England's Stove Works CBEP Series User manual

CBEP PELLET STOVE
INSTALLATION & OPERATION MANUAL
CAUTION
Please read this entire manual before installation and use of this pellet fuel-
burning appliance. Keep children, furniture, fixtures and all combustibles away
from an
y
heatin
g
appliance.
SAFETY NOTICE
Failure to follow these instructions can result in property damage, bodily injury
or even death. For your safety and protection, follow the installation
instructions outlined in this manual. Contact your local building or fire officials
about restrictions and installation inspection requirements (including permits) in
y
our area.
SAVE THESE INSTRUCTIONS
MODELS 25-CBEP 55-SHPCBEP 55-TRPCBEP
www.heatredefined.com
Parts: [phone]
Support: [phone]
Manufactured By:
England’s Stove Works,
Inc.
PO Box 206
Monroe, VA 24574
Rev. 12/2019

2
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
WARNING:
Use of outside combustion air is mandatory with this unit.
Do not operate with the hopper open; lid must be shut and
tightly latched during operation.
Retain for your files
Model Number________________________
Date of Purchase_______________________
Date of Manufacture____________________
Serial Number_________________________
* This information can be found on the safety tag attached to the underside of the
hopper lid. Have this information on hand if you phone the factory or your dealer
regarding this product.
IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS
UNIT, DO NOT RETURN IT TO THE DEALER. CONTACT
TECHNICAL SUPPORT @ 1-800-245-6489
Note: England’s Stove Works does not recommend using a
p
ellet stove as
y
our onl
y
source of heat.
Mobile Home Use:
This freestanding pellet unit is approved for mobile home or
doublewide installation with the outside combustion air hook-
up. See the “Installation” section of this manual for details
pertaining to mobile home installations. Mobile home
installation must be in accordance with the Manufactured Home
and Safety Standard (HUD), CFR 3280, Part 24.

3
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
WWELCOME!
Introduction
Thank You ....................................4
Specifications
Heating Specifications ..................5
EPA Compliance...........................5
Dimensions ...................................5
Installation
Installation Overview....................6
Clearances to Combustibles..........7
Venting Introduction.....................8
Venting Guidelines .......................8
Additional Venting Information ...9
Vent Termination Clearances .....10
Approved Venting Methods
oThrough the Wall............11
oThrough the Ceiling........12
oExisting Chimney............13
Mobile Home Installation ...........14
Outside Air Hook-Up..................15
Floor Protection ..........................16
Daily Operation
Getting Started ............................17
Lighting a Fire.............................17
Control Board Settings................19
Error Codes .................................20
Power Failure..............................21
Thermostat Installation ...............22
Thermostat Operation .................23
Maintenance
Daily
oImportant Notes ..............24
oDaily Ash Removal.........25
oCleaning the Burnpot ......26
Bi-Weekly
oImportant Notes ..............27
oExhaust Cover Removal .28
Monthly
oImportant Notes ..............30
oVenting Pipe....................31
Yearly
oImportant Notes ..............32
oExhaust Blower...............33
oConvection Blower .........35
oHopper Fines...................35
oChecking Gaskets............36
Troubleshooting Guide
Troubleshooting ..........................37
Replacing Components
Auger Motor................................39
Convection Blower .....................40
Combustion Blower ....................40
Vacuum Switch...........................41
Igniter..........................................41
Gaskets........................................42
Finish...........................................42
Glass............................................42
Control Board..............................43
Wiring Diagram ..........................44
Standard & Optional Accessories
Thermostat ..................................45
Air Wash.....................................45
Illustrated Parts Detail
Exploded Parts Diagram .............46
Parts List .....................................47
Sample Safety Tag ......................48
Warranty
Warranty Details .........................49
Warranty Reg. Form ...................51
EPA & Safety ………..…………….53

4
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INTRODUCTION
ThankyouforpurchasingthisfineproductfromEngland’sStoveWorks!
England’sStoveWorkswasstarted,andisstillownedby,afamilythatbelieves
stronglyina“DoItYourself”spirit;that’sonereasonyoufoundthisproductat
yourfavorite“DoItYourself”store.
Weintentionallydesignandbuildourstovessothatanyhomeownercan
maintaintheirstovewithbasictools,andwe’realwaysmorethanhappytohelp
youdothejobaseasilyandasinexpensivelyaspossible.However,while
remainingsimple,ourstovesaredesignedtoperformextremelyefficiently,
helpingdelivermoreheatfromlessfuel.
PleaselookattheextensiveHelpsectiononourwebsiteandcallourTechnical
SupportDepartmentat(800)245‐6489ifyouneedanyhelpwithyourstove.We
arenearlyalwaysableto“walkyouthrough”anyinstallationissues,repairs,
problemsorotherquestionsthatyoumayhave.

Wishingyouyearsofefficient,qualityand“comfy”heating,
EveryoneatEngland’sStoveWorks

PleaseNote:Whileinformationobtainedfromourwebsiteandthroughour
TechnicalSupportlineisalwaysfreeofcharge,therewillbeaservicecharge
incurredwithany“on‐site”repairsormaintenancethatwemayarrange.
Thismanualencompassesallversionsofthe25‐CBEP,includingthe55‐SHPCBEPandthe55‐
TRPCBPEP.However,forsimplicityofdescription,thestovewillbereferredtobythegeneric
25‐CBEPdesignation.

This manual is available for free download on the manufacturer’s web site. It is a copyrighted document and
resale is strictly prohibited. The manufacturer may update this manual occasionally and cannot be responsible
for problems including injuries or damages resulting from the use of information found in any manual from
unauthorized sources.
CAUTION: Stove is heavy.
In addition, when handling any sheet metal products, be aware that there may be sharp edges or burrs.
Although we make every effort to eliminate any sharp edges, please use caution when handling any metal parts.
Remember to disconnect (unplug) the stove from the power source and allow it to completely cool down
b
efore
p
erformin
g
an
y
maintenance.

5
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
SPECIFICATIONS
Heating Specifications
Heat Output Range**..............................................7,918 BTU/hr – 15,318 BTU/hr
Approximate Pellet Burn Rate**................................................................ 3.7 lb/hr
Maximum Burn Time** ..............................................................................30 hours
Approximate Square Footage Heated*** ...................................... 800 - 2000 sq. ft.
Hopper Capacity .......................................................................................45 pounds
EPA and Safety Compliance Specifications
EPA Compliance ………………………Certified to comply with 2020 particulate
emissions standards using pellet fuel.
U.S. Test Standard: US EPA 40 CFR Part 60, Subpart 60.536
Particulate Emissions........................................................................ 1.030 grams/hr
Efficiency*........................................................................................................ 63 %
Tested To ....................................................... UL 1482, ULC S627, ASTM E 1509
*- HHV overall result.
** - Heat output, burn rate and maximum burn time are heavily dependent on the type of pellets burned in the stove;
as such, these numbers may vary.
*** - The maximum heating capacity of this unit can vary greatly based on climate, construction style, insulation
and a myriad of other factors. Use this information in conjunction with a BTU loss calculation for your home to
determine if this unit will be sufficient for your needs.
DIMENSIONS

6
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Installation Overview
When choosing a location for your new stove, there are a multitude of
factors that should be taken into account before beginning the installation.
1. Traffic Patterns – To help prevent accidents, the stove should be placed
in a location where it is out of the way of normal travel through the
home.
2. Heat Flow – When deciding on a location for the stove, consider the way
heat moves throughout your home. Install the stove where you need the
heat; basement installations often do not allow sufficient heat to flow to
the upper floors and a top floor installation will not allow any heat to
reach the floors below. Always consider that heat rises and will take the
path of least resistance while it is still hot.
3. Exhaust Location – Outside walls are generally the best place to install a
stove, since they allow easy exhaust and intake air installation (using our
DuraVent AC-3000 Kit, AC-33000 if Canada). If there is not a feasible
way to install the stove on an outside wall, there are methods for venting
the stove up through the roof, but they tend to be more costly because
they involve the use of more pellet vent pipe and can often make outside
air installation more difficult.
4. Wall Construction – Locating the stove so that the exhaust system can
pass between studs will simplify the installation and eliminate the need to
reframe any sections of the wall to accommodate the wall thimble.
WARNING
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
Do Not Overfire – If any external part starts to glow, you are overfiring.
Reduce feed rate. Overfiring will void your warranty.
Comply with all minimum clearances to combustibles as specified.
Failure to comply may result in a house fire.
Tested and approved for wood pellets only. Burning any other fuel will
void
y
our warrant
y
.

7
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Clearances to Combustibles
UnitClearancestoCombustibles
Side(A)Rear(B)Corner(D)
6IN.6IN.6IN.
152MM.152MM.152MM.
Note: Leaving 6 in. clearance also gives room for easier cleaning and maintenance
WARNING
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT
MANUFACTURER.
HOT! Do not touch! Severe burns or clothing ignition may result.
Glass and other surfaces are hot during operation.
CAUTION
Keep children away.
Supervise children in the same room as this appliance.
Alert children and adults to the hazards of high temperatures.
Do NOT operate with protective barriers open or removed.
Keep clothing, furniture, draperies and other combustibles away.
Installation MUST comply with local, regional, state and national codes and
regulations.
Consult local building, fire officials or authorities having jurisdiction about
restrictions, installation ins
p
ection, and
p
ermits.

8
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Venting Introduction
This pellet stove operates on a negative draft system, which pulls combustion air
through the burn pot and pushes the exhaust air to the vent pipe and out of the building. This
unit must be installed in accordance with the following detailed descriptions of venting
techniques; not installing the stove in accordance with the details listed here can result in
poor stove performance, property damage, bodily injury or death. England’s Stove Works is
not responsible for any damage incurred due to a poor or unsafe installation.
If questions arise pertaining to the safe installation of the stove, our Technical Support
line (800-245-6489) is available. Contact your local code official to be certain your
installation meets local and national fire codes and if you’re uncertain about how to safely
install the stove, we recommend contacting a local NFI certified installer to perform the
installation.
Venting Guidelines
ALWAYS install vent pipe in strict adherence with the instructions and
clearances included with your venting system.
DO NOT connect this pellet stove to a chimney flue which also serves
another appliance.
DO NOT install a flue pipe damper or any other restrictive device in the
exhaust venting system of this unit.
USE an approved wall thimble when passing through a wall and a ceiling
support/fire stop when passing through a ceiling.
ONLY use 3.0” or 4.0” Type L or Type PL pipe approved for pellet stove
venting; DO NOT use galvanized or B-Vent pipe.
SEAL each joint of pellet vent with high temperature silicone (Part # AC-
RTV3) to prevent smoke spillage into the home.
AVOID excessive horizontal runs and elbows, as both will reduce the draft
of the venting system and will result in poor stove performance.
INCLUDE as much vertical pipe as possible to prevent smoke from the unit
from entering your home in the event of a power outage.
INSPECT your venting system often, to be certain it is clear of fly-ash and
other restrictions.
CLEAN the venting system as detailed in the maintenance section of this
manual.
WARNING: Venting system surfaces get HOT, and can cause burns if
touched. Noncombustible shielding or guards may be required.

9
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Additional Venting Information
Do not mix and match components from different pipe manufacturers when
assembling your venting system (i.e. Do NOT use venting pipe from one
manufacturer and a thimble from another).
We require a minimum vertical rise of 36 in. (3 ft.) of pipe to create natural
draft in the system, which helps evacuate smoke from the stove in the event
of a power failure or combustion blower failure.
Venting systems 15.0 ft. or shorter may be composed entirely of 3.0 in.
pellet pipe; to reduce frictional losses, venting systems longer than 15.0 ft.
should be composed of 4.0 in. pellet pipe.
Do not terminate the venting system directly beneath any combustible
structure such as a porch or deck.
Follow NFPA 211 rules listed below for venting system termination location
relative to windows and other openings in the dwelling (see also Vent
Termination Clearances).
oNFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5
(1) The exit terminal of a mechanical draft system other than direct
vent appliances (sealed combustion system appliances) shall be
located in accordance with the following:
(a) Not less than 3 ft. (.91 m) above any forced air inlet located
within 10 ft. (3.0m).
(b) Not less than 4 ft. (1.2 m) below, 4 ft. (1.2 m) horizontally
from or 1 ft. (305 mm) above any door, window or gravity air
inlet into any building.
(c) Not less than 2 ft. (0.61 m) from an adjacent building and
not less than 7 ft. (2.1 m) above grade when located adjacent to
public walkways.
Distance between the termination opening and grade should be a minimum
of 24 in. contingent on the grade surface below the termination. When
determining the termination height above grade, consider snow drift lines
and combustibles such as grass or leaf accumulation. In areas where
significant snowfall is possible, the termination height must be sufficiently
high to keep the termination free of snow accumulation.

10
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
VENT TERMINATION CLEARANCES
A) MIN. 4-FT CLEARANCE BELOW OR BESIDE ANY DOOR OR WINDOW THAT OPENS.
B) MIN. 1-FT CLEARANCE ABOVE ANY DOOR OR WINDOW THAT OPENS.
C) MIN. 2-FT CLEARANCE FROM ANY ADJACENT BUILDING.
D) MIN. 7-FT CLEARANCE FROM ANY GRADE WHEN ADJACENT TO PUBLIC
WALKWAYS.
E) MIN. 2-FT CLEARANCE ABOVE ANY GRASS, PLANTS, OR OTHER COMBUSTIBLE
MATERIALS.
F) MIN. 3-FT CLEARANCE FROM A FORCED AIR INTAKE OF ANY APPLIANCE.
G) MIN. 2-FT CLEARANCE BELOW EAVES OR OVERHANG.
H) MIN. 1-FT CLEARANCE HORIZONTALLY FROM COMBUSTIBLE WALL.
I) VENTS INSTALLED WITH MECHANICAL EXHAUSTERS SHALL TERMINATE NOT LESS THAN 12 IN.
(305MM)ABOVE THE HIGHEST POINT WHERE THEY PASS THROUGH THE ROOF SURFACE.






Notes on termination of Pellet Vent Pipe from NFPA211(2006ed.)Section10.4Termination:10.4.5
(See also “INSTALLATION” section of manual AND additional notes above):
1. Not less than three (3) feet above any forced air inlet located within ten (10) feet.
2. Not less than four (4) feet below, four (4) feet horizontally from, or one (1) foot above any door,
window or gravity air inlet into any building.
3. Not less than two (2) feet from an adjacent building, and not less than seven (7) feet above
grade where located adjacent to public walkways.
The exhaust exit shall be arranged so that the flue gases are not directed so that it will affect people,
overheat combustible structures, or enter buildings. Forced draft systems and all parts of induced
draft systems under positive pressure during operation shall be installed gastight or to prevent
leakage of combustion products into a building. Through-the-wall vents shall not terminate over
public walkways, or where condensate or vapor could create hazards or a nuisance.
Be sure to follow local codes and all manufacturer’s instructions (including exhaust pipe).
Consult a professional installer and/or call Technical Support if
y
ou have an
y
questions.

11
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Approved Venting Method 1: Through the Wall
Generally the simplest installation
method, venting through the wall using
our AC-3000 kit, AC-33000 if Canada (or
similar venting system) is also the
preferred venting method. It minimizes
horizontal pipe, allows the stove to be
installed close to the wall and keeps the
clean-out tee on the outside of the house,
for ease of cleaning.
When installing any venting system, Type
Lor Type PL pipe must be used and all
clearances to combustibles (listed by the
pipe manufacturer) must be strictly
adhered to.
Use the pipe manufacturer’s approved
thimble for passing through a combustible
wall, and maintain at least the minimum
clearances to combustibles.
Use an appliance collar where the pellet
vent connects to the exhaust output of the pellet stove and attach the appliance collar to the
exhaust blower output using three sheet metal screws.
Secure the pellet vent to the outside of the house using a wall strap just below the 90 degree
elbow.
Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is
leak free (Check with the specific venting system manufacturer’s instructions before doing
so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws
are required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or
using an alternative method, as described in the “Outside Air” section, on page 15.
This installation type can be modified for basement (Basement installations should always
be performed by a professional installer) or other installations wherein the tee and vertical
section of the pipe would be inside the home and the venting system would simply pass
horizontally through the thimble and then terminate.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used as plans for each individual
installation. Please follow all venting system requirements, maintain the required clearances to combustibles, and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

12
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Approved Venting Method 2: Through the Ceiling
Venting through the ceiling/roof may be the only
feasible venting option in some cases and is a factory
recommended installation.
When installing any venting system, Type L or Type
PL pipe must be used and all clearances to combustibles
listed by the pipe manufacturer must be strictly adhered
to.
Use the pipe manufacturer’s approved ceiling support
for passing through a combustible ceiling, as well as the
required firestops, radiation shields, flashing and storm
collar.
Be certain to follow the manufacturer’s required height
of termination above the roof line, and maintain at least
the minimum clearances to combustibles.
Use an appliance collar where the pellet vent connects
to the exhaust output of the pellet stove and attach the
appliance collar to the exhaust blower output using three
sheet metal screws.
Seal each pipe connection joint with high temperature
RTV Silicone, to ensure the system is leak free (Check
with the specific pipe manufacturer’s instructions before
doing so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws
are required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or
using an alternative method, as described in the “Outside Air” section, on page 15.
This venting method can also be modified so that the venting system runs horizontally
through the wall from the stove, then transitions to vertical and terminates above the roofline.
When using this modified version of this installation be certain to carefully follow the
venting system manufacturer’s instructions diligently.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used
as plans for each individual installation. Please follow all venting system requirements, maintain the
required clearances to combustibles, and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

13
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Approved Venting Method 3: Existing Chimney System
Using an existing masonry or factory built chimney for
venting is the only other acceptable method for venting
this pellet unit.
Use Type L or Type PL venting pipe until entering
the existing chimney. Use the appropriately sized
adapter when transitioning from the pellet vent pipe to
the masonry or factory built thimble and be certain that
the adapter is sealed tightly to both the pellet venting
system and the existing chimney.
Before using an existing chimney, be certain it is in
good condition (A chimney sweep inspection is highly
recommended). Also, make sure the chimney meets
the minimum standards listed in NFPA 211 (A
chimney professional can confirm this upon
inspection).
If connecting this stove to a factory built chimney, it
may ONLY be a 6” flue, UL103 HT venting system
(ULC S629 if Canada). Connection to any other
factory built chimney may result in a poorly operating or dangerous stove installation.
When connecting to an existing masonry chimney, the cross-sectional area of the flue must
be considered. A chimney with a flue larger than 6” round (28.27 sq. in.) may require
relining with an approved pellet stove chimney lining system.
Use an appliance collar where the pellet vent connects to the exhaust output of the pellet
stove and attach the appliance collar to the exhaust blower output using three sheet metal
screws.
Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is
leak free (Check with the specific pipe manufacturer’s instructions before doing so).
If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws
are required at each pipe joint.
Connect the pellet stove to outside combustion air using the kit included with your stove or
using an alternative method, as described in the “Outside Air” section, on page 15.
Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor meant to be used
as plans for each individual installation. Please follow all venting system requirements, maintain the
required clearances to combustibles, and follow all local codes.
For high altitude installations
(above 4,000 ft.), the vent pipe
should be increased from 3-inch
(3”) to four-inch (4”).

14
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
INSTALLATION
Mobile Home Installation
As with all installations involving this unit, the use of outside combustion air is
mandatory and MUST be used. Please see the “Outside Air” section on page
15 for more information regarding outside air connections.
The pellet stove MUST be secured to the floor of the mobile home using lag
bolts and the holes provided in the bottom of the pedestal for this purpose.
The pellet stove MUST be grounded with #8 solid copper grounding wire (or
equivalent), terminated at each end with an NEC approved grounded device.
Carefully follow all clearances listed in the appropriate section of this manual
AND follow the venting manufacturer’s minimum clearance requirements.
Similarly, be certain the venting system used is approved for mobile home use.
Installation must be in accordance with Manufacturers Home & Safety Standard
(HUD) CFR 3280, Part 24 as well as any applicable local codes.
WARNING
DO NOT INSTALL IN A SLEEPING ROOM.
CAUTION
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME
FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED.
-The instructions below are for all installations-
Caution
NEVER draw outside combustion air from:
Wall, floor or ceiling cavity.
Enclosed s
p
ace such as an attic
,
g
ara
g
e or crawl s
p
ace.
For high altitude installations (above 4,000 ft.), the vent pipe should be increased from
3-inch (3”) to four-inch (4”).
Do not install or operate this unit outside, in a greenhouse,
or in any area that is high in moisture.

15
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
OUTSIDE AIR HOOK-UP
The use of outside combustion air is mandatory on the 25-CBEP.
The outside air connection pipe protrudes from the lower rear center of the
stove; use the included outside air kit to attach your stove to outside combustion
air. Instructions and all the parts needed to make the outside air connection to
your pellet stove are included with the outside air kit.
If it is not feasible to use the included outside air hookup kit in your stove
installation, other materials may be used, provided the following rules are
followed:
oThe pipe used for outside air hookup must be metal, with a minimum
thickness of .0209in. (25 gauge mild steel) or greater and an inside
diameter of approximately 2.0 in.
oAll pipe joints and connections should be sealed with pipe clamps or
other mechanical means, to insure a leak free outside air connection.
oLong runs of pipe and excessive elbows for outside air should be
avoided. Due to frictional resistance in pipe, any excessive outside air
piping can result in poor stove performance.
oA screen or other protection device must be fitted over the outside air
termination point to prevent rain, debris and nuisance animals from
entering the piping system.
oIncrease the outside air pipe size to 3.0 in. diameter pipe if the outside air
connection is more than 6 ft. in length, more than two (2) elbows are used
or if the stove is installed in a basement.
The outside air connection system should be inspected regularly to be certain it
is free from blockage.
Caution
NEVER draw outside combustion air from:
Wall, floor or ceiling cavity.
Enclosed space such as an attic, garage or crawl space.

16
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
FLOOR PROTECTION
The 25-CBEP requires a non-combustible floor protector if the stove is to be
installed on a combustible floor. If the floor the stove is be installed on is
already non-combustible (i.e. a concrete floor in a basement), no floor
protection is needed (although a decorative floor protector can still be used for
aesthetic reasons).
When using any floor protector, consider that this stove is not only heavy but
will induce heating and cooling cycles on the floor protector which can damage
tile and loosen mortar and grout joints.
The floor protector should be UL approved or equivalent (ULC if Canada) and
must only be noncombustible. Since the majority of the radiant heat from this
unit is projected forward, the floor protector only serves to keep ashes and
sparks from landing on combustible flooring near the unit. A hearth rug is
NOT an approved substitute for a proper hearth extension pad.
U.S.A.-The floor protector must extend at least 6 in. (152.4 mm) from the front,
sides and rear of the 25-CBEP, as shown in the diagram below:
In the USA, it is not required that the non-combustible floor protector extends
beneath the venting system, but is highly recommended.
In Canada, it is required that the non-combustible floor protector is underneath
and extends 2 in. (50.8 mm.) on either side of any horizontal venting runs
AND/OR is directly underneath any vertical venting pipe. Canada requires
450mm floor protection in front of unit, and 200mm on sides & rear of unit.

17
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
DAILY OPERATION
Getting Started
Check to see that the hopper is clean and free from foreign materials. Be sure
to connect this unit to a working outlet; we recommend using a surge protector
to help protect the electronic components from damage.
BEFORE your first fire, dry run your unit (no pellet fuel in the hopper) for
twenty minutes; pressing the “ON” button with the unit plugged in will initiate
the dry run.
oOnce the “ON” button is pressed, you should immediately hear the
exhaust blower start and operate continuously.
oAfter about three to five minutes, look for the red glow of the igniter in
the igniter port of the burn pot to be certain it is operating normally.
oHold the hopper lid switch (See “Illustrated Parts Diagram” for your unit
at the rear of this manual) down with your finger and check to see that
the auger is turning. Release the hopper lid switch and be certain that the
auger stops turning. DO NOT PUT YOUR FINGERS IN THE
HOPPER OR NEAR THE ROTATING AUGER.
After about twenty minutes, the control board should display “E-2” in the two
display windows (More information on Error Codes can be found in the Error
Code section of this manual).
At this point, the dry run is complete and your pellet heating appliance is ready
for normal operation.
Lighting a Fire
In order for this stove to operate, the hopper must first be filled with pellet fuel.
Lift the hopper lid using the flush-mount handle and pour the pellet fuel directly
into the hopper.
We recommend using only pellets manufactured by PFI Certified
facilities, since pellets bearing the PFI stamp of approval will be low
in ash and moisture, high in BTU’s, and uniform in size and quality.

18
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
The 25-CBEP will perform equally well using softwood and hardwood pellets,
and although the ash may differ slightly in appearance or texture, both types of
pellets will burn cleanly and efficiently in this stove.
The 25-CBEP is equipped with an automatic pellet ignition system; the only
user input required to light the stove is a simple press of the “On” button.
Shortly after pressing the “On” button, the letters “S U” will appear in the heat
range and blower speed windows of the control board. This indicates the stove
has entered the start-up sequence and is operating normally.
The fuel feed rate and combustion air during start-up is determined by the
control board, so the stove may be started on any heat range, although we
recommend starting the stove on Heat Range 5, to help ensure a strong fire is
initiated.
After approximately fifteen minutes, the fire should be burning brightly and the
“S U” should disappear from the control board. At this point, the stove has
begun normal operation and the display windows on the control board will
remain empty, unless the Heat Range or Blower Speed is adjusted.
Daily Operation Notes
Only high quality, ¼” (.25 in.) diameter wood pellets, should be used in this
stove. Using low grade wood pellets with high ash content can cause the
burnpot to fill with ash at a more rapid pace and can cause intervals between
periodic maintenance to become significantly shorter. Please read the
“Maintenance” section of this manual thoroughly to understand how fuel
selection affects stove operation, maintenance and cleaning.
Variation in the flame height is normal; not all wood fuel is uniform in size,
which can affect the way pellets are fed into the burnpot. Although the flame
height may increase and decrease during operation, the temperature of the
exhaust gas remains relatively constant and there is no loss of efficiency.
CAUTION
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE
HEATER WHILE IN USE. ADDITIONALLY, NEVER APPLY FIRE-STARTER TO ANY
HOT SURFACE OR EMBERS IN THE STOVE.

19
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
CONTROL BOARD SETTINGS
The control board on this stove allows the user to adjust the heat output and
convection blower speed, turn the unit on and off, and test components for function
(more on diagnostic mode later).
The lower buttons on the control board (Low Fuel Feed, Low Burn Air, and Air
on Temp) are not meant to be adjusted during normal operation of the unit.
These buttons are factory preset and should not be adjusted by the user.
To energize the unit and initiate a fire, press the “On” button. The LED above
the button should turn green and the control board should display “S U” shortly
after pressing the button.
To shut the unit down, press the “Off” button. The LED above the button
should turn red and the board should display “S d” shortly after pressing the
button. This initiates the shut down sequence, and the stove will remain in shut
down mode until it has cooled down.
To increase the heat output of the stove, press the “Up” heat range button. The
number in the heat range display window will increase, signifying that the
control board is now adjusting the heat output to your desired level. The blower
speed will increase the same amount as the heat range, because the stove is
designed to operate with the blower speed greater than or equal to the heat
range. Pressing the “Down” arrow will decrease the heat range and blower
speed.
To increase the blower speed without increasing the heat range, press the
Blower Speed “Up” arrow until the desired blower speed is shown in the
display window. Pressing the “Down” arrow will decrease the blower speed;
however the control board will not allow the blower speed to be set lower than
the heat range.

20
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
ERROR CODES
Error codes, or “E-Codes,” are alphanumeric codes that will appear in the Heat
Range and Blower Speed windows of the Control Board if the unit experiences an
abnormal condition. Error codes are the control board’s way of telling the user that
something isn’t operating correctly within the stove, and that the unit should be
carefully inspected before reigniting. See the “Trouble-Shooting Guide,” page 37,
for additional information on error codes.
E-0
When this is displayed in the control board windows (typically when
restarting after an “E-Code” shutdown), it means there are currently no
errors and the stove will begin normal operation.
E-1
This error code is not used on this stove. If it is displayed in the control
board windows, please contact Technical Support and they will diagnose
the cause of the false code.
E-2
When this code is displayed in the control board window it indicates a
failure to light. Although the stove may have ignited the pellets, the
control board did not register a high enough temperature to determine the
fire was lit. If a fire was ignited, wait for the unit to cool, clean the
burnpot and restart the unit.
E-3
This error code indicates the preset maximum allowable exhaust
temperature was exceeded. Commonly referred to as “Over-Firing,” the
E-3 code means something in the stove is causing the exhaust gas to be
hotter than expected.
E-4
This code is displayed based on a drop in the exhaust temperature. This
code means the fire or “proof of flame” has been lost. It usually results
from the hopper being empty.
If an error code continues to display, if the error code seems
unexplainable, or if you have any other questions about
error codes and what they mean, please contact Technical
Support at [phone].