Epson 790 User manual

Daily Use Guide
Daily Use Guide

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Daily Use
Daily UseDaily Use
Daily Use
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
A Few Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 8
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Loading Special Paper and Other Media . . . . . . . . . . . . . . . . . 8
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . 11
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . 12
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Printer's Control Panel . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Online Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Options and Consumable Products . . . . . . . . . . . . . . . . 21
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . 21

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Where to Find Information
Setup Guide
This guide will help you set up and begin using your printer. It
includes information on setting up your printer and installing the
printer software.
Daily Use guide
This guide provides information on normal printer operation. It
also contains troubleshooting tips.
EPSON PhotoQuicker User’s Guide
This guide provides basic information on EPSON PhotoQuicker
utility to print your photo data. It also contains troubleshooting
tips.
Reference Guide included on the CD-ROM
The Reference Guide contained on the CD-ROM included with
your printer provides detailed information about printer software
settings, printing on special paper, maintenance, and problem
solving.

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.

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Safety Instructions
Important Safety Instructions
Read all of these instructions before using your printer. Also, be
sure to follow all warnings and instructions marked on the
printer.
❏Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏Take care not to spill liquid on the printer.
❏Use only the type of power source indicated on the printer’s
label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or
automatic timers.
❏Keep the entire computer system away from potentialsources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with the printer, make sure that
the total ampere rating of the devices plugged into the
extension corddoes not exceed the cord’sampere rating. Also,
make sure that the total ampere rating of all devices plugged
into the wall outlet does not exceed the wall outlet’s ampere
rating.
❏Do not attempt to service the printer yourself.
❏If you plan to use the printer in Germany, the building
installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and
over-current protection for this printer.
❏Unplug the printer and refer servicing to qualified service
personnel under the following conditions:

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The power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
A Few Precautions
Take note of the following when using the printer, handling the
ink cartridges, or choosing a location for the printer.
When using the printer
Observe the following:
❏Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏Do not move the print head by hand; otherwise, you may
damage the printer.
❏Always turn the printer off using the Ppower button. When
this button is pressed, the Ppower light flashes briefly and
then goes out. Do not unplug the printer or turn off the power
to the outlet until the Ppower light stops flashing.
❏Before transporting the printer, make sure that the print head
is in the home (far right) position and the ink cartridges are
in place.
When handling the ink cartridges
Observe the following:
❏Keep ink cartridges out of the reach of children. Do not allow
children to drink from or otherwise handle the cartridges.
❏Be careful when you handle the used ink cartridges, as there
may be some ink remaining around the ink supply port. If ink
gets on your skin, wash the area thoroughly with soap and
water.
❏If ink gets into your eyes, flush them immediately with water.
If discomfort or vision problems remain after a thorough
flushing, see a physician immediately.
❏Do not shake an ink cartridge; this can cause leakage.

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❏Install the ink cartridge immediately after you remove it from
its package. Leaving the cartridge unpacked for a long time
before use may result in reduced print quality.
❏Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
❏Do not dismantle the ink cartridges or try to refill them. This
could damage the print head.
❏After bringing an ink cartridge inside from a cold storage site,
allow it to warm up at room temperature for at least three
hours before using it.
❏Store ink cartridges in a cool, dark place.
❏Do not touch the green IC chip on the side of the cartridge.
This may affect normal operation and printing.
❏In this ink cartridge, the IC chip retains a variety of cartridge
related-information, such as the amount of ink remaining, so
that a cartridge may be removed and reinserted freely.
However, each time the cartridge is inserted, some ink is
consumed because the printer automatically performs a
reliability check.
❏If you remove an ink cartridge for later use, protect the ink
supply area from dirt and dust and store it in the same
environment as the printer. Note that there is a valve in the
ink supply port, making covers or plugs unnecessary, but care
is needed to prevent the ink from staining items that the
cartridge touches. Do not touch the ink cartridge ink supply
port or surrounding area.
When choosing a place for the printer
Observe the following:
❏Place the printer on a flat, stable surface that extends beyond
the printer base in all directions. The printer will not operate
properly if it is tilted or at an angle.
❏Leave enough space in front of the printer for paper to be fully
ejected.

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❏Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer away from direct sunlight,
strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Avoid places subject to dust.
❏Leave enough room around the printer to allow for sufficient
ventilation.
❏Place the printer near a wall outlet where the plug can be
easily unplugged.
For United Kingdom Users
Use of options
EPSON (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by EPSON (UK) Limited.
Safety information
wWarning:
This appliance must be earthed. Refer to the rating plate for
voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:
The wires in the mains lead fitted to this appliance are coloured
in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
the coloured markings used to identify the terminals in a plug,
please proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter Eor the earth symbol (G).

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The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your
printer.
Loading Paper
Loading Special Paper and Other Media
You can print on a wide variety of special media, including ink
jet paper, photo quality glossy film, photo paper, transparencies,
index cards, and adhesive sheets.
When loading special media distributed by EPSON, read the
instruction sheets packed with the media first and keep the
following points in mind. For more details on using special media,
see “Paper Handling” in the online Reference Guide.

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❏Make sure that the printable side of the paper is facing up
when loading media into the sheet feeder. See the instruction
sheets packed with the media to determine which side is the
printable surface. Some types of media have cut corners to
help identify the correct loading direction, as shown in the
illustration.
❏Make sure that the paper stack fits under the arrow mark
located on the inside surface of the left edge guide.
For more information on loading capacities for EPSON special
media, see your online Reference Guide.
About special media cleaning sheets
Cleaning sheets packaged with EPSON special media should not
be used with this printer. The cleaning function performed by
these sheets is not necessary with this type of printer, and the
sheets could jam in the printer.
Loading Envelopes
Before printing on envelopes, please read instructions and notes
on the online Reference Guide.
printable
side up
cut corner

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Printing with Windows
Printer Software Introduction
The printer software which comes with your printer includes a
printer driver and printer utilities. The printer driver lets you
choose from a wide variety of settings to get the best results from
your printer. The printer utilities help you check the printer and
keep it in top operating condition.
If you encounter any problems when using the printer software,
access to the Technical Support Web Site for help by clicking
Technical Support on the Main menu of the printer software.
Accessing the printer software
You can access the printer software from most Windows
applications, from the Windows Start menu.
From Windows applications
1. From the File menu, click Print or Print Setup.
2. In the dialog box that appears, click Printer, Setup, Options,
or Properties. (Dependingon your application, you may need
to click a combination of these buttons.) The printer driver
opens.
From the Start menu
1. Click Start, point to Settings, then click Printers.
2. For Windows Me, 98 and 95 users, select your printer, then
click Properties on the File menu.
For Windows 2000 users, select your printer, then click
Printing Preferences on the File menu.
For Windows NT 4.0 users, select your printer, then click
Document Defaults on the File menu.
The printer driver opens.

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Making Changes to Printer Settings
The printer driver features the following menus and settings.
The Mode settings on the Main menu are arranged to give you
three levels of control over the printer driver: Automatic,
PhotoEnhance and Custom.
In addition to making comprehensive Mode settings that affect
overall print quality, you can also modify individual aspects of
your printout using the Paper and Layout menus. For more
information about the Paper and Layout menus, see your online
Reference Guide.
Making the Media Type setting
The Media Type setting determines what other settings are
available, so you should always make this setting first.
On the Main menu, select the Media Type setting that matches
the media that is loaded in the printer.
Main: Media Type, Ink, Mode, Print Preview
Paper: Paper Size, Copies, Orientation, Printable Area
Layout: Reduce/Enlarge, Multi-Page, Watermark

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Printing with Macintosh
Printer Software Introduction
The printer software which comes with your printer includes a
printer driver and printer utilities. The printer driver lets you
choose from a wide variety of settings to get the best results from
your printer. The printer utilities help you check the printer and
keep it in top condition.
For information on using the printer utilities, see “Using the
Printer Utilities” in the online Reference Guide.
Making Changes to Printer Settings
You will find the printer driver settings in the following dialog
boxes.
❏Print dialog box (click Print on the File menu of your
application or click Options in the Page Setup dialog box)
❏Page Setup dialog box (click Page Setup on the File menu of
your application)
❏Layout dialog box (click the Layout icon button in the Print
dialog box)
❏Background Printing dialog box (click the Background
Printing icon button located in the Print dialog box)
❏Preview dialog box (click the Preview icon button and then
click Preview in the Print dialog box)
The Mode settings in the Print dialog box are arranged to give you
three levels of control over the printer driver: Automatic,
PhotoEnhance and Custom.
In addition to making comprehensive Mode settings that affect
overall print quality, you can also modify individual aspects of
your printout using the settings contained in the Page Setup and
the Layout dialog boxes.

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Making the Media Type setting
The Media Type setting determines what other settings are
available, so you should always make this setting first.
In the Print dialog box, select the Media Type setting that matches
the paper you loaded in the printer.
You can find the correspondences on the online Reference Guide.
Replacing Ink Cartridges
Using the Printer's Control Panel
This printer uses ink cartridges equipped with IC chips. The IC
chip accurately monitors the amount of ink used by each
cartridge, so even if a cartridge is removed and later inserted
again, all of its ink can be used. However, some ink is consumed
each time the cartridge is inserted because the printer
automatically checks reliability.
You can replace an ink cartridge using the printer’s control panel
or using the Status Monitor utility. To replace an ink cartridge
using the eink cartridge replacement button on the printer’s
control panel, follow the steps below. To replace an ink cartridge
or check ink levels using the Status Monitor utility, refer to “Using
the Status Monitor” in the online Reference Guide.
cCaution:
❏EPSON recommends the use of genuine EPSON ink
cartridges. Other products not manufactured by EPSON
may cause damage to your printer not covered by EPSON's
warranties.
❏Do not refill the ink cartridges. The printer calculates the
amount of ink remaining using an IC chip on the ink
cartridge.
Note:
You cannot continue printing with one ink cartridge empty, even if the
other cartridge still contains ink. Before printing, replace the empty
cartridge.

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1. Make sure that the printer is on, but not printing. Then, open
the printer cover.
2. Press down the eink cartridge replacement button. The print
head moves left to the Ink cartridge replacement position. The
Ppower light begins to flash, and the berror light begins
to flash or remains on. To discover which cartridge requires
replacing, refer to the table below, or check EPSON Status
Monitor 3 (for Windows) or EPSON StatusMonitor (for
Macintosh).
O= on, N= off, F= flashing
cCaution:
Do not move the print head by hand, as this may damage the
printer. Always press the eink cartridge replacement
button to move it.
3. Lift up the ink cartridge clamp as far as it will go. Take the
cartridge out of the printer. If the cartridge is empty, dispose
of it properly. Do not take the used cartridge apart or try to
refill it.
4. Remove the new ink cartridge from its protective bag and
then only peel off the yellow tape seal. Do not touch the green
chip on the side of the cartridge.
Lights Action
F bReplace the black ink cartridge if the berror light
flashes at the same speed as the power light.
Black ink cartridge:
T007 (Standard capacity)
T010 (Light capacity)
F bReplace the color ink cartridge if the berror light
flashes at twice the speed of the Ppower light.
Color ink cartridge: T008
O bReplace both the black and color ink cartridges if
this light remains on.

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cCaution:
❏You must remove the yellow tape seal from the cartridge
before installing it; otherwise, the cartridge will become
unusable and you will be unable to print.
❏Do not remove the tape seal from the bottom of the
cartridge; otherwise, ink will leak.
❏Do not touch the green IC chip on the side of the
cartridge; otherwise, normal operation and printing
may not be possible.
❏Do not remove the green IC chip from the side of the
cartridge. If you install an ink cartridge without an IC
chip, the printer may be damaged.
5. Align the tabs on the ink cartridge so that they are resting on
the tabs protruding from the base of the opened ink cartridge
clamp. Push the clamps down until they lock firmly into place.
cCaution:
❏Make sure that the ink cartridge tabs are not under the
hinges protruding from the base of the opened ink
cartridge clamp, as this could damage the clamp.
❏After you remove an ink cartridge from the printer,
please insert a new one immediately. If no cartridge is
present, the print head may dry out and become unable
to print.
6. Press the eink cartridge replacement button. The printer
moves the print head and begins charging the ink delivery
system. This process takes about one minute to complete.
When the ink charging process is finished, the printer returns
the print head to its home position, the Ppower light stops
flashing and remains on and the berror light goes out.
cCaution:
The Ppower light continues to flash while the printer is
charging ink. Never turn off the printer while this light is
flashing. Doing so can result in incomplete charging of ink.
7. Close the printer cover.

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Troubleshooting
Online Problem Solving
For Windows users
If you encounter a problem, access the Problem Solver or
Technical Support Web Site in one of the following ways:
❏From the Windows Start menu.
Click Start, point to Programs and then to Epson, then click
Technical Support.
❏From Status Monitor 3
Click Technical Support in the Status Monitor 3 dialog box.
❏From your printer driver
Click Technical Support on the Main menu of the printer
driver.
For Macintosh users
To access Technical Support, insert the CD in the CD-ROM drive.
If separate folders for several languages appear, double-click the
folder for your preferred language. Open the Installer folder and
then double-click the Technical Support Web Site icon.
Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, read the information in this section.
Printer does not work correctly with the USB cable
❏Use the USB cable (C83623✽) recommended in “System
Requirements” in the online Reference Guide.
❏For best results, you should connect the printer directly to the
computer’s USB port.

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❏For Windows Me and 98, try reinstalling the USB printer
device driver and the printer software. First, uninstall EPSON
Printer Software using the Add/Remove Programs utility in
the Control Panel, then uninstall EPSON USB Printer Devices.
Next, reinstall the software as described in Setup Guide. If
EPSON USB Printer Devices is not registered in the
Add/Remove Programs list, access the CD-ROM and double-
click epusbun.exe. in Win9x folder. Then follow the
on-screen instructions.
Operating system
Your computer must be a Windows Me, 98 or Windows 2000 pre-
installed model.
Printer software installation
❏When using Windows 2000, you must follow the steps in the
Setup Guide to install the printer software; otherwise,
Microsoft’s Universal driver may be installed instead.
❏If the Digital Signature Not Found dialog box appears during
the installation process, click Yes. If you click No, you must
follow the steps in the Setup Guide to install the printer
software again.
USB driver installation
For Windows Me, 98 and 2000 users, follow the directions below
to ensure that the USB driver is installed correctly.
1. Click the Start button, point to Settings, and click Printers.
Select the icon for your printer, then click Properties on the
File menu.
2. For Windows Me and 98 users, click the Details tab and make
sure that EPUSBx: (EPSON Stylus PHOTO 790) is displayed in
the Print to the following port list box. For Windows 2000
users, click the Ports tab and make sure that USBxxx, EPSON
Stylus PHOTO 790 is displayed in the Print to the following
port(s) list box.

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The Device Manager menu (for Windows Me and
98)
If you canceled the plug-and-play driver installation before the
procedure was complete, either the USB printer device driver or
the printer driver may be incorrectly installed.
Follow the steps below to check the installation and reinstall the
drivers.
1. Turn the printer on. Plug the USB cable into the printer and
the computer.
2. Right-click the My Computer icon on your desktop, then
click Properties.
3. Click the Device Manager tab.
If your drivers are correctly installed, EPSON USB Printer
Devices should appear on the Device Manager menu.
If EPSON USB Printer Devices does not appear on the Device
Manager menu, click the plus (+) sign beside Other devices
to view the installed devices.
If USB Printer appears under Other devices, the USB printer
device driver is not installed correctly. If EPSON Stylus
PHOTO 790 appears, the printer driver is not installed
correctly.
4. Under Other devices, select USB Printer or EPSON Stylus
PHOTO 790 and click Remove. Then, click OK.
5. When the following dialog box appears, click OK. Then click
OK to close the System Properties dialog box.

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6. Turn off the printer and restart your PC. Then, reinstall the
drivers from the beginning, following the instructions in the
Setup Guide.
Maintenance
To keep your printer is good working condition, use the following
utilities included in your printer software. To determine which
utility to use, locate your problem in the list, then try the solutions
recommended for that problem. If you need help accessing the
printer software, see “Printing with Windows” on page 10, or
“Printing with Macintosh” on page 12 For more details about
maintaining your printer, see your online Reference Guide.
Utility Problem and Solution
Nozzle
Check
The lines, images, or
text in your printout
contain gaps or are
faint.
For Windows users, access
the printer software and
click the Utility tab, then
click the Nozzle Check
button.
For Macintosh users, access
the Print or Page Setup
dialog box and click the
Utility icon button, then click
the Nozzle Check button in
the Utility dialog box.
Follow the on-screen
instructions to check the
print head nozzles. If any
segments are missing or
faint in the printed pattern,
the print head nozzles may
be clogged.