Eneo ISM-72F0021W0A Installation instructions

Full Manual
1/2.8” Network Module Camera,
Day&Night, WDR, H.265, PoE,
12VDC
ISM-72F0021W0A
ISM-72M2713W0A
ISM-78F0021W0A
EN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
To prevent electric shocks and risk of fire hazards, do NOT use other than
specific power source.
Warning :
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
Caution :
Any changes or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user's authority
to operate the equipment.
Mains power quality should be that of a typical commercial environment. If the user
of the model requires continued operation during power mains interruptions, it is
recommended that the model be powered from an uninterruptible power supply
(UPS) or a battery.
The symbol is intended to alert the user to the presence of important
operating and maintenance(servicing) instructions in the literature
accompanying the unit.
The symbol is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.
Safety Precaution
03
MEGA PIXEL BOARD CAMERA

Contents
04
MEGA PIXEL BOARD CAMERA
Safety Precaution . . . . . . . . . . . . . . . . . . . . . . . . 03p
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04p
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05p
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06p
Network Menu Control . . . . . . . . . . . . . . . . . 09~12p
. . . . . . . . . . . . . . . . . . . . . . . . . 07~08p
Specifications
2-1. Information
2-2. Video & Image
2-3. Event
2-4. System
1. LIVE VIEW
2. SETUP
Full Menu Setup . . . . . . . . . . . . . . . . . . . . . 13~56p
........................................................ 13p
............................................... 15p
......................................... 15p
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 57~58p
.............................................................. 15p
........................................................ 31p
...................................................... 43p
3. 4 EYES PRINCIPLE ................................. 54~56p

Features
05
MEGA PIXEL BOARD CAMERA
• Full-HD 2.16Mega Pixel, IP Encoder module
• Ambarella S3L33M SoC platform
• The best low light performance with SONY’s STARVIS sensor
• ONVIF Conformance
• ONVIF Event Mapping
• Zero configuration
• Cross Web Browsing (IE, Edge, Safari, Firefox, Chrome)
• Adaptive web resizing depending on layout & resolution of
display device by RESPONSIVE WEB
• Increased usability for all PC, tablet and mobile
• Simultaneously H.264, H.264+ (Smart Stream),
H.265, H.265+ (Smart Stream), MJPEG (Multi streaming)
• Lens
> f2.1mm / F2.4, Fixed lens
> f2.7~13.5mm / F1.6, Motorized vari-focal lens
• True Day&Night by ICR
• DOL HDR (Digital Overlap High Dynamic Range)
• D-WDR (Digital Wide Dynamic Range)
• Improved noise figure with the enhanced 3DNR
• Smart Video Stream, ROI(Region of Interest)
- Enables to process video data smartly according
to users demand.
- Lowering overall bandwidth and reduce the storage burden
• Privacy Mask, Motion Detection, HLC/ BLC,
Digital Zoom(~x8), Mirror/Flip, Contrast, Brightness,
Hue, Saturation, Sharpness
• Circuit protection against faulty connection in power polarity
• Built-in Cooling Fan & Optimized Heat sink System
• PoE(IEEE Std. 802.3af) & DC12V

06
MEGA PIXEL BOARD CAMERA
(unit : mm)
Dimension
6350
50
93
50
50
f2.1mm Fixed lens type
f2.7~13.5mm Motorized vari-focal lens type

ITEM
Imaging Sensor
Effective Pixels
Scanning mode
Video Compression
Video Frame Rate
H.264, H.264+ (Smart Stream), H.265, H.265+ (Smart Stream), MJPEG
Video Resolution
FTP Uploading MJPEG Still Image
Login Authority Administrator, Operator, Guest
Video Streaming
NETWORK SPECIFICATION
Progressive Scan
S/N Ratio
Lens
50dB
Up to 25fps@1920x1080p
Shutter Speed
Control
Gain Control
f2.1mm / F2.4, Fixed lens
Automatic: Min. 1/25,000 sec ~ Max. 1/25 sec
Manual: Min. 1/25,000 sec ~ Max. 1/25 sec
Auto White Balance
mode
Automatic, Outdoor, Light bulb, Fluorescent light, Clear sky,
Shade, Manual
Automatic: ~ Max. 69dB / Manual: ~ Max. 69dB
1/2.8" Sony 2.16 Mega pixel RGB STARVIS CMOS Sensor
1945(H) x 1097(V) approx. 2.13M pixels
1920x1080, 1280x720,1024x576, 768x432, 704x392, 640x360, 384x216
Specifications
07
Power Source
PoE(IEEE Std. 802.3af ), DC12V
Dimension
50(W) x 50(H) x 63(L)
Operating Temp.
-20ºC ~ +50 ºC (Humidity : 20%RH ~ 80%RH, Non-condensing)
Day & Night mode
Automatic with ICR, Day, Night
Functions
Privacy Mask, Motion Detection, HLC/ BLC, Digital Zoom(~x8)
Mirror/Flip, Contrast, Brightness, Hue, Saturation, Sharpness
DNR
2D-NR, 3D-NR
HDR
DOL HDR (Digital Overlap High Dynamic Range)
Simultaneously H.264, H.264+ (Smart Stream),
H.265, H.265+ (Smart Stream), MJPEG (Multi streaming)
Independent Frame Rate and Bandwidth Control, VBR/CBR
MEGA PIXEL BOARD CAMERA
50(W) x 50(H) x 93(L)
RC-A2P21 RC-A2P2713M
f2.7~13.5mm / F1.6,
Motorized vari-focal lens
Color
B / W
Sensitivity
0.1 Lux
0.01 Lux
0.02 Lux
0.0008 Lux

Specifications
08
Synchronize Computer/NTP Server, ManualNetwork Time Sync.
Protocol
Restart, Reset, Factory Default
Software Reset
Backup, Restore
Auto Recovery
Using Web Browser
Remote Upgrade
Built-In Web, ONVIF Compatible 3rd Party VMS
Client Software
API, ONVIF Profile S/T Compliant
Not Available
Not Available
SDK Support
SD memory card
Audio & Alarm
(*) Design and specifications are subject to change for product improvements without prior notice.
TCP/IP, UDP, IPv4/v6, HTTP, HTTPS, FTP, UPnP, RTP, RTSP, RTCP,
DHCP, ARP, Zeroconf, Bonjour, SNMP
Security
Multi User Authority, IP Filtering, HTTPS, Video Stream, Export/Import
MEGA PIXEL BOARD CAMERA

MEGA PIXEL BOARD CAMERA
Setup Menu table
Category Menu Configuration
LIVE VIEW
Player Control
Video Stream
Protocol
PTZ Control
Display (Window Fit, Full Screen, Custom)
Stream1, Stream2, Stream3
HTTPS, HTTP, TCP, UDP
Zoom, Focus, Push AF
Pause, Snapshot
SETUP
Information
Video & Image
Source
General, System Information, Open source Information
Stream1/2/3
Image
Privacy Mask
Digital Zoom
Basic Brightness, Contrast, Saturation, Hue,
Sharpness, Enable flip image, Enable
mirror image
Enable text OSD, Enable date&time OSD,
Enable zoom&focus OSD Mode
Mode
Mode, Rotation
WDR(Mode, Level), DWDR(Mode, Level)
BLC(Mode, Level), HLC(Mode, Level)
3DNR(Mode, Level)
OSD
AE
Mode, R Gain, G Gain, B Gain
AWB
Day&Night
WDR
BLC
DNR
LDC
VerticalView
Color, Name
Level
AF (***)
Mode, Speed, Lens Locking, Locking
Timer, Lens Calibration, Enable Day&
Night sync focus, Lens initialize on boot
Mode, Slow shutter, Luminance compensation,
Auto Iris, Auto Flickerless, Shutter,
Max. Shutter, Gain, Max. Gain
Smart
Video Stream
ROI(Region Of Interest), Dynamic GOP
Mode, Switching time, Threshold (D->N),
Threshold (N->D), Threshold(Current)
09
Network Menu Control
MEGA PIXEL BOARD CAMERA

MEGA PIXEL BOARD CAMERA
10
Network Menu Control
MEGA PIXEL BOARD CAMERA
(***) Available only with the built-in Motor driven V/F lens version.
SETUP
System User, HTTPS, IP Filter, ONVIF, Video Stream,
Export/Import
Language
Current Time, New Time, Time Zone, Date & Time
Display
TCP/IP, DDNS, RTP, UPnP, Zeroconf, Bonjour
Security
Date & Time
Network
English, Deutsch, Français, 한국어
Maintain (Restart, Reset, Default), Upgrade,
Setup Export, Setup Import
Logs (Database Capacity, Search Condition, Log
List), Log Sever, Report
Maintenance
Logs & Report
Event
E-Mail, FTP, Video Boost, Notification Server Actions
Triggers
Rules Event Processing, ONVIF Mapping
Motion, Tamper, System, Manual, Network,
Timer, Day/Night
LOG OUT
Approval #1/2
4 EYES PRINCIPLE

11
Quick Network Setup
Default user name: admin
Default password: admin
■SYSTEM Requirements
• OS : Windows 7 or higher / MAC OS
• Web browser :
- MS Internet Explorer
(Ver. 9 or higher)
- Mozilla Firefox : Windows Only
- Google Chrome : Windows Only
- Apple Safari : Mac OS X only
• Supports only officially released version.
1. After camera is connected with server, install the ‘IP MANAGER’,
its control is available via WEB.
2. Make sure the server is connected before accessing IP MANAGER.
3. After installing, double clicking IP MANAGER’s icon to start.
4. The Camera is automatically scanned when IP MANAGER is runnig.
5. If you double-click the model name on IP Manager, it goes to Login page.
6. Install Active-X. according to the instruction at the bottom of browser.
■Log-in the Web-Viewer
Network Menu Control
MEGA PIXEL BOARD CAMERA

12
■Change IP Address
The default IP address of cameras are 192.168.1.10.
If you want to change IP address, click right button of Mouse and there is
control panel. Type the IP address to change and click OK button.
F
Model Name: Show the connected camera models.
IP Adress: Show the IP adress of connected camera.
Version: Show the camera F/W version.
Chane IP: Available to change IP.
Quick View: Available to have Quick View after Login.
Login: Available to Login(admin/admin) and then Quick View.
Maintenance: Factory default/ Reset/Reboot are available.
Upgrade: Upgrade is available.
Web Browser: Go to Web browser.
A
B
C
D
E
G
H
I
■IP MANAGER description
※ Change all connected camera’s IP address at once:
1) Click the models on the list with ‘Shift key’ then click right button of Mouse.
2) Open the Change IP control panel.
3) Type the IP address to change and click OK button.
4) Change all the selected camera IP address in serial order.
Stop Discovery
Refresh
Default Login
S/W Version
A B C
1
2
3
D
E
F
G
H
I
Network Menu Control
MEGA PIXEL BOARD CAMERA

Full Menu Setup
13
MEGA-PIXEL NETWORK CAMERA
1. LIVE VIEW
Enter the live view menu on the Web Viewer.
■Web Viewer description
■Player Control
1 2
①Pause : Pauses the live view.
② Snapshot : Captures the image in .jpg format with
the current stream resolution.
A) Menu button : Click the button to show or hide the setup menu bar.
B) Model name : Show a camera model name connected.
C) Select Language : Set the web viewer language English, Deutsch or French.
D) Main setup menu bar : Set the camera or network functions.
E) Camera monitoring window: Display the currently connected camera view or function.
F)
Log out and exit the web viewer
XXX-XXXXXXXXX
A B
D
E
C
F

Full Menu Setup
14
MEGA-PIXEL NETWORK CAMERA
■Video Stream
■Protocol
■PTZ Control
• Do not adjust zoom/focus in low light conditions or night mode. It might cause
erroneous focusing.
Selects the video source stream to display the live view only.
Selects the network protocol out of HTTPS, HTTP, TCP or UDP.
•
PUSH AF : Gets the lens to focus at the push of a button.
•
FOCUS : Adjusts the lens focus manually for NEAR & FAR.
•
ZOOM : Controls the lens optical zoom in/out for WIDE & TELE.
CAUTION
Available with AF Zoom lens version or the built-in motor driven V/F lens version only.
③Window Fit : Resizes the live view display to fit
along with the display window size.
④Full Screen: Resizes the live view display to fit
to the monitor resolution. ESC key returns to the
previous view.
⑤Custom : Selects the live view display scale,
0%~200%, by the control bar.
100% is original size.
■Display
3
4
5
5

Full Menu Setup
15
MEGA-PIXEL NETWORK CAMERA
2-1. Information
Enter the setup menu on the Web Viewer.
2. SETUP
2-2. Video & Image
2-2-1. Source
• SIGNAL : Set NTSC/PAL mode depending on TV system. Generally set to NTSC in
60Hz area and PAL in 50Hz area for the electrical power system of your country.
Changes will restart the camera.
Smart Stream
XXXXxXXXX@XXfps
XXXX
XXX-XXXXXXXXXX
XX
X.X.X.XXX
Shows the overall information about the system such as Model name, MAC address,
IP address, Zeroconf, IP address, Hardware version, Firmware version, Server time,
Running time, CPU
usage, Inbound/Outbound Bandwidth and Open source list.

Full Menu Setup
16
MEGA-PIXEL NETWORK CAMERA
2-2-2. Stream
XXXXxXXXX
4000
● Stream1, 2, 3
> COMPRESSION : H.265(+) and H.264(+) are available in all stream but MJPEG is
available in Stream 3 only.
•
H.265+, H.264+ : Enables to process video data smartly according to users demand and
lowering overallbandwidth, and reduce the storage burden.
If H.265+ or H.264+ is selected, Smart Video Stream and Dynamic GOP are switched
ON automatically.
Accordingly, ROI(Region of Interest) and Dynamic GOP should be set in Smart Video Stream
menu to use H.265+ and H.264+.
> RESOLUTION : Each stream can have its individual resolution selected from its list.
> FRAME RATE : Each stream can have its individual frame rate in fps selected from
its list.

Full Menu Setup
17
MEGA-PIXEL NETWORK CAMERA
> BITRATE Quality : Enables to set the quality.
> BITRATE : Indicates the transmission speed through the network and defines the overall
picture quality along with the image resolution, frame rate, GOP size and the compression
codec for H.265, H.264. A high value provides the higher image quality but the total
sum of bitrates for the streams has to be considered in calculating the network duty.
> BITRATE CONTROL : Selects how to manage the bitrate.
• VBR (Variable Bit Rate):
Provides the higher image quality with the optimal variable bitrate for the scene
which has more moving elements in the image. It is not recommended when network
is in heavy duty.
• CBR (Constant Bitrate) :
Tends to keep the bitrate steady at the assigned bitrate within a very small variation.
It is useful when the network is in very heavy use.
> GOP SIZE: GOP (Group of Picture) defines the number of Intra-coded pictures (I frame)
& Predictive-coded pictures(P frame) in H.264. I frame is a complete image while P frame
is the predictive image data which can lower the image data dramatically between frames.
GOP SIZE stands for the number of P frames between I frames. Too small GOP SIZE
(too frequent I frames) can degrade the picture quality because the codec compresses
the data strongly to maintain the bitrate. On the contrary, a little bigger GOP SIZE can
improve the picture quality with the better quality for P frames if the network is in good
condition. Too big GOP SIZE can make the longer black out or the broken image if the
network quality is not good enough.

2-2-3. Smart Video Stream
● ROI(Region Of Interest)
> Enables to process video data smartly according to users demand.
> Available to deliver high quality and frame rate on interested region while less quality
and frame rate video on non-interested region.
> Lowering overall bandwidth and reduce the storage burden.
Full Menu Setup
18
MEGA-PIXEL NETWORK CAMERA

Full Menu Setup
19
MEGA-PIXEL NETWORK CAMERA
4) ROI frame rate is available to set in Settings> Video & Image> Video Stream.
5) To delete the selected area, Click the mouse right button on the video viewer,
select "Create ROI area" or click “Delete” button.
6) After setting the mode, press the SAVE.
> Outputs Intra-coded pictures(I frame : Complete Image)
When there is motion or change in picture only to save bitrate.
● Dynamic GOP:
> How to set Region of Interest:
1) Mark ENABLE checkbox to enable ROI function.
2) Click the mouse right button on the video viewer, select
"Create ROI area" menu and Drag the ROI area.
3) After drag, enter a Name, select Quality and save.

Full Menu Setup
20
MEGA-PIXEL NETWORK CAMERA
2-2-4. Image
2016-10-06 09:50:35
CAM1
50
50
50
50
50
50
50
5