Epson WF-C869R User manual

User's Guide
NPD5571-01 EN

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2

Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype
Corporation registered in the United States Patent and Trademark Oce and may be registered in certain
jurisdictions.
❏ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf
Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark
Oce and may be registered in certain other jurisdictions.
❏Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Oce and may be registered in certain other jurisdictions.
❏Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
❏CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv
are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
❏Antique Olive is a trademark of M. Olive.
❏Marigold and Oxford are trademarks of AlphaOmega Typography.
❏Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent
and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its
licensee Linotype GmbH.
❏PCL is the registered trademark of Hewlett-Packard Company.
User's Guide
Trademarks
3

❏Adobe, the Adobe logo, Acrobat, Photoshop, PostScript
®
3™, and Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
❏Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
❏Intel
®
is a registered trademark of Intel Corporation.
❏e N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
countries.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
4

Contents
Copyright
Trademarks
About This Manual
IntroductiontotheManuals..................10
MarksandSymbols........................10
DescriptionsUsedinthisManual..............11
OperatingSystemReferences.................11
Important Instructions
SafetyInstructions.........................12
PrinterAdvisoriesandWarnings.............. 13
Advisories and Warnings for Setting Up/
UsingthePrinter........................13
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........14
Advisories and Warnings for Using the
Touchscreen........................... 15
Advisories and Warnings for Using the
OptionalCabinet........................15
ProtectingYourPersonalInformation...........15
Printer Basics
PartNamesandFunctions...................16
ControlPanel............................ 20
ButtonsandLights.......................20
BasicScreenConguration.................21
TouchScreenOperations..................21
IconsdisplayedintheLCDScreen........... 22
EnteringCharacters......................23
Job/StatusScreenConguration.............24
ViewingAnimations......................25
RegisteringYourFavoriteSettingsasaPreset......25
MenuOptionsforPresets..................25
Network Settings
NetworkConnectionTypes.................. 27
EthernetConnection.....................27
Wi-FiConnection....................... 27
Wi-FiDirect(SimpleAP)Connection.........28
ConnectingtoaComputer...................28
ConnectingtoaSmartDevice................ 30
MakingWi-FiSettingsfromthePrinter..........30
MakingWi-FiSettingsManually.............31
Making Wi-Fi Settings by Push Button Setup
(WPS)................................32
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................33
Making Wi-Fi Direct (Simple AP)
ConnectionSettings......................34
MakingAdvancedNetworkSettings..........34
CheckingtheNetworkConnectionStatus........36
NetworkIcon...........................37
Checking Detailed Network Information
fromtheControlPanel....................37
PrintingaNetworkConnectionReport........37
PrintingaNetworkStatusSheet.............41
ReplacingorAddingNewAccessPoints.........42
Changing the Connection Method to a Computer. . 42
Changing the Network Connection to Ethernet
fromtheControlPanel......................44
DisablingWi-FifromtheControlPanel..........44
Disconnecting Wi-Fi Direct (Simple AP)
ConnectionfromtheControlPanel............ 44
Restoring the Network Settings from the
ControlPanel............................ 45
Administrator Settings
Locking the Printer Settings Using an
Administrator'sPassword....................46
UnlockingthePrinterSettings................46
UserFeatureRestrictions....................46
Loading Paper
PaperHandlingPrecautions..................47
AvailablePaperandCapacities................48
ListofDetectedPaperSizes.................. 51
ListofPaperType......................... 51
LoadingPaperinthePaperCassette............52
LoadingPaperintheRearPaperFeed...........54
Placing Originals
AvailableOriginalsfortheADF............... 57
PlacingOriginalsontheADF.................57
Placing Originals on the ADF for 2-up Copying. .60
Placing Originals on the Scanner Glass. . . . . . . . . . 60
User's Guide
Contents
5

Managing Contacts
RegisteringorEditingContacts............... 63
RegisteringorEditingGroupedContacts........ 64
RegisteringFrequentlyUsedContacts...........64
RegisterContactsonaComputer..............65
BackingupContactsusingaComputer..........65
Printing
PrintingfromtheControlPanel...............66
Printing JPEG Files from a Memory Device. . . . . 66
Printing PDF or TIFF Files from a Memory
Device................................67
MenuOptionsforMemoryDevice...........67
PrintingfromaComputer................... 69
Authenticating Users in the Printer Driver
when User Feature Restriction Is Enabled (for
WindowsOnly).........................69
PrintingBasics-Windows.................70
PrintingBasics-MacOSX.................71
Printingon2-Sides.......................73
PrintingSeveralPagesonOneSheet..........75
PrintingtoFitthePaperSize................76
Printing Multiple Files Together (for
WindowsOnly).........................78
Printing One Image on Multiple Sheets to
CreateaPoster(forWindowsOnly).......... 79
PrintingUsingAdvancedFeatures........... 85
Printing Using a PostScript Printer Driver. . . . . . . . 88
Printing Using a PostScript Printer Driver -
Windows..............................88
Printing Using a PostScript Printer Driver -
MacOSX.............................90
Setting Items for the PostScript Printer Driver. . . 92
PrintingfromSmartDevices................. 93
UsingEpsoniPrint.......................93
UsingAirPrint..........................96
PrintingthePasswordSettingFile..............96
CancelingPrinting.........................97
CancelingPrinting-Job/StatusMenu.........97
CancelingPrinting-Windows.............. 97
CancelingPrinting-MacOSX..............98
Copying
CopyingBasics........................... 99
BasicMenuOptionsforCopying.............. 99
AdvancedMenuOptionsforCopying..........101
Scanning
ScanningUsingtheControlPanel.............104
Scanning to a Network Folder or FTP Server. . . 104
ScanningtoanEmail....................107
Scanning Using Document Capture Pro. . . . . . 109
ScanningtoaMemoryDevice............. 111
ScanningtotheCloud...................113
ScanningtoaComputer(WSD)............115
ScanningfromaComputer..................117
Authenticating Users on Epson Scan 2 when
UsingAccessControl....................117
ScanningUsingEpsonScan2..............117
ScanningfromSmartDevices................120
InstallingEpsoniPrint...................120
ScanningUsingEpsoniPrint...............120
Scanning by Touching Smart Devices to the
N-Mark..............................121
Faxing
SettingUpaFax..........................123
ConnectingtoaPhoneLine...............123
MakingBasicFaxSettings.................127
SendingFaxes........................... 131
BasicFaxSendingOperations..............131
VariousWaysofSendingFaxes.............134
ReceivingFaxes..........................140
SettingReceivingMode.................. 140
VariousWaysofReceivingFaxes............141
Saving and Forwarding Received Faxes
(UnconditionalSave/Forward).............144
Saving and Forwarding Received Faxes from
a Specied Sender or at a Specied Time
(ConditionalSave/Forward)...............150
UsingtheFaxBoxFeatures..................160
UsingtheInbox........................160
UsingtheCondentialBox................161
UsingtheStoredDocumentsBox...........162
UsingthePollingSendBox................162
UsingtheBoardBox.....................163
UsingOtherFaxingFeatures.................164
PrintingFaxReportandList...............164
SettingSecurityforFaxing................165
CheckingFaxJobs......................166
MenuOptionsforFaxMode.................168
Recipient.............................168
FaxSettings...........................168
More................................170
MenuOptionsforFaxSettings...............171
User's Guide
Contents
6

QuickOperationButton..................171
SendSettings..........................171
ReceiveSettings........................172
ReportSettings........................ 176
BasicSettings..........................176
SecuritySettings........................177
CheckFaxConnection...................178
FaxSettingWizard......................178
MenuOptionsforUserSettings.............. 178
MenuOptionsforFaxBox..................179
Replacing Ink Supply Units and Other
Consumables
Checking the Status of the Remaining Ink and
theMaintenanceBox......................180
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 180
Checking the Status of the Remaining Ink
andtheMaintenanceBox-Windows.........180
Checking the Status of the Remaining Ink
andtheMaintenanceBox-MacOSX........180
InkSupplyUnitCodes.....................181
InkSupplyUnitHandlingPrecautions..........181
ReplacingInkSupplyUnits..................183
MaintenanceBoxCode.....................183
Maintenance Box Handling Precautions. . . . . . . . 183
ReplacingtheMaintenanceBox.............. 183
MaintenanceRollersCodes..................184
Replacing Maintenance Rollers in Paper
Cassette1.............................. 184
Replacing Maintenance Rollers in Paper
Cassette2to4...........................188
Maintaining the Printer
AdjustingthePrintQuality..................193
CheckingandCleaningthePrintHead.........194
Checking and Cleaning the Print Head -
ControlPanel..........................194
Checking and Cleaning the Print Head -
Windows.............................195
Checking and Cleaning the Print Head -
MacOSX............................ 195
AligningRuledLines......................195
Adjusting the Print Quality for Each Paper Type. . 196
CleaningthePaperPath....................196
CleaningthePaperPathforInkSmears.......196
Cleaning the Paper Path for Paper Feeding
Problems(PaperCassette)................ 197
CleaningtheADF........................ 197
CleaningtheScannerGlass..................200
SavingPower............................201
SavingPower-ControlPanel..............201
Menu Options for Settings
MenuOptionsforGeneralSettings............202
BasicSettings..........................202
PrinterSettings........................ 203
NetworkSettings.......................208
WebServiceSettings.................... 209
SystemAdministrationSettings............ 209
MenuOptionsforPrintCounter..............209
MenuOptionsforSupplyStatus..............210
MenuOptionsforMaintenance.............. 210
MenuOptionsforLanguage.................211
MenuOptionsforPrinterStatus/Print..........211
Network:.............................211
PrintStatusSheet:...................... 211
MenuOptionsforContactsManager...........212
MenuOptionsforUserSettings.............. 212
Menu Options for Authentication Device Status. . .212
Menu Options for Epson Open Platform
Information.............................213
Network Service and Software
Information
EpsonConnectService.....................214
WebCong.............................214
Running Web Cong on a Web Browser. . . . . . 215
RunningWebCongonWindows.......... 215
RunningWebCongonMacOSX..........216
WindowsPrinterDriver....................216
Restricting Settings for the Windows Printer
Driver...............................217
Making Operation Settings for the Windows
PrinterDriver......................... 217
MacOSXPrinterDriver................... 218
Making Operation Settings for the Mac OS X
PrinterDriver......................... 218
EpsonScan2(ScannerDriver)...............219
DocumentCapturePro.................... 219
PC-FAXDriver(FaxDriver).................220
FAXUtility............................. 220
EPSON Soware Updater...................221
EpsonNetCong.........................222
User's Guide
Contents
7

UninstallingApplications...................222
UninstallingApplications-Windows.........222
UninstallingApplications-MacOSX........223
InstallingApplications.....................224
InstallingaPostScriptPrinterDriver.........224
Installing the Epson Universal Printer Driver
(forWindowsOnly).....................227
UpdatingApplicationsandFirmware.......... 227
Updating the Printer's Firmware using the
ControlPanel..........................228
Solving Problems
CheckingthePrinterStatus..................229
Checking Messages on the LCD Screen. . . . . . . 229
ErrorCodeontheStatusMenu.............231
CheckingthePrinterStatus-Windows.......236
CheckingthePrinterStatus-MacOSX.......236
Checking the Soware Status. . . . . . . . . . . . . . . . 236
RemovingJammedPaper...................236
Paper Does Not Feed or Eject Correctly. . . . . . . . .237
PaperJams............................237
PaperFeedsataSlant....................238
Several Sheets of Paper are Fed at a Time. . . . . . 238
Paper Does Not Feed from the Optional
PaperCassetteUnits.....................238
Paper Does Not Feed Correctly Aer
ReplacingtheMaintenanceRollers..........238
PaperOutErrorOccurs..................238
Original Does Not Feed in the ADF. . . . . . . . . .238
PaperisNotStackedinOrder..............239
Paper is Ejected in an Unexpected Direction. . . 239
PowerandControlPanelProblems............240
PowerDoesNotTurnOn.................240
Power Does Not Turn O.................240
PowerTurnsOAutomatically.............240
LCDScreenGetsDark...................240
TouchscreenDoesNotRespond............240
Cannot Operate from the Control Panel. . . . . . 240
CannotPrintfromaComputer...............241
WhenYouCannotMakeNetworkSettings...... 242
Cannot Connect from Devices Even ough
NetworkSettingsareNoProblems.......... 242
Checking the SSID Connected to the Printer. . . 244
CheckingtheSSIDfortheComputer.........244
Suddenly the Printer Cannot Print over a
NetworkConnection......................245
Suddenly the Printer Cannot Print Using a USB
Connection.............................246
CannotPrintfromaniPhoneoriPad.......... 246
PrintingisPaused........................ 246
PrintoutProblems........................247
PrintoutisScuedorColorisMissing........247
BandingorUnexpectedColorsAppear.......247
Colored Banding Appears at Intervals of
Approximately3.3cm....................247
Blurry Prints, Vertical Banding, or
Misalignment..........................248
PrintQualityisPoor.....................248
Paper Is Smeared or Scued...............249
Paper is Smeared During Automatic 2-Sided
Printing..............................250
PrintedPhotosareSticky.................250
Images or Photos are Printed in Unexpected
Colors...............................251
e Position, Size, or Margins of the Printout
AreIncorrect..........................251
Printed Characters Are Incorrect or Garbled. . . 251
ePrintedImageIsInverted..............252
Mosaic-LikePatternsinthePrints...........252
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........252
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 252
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............253
e Printout Problem Could Not be Cleared. . . 253
OtherPrintingProblems................... 253
PrintingIsTooSlow.....................253
Printing Slows Down Dramatically During
ContinuousPrinting.....................254
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................254
PostScriptPrinterDriverProblems............254
Printer Does Not Print While Using
PostScriptPrinterDriver................. 254
Printer Does Not Print Correctly While
UsingPostScriptPrinterDriver.............255
Print Quality Is Poor While Using PostScript
PrinterDriver......................... 255
Printing Is Too Slow While Using PostScript
PrinterDriver......................... 255
CannotStartScanning.....................255
ScannedImageProblems...................256
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......256
Straight Lines Appear when Scanning from
ADF................................256
e ImageQualityIsRough...............257
Oset Appears in the Background of Images. . . 257
TextisBlurred.........................257
User's Guide
Contents
8

Moiré Patterns (Web-Like Shadows) Appear. . . 257
Cannot Scan the Correct Area on the
ScannerGlass..........................258
Text is Not Recognized Correctly when
SavingasaSearchablePDF................258
Cannot Solve Problems in the Scanned Image. . 258
OtherScanningProblems...................259
ScanningSpeedIsSlow...................259
Cannot Send the Scanned Image by Email. . . . . 259
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 260
Problems when Sending and Receiving Faxes. . . . .260
CannotSendorReceiveFaxes..............260
CannotSendFaxes......................261
Cannot Send Faxes to a Specic Recipient.....262
CannotSendFaxesataSpeciedTime....... 262
CannotReceiveFaxes....................263
Cannot Save Received Faxes to a Memory
Device...............................263
MemoryFullErrorOccurs................263
SentFaxQualityIsPoor..................264
FaxesAreSentattheWrongSize............264
ReceivedFaxQualityIsPoor...............265
CannotReceiveA3SizeFaxes..............265
ReceivedFaxesAreNotPrinted............ 265
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
ReceivedFaxes.........................266
OtherFaxingProblems.....................266
Cannot Make Calls on the Connected
Telephone............................266
Answering Machine Cannot Answer Voice
Calls................................266
Sender's Fax Number Not Displayed on
ReceivedFaxesortheNumberIsWrong......266
OtherProblems..........................266
Slight Electric Shock when Touching the
Printer...............................266
OperationSoundsAreLoud...............267
eDateandTimeAreIncorrect........... 267
MemoryDeviceIsnotRecognized..........267
CannotSaveDatatoaMemoryDevice.......267
ForgotYourPassword....................267
Application Is Blocked by a Firewall (for
WindowsOnly)........................268
"!" Is Displayed on the Photo Selection Screen. . 268
Installing the Optional Units
OptionalCabinetCode.....................269
InstallingtheOptionalCabinet...............269
OptionalPaperCassetteUnitCode............274
Installing the Optional Paper Cassette Units. . . . . 274
Setting the Optional Paper Cassette Unit in
thePrinterDriver.......................279
Appendix
TechnicalSpecications....................281
PrinterSpecications....................281
ScannerSpecications...................282
InterfaceSpecications...................282
FaxSpecications.......................282
NetworkFunctionList...................283
Wi-FiSpecications.....................285
EthernetSpecications...................285
SecurityProtocol.......................286
PostScriptLevel3Compatibility............286
SupportedirdPartyServices.............286
ExternalUSBDeviceSpecications..........286
Dimensions...........................287
ElectricalSpecications.................. 288
EnvironmentalSpecications..............289
SystemRequirements....................289
FontInformation.........................290
AvailableFontsforPostScript..............290
AvailableFontsforPCL(URW)............ 291
ListofSymbolSets......................292
RegulatoryInformation....................295
StandardsandApprovals................. 295
GermanBlueAngel.....................296
RestrictionsonCopying..................296
MovingandTransportingthePrinter.......... 297
MovingthePrinter......................297
Moving the Printer While the Optional Paper
CassetteUnitsareAttached................299
Moving the Printer While the Optional
CabinetisAttached..................... 300
TransportingthePrinter..................301
Accessing an External USB Device From a
Computer..............................301
UsinganEmailServer..................... 302
ConguringMailServer..................302
EmailServerSettingItems................303
CheckinganEmailServerConnection....... 303
WheretoGetHelp........................304
TechnicalSupportWebSite................304
ContactingEpsonSupport................304
User's Guide
Contents
9

About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
❏Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“EPSON Soware Updater” on page 221
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
User's Guide
About This Manual
10

Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server
2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
®
Wi n d o w s
®
8.1 operating system
❏Microso
®
Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
®
Wi n d o w s Vi s t a
®
operating system
❏Microso
®
Wi n d o w s
®
XP operating system
❏Microso
®
Wi n d o w s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2008 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
11

Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
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Important Instructions
12

❏e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
❏Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
User's Guide
Important Instructions
13

❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the document cover.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply units are removed.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
User's Guide
Important Instructions
14

Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Using the Optional Cabinet
❏is cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do
not install any other products except for the specied printer and paper cassette unit.
❏Do not climb on the cabinet or place heavy object on it.
❏Make absolutely sure both stands are attached securely, otherwise the printer may fall.
❏Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws
supplied with the cabinet.
❏When using the printer, make sure you lock the casters at the front of the cabinet.
❏Do not move the cabinet when the casters are locked.
❏When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over
uneven or rough surfaces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
User's Guide
Important Instructions
15

Printer Basics
Part Names and Functions
AADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF.
BADF edge guides Feed originals straight into the printer. Slide to the edges of the
originals.
CADF input tray (F) Feeds originals automatically.
DADF output tray Holds originals ejected from the ADF.
EInk cases (P1, P2) Insert the ink supply units.
FPaper cassette 1, Paper cassette 2 (C1, C2) Loads paper.
GPaper cassette 3, Paper cassette 4 (C3, C4) Optional paper cassette units. Loads paper.
HCabinet Optional cabinet. Stores paper or other consumables.
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Printer Basics
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AEdge guides Feed the paper straight into the printer. Slide to the
edges of the paper.
BPaper support Supports loaded paper.
CRear paper feed (B1) Loads paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper.
FEdge guides Feed the paper straight into the printer. Slide to the
edges of the paper.
GPaper cassette Loads paper.
User's Guide
Printer Basics
17

ADocument cover Blocks external light while scanning.
BScanner glass Scans placed originals.
CControl panel Indicates the printer's status and allows you to make
print settings.
DExternal interface USB port Connects memory devices.
EPrint head Fires ink.
FFront cover (A) Open when removing jammed paper inside the printer.
User's Guide
Printer Basics
18

c
Important:
Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.
ARear cover 2 (D2) Remove when removing jammed paper.
BAC inlet Connects the power cord.
CRear cover 1 (D1) Open when replacing the maintenance box or
maintenance rollers, or removing jammed paper.
DRear cover (E) Cover for optional paper cassette units.
Open when replacing the maintenance rollers or
removing jammed paper.
User's Guide
Printer Basics
19

EService USB port USB port for future use.
Do not remove the sticker.
FLINE port Connects a phone line.
GEXT. port Connects external phone devices.
HLAN port Connects a LAN cable.
IUSB port Connects a USB cable.
Control Panel
Buttons and Lights
ATurns the printer on or o.
Unplug the power cord when the power light is o.
BPass a smart device over this mark to print or scan from the smart device directly.
CTurns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
DDisplays the home screen.
EDisplays menus and messages.
FLogs you out if you log in to a printer on which Access Control is set to On.
This menu is not available when the user restriction feature is disabled.
GDisplays the solutions when you are in trouble.
HStops the current operation.
IPauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
JResets the current settings to user default settings. If user default settings have not been made, resets to the
factory default.
KDisplays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
User's Guide
Printer Basics
20