Epson WF-C5890 User manual

User's Guide
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
NPD6923-02 EN

Contents
Guide to This Manual
IntroductiontotheManuals...................9
Important Safety Instructions (paper manual). . . . 9
StartHere(papermanual)..................9
User'sGuide(digitalmanual)................9
InformationontheLatestManuals............9
GuidetoWebMovieManuals..................9
SearchingforInformation....................9
PrintingOnlythePagesYouNeed..............10
AboutisManual........................ 11
MarksandSymbols......................11
Notes on Screenshots and Illustrations. . . . . . . . 11
OperatingSystemReferences...............11
Trademarks..............................12
Copyright...............................13
Important Instructions
SafetyInstructions.........................16
PrinterAdvisoriesandWarnings.............. 17
Advisories and Warnings for Setting Up the
Printer................................17
Advisories and Warnings for Using the Printer. . 18
Advisories and Warnings for Using the
Touchscreen........................... 18
Advisories and Warnings for Connecting to
theInternet............................18
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........18
AdvisoriesforUsingMemoryDevices.........19
Advisories and Warnings for Transporting or
StoringthePrinter.......................19
NotesontheAdministratorPassword.........19
ProtectingYourPersonalInformation...........20
Part Names and Functions
Front...................................22
Inside..................................24
Rear...................................26
Guide to the Control Panel
ControlPanel............................ 28
HomeScreenConguration..................29
GuidetotheNetworkIcon.................30
MenuScreenConguration..................31
Job/StatusScreenConguration...............32
ReserveJob............................33
GuidetotheJobIcon.....................33
EnteringCharacters........................34
ViewingAnimations....................... 34
Preparing the Printer and Making
Initial Settings
Summary of Preparing the printer and Making
InitialSettings............................37
PreparingthePrinter.....................37
Protecting the Printer from Unauthorized
SettingChanges.........................37
ConguringaNetworkConnection.......... 37
Summary of the Necessary Preparations for
EachFeature...........................38
MakingPrinterSettings...................38
Installing the Optional Paper Cassette Units. . . . . . 39
MountinganAuthenticationDevice............45
ConnectingtheAuthenticationDevice........45
Conrming the Connection Status of the
AuthenticationDevice....................45
Conrming the Authentication Card is
Recognized............................46
Troubleshooting the Authentication Device. . . . .46
Creating a Network Connection and Making
Settings.................................46
ChangingtheAdministratorPassword........47
ProtectingSettingsUsingPanelLock..........48
ConnectingthePrintertotheNetwork........49
Troubleshooting Network Connections. . . . . . . . 56
Preparing and Setting Up the Printer According
toUse..................................64
SettingAvailableOptionalItems.............64
PreparingtoSendanE-mail................66
PreparingaSharedNetworkFolder...........70
ContactsRegistration.....................88
Settings to use Your Cloud Service as
ForwardingFaxDestinations...............98
Settings to Use Users Information on the
LDAPServerasDestinations...............99
SendingFaxesUsingaFaxServer...........103
Settings for Printing, Scanning, Copying and
Faxing.................................104
InitialSettingsforPrinting................104
PreparingScanningorCopying............ 113
2

MakingFaxFeaturesAvailable.............116
ProblemswhenMakingSettings..............138
HintstoSolvingProblems.................138
CannotAccessWebCong................138
Loading Paper
PaperHandlingPrecautions.................141
PaperSizeandTypeSettings.................141
ListofPaperType.......................142
LoadingPaper...........................143
LoadingVariousPaper.....................144
LoadingPre-punchedPaper...............144
LoadingLongPapers....................144
Placing Originals
Precautions When Placing Originals on the
ScannerGlass............................147
PlacingOriginals.........................147
Originals that are not Supported by the ADF. . . . . 149
Inserting and Removing a Memory
Device
InsertinganExternalUSBDevice.............151
RemovinganExternalUSBDevice............151
SharingDataonaMemoryDevice............151
Printing
PrintingDocuments.......................154
PrintingfromaComputer-Windows........154
Printing a Document Using the PostScript
PrinterDriver(Windows).................177
PrintingfromaComputer-MacOS.........181
Printing from the PostScript Printer Driver
onMacOS............................189
Printing PDF Files from a Memory Device. . . . 193
Printing Documents from Smart Devices. . . . . .194
PrintingonEnvelopes..................... 195
Printing on Envelopes from a Computer
(Windows)............................195
Printing on Envelopes from a Computer
(MacOS).............................196
PrintingPhotos..........................196
Printing JPEG Files from a Memory Device. . . . 196
Printing TIFF Files from a Memory Device. . . . 197
PrintingWebPages....................... 198
Printing Web Pages from Smart Devices. . . . . . 198
PrintingUsingaCloudService...............199
Copying
AvailableCopyingMethods................. 201
CopyingOriginals......................201
Copyingon2-Sides..................... 202
CopyingbyEnlargingorReducing..........202
Copying Multiple Originals onto One Sheet. . . .203
CopyinginPageOrder...................204
Copying Originals Using Good Quality. . . . . . . 204
CopyingIDcard....................... 205
BasicMenuOptionsforCopying............. 205
ColorMode:.......................... 205
Density:..............................205
PaperSetting:..........................205
Reduce/Enlarge:........................205
OriginalType:.........................206
2-Sided:..............................206
AdvancedMenuOptionsforCopying..........207
Multi-Page:...........................207
OriginalSize:..........................207
Finishing:............................ 207
Orientation(Original):...................207
ImageQuality:.........................207
BindingMargin:........................208
ReducetoFitPaper:.....................208
RemoveShadow:.......................208
RemovePunchHoles:....................208
IDCardCopy:.........................208
Scanning
AvailableScanningMethods.................210
ScanningOriginalstoaNetworkFolder........ 210
Destination Menu Options for Scanning to a
NetworkFolder........................211
ScanningOriginalstoanEmail...............212
Recipient Menu Options for Scanning to an
Email................................212
ScanningOriginalstoaComputer............ 213
ScanningOriginalstoaMemoryDevice........214
ScanningOriginalstotheCloud..............214
MenuOptionsforScanning.................215
ColorMode:.......................... 215
FileFormat:...........................215
Resolution:........................... 215
2-Sided:..............................215
ScanArea:............................215
OriginalType..........................215
3

Orientation(Original):...................216
Density:..............................216
RemoveShadow:.......................216
RemovePunchHoles:....................216
Subject:..............................216
AttachedFileMaxSize:...................216
FileName:............................216
ScanningUsingWSD......................216
SettingUpaWSDPort...................217
ScanningOriginalstoaSmartDevice..........218
Faxing
BeforeUsingFaxFeatures...................220
OverviewofthisPrinter'sFaxFeatures.........220
Feature:SendingFaxes...................220
Feature:ReceivingFaxes..................221
Feature: PC-FAX Send/Receive
(Windows/MacOS).....................223
Features:VariousFaxReports..............224
Feature:StatusorLogsforFaxJobs..........224
Feature:FaxBox........................224
Feature: Security when Sending and
ReceivingFaxes........................225
Features:OtherUsefulFeatures.............226
SendingFaxesUsingthePrinter..............227
SelectingRecipients.....................228
VariousWaysofSendingFaxes.............228
ReceivingFaxesonthePrinter............... 235
ReceivingIncomingFaxes.................235
ReceivingFaxesbyMakingaPhoneCall......237
Saving and Forwarding Received Faxes. . . . . . . 239
Viewing Received Faxes on the Printer's LCD
Screen...............................240
MenuOptionsforFaxing...................241
Recipient.............................241
FaxSettings...........................241
More................................244
MenuOptionsforFaxBox..................245
Inbox/Condential......................245
StoredDocuments:......................247
PollingSend/Board..................... 248
CheckingtheStatusorLogsforFaxJobs........252
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/NotForwarded)...................252
CheckingFaxJobsinProgress..............253
CheckingtheFaxJobHistory..............253
ReprintingReceivedDocuments............254
SendingaFaxfromaComputer..............254
Sending Documents Created Using an
Application(Windows).................. 255
Sending Documents Created Using an
Application(MacOS)....................257
ReceivingFaxesonaComputer...............259
CheckingforNewFaxes(Windows).........259
CheckingforNewFaxes(MacOS).......... 260
Canceling the Feature that Saves Incoming
FaxestotheComputer...................261
Maintaining the Printer
CheckingtheConsumablesStatus.............263
Improving Print, Copy, Scan, and Fax Quality. . . . 263
AdjustingthePrintQuality................263
CheckingandCleaningthePrintHead.......264
Preventingnozzleclogging................265
AligningthePrintHead..................266
CleaningthePaperPathforInkSmears.......266
CleaningtheScannerGlass................266
CleaningtheADF...................... 267
CleaningtheTranslucentFilm............. 270
CleaningthePrinter.......................272
In These Situations
WhentheSowareDiskisnotAvailable........274
WhenReplacingaComputer................ 274
Installing or Uninstalling Applications Separately. 274
InstallingtheApplicationsSeparately........ 274
InstallingaPostScriptPrinterDriver.........277
Adding a Genuine Epson Printer (for Mac OS
Only)................................278
UninstallingApplications.................278
Making Settings for Connecting to the Computer. 280
Checking the Printer's Network Connection
Status(NetworkConnectionReport)...........280
Connecting a Smart Device and Printer Directly
(Wi-FiDirect)...........................281
AboutWi-FiDirect..................... 281
Connecting to Devices using Wi-Fi Direct. . . . . 281
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................282
Changing the Wi-Fi Direct (Simple AP)
SettingsSuchastheSSID.................283
Changing the Connection from Wi-Fi to USB. . . . 284
Using a Printer with the Access Control Feature
Enabled................................285
Logging on to the Printer from the Control
Panel................................285
4

Registering a User Account on the Printer
Driver(Windows)......................286
Authenticating Users on Epson Scan 2 when
UsingAccessControl....................286
TransportingandStoringthePrinter...........287
Solving Problems
ProblemSolving..........................292
Checktheprinter'serrorstatus..............292
Checktheprinterconnection...............292
Checktheprintersettings................. 293
CannotPrint,Copy,Scan,orFax..............294
e Application or Printer Driver do not
WorkProperly.........................294
ePrinterCannotConnectbyUSB.........297
CannotCopy..........................298
CannotSendorReceiveFaxes..............298
Paper Does Not Feed or Eject Correctly. . . . . . .304
Printing, Copying, Scanning, and Faxing
QualityisPoor...........................307
PrintQualityisPoor.....................307
CopyQualityisPoor.................... 315
ScannedImageProblems.................321
eQualityoftheSentFaxisPoor..........323
ReceivedFaxQualityisPoor...............325
A Message or Error Code is Displayed on the
LCDScreen.............................326
A Message is Displayed on the LCD Screen. . . . 326
Error Code is Displayed on the Status Menu. . . 327
PaperGetsJammed.......................334
PreventingPaperJams...................334
ItisTimetoReplaceInkSupplyUnits..........334
InkSupplyUnitHandlingPrecautions........334
ReplacingInkSupplyUnits................336
TemporarilyPrintingwithBlackInk.........336
Conserving Black Ink when the Black Ink Is
Low(forWindowsOnly).................338
It is Time to Replace the Maintenance Box. . . . . . .339
Maintenance Box Handling Precautions. . . . . . 339
ReplacingaMaintenanceBox..............340
ItisTimetoReplacethePickupRollers.........340
Replacing Pickup Rollers for the Paper
CassetteUnit..........................340
Replacing Pickup Rollers for the Optional
PaperCassetteUnits.....................341
CannotOperatethePrinterasExpected........ 341
e Printer Does Not Turn On or O........341
OperationsareSlow.....................342
LCDScreenGetsDark...................343
TouchScreenDoesNotRespond............343
Cannot Operate from the Control Panel. . . . . . 344
"x" is Displayed on the Screen and you
CannotSelectPhotos....................344
MemoryDeviceIsnotRecognized..........344
CannotSaveDatatoaMemoryDevice.......344
OperationSoundsAreLoud...............345
eDateandTimeAreIncorrect...........345
e Root Certicate Needs to be Updated. . . . . 345
Cannot Perform Manual 2-sided Printing
(Windows)............................345
e Print Settings Menu is Not Displayed
(MacOS).............................346
Copies are Made or Faxes are Sent
Unintentionally........................346
Sender'sFaxNumberNotDisplayed.........346
Sender's Fax Number Displayed on Received
FaxesisWrong.........................346
Cannot Make Calls on the Connected Phone. . . 346
Answering Machine Cannot Answer Voice Calls347
ALotofJunkFaxesHaveBeenReceived......347
CannotSolveProblem.....................347
CannotSolvePrintingProblems............347
Product Information
PaperInformation........................350
AvailablePaperandCapacities.............350
ConsumableProductsInformation............354
InkSupplyUnitCodes...................354
MaintenanceBoxCode...................355
PickupRollersCode.....................355
InformationonOptionalItems...............356
OptionalPaperCassetteUnitCode..........356
SowareInformation......................356
Application for Printing from a Computer
(WindowsPrinterDriver).................356
Application for Printing from a Computer
(MacOSPrinterDriver)..................357
Application that can print PostScript Fonts
(WindowsPostScriptPrinterDriver).........358
Application that can print PostScript Fonts
(MacOSPostScriptPrinterDriver)..........359
Application that can print PCL Language
(PCLPrinterDriver).................... 360
Application for Controlling the Scanner
(EpsonScan2).........................360
Application for Conguring Fax Operations
andSendingFaxes(FAXUtility)............361
Application for Sending Faxes (PC-FAX Driver) 361
5

Application for Conguring Printer
Operations (Web Cong).................362
Application for Updating Soware and
Firmware (Epson Soware Updater).........363
Soware for Managing Devices on the
Network(EpsonDeviceAdmin)............364
Epson Authentication System (Epson Print
Admin)..............................364
SettingsMenuList........................364
GeneralSettings........................364
PrintCounter..........................396
SupplyStatus..........................396
Maintenance..........................397
Language.............................398
PrinterStatus/Print..................... 398
ContactsManager......................398
User Settings .........................399
AuthenticationDeviceStatus.............. 399
EpsonOpenPlatformInformation..........400
ProductSpecications..................... 400
Printer Specications....................400
ScannerSpecications...................401
ADFSpecications......................401
Fax Specications.......................402
UsingPortforthePrinter.................402
InterfaceSpecications...................404
NetworkSpecications...................404
PostScriptLevel3Compatibility............407
Supported ird PartyServices.............408
MemoryDeviceSpecications............. 408
SupportedDataSpecications..............408
Dimensions...........................409
Electrical Specications..................409
EnvironmentalSpecications..............410
InstallationLocationandSpace.............410
SystemRequirements....................412
FontSpecications........................412
AvailableFontsforPostScript..............412
AvailableFontsforPCL(URW)............ 413
ListofSymbolSets......................415
RegulatoryInformation....................417
StandardsandApprovals................. 417
GermanBlueAngel.....................419
RestrictionsonCopying..................419
Administrator Information
ManagingthePrinter......................422
Checking Information for a Remote Printer. . . .422
SettingtheControlPanel.................422
ControllingthePanelOperation............423
ManagingtheNetworkConnection..........425
Conguring Email Notications When
EventsOccur..........................429
PowerSavingSettingsDuringInactivity...... 431
SettingtheSound.......................432
Backing Up and Importing Printer Settings. . . . 433
UpdatingtheFirmware...................435
Synchronizing the Date and Time with Time
Server...............................437
ClearingInternalMemoryData............ 437
ManagingyourContacts..................438
ConguringPeriodicCleaning.............438
Controlling the Power Supply to the Printer
UsingWebCong...................... 439
RestoreDefaultSettings..................439
ProductSecuritySettings...................440
RestrictingAvailableFeatures..............440
Restricting USB Connections and Use of
ExternalMemory.......................443
EncryptingthePassword................. 444
UsingtheAuditLogFeature...............444
RestrictingFileOperationsfromPDL........445
Changing the Administrator Password Using
WebCong...........................445
Enabling Program Verication onStartUp....446
ConguringDomainRestrictions...........447
NetworkSecuritySettings...................447
ControllingUsingProtocols...............447
UsingaDigitalCerticate.................452
SSL/TLS Communication with the Printer. . . . .459
Encrypted Communication Using IPsec/IP
Filtering..............................461
Connecting the Printer to an IEEE802.1X
Network............................. 473
NetworkSecurityIssues..................476
UsingEpsonOpenPlatform.................482
EpsonOpenPlatformOverview............482
ConguringEpsonOpenPlatform..........483
ValidatingofEpsonOpenPlatform..........483
EpsonRemoteServicesInformation...........484
Where to Get Help
TechnicalSupportWebSite..................486
ContactingEpsonSupport..................486
BeforeContactingEpson................. 486
HelpforUsersinEurope..................486
HelpforUsersinTaiwan..................487
HelpforUsersinAustralia................487
HelpforUsersinNewZealand.............488
6

HelpforUsersinSingapore............... 488
HelpforUsersinailand................488
HelpforUsersinVietnam................ 489
HelpforUsersinIndonesia................489
HelpforUsersinHongKong..............490
HelpforUsersinMalaysia................ 490
HelpforUsersinIndia...................490
HelpforUsersinthePhilippines............491
7

Guide to This Manual
IntroductiontotheManuals...........................................9
GuidetoWebMovieManuals..........................................9
SearchingforInformation.............................................9
PrintingOnlythePagesYouNeed......................................10
AboutisManual.................................................11
Trademarks...................................................... 12
Copyright........................................................13

Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
User's Guide (digital manual)
is manual. Available as a PDF and Web manual. Provides detailed information and instructions on
using the printer and solving problems.
Information on the Latest Manuals
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide
support website at http://support.epson.net/.
❏Digital manual
Visit the following website, enter the product name, and then go to Support.
https://epson.sn
Guide to Web Movie Manuals
You can watch Web Movie Manuals to learn how to use the printer. Access the following website. e contents of
the Web Movie Manuals are subject to change without prior notice.
https://support.epson.net/publist/video.php?model=WF-C5890_Series
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Acrobat Reader DC on your computer.
Guide to This Manual > Searching for Information
9

Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt. and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Guide to This Manual > Printing Only the Pages You Need
10

About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Provides Web Movie Manuals of the operating instructions. See the related information link.
Control panel menu items that are restricted when the administrator lock is enabled.
Notes on Screenshots and Illustrations
❏Screenshots of the printer driver are from Windows 10 or macOS High Sierra (10.13). e content displayed on
the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 11", "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows
Vista", "Windows XP", "Windows Server 2022", "Windows Server 2019", "Windows Server 2016", "Windows Server
2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2",
and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all
versions.
Guide to This Manual > About This Manual > Operating System References
11

❏Microso
®
Windows
®
11 operating system
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
❏Microso
®
Windows Server
®
2022 operating system
❏Microso
®
Windows Server
®
2019 operating system
❏Microso
®
Windows Server
®
2016 operating system
❏Microso
®
Windows Server
®
2012 R2 operating system
❏Microso
®
Windows Server
®
2012 operating system
❏Microso
®
Windows Server
®
2008 R2 operating system
❏Microso
®
Windows Server
®
2008 operating system
❏Microso
®
Windows Server
®
2003 R2 operating system
❏Microso
®
Windows Server
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later as well as macOS 11 or later.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, TrueType, and
iBeacon are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏Chrome, Google Play, and Android are trademarks of Google LLC.
❏Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype
Corporation registered in the United States Patent and Trademark Oce and may be registered in certain
jurisdictions.
❏ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf
Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark
Oce and may be registered in certain other jurisdictions.
❏Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Oce and may be registered in certain other jurisdictions.
Guide to This Manual > Trademarks
12

❏Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
❏CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv
are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
❏Antique Olive is a trademark of M. Olive.
❏Marigold and Oxford are trademarks of AlphaOmega Typography.
❏Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent
and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its
licensee Linotype GmbH.
❏ITC Avant Garde Gothic, Bookman, Zapf Chancery and Zapf Dingbats are trademarks of International
Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in
certain jurisdictions.
❏PCL is the registered trademark of Hewlett-Packard Company.
❏Adobe, Acrobat, Photoshop, PostScript
®
3™, and Reader are either registered trademarks or trademarks of
Adobe in the United States and/or other countries.
❏Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏Mopria
®
and the Mopria
®
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Guide to This Manual > Copyright
13

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2022 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Guide to This Manual > Copyright
14

Important Instructions
SafetyInstructions................................................. 16
PrinterAdvisoriesandWarnings.......................................17
ProtectingYourPersonalInformation................................... 20

Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols/
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
❏e printer is heavy and should not be lied or carried by less than two people. If any paper cassettes other than
Paper Cassette 1 are installed, uninstall them before liing the printer. When liing the printer, two or more
people should assume the correct positions as shown below.
Important Instructions > Safety Instructions
16

❏Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer
17

Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Connecting to the Internet
Do not connect this product to the Internet directly. Connect it in a network protected by a router or rewall.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer with …
18

Advisories for Using Memory Devices
When you connect a memory device to the printer, any device that is on the same network as the printer might be
able to access the data on the memory device.
To prevent access, you need to disable the the following setting on Web Cong.
Network tab > MS Network > File Sharing
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply units are installed.
Notes on the Administrator Password
is printer allows you to set an administrator password to prevent unauthorized access or changes to the device
settings and network settings stored in the product when connecting to a network.
Default Value of the Administrator Password
e default value of the administrator password is printed on the label on the product itself, such as the one shown.
e position where the label is attached depends on the product, such as the side where the cover is opened, the
back, or the bottom.
e following illustration is an example of the label attachment position on the side of the printer where the cover
opens.
If both labels (1) and (2) are attached, the value next to PASSWORD written on the label in (1) is the default value.
In this example, the default value is 03212791.
If only label (2) is attached, the serial number printed on the label in (2) is the default value. In this example, the
default value is X3B8153559.
Important Instructions > Printer Advisories and Warnings > Notes on the Administrator Password
19

Changing the Administrator Password
It can be changed from the printer control panel and Web Cong. When changing the password, set it with at least
8 single-byte alphanumerical characters and symbols.
Related Information
&“Changing the Administrator Password from the Control Panel” on page 47
&“Changing the Administrator Password from the Computer” on page 47
Operations that Require You to Enter the Administrator Password
If you are prompted to enter the administrator password when performing the following operations, enter the
administrator password set on the printer.
❏When updating the rmware of the printer from a computer or smart device
❏When logging on to the advanced settings of Web Cong
❏When setting using an application, such as Fax Utility, that can change the printer's settings.
❏When selecting a menu on the printer's control panel that has been locked by your administrator.
Related Information
&“Target Items for Lock Setting” on page 423
Initializing the Administrator Password
You can return the administrator password to the default settings from the administrator settings menu. If you
have forgotten your password and cannot return to the default settings, you need to contact Epson Support to
request service.
Related Information
&“Changing the Administrator Password from the Control Panel” on page 47
&“Changing the Administrator Password from the Computer” on page 47
&“Where to Get Help” on page 485
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > General Settings > System Administration > Restore Default Settings > Clear
All Data and Settings on the control panel. Also, make sure you delete the printer's internal memory data by
selecting Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font,
Macro, and Working Area on the control panel.
Important Instructions > Protecting Your Personal Information
20