ENVO E50 User manual

E50 E35 SCOOTER
USER MANUAL
[phone] ENVODRIVE.COM

ENVO E50 | E35 SCOOTER MANUAL |VERSION 1.0 2
TABLE OF CONTENTS
1. INTRODUCTION 3
1.1. Use of Manual 3
1.2. Service & Technical Support 3
1.3. Illustrations 3
2. SAFETY & GENERAL TIPS 4
2.1. Street Legality 4
2.2. Rules of the Road 5
2.3. Before your First Ride 6
2.4. Battery & Charger Safety 7
2.5. First Charge 8
2.6. Charging your Scooter 9
2.7. Transportation 10
2.8. Disposal 10
2.9. Local Regulations 10
2.10. General Riding Tips 11
2.11. Safe Operating Conditions 13
3. PRODUCT DESCRIPTION 14
3.1. ENVO E50 Parts 14
3.2. ENVO E35 Parts 15
3.3. Product Features 16
4. ASSEMBLY INSTRUCTIONS 17
4.1. General Requirements 17
4.2. Unboxing 17
4.3. Unpacking 17
4.4. Tools Required 17
4.5. Assembly & Installation 18
4.6. Assembly Checklist 20
5. OPERATING YOUR PRODUCT 21
5.1. LCD Display 21
5.2. Riding your Scooter 22
5.3. Folding 23
5.4. Hand Throttle Control 24
5.5. Brakes 24
5.6. Operating Range 25
5.7. Maximize your Range 25
5.8. Preride Checklist 25
6. MAINTENANCE 26
6.1. Maintaining Parts 26
6.2. Recommended Service Intervals 27
7. S TO R AG E 2 8
7.1. Storage 28
8. GENERAL TERMS & WARRANTY 29
8.1. Warranty 29
8.2. Registering Product Warranty 30
8.3. Exclusions 30
8.4. Satisfaction Guarantee 30
8.5. Customer Service 30
8.6. Troubleshooting & Technical 30
9. CONTACT 32

ENVO E50 | E35 SCOOTER MANUAL |VERSION 1.0 3
1. INTRODUCTION
WELCOME TO THE ENVO FAMILY
Thank you for choosing an ENVO Electric Scooter. As a leader in electric micromobility design and
distribution in Canada, we are passionate about our customers riding their ebikes and scooters
more and driving their cars less. We are focused on ensuring that you have a safe and enjoyable
riding experience for years to come. At ENVO, we are committed to developing sustainable zero
emission mobility systems and work hard to maintain the satisfaction of our customers. Please
stay connected and share anything that can help us improve our products and service.
1.1. USE OF MANUAL
For safe and enjoyable operation and installation of all ENVO Drive Systems products please
carefully read and follow the recommendations outlined in this manual. It is critical that you clearly
understand all general operations of various parts of your ebike.
Please pay extra attention to any information marked with a caution or warning symbol:
Read, understand, and follow all of the instructions and safety precautions in this manual
and on all product labels. Failure to follow the safety precautions could result in serious
injury or death.
1.2. SERVICE & TECHNICAL SUPPORT
Please contact us regarding any technical issues that you encounter, we are here to help. Give
us a call, visit our help centre at support.envodrive.com, or refer to the tutorial videos on our
website. This manual is not intended to be an extensive service guide. If you are in need of in-depth
immediate service contact your local bike shop.
1.3. ILLUSTRATIONS
The illustrations in this manual may not be perfect representations of your scooter, and some of
the components may differ. The models illustrated are for instructional purposes only.

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2. SAFETY & GENERAL TIPS
2.1. STREET LEGALITY
• Electric scooters may be allowed on roads, sidewalks, and bike lanes depending on the location
It is important to check your province/state, county, and local city by-laws to ensure that your
scooter complies with local regulation and provisions
• ENVO electric scooters general settings comply with 24km/h max speed, 500W max
mechanical power, lights, bell, and equipped with brake cut-off switches. These provisions
suce Canadian regulations. Parks and other privately managed properties might have
different rules.
• By modifying an electric scooter’s settings, upgrading a component’s capacity, such as the
controller or motor, the product may lose its street legality even if modications are done by a
professional. If at any point ENVO Drive Systems is asked to implement upgrades, we will notify
you if the modications exceed street legal limits
• ENVO is not liable for the legality of use of products in various locations
Your insurance policy may not provide coverage for accidents related to the use of an electric
scooter. Make sure to contact your insurance company to know about your coverage.

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2.2. RULES OF THE ROAD
• Always obey all the trac rules, regulations, signs, and signals
• Always wear a helmet that meets or exceeds safety standards
• Ride in a single le on the right side of the road
• Avoid drain grates, soft road edges, gravel, sand, potholes, and uneven paving
• When crossing the railroad track, pay extra attention as you may lose control
• Avoid unsafe actions when riding the escooter
• Do not carry a payload that shifts your balance, hinder your vision, or affect your hearing
• Always have both of your hands on the handlebar
• Do not tow or push the product
• Replace broken parts immediately
• If any escooter component is not functioning properly, end the ride immediately
Failure to follow recommendations outlined in this section may cause damage to property,
injury, or even death.

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Figure 2A Figure 2B
2.3. BEFORE YOUR FIRST RIDE
• If you have an impairment or disability such as visual impairment, hearing impairment, physical
impairment, cognitive impairment, and/or a seizure disorder, consult your physician before
riding any ENVO Drive Systems product
• Before going on your rst escooter adventure, take time to get familiar with your escooter.
• Make sure everything on the escooter is secured and tight, the handlebar clamps are locked,
and there is no play in any part
• Check if you are able to turn the handlebar while the wheel is held in place Figure 2A
• Check if the handle bar is secured to the stem and the grips are tight by trying to twist the bars
forward and backward Figure 2B
• Ride around a quiet area at the lowest speed mode setting, get familiar with your brakes and
settings
• Be sure to bed in the brakes (See Brakes, Section 5.5.). Failure to do so will result in lower than
optimum braking performance and can lead to squealing

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2.4. BATTERY & CHARGER SAFETY
• Please keep the battery away from excessive heat and moisture, do not spray with high pressure
water, and do not store outdoors in freezing temperatures below 0°C
• Always store your battery in a well ventilated, cool, dry room at room temperature
• Keep away from children and pets
• If you notice any SMOKING OR SPARKING while charging immediately disconnect the battery
• Disconnect the battery from the charger once the charger light is green. And disconnect the
charger from the wall plug
• Always charge the battery near 80% before long term storage and continue to check up on and
charge every 2 months. Failure to do so can result in a loss of capacity to the battery and may
even permanently damage the battery cells, which will void the warranty
• Always unplug the charger when not in use
• Take care of the pins. Always be gentle when pulling the charging pin out. Rough use of the pins
can cause irreversible damage to the pins and battery
• Always use the charger provided by ENVO for the ENVO products
• Make sure you always seal the charging port when not in use
• Always unplug the charger when not in use
• To minimize chances of sparking, rst gently plug the charger into the battery and then plug the
charger into the wall
• The charger may get hot while charging. Make sure charger’s surrounding is open for natural heat
dissipation
NEVER disassemble the battery, there is signicant risk of shock and damage to the battery.
Doing so will also void the warranty. DO NOT puncture or crush the battery, or expose to server
vibrations and impacts.

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Do not use the ENVO battery charger for any purpose other than charging your escotter. Do
not use the ENVO battery as a power source for any other devices than your ENVO escotter.
If you do so the warranty will not be applicable, and ENVO Drive Systems will not be liable
for any damage to the system or injury to the persons.
2.5. FIRST CHARGE
• When you rst receive your battery it will have about 50-70% of charge
• Before your rst ride, charge your battery up to 4hrs, but no longer than that
• This may require you to leave the battery in charge even when the charger light is green. Doing so
ensures that each cell is charged to its full capacity
• The full voltage of the battery pack should be slightly under 42V.
Do not drop the battery. Damaged batteries can cause re and may explode which can lead
to damaged property, injury or even death.
Do not puncture or crush the battery. Do not expose the battery to severe vibrations or impacts.
Failure to properly use, charge, and store your battery as instructed will void the warranty and
could cause a hazardous situation.

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2.6. CHARGING YOUR SCOOTER
• Never store the scooter in a discharged state. After every ride, charge the battery as soon as it
has reached room temperature. This is to ensure battery health
• The charging port on E50 is located near the headtube at position 1 as shown in Figure 2C while
it is located on the right side of frame on E35 as shown in Figure 2D.
• The port is covered by a dust and water resistant cap, make sure to secure it after every charge.
• Always charge the scooter in a well ventilated, cool room. Do not leave the battery unattended for
an extended period
• Charging time is up to 4 hrs or until the charger light is green
Figure 2C
Figure 2D

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The battery must not be left unattended when charging. Always charge the battery in front
of your eyes.
Never place the charger or the battery near ammable materials. Place the battery and
charger on a reproof surface before charging.
Please make sure you are gentle anytime you are inserting or removing the port’s charging
cable. Failure to do so can result in damaged pins and poor connections.
2.7. TRANSPORT
• Products containing Lithium-ion batteries are subject to many regulations and are often
considered dangerous or hazardous materials by carriers. Be sure to check for relevant laws and
ask the carrier for approval prior to shipping a Lithium-ion battery or transporting it by air
2.8. DISPOSAL
• Be a friend to the environment. Recycle your old products at a local battery recycle centre
• Batteries should never be thrown in the garbage
• Contact ENVO for more information about how to recycle your batteries/products

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Disposing of Lithium-Ion batteries incorrectly can allow moisture and oxygen to enter the
battery. This can lead to the oxidation of lithium components and which can cause a heat
reaction that may include re or explosion. In addition overcharging, overheating, shock from
dropping, or crushing can lead to a heat reaction. Batteries must always be recycled. They
should not be thrown in the garbage.
2.9. LOCAL REGULATIONS
Generally, the regulations for scooters throughout North America follow the same guidelines;
however, there may be local differences such as where you can ride, minimum rider age, or required
equipment and registration. Please follow the specic regulations for the use of an electric scooter
in your local municipality. It is the rider’s responsibility to know the local regulations that apply to an
electric scooter and to obey them.
IMPORTANT NOTE:
As your battery ages, it will gradually lose capacity. With proper care and maintenance, your
lithium ion battery will retain up to 70% of its capacity for about 500 full discharge/recharge
cycles. As capacity diminishes, you will notice a gradual drop off in max range capability.
When range falls to an unacceptable level, contact your local ENVO dealer to purchase a
new battery.

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2.10. GENERAL RIDING TIPS
Failure to wear a helmet and other recomended safety gear when riding an electric scooter
can lead to serious injury or death.
Electric scooters, like any other vehicle, require regular maintenance by mechanically inclined
persons to guarantee safety of use. Make sure you inspect your bike often and have it
serviced by a professional regularly.
Read, understand, and follow all of the instructions and safety precautions in this manual.
Electric Scooters can be dangerous to use. The user or consumer assumes all risk of personal
injuries, damage, or failure of system and all other losses or damages to themselves and
others and to any property, arising out of or as a result of using the scooter.
As with all mechanical components, your scooter is subjected to wear and high stresses.
Different materials and components may react to wear or stress fatigue in different ways.
If the design life of a component has been exceeded, it may suddenly fail, possibly causing
injuries to the rider. Any form of crack, scratches or change of coloring in highly stressed
areas indicate the life of the component has been reached and should be replaced.

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• Always ride at a speed that’s appropriate for the conditions. Higher speed means higher risk
• Ensure brakes and motor cut off switch are working prior to every ride
• Ensure nothing is loose (ie bolts, wheels, and handlebar) and everything is secured on the scooter
prior to every ride
• Always keep both hands on the handlebars
• Do not operate if you are sleepy, sedated or while under the inuence of drugs and/or alcohol
• Do not accelerate around corner or going downhill as you may gain too much speed and loose
control
• Do not ride on any road with bumps higher than 2cm or through puddle of water which is deeper
than 2cm
• At high speed be cautious of moving handlebar or turning too quickly as you may loose control
• Always keep the brakes covered, and be prepared to stop in case of emergency
• Apply both brakes simultaneously and smoothly
• Make sure you clearly understand that it is very dicult for any vehicle to notice your presence,
ALWAYS assume that you cannot be seen and dress in bright colours, reective gear and use
bright lights
• Ensure those around you are aware you are approaching by ringing your bell and verbally address
pedestrians when passing by, or when riding in areas where wildlife are located
• Wet weather impairs traction, braking and visibility, both for the cyclist and for other vehicles
sharing the road. The risk of an accident is dramatically increased in wet conditions
• Reectors are not a substitute for required lights. Riding at dawn, at dusk, at night or at other
times of poor visibility without adequate lighting is dangerous and may result in serious injury
• Never ride with headphones. They mask trac sounds and emergency vehicles sirens, distract
you from concentrating on what is going on around you. Headphone wires can tangle in the
moving parts of the scooter, causing you to lose control
• Wear proper attire, including bright clothing, protective glasses, and sturdy shoes. Never wear a
loose-tting dress or long dress when riding as it can get caught in the moving parts and cause
serious injury or even death
• Always wear an approved helmet and ensure it ts according to the manufacturers’ instructions.
Ensure your helmet meets the latest certication standards and is appropriate for the type of
riding you do and if there are any special requirements for riding an electric bike
• At temperatures below -10°C the motor grease might be too stiff for high-power rides. Give the
motor some low speed and low power spins and warm up the gears before going full power

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2.11. SAFE OPERATING CONDITIONS
2.11.1. CAR RYI N G PAY LOA D
• Always ensure that any bag that you may be wearing is secured and does not have any
loose wires or straps, never hang the bag by the handlebar. Carrying a load requires getting
accustomed to. Practice maneuvering and braking on a at, hazard and trac free street with
and without a load before going out into the road.
2.11.2. WEIGHT CAPACITY
• ENVO E50 and ENVO E35 electric Scooters are designed with a maximum weight capacity of
120kg and 100kg respectively. Exceeding the maximum weight capacity can result in damage
to the scooter, which can lead to serious injury or death
2.11.3. UNSAFE USE
• This scooter is not designed for any purpose other than commuting and cruising in a relaxed,
safe manner. Do not use this scooter to jump over curbs, or stunts.
• Never exceed 24km/h speed.

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3. PRODUCT DESCRIPTION
3.1 ENVO E50 PARTS
1Grip 14 Kick Stand
2Throttle 15 Deck
3Display 16 Folding Lock
4Front Light 17 Tail Light
5Front Reector 18 Rear Mudguard
6Brake Lever 19 Side Reector
7Folding Stem 20 Rear Wheel
8Stem Safety Lock 21 Front Suspension Fork
9Stem Clamp Lever 22 Plate Holder
10 Logo 23 Brake Caliper
11 Front Mudguard 24 Disc Brake
12 Front Wheel 25 Rear Fork
13 Drum Brake

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3.2 ENVO E35 PARTS
1 Grip 11 Front mudguard
2 Throttle 12 Front Wheel
3 Display 13 Drum Brake
4 Front Light 14 Kick Stand
5Front Reector 15 Deck
6 Brake Lever 16 Folding Lock
7 Folding Stem 17 Rear Mudguard
8 Stem Safety Lock 18 Plate Holder
9 Stem Clamp Lever 19 Rear Disc Brake
10 Logo 20 Rear Wheel

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3.3.PRODUCT FEATURES
3.3.1. ENVO E50
ENVO E50 is a fully featured electric scooter developed in an OEM partnership by ENVO Drive
Systems Inc. Capable of carrying 120kg of payload and weighing just 21kg this foldable scooter can
be easily carried around in condo staircases, public transits and more. Powered by a 500W motor,
E50 can reach 32km/h of high speed, and up to 50km of range due to its 500Wh battery. E50 can
climb up to 25% slope and equipped with dual brake system allowing you to brake safely.
ESE – ENVO Sustainable Engineering
Max Speed 32km/h
Max Range 50km
Folding design
Rear disc brake and front drum brake
Front and Rear suspension
Total Weight – 21 kg
Max Power – 500W
Dimensions 1223 x 467 x 1201 mm ( Folded 1223 x 467 x 522 mm)
3.3.2. ENVO E35
ENVO E35 is a fully featured electric scooter developed in an OEM partnership by ENVO Drive
Systems Inc. Capable of carrying 100kg of payload and weighing just 16kg this foldable scooter can
be easily carried around in condo staircases, public transits and more. Powered by a 350W motor,
E35 can reach 30km/h of high speed, and up to 40km of range due to its 270Wh battery. E35 can
climb up to 20% slope and equipped with dual brake system allowing you to brake safely.
ESE – ENVO Sustainable Engineering
Max Speed 30km/h
Max Range 40km
Folding design
Rear e-brake and front drum brake
Rear spring suspension
Total Weight – 16 kg
Max Power – 350W
Dimensions 1108 x 491 x 1152 mm ( Folded 1108 x 491 x 414 mm)

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4. ASSEMBLY INSTRUCTIONS
4.1. GENERAL REQUIREMENTS
The ENVO electric scooters come 95% pre-assembled, the assembly process is straightforward
but if you feel uncomfortable putting the product together we highly suggest you get help from
a professional or a mechanically inclined person. If you choose to do it yourself, with your own
responsibility, please make sure you refer to following guidelines along with resources available on
ENVO’s website.
Some accessories may present a choking hazard and other hazards to small children. Keep
any small parts and/or tools away from small children.
4.2. UNBOXING
• Open the box from the top side
• Please be careful when pulling the scooter out. You must be careful to protect the cables from
getting tangled
• Two people are recommended for the unboxing procedure
4.3.UNPACKING
• Cut all the zip ties or tape
• Remove all packaging wrap
While cutting zip ties/tape be careful not to scratch or damage your bike, be extra cautious
while cutting zip ties around wire connections and cable housings.
4.4. TOOLS REQUIRED
• Allen key set (2.5mm)

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4.5. ASSEMBLY & INSTALLATION
4.5.1. ENVO E50 ASSEMBLY
• Place the scooter on the ground by engaging the kickstand as shown in Figure 4A
• Connect the waterproof cable going from cockpit of the scooter into folding stem
• Insert the handlebar stem into the folding stem
• Lock the folding stem in place using the clamp, a “click” sound will let you know when the
clamp is engaged
• After the folding stem is secured, fasten the handlebar stem on to the folding stem using four
counter sink screws using 2.5mm allen key as shown in Figure 4B
Figure 4A Figure 4B
Improper assembly of the scooter may result in serious injury or even death. Make sure you
seek the help of a qualied mechanic in case of any doubt.

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Figure 4C Figure 4D
4.5.2. ENVO E35 ASSEMBLY
• Place the scooter on the ground by engaging the kickstand as shown in Figure 4C
• Connect the waterproof cable going from cockpit of the scooter into folding stem
• Insert the handlebar stem into the folding stem
• Lock the folding stem in place using the clamp, a “click” sound will let you know when the
clamp is engaged
• After the folding stem is secured, fasten the handlebar stem on to the folding stem using four
counter sink screws using 2.5mm allen key as shown in Figure 4B
• The brake cable may come unassembled, simply engage the wire barrel into the shifter and
tighten the wire using barrel adjuster.
Fasteners must be tightened correctly. Fasteners are not secured if the torque is too little,
and the fasteners can deform, stretch, or break if the torque is too much. Incorrect torque
can lead to component failure resulting in serious injury or even death.