
InstallingApplications.....................198
UpdatingApplicationsandFirmware.......... 199
Updating the Printer's Firmware using the
ControlPanel..........................199
UninstallingApplications...................200
UninstallingApplications-Windows.........200
UninstallingApplications-MacOS..........201
Solving Problems
CheckingthePrinterStatus..................202
Checking Messages on the LCD Screen. . . . . . . 202
CheckingthePrinterStatus-Windows.......204
CheckingthePrinterStatus-MacOS........205
RemovingJammedPaper...................205
Removing Jammed Paper from Inside the
Printer...............................205
Removing Jammed Paper from Rear Cover. . . . 207
Removing Jammed Paper from the Paper
Cassette..............................208
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 209
PaperJams............................210
PaperFeedsataSlant....................210
Several Sheets of Paper are Fed at a Time. . . . . . 210
CD/DVDTrayisEjected..................210
PowerandControlPanelProblems............210
PowerDoesNotTurnOn.................210
Power Does Not Turn O.................211
Power Turns O Automatically.............211
LCDScreenGetsDark...................211
e Auto Power On Features does not Work. . . 211
CannotPrintfromaComputer...............211
CheckingtheConnection(USB)............211
CheckingtheConnection(Network).........212
Checking the Soware and Data. . . . . . . . . . . . 213
Checking the Printer Status from the
Computer(Windows)....................215
Checking the Printer Status from the
Computer(MacOS).....................216
WhenYouCannotMakeNetworkSettings...... 216
Cannot Connect from Devices Even ough
NetworkSettingsareNoProblems.......... 216
Checking the SSID Connected to the Printer. . . 218
CheckingtheSSIDfortheComputer.........219
CannotPrintfromaniPhoneoriPad.......... 220
PrintoutProblems........................220
PrintoutisScuedorColorisMissing........220
BandingorUnexpectedColorsAppear.......220
Colored Banding Appears at Intervals of
Approximately2.5cm....................221
Blurry Prints, Vertical Banding, or
Misalignment..........................221
PrintQualityisPoor.....................222
PaperIsSmearedorScued...............223
Paper is Smeared During Automatic 2-Sided
Printing..............................224
PrintedPhotosareSticky.................224
Images or Photos are Printed in Unexpected
Colors...............................224
Colors Dier from What You See on the
Display..............................225
CannotPrintWithoutMargins.............225
Edges of the Image are Cropped During
BorderlessPrinting......................225
e Position, Size, or Margins of the Printout
AreIncorrect..........................226
Multiple Originals are Copied onto a Single
Sheet................................226
Printing Position of Photo Stickers is Incorrect. 226
e Printing or Copying Position on a
CD/DVDisIncorrect....................227
Printed Characters Are Incorrect or Garbled. . . 227
ePrintedImageIsInverted..............227
Mosaic-LikePatternsinthePrints...........228
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........228
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 228
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............228
e Printout Problem Could Not be Cleared. . . 228
OtherPrintingProblems................... 229
PrintingIsTooSlow.....................229
Printing Slows Down Dramatically During
ContinuousPrinting.....................230
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................230
CannotStartScanning.....................230
Cannot Start Scanning when Using the
ControlPanel..........................231
ScannedImageProblems...................231
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......231
eImageQualityIsRough...............231
Oset Appears in the Background of Images. . . 231
TextisBlurred.........................232
Moiré Patterns (Web-Like Shadows) Appear. . . 232
Cannot Scan the Correct Area on the
ScannerGlass..........................233
CannotPreviewinumbnail............. 233
Text is Not Recognized Correctly when
SavingasaSearchablePDF................233
User's Guide
Contents
8