Epson M3170 Instruction Manual

Start Here
IMPORTANT: Before using this product, make sure you read
these instructions and the safety instructions in the online
User’s Guide.
Important Safety Instructions: When using telephone equipment, you
should always follow basic safety precautions to reduce the risk of fire,
electric shock, and personal injury, including the following:
• Do not use the Epson®product near water.
• Always keep this guide handy.
• Avoid using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger
telecommunication line cord.
1Unpack
Make sure you keep the box shown above for use when
transporting the printer.
Caution: Do not lift the product by gripping the scanner unit. Make
sure you lift using the handholds on the bottom of the product.
Note: Do not open either of the ink bottles until you are ready to fill the
ink tank. The ink bottles are vacuum packed to maintain reliability.
1 Lift the printer cover until it clicks into place.
2 Remove all protective materials from the product.
Caution: Do not touch the flat white cable, translucent film, or
the ink tubes.
3 Close the printer cover.
Note: Do not connect the power cord yet.
2Fill ink tank and charge
the ink
Warning: Keep the ink bottles out of the reach of children and do not
drink the ink.
Caution: This product requires careful handling of ink. If ink spills,
wipe it off immediately with a damp towel to avoid permanent stains. If
ink gets on your clothes or belongings, it may not come off.
Note:
• Epson cannot guarantee the quality or reliability of third-party ink.
• Use one of the ink bottles included with the printer to set up the
product. Part of the ink will be used to charge the print head. This
bottle will print fewer pages compared with replacement ink bottles.
1 Open the ink tank cover, then open the cap.
2 Unpack an ink bottle. Hold the ink bottle upright and
slowly turn the bottle cap to remove it.
Caution: Do not shake or squeeze the ink bottle. Do not touch
the top of the ink bottle after its cap is removed.
3 Insert the ink bottle into the filling port, as shown below.
Note: Do not force the bottle into position.
M3170

9 Press the power button to turn on the product, then
wait for the power light to stop flashing.
Note: If an error code appears, turn off the product and check
that no protective material has been left inside the product.
10 Select your language, country, time, and date settings on
the LCD screen.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
11 When the message to see the Start Here sheet appears
on the LCD screen, press and hold the help button for
5 seconds.
12 Follow the on-screen instructions to start charging the ink.
Ink charging takes approximately 10 minutes. A message
appears when ink charging is complete. Select OK to
continue.
Caution: Do not turn off the product, raise the printer cover, or
load paper while the product is charging or you’ll waste ink.
Note: After some ink is used for charging, the rest is available
for printing.
13 Follow the on-screen instructions to adjust the print
quality. Select OK to continue.
Note:
• You need to load paper before you can adjust the print quality.
See “Load paper” below for details.
•Select Adjust Later if you want to adjust the print quality later.
For more information, see the online User’s Guide.
3Load paper
See the online User’s Guide for information about loading
capacity, available paper types and sizes, loading envelopes,
and using the rear paper feed slot or ADF.
1 Make sure the product is done charging the ink. Open the
paper cassette cover and pull out the paper cassette until
it stops.
4 Wait for the ink to fill the tank. Do not squeeze the bottle.
Note: If ink does not flow from the bottle, lift and reinsert the
bottle.
Caution: After setup, periodically inspect the ink level to ensure
it is not below the lowest line on the tank. Prolonged use when
ink is below the lowest line could damage the product. See the
online User’s Guide for refilling instructions.
5 When the ink bottle is empty, remove the bottle and
securely close it with the cap.
Note: Do not leave the ink bottle inserted; otherwise the bottle
may be damaged or ink may leak.
6 Close the ink tank cap.
7 Close the ink tank cover.
8 Connect the power cord to the back of the product and to
an electrical outlet.
Caution: Do not connect to your computer yet.

5Install software
Note:
• If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the
product software.
• To print from a Chromebook™, go to
www.epson.com.jm/support/gcp for instructions.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows®:If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit www.epson.com.jm/support/m3170.
3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have the USB cable ready.
• Wired network connection
Make sure you have an Ethernet cable (not included).
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or remotely,
with Epson Connect™ and Google Cloud Print™. Learn
more at www.epson.com.jm/connect.
* May require the Epson Print Enabler or Mopria Print Service app from Google
Play™.
2 Slide the edge guides all the way out.
3 Insert paper with the printable side down and slide the
edge guides against the paper, but not too tightly.
4 Keep the cassette flat as you insert it all the way and then
close the paper cassette cover.
Note: Make sure the paper is loaded against the front of the
cassette.
5 Select the paper settings on the product’s control panel.
4Connect the fax line
1 Connect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
2 If prompted, select Proceed on the LCD screen to set up
the fax, or select Close to set it up later.

EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Android, Chromebook, Google Cloud Print, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identication purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2018 Epson America, Inc., 12/18
Printed in XXXXXX CPD-56664
Any problems?
Network setup was unsuccessful
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any clogged nozzles.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and touch the screen to
wake it from sleep mode.
Setup is unable to find my product after connecting
it with a USB cable.
Make sure your product is on and securely connected
as shown.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Technical support
Visit www.epson.com.jm/support/m3170 to download
drivers, view manuals, get FAQs, or contact Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina (54 11) 5167-0300 Guatemala* 1-800-835-0358
0800-288-37766 Mexico 01-800-087-1080
Bolivia* 800-100-116 Mexico City (52 55) 1323-2052
Chile (56 2) 2484-3400 Nicaragua* 00-1-800-226-0368
Colombia 018000-915235 Panama* 00-800-052-1376
Bogota (57 1) 592-2200 Paraguay 009-800-521-0019
Costa Rica 800-377-6627 Peru 0800-10-126
Dominican Lima (51 1) 418-0210
Republic* 1-888-760-0068 Uruguay 00040-5210067
Ecuador* 1-800-000-044 Venezuela (58 212) 240-1111
El Salvador* 800-6570
* Contact your local phone company to call this toll free number from a mobile
phone.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges may
apply.
Need paper and ink?
Ensure brilliant results with Epson®specialty
and plain papers, engineered specifically for
Epson printers. You can purchase them from
an Epson authorized reseller. To find the
nearest one, visit www.epson.com.jm
or contact Epson as described in
“Any questions?” on this sheet.
M3170 replacement ink*
Color Standard-
capacity
High-
capacity
Black 534S 534
* Ink availability varies by country.