Epson XP-431 User manual

XP-431 User's Guide

Contents
XP-431 User's Guide.................................................................................................................................. 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights.................................................................................................. 14
Adjusting Control Panel Position ................................................................................................... 15
Changing LCD Screen Language.................................................................................................. 15
Turning Off Control Panel Sounds................................................................................................. 17
Product Parts Locations..................................................................................................................... 17
Product Parts - Top........................................................................................................................ 18
Product Parts - Inside.................................................................................................................... 20
Product Parts - Back...................................................................................................................... 21
The Power Off and Sleep Timers ....................................................................................................... 21
Changing the Power Off and Sleep Timer Settings From the Control Panel.................................. 21
Changing the Power and Sleep Timer Settings - Windows............................................................ 23
Changing the Power and Sleep Timer Settings - OS X.................................................................. 24
Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 25
Using Epson Email Print ............................................................................................................... 26
Using the Epson iPrint Mobile App ................................................................................................ 26
Using Epson Remote Print ........................................................................................................... 27
Using Epson Scan to Cloud........................................................................................................... 27
Using AirPrint .................................................................................................................................... 28
Using Google Cloud Print................................................................................................................... 28
Setting Up Google Cloud Print on a Chromebook ......................................................................... 29
Using the Mopria Print Service .......................................................................................................... 30
Wi-Fi Networking....................................................................................................................................... 31
Wi-Fi Infrastructure Mode Setup......................................................................................................... 31
Selecting Wireless Network Settings From the Control Panel ....................................................... 32
Wi-Fi Direct Mode Setup .................................................................................................................... 34
Enabling Wi-Fi Direct Mode........................................................................................................... 35
Wi-Fi Protected Setup (WPS)............................................................................................................. 37
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Using WPS to Connect to a Network............................................................................................. 38
Printing a Network Status Sheet......................................................................................................... 38
Changing or Updating Network Connections ..................................................................................... 40
Accessing the Web Config Utility................................................................................................... 40
Changing a USB Connection to a Wi-Fi Connection...................................................................... 41
Connecting to a New Wi-Fi Router ................................................................................................ 41
Disabling Wi-Fi Features............................................................................................................... 42
Loading Paper ........................................................................................................................................... 43
Loading Paper for Documents and Photos......................................................................................... 43
Loading Envelopes ............................................................................................................................ 46
Paper Loading Capacity..................................................................................................................... 49
Available Epson Papers..................................................................................................................... 49
Borderless Paper Type Compatibility................................................................................................. 51
Paper or Media Type Settings - Control Panel ................................................................................... 52
Paper or Media Type Settings - Product Software.............................................................................. 52
Placing Originals on the Product............................................................................................................. 54
Placing Originals on the Scanner Glass............................................................................................. 54
Copying...................................................................................................................................................... 56
Copying Documents or Photos........................................................................................................... 56
Paper Size Settings - Copying....................................................................................................... 58
Copying Options............................................................................................................................ 58
Copying and Restoring Photos........................................................................................................... 59
Printing from a Computer......................................................................................................................... 62
Printing with Windows........................................................................................................................ 62
Selecting Basic Print Settings - Windows...................................................................................... 62
Print Quality Options - Windows ............................................................................................... 65
Multi-Page Printing Options - Windows..................................................................................... 65
Selecting Double-sided Printing Settings - Windows..................................................................... 65
Double-sided Printing Options - Windows................................................................................. 67
Selecting Additional Layout and Print Options - Windows............................................................. 67
Custom Color Correction Options - Windows............................................................................ 69
Image Options and Additional Settings - Windows.................................................................... 70
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Header/Footer Settings - Windows........................................................................................... 70
Selecting a Printing Preset - Windows........................................................................................... 71
Selecting Extended Settings - Windows........................................................................................ 73
Extended Settings - Windows................................................................................................... 74
Printing Your Document or Photo - Windows................................................................................. 75
Checking Print Status - Windows.............................................................................................. 77
Selecting Default Print Settings - Windows.................................................................................... 77
Changing the Language of the Printer Software Screens......................................................... 78
Changing Automatic Update Options ............................................................................................ 79
Printing with OS X .............................................................................................................................. 80
Selecting Basic Print Settings - OS X ............................................................................................ 81
Print Quality Settings - OS X..................................................................................................... 84
Print Options - OS X.................................................................................................................. 85
Selecting Page Setup Settings - OS X........................................................................................... 85
Selecting Print Layout Options - OS X........................................................................................... 86
Managing Color - OS X.................................................................................................................. 87
Color Matching and Color Options - OS X................................................................................. 88
Selecting Printing Preferences - OS X........................................................................................... 89
Printing Preferences - OS X...................................................................................................... 90
Printing Your Document or Photo - OS X....................................................................................... 90
Checking Print Status - OS X.................................................................................................... 91
Cancelling Printing Using a Product Button........................................................................................ 92
Scanning.................................................................................................................................................... 93
Starting a Scan................................................................................................................................... 93
Starting a Scan Using the Product Control Panel.......................................................................... 93
Changing Default Scan Button Settings.................................................................................... 95
Starting a Scan Using the Epson Scan Icon.................................................................................. 96
Starting a Scan from a Scanning Program..................................................................................... 98
Selecting Epson Scan Settings ........................................................................................................ 100
Scan Modes................................................................................................................................. 100
Selecting the Scan Mode............................................................................................................. 101
Scanning in Full Auto Mode......................................................................................................... 101
Available Image Adjustments - Full Auto Mode....................................................................... 104
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Scanning in Home Mode ............................................................................................................. 104
Selecting a Scan Area - Home Mode...................................................................................... 107
Available Image Adjustments - Home Mode........................................................................... 109
Selecting a Scan Size - Home Mode....................................................................................... 110
Scanning in Office Mode.............................................................................................................. 114
Selecting a Scan Area - Office Mode ...................................................................................... 115
Available Image Adjustments - Office Mode ........................................................................... 117
Scanning in Professional Mode................................................................................................... 118
Available Image Types - Professional Mode........................................................................... 121
Selecting a Scan Area - Professional Mode............................................................................ 121
Available Image Adjustments - Professional Mode................................................................. 123
Selecting a Scan Size - Professional Mode............................................................................. 125
Image Preview Guidelines........................................................................................................... 128
Scan Resolution Guidelines ........................................................................................................ 128
Selecting Scan File Settings........................................................................................................ 130
Available Scanned File Types and Optional Settings.............................................................. 131
Scanning with OS X Using Image Capture....................................................................................... 132
Available Scan Settings - OS X Image Capture........................................................................... 134
Scanning from Smart Devices.......................................................................................................... 134
Scanning Special Projects................................................................................................................ 134
Scanning to Online Destinations Using Easy Photo Scan........................................................... 135
Scanning Using Easy Photo Scan .......................................................................................... 135
Uploading Scanned Images to Facebook............................................................................... 137
Uploading Scanned Images to Picasa.................................................................................... 139
Uploading Scanned Images to Evernote................................................................................. 141
Uploading Scanned Images to SugarSync ............................................................................. 143
Uploading Scanned Images to a Web Folder.......................................................................... 145
Uploading Scanned Images to Email...................................................................................... 147
Saving Scanned Images to a Folder....................................................................................... 148
Epson JPEG File Settings....................................................................................................... 149
Epson TIFF and Multi-TIFF File Settings ................................................................................ 150
Scanning to a PDF File................................................................................................................ 151
Restoring Photo Colors as You Scan .......................................................................................... 154
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Using Memory Cards With Your Product .............................................................................................. 156
Inserting a Memory Card.................................................................................................................. 156
Memory Card Types.................................................................................................................... 157
Memory Card File Specifications................................................................................................. 157
Removing a Memory Card........................................................................................................... 158
Printing from a Memory Card ........................................................................................................... 158
Viewing and Printing Photos........................................................................................................ 159
Viewing and Printing Individual Photos................................................................................... 159
Viewing and Printing Individual Photos Using the Slide Show ................................................ 161
Cropping Photos Displayed on the LCD Screen ..................................................................... 164
Print Setting Options - Photo Mode......................................................................................... 164
Printing Photo Layouts From a Memory Card......................................................................... 164
Photo Layout Options ............................................................................................................. 167
Scanning to a Memory Card............................................................................................................. 167
Transferring Photos on a Memory Card ........................................................................................... 168
Setting Up File Sharing for Photo Transfers From Your Computer.............................................. 168
Transferring Photos from a Memory Card to Your Computer ...................................................... 169
Printing Personalized Projects............................................................................................................... 171
Printing Lined Paper and Graph Paper............................................................................................. 171
Printing Personalized Note Paper .................................................................................................... 173
Printing Calendar Pages .................................................................................................................. 175
Replacing Ink Cartridges........................................................................................................................ 178
Check Cartridge Status.................................................................................................................... 178
Checking Cartridge Status on the LCD Screen............................................................................ 178
Checking Cartridge Status with Windows.................................................................................... 180
Checking Cartridge Status with OS X.......................................................................................... 183
Purchase Epson Ink Cartridges........................................................................................................ 184
Ink Cartridge Part Numbers......................................................................................................... 184
Removing and Installing Ink Cartridges............................................................................................ 185
Replacing Ink Cartridges Using a Computer Utility........................................................................... 190
Printing with Black Ink and Expended Color Cartridges ................................................................... 191
Printing with Expended Color Cartridges - Windows ................................................................... 191
Printing with Expended Color Cartridges - OS X ......................................................................... 192
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Conserving Low Black Ink with Windows ......................................................................................... 193
Adjusting Print Quality............................................................................................................................ 195
Print Head Maintenance................................................................................................................... 195
Print Head Nozzle Check............................................................................................................. 195
Checking the Nozzles Using the Product Control Panel ......................................................... 195
Checking the Nozzles Using a Computer Utility...................................................................... 198
Print Head Cleaning .................................................................................................................... 199
Cleaning the Print Head Using the Product Control Panel...................................................... 200
Cleaning the Print Head Using a Computer Utility................................................................... 202
Print Head Alignment ....................................................................................................................... 205
Aligning the Print Head Using the Product Control Panel............................................................ 205
Aligning the Print Head Using a Computer Utility......................................................................... 207
Cleaning the Paper Path .................................................................................................................. 209
Cleaning and Transporting Your Product ............................................................................................. 210
Cleaning Your Product..................................................................................................................... 210
Transporting Your Product............................................................................................................... 210
Solving Problems.................................................................................................................................... 213
Checking for Software Updates........................................................................................................ 213
Product Status Messages ................................................................................................................ 214
Running a Product Check ................................................................................................................ 215
Resetting Control Panel Defaults ..................................................................................................... 217
Solving Setup Problems................................................................................................................... 218
Noise After Ink Installation........................................................................................................... 219
Software Installation Problems.................................................................................................... 219
Control Panel Setup Problems .................................................................................................... 219
USB Connection Problems.......................................................................................................... 220
Solving Network Problems............................................................................................................... 220
Product Cannot Connect to a Wireless Router or Access Point .................................................. 220
Network Software Cannot Find Product on a Network................................................................. 221
Product Does Not Appear in OS X Printer Window...................................................................... 222
Cannot Print Over a Network....................................................................................................... 223
Cannot Scan Over a Network...................................................................................................... 224
Solving Copying Problems............................................................................................................... 224
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Product Makes Noise, But Nothing Copies.................................................................................. 225
Product Makes Noise When It Sits for a While............................................................................. 225
Solving Paper Problems................................................................................................................... 225
Paper Feeding Problems............................................................................................................. 225
Paper Jam Problems................................................................................................................... 226
Paper Ejection Problems............................................................................................................. 227
Solving Problems Printing from a Computer..................................................................................... 228
Nothing Prints.............................................................................................................................. 228
Product Icon Does Not Appear in Windows Taskbar................................................................... 229
Error After Cartridge Replacement.............................................................................................. 230
Printing is Slow............................................................................................................................ 230
Solving Page Layout and Content Problems.................................................................................... 231
Inverted Image............................................................................................................................. 232
Too Many Copies Print................................................................................................................ 232
Blank Pages Print........................................................................................................................ 232
Incorrect Margins on Printout....................................................................................................... 233
Border Appears on Borderless Prints.......................................................................................... 233
Incorrect Characters Print............................................................................................................ 234
Incorrect Image Size or Position.................................................................................................. 234
Slanted Printout........................................................................................................................... 235
Solving Print Quality Problems......................................................................................................... 235
White or Dark Lines in Printout.................................................................................................... 236
Blurry or Smeared Printout.......................................................................................................... 236
Faint Printout or Printout Has Gaps............................................................................................. 238
Grainy Printout............................................................................................................................. 238
Incorrect Colors........................................................................................................................... 239
Solving Scanning Problems ............................................................................................................. 240
Scanning Software Does Not Operate Correctly ......................................................................... 240
Cannot Start Epson Scan............................................................................................................ 241
Solving Scanned Image Quality Problems....................................................................................... 241
Image Consists of a Few Dots Only............................................................................................. 242
Line of Dots Appears in All Scanned Images............................................................................... 242
Straight Lines in an Image Appear Crooked................................................................................ 243
9

Image is Distorted or Blurry......................................................................................................... 243
Image Colors are Patchy at the Edges ........................................................................................ 243
Image is Too Dark ....................................................................................................................... 244
Back of Original Image Appears in Scanned Image .................................................................... 244
Ripple Patterns Appear in an Image............................................................................................ 244
Image is Scanned Upside-Down ................................................................................................. 244
Scanned Image Colors Do Not Match Original Colors................................................................. 245
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 245
Scanned Image Edges are Cropped ........................................................................................... 246
Solving Memory Card Problems....................................................................................................... 246
Memory Card Does Not Fit Into a Slot......................................................................................... 246
Cannot View or Print Photos from a Memory Card...................................................................... 246
Cannot Transfer Photos To or From a Memory Card................................................................... 247
Uninstall Your Product Software....................................................................................................... 247
Uninstalling Product Software - Windows.................................................................................... 248
Uninstalling Product Software - OS X.......................................................................................... 249
Where to Get Help............................................................................................................................ 249
Technical Specifications ........................................................................................................................ 252
Windows System Requirements ...................................................................................................... 252
OS X System Requirements............................................................................................................. 253
Printing Specifications...................................................................................................................... 253
Scanning Specifications................................................................................................................... 253
Paper Specifications ........................................................................................................................ 254
Printable Area Specifications ........................................................................................................... 255
Ink Cartridge Specifications.............................................................................................................. 257
Memory Card Specifications ............................................................................................................ 257
Dimension Specifications................................................................................................................. 258
Electrical Specifications ................................................................................................................... 258
Environmental Specifications........................................................................................................... 259
Interface Specifications.................................................................................................................... 259
Network Interface Specifications...................................................................................................... 259
Safety and Approvals Specifications................................................................................................ 260
10

Notices ..................................................................................................................................................... 261
FCC Compliance Statement............................................................................................................. 261
Trademarks...................................................................................................................................... 262
Copyright Notice............................................................................................................................... 262
libTIFF Software Acknowledgment.............................................................................................. 263
A Note Concerning Responsible Use of Copyrighted Materials................................................... 263
Default Delay Times for Power Management for Epson Products............................................... 264
Copyright Attribution.................................................................................................................... 264
11

XP-431 User's Guide
Welcome to the XP-431 User's Guide.
For a printable PDF copy of this guide, click here.
13

Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
The Power Off and Sleep Timers
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Adjusting Control Panel Position
Changing LCD Screen Language
Turning Off Control Panel Sounds
Parent topic: Product Basics
Control Panel Buttons and Lights
1The power button and the power light
2The home button
3 The LCD screen
14

4The back button
5 The arrow buttons and the OK button
6 The +and –buttons (increase or decrease the number of copies)
7 The start button
8The stop button
Parent topic: Using the Control Panel
Adjusting Control Panel Position
You can adjust the position of the control panel to make it easier to use.
• To raise the control panel, lift it up from the bottom.
• To lower the control panel, squeeze the release bar and gently push the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage
your product.
Parent topic: Using the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the left or right arrow button to select Setup and press the OK button.
15

You see this screen:
3. Press the up or down arrow button to select Printer Setup and press the OK button.
You see this screen:
4. Press the up or down arrow button to select Language and press the OK button.
5. Press the up or down arrow button to select a language and press the OK button.
6. Press the home button to exit.
Parent topic: Using the Control Panel
16

Turning Off Control Panel Sounds
You can turn off the sound heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Press the left or right arrow button to select Quiet Mode and press the OK button.
You see this screen:
3. Select the Off setting and press the OK button.
4. Press the home button to exit.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
17

Product Parts - Top
1 Sheet feeder
2 Paper support
3 Output tray
4 Paper stopper
5 Feeder guard
6 Edge guide
18

1 Document cover
2 Scanner glass
3 Control panel
4 Control panel release bar (beneath)
5 Memory card slot
6 Memory card access light
Parent topic: Product Parts Locations
19

Product Parts - Inside
1 Scanner unit
2 Ink cartridge holder in home position
Parent topic: Product Parts Locations
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