Epson TM-C3500 Series User manual

HVP Plug-in Module
User's Guide
Describes features for the product.
Describes information about the product.
Describes how to set up the printing environment.
Series
M00090300
Rev. A
Product Overview
Setting Up the Printing Environment
Product information

2
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes
no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by Seiko Epson Corporation.
Trademarks
Microsoft, Windows, Windows Vista, Windows Server, Win32, Visual Basic, Visual C++, and Visual
C#are registered trademarks of Microsoft Corporation in the United States and other countries.
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.
All other trademarks are the property of their respective owners and used for identification purpose only.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks
or registered trademarks of SAP AG in Germany and in several other countries.
Copyright © 2015 Seiko Epson Corporation. All rights reserved.

3
For Safety
Key to Symbols
Thesymbolsinthismanualareidentifiedbytheirlevelofimportance,asdefinedbelow.Readthe
followingcarefullybeforehandlingtheproduct.
Restriction of Use
Whenthisproductisusedforapplicationsrequiringhighreliability/safetysuchastransportation
devicesrelatedtoaviation,rail,marine,automotiveetc.;disasterpreventiondevices;varioussafety
devicesetc;orfunctional/precisiondevicesetc,youshouldusethisproductonlyaftergiving
considerationtoincludingfail‐safesandredundanciesintoyourdesigntomaintainsafetyandtotal
systemreliability.Becausethisproductwasnotintendedforuseinapplicationsrequiringextremely
highreliability/safetysuchasaerospaceequipment,maincommunicationequipment,nuclearpower
controlequipment,ormedicalequipmentrelatedtodirectmedicalcareetc,pleasemakeyourown
judgmentonthisproduct’ssuitabilityafterafullevaluation.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.

4
About this Manual
Aim of the Manual
Thismanualisintendedforusersofthesoftwareanddevelopmentengineerstoprovideinformation
abouthowtousetheTM‐C35x0HVPPlug‐inModule.
Manual Content
Themanualismadeupofthefollowingsections:
Chapter 1 Product Overview
Chapter 2 Setting Up the Printing Environment
Chapter 3 Product information

5
Contents
■For Safety .............................................................................................................................. 3
Key to Symbols ....................................................................................................................................... 3
■Restriction of Use .................................................................................................................. 3
■About this Manual................................................................................................................ 4
Aim of the Manual ................................................................................................................................. 4
Manual Content .................................................................................................................................... 4
■Contents................................................................................................................................ 5
Product Overview ..........................................................................6
■Introduction .......................................................................................................................... 6
About this manual.................................................................................................................................. 6
SAP EH&S WWI HVP System................................................................................................................... 6
■Basic Functions and Features ............................................................................................. 7
■About the package ............................................................................................................. 7
■Specifications and Restrictions ........................................................................................... 8
Setting Up the Printing Environment .............................................9
■Operating Environment ....................................................................................................... 9
OS ............................................................................................................................................................ 9
Software .................................................................................................................................................. 9
■Setting Up the Printing Environment.................................................................................. 10
Server Settings ...................................................................................................................................... 11
Printer Settings (Using a Network-connected PC) ........................................................................... 17
Printer Settings (Using a USB-connected PC).................................................................................... 24
SAP GLM Setting................................................................................................................................... 28
Test Printing ........................................................................................................................................... 31
Product information .....................................................................32
■OPEN SOURCE SOFTWARE LICENSE.................................................................................... 32

Chapter 1 Product Overview
6
Product Overview
Introduction
About this manual
ThismanualisaUserʹsGuidefortheHVPplug‐inforEPSONTM‐C35x0.
ThismanualexplainstheHVPplug‐insoftware,whichisrequiredwhentheprinter(TM‐C3500
Series)isbuiltintotheSAPEH&SWWIHVPSystem.
SAP EH&S WWI HVP System
ForSAPEH&SWWIHVPSystem,refertoSAPNote.
SAPNotecanbeobtainedfromSAPSupportPortal(https://support.sap.com/home.html).
Beforereadingthismanual,makesuretoreadthefollowingSAPNote.
SAPNoteNo.1394553:EH&SWWIserverinstallationinstructions
HVP is the abbreviation of High Volume Printing.

Chapter 1 Product Overview
7
Basic Functions and Features
WhenusingSAPEH&SWWIHVPSystemtoperformalargevolumeofprintingviaanetwork,
usingHVPplug‐inforEPSONTM‐C35x0allowsyoutoreducetheloadontheserverortrafficinthe
network.
About the package
HVPplug‐inforEPSONTM‐C35x0ʹspackagefileʺTM‐C35x0_HVPxxxx.zipʺcontainsthefollowing
files.
GLM is the abbreviation of Global Label Management.
Item Description
x86\HVP_PLUGIN_TM-C35x0.dll HVP plug-in module for 32-bit OS
x64\HVP_PLUGIN_TM-C35x0.dll HVP plug-in module for 64-bit OS
TM-C3500_Series_HVP_Plug-
in_Module_ug_en_rev.A.pdf
This manual
OSS.pdf Open Source Software License Terms
readme.txt Release notes
GLM
WWI
HVP Driver
HVP Plug-in
SAP EH&S WWI System
WWI Server
Application Server Network
Server
Server
Client PC
TM-C3500 Series

Chapter 1 Product Overview
8
Specifications and Restrictions
IfSAPEH&SWWIHVPSystemisnotused,HVPplug‐inforEPSONTM‐C35x0cannotbeused.
TheHVPplug‐inforEPSONTM‐C35x0canbeusedwithmodelswhichhavethefollowingmark
besidethenameplatelabelplacedontheTM‐C3500Series.
CanbeusedonlywithEthernetinterface(100BASE‐TX/10BASE‐Tinterface).
CannotbeusedwithparallelinterfaceandUSBinterface.
Mark

Chapter 2 Setting Up the Printing Environment
9
Setting Up the Printing Environment
ThissectiondescribeshowtosetuptheprintingenvironmentusingtheHVPplug‐inforEPSON
TM‐C35x0.
Operating Environment
OS
•Windows8.1(32/64bit)
•Windows8(32/64bit)
•Windows7SP1(32/64bit)
•WindowsServer2012R2
•WindowsServer2012
•WindowsServer2008R2SP1
•WindowsServer2008SP2(32/64bit)
Software
SAPEH&SWWI3.2SP38andlater

Chapter 2 Setting Up the Printing Environment
10
Setting Up the Printing Environment
InordertousetheHVPplug‐inforEPSONTM‐C35x0,performingsettingoperationsthatmatchthe
printcontenttotheServerandPrinterisnecessary.
Performthesettingoperationintheorderofprocedurebelow.
No. Item Description Ref.
1 Server Settings Installation and setting up of the HVP plug-in for EPSON
TM-C35x0
page 11
2 Printer Setting Setting up printer operation from network-connected PC page 17
Setting up printer operation from USB-connected PC page 24
3 SAP GLM Setting Set the label dimensions from the Client PC to the Server
SAP GLM.
page 28
4 Test Printing Confirmation of the content of the settings page 31
Client PC
Network
PC for setup
USB
Connection
Network
Connection
Printer
Print Data
Print Data
Print Request
Server