Epson AcuLaser CX11NF Installation and maintenance instructions

Epson AcuLaser®CX11NF
Fax Guide

2
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© 2005 Epson America, Inc. 8/05

Contents 3
Contents
1 Introduction
About Your Documentation............................................................................5
Changing to Fax Mode....................................................................................6
Accessing Fax Settings .....................................................................................7
2 Sending Faxes
Sending a Basic Fax .........................................................................................9
Using Speed-Dial Codes................................................................................10
Using One-Touch Buttons ............................................................................12
Faxing to Multiple Recipients........................................................................13
Canceling a Fax .............................................................................................14
3 Receiving Faxes
Using Fax Tones............................................................................................16
Using Fax Polling ..........................................................................................17
Accessing Settings for Receiving Faxes ...........................................................17
Distinctive Ring Pattern Detection................................................................18
4 Speed Dialing
Using the Setup Menu...................................................................................19
Using the Speed Dial Utility (Windows Only) ..............................................26
5 Customizing Settings
Fax Menu ......................................................................................................39
Customizing Transmit and Receive Settings..................................................42
Selecting Outgoing Fax Settings ....................................................................45

4Contents
6 Reports
Printing Reports............................................................................................ 47
Fax Job Information...................................................................................... 49
7 Solving Problems
Fax Error Messages ....................................................................................... 51
Sending and Receiving.................................................................................. 51
Printing Problems ......................................................................................... 53
Where To Get Help...................................................................................... 54
8 Notices
Important Safety Instructions ....................................................................... 55
FCC Compliance Statement ......................................................................... 56
Declaration of Conformity............................................................................ 58
Epson America, Inc. Limited Warranty......................................................... 59

Introduction 5
Introduction 1
This chapter describes the documentation that is included with your Epson AcuLaser®
CX11NF, and how to access the fax mode and settings.
About Your Documentation
This Fax Guide tells you how to send and receive faxes with your AcuLaser CX11NF.
It also tells you how to set up speed dialing, specify fax settings, and maintain and
troubleshoot fax-related problems.
Please follow these guidelines throughout:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your product.
Tip:
Tips contain hints for better faxing.
For instructions on setting up your product and installing your software see your
Setup Guide.
For information on configuring your product to work on a network see your
on-screen Network Guide. You need to install this guide from the software CD-ROM
to your computer’s hard disk before referring to it.
For information about printing, scanning, and copying, see your Basics Guide.
For detailed information about your product see your on-screen User’s Guide.

6Introduction
Changing to Fax Mode
To enter the Fax mode, press the Fax button. The Fax menu appears in the LCD
screen.
If you press the Fax button while in Fax mode, the screen returns to the Print
mode. You can still scan and print from your computer in Fax mode.
Note:
If no button is pressed for more than 3 minutes, any changes made are canceled and
the CX11NF returns to the Print mode.

Accessing Fax Settings 7
Accessing Fax Settings
You can access the Fax settings through the Setup menu in the LCD screen.
1. Make sure the CX11NF is turned on, then press the Setup button.
The Setup light turns on and the LCD screen displays Setup Mode for a few
seconds, and then changes to the Setup menu.
2. Use the dbutton to select the Fax Settings menu, then press the rbutton to view
the items in the menu. You can select the following from the Fax Settings menu:
■“Basic Settings” on page 40
■“Transmission Settings” on page 40
■“Reception Settings” on page 41
■“Speed Dial Settings” on page 41
■“Report Setup” on page 41
■“Fax Factory Settings” on page 41
3. Use the uand dbuttons to scroll through the items, and then press the rbutton
to carry out the operation indicated by the selected item, or to view the settings
available for the item.

8Introduction
For some settings, you need to use the uand dbuttons to scroll through available
values, then press the rbutton to select a value. The ✽ asterisk mark appears next
to the selected value. Press the lbutton to return to the previous (higher) level.
Note:
Some menus and items appear only when a corresponding optional device is
installed or an appropriate setting has been made.
4. To exit the Setup menu and switch to another mode you can do one of the
following:
■Press the Copy, Fax, or Scan button to switch to the
corresponding mode.
■Press the Setup button again in Setup mode to switch to the Print mode.
For more information on changing these settings see “Fax Menu” on page 39.

Sending Faxes 9
Sending Faxes 2
You can place a document either on the document table or in the Auto Document
Feeder (ADF).
Letter, A4, and Legal size originals can be sent for fax transmission. Please note the
following:
■You can fax legal size documents only with the ADF.
■If documents are placed both in the ADF and on the document table, only the
documents in the ADF are scanned.
■The transmission result might differ from the original size. For example, when
you fax an original smaller than Letter size, it is transmitted in Letter landscape.
Sending a Basic Fax
1. Make sure the CX11NF is turned on, then press the Fax button.
The Fax light turns on and the LCD screen shows Fax Mode for a few seconds,
then changes to the fax menu.

10 Sending Faxes
Note:
Do not turn off the power or press any other button while faxing. If no button is
pressed for more than 3 minutes, any changes made are canceled and the mode
returns to the Print mode.
2. Place your original either on the document table or in the Auto Document
Feeder. For details, see page 9.
3. Enter the recipient’s fax number directly from the numeric keypad on the control
panel. Keep these points in mind:
■You can enter a maximum of 50 characters.
■To re-enter the last number used, press the Redial button.
■If you press the Pause button while entering the recipient number, a “-” is
displayed for the pause.
■If you enter an incorrect number, press the Reset button to delete a
character to the left of the cursor. Pressing the lor rbutton moves the cursor
left or right.
■You can also enter a fax number using the One Touch Dial button or the
Speed Dial button. For details, see page 12.
4. Specify any settings if necessary. You can specify the Document Size, Density,
Image Quality, Polling Reception, and Overseas transmission mode settings. For
details, see Chapter 5 “Customizing Settings” beginning on page 39.
5. Press the xB&W Start button (for a black and white fax) or xColor Start
button (for a color fax) to start the transmission.
Note:
When the recipient’s fax machine supports only black-and-white fax, a color fax is
received as a black-and-white fax even if you press the xColor Start button.
Using Speed-Dial Codes
When a recipient fax number is registered on the CX11NF, you can send a fax by
choosing the desired recipient from the speed-dial list in the LCD screen. You can
register up to 60 recipient fax numbers.

Using Speed-Dial Codes 11
Before using the speed dial function, you need to register recipient fax information
beforehand. For details, see page 19.
1. Make sure the CX11NF is in Fax mode. If not, press the Fax button.
2. Place your original either on the document table or in the Auto Document
Feeder. For details, see page 9.
3. Press the Speed Dial button.
The registered recipient list appears in the LCD screen.
4. Press the uor dbutton until the recipient you want is selected, then press the r
button.
The selected recipient appears in the second top row in the LCD screen.
You can also select a recipient by entering the number directly.
To display the details of the assigned recipient, press the Menu button while the
recipient is selected. To return to the list again, press either the Menu button or
the lbutton.
5. Specify any settings if necessary. You can specify the Document Size, Density,
Image Quality, Polling Reception, and Overseas transmission mode settings. For
details, see page 42.
6. To send a black-and-white fax, press the xB&W Start button. To send a color
fax, press the xColor Start button.
Note:
When the recipient’s fax machine supports only black-and-white fax, a color fax is
received as a black-and-white fax even if you press the xColor Start button.
Press the Speed
Dial button

12 Sending Faxes
Using One-Touch Buttons
When a frequently used recipient fax number is assigned to a One Touch Dial button
(A, B, or C), you can send a fax to the recipient by simply pressing the corresponding
One Touch Dial button. Pressing a One Touch Dial button (A, B, or C) in any
mode accesses the Fax mode.
Before using the one-touch dial function, you need to register recipient fax
information. For more information, see page 19.
Note:
When you use a One Touch Dial button, the original is transmitted as a black-and-white
fax.
1. Place your original either on the document table or in the Auto Document
Feeder. For details, see page 9.
2. Press a One Touch Dial button (A, B, or C).
The recipient assigned to the button appears in the LCD screen, and then fax
transmission starts.
Press Start to Fax
01 : SEIKOEPSON
Press a One
Touch Dial
button

Faxing to Multiple Recipients 13
Faxing to Multiple Recipients
When multiple recipient fax numbers are registered in a group, you can send the same
original to all the registered recipients by choosing the desired group number. You can
register up to 20 groups.
Before using the group-dial function, you need to register recipient fax information.
For more information, see page 27.
Note:
When you use the group-dial function, the original is transmitted as a black-and-white fax.
1. Make sure that the product is in Fax mode. If not, press the Fax button to
enter the Fax mode.
2. Place your original either on the document table or Auto Document Feeder. For
details, see page 9.
3. Press the Speed Dial button twice on the control panel.
The group dial list appears in the LCD screen.
4. Press the uor dbutton several times until your desired group is selected, then
press the rbutton.
The selected group appears at the top of the LCD screen.
To display the details of the registered group, press the Menu button while a
group is selected. To return to the group list again, press either the Menu button
or the lbutton.
5. Specify any settings if necessary. You can specify the Document Size, Density,
Image Quality, Polling Reception, and Overseas transmission mode settings. For
details, see page 42.
6. Press the xB&W Start or xColor Start button to start the transmission.
Press the Speed
Dial button twice

14 Sending Faxes
Canceling a Fax
You can cancel a fax by using the yCancel button or the Fax Settings menu.
Using the Cancel Button
While a fax is being transmitted or received, press the yCancel button. The LCD
screen displays Cancel Print Job and the fax job is canceled.
Using the Fax Settings Menu
You can use the menu to cancel a fax transmission job stored in memory.
1. Make sure the product is in Fax mode. If not, press the Fax button.
2. Press the Menu button.
3. Press the dbutton to select Fax Job Information, and then press the rbutton.
4. Press the dbutton to select Fax Transmission Job, and then press the rbutton.
The Fax Transmission Job list is displayed.
Note:
To cancel a receiving fax job stored in memory, press the uor dbutton several
times until Fax Reception Job is selected, then press the rbutton. Select the
incoming fax you want to cancel from the Fax Reception Job list.
5. Press the uor dbutton to select the fax job you want to cancel, and then press the
Reset button.
6. Press the uor dbutton to select Yes for confirmation, then press the rbutton.

Receiving Faxes 15
Receiving Faxes 3
There are four modes for receiving faxes. The default setting is Fax only.
To change Incoming Mode settings, follow these steps.
1. Press the Setup button.
The Setup light turns on and the Setup menu appears in the LCD screen.
2. Press the dbutton twice to select Fax Settings, then press the rbutton.
3. Press the dbutton twice to select Reception Settings, then press the rbutton.
4. Press the dbutton twice to select Incoming Mode, then press the rbutton.
Item Description
Auto switching The call is received by the attached phone and the CX11NF
automatically answers after the phone rings for a certain
duration specified by the Attached Phone Timeout setting.
Fax only The CX11NF automatically answers and receives the fax.
Phone only The call is received by the attached phone. Fax reception is
not performed.
TAM When an attached phone detects a fax/phone signal while
answering an incoming call, the CX11NF automatically
receives the fax.

16 Receiving Faxes
The Reception Settings menu appears.
5. Press the uor dbutton to select the reception mode you want, then press the r
button.
6. To exit the settings, press the lbutton several times or press one of the mode
buttons.
Using Fax Tones
This function is used to print faxes after answering the incoming call using an
attached phone.
Note:
To use this function, the CX11NF needs to have an attached phone, and Incoming Mode
in Reception Settings needs to be set to Auto Switching.
1. Answer the incoming call using the attached phone.
2. Press the xB&W Start or xColor Start button after confirming the fax tone.
The received faxes are printed page by page as they are received.

Using Fax Polling 17
Using Fax Polling
This function is used to get the identifying information stored in the other party’s fax
machine.
1. Make sure the CX11NF is in Fax mode. If not, press the Fax button.
2. Enter the other party’s fax number using the numeric keypad.
3. Press the uor dbutton several times until Polling Rcptn appears, then press the
lor rbutton to select On.
4. When you hear a beep sound or voice guidance, press the xB&W Start or
xColor Start button to start the transmission.
Accessing Settings for Receiving Faxes
You can specify the following settings for receiving faxes.
1. Press the Setup button on the control panel.
The Setup light turns on and the Setup menu appears in the LCD screen.
2. Press the dbutton twice to select Fax Settings, then press the rbutton.
The Fax Settings menu appears.
3. Press the dbutton twice to select Reception Settings, then press the rbutton.
4. Press the uor dbutton several times to select the item you would like to change,
then press the rbutton.
When you set the Attached Phone Timeout, you can also specify the number of
seconds with the numeric keypad.
Setting Options
Paper Cassette Auto, MP Tray, Paper Cassette
Incoming Mode Autoswitching, Fax only, Phone
only, TAM
Attached Phone Timeout 1 to 99
DRPD On, Off (Normal, All)

18 Receiving Faxes
5. Press the uor dbutton to select your desired settings.
6. To exit the settings, press the lbutton several times or press one of the mode
buttons.
Distinctive Ring Pattern Detection
Your CX11NF is capable of receiving distinctive ring pattern telephone calls. Your
telephone company can add a second telephone number to your main telephone line
that will ring with a distinctive pattern. The DRPD (Distinctive Ring Pattern
Detection) setting allows the AcuLaser CX11NF to distinguish between different ring
patterns.
When DRPD is set to On (Normal), the CX11NF will only answer the distinctive
ring and ignore the one regular ring. When DRPD is set to Off (All), all incoming
calls will be answered.
Follow these steps to set DRPD:
1. Press the Setup button.
The Setup light turns on and the LCD screen displays Setup Mode for a few
seconds, and then changes to the Setup menu.
2. Press the dbutton twice to select Fax Settings, then press the rbutton.
3. Press the dbutton twice to select Reception Settings, then press the rbutton.
4. Press the dbutton three times to select DRPD, then press the rbutton.
5. Press the uor dbutton to select Normal or All. Then press the rbutton.
The DRPD is set.
6. Press the Setup button to exit the menu.
For further details on adding distinctive ring patterns to your telephone, contact your
telephone company.

Speed Dialing 19
Speed Dialing 4
If you want to send faxes using speed dial, one-touch dial, or group dial codes,
you need to register the recipient’s information in advance. You can register up to
60 recipient fax numbers using either the Epson Speed Dial Utility or the Setup
menu in the LCD screen.
Note:
While using a fax function such as sending/receiving faxes or specifying fax settings in
Setup mode, do not use Epson Speed Dial Utility to change a recipient.
Using the Setup Menu
You can register, change, or delete a recipient number for one-touch dial or speed dial
through the Setup menu on the control panel.
Note:
If you want to register multiple recipient fax numbers as a group, use the EPSON Speed
Dial Utility. For details, see “Using the Speed Dial Utility (Windows Only)” on page 26.
Registering Speed Dial Recipients
You can register up to 60 numbers in the speed dial list.
1. Press the Setup button.
The Setup light turns on and the Setup menu appears in the LCD screen.
2. Press the dbutton twice to select Fax Settings, then press the rbutton.
The Fax Settings menu appears.
3. Press the uor dbutton several times to select Speed Dial Settings, then press
the rbutton.

20 Speed Dialing
4. Make sure Individual Speed Dial is selected, then press the rbutton.
The Speed dial list appears.
5. Press the uor dbutton several times to select the number displayed as
Unregistered, then press the rbutton.
6. Press the dbutton to select Number=, then press the rbutton.
Note:
To register a recipient name to the speed dial, see “Using the Speed Dial Utility
(Windows Only)” on page 26.
Unregistered
Number=