EMS Ingenico Desk/5000 User manual

For more questions go to help.emspay.eu or call: 0800-3678324
Any transaction - any way
EMSpay.nl
1. Package contents
-Ingenico Desk/5000
-Power supply
-UTP cable
-Manual
-Paper roll
2. The payment terminal
1Contactless card reader
2Paper roll compartment
3Extra paper function button
4Function button
5Stop button
6Correction button
7OK button
3. Installing and starting the terminal
1. Plug the supplied charger into anelectrical outlet and the other side of the power cable
in the black dongle (see picture, blue circle).
2. Plug the internet cable into the router and the black dongle into the
port marked ETH (see illustration, yellow circle)
Manual
Ingenico Desk/5000
dongle

For more questions go to help.emspay.eu or call: 0800-3678324
Any transaction - any way
EMSpay.nl
Figure 1.
Figure 2.
4. Use of the payment terminal
Turning on and off
When the power supply is connected, the payment terminal will start automatically. The payment
terminal cannot be turned off when it is connected to the power supply. Remove the power supply
from the terminal to turn it off.
Doing a transaction
Enter thedesired amount. Press thegreen button to start the payment. Ifanincorrect amount has
been entered, this can be corrected bypressing the yellow button. You can stop the transaction by
pressing the red button.
Changing the paper roll
When the paper roll has run out, itcan easily be replaced.
1. Above the screen is the compartment where the paper roll is located. Open it by pulling
the cover towards you. See figure 1.
2. Remove the empty roll and insert a new paper roll. Place the paper roll with the beginning of
the roll facing upasshown inthe image.
3. Grasp some ofthe paper and close the cover again.
4. In the lower left corner isthe 'F' button that allows the terminal to print outa piece of
paper. Press and hold this button totest whether the machine is unrolling the paper roll
correctly.
5. Payment methods
You received a sticker with payment logo's together with your payment terminal.
Cut out the logo's of the payment methods you offer to your customers. Please place this
sticker in a place that is clearly visible to your customers.