Quality Monitoring .......................................................... 127
PQ Compliance Summary ............................................................... 128
Compliance Information ................................................................ 132
Compliance Chart ........................................................................ 135
Events ...................................................................................... 138
PQZIP Recording - Principle ............................................................... 140
Default Settings .......................................................................... 142
PQZIP Recording - Configuration ....................................................... 143
Enabling / Disabling PQZIP ........................................................... 147
FIFO ..................................................................................... 149
Fixed Quality vs. Fixed Ratio ........................................................ 150
File Capacity ........................................................................... 153
FFT Mode ............................................................................... 155
Erase All PQZIP Data .................................................................. 157
About Energy ................................................................................ 159
Consumption & Demand ................................................................. 160
Detailed Information .................................................................... 162
Measurement Status ..................................................................... 164
About Instrument Settings ................................................................. 167
Device Setup .............................................................................. 168
Device - Info G4K Unit Configuration ............................................... 171
G4K Product Attributes ....................................................................................................... 173
Power Status ......................................................................................................................... 174
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4ELSPEC G
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PoE Output ............................................................................................................................ 175
Alarms .................................................................................................................................... 176
Voltage & Frequency .................................................................. 177
Power Configuration ............................................................................................................ 179
Potential Transformer ......................................................................................................... 181
Smooth Filtering ................................................................................................................... 182
Voltage Polarity .................................................................................................................... 183
Define Nominal Values ........................................................................................................ 184
Time Settings .......................................................................... 186
Network Time ....................................................................................................................... 188
Time Setup ............................................................................................................................ 189
Daylight Saving ..................................................................................................................... 190
Currents ................................................................................. 191
Current Transformer............................................................................................................ 193
Nominal.................................................................................................................................. 194
Current Polarity.................................................................................................................... 195
Non-Measured Currents ....................................................................................................... 196
Communication Configuration ....................................................... 198
Security .................................................................................................................................. 199
About Network Setup........................................................................................................... 202
LAN 1 .................................................................................................................................. 204
LAN 2 / LCD Port Setup................................................................................................... 206
Port Setup.......................................................................................................................... 208
Outer Access ..................................................................................................................... 210
Modbus TCP ....................................................................................................................... 211
DNP3 Configuration.......................................................................................................... 212
Status Summaries ............................................................................................................. 213
Serial Ports ............................................................................................................................ 215
RS-485 / RS-422 ................................................................................................................ 217
PPP Configuration ............................................................................................................ 219
PPP Status.......................................................................................................................... 220
Modem Configuration ...................................................................................................... 221
About Power Quality Compliance ................................................... 222
Power Quality Compliance Configuration........................................................................ 223
User Defined Pages .............................................................................................................. 225
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User Defined Page 1......................................................................................................... 227
User Defined Page 2......................................................................................................... 232
User Defined Page 3......................................................................................................... 236
Advanced Settings .......................................................................... 239
System Log ................................................................................ 241
Creating Custom Events ................................................................. 244
Events List .............................................................................. 249
Create Event Conditions .............................................................. 251
Single Type Conditions ........................................................................................................ 253
Multiple Type Conditions .................................................................................................... 256
E-Mail Alerts .............................................................................. 258
Reports .................................................................................... 262
Energy Mode ............................................................................ 264
Parameter Mode ....................................................................... 265
Energy Meter .............................................................................. 266
Display Setup ............................................................................. 269
Upgrade G4K Software - Firmware Upgrade ......................................... 272
Upgrade the FW Using FTP ........................................................... 275
Local FW Upgrade ..................................................................... 277
Optional Installations & Disconnections ................................................. 279
Attach The PT100 Temperature Connection ......................................... 279
Connect Power Over Ethernet ......................................................... 280
Detach the Voltage Terminal Block Connector ...................................... 281
About Elspec's Search Utility .............................................................. 282
Obtain Elspec's Search Utility .......................................................... 283
Use the Elspec's Search Utility ......................................................... 284
G4K Unit Access .......................................................................... 287
New Device Indication ................................................................... 291
Limitations of Elspec's Search Utility.................................................. 292
G4K Specifications .......................................................................... 293
G4K Physical Specifications ............................................................. 299
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G4K Power Quality Analyzer - System Overview
The i nnovative d esign o f the G4 400 BLA CKBOX device se ries i s a t echnological
breakthrough providing the Perfect Permanent PQ Analysis solution. Its enhanced
capabilities are uniquely adaptable to address the individual needs & requirements
for a lmost a ny b usiness and/or ap plication. Empowered by t he patented P QZIP
compression technology, the G4 K can s tore up to a t housand times m ore tha n
other t ypical f ile f ormats. The P QZIP allows the G4 K t o c ontinuously r ecord &
store all electrical waveforms for extended periods with no gaps in the data. Its
superior accuracy yields a 2 x 16 Bit to yield, far surpassing IEC61000-4-30 Class A
requirements. The G4K f eatures a thr eshold-free se tup, & is eq uipped w ith
standard industrial p rotocols f or se amless in tegration into a ny SCADA system. I t
provides P Q p arameters acc ording t o E N50160, IEC61000-4-30, & other na tional
standards, and the data may be analyzed over any network at any remote location.
The advanced PQSCADA & Investigator Enterprise Analysis software enables t he
operator to detect, view, control, analyze & isolate the minutest PQ anomaly for
the diagnosis & effective maintenance of equipment. It simplifies troubleshooting
& ti me-synchronized data recorded by any number of BLACKBOX d evices, ca n be
compared within a particular site and/or across many sites.
The embedded Website serves as the main user-interface with the unit, providing
enhanced m anagement, unit configuration & r eal-time m onitoring o f all
parameters.
The o ptional G4100 Remote Display LCD Unit (RDU) i s an in tegral p art of t he
Elspec P ower Quality D ata C enter s ystem, al lowing in ter-connectivity w ith th e
G4400 series instruments for configuring and monitoring the electrical distribution
system. The G4 100 c onnects a nd c ommunicates w ith t he G4400 BLA CKBOX
devices d irectly v ia RJ45 n etwork cab le o r t hrough I P c ommunication f rom
anywhere i n the w orld. One R DU c an be us ed to m onitor and c onfigure m any
G4400 series instruments.
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7ELSPEC G
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The figure below provides a graphical outline of the G4K System:
SEE ALSO
Acronyms
G4K Warranty
Product Selection Guide
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Warranty
Each E lspec p roduct is under w arranty to be f ree f rom d efects in m aterial an d
workmanship under normal u se and service. The warranty p eriod is f or one year
and commences on the date of shipment. Parts, product repairs, and services are
under warranty for 90 da ys. This w arranty extends o nly t o t he original buyer or
end-user customer and i t does not apply to fuses, disposable batteries, or to any
product w hich, in E lspec's opinion, h as b een m isused, al tered, n eglected,
contaminated, or damaged by accident or abnormal conditions in the operation or
handling o f the p roduct. Elspec w arrants t hat t he so ftware w ill o perate
substantially in accordance with its functional specifications for 90 days and that it
has been properly recorded on non-defective media. Elspec does not warrant that
the software will be error free and operate without interruption.
Elspec authorized re-sellers shall extend this warranty on new and unused products
to e nd-user cu stomers o nly, but d o no t h ave a uthority t o e xtend a g reater o r
different w arranty o n behalf o f E lspec. W arranty s upport is available o nly if t he
product is p urchased through an Elspec authorized sales outlet or Buyer has paid
the ap plicable international price. Elspec r eserves t he right to invoice the Buyer
for an y i mportation costs for t he repair/replacement of parts w hen the p roduct
purchased in one country is submitted for repair in another country.
Elspec’s w arranty o bligation is l imited, at El spec's o ption, to r efund o f th e
purchase price, free of charge repair, or replacement of a defective product which
is r eturned t o E lspec w ithin t he w arranty p eriod. For w arranty s ervice, c ontact
Elspec d irectly t o o btain a r eturn-authorization. On r eceipt of the authorization,
return the product to Elspec with a description of the problem, including prepaid
postage an d insurance ( FOB d estination). Elspec assumes n o r isk f or d amage in
transit. F ollowing w arranty r epair, the p roduct w ill b e r eturned to t he Bu yer,
transportation prepaid (FOB destination). If Elspec determines that the failure was
caused b y n eglect, misuse, co ntamination, al teration, a ccident, o r abnormal
condition o f o peration o f h andling, in cluding o vervoltage f ailures cau sed b y u se
outside t he product's s pecified r ating, o r normal w ear a nd tear o f m echanical
components, E lspec w ill p rovide an e stimate o f r epair costs an d o btain
authorization be fore commencing w ork. F ollowing r epair, t he pr oduct w ill be
returned to the Buyer, transportation prepaid, and the Buyer will be billed for the
repair and return postage transportation charges (FOB Shipping Point).
This warranty is t he Buyer's sole an d exclusive remedy and is in lieu of all other
warranties, express or implied, including but not limited to any implied warranty
of merchantability or fitness for a particular purpose. Elspec shall not be liable for
any special, indirect, incidental, or consequential damages or losses, including loss
of data arising from any cause or theory.
Since so me co untries or st ates d o n ot allow li mitation of t he t erm o f an i mplied
warranty, o r exclusion o r l imitation o f incidental o r consequential d amages, t he
limitations an d ex clusions o f this w arranty may n ot ap ply t o ev ery b uyer. If a ny
provision of t his W arranty is h eld i nvalid or u nenforceable b y a co urt o r o ther
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9ELSPEC G
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decision-maker of competent jurisdiction, such holding will not affect the validity
or enforceability of any other provision.
NOTICE REGARDING PROPRIETARY RIGHTS
This publication contains information proprietary to Elspec. By accepting & using
this manual, you agree that the information contained herein will be u sed solely
for the purpose of operating equipment developed & manufactured by Elspec.
SEE ALSO
System Overview
Acronyms
Product Selection Guide
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Acronyms
The following acronyms are being used within this document:
A
CRONYM
D
EFINITION
PQ Power Quality
V Voltage
F Frequency
VVoltage Neutral
N
A Ampere
CT Current Transformer
PF Power Factor
PT100 Platinum Resistance Thermometers
PU Per Unit
PT
Potential T ransformer ( transformation r atio i n b oth m agnitude a nd
phase)
CT Current Transformer
THD Total Harmonic Distortion
HV High Voltage
MV Medium Voltage
LV Low Voltage
ADC Analog to Digital Converter
SSL Secure Sockets Layer
GPS Global Positioning System
UTC Coordinated Universal Time
LAN Local Area Network
CF Compact Flash
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11 ELSPEC G
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ACRONYM
DEFINITION
OLP OLE for P
rocess C ontrol ( set o f connectivity s tandards f or industrial
automation)
OPC Open Connectivity (formerly OLE for Process Control)
TCP Transport Control Protocol
FTP File Transfer Protocol
DHCP Dynamic Host Configuration Protocol
DNP3 Distributed Network Protocol
PPP Point to Point Protocol
PAP Password Authentication Protocol
CHAP Challenge Handshake Authentication Protocol
UART Universal Asynchronous Receiver Transmitter
ISP Internet Service Provider
INIT Initialization (INIT String used in Modem)
AT
A command string should start with "AT" or "at", except for the commands
"A/" and "+++". At or aT are invalid
PST
Value measured over x period that characterizes the likelihood that the
voltage fluctuations would result in perceptible light flicker
THD Total Harmonic Distortion
TDD Total Demand Distortion
Ampl Amplitude
FIFO First In First Out
FFT Fast Fourier Transform
csv Comma Separated Values
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12 ELSPEC G
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ACRONYM DEFINITION
ELSPEC
G4400
BLACKBOX
DEVICE
&
ACCESSORIES
G4K G4400 BLACKBOX Series of Power Quality Analyzers
PQZIP Power Quality Data Compression & Archive File Format
PQSCADA
Power Quality Supervisory Control and Data Acquisition
RDU G4100 Remote Display LCD Unit
CPU G4K - Central Processing Unit Module
DSP G4K - Digital Signal Processing Module
PS G4K - Power Supply Module
FW Firmware - G4K Software
SEE ALSO
System Overview
G4K Warranty
Product Selection Guide
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Product Selection Guide
The p roduct s election g uide w ill as sist y ou in ch oosing t he o ptimal G 4K P ower
Quality A nalyzer that will suit your needs & r equirements. The BLACKBOX device
series i ncludes 3 p roducts, namely t he G 4410, G 4420 & G 4430. T hey a re mainly
differentiated by their measurement capabilities, storage capacity, PQ analysis &
communication ports.
CAPABILITIES PRODUCT SERIES
G4410 G4420 G4430
REAL-TIME MEASUREMENTS
Voltage Sampling Rate, Maximum Samples/Cycle 256 1024 512
Voltage/Current -
Per P hase, A verage,
Unbalanced
Power: R eal, R eactive, A pparent, P ower F actor,
Frequency
Energy: Bidirectional, Total, Import, Export, Net
Demand: Block
Voltage Harmonics (Individual, Even, Odd, Total)
Up to-
127TH 255 511
TH
Type of Analog to Digital Converter
TH
16/201 16/20
Bit
1 16/20
Bit
1
Measurement During Overloading (From Nominal)
Bit
x2 x10 x10
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CAPABILITIES PRODUCT SERIES
G4410 G4420 G4430
DATA &WAVEFORMS LOGS
Cycle-By-Cycle PQZIP Recording
Event Logs
Continuous Waveform Recording
Min/Max Logs For Any Parameter
TIME STAMPS, RESOLUTION (MICROSECONDS)
With Ethernet Synchronization 50 50 50
With GPS Synchronization 1 1 1
STORAGE CAPACITY
Internal Memory 128 MB 16 GB 4 GB
POWER QUALITY ANALYSIS
Transient Detection, Microseconds
(50Hz/60Hz)
78.1/65.1µs
19.5/16.3µs
39/32.5µs
Sag/Swell Monitoring
Unbalance Components: Zero, Negative,
Positive
Flicker (IEC 61000-4-15)
Fast Flickering
Compliance Testing To EN50160
EN50160 Timestamps
Configurable for IEEE519-1992, IEEE159
(SEMI)
Time Stamps Of Above ___
Inter-Harmonics
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15 ELSPEC G
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CAPABILITIES PRODUCT SERIES
G4410 G4420 G4430
COMMUNICATION PORTS
OPC
Power Over Ethernet (PoE) - In
Power Over Ethernet (PoE) - Out ___
Ethernet Ports 1 2 2
COMMUNICATION PORTS - CONTINUE
RS-485/422 Port
Voltage Ride Through on Power Loss (Up to)
10 sec. 25 sec. 25 sec.
USB Port (Power Only) ___
Onboard Comprehensive Web Server
DNP3
Modbus TCP
E-MAIL NOTIFICATIONS
SMTP Client
1
Effective Bits Disclaimer: Outlined capabilities
subject to change without prior
notice
SEE ALSO
System Overview
Acronyms
G4K Warranty
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16 ELSPEC G
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Preparation - Safety Precautions
WARNINGS
R
EVIEW THE ENTIRE MANUAL BEFORE USING THE INSTRUMENT AND ITS
ACCESSORIES
O
BSERVE ALL WARNINGS AND CAUTIONS
D
O NOT OPERATE THE INSTRUMENT AROUND EXPLOSIVE GAS OR VAPOR
A
VOID WORKING ALONE
B
EFORE USE
,
INSPECT THE INSTRUMENT
,
LEADS AND ACCESSORIES FOR
MECHANICAL DAMAGE,AND REPLACE WHEN DAMAGED
P
AY SPECIAL ATTENTION TO THE INSULATION SURROUNDING THE
CONNECTORS AND PLUGS
R
EMOVE ALL ACCESSORIES THAT ARE NOT IN USE
M
AKE SURE THE INSTRUMENT IS PROPERLY GROUNDED TO A PROTECTIVE
EARTH GROUND
D
O NOT APPLY INPUT VOLTAGES ABOVE THE RATING OF THE
I
NSTRUMENT
AS SHOWN ON THE NAME PLATE
D
O NOT INSERT METAL OBJECTS INTO CONNECTORS AND OPENINGS
N
EVER OPEN THE INSTRUMENT
’
S ENCLOSURE DURING OPERATION
;
DANGEROUS VOLTAGES ARE PRESENT
U
SE THE INSTRUMENT ONLY AS SPECIFIED IN THIS MANUAL
,
OR THE
PROTECTION PROVIDED BY THE INSTRUMENT MAY BE IMPAIRED
D
O NOT EXPOSE THE INSTRUMENT TO EXTREME MOISTURE AND OR RAIN
TO AVOID SHOCK OR FIRE
V
ERIFY THAT THE UNIT IS DISCONNECTED FROM THE MAIN POWER SUPPLY
I
NSPECT ALL ELECTRICAL AND MECHANICAL CONNECTIONS VISUALLY FOR
MECHANICAL DAMAGE AND INTEGRITY OF COMPONENTS AND ACCESSORIES
I
NSPECT CURRENT TRANSFORMER WIRING FOR PROPER DIRECTION THROUGH
THE CYLINDRICAL APERTURE OF THE CURRENT SAMPLING MODULE
P
ULL
-
TEST ALL CONTROL WIRING TO ENSURE SECURE SEATING IN
TERMINALS
B
EFORE USE
,
INSPECT THE INSTRUMENT
,
LEADS AND ACCESSORIES FOR
MECHANICAL DAMAGE,AND REPLACE WHEN DAMAGED
D
O NOT OPERATE THE INSTRUMENT OR ITS ACCESSORIES IF IT BECAME WET
FOR ANY REASON
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17 ELSPEC G
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SEE ALSO
System Overview
What You'll Need
Unpacking Components & Accessories
G4K BLACKBOX Unit
G4K BLACKBOX Unit Mounting
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What You'll Need
Familiarize y ourself w ith t he G4K BL ACKBOX U nit, Components & Accessories. In
addition, ensure that you follow the outlined Safety Precautions. You will need the
following tools & additional items for the initial installation:
Wire Strippers
Phillips Screwdriver
Flat Head Screwdriver
G4K BLACKBOX Unit, Components & Accessories
This User Guide
SEE ALSO
System Overview
Preparation – Safety Precautions
Unpacking Components & Accessories
G4K BLACKBOX Unit
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Unpacking Components & Accessories
The G4K BLACKBOX is shipped from Elspec's factory in a s ealed case to protect it
from d amage during t ransportation. The s mall p arts a re s hipped in a s ealed b ag
with the unit.
TO UNPACK THE UNIT & ITS ACCESSORIES
Remove the unit & all of the following components from the casing:
Q
UANTITY
I
LLUSTRATION
D
ESCRIPTION
&
P
ART
N
UMBER
DEVICE,COMPONENTS &ACCESSORIES
1 G4K BLACKBOX Device
G4410
G4420 BLACKBOX: SPG-4420-0000
BLACKBOX: SPG-4410-0000
G4430 BLACKBOX: SPG-4430-0000
SEE ALSO
Product Selection Guide
1
Voltage Terminal Block Connector
(For
Sampling)
ENT-1005-0090
1
AC/DC Terminal Block Connector
(For
Powering the Unit)
ENT-1003-0192
1
RS485/422 Communication Terminal Block
(For Communication)
ENT-1004-0190
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QUANTITY
ILLUSTRATION DESCRIPTION &PART NUMBER
1
48VDC Terminal Block Connector
(For P owering
the Unit)
ENT-1002-0190
1
Temperature Sensor
Terminal Block Connector
(For PT100 Type)
ENT-1003-0190
1 Clamping Yoke Holder on Rail 35mm FM 4
MAL-2000-5002
1 Installation & Demonstration Disc
SMX-0408-0100
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