Enviro Pelican PR-5SC User manual

Owner’s Manual
Pelican PR-5SC
5-Stage Combo System

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 2
www.pelicanwaterretail.com
© Copyright 2015 Enviro Water Solutions LLC. All rights reserved.
All information contained herein is the property of Pelican Water Systems. Pelican Water Systems makes
no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Pelican Water Systems shall not be liable for technical
or editorial errors or omissions contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material. The information is provided “as is” without
warranty of any kind and is subject to change without notice. This document contains proprietary
information which is protected by copyright. No part of this document may be photocopied, reproduced, or
translated into another language without the prior written consent of Pelican Water Systems. Pelican Water
Systems is an Enviro Water Solutions LLC Company.

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 3
www.pelicanwaterretail.com/
Table of Contents
Product Operation and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Water Conditions For Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Complete Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bypass Valve Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Carbon Tank Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Carbon Tank Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Whole House Water Filter Tank Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Whole House Salt Free Water Softener/Conditioner Tank Installation . . . . . . . . . . . . . . . . 10
Sediment Filter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Pre-Filter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Media Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Media Flush/Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Complete the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Clean Your Hot Water Heater (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What to Expect with your New Salt Free Water Softener/Conditioner . . . . . . . . . . . . . . . 14
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Premium Whole House Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sediment Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the Sediment Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Warranty Registration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 4
www.pelicanwaterretail.com/
Product Operation and Specifications
Important Information
Read these instructions carefully and determine the location of all system components before
beginning installation.
Check all applicable plumbing, building, and electrical codes for installation compliance.
Install the system on the main water supply.
Systems that contain electronic components cannot be installed outside in uncovered areas.
Water Conditions For Operation
The water should be free of hydrogen sulfide, a dissolved gas with a characteristic smell of rotten
eggs. If present, it can coat the catalytic surface of the media and interfere with the process. The gas
should be removed through adequate pre-treatment.
The water should be free of hydrocarbons, oils, and lubricants. If present, they can coat the catalytic
surface of the media and interfere with the process. Remove through adequate pre-treatment.
The water should contain less than 1 mg/l of phosphates. Phosphates sequester dissolved hardness
molecules preventing them from forming crystals and may coat the catalytic media surface and
interfere with the process.
The copper level in the water supply should be below the MCL of 1.3mg/L. If copper is present above
this level, it can attach to the surface of the catalytic media and interfere with the process.
WARNING:
If this or any other system is installed in a metal (conductive) plumbing system, i.e. copper or
galvanized metal, the plastic components of the system will interrupt the continuity of the
plumbing system. As a result any errant electricity from improperly grounded appliances
downstream or potential galvanic activity in the plumbing system can no longer ground
through contiguous metal plumbing. Some homes may have been built in accordance with
building codes, which actually encouraged the grounding of electrical appliances through the
plumbing system. Consequently, the installation of a bypass consisting of the same material
as the existing plumbing, or a grounded "jumper wire" bridging the equipment and re-
establishing the contiguous conductive nature of the plumbing system must be installed prior
to your system’s use.
CAUTION:
When adding a filtration/softening system to homes/buildings supplied by well water, the system should be
installed following the pressure tank. DO NOT USE this system for pneumatic or hydro pneumatic
applications. If you are using a booster pump, then install this system following the booster
pump. If you have questions, please call customer service.
Specification Description PR-5SC
Rated Service Flow 15 GPM
Minimum Working Pressure 25 PSI
Maximum Working Pressure 80 PSI
Maximum Vacuum 5 inch/127 mm Hg
Operating Temperatures 36°F - 120°F
pH Range 7 - 11

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 5
www.pelicanwaterretail.com/
Complete Parts List
Note: Pelican supplies the parts below to accommodate a variety of water supply lines.
Table 1: Parts List
Note: Drawings are not to scale.
Additional fittings will be needed to adapt to your plumbing.
Part Description Qty. Part Description Qty.
1" Plastic Male NPT
Assembly:
V3007-04 WS1 Fitting 1"
Plastic Male NPT Assembly
(2): O-Rings (2), Split Rings
(2), and Connectors (2)
2
bags Bypass Valve:
In/Out Bypass Valve with Red
Arrow Handles
2
Sediment Filter System:
PP5 Big BluePre-Filter
Housing, Mounting Bracket,
Phillips Head Screws (4),
Bolt Head Screws (4), and
Washers (4)
1Hose Bib Assembly 1
Sediment Filter:
PC40-1 5 Micron Poly-Spun
Sediment Filter
1Pelican Whole House
Water Filter 1
Sediment Filter Wrench 1Pelican Salt Free Water
Softener/Conditioner

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 6
www.pelicanwaterretail.com/
Installation Overview
Figure 1
Pre-Installation
Bypass Valve Installation
Figure 2
The Bypass Valve comes pre-assembled and ready to install with the O-Rings, Split Rings, and Quick
Connect Nuts. Push the Bypass Valve into the head of both the Pelican Whole House Water Filter and Salt
Free Water Softener/Conditioner with the unthreaded ends oriented toward the tanks and hand-tighten
the Quick Connect Nuts.
Notice:
The bypass valve(s) included with this system are designed for multiple Pelican water systems. This may
result in the arrows on the bypass valve(s) pointing differently than shown. If the arrows on your bypass
valve(s) do not match the diagram, remove the red arrows by pulling them straight up, turn them 180° to
match the drawing, and push them back down onto the stem.
IN
OUT
Incoming
Water
Supply
Whole House
Water Filter
Wall Wall
Sediment Filter
Outgoing
Water to
House
Salt Free Water
Softener/Conditioner
19"
UPFLOW
INLET
DOWNFLOW
INLET
Quick Connect Nut
Red Arrow
Water Filter Head
Whole House
Water Filter

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 7
www.pelicanwaterretail.com/
Carbon Tank Soak
!IMPORTANT!
Your system will not be ready for use for a minimum of 48 hours while the Carbon Soak process takes
place. Please plan your installation accordingly.
Notice:
Water will flow out of the downflow inlet side of the Bypass Valve during this process. Be sure you perform
this series of steps in a location suitable for water flow.
Figure 3
1. Attach a garden hose to the Hose Bib Assembly.
2. Connect the Hose Bib Assembly to the upflow inlet side of the Bypass Valve and hand tighten.
3. Fill the Pelican Whole House Water Filter Tank until water comes out of the downflow inlet side of
the Bypass Valve.
4. Turn the water off.
5. Remove the garden hose from the Hose Bib Assembly. Do not remove the Hose Bib Assembly from
the Bypass Valve.
6. Allow the carbon tank to soak for at least 48 hours prior to tank installation.
Garden
Hose
Hose Bib
Assembly
UPFLOW
INLET
DOWNFLOW
INLET
Water
Bypass Valve
Whole House Water Filter

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 8
www.pelicanwaterretail.com/
Carbon Tank Wash
!IMPORTANT!
Do not perform the Carbon Tank Wash until the Carbon Tank Soak process is complete.
Notice:
Water will flow out of the downflow inlet side of the Bypass Valve during this process. Be sure you perform
this series of steps in a location suitable for water flow.
Figure 4
1. Reattach the garden hose to the Hose Bib Assembly.
2. Slowly turn on the water 1/4 turn for this entire process.
3. Run water through the upflow inlet side of the Bypass Valve for 15-30 minutes or until the water
discharging from the downflow inlet side of the Bypass Valve runs clear.
4. Turn off the water.
5. Remove the Hose Bib Assembly from the upflow inlet side and attach it to the downflow inlet side
of the Bypass Valve.
6. Run the water through the downflow inlet side for 1 minute or until the water runs clear.
7. Turn off the water.
8. Remove the Hose Bib Assembly from the Bypass Valve and disconnect the garden hose.
Note: Please save the Hose Bib Assembly. It will be used in the future for the carbon exchange.
UPFLOW
INLET
DOWNFLOW
INLET
Water
Bypass Valve
Whole House Water Filter
Garden
Hose
Hose Bib
Assembly

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 9
www.pelicanwaterretail.com/
Installation
Whole House Water Filter Tank Installation
1. Level the Pelican Whole House Water Filter.
Notice:
If the tank is not level, lift the tank straight up 6 inches and tap it on the ground until the tank stands
vertical. The bottom of the tank is round and the boot allows the tank to stand upright.
Figure 5
2. Determine the size and material of your incoming water supply line from the Pre-Filter System and
choose the appropriate plumbing required to adapt to the 1” Male NPT Assembly.
CAUTION:
Do not over-tighten any of the fittings during installation.
Table 2: Bypass Valve Fittings
Note: The fitting below is designed with a ¼"give to allow for proper pipe alignment. It will not leak and
is intended to have some flexibility.
3. Install the fitting onto the upflow and downflow inlet sides of the Bypass Valve. Follow the diagram
supplied with the fitting.
4. Connect the incoming water supply to the fitting on the upflow inlet side of the Bypass Valve.
5. Connect the outgoing water supply to the downflow inlet side of the Bypass Valve.
Part Description Qty.
1" Plastic Male NPT Assembly:
V3007-04 WS1 Fitting 1" Plastic Male NPT
Assembly (2): O-Rings (2), Split Rings
(2), and Connectors (2)
1
bag
UPFLOW
INLET
DOWNFLOW
INLET
Wall Wall
Incoming
Water
Supply
PVC Fitting*
Bypass
1" NPT Assembly
Valve
Whole House
Water Filter
Outgoing
ater to
House
W
*
Customer supplied,
choose appropriate connection

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 10
www.pelicanwaterretail.com/
Whole House Salt Free Water Softener/Conditioner Tank Installation
1. Level the Pelican Salt Free Water Softener/Conditioner.
Notice:
If the tank is not level, lift the tank straight up 6 inches and tap it on the ground until the tank stands
vertical. The bottom of the tank is round and the boot allows the tank to stand upright.
Figure 6
2. Determine the size and material of your incoming water supply line from the Whole House Water
Filter and choose the appropriate fittings required to connect it to the Bypass Valve.
CAUTION:
Do not over-tighten any of the fittings during installation.
Table 3: Bypass Valve Fittings
Note: The fitting below is designed with a ¼"give to allow for proper pipe alignment. It will not leak and
is intended to have some flexibility.
3. Install the fitting onto the upflow and downflow inlet sides of the Bypass Valve. Follow the
diagrams supplied with the fitting.
4. Connect the incoming water supply from the Pre-Filter System to the fitting on the upflow inlet
side of the Bypass Valve.
5. Connect the outgoing water supply to the downflow inlet side of the Bypass Valve.
Part Description Qty.
1" Plastic Male NPT Assembly:
V3007-04 WS1 Fitting 1" Plastic Male
NPT Assembly (2): O-Rings (2), Split
Rings (2), and Connectors (2)
1
bag
PVC Fitting*
1" NPT Assembly
Outgoing
Water
To House
Incoming
Water
Supply
Whole House
Water Filter Salt Free Water
Softener/Conditioner
Wall Wall
*Customer supplied,
choose appropriate connection

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 11
www.pelicanwaterretail.com/
Sediment Filter Installation
Figure 7
1. Unscrew the cover from the Blue Filter Housing.
2. Remove the plastic covering from the Sediment Filter.
3. Place the Sediment Filterontothe Stand Pipe in the Blue Filter Housing.
4. Lubricate the o-ring with clean silicone grease before attaching the cover onto the housing.
5. Screw the cover onto theBlue Filter Housing until hand-tight.
6. Tighten the Blue Filter Housing using the supplied Filter Wrench (counter clockwise).
Sediment Filter Installation
Figure 8
1. Shut off the water.
2. Attach the Mounting Bracket to the wall using the supplied Phillips Head Screws and
Washers.
3. Attach the Filter System to the Mounting Bracket using the supplied Bolt Head Screws.
4. Determine the size of your inlet water supply line. PVC Reducers may be neededto fit the 1”
Filter System.
Notice:
The Filter Cover comes with a 1” threaded female inlet/outlet and will require additional fittings to
adapt to your plumbing. A shut-off valve is recommended prior to the Pre-Filter System.
Filter Cover
Sediment Filter
O-Ring
Stand Pipe
Blue Filter Housing
Top View Filter
Blue Filter Housing
Inlet Water
Supply
Mounting
Bracket

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 12
www.pelicanwaterretail.com/
Media Soak
Figure 9
CAUTION:
The Pelican Whole House Water Filter must be in the bypass position during this process (see Figure 9).
1. Open a cold water faucet or test spigot close to the downstream of the Water Softener.
2. Turn the water back on at the main shut-off valve allowing the system to fill with water. The air
being displaced will escape through the open fixture downstream.
3. Turn the arrows on the Bypass Valve into the Bypass Mode position displayed above to bypass the
tank. This will allow you to isolate the system and restore water supply to the home/building
during the media soak.
4. Allow the tank to soak for at least 60 minutes.
Media Flush/Condition
CAUTION:
The Pelican Whole House Water Filter must be in the bypass position during this process (see Figure 9).
1. After the tank has soaked for 60 minutes, turn the main water supply back on or turn the arrows
on the Bypass Valve back to their original position.
2. Flush the system by running water for 5 minutes at a high flow rate of 5 GPM (this can be
achieved by using a bath tub or more than 3 faucets).
Note: The flush water may have a milky look to it. This is normal as calcium carbonate fines
(small particles) are flushed from the system.
3. Rinse the system by reducing the flow rate to ½ GPM and run water for 60 minutes (this can be
achieved by turning one faucet ¼ of the way on).
IN
OUT
Incoming
Water
Supply
Whole House
Water Filter
Wall Wall
Sediment Filter
Outgoing
Water to
House
Bypass Mode
Bypass Mode
Salt Free Water
Softener/Conditioner

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 13
www.pelicanwaterretail.com/
Complete the Installation
1. Check for leaks.
2. Add the Pelican logo sticker in the desired location on the tank.
3. Wax stainless steel tank jacket(s) with wax provided or any other non-abrasive auto wax a
minimum of 1-2 times per year or as needed based on the installed environment.
CAUTION:
Avoid high flow rates such as bathtub, utility sinks, hose bibs, multi-headed showers, body sprayers, or
anything that is considered high flow for the first 72 hours to avoid flow restrictions caused by carbon
blockage of the top basket inside the carbon tank.
Carbon dust may be released into the water lines of the house/building during the first few days of water
use after carbon tank installation. The carbon dust is harmless, but may give the water a gray appearance
that should diminish within 7 - 10 days depending on water use.
Clean Your Hot Water Heater (optional)
Cleaning and restoring the plumbing system is a major benefit of the NaturSoft system. In order to
minimize the time required to complete the de-scaling process (the dissolving of mineral deposits in the
plumbing), we strongly recommend cleaning your hot water heater after a period of 3 weeks:
Turn off the heat source, attach a hose to the drain valve at the bottom of the tank and flush the
heater by opening the drain valve.
Close the drain valve and refill the tank with water. After the water heater is completely filled with
water, turn the heat source back on.
Alternatively, open several fixtures in the home and let water run simultaneously for a couple of
minutes. Focus on the hot water side and high flows like the bathtubs. This method is not quite as
effective.

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 14
www.pelicanwaterretail.com/
What to Expect with your New Salt Free Water Softener/Conditioner
If you have never had a water softener:
Immediately after the installation you will experience naturally soft water. All detergents will work better
with treated water and you will be able to reduce the amount you use. However, there are mineral deposits
and scale coating the inside of your pipes and fixtures. Over the first few weeks, this scale will dissolve,
detach itself from the pipes, and come out of your faucets. This de-scaling process is temporary and will
steadily diminish. During these first weeks, you will notice:
Reduced softness of the water. This will be particularly evident when using hot water. The water
can pick up more than ten grains of mineral content per gallon between the NaturSoft system and the
faucet as it travels through the water heater and the plumbing.
Mineral silt in the water. Since the existing limestone scale is softened and dissolved as part of the
NaturSoft effect, it will detach in small chunks ranging in size from very fine silt to pieces larger than a
grain of sand. The larger pieces may be big enough to build up in the aerator screens of your fixture.
Considerable silt-like accumulations may be visible on the shower heads, so clean them weekly for the
first four weeks. Higher flow rates will shear off more of the existing scale than will lower flow rates.
De-scaling activity will be most obvious in bathtubs, which have high flow and hot water. You may see
milky water with sand-like grit, and possible sediment or iron in the bath tub.
The water line supply fixtures that experience the most use will be cleaned the quickest and will be the
first to return to providing you the full benefits you experienced immediately following installation; rarely
used fixtures will take longer.
If you had a traditional water softener:
A traditional water softener turns dissolved mineral hardness (calcium bicarbonate) into dissolved sodium
bicarbonate. The NaturSoft technology maintains the healthy mineral content of the water without adding
the bicarbonate. You will notice:
The water does not feel as soft. The absence of the calcium and the presence of sodium
bicarbonate makes the water feel slick and slimy. If you miss the slick feeling, add some baking soda
(sodium bicarbonate) to your bath.
The water spots are more visible. A water softener replaces calcium with sodium. The water
spotting that a traditional water softener leaves behind is a salt haze that wipes off very easily and is
far less noticeable than spots caused by minerals. The NaturSoft treatment results in reduced spotting
compared to untreated water, but more visible spots than produced by traditional, chemically treated
softened water. The NaturSoft mineral spots are much easier to clean than spots from untreated water.
Soap curd forms with certain products. Oil-based soaps like Ivory will react with calcium minerals
to form a sticky film. Detergent-based cleaners like shampoos, shower gels, dish soaps, and laundry
detergents will react very slightly or not at all. All detergent will work better with treated water, but
you will notice very little improvement when using regular bar soap or oil-based products since the
minerals are largely still able to react with the fats in the soap to form the curd.
There is some mineral silt in the bathtub. Depending on the water chemistry of your water
supply, you may still have some scale deposits in your plumbing system.

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 15
www.pelicanwaterretail.com/
If you have a dishwasher:
Generally, the NaturSoft system removes mineral hardness from solution and forms micro crystals; it does
not physically remove the natural minerals from the water. Harsh chemicals, specifically acidic (low pH)
detergents or rinse agents, can re-dissolve these crystals. This reduces the desired effect. Also,
dishwashers are supplied by the hot water side of a building’s plumbing system, so for the first few weeks,
the water hardness inside the dishwasher will be higher than normal. For both of these reasons, you will
have to adjust the combination and amounts of detergents and rinse agents. Gel packs offer a great
alternative since they contain detergents and rinse agents in just the right amounts.
If you have glass shower doors:
Years of untreated hardness can etch the surface of your glass allowing for soap scum and minerals to get
stuck in your glass. We recommend cleaning the glass surface thoroughly with a de-scaling cleaner such
as CLR, and then applying a few coatings of Rain-X to seal the pores on the glass surface. This process
will fill the pores in the glass and allow the water to bead. (Rain-X and CLR are available at all big box
stores.)

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 16
www.pelicanwaterretail.com/
Care and Cleaning
Premium Whole House Water Filter
Your Pelican Whole House Water Filter requires care and cleaning after a period of 5 years.
Sediment Filter
It is recommended that the Sediment Filter be replaced every 6-9 months depending on the amount of
sediment present in the water supply. If the system has been working properly and the pressure is
slowing, it may be time to change the Sediment Filter. Check the Sediment Filter and replace if necessary.
Replacing the Sediment Filter
1. Turn off the main water supply to the Pre-Filter System and bypass all tanks.
2. Run a faucet (cold water) inside the house to relieve the pressure.
3. Unscrew the Blue Pre-Filter Housing clockwise using the supplied Pre-Filter Wrench.
4. Remove the existing Sediment Filter and discard.
5. Remove the O-Ring and wipe the groove and O-Ring clean. Lubricate the O-Ring with a coating of
clean silicone grease. Place the O-Ring back into the Housing and press it down into the groove
with two fingers.
Note: This step is important to ensure the proper filter seal. Make sure the O-Ring is seated level
in the groove. If the O-Ring appears damaged, stretched, or crimped it should be replaced at this
time.
6. Place a new Sediment Filter onto the Stand Pipe in the Blue Pre-Filter Housing.
7. Screw the Blue Pre-Filter Housing onto the Pre-Filter Cover.
8. Turn on the main water supply slowly to allow the Pre-Filter System to fill with water.
9. Put the tanks back in service, out of bypass.
10. Check for leaks.
Pre-Filter Cover Sediment Filter
O-Ring
Stand Pipe
Blue Pre-Filter Housing

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 17
www.pelicanwaterretail.com/
Troubleshooting
Problem Solution
Pressure is dropping off during the
carbon wash. Turn the water off and let the tank sit about 30 minutes to allow the carbon to settle down off of the basket inside the tank.
If the pressure drops off again, let the system stand for 72 hours. There is
air trapped in the carbon bed that needs to be released from the tank.
After 72 hours have passed, continue the carbon wash by slowly turning
the water supply back on.
Water leaking at the top of the tank
around the head. You may need to turn the head to tighten it. The tank head is pre-installed hand-tight, do not overtighten the head (just turn it snug).
The tank leans to one side or is not
level. If the tank is not level, lift the tank straight up 6 inches and tap it on the ground until the tank stands vertical. The bottom of the tank is round and
the boot allows the tank to stand upright.
Water inside the tank is gray. This is normal with all carbon filters and this will slowly fade away. The
carbon inside the tank can still have air pockets inside that when released,
turn the water a little gray with carbon dust. The carbon dust is harmless.
Water pressure is slowing. It is recommended that the Sediment Filter be replaced every 6-9 months
depending on the amount of sediment present in the water supply. If the
system has been working properly and the pressure is slowing, it may be
time to change the Sediment Filter. Check the Sediment Filter and replace
if necessary.
Water appears grey or cloudy. Water may appear grey or cloudy for the first seven to ten days after
installation due to extra carbon dust.
Water pressure is slowing
immediately after installation. High flow rates such as bathtubs, utility sinks, hose bibs, multi-headed showers, body sprayers, or anything that is considered high flow for the
first 72 hours should be avoided. If you suspect a carbon blockage of the
top basket due to a high-flow situation within the first 72 hours of
installation, turn off any running water for at least 10 minutes. This will
clear the blockage and you can resume using water at low or normal flow
rates.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
Level
Tan k
Unlevel
Boot

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 18
www.pelicanwaterretail.com/
Warranty
Pelican Limited 5 Year Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" & smaller), valves, in/
out heads, bypasses, fittings, NaturSoft media and housings ("Covered Items") will be free from defects in
material and workmanship under normal use and service for 5 years. No warranty is made with respect to
defects or damage due to neglect, misuse, alterations, accident, misapplication, physical damage,
installation on water quality outside guidelines for system or damage caused by fire, acts of God, or
freezing.*
Limitations and Responsibilities
Pelican’s obligation to the customer under these warranties shall be limited, at its option, to replacement
or repair of Covered Items by these warranties, labor is not covered. Prior to return or repair of Covered
Items, the customer must obtain a return goods authorization number from Pelican and at Pelican’s option,
return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties
will be returned prepaid standard freight to the original point of shipment. Expedited freight options are
available at customer expense.
No warranty is made with respect to defects or damage due to neglect, misuse, alterations, accident,
misapplication, physical damage, or damage caused by fire, acts of God, or freezing. These warranties
apply only to the original registered owner so long as the owner owns the home in which the unit was
originally installed. Customer must register their system with Pelican within 90 days of purchase** in order
to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was
originally installed. Warranty begins on the date of delivery of product to the customer. Improper
maintenance of system (i.e. not replacing filters or media) on time will be considered "neglect".
Installation of any system on water conditions outside of or beyond the recommended specs of any system
voids any warranty.
Pelican gives this warranty to the customer in lieu of all other warranties, express or implied, including
without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment
of certain water and hereby expressly disclaims all other such warranties. Pelican’s liability hereunder shall
not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or
consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising
in connection with the installation or use or inability to use the Covered Items or any water treatment
system the Covered Items are incorporated into. These warranties are governed by the laws of the state of
Florida and may change at any time without notice.
*For all orders placed on or after June 3rd, 2011.
**Failure by California and Quebec residents to complete the product registration form does not diminish
their warranty rights.
Manufacturer’s Performance Guarantee
The Pelican PC600 Premium Whole House Water Filter is guaranteed to perform for 600,000 gallons or (5)
years whichever comes first. The Pelican PC1000 Premium Whole House Water Filter is guaranteed to
perform for 1,000,000 gallons or (5) years whichever comes first. The authorized dealers shall be
responsible for the repair or replacement of defective media only, labor to replace the media is the
responsibility of the purchaser.

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 19
www.pelicanwaterretail.com/
Warranty Registration Form
Send in this Warranty Registration Form to validate your warranty or visit
www.PelicanWater.com to complete warranty registration form online.
Pelican Warranty Registration Form
Send To:
Pelican Water Systems
3060 Performance Circle, Suite 2
DeLand, FL 32724
Phone: [phone]
Date Item(s) were Received: Order ID#: Model:
Retail Store Purchased From:
Name:
Address:
City: State: Zip:
Model/Serial Number:

Pelican PR-5SC 5-Stage
Whole House Filter/Softener Combo
© 2015 Enviro Water Solutions LLC
3060 Performance Circle, Suite 2. DeLand, FL 32724
PR-5SC Rev A
Page 20
www.pelicanwaterretail.com/
!IMPORTANT!
Do not use where water is microbiologically unsafe or with water of unknown quality without proper
disinfection before or after the filter/softener system.
Product Certifications
Pelican NaturSoft – WQA Gold Seal tested and certified under NSF/ANSI61 for
material safety and tested according to NSF/ANSI 42 for structural integrity only
Clack V3007-xx Bypass Fittings – WWQA Gold Seal Certified to NSF/ANSI Standard
44 for material safety and structural integrity only
U.S. Green Building Council