Enplus Silk Series User manual

User Manual
Silk Series Home Charger

CONTENTS
5
3
2
01
08
External Structure
Product Details
Specification
08
09
11
2.1
2.2
2.3
12
Safety and Warnings
1
Product Introduction
Charging Procedure
Maintenance 16
6Warranty 16
07
Package Contents
414
Troubleshooting

WARNING: Important Safety Instructions:
This manual contains important instructions for Models
AC010K-AU-35/ AC010K-GU-35. The following basic precautions
should be followed during installation, operation and maintenance.
For the general instructions, the types of specific models are not
required to be indicated:
WARNING: Improper connection of the equipment-grounding con-
ductor will result in a risk of electric shock. Please contact a qualified
technician if you are confused about whether the product is prop-
erly grounded. Do not refit the plug provided with the product – if it
does not fit the socket, please contact a qualified technician to
have a proper socket installed.
WARNING: Grounding Instructions:
This product must be grounded. If it occurs malfunction or breaks
down, grounding will provide a path of least resistance for electric
current to reduce the risk of electric shock. This product is equipped
with a cord that has an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate
socket that is properly installed and grounded under the local regu-
lations.
WARNING: User Maintenance Instructions:
Turn off the power to the charger before cleaning. Do not use clean-
ing solvents to clean any part of the charger. The enclosure, cable
and connector should be cleaned with a clean, dry cloth to remove
dust and dirt.grounded under the local regulations.
Read all the instructions before installing or using this product.
The charging should be supervised when used around children. Do
not allow children to operate the charger.
Do not touch the connector or end terminals with your fingers or
any sharp metallic objects or tools.
Do not use this product if the flexible power cord or EV cable is
frayed, has broken insulation, or has any other signs of damage.
Do not use this product if the enclosure or the EV connector is
broken, cracked, open, or shows any other indication of damage.
Please save these instructions.
•
•
•
•
•
Safety Instruction
01
For English:

WARNING: Turn off the power supply or unplug the charge connec-
tor to achieve electrical isolation.
It should be in a well-lit area and away from the crowded place
to avoid accidental tripping risk.
Away from areas of child activity to avoid potential shock risk
•
•
WARNING: Moving, Transporting, and Storage Instructions:
Improper movement or storage of the charger will result in damage
to the product.
WARNING: Turn OFF the circuit breaker at the service panel before
performing any electrical work or repair.
WARNING: The charging should be supervised when used around
children. Do not allow children to operate the charger.
WARNING: Keep the charge point away from explosive or flamma-
ble materials, chemicals, vapors and other hazardous objects.
WARNING: Do not touch the connector or end terminals with your
fingers or any sharp metallic objects or tools. Do not put fingers into
the socket pin when the unit is powered on.
WARNING: If the charge point occurs repeated fault, please contact
the qualified personnel.
WARNING: Use or operate charger:
WARNING: Do not use this device if the charger fails to work correct-
ly in accordance with the operation manual. Contact the qualified
technician to repair or contact the supplier for replacement.
WARNING: Improper installation of the charger will result in person-
al injury or product damage.
WARNING: This charger installation guide is not a substitute for
electrical safety precautions.
WARNING: Use this charger within the specified operating parame-
ters, otherwise may result in injury or death.
WARNING: Install the charger in a location where the charging
cable will not be stepped on, tripped over, damaged or stressed.
WARNING: Do not tamper with or modify this device.
02

AVERTISSEMENT:
Consignes de sécurité importantes:
Ce manuel contient des instructions importantes pour les modèles
AC010K-AU-35/AC010K-GU-35. Les précautions de base suivantes
doivent être suivies lors de l'installation, de l'utilisation et de la main-
tenance. Pour les instructions générales, il n'est pas nécessaire
d'indiquer les types de modèle spécifique: required to be indicated:
Lisez toutes les instructions avant d'installer ou d'utiliser ce
produit.
Le chargement doit être supervisé lorsqu'il est utilisé à proximité
d'enfants. Ne laissez pas les enfants utiliser le chargeur.
Ne touchez pas le connecteur ou les bornes d'extrémité avec vos
doigts ou des objets ou outils métalliques pointus.
N'utilisez pas ce produit si le cordon d'alimentation flexible ou le
câble EV est effiloché, a une isolation brisée ou présente tout
autre signe de dommage.
N'utilisez pas ce produit si le boîtier ou le connecteur EV est cassé,
fissuré, ouvert ou présente tout autre signe de dommage.
Veuillez conserver ces instructions.
•
•
•
•
•
WARNING: Do not use the charger if the flexible power cord or cable
is frayed, has broken insulation, or any other signs of damage.
CAUTION: Incorrect installation of the charger will result in the risk of
damage to the battery of vehicle and the charger itself. These
damages will void the warranty for the vehicle and the charger.
CAUTION: Do not operate the charger in temperatures beyond its
specified operating range.
Alternating current supply symbol:
Pour le français:
AVERTISSEMENT:
Une connexion incorrecte du conducteur de mise à la terre de
l'équipement entraînera un risque de choc électrique. Veuillez con
03

correctement mis à la terre. Ne remettez pas la fiche fournie avec le
produit - si elle ne rentre pas dans la prise, veuillez contacter un
technicien qualifié pour faire installer une prise appropriée.
AVERTISSEMENT:Instructions de mise à la terre:
Ce produit doit être mis à la terre. En cas de dysfonctionnement ou
de panne, la mise à la terre fournira un chemin de moindre résis-
tance pour le courant électrique afin de réduire le risque de choc
électrique. Ce produit est équipé d'un cordon doté d'un conducteur
de mise à la terre et d'une fiche de mise à la terre. La fiche doit être
branchée dans une prise appropriée qui est correctement installée
et mise à la terre conformément aux réglementations locales.
AVERTISSEMENT:Instructions d'entretien pour l'utilisateur:
Coupez l'alimentation du chargeur avant de le nettoyer. N'utilisez
pas de solvants de nettoyage pour nettoyer les pièces du chargeur.
Le boîtier, le câble et le connecteur doivent être nettoyés avec un
chiffon propre et sec pour enlever la poussière et la saleté.
AVERTISSEMENT:
Le chargeur ne contient aucune pièce réparable par l'utilisateur.
N'essayez pas de démonter, réparer ou remonter le chargeur
vous-même. Si nécessaire, veuillez contacter un technicien qualifié.
AVERTISSEMENT:Instructions de déplacement, de transport et de
stockage:
Un déplacement ou un stockage incorrect du chargeur entraînera
des dommages au produit.
AVERTISSEMENT:IÉteignez le disjoncteur au niveau du panneau de
service avant d'effectuer tout travail ou réparation électrique.
AVERTISSEMENT:La charge doit être supervisée lorsqu'elle est
utilisée à proximité d'enfants. Ne laissez pas les enfants utiliser le
chargeur.
AVERTISSEMENT:Maintenez la borne de recharge à l'écart des
matières explosives ou inflammables, des produits chimiques, des
vapeurs et d'autres objets dangereux.
AVERTISSEMENT:Maintenez la borne de recharge à l'écart des
matières explosives ou inflammables, des produits chimiques, des
vapeurs et d'autres objets dangereux.
04

AVERTISSEMENT:Ne touchez pas le connecteur ou les bornes d'ex-
trémité avec vos doigts ou tout objet ou outil métallique pointu. Ne
mettez pas les doigts dans la broche de la prise lorsque l'appareil
est sous tension.
AVERTISSEMENT:Si le point de charge présente des défauts répétés,
veuillez contacter le personnel qualifié.
AVERTISSEMENT:Utiliser/faire fonctionner le chargeur:
AVERTISSEMENT:
Coupez l'alimentation ou débranchez le connecteur de charge
pour obtenir une isolation électrique.
AVERTISSEMENT:Ne pas altérer ni modifier cet appareil.
AVERTISSEMENT:IN'utilisez pas cet appareil si le chargeur ne
fonctionne pas correctement conformément au manuel d'utilisa-
tion. Contactez le technicien qualifié pour réparer ou contactez le
fournisseur pour le remplacement.
AVERTISSEMENT:Une installation incorrecte du chargeur entraînera
des blessures corporelles ou des dommages au produit.
AVERTISSEMENT:Ce guide d'installation du chargeur ne remplace
pas les précautions de sécurité électrique.
AVERTISSEMENT:Utilisez ce chargeur dans les paramètres de
fonctionnement spécifiés, sinon cela pourrait entraîner des bless-
ures ou la mort.
AVERTISSEMENT:Installez le chargeur dans un endroit où le câble de
charge ne sera pas piétiné, trébuché, endommagé ou soumis à
des contraintes.
l doit être dans une zone bien éclairée et loin des endroits
bondés pour éviter tout risque de trébuchement accidentel.
Loin des zones d'activité des enfants pour éviter tout risque de
choc potentiel.
•
•
AVERTISSEMENT:N'utilisez pas le chargeur si le cordon d'alimenta-
tion flexible ou le câble est effiloché, a une isolation brisée ou tout
autre signe de dommage.
05

AVERTISSEMENT:N'utilisez pas ce chargeur si le boîtier ou le connec-
teur est cassé, fissuré, ouvert ou présente tout autre signe de dom-
mage.
AVERTISSEMENT: Une installation incorrecte du chargeur entraînera
un risque d'endommagement de la batterie du véhicule et du char-
geur lui-même. Ces dommages annuleront la garantie du véhicule
et du chargeur.
AVERTISSEMENT:Si le point de charge présente des défauts répétés,
veuillez contacter le personnel qualifié.
AVERTISSEMENT:Ne faites pas fonctionner le chargeur à des
températures au-delà de sa plage de fonctionnement spécifiée.
Symbole d'alimentation en courant alternatif:
06

01/ Package Contents
AC Charger (*1)
Mounting Template (*1) User Manual (*1)
6 Wall Plugs (*6)
Cable Hook (*1)
NEMA 6-50P
(Optional)
NEMA 14-50P
(Optional)
M4*32 Screw (*6)M4*12 Screw (*2)
07

02/ Product Introduction
192mm 100mm
344mm 200mm
95mm
2.1 External Structure
08

1
External Cover
Detachable; locked
onto the base cover.
2Base Cover
To protect the printed
circuit board (PCB).
1 2
2.2 Product Details
09

4
Logo
Logo Only
Indicator Strip
Green light
yellow light
red light
5
Cover Opening Slot
Insert dismounting
tool and open along
the edge to remove
the external cover.
3
7
Drain Holes
Prevent water
penetration
from the top.
8
6
Mounting Holes
To fix the charger
on the wall or
mounting tem-
plate after insert-
ing screws.
910
3
67
4
5 8
9
10
External Cover Base Cover
Front View Rear View
Note: Only to be opened by qualified person.
2.2 Product Details
10
Gun Connector
Hole
For charge gun
connector.
Reserved Hole
For network
cable.
Incoming Cable
Hole
For incoming cable.

Net Weight
Product Dimension
Package Dimension
6kg
344*201*100mm(H*W*D)
430*330*335mm(L*W*H)
Output
User Interface
Specification AC010K-AU-35 AC010K-GU-35
Power Supply
Rated Voltage
Rated Current
Frequency
Maximum Current
Plug
Single-Phase
240V AC
40A
60Hz
40A
Input
Safety
Environment
Package
Output Power
Charging Outlet
Cable Length
Housing Material
LED Indicator
Start Mode
Enclosure Rating
Plastic PC 940
RGB
Plug & Play
Wall-mount / Floor-mount
-30℃~+50℃
5%~95%
<2000m
9.6kW
SAE J1772
23ft
Leakage Current
Protection
Electrical Protection
Certification UL 2594, UL 2231-1 & -2, SAE J1772
CCID 20
NEMA 4
Over current protection, Residual current
protection, Ground protection, Surge protection,
Over/Under voltage protection, Over/Under
frequency protection,
Over temperature protection
NEMA 14-50P NEMA 6-50P
Installation
Working Temperature
Working Humidity
Working Altitude
2.3 Specification
11

Standby Plug in Charging
A green LED indicator
flashing slowly for 1s
at 3-sec intervals
indicates the charger
is ready to use.
Plug the charger into
your EV's charging
socket.
A yellow LED indicator
flashing for 1S at
1-sec intervals indi-
cates the gun is
plugged in.
A green LED indicator
breathing at 1-sec
intervals indicates
the charging is in
progress.
03/ Charging Procedure
12

Fully charged Unplug
Solid green light
indicates the EV
is fully charged.
Unplug the charger.
Return to standby mode
after the charging has
finished.
13

Problems LED Status
Flashing yellow at 2-sec intervalsGrounding error
Relay adhesion Steady Red for 3s, yellow for 1s, red flash once, yellow for
1s, red flash once, yellow for 1s
Input polarity reverse Steady Red for 3s, yellow for 1s, red flash twice, yellow for
1s, red flash once, yellow for 1s
CP fault Steady Red for 3s, yellow for 1s, red flash 3 times, yellow for
1s, red flash once, yellow for 1s
Leakage current fault Steady Red for 3s, yellow for 1s, red flash 4 times, yellow for
1s, red flash once, yellow for 1s
Input terminal overtem-
perature
Steady Red for 3s, yellow for 1s, red flash for once, yellow
for 1s, red flash twice, yellow for 1s
Relay overtemperature Steady Red for 3s, yellow for 1s, red flash for twice, yellow
for 1s, red flash twice, yellow for 1s
Under voltage fault Steady Red for 3s, yellow for 1s, red flash for 3 times, yellow
for 1s, red flash twice, yellow for 1s
Over voltage fault Steady Red for 3s, yellow for 1s, red flash for 4 times, yellow
for 1s, red flash twice, yellow for 1s
Overload fault Steady Red for 3s, yellow for 1s, red flash once, yellow for
1s, red flash for 3 times, yellow for 1s
Over frequency fault Steady Red for 3s, yellow for 1s, red flash twice, yellow for
1s, red flash for 3 times, yellow for 1s
Owe frequency fault Steady Red for 3s, yellow for 1s, red flash for 3 times, yellow
for 1s, red flash for 3 times, yellow for 1s
Leakage current loop
abnormal
Steady Red for 3s, yellow for 1s, red flash for 4 times, yellow
for 1s, red flash for 3 times, yellow for 1s
Meter communication
abnormal
Steady Red for 3s, yellow for 1s, red flash for once, yellow
for 1s, red flash for 4 times, yellow for 1s
Large CT metering error Steady Red for 3s, yellow for 1s, red flash for 2 times, yellow
for 1s, red flash for 4 times, yellow for 1s
Gun lock fault Steady Red for 3s, yellow for 1s, red flash for 3 times, yellow
for 1s, red flash for 4 times, yellow for 1s
04/ Troubleshooting
14

Problems LED Status
Steady Red for 3s, yellow for 1s, red flash for 4 times,
yellow for 1s, red flash for 4 times, yellow for 1s
CT fault
Smart meter
communication fault
Steady Red for 3s, yellow for 1s, red flash for 5 times, yellow
for 1s, red flash once, yellow for 1s
RS485 communication
timeout 10s Flashing red for 12 times at 500ms intervals, 3s off, cycle
Note:
If the problem occurs, please contact customer service:
[email protected]
15

Period: Unless otherwise stated by local laws, EN+ will provide a limited
warranty of up to 2 years starting from the date of purchase.
Scope: The Charging station and charging connector.
The limited warranty does not cover the following :
Normal wear and tear.
Damage or failure caused by unauthorized upgrades conducted by a
customer.
Damage or failure caused by external factors such as fire, flood, abnor-
mal voltage, other natural disasters, and secondary disasters.
1.
2.
3.
Keep the charging station clean.
Use a cloth to clean the charger surface.
If there is any damage or dirt on the vehicle
connector, charging cable, or vehicle connector
holder, please contact customer service
immediately.
1
Do not hit or press hard on the case. If the case
is damaged, please contact customer service.
Keep the charging station intact.
2
If there is water or moisture inside the charging
station, you must immediately switch off the
electricity supply to avoid immediate danger.
Please notify your maintenance professional
before continuing to use the station.
Avoid letting moisture or water
enter the charging station.
3
Keep the charging station away from dangerous
substances such as flammable gases and
corrosive materials.
Avoid charging station rusted.
4
ItemNo. Operating process
05/ Maintenance
06/ Warranty
16

Limitation of liability:
EN+ has compiled this document to the best of its knowledge but
cannot guarantee that all information provided is error-free, nor will it
accept liability in this respect.
To the maximum extent permissible under local applicable law, EN+
hereby disclaims any and all indirect, incidental, special and consequen-
tial damages arising out of or relating to the AC Charger, including, but
not limited to, loss of time, loss of income, loss of use, loss of personal or
commercial property, inconvenience or aggravation, emotional distress
or harm, commercial loss (including but not limited to lost profits or earn-
ings), incidental charges such as telephone calls, facsimile transmis-
sions, and mailing expenses. To the maximum extent permissible under
local applicable law, EN+ will not be liable for any direct damages in an
amount that exceeds the market value of the AC Charger at the time of
the claim.
The above limitations and exclusion will apply whether or not the cus-
tomer’s claim is in contract, tort (including negligence and gross negli-
gence), breach of warranty or condition, misrepresentation (whether
negligent for otherwise) or otherwise at law or in equity, even if EN+ has
been advised of the possibility of such damages or such damages are
reasonably foreseeable.
Nothing in this manual shall exclude, or in any way limit, EN+ liability for
death or personal injury solely and directly caused by their negligence, or
that of its employees, agents, or sub-contractors (as applicable), fraud,
or fraudulent misrepresentation, or any other liability to the extent the
same is proven in a court of competent jurisdiction in a final non-appeal-
able judgment and may not be excluded or limited as a matter of local
law.
Damage or failure caused by improper handling of the charging
station, such as impact from a fall and careless transportation after
purchase.
Damage or failure caused by a customer not following the user
manual.
Damage or failure caused by non-equipment factors like human error
by a non-authorized individual carrying out maintenance.
Unauthorized repairs will render the limited warranty void.
Damage or failure caused by external factors such as power grid
malfunctions.
4.
5.
6.
7.
8.
17

Due to the EN+ policy of continual product development;
Specifications, colors and details of our products and those mentioned
in this manual are subject to change without notice.
Shenzhen EN Plus Tech Co., Ltd.
Floor 2, Building 6, No. 1026 Songbai Road, Nanshan District Shenzhen. China 518055
[email protected]
http://www.en-plustech.com
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