EMPEROR'S SELECT 478ERW60 User manual

09/2022
ELECTRIC RICE WARMERS
WITH SEALED LIDS
USER MANUAL
MODELS:
Please read and save these instructions for future reference.
#478ERW60 • 60 Cup (30 Cup Raw)
#478ERW92 • 92 Cup (46 Cup Raw)

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Specifications.............................................................................................. 2
Important Safeguards ................................................................................. 3
Cautions....................................................................................................... 4
Parts Identification ...................................................................................... 4
How to Use .................................................................................................. 5
Using an Extension Cord ............................................................................ 5
Cleaning....................................................................................................... 6
Troubleshooting .......................................................................................... 7
Model 478ERW60 478ERW92
Voltage 120V 120V
Wattage 103W 103W
Capacity (Cooked) 60 Cups 92 Cups
Weight 10.1 lb. 7.96 lb.
Width 18" 18"
Depth 15½" 15½"
Height 15⁄" 16"
INDEX
SPECIFICATIONS
!Please read and keep these instructions.
For indoor use only. When disposing of product, use proper procedures.

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1. Read all instructions carefully.
2. Do not touch hot surfaces. Use handles.
3. To prevent electric hazards, do not immerse cord, plug, or rice warmer heating plate
in water or other liquid.
4. Close supervision is necessary when children are present.
5. Unplug appliance from wall outlet when not in use and before cleaning.
Allow appliance to cool completely before putting on or taking off pot.
6. Do not operate appliance if cord has been damaged, or if appliance malfunctions
or suffers serious damage.
7. Never put water or any liquid into the outer pot. Water should be placed only in
the inner pot.
8. Never plug in the power cord without the inner pot inside the warmer.
9. Only use the inner pot provided.
10. The burn-proof pad should be placed on the inner pot. Do not put it on top of the
electric heat plate, otherwise it will cause damage to this warmer.
11. Do not let cord hang over edge of table or counter, or allow it to touch hot surfaces.
12. Do not place appliance on or near gas or electric burner, or in heated oven.
13. Use extreme caution when moving appliances containing hot oil or other hot liquids.
14. Always plug cord into a wall outlet. To disconnect, remove by plug, not cord.
15. Always place the unit on a flat, level surface.
16. Only use the unit indoors in ambient temperatures less than 77 degrees Fahrenheit.
17. Do not connect or disconnect the power cord with wet hands.
18. Never place the unit into your refrigerator or freezer.
19. Do not use this appliance for anything other than its intended use.
20. CAUTION: Risk of fire or burn hazard. Do not store combustible material in container.
To reduce the risk of electric shock, cook only in removable container. Risk of fire or
electric shock. Only operate this appliance with the removable container in place.
21. WARNING: To reduce the risk of electric shock, do not remove or open bottom cover.
No user-serviceable parts inside. Refer servicing to qualified personnel.
22. Any maintenance servicing should be performed by an authorized service
representative.
23. FOR COMMERCIAL & INDOOR USE ONLY.
IMPORTANT SAFEGUARDS

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1. Use only an electrical outlet with proper voltage.
2. Plug the unit directly into the electrical outlet. A short power cord is provided to
reduce tripping hazards.
3. If the inner pot is dented it could cause damage or affect warming.
NOTE: Only use the inner pot provided. Using other brands may cause damage.
CAUTIONS
PARTS IDENTIFICATION

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1. For best results, plug the cord into the power outlet and press the switch on the body to
pre-heat the unit. The switch on the body will light up when the unit is plugged in and
switched on to show that the unit is working.
2. Once the unit is warm, add cooked, warm rice to the rice warmer.
3. Close the lid and keep it sealed for the freshest rice; open only when necessary.
Be sure the cover is firmly latched.
4. Stir rice before serving.
5. Do not hold rice for more than 12 hours.
6. Turn switch to off and unplug when finished using the warmer.
NOTE: This warmer is designed for use with cooked, warm rice only. It will not reheat cold rice,
foods, soups, or porridges.
A short power cord is provided to reduce tripping hazards. Longer extension cords are
available and may be used if care is exercised in their use. If an extension cord is used,
please follow these instructions:
1. The marked electrical rating of the extension cord should be equal to or greater than the
cooker’s (15A or over).
2. Only use an extension cord that is grounded (for countries where applicable).
3. Arrange extension cord so that it does not hang from cooking surface, counter, or table.
4. Place the extension cord where it cannot be pulled on by children or tripped
over accidentally.
HOW TO USE
USING AN EXTENSION CORD

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1. Unplug the plug from the wall socket before cleaning. Wait until unit is cold to clean.
2. DO NOT immerse any part of the outer body into water. Wipe clean with a dish cloth.
3. To clean the inner pot, soak in hot sudsy water then gently clean the bottom of the pot
with a dish cloth. BE CAREFUL not to press down too hard, or drop anything on the
bottom of the pot, as this can cause warping and inhibit the proper functioning of the
rice warmer.
NOTE: Do not use a rough cleaning tool as it will damage the nonstick coating.
4. Remove the water reservoir and dispose of collected water. Wash the reservoir with hot,
sudsy water and allow to completely dry before replacing.
5. Clean the heater pieces with a damp cloth. And then clean the heater pieces with a
dry cloth again.
6. Wipe the cooker body and cooking pot dry before storing.
CLEANING

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Number Common
Fault
Cause Solution
1Rice is not
fully cooked
• The rice to water ratio is off.
• There is rice on the bottom of the
inner tank or on the surface of the
heating plate.
• The bottom of the inner tank or
the surface of the heating plate is
deformed.
• During the cooking process, the top
cover is not closed properly, causing
steam to leak.
• The “cook” button was accidentally
disengaged during the cooking
process.
• Adjust the rice to water ratio.
Refer to your recipe’s cooking
instructions.
• Remove pieces of rice with
a dry cloth. Replace the
deformed inner tank or heating
plate.
• Properly close the top cover.
• Press the cooking button again.
2Does not
turn on
• The power supply is not connected
properly.
• Check multiple outlets for a
power connection. Ensure your
outlet is properly wired for the
electrical specifications of the
machine.
3Rice is
overcooked
• The “cook” button was pressed again
after cooking.
• There is excess rice on the bottom/
surface of the heating plate.
• After the rice is cooked, do not
press the “cook” button again.
• Remove excess rice with a dry
cloth.
4Air leaks
from the
lid during
cooking
• The top cover is not attached
correctly.
• The edge of the inner pot is deformed.
• Attach the top cover correctly.
• Replace the inner pot.
TROUBLESHOOTING