Epson WF-M21000 User manual

User's Guide
Printing
Copying
Scanning
Faxing (Fax-Capable Printers Only)
Maintaining the Printer
Solving Problems
NPD6658-02 EN
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Contents
Guide to This Manual
IntroductiontotheManuals...................9
SearchingforInformation....................9
PrintingOnlythePagesYouNeed..............10
AboutisManual........................ 10
MarksandSymbols......................10
Notes on Screenshots and Illustrations. . . . . . . . 11
OperatingSystemReferences...............11
Trademarks..............................12
Copyright...............................13
Important Instructions
ImportantSafetyInstructions.................15
SettingUpthePrinter.....................15
UsingthePrinter........................16
HandlingtheConsumableProducts..........17
Advisories and Warnings for Using the
Touchscreen........................... 17
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........18
ProtectingYourPersonalInformation...........18
DisposingofEuropeanPrinterModels..........18
Part Names and Functions
Front...................................21
Rear...................................23
Guide to the Control Panel
Turning the Power On and O................25
ControlPanel............................ 25
HomeScreenConguration..................26
GuidetotheNetworkIcon.................29
MenuScreenConguration..................29
Job/StatusScreenConguration...............30
ReserveJob............................31
EnteringCharacters........................31
ViewingAnimations....................... 32
Loading Paper
PaperHandlingPrecautions..................34
PaperSizeandTypeSettings..................34
SettingthePaperType....................35
ListofDetectedPaperSizes................ 36
LoadingPaper............................36
LoadingEnvelopes.......................37
LoadingPre-punchedPaper................37
LoadingLongPapers.....................39
Placing Originals
PlacingOriginals..........................41
Detecting the Original Size Automatically. . . . . . . . 43
Originals that are not Supported by the ADF. . . . . . 44
Inserting and Removing a Memory
Device
InsertinganExternalUSBDevice..............46
RemovinganExternalUSBDevice.............46
Printing
PrintingDocuments........................48
PrintingfromaComputer-Windows.........48
Printing a Document Using the PostScript
PrinterDriver(Windows)................. 73
PrintingfromaComputer-MacOS..........78
Printing from the PostScript Printer Driver
onMacOS.............................86
Printing PDF Files from a Memory Device. . . . . 89
Printing Documents from Smart Devices (iOS). . 91
Printing Documents from Smart Devices
(Android).............................91
PrintingonEnvelopes...................... 93
Printing on Envelopes from a Computer
(Windows)............................ 93
Printing on Envelopes from a Computer
(MacOS)..............................93
PrintingPhotos...........................94
Printing JPEG Files from a Memory Device. . . . .94
Printing TIFF Files from a Memory Device. . . . . 95
PrintingWebPages........................ 97
PrintingWebPagesfromSmartDevices.......97
PrintingUsingaCloudService................98
Registering to Epson Connect Service from
theControlPanel........................98
Copying
AvailableCopyingMethods................. 101
2

CopyingOriginals......................101
Copyingon2-Sides..................... 101
CopyingbyEnlargingorReducing..........102
Copying Multiple Originals onto One Sheet. . . .102
CopyinginPageOrder...................104
Copying Originals Using Good Quality. . . . . . . 104
CopyingIDcard....................... 105
CopyingBooks.........................105
Stacking Each Set of Copies by Alternately
Rotating 90 Degrees or by Osetting.........106
CopyingBarCodesClearly................106
CopyingwithPageNumbers...............107
Copying les andcreatingbooklets..........108
InsertingSlipSheetsintoCopies............109
CopyingUsingGroupPrint............... 109
BasicMenuOptionsforCopying............. 109
Density:..............................109
PaperSetting:..........................109
Reduce/Enlarge:........................110
OriginalType:.........................110
2-Sided:..............................110
Multi-Page:...........................111
Finishing:............................ 111
Booklet:..............................111
AdvancedMenuOptionsforCopying..........112
Cover&SlipSheet:......................112
OriginalSize:..........................112
MixedSizeOriginals:....................113
Orientation(Original):...................113
Book→2Pages:.........................113
ContinuousScanning:................... 113
ImageQuality:.........................113
BindingMargin:........................113
ReducetoFitPaper:.....................114
RemoveShadow:.......................114
RemovePunchHoles:....................114
IDCardCopy:.........................114
PrintSets:............................ 114
OutputTray:.......................... 114
PageNumbering:.......................114
FileStoring:...........................115
Scanning
AvailableScanningMethods.................117
ScanningOriginalstoaNetworkFolder........ 117
MenuOptionsforScanningtoaFolder.......118
Scanning Originals to an Email. . . . . . . . . . . . . . . 121
Menu Options for Scanning to an Email. . . . . . 122
ScanningOriginalstoaComputer............ 125
ScanningOriginalstoaMemoryDevice........126
Menu Options for Scanning to a Memory
Device...............................126
ScanningOriginalstotheCloud..............129
Menu Options for Scanning to the Cloud. . . . . .129
ScanningOriginalstoStorage................131
MenuOptionsforScanningtoStorage....... 131
ScanningUsingWSD......................133
SettingUpaWSDPort...................133
ScanningOriginalstoaSmartDevice..........135
Faxing (Fax-Capable Printers Only)
BeforeUsingFaxFeatures...................137
OverviewofthisPrinter'sFaxFeatures.........137
Feature:SendingFaxes...................137
Feature:ReceivingFaxes..................138
Feature: PC-FAX Send/Receive
(Windows/Mac OS).....................139
Features:VariousFaxReports..............140
Feature:StatusorLogsforFaxJobs..........140
Feature:FaxBox........................141
Feature: Security when Sending and
ReceivingFaxes........................141
Features:OtherUsefulFeatures.............142
SendingFaxesUsingthePrinter..............142
SelectingRecipients.....................143
VariousWaysofSendingFaxes.............144
ReceivingFaxesonthePrinter............... 150
ReceivingIncomingFaxes.................151
ReceivingFaxesbyMakingaPhoneCall......152
Saving and Forwarding Received Faxes. . . . . . . 154
Viewing Received Faxes on the Printer's LCD
Screen...............................155
MenuOptionsforFaxing...................156
Frequent.............................156
Recipient.............................157
FaxSettings...........................157
Menu................................160
MenuOptionsforFaxBox..................161
Inbox/Condential......................161
StoredDocuments:......................164
PollingSend/Board..................... 167
CheckingtheStatusorLogsforFaxJobs........171
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/NotForwarded)...................171
CheckingFaxJobsinProgress..............172
CheckingtheFaxJobHistory..............173
3

ReprintingReceivedDocuments............173
SendingaFaxfromaComputer..............173
Sending Documents Created Using an
Application(Windows).................. 174
Sending Documents Created Using an
Application(MacOS)....................177
ReceivingFaxesonaComputer...............178
CheckingforNewFaxes(Windows).........178
CheckingforNewFaxes(MacOS).......... 180
Canceling the Feature that Saves Incoming
FaxestotheComputer...................180
Using Storage
OverviewoftheStorageFeature..............183
AboutStorage......................... 183
TypesofFolders........................184
GuidetotheFolderScreen................184
CreatingFolders..........................185
SavingFilestoStorage.....................186
Saving to Storage Original Data to be Copied. . .186
Saving Data on a Memory Device to Storage. . . 186
Saving Documents from a Computer to
Storage(Windows)......................187
Saving Documents from a Computer to
Storage(MacOS).......................187
UsingtheFilesinStorage...................188
PrintingDatafromStorage................188
Saving Data in Storage to a Memory Device. . . .188
SendingFilesinStoragebyEmail...........189
Saving Files in Storage to a Network Folder or
CloudServices(Backup)..................189
MenuOptionsforPrintingorSaving.........190
ManagingFoldersandFiles................. 194
SearchingforFoldersandFiles.............194
DeletingFilesStoredintheFolder...........195
Changing the Storage Period or Set to Never
Delete...............................195
DeletingFolders........................195
RestrictingSharedFolderOperations........195
Printing Using Saved Settings (Print
Sets)
OverviewofPrintSets.....................198
WhatisPrintSets?......................198
SettingCopiesandSets...................198
FinishingTypes........................199
CopyingUsingSavedGroups................199
SavingGroupsforCopying................199
CopyingUsingSavedGroups..............200
Editing Groups for Copying Saved on the
Printer...............................201
Deleting Groups for Copying Saved on the
Printer...............................201
PrintingUsingSavedGroups(Storage).........201
SavingGroupsforStorage.................201
PrintingUsingSavedGroups(Storage).......202
Editing Groups for Storage Saved on the Printer 203
Deleting Groups for Storage Saved on the
Printer...............................203
PrintingUsingSavedGroups(Computer).......203
Saving a Group for Printing from a Computer. . 203
Printing Using Saved Groups (Computer). . . . . 204
Editing Groups Saved to the Printer Driver. . . . 204
Deleting Groups Saved to the Printer Driver. . . 205
Maintaining the Printer
CheckingtheConsumablesStatus.............207
CheckingtheInkLevels..................207
Checking the Available Space in the
MaintenanceBox.......................207
Improving Print, Copy, Scan, and Fax Quality. . . . 207
CheckingtheCloggedNozzles............. 207
Preventingnozzleclogging................208
CleaningtheScannerGlass................208
CleaningtheADF...................... 210
SavingPower............................213
SavingPower(ControlPanel)..............213
Installing or Uninstalling Applications Separately. 213
InstallingtheApplicationsSeparately........ 214
InstallingaPostScriptPrinterDriver.........216
AddingthePrinter(forMacOSOnly)........217
UninstallingApplications.................217
Updating Applications and Firmware. . . . . . . . 219
ReplacingMaintenanceRollers...............221
Solving Problems
ePrinterDoesNotWorkasExpected........223
ePrinterDoesNotTurnOnorO........223
PaperDoesNotFeedorEjectCorrectly.......223
CannotPrint..........................228
CannotCopy..........................245
CannotStartScanning...................245
CannotSendorReceiveFaxes..............257
Error Code is Displayed on the Status Menu. . . 272
Cannot Operate the Printer as Expected. . . . . . 279
A Message is Displayed on the LCD Screen. . . . . . 283
4

PaperGetsJammed.......................285
PreventingPaperJams...................285
ItisTimetoReplacetheInkCartridges.........286
InkCartridgeHandlingPrecautions.........286
ReplacingInkCartridge..................287
It is Time to Replace the Maintenance Box. . . . . . .287
Maintenance Box Handling Precautions. . . . . . 287
ReplacingaMaintenanceBox..............288
Printing, Copying, Scanning, and Faxing
QualityisPoor...........................289
PrintQualityisPoor.....................289
CopyQualityisPoor.................... 293
ScannedImageProblems.................298
eQualityoftheSentFaxisPoor..........301
ReceivedFaxQualityisPoor...............303
Cannot Solve Problem Aer Trying All Solutions. .303
Cannot Solve Printing or Copying Problems. . . 303
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
ConnectedtotheNetwork..................306
Using a Network Printer from a Second
Computer............................306
Using a Network Printer from a Smart Device. . 307
Re-settingtheNetworkConnection........... 307
WhenReplacingtheWirelessRouter.........307
WhenChangingtheComputer.............308
Changing the Connection Method to the
Computer............................308
Making Wi-Fi Settings from the Control Panel. .309
Connecting a Smart Device and Printer Directly
(Wi-FiDirect)...........................312
AboutWi-FiDirect..................... 312
Connecting to an iPhone, iPad or iPod touch
usingWi-FiDirect......................313
Connecting to Android Devices using Wi-Fi
Direct...............................315
Connecting to Devices other than iOS and
AndroidusingWi-FiDirect...............317
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................319
Changing the Wi-Fi Direct (Simple AP)
SettingsSuchastheSSID.................320
CheckingtheNetworkConnectionStatus.......321
Checking the Network Connection Status
fromtheControlPanel...................321
PrintingaNetworkConnectionReport.......322
PrintingaNetworkStatusSheet............ 328
Checking the Network of the Computer
(Windowsonly)........................328
Using Optional Items
ListofOptionalItems......................331
AccessPoint.............................334
HighCapacityTray....................... 334
Setting the High Capacity Tray in the Printer
Driver...............................335
Loading Paper in the High Capacity Tray. . . . . 335
ProblemswiththeHighCapacityTray........336
High Capacity Tray Specication........... 336
StapleFinisher...........................337
StapleFinisherPartNames................337
Setting the Staple Finisher in the Printer Driver 338
Printer Settings When Using the Staple Finsher 338
UsingtheStapleFinisher................. 339
ProblemswiththeStapleFinisher...........348
Menu Options for Printing from a Computer
(WhenStapleFinisherInstalled)............350
Menu Options for Printing from Memory
Devices or Storage (When Staple Finisher
Installed).............................351
Menu Options for Copying (When Staple
FinisherInstalled)...................... 352
StapleFinisherSpecications.............. 352
BookletFinisher..........................353
BookletFinisherPartNames...............354
Setting the Booklet Finisher in the Printer
Driver...............................354
Printer Settings When Using the Booklet
Finsher.............................. 355
UsingtheBookletFinisher................355
EjectingDocumentsContinuously.......... 368
ProblemswiththeBookletFinisher..........368
Menu Options for Printing from a Computer
(WhenBookletFinisherInstalled)...........371
Menu Options for Printing from Memory
Devices or Storage (When Staple Finisher
Installed).............................373
Menu Options for Printing from Storage
(WhenBookletFinisherInstalled)...........373
Menu Options for Copying (When Booklet
FinisherInstalled)...................... 374
BookletFinisherSpecications.............375
Settings Menu List (When Finisher is Installed). . . 377
FaxBoard(SuperG3/G3MultiFaxBoard)...... 378
ExpansionFaxPorts.....................378
Fax Settings Menu (When Optional Fax
BoardsInstalled).......................379
5

Registering a Recipient to the Contacts List
(WhenOptionalFaxBoardsInstalled)........381
Sending Faxes Using the Printer with
OptionalFaxBoards.....................381
Sending Faxes From a Computer Using an
OptionalFaxBoard.....................382
Checking the Status of the Lines (When
OptionalFaxBoardsInstalled).............383
SolvingProblems.......................383
Specications for Optional Super G3/G3
MultiFaxBoard........................384
Ethernet Board (10/100/1000 Base-T, Ethernet). . . 384
Function List when Using an Additional
Network............................. 384
InstallinganEthernetBoard...............386
Settings when Using an Additional Network. . . 387
Solving Problems when Using an Additional
Network............................. 392
Menu Options for Network Settings (When
UsinganAdditionalNetwork)............. 393
PaperCassetteLock.......................394
UsingthePaperCassetteLock..............394
ProblemswiththePaperCassetteLock.......395
Product Information
PaperInformation........................397
AvailablePaperandCapacities.............397
ConsumableProductsInformation............401
InkCartridgeCodes.....................401
MaintenanceBoxCode...................401
MaintenanceRollersCode................401
SowareInformation......................402
Soware forPrinting.................... 402
Soware forScanning....................407
SowareforFaxing..................... 409
SowareforPackageCreation..............410
Soware for Making Settings or Managing
Devices..............................410
SowareforUpdating................... 412
SettingsMenuList........................413
GeneralSettings........................413
PrintCounter..........................441
SupplyStatus..........................442
Maintenance..........................442
Language.............................443
PrinterStatus/Print..................... 443
ContactsManager......................443
UserSettings..........................444
AuthenticationSystem...................444
ProductSpecications..................... 445
PrinterSpecications....................445
ScannerSpecications................... 445
ADFSpecications......................446
Fax Specications (Fax-capable Printers Only). .446
UsingPortforthePrinter.................447
InterfaceSpecications...................449
NetworkSpecications...................449
PostScriptLevel3Compatibility............452
MemoryDeviceSpecications............. 452
SupportedDataSpecications..............452
Dimensions...........................453
ElectricalSpecications.................. 453
EnvironmentalSpecications..............454
InstallationLocationandSpace.............454
Installation Location and Space with
FinishersInstalled...................... 456
SystemRequirements....................457
FontSpecications........................457
AvailableFontsforPostScript..............458
AvailableFontsforPCL(URW)............ 459
ListofSymbolSets......................460
EpsonBarCodeFonts(WindowsOnly).......463
Storage Specications......................472
RegulatoryInformation....................472
StandardsandApprovals................. 472
GermanBlueAngel.....................474
RestrictionsonCopying..................474
Administrator Information
ConnectingthePrintertotheNetwork.........477
BeforeMakingNetworkConnection.........477
Connecting to the Network from the Control
Panel................................479
SettingstoUsethePrinter...................481
UsingthePrintFunctions.................481
ConguringaMailServer.................489
SettingaSharedNetworkFolder............493
MakingContactsAvailable................509
PreparingtoScan.......................519
Making Fax Features Available (Fax-Capable
PrintersOnly).........................521
Making Basic Operation Settings for the Printer 537
ProblemswhenMakingSettings............540
ManagingthePrinter......................542
Introduction of Product Security Features. . . . . 542
AdministratorSettings...................543
RestrictingAvailableFeatures..............553
DisablingtheExternalInterface............ 555
Making Settings for Processing Saved Data. . . . 556
6

MonitoringaRemotePrinter..............557
BackingUptheSettings..................560
AdvancedSecuritySettings..................561
Security Settings and Prevention of Danger. . . . 561
Making Settings for Password Encryption. . . . . 562
ControllingUsingProtocols...............564
UsingaDigitalCerticate.................568
SSL/TLS Communication with the Printer. . . . .575
Encrypted Communication Using IPsec/IP
Filtering..............................577
Connecting the Printer to an IEEE802.1X
Network............................. 588
S/MIMESettings.......................591
SolvingProblemsforAdvancedSecurity......593
UsingEpsonOpenPlatform...............599
EpsonRemoteServicesInformation...........600
Where to Get Help
TechnicalSupportWebSite..................603
ContactingEpsonSupport..................603
BeforeContactingEpson................. 603
HelpforUsersinEurope..................603
HelpforUsersinTaiwan..................603
HelpforUsersinAustralia................604
HelpforUsersinNewZealand.............604
HelpforUsersinSingapore............... 605
HelpforUsersinailand................605
HelpforUsersinVietnam................ 606
HelpforUsersinIndonesia................606
HelpforUsersinHongKong..............608
HelpforUsersinMalaysia................ 608
HelpforUsersinIndia...................609
HelpforUsersinthePhilippines............609
7

Guide to This Manual
IntroductiontotheManuals...........................................9
SearchingforInformation.............................................9
PrintingOnlythePagesYouNeed......................................10
AboutisManual.................................................10
Trademarks...................................................... 12
Copyright........................................................13

Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Pin-up Manuals (digital manual)
Provides you with a single sheet outlining the procedures for commonly used functions. Since this can be
printed as a poster, you can put it up on a wall near the printer for quick and easy reference.
❏User's Guide (digital manual)
is manual. is manual is available as PDF and Web manuals. Provides overall information and instructions
on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
To view the Web manual, visit the following website, enter the product name, and then go to Support.
http://epson.sn
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Acrobat Reader DC on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt. and then press ←.
Guide to This Manual > Searching for Information
9

❏Mac OS: Hold down the command key, and then press ←.
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Guide to This Manual > About This Manual > Marks and Symbols
10

Related Information
&Links to related sections.
Notes on Screenshots and Illustrations
❏Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
❏Microso
®
Windows Server
®
2019 operating system
❏Microso
®
Windows Server
®
2016 operating system
❏Microso
®
Windows Server
®
2012 R2 operating system
❏Microso
®
Windows Server
®
2012 operating system
❏Microso
®
Windows Server
®
2008 R2 operating system
❏Microso
®
Windows Server
®
2008 operating system
❏Microso
®
Windows Server
®
2003 R2 operating system
❏Microso
®
Windows Server
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later.
Guide to This Manual > About This Manual > Operating System References
11

Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and TrueType are trademarks
of Apple Inc., registered in the U.S. and other countries.
❏Chrome, Google Play, and Android are trademarks of Google LLC.
❏Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype
Corporation registered in the United States Patent and Trademark Oce and may be registered in certain
jurisdictions.
❏ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf
Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark
Oce and may be registered in certain other jurisdictions.
❏Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Oce and may be registered in certain other jurisdictions.
❏Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
❏CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv
are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
❏Antique Olive is a trademark of M. Olive.
❏Marigold and Oxford are trademarks of AlphaOmega Typography.
❏Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent
and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its
licensee Linotype GmbH.
❏ITC Avant Garde Gothic, Bookman, Zapf Chancery and Zapf Dingbats are trademarks of International
Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in
certain jurisdictions.
❏PCL is the registered trademark of Hewlett-Packard Company.
Guide to This Manual > Trademarks
12

❏Adobe, Acrobat, Photoshop, PostScript
®
3™, and Reader are either registered trademarks or trademarks of
Adobe in the United States and/or other countries.
❏Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏Mopria
®
and the Mopria
®
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2020 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Guide to This Manual > Copyright
13

Important Instructions
ImportantSafetyInstructions......................................... 15
ProtectingYourPersonalInformation................................... 18
DisposingofEuropeanPrinterModels...................................18

Important Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Setting Up the Printer
❏Do not move the printer by yourself.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not block or cover the vents and openings in the printer.
❏Allow space above the printer so that you can fully raise the ADF Unit (Automatic Document Feeder Unit).
❏Leave enough space in front of the printer and to the le and right to perform printing and maintenance.
❏Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with
this product. Use of another cord may result in re or electric shock. is product’s power cord is for use with
this product only. Use with other equipment may result in re or electric shock.
❏Use only the type of power source indicated on the printer's label.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When using the optional booklet nisher, use a power cord for the printer and another power cord for the
booklet nisher. e rated current of the printer is 9 A, and the booklet nisher is 10 A. Connect the power
cords to a power supply with a capacity larger than the total rated current. If the total rated current exceeds the
power capacity, connect each power cord to a separate power source with an independent switchboard breaker.
Important Instructions > Important Safety Instructions > Setting Up the Printer
15

Related Information
&“Installation Location and Space” on page 454
Using the Printer
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer’s manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid touching the components inside the printer unless instructed to do so in this guide.
❏Do not touch the areas indicated by caution labels inside the printer and the optional items.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Be careful not to trap your ngers when opening the covers, trays, cassettes, or when performing operations
inside the printer.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P button. Do not unplug the printer until the power light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
❏Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏When using the printer, make sure you lock the adjuster bolts of the printer.
❏Do not move the printer when the adjuster bolts are locked.
Important Instructions > Important Safety Instructions > Using the Printer
16

❏When using the optional booklet nisher, be careful not to touch the areas that are marked with a caution label,
or their surrounding areas. If the printer has been in use, those areas may be very hot. High temperature may
cause burns.
Handling the Consumable Products
❏Be careful when you handle used ink cartridge, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridge too vigorously; otherwise ink may leak from the ink cartridge.
❏Keep ink cartridge and maintenance box out of the reach of children.
❏Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
Related Information
&“Ink Cartridge Handling Precautions” on page 286
&“Maintenance Box Handling Precautions” on page 287
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
Important Instructions > Important Safety Instructions > Advisories and Warnings for Using the Touchscreen
17

❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
❏Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font, Macro,
and Working Area
❏Settings > General Settings > System Administration > Reset > Erase All Data and Settings > High Speed,
Overwrite, or Triple Overwrite
Related Information
&“Reset:” on page 440
Disposing of European Printer Models
ere is a battery in the printer.
e crossed out wheeled bin label that can be found on your product indicates that this product and incorporated
batteries should not be disposed of via the normal household waste stream. To prevent possible harm to the
environment or human health please separate this product and its batteries from other waste streams to ensure
that it can be recycled in an environmentally sound manner. For more details on available collection facilities
please contact your local government oce or the retailer where you purchased this product. Use of the chemical
symbols Pb, Cd or Hg indicates if these metals are used in the battery.
is information only applies to customers in the European Union, according to Directive 2006/66/EC OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 6 September 2006 on batteries and accumulators and
waste batteries and accumulators and repealing Directive 91/157/EEC and legislation transposing and
implementing it into the various national legal systems, and to customers in countries in Europe, Middle East and
Africa (EMEA) where they have implemented equivalent regulations.
Important Instructions > Disposing of European Printer Models
18

For other countries, please contact your local government to investigate the possibility of recycling your product.
Important Instructions > Disposing of European Printer Models
19

Part Names and Functions
Front...........................................................21
Rear............................................................23