Enerzone EB00032 User manual

45732A
Printed in Canada 09-09-2015
INSTALLATION
AND OPERATION
MANUAL
Solution 3.4
(Model EB00032)
Distributed by:
My Fireplace Australia ty Limited
actory 2, 5-7 Hogan Court, Pakenham,
Victoria 3810
Phone number 03 59 415 008
www.myfireplaceaustralia.com.au
READ AND KEE THIS MANUAL FOR REFERENCE
This manual is available for free download on the distributor’s web site. It is a copyrighted
document. Re-sale is strictly prohibited. The distributor may update this manual from time to time
and cannot be responsible for problems, injuries, or damages arising out of the use of information
contained in any manual obtained from unauthorized sources.

2 Solution 3.4 Installation and Operation Manual
THANK YOU FOR CHOOSING THIS WOOD FIRE
We want to congratulate you on your purchase and wish to help you get maximum satisfaction
from your wood fire. In the pages that follow, we will give you advice on wood heating and
controlled combustion as well as technical specifications regarding installation, operation and
maintenance of the model you have chosen.
The instructions pertaining to the installation of your wood fire comply with
AS/NZS 4012/4013 (1999) and AS/NZS 2918:2001 standards.
lease read this entire manual before you install and use your new wood fire. Failure to follow
instructions may result in property damage, bodily injury, or even death. It is important that you
follow the installations guidelines exactly.
Consult your local city, borough or shire council about restrictions and installations
requirements in your area and the need to obtain a permit.
KEE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE.

Solution 3.4 Installation and Operation Manual 3
Table of content
ART A - O ERATION AND MAINTENANCE ............................................ 6
1 Safety Information ......................................................................... 6
1.1 Summary of Operation and Maintenance Cautions and Warnings ...................................... 6
2 General Information ....................................................................... 7
2.1 ENERZONE Solution 3.4 Specifications .................................................................................. 7
2.2 Zone Heating and How to Make it Work for You ................................................................ 10
2.3 The Benefits of Low Emissions and High Efficiency ............................................................. 10
2.4 Enerzone’s Commitment to You and the Environment ...................................................... 11
2.4.1 What is Your New Wood fire Made Of? .......................................................................... 11
3 Fuel .............................................................................................. 12
3.1 Materials That Should Not be Burned ................................................................................. 12
3.2 How to Prepare or Buy Good irewood .............................................................................. 12
3.2.1 What is Good irewood? ................................................................................................. 12
3.2.2 Tree Species ..................................................................................................................... 12
3.2.3 Log Length ........................................................................................................................ 13
3.2.4 Piece Size .......................................................................................................................... 13
3.2.5 How to Dry irewood ....................................................................................................... 14
3.2.6 Judging irewood Moisture Content ............................................................................... 15
3.3 Manufactured Logs .............................................................................................................. 15
4 Operating Your Wood fire ............................................................ 16
4.1 Your irst ires ..................................................................................................................... 16
4.2 Lighting ires ........................................................................................................................ 16
4.2.1 Conventional ire Starting ............................................................................................... 17
4.2.2 The Top Down ire ........................................................................................................... 17
4.2.3 Two Parallel Logs .............................................................................................................. 17
4.2.4 Using ire Starters ............................................................................................................ 18
4.3 Maintaining Wood ires ...................................................................................................... 18
4.3.1 General Advice ................................................................................................................. 18
4.3.2 Ash Removal ..................................................................................................................... 19
4.3.3 Raking Charcoal ................................................................................................................ 19
4.3.4 iring Each New Load Hot ................................................................................................ 20
4.3.5 Turning Down the Air Supply ........................................................................................... 20
4.3.6 Building Different ires for Different Needs .................................................................... 21

4 Solution 3.4 Installation and Operation Manual
5 Maintaining Your Wood Heating System ....................................... 23
5.1 Wood fire Maintenance ...................................................................................................... 23
5.1.1 Plated inish Maintenance .............................................................................................. 23
5.1.2 Cleaning Door Glass ......................................................................................................... 23
5.1.3 Door Adjustment .............................................................................................................. 24
5.1.4 Replacing the Door Gasket............................................................................................... 25
5.1.5 Replacing the Glass Gasket and/or the Glass .................................................................. 25
5.1.6 Cleaning and Painting the Wood fire ............................................................................... 26
5.2 lue and lue System Maintenance..................................................................................... 26
5.2.1 Why lue System Cleaning is Necessary .......................................................................... 26
5.2.2 How Often Should You Clean the lue System? .............................................................. 27
5.2.3 Cleaning the lue System ................................................................................................. 27
ART B – INSTALLATION ...................................................................... 28
6 Safety Information ....................................................................... 28
6.1 Summary of Installation Cautions and Warnings ................................................................ 28
6.2 Regulations Covering Wood fire Installation ....................................................................... 29
7 Clearances to Heat-Sensitive Materials ......................................... 30
7.1 Location of the Certification Label ...................................................................................... 30
7.2 Clearances to Walls and Ceiling ........................................................................................... 30
7.3 loor Protector .................................................................................................................... 31
7.4 Reducing Wall and Ceiling Clearances Safely ...................................................................... 32
8 The Flue System ........................................................................... 34
8.1 General ................................................................................................................................ 34
8.2 Suitable lue Systems .......................................................................................................... 34
8.2.1 actory built Insulated lue Kits ....................................................................................... 34
8.2.2 Masonry lue Systems ..................................................................................................... 35
8.3 Minimum lue System Height ............................................................................................. 35
8.4 The Relationship Between the lue System and the House ............................................... 36
8.4.1 Why Inside lue Systems are Preferred ........................................................................... 36
8.4.2 Why the lue System Should Penetrate the Highest Heated Space ................................ 37
8.5 Installing the flue Connector ............................................................................................... 37

Solution 3.4 Installation and Operation Manual 5
Appendix 1: Installing the Door Overlay .............................................. 40
Appendix 2: Installing the Decorative anels ....................................... 41
Appendix 3: Installation and Use of the Blower and Thermodisc ......... 42
Appendix 4: Installation of Secondary Air Tubes and Baffle ................. 44
Appendix 5: Exploded Diagram and arts List ...................................... 48
ENERZONE RODUCT WARRANTY ....................................................... 51
REGISTER YOU WARRANTY ONLINE
To receive full warranty coverage, you will need to show evidence of
the date you purchased your wood fire. Keep your sales invoice. We
also recommend that you register your warranty online at
www.myfireplaceaustralia.com.au
Registering your warranty online will help us track rapidly the
information we need on your wood fire.

6 Solution 3.4 Installation and Operation Manual
ART A - O ERATION AND MAINTENANCE
Please see Part B for installation instructions.
1SAFETY INFORMATION
1.1 SUMMARY OF O ERATION AND MAINTENANCE CAUTIONS AND WARNINGS
•HOT WHILE IN O ERATION, KEE CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT
MAY CAUSE SKIN BURNS. GLOVES MAY BE NEEDED FOR WOOD FIRE O ERATION.
•USING A WOOD FIRE WITH CRACKED OR BROKEN COM ONENTS, SUCH AS GLASS OR
FIREBRICKS OR BAFFLES MAY RODUCE AN UNSAFE CONDITION AND MAY DAMAGE THE
WOOD FIRE.
•O EN THE AIR CONTROL FULLY BEFORE O ENING FIRING DOOR.
•O ERATE ONLY WITH DOOR FULLY CLOSED. IF DOOR IS LEFT ARTLY O EN, GAS AND FLAME
MAY BE DRAWN OUT OF THE O ENING, CREATING RISKS FROM BOTH FIRE AND SMOKE.
•THIS WOOD FIRE IS NOT DESIGNED TO BE USED WITH THE DOOR O EN. THE DOOR MAY BE
O EN ONLY DURING LIGHTING ROCEDURES OR RELOADING. DO NOT LEAVE THE WOOD
FIRE UNATTENDED WHEN THE DOOR IS SLIGHTLY O ENED DURING IGNITION. ALWAYS
CLOSE THE DOOR AFTER IGNITION.
•NEVER USE GASOLINE, GASOLINE-TY E LANTERN FUEL (NA HTHA), FUEL OIL, MOTOR OIL,
KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS OR AEROSOLS TO START OR
‘FRESHEN U ’ A FIRE IN THIS WOOD FIRE. KEE ALL SUCH LIQUIDS OR AEROSOLS WELL AWAY
FROM THE WOOD FIRE WHILE IT IS IN USE.
•DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT OR SYSTEM.
•DO NOT STORE FUEL WITHIN HEATER MINIMUM INSTALLATION CLEARANCES.
•BURN ONLY SEASONED NATURAL FIREWOOD.
•THE USE OF SOME TY ES OF RESERVATIVE-TREATED WOOD AS A FUEL CAN BE
HAZARDOUS.
•DO NOT BURN:
oGARBAGE OF ANY KIND,
oCOAL OR CHARCOAL,
oTREATED, AINTED OR COATED WOOD,
oLYWOOD OR ARTICLE BOARD,
oFINE A ER, COLORED A ER OR CARDBOARD,
oSALT WATER DRIFTWOOD, OR
oRAILROAD TIES.
•DO NOT ELEVATE THE FIRE BY USING A GRATE IN THIS WOOD FIRE.
•THIS A LIANCE SHOULD BE MAINTAINED AND O ERATED AT ALL TIMES IN ACCORDANCE
WITH THESE INSTRUCTIONS.

Solution 3.4 Installation and Operation Manual 7
2 GENERAL INFORMATION
2.1 ENERZONE SOLUTION 3.4 S ECIFICATIONS
Model # EB00032
Colour Metallic black
Combustible Hardwood
Recommended heating area* 370 m
2
Test Standard (safety) AS/NZS 2918
Test Standards (emissions) AS/NZS 4012 /4013/4014.1
Optimum efficiency – hardwood 76%
Average efficiency – hardwood 67%
Average emissions – hardwood 1.1 g/kg
Average peak power – hardwood 18.2 kW
Maximum average power - hardwood 12.8 kW
Type of blower 130 C M blower with variable speed control
Burn Time* 9 to 10 hours
lue Spigot Diameter 155 mm
lue system Triple skin flue system
Minimum lue Height (from floor protector) 4.6 meters
Steel thickness (top) 8 mm
Ceramic glass thickness 5 mm
Maximum Log Length 560 mm
Log loading : Sideways**
irebox Volume 0,104 m
3
Shipping Weight 248 kg
Baffle Material C-cast
Burn time and heating capacity may vary subject to location in home, flue system draft, flue
system diameter, locality, heat loss factors, climate, fuels and other variables.
Sideways: through the door you see the sides of the logs.

8 Solution 3.4 Installation and Operation Manual

Solution 3.4 Installation and Operation Manual 9

10 Solution 3.4 Installation and Operation Manual
2.2 ZONE HEATING AND HOW TO MAKE IT WORK FOR YOU
Your new Enerzone Solution 3.4 wood fire is a space heater, which means it is intended to heat the
area it is installed in, as well as spaces that connect to that area, although to a lower temperature.
This is called zone heating and it is an increasingly popular way to heat homes or spaces within
homes.
Zone heating can be used to supplement another heating system by heating a particular space
within a home, such as a basement family room or an addition that lacks another heat source.
Houses of moderate size and relatively new construction can be heated with a properly sized and
located wood fire. Whole house zone heating works best when the wood fire is located in the part
of the house where the family spends most of its time. This is normally the main living area where
the kitchen, dining and living rooms are located. By locating the wood fire in this area, you will get
the maximum benefit of the heat it produces and will achieve the highest possible heating
efficiency and comfort. The space where you spend most of your time will be warmest, while
bedrooms and basement (if there is one) will stay cooler. In this way, you will burn less wood than
with other forms of heating.
Although the wood fire may be able to heat the main living areas of your house to an adequate
temperature, we strongly recommend that you also have a conventional oil, gas or electric heating
system to provide backup heating.
Your success with zone heating will depend on several factors, including the correct sizing and
location of the wood fire, the size, layout and age of your home and your climate zone. Three-
season vacation homes can usually be heated with smaller wood fires than houses that are heated
all winter.
2.3 THE BENEFITS OF LOW EMISSIONS AND HIGH EFFICIENCY
The low smoke emissions produced by the special features inside the Enerzone Solution 3.4
firebox mean that your household will release up to 90 percent less smoke into the outside
environment than if you used an older conventional wood fire. But there is more to the emission
control technologies than protecting the environment.
The smoke released from wood when it is heated contains about half of the energy content of the
fuel. By burning the wood completely, your wood fire releases all the heat energy from the wood
instead of wasting it as smoke up the flue system. Also, the features inside the firebox allow you to
reduce the air supply to control heat output, while maintaining clean and efficient flaming
combustion, which boosts the efficient delivery of heat to your home.
The emission control and advanced combustion features of your wood fire can only work properly
if your fuel is in the correct moisture content range of 15 to 20 percent. See Section 3 of this
manual for suggestions on preparing fuelwood and judging its moisture.

Solution 3.4 Installation and Operation Manual 11
2.4 ENERZONE’S COMMITMENT TO YOU AND THE ENVIRONMENT
The Enerzone team is committed to protecting the environment, so we do everything we can to
use only materials in our products that will have no lasting negative impact on the environment.
2.4.1 WHAT IS YOUR NEW WOOD FIRE MADE OF?
The body of your wood fire, which is most of its weight, is carbon steel. Should it ever become
necessary many years in the future, almost the entire wood fire can be recycled into new
products, thus eliminating the need to mine new materials.
The paint coating on your wood fire is very thin. Its VOC content (Volatile Organic Components) is
very low. VOCs can be responsible for smog, so all the paint used during the manufacturing
process meets the latest air quality requirements with regards to VOC reduction or elimination.
The air tubes are stainless steel, which can also be recycled.
The C-Cast baffle is made of an aluminosilicate fibre material that is compressed with a binder to
form a rigid board. C-Cast can withstand temperatures above 1093 °c. It is not considered
hazardous waste. Disposal at a landfill is recommended.
irebrick is mainly composed of silicon dioxide, also known as silica, an earth derived product. It is
most commonly found in nature in the form of sand and clay. Disposal at a landfill is
recommended.
The door and glass gaskets are fibreglass which is spun from melted sand. Black gaskets have been
dipped into a solvent-free solution. Disposal at a landfill is recommended.
The door glass is a 5 mm thick ceramic material that contains no toxic chemicals. It is basically
made of raw earth materials such as sand and quartz that are combined in such a way to form a
glass at high temperatures. Ceramic glass will not re-melt in the same way as normal glass, so it
should not be recycled with your regular household products. Disposal at a landfill is
recommended.

12 Solution 3.4 Installation and Operation Manual
3FUEL
3.1 MATERIALS THAT SHOULD NOT BE BURNED
•GARBAGE OF ANY KIND,
•COAL OR CHARCOAL,
•TREATED, AINTED OR COATED WOOD,
•LYWOOD OR ARTICLE BOARD,
•FINE A ER, COLORED A ER OR CARDBOARD,
•SALT WATER DRIFTWOOD,
•MANUFACTURED LOGS CONTAINING WAX OR CHEMICAL ADDITIVES,
•RAILROAD TIES,
•LIQUIDS SUCH AS KEROSCENE OR DIESEL FUEL TO START A FIRE.
3.2 HOW TO RE ARE OR BUY GOOD FIREWOOD
3.2.1 WHAT IS GOOD FIREWOOD?
Good firewood has been cut to the correct length for the wood fire, split to a range of sizes and
stacked in the open until its moisture content is reduced to 15 to 20 per cent.
3.2.2 TREE S ECIES
The tree species the firewood is produced from is less important than its moisture content. The
main difference in firewood from various tree species is the density of the wood. Hardwoods such
as gums, Manuka or ironbark are denser than softwoods. Hard wood will produce long-lasting coal
beds combined to more heat and longer burn cycles.
Old, leaky cast iron wood fires wouldn’t hold a fire overnight unless they were fed large pieces of
hardwood. That is no longer true. You can successfully heat your home by using less wood and
give the forest a break at the same time.

Solution 3.4 Installation and Operation Manual 13
3.2.3 LOG LENGTH
Logs should be cut about 25 mm (1”) shorter than the firebox so they fit in easily. Pieces that are
slightly too long make loading the wood fire very difficult. The most common standard length of
firewood is 400 mm (16”).
The pieces should be a consistent length, with a maximum of 25 mm (1”) variation from piece to
piece.
3.2.4 IECE SIZE
irewood dries more quickly when it is split. Large unsplit rounds can take years to dry enough to
burn. Even when dried, unsplit logs are difficult to ignite because they don’t have the sharp edges
where the flames first catch. Logs as small as 75 mm (3”) should be split to encourage drying.
Wood should be split to a range of sizes, from about 75 mm to 150 mm (3” to 6”) in cross section.
Having a range of sizes makes starting and rekindling fires much easier. Often, the firewood
purchased from commercial suppliers is not split finely enough for convenient stoking. It is
sometimes advisable to resplit the wood before stacking to dry.

14 Solution 3.4 Installation and Operation Manual
3.2.5 HOW TO DRY FIREWOOD
irewood that is not dry enough to burn is the cause of most complaints about wood fires. The
complaints usually involve a lack of heat and dirty door glass.
Here are some things to consider in estimating drying time:
•firewood takes a long time to dry
•firewood bought from a dealer is rarely dry enough to burn, so it is advisable to buy the wood
in spring and dry it yourself
•drying happens faster in dry weather than in damp, maritime climates
•drying happens faster in warm summer weather than in winter weather
•small pieces dry more quickly than large pieces
•split pieces dry more quickly than unsplit rounds
•softwoods take less time to dry than hardwoods
•hardwoods like gums, Manuka and ironbark can take one, or even two years to dry fully,
especially if the pieces are big
•firewood dries more quickly when stacked in the open where it is exposed to sun and wind; it
takes much longer to dry when stacked in a wood shed
•firewood that is ready to burn has a moisture content between15 and 20% by weight and will
allow your wood fire to produce its highest possible efficiency

Solution 3.4 Installation and Operation Manual 15
3.2.6 JUDGING FIREWOOD MOISTURE CONTENT
You can find out if some firewood is dry enough to burn by using these guidelines:
•cracks form at the ends of logs as they dry
•as it dries in the sun, the wood turns from white or cream coloured to grey or yellow,
•bang two pieces of wood together; seasoned wood sounds hollow and wet wood sounds dull,
•dry wood is much lighter in weight than wet wood,
•split a piece, and if the fresh face feels warm and dry it is dry enough to burn; if it feels damp,
it is too wet,
•burn a piece; wet wood hisses and sizzles in the fire and dry wood does not.
You could buy a wood moisture meter to test your
firewood.
3.3 MANUFACTURED LOGS
Do not burn manufactured logs made of wax impregnated sawdust or logs with any chemical
additives. Manufactured logs made of 100% compressed sawdust can be burned, but use caution
in the number of these logs burned at one time. Start with one manufactured log and see how the
wood fire reacts. You can increase the number of logs burned at a time to making sure the
temperature never rises higher than 246 °C (475 ° ) on a magnetic thermometer for installation on
wood fire flue. The thermometer should be placed about 450 mm (18”) above the wood fire.
Higher temperatures can lead to overheat and damage your wood fire.

16 Solution 3.4 Installation and Operation Manual
4O ERATING YOUR WOOD FIRE
•NEVER OVERFIRE YOUR WOOD FIRE. IF ANY ART OF THE WOOD FIRE STARTS TO GLOW
RED, OVER FIRING IS HA ENING. READJUST THE AIR INTAKE CONTROL AT A LOWER
SETTING.
•NEVER LOAD YOUR WOOD FIRE U TO THE BAFFLE. ALWAYS LEAVE 5 TO 10 CENTIMETERS
TO ALLOW RO ER COMBUSTION THROUGH SECONDARY AIR O ENINGS (NEVER UT WOOD
ABOVE THE FIREBRICK LINING ON THE FIREBOX). THIS WILL ALSO REVENT OVERFIRING OF
YOUR WOOD FIRE.
•SHOULD THERE BE A SOOT OR CREOSOTE FIRE IN YOUR FLUE SYSTEM, CLOSE THE AIR
CONTROL COM LETELY. IMMEDIATELY CALL THE FIRE DE ARTMENT.
4.1 YOUR FIRST FIRES
Two things will happen as you burn your first few fires; the paint cures and the internal
components of the wood fire are conditioned.
As the paint cures, some of the chemicals vaporize. The vapors are not poisonous, but they do
smell bad. resh paint fumes can also cause false alarms in smoke detectors. So, when you first
light your wood fire, be prepared by opening doors and/or windows to ventilate the house. As you
burn hotter and hotter fires, more of the painted surfaces reach the curing temperature of the
paint. The smell of curing paint does not disappear until you have burned one or two very hot
fires.
Burn one or two small fires to begin the curing and conditioning process. Then build bigger and
hotter fires until there is no longer any paint smell from the wood fire. Once the paint smell
disappears, your wood fire is ready for serious heating.
4.2 LIGHTING FIRES
Each person who heats with wood develops their own favorite way to light fires. Whatever
method you choose, your goal should be to get a hot fire burning quickly. A fire that starts fast
produces less smoke and deposits less creosote in the flue system. Here are three popular and
effective ways to start wood fires.

Solution 3.4 Installation and Operation Manual 17
4.2.1 CONVENTIONAL FIRE STARTING
The conventional way to build a wood fire is to bunch
up 5 to 10 sheets of plain newspaper and place them
in the firebox. Next, place 10 or so pieces of fine
kindling on the newspaper. This kindling should be
very thin; less than 25 mm (1”). Next, place some
larger kindling pieces on the fine kindling. Open the
air control fully and light the newspaper. If you have
a tall, straight flue system you should be able to close
the door immediately and the fire will ignite. If your
flue has elbows or an outside flue system, you may
need to leave the door closed but unlatched for a few
minutes as the newspaper ignites and heat in the flue
system produces some draft. Once the fire has
ignited, close the door and leave the air control fully
open.
A conventional kindling fire with paper
under finely split wood.
DO NOT LEAVE THE WOOD FIRE UNATTENDED WHEN THE DOOR IS SLIGHTLY O ENED DURING
IGNITION. ALWAYS CLOSE THE DOOR AFTER IGNITION.
After the kindling fire has mostly burned, you can add standard firewood pieces until you have a
fire of the right size for the conditions.
4.2.2 THE TO DOWN FIRE
The top down fire starting method solves two problems with the conventional method: first, it
does not collapse and smother itself as it burns; and second, it is not necessary to build up the fire
gradually because the firebox is loaded before the fire is lit. A top down fire can provide up to two
hours of heating or more. The top down method only works properly if the wood is well-seasoned.
Start by placing three or four full-sized split pieces of dry firewood in the firebox. Next, place 4 or 5
more finely split pieces of firewood (50 mm to 75 mm [2” to 3”] in dia.) on the base logs at right
angles (log cabin style). Now place about 10 pieces of finely split kindling on the second layer at
right angles.
The fire is topped with about 5 sheets of newspaper. You can just bunch them up and stuff them in
between the kindling and the underside of the baffle. Or you can make newspaper knots by rolling
up single sheets corner to corner and tying a knot in them. The advantage of knots is that they
don’t roll off the fire as they burn. Light the newspaper and watch as the fire burns from top to
bottom.
4.2.3 TWO ARALLEL LOGS
Place two spit logs in the firebox. Place a few sheets of twisted newspaper between the logs. Now
place some fine kindling across the two logs and some larger kindling across those, log cabin style.
Light the newspaper.

18 Solution 3.4 Installation and Operation Manual
4.2.4 USING FIRE STARTERS
Many people like to use commercial fire starters instead of newspaper. Some of these starters are
made of sawdust and wax and others are specialized flammable solid chemicals. ollow the
package directions for use.
Gel starter may be used but only if there are no hot embers present. Use only in a cold firebox to
start a fire.
DO NOT USE FLAMMABLE LIQUIDS SUCH AS GASOLINE, NA HTHA, FUEL OIL, MOTOR OIL, OR
AEROSOLS TO START OR REKINDLE THE FIRE.
4.3 MAINTAINING WOOD FIRES
4.3.1 GENERAL ADVICE
Wood heating with a space heater is very different than other forms of heating. There will be
variations in the temperature in different parts of the house and there will be variations in
temperature throughout the day and night. This is normal, and for experienced wood burners
these are advantages of zone heating with wood.
Do not expect steady heat output from your wood fire. It is normal for its surface temperature to
rise after a new load of wood is ignited and for its temperature to gradually decline as the fire
progresses. This rising and falling of temperature can be matched to your household routines. or
example, the area temperature can be cooler when you are active, such as when doing housework
or cooking, and it can be warmer when you are inactive, such as when reading or watching
television.
Wood burns best in cycles. A cycle starts when a new load of wood is ignited by hot coals and ends
when that load has been consumed down to a bed of charcoal about the same size as it was when
the wood was loaded. Do not attempt to produce a steady heat output by placing a single log on
the fire at regular intervals. Always place at least three, and preferably more, pieces on the fire at
a time so that the heat radiated from one piece helps to ignite the pieces next to it. Each load of
wood should provide several hours of heating. The size of each load can be matched to the
amount of heat needed.
When you burn in cycles, you rarely need to open the wood fire’s loading door while the wood is
flaming. This is an advantage because there is more chance that smoke will leak from the wood
fire when the door is opened as a full fire is burning. This is especially true if the flue connector has
90 degree elbows and if the flue system runs up the outside wall of the house.
IF YOU MUST O EN THE DOOR WHILE THE FUEL IS FLAMING, O EN THE AIR CONTROL FULLY FOR
A FEW MINUTES, THEN UNLATCH AND O EN THE DOOR SLOWLY.

Solution 3.4 Installation and Operation Manual 19
4.3.2 ASH REMOVAL
Ash should be removed from the firebox every two or three days of full time heating. Do not let
the ash build up in the firebox because it will interfere with proper fire management.
The best time to remove ash is after an overnight fire when the wood fire is relatively cool, but
there is still some flue system draft to draw the ash dust into the wood fire and prevent it from
coming into the room.
After ashes have been removed from the wood fire and placed in a tightly covered metal
container, they should be taken outside immediately. The closed container of ashes should be
placed on a non-combustible floor or on the ground well away from all combustible materials
pending final disposal. Ashes normally contain some live charcoal that can stay hot for several
days. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be
retained in the closed container until all cinders have thoroughly cooled. Other waste shall not be
placed in this container.
NEVER STORE ASHES INDOORS OR IN A NON-METALIC CONTAINER OR ON A WOODEN DECK.
4.3.3 RAKING CHARCOAL
Rekindle the fire when you notice that the room temperature has fallen. You will find most of the
remaining charcoal at the back of the firebox, furthest from the door. Rake these coals towards
the door before loading. There are two reasons for this raking of the coals. irst, it concentrates
them near where most of the combustion air enters the firebox and where they can ignite the new
load quickly, and second, the charcoal will not be smothered by the new load of wood. If you were
to simply spread the charcoal out, the new load will smoulder for a long time before igniting.
Remove ash first, and then rake charcoal towards the front of the firebox before loading so that it
will ignite the new load.

20 Solution 3.4 Installation and Operation Manual
4.3.4 FIRING EACH NEW LOAD HOT
Place the new load of wood on and behind the charcoal and not too close to the glass. Close the
door and open the air control fully. Leave the air control fully open until the firebox is full of
flames, the wood has charred to black and its edges are glowing red. iring each load of wood hot
accomplishes a few things:
•drives the surface moisture from the wood,
•creates a layer of char on the wood, which slows down its release of smoke,
•heats the firebox components so they reflect heat back to the fire, and
•heats the flue system so it can produce strong, steady draft for the rest of the cycle.
Although it is important to fire each new load hot to prepare for a clean burn, do not allow the fire
to burn at full intensity for more than a few minutes.
DO NOT LEAVE THE WOOD FIRE UNATTENDED WHILE A NEW LOAD IS BEING FIRED HOT.
When you burn a new load of wood hot to heat up the wood, the wood fire and the flue system,
the result will be a surge of heat from the wood fire. This heat surge is welcome when the room
temperature is a little lower than desirable, but not welcome if the space is already warm.
Therefore, allow each load of wood to burn down so that the space begins to cool off a little
before loading. Letting the space cool before loading is one of the secrets to clean burning and
effective zone heating.
4.3.5 TURNING DOWN THE AIR SU LY
Once the firewood, firebox and flue system are hot, you can begin to reduce the air supply for a
steady burn.
As you reduce the air supply to the fire, two important things happen. irst, the firing rate slows
down to spread the heat energy in the fuel over a longer period of time. Second, the flow rate of
exhaust through the wood fire and flue slows down, which gives more time for the transfer of heat
from the exhaust. You will notice that as you reduce the air setting, the flames slow down. This is
your indication that the wood fire is burning at its peak efficiency.
If the flames get small and almost disappear when you turn down the air, you have turned down
the air too early, or your firewood is wetter than it should be. With good fuel and correct air
control use, the flames should slow down, but should stay large and steady, even as the air supply
is reduced.