England's Stove Works 13-NCMH User manual

INSTALLATION & OPERATION MANUAL
MODEL NUMBERS: 13-NCMH 50-SNCMH13 50-TNCMH13
13-NCC 50-SNC13C 50-TNC13C
13-NCL 50-SNC13L 50-TNC13L
13-NCP 50-SNC13P 50-TNC13P
13-NCG 50-SNC13G 50-TNC13G
Thank you for purchasing this product from a fine line of heating equipment.
We wish you many years of safe heating pleasure with your new heating appliance.
Save These Instructions.
IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO
THE DEALER. CONTACT CUSTOMER SERVICE @ 1-800-245-6489.
Questions? Need Parts or Options? www.englanderstoves.com
Please Note the Following Precautionary Statements:
England’s Stove Works highly recommends the use of smoke detectors and Carbon
Monoxide detectors with any hearth product, including this unit. Follow all manufacturer’s
instructions when using smoke or Carbon Monoxide detectors.
CAUTION: This unit must be installed in accordance with these instructions and
must comply with local building and fire codes. Failure to do so could
result in a chimney or house fire.
Keep children, furniture, fixtures, and all combustible materials away from
any heating appliance. Refer to this owner’s manual for all clearances to
combustible materials.
This stove must be installed in accordance with the Manufactured Home and Safety Standard (HUD),
CFR 3280, Part 24 and must comply with local building and fire codes. Failure to follow these
instructions could result in property damage, bodily injury or even death. Keep children, furniture,
fixtures and combustibles away from any heating appliance.
NOTE: THIS STOVE IS MOBILE HOME AND DOUBLE WIDE APPROVED (WITH OUTSIDE AIR
HOOK-UP) FOR THE PEDESTAL MODEL ONLY – NOT FOR LEG MODELS. DO NOT
INSTALL IN A SLEEPING ROOM. THE STRUCTURAL INTEGRITY OF THE MOBILE
HOME FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED.
Read this entire manual before you install and use your new room heater. If this room
heater is not properly installed, a house fire may result. To reduce the risk of fire,
follow the installation instructions. Failure to follow instructions may result in
property damage, bodily injury, or even death.
Rev. 1/07

A letter from our Technical Support department:
Thank you for purchasing this fine product from England’s Stove Works!
England's Stove Works was started, and is still owned by, a family that
believes strongly in a "Do It Yourself" spirit – that’s one reason you found
this product at your favorite “Do It Yourself” store.
We intentionally design and build our stoves so that any homeowner can
maintain his or her unit with basic tools, and we're always more than
happy to show you how to do the job as easily and as inexpensively as
possible.
From our free, downloadable service sheets, to our new "wizard-style,"
click-through Troubleshooting guide on our web site, we have always tried
to help our customers stay "heat-ready," especially when oil and
electricity prices continue to skyrocket.
Please look at our vast Help section on our web site and call our Technical
Support department at [phone] if you need any help with your unit.
We are nearly always able to help “walk you through” any repairs,
problems or questions you may have.
PLEASE NOTE: While information obtained on our web site and through
our 800 number is always free of charge, there will be a service charge
incurred with any “on-site” repairs or maintenance that we may arrange.
Wishing you years of efficient, quality and “comfy” heating,
England’s Stove Works
Technical Support Department
www.englanderstoves.com
[phone]
IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER.
CONTACT CUSTOMER SERVICE at 1 [phone].
2

CAUTION
If you have any doubt concerning your ability to complete your installation in a professional-like
manner after reading these instructions, you should obtain the services of an installer who is versed in
all aspects as to the correct and safe installation. Do not use temporary, makeshift compromises
during installation.
BEFORE INSTALLATION OF YOUR APPLIANCE
1. HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE
AWAY. CONTACT MAY CAUSE SKIN BURNS.
2. DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS.
3. Check with the building inspector’s office for compliance with local codes; a permit may be
required.
4. This appliance requires a masonry or prefabricated chimney listed to ULC S629 (Canada) and
UL103HT (U.S.) sized correctly.
5. A 6” diameter flue is required for proper performance.
6. Always connect this unit to a chimney and NEVER vent to another room or inside a building.
7. DO NOT connect to any duct work to which another appliance is connected, such as a furnace.
8. DO NOT connect this unit to a chimney flue serving another appliance.
9. DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE.
10. The connector pipe and chimney should be inspected periodically and cleaned if necessary.
11. Remember the clearance distances when you place furniture or other objects within the area. DO
NOT store wood, flammable liquids or other combustible materials too close to the unit.
12. Contact your local fire authority for information on how to handle a chimney fire. Have a clearly
understood plan to handle a chimney fire. In the event of a chimney fire, turn air control to a
closed position and CALL THE FIRE DEPARTMENT.
13. DO NOT tamper with the combustion air control beyond normal adjustment.
14. Once the required draw is obtained, operate only with doors closed; open doors slowly when re-
fueling (this will reduce or eliminate smoke from entering the room).
15. Visit our web site at www.englanderstoves.com for helpful information, frequently asked
questions, parts/accessory orders and more. Customer Service: [phone].
Note on Outside Air Hookup: You can use an outside air hookup with this stove. We highly recommend it for homes
built since the more air-tight construction standards went into effect. This involves connecting a metal pipe (usually
three inches (3”) in diameter - check your stove - and the pipe can be flex or rigid) from the air inlet pipe located on the
bottom rear of the stove through your floor or wall. The outside end of this pipe should be covered in some manner (i.e.
with a screen) to keep it clear of foreign matter. Be sure to keep it above the snowdrift line and clear of leaves and other
debris. It is necessary to use this hookup if installing in a mobile home or double-wide.
3

WHY THE CORRECT FLUE SIZE IS IMPORTANT: 6”
“Draft” is the force that moves air from the appliance up through the chimney. The amount of draft in
your chimney depends on the length of the chimney, local geography, nearby obstructions, and other
factors. Too much draft may cause excessive temperatures in the appliance. An uncontrolled burn or
a glowing red part or chimney connector can indicate excessive draft. Inadequate draft may cause
back puffing into the room and “plugging” of the chimney and/or cause the appliance to leak smoke
into the room through appliance and chimney connector joints.
Today’s solid fuel appliances are much more efficient than in the past. The units are designed to give
you controlled combustion, as well as maximum heat transfer, using less fuel to do so.
The design of this heater is such that the exhaust "smoke" is now at lower temperatures than
in the past, requiring proper chimney size to provide adequate draft. If your chimney is too
large, the heater will have a difficult time raising the temperature of the flue enough to provide
adequate draft, which can cause a "smoke back," poor burn, or both.
Should you experience such problems, call in a local chimney expert.
With the door closed, the rate of burning is regulated by the amount of air allowed to enter the unit
through the air control. With experience, you will be able to set the control for heat and burning time
desired.
Attempts to achieve higher output rates that exceed heater design specifications can result in
permanent damage to the heater. The recommended wood load is level with the top of the firebricks.
Overloading may prevent sufficient air entering the heater to properly fuel the fire.
Do not tamper with the combustion air control beyond the normal adjustment capacity.
Operate this heater only with the door closed.
ALWAYS PROVIDE A SOURCE OF FRESH AIR INTO THE ROOM WHERE THE UNIT IS
INSTALLED. FAILURE TO DO SO MAY RESULT IN AIR STARVATION OF OTHER FUEL
BURNING APPLIANCES AND THE POSSIBLE DEVELOPMENT OF HAZARDOUS
CONDITIONS.
THIS HEATER IS EXTREMELY HOT WHILE IN OPERATION. SERIOUS BURNS CAN RESULT
FROM CONTACT. CAUTION SHOULD BE OBSERVED, ESPECIALLY WHEN CHILDREN ARE
PRESENT.
OPTIONAL BLOWER: MODEL AC-16
120 VOLTS, 60Hz, 0.75 AMPS, 2900 RPM
DANGER: RISK OF ELECTRIC SHOCK. DISCONNECT POWER BEFORE SERVICING UNIT.
OPTIONAL BLOWER MOTOR OPERATING INSTRUCTIONS:
This unit is set up for installation of an optional 2-speed blower motor. The fan speed should be
run on “Low” when the unit is operating at lower burn settings, and set to “High” for high burns.
See Illustration 3 (later in this manual) for installation location of your optional blower. Fasten
blower motor to rear heat shield with the four screws that are already provided on your stove. When
routing the power cord, be sure that the cord does not come into contact with any hot surface.
4

FLUE SYSTEM
1. Existing Flue System
If you have chosen a freestanding unit, this stove is designed to connect to an existing flue system,
such as masonry or a pre-manufactured Class A flue system. If you have a masonry flue system, the
inner liner should be inspected carefully for cracks; if there is no liner in your chimney, we recommend
you install a steel liner or have one installed. If you have an existing pre-manufactured system the
inner liner should be inspected for warping or buckling. Either type chimney system should be
thoroughly cleaned before installing your new stove. We strongly recommend you have a qualified
chimney sweep clean and inspect your entire system, as the sweep can spot problems you might
overlook. The sweep in most cases can make any necessary repairs or recommend a qualified
person to do so. It is not permissible to connect this unit to a chimney that is servicing another
unit.
2. Flue Size
The proper flue size is determined by measuring the inside diameter of the flue collar on the unit.
This stove is equipped with a six inch (6”) TOP EXHAUST FLUE COLLAR. Therefore, the connector
pipe should be six inches (6”) and never less in diameter than the collar on the stove. Your unit may
require an adapter (AC-1677) which will reduce the 6” connector pipe by 1/8”. This is necessary to
accommodate pipe variation from different manufacturers and maintain a good seal. The area of the
chimney liner must also be equal to or greater than the area of the flue collar on the stove. If the area
of the flue is greater than the collar, it should never be more than two and 1/2(2.5) times greater.
The black connector pipe should be 24 gauge steel and eighteen inches (18”) from a combustible
wall or ceiling. This clearance can be reduced to six inches (6”) if you are using a double wall or
shielded pipe.
3. Installation of a New Flue System
Note: Flue systems and flue pipe are not furnished with the unit.
Masonry Flue: In the event that you plan to install or have a system installed, there are several
approaches that you can take. In the middle and late seventies masonry flue systems became very
popular, and today this type system is satisfactory. If you are considering a masonry system, you
should consult with your local building officials for the proper procedures on this type chimney. We
recommend you consult with and have your flue built by a licensed, bonded contractor. Most masonry
chimney systems are placed against an outside wall and extend upward beside the house. The flue
thimble is then inserted through the wall, making the connection with the stovepipe and the vertical
flue. Exercise extreme caution when drilling through the wall -- you must maintain proper clearance
between the connecting liner and any combustible material in the wall.
We also recommend you have a flue clean-out door located at least two feet (2’) below your
thimble for easy cleaning of the system. This door should be made as airtight as possible. It is the
consumer’s responsibility to ensure the chimney system is safe and in good operating condition.
The manufacturer will not be held responsible for an accident attributed to a unit connected to a faulty
chimney system.
*IMPROPER INSTALLATION: The manufacturer will not be held responsible for damage caused by
the malfunction of a stove due to improper installation. Do not use makeshift methods or material
which may compromise the installation. England’s will not be liable for consequential or indirect
damages to property or persons resulting from the use of this product.
Call (800-245-6489) and/or consult a professional installer if you have any questions.
5

6

INSTALLATION APPLICATIONS, Cont’d.
Illustration 1b
7

Pre-Manufactured Flue System: In the past few years pre-manufactured flue systems have
become very popular, because this type system is easily installed and, when done correctly, is very
safe. There are many pre-manufactured flue systems on the market, and when making your choice it
should be U.L., B.O.C.A. or I.C.B.O. approved. Any of these systems are constructed of the proper
materials and meet the proper safety standards. Your local dealer normally handles an approved
brand of flue pipe. There are two very popular methods for installation of this type system.
The first, most popular and least expensive is through the ceiling and out the roof. This is the
most direct route and creates a good draw because it requires less pipe. It is less expensive because
insulated pipe is needed only from the ceiling to the roof and above -- single wall 24 gauge or thicker
pipe is used from the unit to the ceiling if you maintain the eighteen inches (18”) clearance from all
combustible material.
The second method for installing a pre-manufactured system is to exit through the wall and run
the system vertically up the outside of the structure. This method is more expensive because more
insulated pipe is required -- you must use insulated pipe through the wall and up the outside of the
structure. In either installation, proper clearances to combustibles should be maintained. Your flue
pipe manufacturer furnishes a wall thimble or ceiling support box and, when installed properly, the
correct clearances are achieved. If you are unable to install this type system your local dealer may be
able to recommend a qualified contractor for this installation. It is the customer’s responsibility to
ensure that his system is installed properly and is in good operating condition.
The manufacturer will not be responsible for an accident caused by a unit connected to a faulty
flue system.
FLOOR AND WALL PROTECTION
8”
1. Floor Protection
You will not need any floor protection if your floor
is constructed of a non-combustible material such
as brick or concrete. If your floor is constructed with
a combustible material such as hardwood, carpet or
linoleum, you must place protection between the
stove and the combustible material.
There are many floor and wall board
manufacturers, and you should be very cautious in
choosing the proper protection. The type board you
choose should be U.L. rated and listed. After
examining the area you plan to place your stove
and determining it requires a board, the next step is
to select the proper size. The stove you choose will
determine the size board that is required. The
approved protector board should be large enough to provide a minimum of eight inches (8”) behind
the unit, eight inches (8”) on either side and sixteen inches (16”) in the front where the door is
located. This stove requires a minimum of 48” x 48” floor protection.
Installation on a Concrete Floor
An appliance mounted on a concrete floor does not require floor protection.
Carpeting and any other combustible material must not cover the Floor Protector.
If a combustible surface is applied to the concrete floor, a clearance must be maintained
equivalent to the area reserved for the floor protector.
8

Installation on a Combustible Floor
If the appliance is to be installed on a combustible floor or a combustible floor covering, it must be
installed on a 1” thick non-combustible millboard floor protector or a durable equivalent, with a “R”
factor of no less than “2.” The pad must be installed beneath the unit, extending 16” (U.S.) on the
side equipped with a door, and 8” on all other sides. The pad must cover any horizontal chimney
connector runs and extend 2” beyond each side.
Alternate Floor Protection:
An easy means of determining if a proposed alternate floor protector meets requirements is to
follow this procedure:
1) Convert specification to R-value:
i R-value is given – no conversion is needed
ii k-factor is given with a required thickness (T) in inches: R = 1/k x T
iii C-factor is given: R = 1/C
2) Determine the R-value of the proposed alternate floor protector:
i Use the correct formula given in step 1 (above) to convert values not expressed as “R.”
ii For multiple layers, add R-values of each layer to determine overall R-value.
3) If the overall R-value of the system is greater than the R-value of the specified floor protector,
the alternate is acceptable.
EXAMPLE:
The specified floor protector should be ¾” thick material with a k-factor of 0.84. The proposed
alternate is 4” brick with a C-factor of 1.25 over 1/8” mineral board with a k-factor of 0.29.
Step (a): Use formula above to convert specification to R-value.
R = 1/k x T = 1/0.84 x .75 = 0.893
Step (b): Calculate R of proposed system.
4” brick of C = 1.25, therefore R brick = 1/C =1/1.25 = 0.80
1/8” mineral board of k = 0.29, therefore Rmin.bd. = 1/0.29 x 0.125 = 0.431
Total R = Rbrick + Rmineral board = 0.8 + 0.431 = 1.231
Step (c): Compare proposed system of R of 1.231 to specified R of 0.893. Since proposed
system R is greater than required, the system is acceptable.
Definitions:
Thermal conductance= C = _____Btu____ = ____W____
(hr)(ft2)(deg F) (m2)(deg K)
Thermal conductivity = k = __(Btu)(inch)__ = ___W____ = ____Btu____
(hr)(ft2)(deg F) (m)(deg K) (hr)(ft)(deg F)
Thermal resistance = R = (ft2)(hr)(deg F) = (m2)(deg K)
Btu W
2. Wall Protection
Please see Illustration 1 for clearances to walls. In some areas local codes may require thirty-six
inches (36”) from a combustible, therefore it is very important that you check with local officials. If
you need to place your unit closer to a combustible wall, some protection will be necessary. If an
approved wall board is used this will reduce your clearance by two thirds (2/3); however, a one inch
(1”) air space has to be between the board and the wall. If you have a ceiling flue hook-up, you will
need protection from the floor to the ceiling if you do not meet the normal clearances. If you have a
wall flue hook up, you will need wall protection at least twelve inches (12”) above the wall thimble.
9

3. Side Heat Shields Side
Heat
Shield
This accessory item
comes with the hardware
(six (6) mounting screws)
necessary to install it on
the rear of the stove. This
is a two-piece heat shield,
but is installed one piece at
a time. There are pre-
punched holes on each
side of the Rear Heat
Shield; while holding each
piece of the Side Heat
Shield in place, align the
pre-punched holes in the
Side Heat Shield with the
existing holes in the Rear
Heat Shield, and fasten
with the screws provided.
Rear Heat Shield
Install AC-16 Optional
Blower on these (4) mounting
holes. See “Optional Blower
Instructions” on page 4 for
instructions.
Side
Heat
Shield
See Illustration 1 for Illustration 3 – Side Heat Shield and Blower Installation
clearances with and without
side heat shields.
Illustration 4
BRICK LAYOUT
1 – 9” x 4” x 1.25” brick (Qty. 11)
3 – 4” x 2.5” x 1.25” brick (Qty. 1)
5 – 4” x 4.5” x 1.25” brick (Qty. 1)
7 – 9” x 2.5” x 1.25” brick (Qty. 2)
2 – 9” x 4” x 1.25” brick w/ .75 x .75 notch (Qty. 2)
4 – 4.5” x 4” metal plate (Ash Drawer Plate, Qty. 1)
6 – 9” x 4” x 1.25” brick w/ 1” x 3” notch (Qty. 1)
10

FREESTANDING PLACEMENT AND INSTALLATION
The first problem you may encounter is getting your stove into your home -- all of our stove
products are well constructed, which makes them rather heavy. Three to four adults can normally
handle a unit, but we still recommend using a handcart. Never attempt to handle a heating product
alone!!! The door and brick can be temporarily removed to lighten the unit (refer to Brick Layout).
After the unit is placed into position, install the spring handles and attach any optional equipment.
Chimney Connector Pipe
The black pipe must be six inches (6”) in diameter and at least 24 gauge steel pipe. Do not use
aluminum or galvanized steel pipe, as it will not withstand the extreme temperatures generated by
the stove. Also, do not use single wall connector pipe as a chimney -- you must connect your stove
to a chimney comparable to those listed earlier in this manual. The crimped end of your pipe
should be inserted into the flue collar and, by doing this, all the pipe will be reversed. If you use this
method the creosote will run back down the inside of your pipe and not out of the joints onto your
stove. As a safety precaution, all joints should be sealed with high temperature silicone (AC-RTV3)
and secured with sheet metal screws.
For proper operation the chimney connector should be as short as possible and never exceed a
six foot (6’) horizontal run. Horizontal runs of chimney connector pipe should have an upward slope
of one quarter of an inch (1/4”) per foot. You will need to maintain eighteen inches (18”) of
clearance from the wall and ceiling unless you are using double wall or shielded pipe.
INSTALLATION
1. Remove all parts from inside the stove body. (If you purchased a leg unit, and it has the factory
packaging, remove the body of the stove from the shroud that it is attached to, referring to
Illustration 7 later in this manual. Those instructions detail how to exchange legs and pedestal,
but removal of the shroud is accomplished in the same manner).
2. Select the proper location for the stove. These appliances must not be installed any closer than
the minimum clearance to combustible materials shown in Illustration 1. The stove must be
installed on a non-combustible surface as shown in Illustration 1 and Illustration 2.
FAILURE TO FOLLOW THE MINIMUM CLEARANCE REQUIREMENTS MAY RESULT IN
AN UNSAFE INSTALLATION.
3. If non-combustible materials have been installed on the walls, obtain the minimum clearances
from either the manufacturer of these materials or the local building inspector’s office.
4. Install the stovepipe INSIDE the flue collar on the top of the stove, between the stove and the
chimney.
5. DO NOT use a grate to elevate the fire.
6. A clearance of 18 inches (18”) between the single wall stovepipe and combustible materials is
required. Check with authorities having jurisdiction in your area with any questions.
7. All pipe sections must be connected with the male (crimped) end toward the stove.
8. Fasten the stove pipe to the flue collar by the use of three sheet metal screws. Do the same at
each additional joint to make the entire installation rigid.
9. Maintain the required diameter flue for the entire installation.
10. If you are connecting the stove to an old masonry flue, be sure to have it inspected for cracks
and general condition. Resizing with a stainless steel liner may be required.
11. It is recommended that no more than two 90-degree bends be used in the stovepipe installation.
More than two 90-degree bends may decrease the amount of draw, and possibly cause smoke
spillage.
12. A damper is not required in this installation. Remove the damper plate in the chimney or secure
it in the OPEN position.
13. Single wall flue pipe assemblies must not exceed 10 feet (10’) in overall length.
11

Mobile Home Installation
Secure the heater to the floor using the two holes in the pedestal. If the unit is on a combustible
surface, you will need to drill matching holes in the floor protection that you choose (see Floor
Protection section). Do not disturb the structural integrity of the home, and be sure the unit is
permanently electrically grounded to the chassis of your home. Remember that outside combustion
air is mandatory, and not to install the unit in a sleeping room of the home.
Be sure to install in accordance with 24 CFR, Part 3280 (HUD).
Outside Air Connection
When installing this model in a mobile home or double wide it is necessary to supply the
combustion air into the unit from outside the dwelling. NOTE: THIS STOVE IS MOBILE HOME AND
DOUBLE WIDE APPROVED (WITH OUTSIDE AIR HOOK-UP) FOR THE PEDESTAL MODEL ONLY
– NOT FOR LEG MODELS.
This can be done by running a thin gauge three inch (3”) pipe (flex or rigid) from the air inlet pipe
located on the rear of the stove through the floor or wall (measure pipe to ensure you obtain the
correct size). The outside end of this pipe should be covered in some manner (i.e. screen) to keep it
clear of foreign matter. Be sure to keep it above the snowdrift line and clear of leaves and other
debris. If you are installing this stove in a regular dwelling this connection is not necessary, but is
recommended in air-tight homes.
12

CHIMNEY
REFER TO CHIMNEY AND CHIMNEY CONNECTOR MANUFACTURER’S INSTRUCTIONS
CONTACT YOUR LOCAL BUILDING AUTHORITY
FOR APPROVED METHODS OF INSTALLATION
1. This appliance requires a masonry or pre-
manufactured chimney listed to UL103HT
sized correctly.
2. If a masonry chimney is used, it is advisable
to have your chimney inspected for cracks,
and check the general condition before
installing your unit. Relining may be
required to reduce the flue diameter to the
appropriate functional size.
3. To help ensure a good draft, the top of the
chimney should be at least 3 feet above the
point of penetration through the roof, and be
at least 2 feet higher than any point of the
roof within 10 feet.
4. The chimney connector shall not pass
through an attic, roof space, closet,
concealed space, floor, ceiling, wall, or any
partition of combustible construction.
5. The minimum overall height of your chimney
should be 15 feet from the floor.
6. Do not use makeshift compromises during
installation.
OPERATION
Do not use a grate or elevate the fire. Build the wood fire directly on the bricks. When the stove is
used for the first time, solvents in the paint will smoke off as the stove “cures.”
WOOD –
This heater is designed to burn natural wood only. Higher efficiency and lower emissions
generally result when burning air-dried seasoned hardwood, as compared to softwood or to green or
freshly-cut hardwood.
Use only dry, seasoned wood. Green wood, besides burning at only 60 percent of the fuel value of
dry wood, deposits creosote on the inside of the stove and along the chimney. This can cause
extreme danger of chimney fire. To be called “seasoned,” wood must be dried for a year.
Regardless of whether the wood is green or seasoned, it should be stored in a ventilated, sheltered
area to allow proper drying during the year. Wood should be stored beyond recommended
clearances from combustibles.
DO NOT BURN:
Treated Wood, Garbage, Solvents, Trash, Cardboard, Colored Paper or Coal.
13

FIRST FIRE –
Remember to ventilate well.
Allow the stove to cure before burning for long periods of time at high temperatures.
Flat spots on the painted surface are normal.
Shiny spots on the painted surface (before burning) are normal.
Call Customer Service at [phone] if you have any questions.
BUILDING A FIRE
1. Open the air inlet control fully (See Illustration 6).
2. Place a small amount of crumpled paper or approved starter material in the stove.
3. Cover the paper or approved starter material with a generous amount of kindling in a “teepee”
shape, and a few small pieces of wood.
4. Ignite this fuel and close the door most of the way (leave it open slightly).
5. Add larger pieces of wood as the fire progresses, being careful not to overload. Do not fill the
firebox beyond the firebrick area. A coal bed of (ideally) 1” to 2” should be established to
achieve optimum performance.
6. This unit is designed to function most effectively when air is allowed to circulate to all areas of
the firebox. A good way of achieving this is to rake a small (1” to 2” wide) “trough” in the center
of the coal bed, from front to back, prior to loading the fuel.
7. Once fuel has been loaded, close the door and fully open the air inlet control, until the fire is well
established (approximately 20 minutes), being careful not to over-fire.
8. Readjust the air inlet control to the desired burn rate. If excessive smoke fills the firebox, open
the air inlet control slightly, until flames resume and the wood is sufficiently ignited. Basically,
Closed = “Low;” ½ Way Open = “Medium;” and Fully Open = “High.”
9. When refueling, adjust the air control to the fully open position. When the fire brightens,
open the door VERY slowly and carefully. This will prevent gases from igniting and causing
smoke and flame spillage.
10. At this point you may add fuel, being careful not to overload.
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR ‘FRESHEN UP’ A FIRE IN THIS
HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IT IS
IN USE.
14

GLASS CARE
REPLACE GLASS ONLY WITH HIGH-TEMPERATURE ROBAX PYROCERAM OF THE
PROPER SIZE AND THICKNESS.
The following use and safety tips should be observed:
1. Inspect the glass regularly for cracks or breaks. Surface scratches are acceptable and normal,
but if this glass becomes cracked in any area, the unit should be shut down and the window
replaced with this high-temperature ceramic glass.
2. Do not slam the door or otherwise impact the glass. When closing doors, make sure that logs
or other objects do not protrude and impact the glass.
3. Do not clean the glass with materials which may scratch (or otherwise damage) the glass.
Scratches on the glass can develop into cracks or breaks.
4. Never attempt to clean the glass while the unit is hot. If the deposit is not very heavy, normal
glass cleaners are adequate with a plain, non-abrasive scouring pad. Heavier deposits may be
removed with the use of an oven cleaner.
5. NEVER put substances that can ignite explosively inside the unit, since even small explosions
in confined areas can blow out the glass.
6. This unit has an airwash system, designed to reduce deposits on the glass.
GASKET REPLACEMENT
After extensive use, the sealing material which provides glass and door seal may need to be replaced
if it does not sustain its resilience. Inspect the glass and door seal periodically to ensure proper seal.
If the gaskets become frayed or worn, replace immediately. Contact your dealer or Customer Service
at [phone] for approved replacement parts.
The following steps should be followed for replacement of the glass gasket:
1. Ensure that the appliance is not in operation, and is thoroughly cooled.
2. Remove the screws and glass clips.
3. Lift glass out from glass clips.
4. Remove the old gasket, and clean the glass.
5. Replace the new gasket, starting at the bottom of the glass and working along the edges. Be
sure to center the gasket channel on the glass.
6. Trim the gasket to length and butt the ends together.
7. Replace the glass in the door, being sure not to over-tighten the screw and clip.
You may order parts and options on our web site: www.englanderstoves.com,
or by calling [phone] (parts orders only, call 800-245-6489 for technical questions).
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The following steps should be followed for replacement of the door gasket:
1. Ensure the appliance is not in operation and is thoroughly cooled.
2. Remove the old door gasket and clean the gasket channel.
3. Using an approved high-temperature gasket cement, apply a thin coat in the bottom of the
channel.
4. Starting at the hinge side of the door, work into the channel around the door unit, trim to length
and butt the ends together.
5. Close the door and allow three to four hours for the cement to set before restarting any fire.
FIBER BOARD: CARE & MAINTENANCE
THIS WOOD HEATER UTILIZES NEW TECHNOLOGY, WHICH INCLUDES A
CERAMIC FIBER BOARD THAT IS LOCATED IN THE FIREBOX,
AND RESTS ON TOP OF THREE (3) STAINLESS STEEL TUBES.
DO NOT REMOVE THIS CERAMIC FIBER BOARD!!!
IT IS A NECESSARY COMPONENT OF THE FIREBOX.
ALSO PLEASE NOTE: THE CERAMIC FIBER BOARD MAY BECOME LOOSE DURING INITIAL
SHIPPING. BE SURE IT IS LYING FLAT, ON TOP OF THE THREE STAINLESS STEEL TUBES,
AND PUSHED ALL THE WAY TO THE BACK OF THE UNIT, WITH NO GAPS BETWEEN IT AND
THE BACK WALL.
Call [phone] if questions.
MAINTENACE: This unit is equipped with a ceramic Fiber Board ceiling baffle. After extensive use,
the board should be removed and cleaned.
The following steps should be followed for cleaning or replacement:
1. Ensure the appliance is not in operation and is completely cooled down.
2. There is one screw in each stainless steel tube holder, located in the fire box ceiling. Remove
the screws from the front and middle tube holders.
3. Shift the tube to the right, so that one end comes completely out of the socket. Drop the end
down and pull it out by pulling it back to the left.
4. Drop the board down and push the left corner to the top left. Bring the right corner down to the
bottom right of your door opening, and pull the right side out first.
5. Vacuum the board off and blow the carbon out of the tubes, if there is any build-up.
6. Re-install the board and tubes, reversing the same method they were removed.
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Placement of Stainless Steel Burner Tubes for all 13-NCMH, 50-SNC13MH and 50-TNC13MH
stove models.
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CREOSOTE
When wood is burned slowly, it produces tar and other organic vapors. These combine with moisture
to form creosote. Creosote vapors condense in the relatively cool chimney flue of a slow-burning fire
– as a result, creosote residue accumulates on the lining of the flue. If ignited, this creosote makes an
extremely hot fire. The chimney should be inspected on a regular basis during the heating season, to
determine if a creosote build-up has accumulated. If it has, the creosote should be removed to
reduce the risk of chimney fire.
WARNING: THINGS TO REMEMBER IN CASE OF A CHIMNEY FIRE:
1. CLOSE DRAFT CONTROL 2. CALL THE FIRE DEPARTMENT
WAYS TO PREVENT AND KEEP UNIT FREE OF CREOSOTE
1. Burn with the air control fully open (See Illustration 6) for several minutes at numerous intervals
throughout each day during the heating season, being careful not to over-fire the unit. This should
remove the slight film of creosote that accumulates during low burn periods.
2. Burn the stove with the draft control fully open for approximately 20-30 minutes every time you
apply fresh wood. This allows wood to achieve the charcoal stage faster, and burns wood vapors
which might otherwise be deposited within the system.
3. BURN ONLY SEASONED WOOD. Avoid burning wet or green wood. Seasoned wood is wood
that has been dried for at least one year.
4. A small, hot fire is preferable to a large, smoldering one that can deposit creosote within the
system.
5. Establish a routine for fuel, wood burner and firing technique. Check daily for creosote build-up
until experience shows you how often you need to clean to be safe. Keep in mind that the hotter
the fire, the less creosote is deposited, and weekly cleanings may be necessary in milder weather,
although monthly cleanings may be enough in the coldest months. Contact your local authority for
information on how to handle a chimney fire, and have a clearly-understood plan to handle a
chimney fire.
ASH DISPOSAL
Regularly inspect the ash build-up in your unit and remove as necessary. Ashes can be removed
from the unit by shoveling them off the firebrick. This unit has an ash drawer plate (see Illustration 4)
that can be removed from the stove; once removed, the ashes can be raked through the opening and
into the ash pan.
Caution: The ash drawer plate can be extremely hot!! Never remove red-hot ashes from the
appliance; allow ashes to cool before dropping into the ash pan. Ashes should be placed in a metal
container with an airtight lid. The ashes should be placed outside on a noncombustible surface and
completely away from any combustible materials. The ashes should remain in the airtight container
until they have completely cooled.
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IMPORTANT: HELPFUL HINTS AND TIPS WORTH REVIEWING
1. What is the correct way to start a fire?
You will need small pieces of dry wood (kindling) and paper. Use only newspaper or paper
that has not been coated or that has had materials glued or applied to it. Never use coated or
colored paper (such as advertising flyers).
Open the door of the wood stove.
Crumple several pieces of paper, and place them in the center of the firebox, directly on the
firebricks of the stove. Never use a grate to elevate the fire.
Place small pieces of dry wood (kindling) over the paper in the form of a “teepee.” This allows
for good air circulation, which is important for good combustion.
Light the crumpled paper in two or three different locations. NOTE: It is important to heat the
air in the stovepipe for draft to begin.
Fully open the air control of the wood stove (See Illustration 6), and close the door until it is
just slightly open, allowing for air to be introduced into the firebox. Never leave the door fully
open, as sparks from the kindling may occur, causing injury. As the fire begins to burn the
kindling, some additional kindling may be needed to sustain the fire. DO NOT add more paper
after the fire has started.
Once the kindling has begun to burn, start adding some small pieces of seasoned, dry
firewood. NOTE: Adding large pieces at the early stages will only serve to smother the fire.
Continue adding small pieces of seasoned, dry firewood, keeping the door slightly open until
each piece starts to ignite. Remember to always open the door slowly when placing wood into
the fire.
Once the wood has started to ignite and the smoke has reduced, close the stove door fully.
(Reduction of smoke is a good indication that the draft in the chimney has begun, and good
combustion is now possible.) Larger pieces of seasoned, dry firewood can now be added
when there is sufficient space in the firebox. Adjust the air control setting to your desired
setting.
NOTE: The lower the air control setting, the longer the burn time of the firewood.
2. What type of wood is best to use as firewood?
Dry, seasoned hardwood should be used. Avoid green, unseasoned wood. Green wood,
besides burning at only 60% of the fuel value of dry seasoned wood, will deposit creosote on
the inside of the stove and along to inside of the chimney.
3. What does dry, seasoned wood mean, and what is considered to be hardwood?
Wood that has been dried for a period of one year in a well-ventilated and sheltered area is
considered dry, seasoned wood. Hardwoods generally come from slow-growth trees, such as
Oak or Fir. Softwoods generally come from fast-growth trees, such as Pine or Spruce.
4. Will following the steps listed above result in a perfect fire every time?
A good answer would be “most of the time.” There are many variables that can affect your
rate of success when starting a fire, and experience will teach you how to deal with the
variables. This section of the manual will cover some of the variables that can affect a fire,
and time and patience will contribute to your ability to start a good fire consistently.
5. Why can’t I get the fire lit?
Damp or wet wood and poor draft are the main reasons for poor results when starting a fire.
Remember to always use dry, seasoned wood for your fire. Even wood that has been dried
(seasoned) for a long period of time will be difficult to light if it has gotten wet.
6. Why is there always a large quantity of thick black smoke in the firebox?
A large quantity of thick black smoke in the firebox is a possible indication that you have poor
draft.
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7. Is it normal for soot to cover the glass at the beginning of a fire?
This stove has been built with an air wash system that will help keep the glass clear when
the firebox has reached a good operating temperature, and also has a good draft. Cold
firebox temperature and poor draft cause soot to form on the glass. Once the firebox
temperature and the draft increase, the soot should burn off.
8. What is “draft?”
Draft is the ability of the chimney to exhaust draw by-products produced during the normal
process of combustion.
9. What can cause a poor draft?
There are several common factors that can contribute to poor draft:
A. Atmospheric Pressure and Air Supply
B. Atmospheric pressure affecting the draft from a chimney can be outside the home, inside
the home, or both. Outside the home, a high-pressure (clear and cool) day generally
creates a better draft in the chimney than a low-pressure (overcast and damp) day. Inside
the home, household appliances, such as forced-air furnaces or clothes dryers, compete for
air, often resulting in inadequate amounts of air available to fuel a fire and creating a
condition known as negative pressure. Extreme conditions of negative pressure can cause
the combustion by-products to be drawn from the chimney and into the house. This
condition is commonly known as “down drafting.”
C. There are several factors that can affect the amount of air available in the home. Increased
amounts of insulation, vinyl windows, extra caulking in various places and door seals can all
keep heat in, but may also make a home too airtight. If you are in doubt as to whether or
not there is sufficient air in your home for your stove, refrain from using those appliances
known to consume air when possible, or open a door or a window to allow some air to enter
the home.
D. Environmental Conditions
E. High trees, a low-lying house location (such as in a valley), tall buildings or structures
surrounding your house and even windy conditions can cause poor draft or down drafting.
F. Cold Chimney Temperature
G. Avoid cold chimney temperatures by burning a hot fire for the first fifteen to forty minutes
after building a fire, being careful not to over-fire. If any part of the chimney or parts of the
stove start to glow, you are over-firing the stove. Where possible, install a temperature
gauge on the chimney so temperature drops can be seen.
H. Chimney Installation and Maintenance
I. Avoid using too many elbows or long horizontal runs. If in doubt, contact a chimney expert
and/or chimney manufacturer for help. Clean your chimney, rain cap(s) and especially the
spark arrester regularly, in order to prevent creosote build-up – which can significantly
reduce chimney draw and possibly create a chimney fire.
10. Should I close or open the air control fully when shutting down the stove?
When shutting down the stove, fully open the air control. This will allow chimney temperatures
to remain as high as possible for as long as possible. Remember, cold chimney temperatures
create creosote.
NOTE: This section is intended as an aid and does not supersede any local, state or like
requirements. Check with officials or authorities having jurisdiction in your area.
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