Eneo IPD-78M3611M5A User manual

EN
User Manual
1/2.5" Network Dome, Fix,
3840x2160, Day&Night, DOL-WDR
3.6-11mm, Infrared, IP67
IPD-78M3611M5A

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
To prevent electric shocks and risk of fire hazards, do NOT use other than
specific power source.
Warning :
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
Caution :
Any changes or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user's authority
to operate the equipment.
Mains power quality should be that of a typical commercial environment. If the user
of the model requires continued operation during power mains interruptions, it is
recommended that the model be powered from an uninterruptible power supply
(UPS) or a battery.
The symbol is intended to alert the user to the presence of important
operating and maintenance(servicing) instructions in the literature
accompanying the unit.
The symbol is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.
Safety Precaution
03
MEGA-PIXEL NETWORK CAMERA

Safety Precaution
04
NOTICE
• The image used in this instruction manual are processed to help comprehension
and may differ from actual video of the camera.
• Avoid installing areas where has shock or vibration which results in the problems.
• Pay attention to safety when laying the connection cable and observe that the cable
is not subjected to heavy loads, kinks or damage and no moisture can get in.
• Never open the device such as boards or lens.
The warranty becomes void if repairs are undertaken by unauthorized persons.
• Maintenance and repair have to be carried out only by authorized service centers.
• Use only a mild detergent to clean the housing body.
• The camera should never be operated beyond the technical specifications.
This can lead to destruction.
• The camera should never be operated in water.
MEGA-PIXEL NETWORK CAMERA

Contents
05
MEGA-PIXEL NETWORK CAMERA
Safety Precaution . . . . . . . . . . . . . . . . . . . . 03~04p
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05p
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06p
Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . 07p
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 07p
Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08p
Installation Instructions . . . . . . . . . . . . . . . . 09~12p
Operating Instructions . . . . . . . . . . . . . . . . . 15~18p
. . . . . . . . . . . . . . . . . . . . . . . . . 13~14p
Specifications
Full Menu Setup . . . . . . . . . . . . . . . . . . . . . 19~74p
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 71~72p
3-1. Information
3-2. Video & Image
3-3. Audio
3-4. Record
3-5. Event
3-6. System
1. LIVE VIEW
2. PLAYBACK
3. SETUP
........................................................ 19p
........................................................ 21p
............................................... 22p
......................................... 22p
.............................................................. 22p
4. 4 EYES PRINCIPLE ......................................... 70p
......................................................... 38p
...................................................... 39p
......................................................... 42p
...................................................... 59p

Features
06
MEGA-PIXEL NETWORK CAMERA
• 8.29Mega Pixel, NETWORK CAMERA, 3840x2160(30/25fps)
• ONVIF Conformance, Zero configuration
• Cross Web Browsing (IE, Edge, Safari, Firefox, Chrome)
• Adaptive web resizing depending on layout & resolution of
display device by RESPONSIVE WEB
• Increased usability for all PC, tablet and mobile
• Simultaneously H.265(+), H.264(+) & MJPEG (Quad streaming)
• ONVIF Event Mapping
• HTML5 playback for recorded video on Micro SD card
• 2 Way Audio & Alarm input/output
• f= 3.6~11mm, 3x Motorized zoom lens
• Motorized Zoom & Focus Adjustment
• DOL WDR (Digital Overlap Wide Dynamic Range)
• D-WDR (Digital Wide Dynamic Range)
• Improved noise figure with the enhanced 3DNR
• LDC(Lens Distortion Compensation)
• Smart Stream, ROI(Region of Interest)
- Enables to process video data smartly according
to users demand.
- Available to deliver high quality video on interested
region while less quality video on non interested region.
- Lowering overall bandwidth and reduce the storage burden
• Privacy Mask, Motion Detection, Defog, HLC/ BLC,
Digital Zoom(~x10), Mirror/Flip, Contrast, Brightness, Hue,
Saturation, Sharpness, DIS (Digital Image Stabilization)
• Circuit protection against faulty connection in power polarity
• Isolated power supply against ground loop problem
• PoE(IEEE Std. 802.3af) & AC24V/DC12V
• Built-in 2pcs High power SMD LED
• Built-in Fan & Optimized Cooling system
• Double side Anti-Scratch Hard coated clear bubble dome
• IP67/IK10 Protection

Composition
07
MEGA-PIXEL NETWORK CAMERA
Dimensions
(unit : mm)
119
PCD Ø120
Ø102
Ø140
3-Ø4.2
82
Ø140
Ø100
Wiring Connector
(1pc)
Cable Signal
Sticker
Torque Wrench:
3mm (1pc)
Plastic Anchor:
6 x 30mm (3pcs)
Mounting
Template
Mounting Screw:
4 x 30mm (3pcs)
Dome Camera
Connector fixing Screw:
2.5 x 5mm (1pc)
Operating
Instruction

Part Names
08
MEGA-PIXEL NETWORK CAMERA
Power Supply
Connector
Ethernet
Connector
[ BOTTOM VIEW ]
ETHERNET &POWER CABLE
Coupler Board
BUBBLE DOME
DOME COVER
LENS
3-AXIS GIMBAL
SAFTY WIRE
FLUSH MOUNT
POWER CABLE
LED Control Switch
Micro SD
Card Slot
Reset Button

Installation Instructions
09
MEGA-PIXEL NETWORK CAMERA
1. Locate the mounting template at the installation position and drill the ceiling
or wall if needed.
2. Open the dome cover by loosening screws(4x12mm). Use the torque wrench
supplied.
3. Set the camera’s viewing angle.
4. Put the dome cover to the dome base unit and tighten the assembly screws.
- Place the dome base unit on pre-drilled position and fix it through using
mounting screws (4x30mm).
- Route the power cable to the connecting place.
• Surface mount
• Pole mount adaptor
• Tilted mount
• Wall mount
(Requires additional
Surface mount)
• Tilted junction mount
■ Optional Mounting Accessories
Mounting Screw
(4x30mm)
Plastic Anchor
(6x30mm)
Torque
Wrench

Installation Instructions
10
MEGA-PIXEL NETWORK CAMERA
• In the case of installation with Flush/ Surface/ Tilted mount, IP protection
rating is not guaranteed.
• If power, Video, Network connectors are exposed to water or rain, separate
protection shield is essential.
CAUTION
* Refer to the instruction guide for Tilted Junction mount .
* Refer to the signal assignment for wiring connection.
①Cables are unfixed on the Dome base.
② Disassemble coupler board for LAN cabling.
③Connect the ethernet and power cables to their repective connections.
① Cables are unfixed on the Dome base.
②Organize the cables to fix the dome base as illustrated.
Fix the power supply connector with fixing screw.
③Connect the ethernet cable to the coupler board.
④Tie up the cables with the cable holders.
⑤Check the final view for cable exit.
⑥Connect the wiring connector to their repective connections.
Cable holder-1
Coupler Board
■Option 2.
Installation with Surface mount / Tilted mount
■Option 1.
Installation with Flush mount / Tilted Junction mount
Cable holder-2
3
4
5
1
Connector
fixing screw
2

Installation Instructions
11
MEGA-PIXEL NETWORK CAMERA
• Extreme care should be taken NOT to scratch the bubble dome surface while
the camera installing or adjusting.
• Care should be taken the cable is NOT to be damaged, kinked or exposed in
the hazardous area.
• Tighten enough the dome cover fixing screws so that there should be NO gap
between Lens hood and clear bubble to avoid the light inflow from IR LEDs.
CAUTION
Installation and commissioning Instructions
• Make sure the power is removed before the installation.
• After all connections are finished properly, follow the order for applying power.
Limit of pan & tilt
ROTATION +/- 95°
PAN +/- 173°
TILT
25°~90°
25º
90º
1) Pan limit:
Pan is limited to +/- 173°.
Do NOT force to turn the gimbal over the limit to prevent from the internal
damage.
2) Tilt limit:
Tilt is limited to 25° min ~ 90° max. with reference to the ceiling when the
rotation of camera module is 0°, that is, the image is aligned horizontally.
3) Rotation limit (Horizontal image alignment):
Rotation is limited to +/-95° max.

Installation Instructions
12
MEGA-PIXEL NETWORK CAMERA
a) Plug the network cable into RJ-45 Ethernet Port.
If PoE is the unique power, there will be no need to connect Power terminal.
b) When DC12V or AC24V Local power is necessary, connect the low voltage
(DC12V or AC24V) first, then plug the AC adapter to AC outlets to avoid an
improper reset from power jitter and a damage from the surge voltage when
no load.
► When PoE and Local dual power are connected at the same time, Local power
has priority.
Power Supply Connections
Camera can work with either 24VAC or 12VDC, dual voltage power and PoE
(IEEE Std. 802.3af). Primary and secondary grounds are completely isolated
to avoid the possible ground loop problems.
Attach the Signal Assignment Sticker
in a visible spot for wiring reference.
~24V/DC12V (RED)
~24V/GND (BLACK)
ALARM-IN (GREEN)
ALARM-OUT (BLUE)
GND (GRAY)
AUDIO-IN (BROWN)
GND (GRAY)
AUDIO-OUT (ORANGE)

Specifications
13
ITEM
Imaging Sensor
Effective Pixels
Sensitivity
Scanning mode
Video Compression
Video Frame Rate
H.265(+) Main profile, H.264(+) High, Main, Base line profile MJPEG
Video Resolution
FTP Uploading MJPEG Still Image
Video Streaming Simultaneously H.265(+), H.264(+) & MJPEG (Quad streaming)
Independent Frame Rate and Bandwidth Control, VBR/CBR
Power Source
Housing
NETWORK SPECIFICATION
Color : 0.2 Lux, B/W : 0.02 Lux (Sens-up OFF)
Progressive Scan
S/N Ratio
WDR
DOL WDR (Digital Overlap Wide Dynamic Range)
Day & Night mode
ICR by Auto, Day, Night, External, Color D/N
DNR
2D-NR, 3D-NR
Lens
Functions
Dimension
Auto Exposure
Automatic (Priority: Frame rate/Low noise), Manual
Auto White Balance
mode
ATW-Indoor/Outdoor, Shade, Clear sky, Fluorescent light,
Light bulb, Flame, Manual
50dB
Up to 30/25fps@3840x2160p
Shutter Speed
Control
Gain Control
3.6~11mm, 3x Motorized zoom lens
IP67/IK10, Aluminum Cast, 3-Axis gimbal,
Double side Anti-scratch hard coated clear bubble
Automatic: Min. 1/10,000 sec ~ Max.1/25 sec
Manual: Min. 1/10,000 sec ~ Max.1/25 sec
Automatic: ~ Max. 39dB / Manual: ~ Max. 39dB
PoE(IEEE Std. 802.3af ), AC24V/DC12V
Circuit protection against faulty connection in power polarity.
Isolated power supply against ground loop problem.
1/2.5" Sony 8.29Mega pixel RGB Bayer Array CMOS STARVIS Sensor
3840(H) x 2160(V) approx. 8.29 Mega pixels
140mm(W)x119mm(H) Ø100-bubble / About 1kg
3840x2160(4K), 2592x1520, 1920x1080, 1600x900,
1280x720, 960x540, 640x360, 320x180
Installation Temp.
Operating Temp.
-40ºC ~ +50°C (Humidity : 20%RH ~ 80%RH, Non-condensing)
-20ºC ~ +50°C (Humidity : 20%RH ~ 80%RH, Non-condensing)
Motion Detection, Privacy Mask, Defog, D-Zoom(~x10), Mirror/Flip,
Sens-up(Slow shutter), Brightness, Contrast, Saturation, Sharpness,
Hue, LDC, VerticalView(90°/270°), VCA (Video Contents Analysis)
LEDs
Built-in 2pcs x 850nm High power LED
MEGA-PIXEL NETWORK CAMERA
NTSC PAL

Specifications
14
Multi User Authority, IP Filtering, HTTPS, Video Stream, Export/Import
Security
Synchronize Computer/NTP Server, Manual
Network Time Sync.
Protocol
Restart, Reset, Factory Default
Software Reset
Backup, Restore
Auto Recovery
Using Web Browser
Remote Upgrade
Built-In Web, ONVIF Compatible 3rd Party VMS
Client Software
API, ONVIF Profile S Compliant
Slot for Micro SD memory card (H.264 recording)
2way Audio & Alarm input / output
SDK Support
SD memory card
Audio & Alarm
(*) Design and specifications are subject to change for product improvements without prior notice.
TCP/IP, UDP, IPv4/v6, HTTP, HTTPS, FTP, UPnP, RTP, RTSP, RTCP,
DHCP, ARP, Zeroconf, Bonjour
Login Authority Administrator, Operator, Guest
MEGA-PIXEL NETWORK CAMERA

Operating Instructions
15
Setup Menu table
MEGA-PIXEL NETWORK CAMERA
Category Menu Configuration
LIVE VIEW
PLAYBACK
SETUP
Player Control
Video Stream
Protocol
PTZ Contol
Event Search, Timeline Search, Timeline Bar
Information
Video & Image
Source
General, System Information, Open source Information
Stream1/2/3/4
Image
Display (Window Fit, Full Screen, Custom)
Stream1, Stream2, Stream3, Stream4
HTTPS, HTTP, TCP, UDP
Zoom, Focus, Push AF
Pause, Snapshot, Speaker, Microphone, Record
Basic Brightness, Contrast, Saturation, Hue,
Sharpness, Enable flip image,
Enable mirror image
Enable text OSD, Enable date&time
OSD, Enable zoom&focus OSD
Mode, RGain, GrGain, GbGain, BGain
Mode, Switching time, Threshold(D->N),
Threshold (N->D)
OSD
AE
Mode, Speed, Lens Locking, Locking
Timer, Lens Calibration, Enable Day&
Night sync focus, Lens initialize on boot
AF
AWB
Day&Night
WDR
Audio
Privacy Mask
Digital Zoom
Mode, Level
Mode, Rotation
Mode, LevelDNR
LDC
VerticalView
Color, Name
DIS
Compression, Sample rate, Bitrate, Input Volume, Output Volume,
Audio auto activation on ONVIF access
ROI(Region Of Interest), Dynamic GOP
Smart
Video Stream
BLC(Mode, Level), HLC(Mode)BLC
Level
Mode, Slow shutter, Luminance compensation,
Auto Iris, Auto Flickerless, Shutter,
Max. Shutter, Gain, Max. Gain
WDR(Mode, Level), DWDR(Mode, Level),
Defog(Mode, Level)

Operating Instructions
16
MEGA-PIXEL NETWORK CAMERA
Record Record Overwrite when storage is full,
Continuous record setting
Schedule
Recycling
Storage
Format, Remove, Storage Information
Recycling Time Setting
SETUP
System User, HTTPS, IP Filter, ONVIF, Video Stream,
Export/Import
Language
Current Time, New Time, Time Zone, Date & Time
Display
TCP/IP, DDNS, RTP, UPnP, Zeroconf, Bonjour
Security
Date & Time
Network
English, Deutsch, Français, 한국어
Maintain (Restart, Reset, Default), Upgrade,
Setup Export, Setup Import
Logs (Database Capacity, Search Condition, Log
List), Log Sever, Report
Maintenance
Logs & Report
Event
Record, Alarm Out, E-Mail, FTP, Video Boost,
Notification Server
Actions
Triggers
Rules Event Processing, ONVIF Mapping
Motion, VCA, Alarm In, System, Manual, Network,
Timer, Day/Night, Audio Detect
LOG OUT
Approval #1/2
4 EYES PRINCIPLE

17 / 18
MEGA-PIXEL NETWORK CAMERA
Quick Network Setup
■ Log in the web viewer
Default user name: admin
Default password: admin
XXX-XXXXXXXXXX
1. After the camera is connected to the network, start ‘eneo Site Manager’ tool.
(downloadable from www.eneo-security.com).
2. You will get a list of cameras connected to the local network.
Highlight your camera in the list and open a context menu with a click of the
right mouse button.
3. Select the „Set IP Address [dhcp / static]“ option to open a window for setting
the cameras IP properties. When you are done click the „OK“ button to update
the camera settings.
4. By default the camera is set to DHCP. If there is no DHCP server present in the
network the camera will fall back to a default IP address after a while.
In this scenario please only add one camera at a time to the network to avoid
conflicts due to identical IP addresses.
The network camera‘s default IP address is: 192.168.1.10.
5. Right clicking the device name in the eneo Scan Device tool will bring up the
context menu. Use the ‘Open Device Web Site’ option to access the camera.
6. The web viewer login page will open up in your default web browser.
In case of Microsoft Internet Explorer install Active-X named VIDEOR E. Hartig
GmbH according to the instruction at the bottom of the browser.
7. Use the default user name and password to log in.
Operating Instructions

Full Menu Setup
19
MEGA-PIXEL NETWORK CAMERA
1. LIVE VIEW
Enter the live view menu on the Web Viewer.
■Web Viewer description
A) Menu button : Click the button to show or hide the setup menu bar.
B) Model name : Show a camera model name connected.
C) Select Language : Set the web viewer language English, Deutsch or French.
D) Main setup menu bar : Set the camera or network functions.
E) Camera monitoring window: Display the currently connected camera view or function.
F)
Log out and exit the web viewer
XXX-XXXXXXXXX
A B
D
E
C
F
■Player Control
1 2 3 4 5
①Pause : Pauses the live view.
② Snapshot : Captures the image in .jpg format with
the current stream resolution.
③ Speaker : Enables Audio to be output to the
audio out port.
⑤ Record : Records the live video in H.264 format into the equipped storage memory
like SD,
SDHC & SDXC with the selected video stream at the RECORD menu.
④ Microphone : Enables Audio to be input from the audio input port.

Full Menu Setup
20
MEGA-PIXEL NETWORK CAMERA
■Video Stream
■Protocol
■PTZ Control
• Do not adjust zoom/focus in low light conditions or night mode. It might cause
erroneous focusing.
Selects the video source stream to display the live view only.
Selects the network protocol out of HTTPS, HTTP, TCP or UDP.
•
PUSH AF : Gets the lens to focus at the push of a button.
•
FOCUS : Adjusts the lens focus manually for NEAR & FAR.
•
ZOOM : Controls the lens optical zoom in/out for WIDE & TELE.
CAUTION
⑥ Window Fit : Resizes the live view display to fit
along with the display window size.
⑦ Full Screen: Resizes the live view display to fit
to the monitor resolution. ESC key returns to the
previous view.
⑧ Custom : Selects the live view display scale,
0%~200%, by the control bar.
100% is original size.
■Display
6
7
8
8
Used to adjust zoom/focus manually or one-push focus automatically.

Full Menu Setup
21
MEGA-PIXEL NETWORK CAMERA
2. PLAYBACK
0:00:00
■Event Search
■Timeline Search
Playback display using the event list.
• Press the input bar to pop up EVENT DATE & TIME window and select the event TYPE.
• Click SEARCH button to show up EVENT LIST.
• Select the recorded event and click the play button at the bottom-left corner of the
playback window.
Playback display by Date & Time for continuous and event recording.
• Select the date in the SEARCH CALENDAR and then the hour & minute at TIMELINE BAR.