Epson DS-560 Installation and maintenance instructions

Network Guide
NPD4947-00 EN

Contents
Introduction
Notices..................................3
Aboutthismanual.......................3
Caution,ImportantandNote...............3
OperatingSystemVersions.................3
Wi-Fi(Wireless)NetworkBasics...............4
Infrastructure mode (To communicate
throughtheaccesspoint)..................4
Direct connection (To communicate without
usinganaccesspoint).....................5
Using Product via Network
SetuptheProductfromNetworkDevices.........6
Windows..............................6
MacOSX..............................7
Smartphoneortablet.....................7
Setting up the Infrastructure Connection
Manually................................7
Wi-FiProtectedSetup(WPS)...............7
UsingEpsonNetConfig...................12
DirectWi-FiConnection....................16
Using WPS push button for direct Wi-Fi
connection............................17
Configuring Scanning Software on Your
Computer...............................19
Settingupthescannerdriver...............19
Checkingtheproduct’sIPaddress...........21
Troubleshooting
TipsforSolvingNetworkProblems............23
Checkingproductsettings.................23
Updatingproductfirmware................23
Checking the communication using the Ping
command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SetupProblems...........................25
ConnectingtoWi-Fi.....................25
ConnectingwithdirectWi-Ficonnection......26
ScanningProblems........................27
ConnectingtoWi-Fi.....................27
SoftwareProblems........................28
UnblockingEpsonsoftware................28
Copyrights and Licenses for Network
Features
Copyrights,Trademarks,andLicenses..........29
Info-ZIPcopyrightandlicense..............29
OPENSOURCESOFTWARELICENSE........30
DS-560 Network Guide
Contents
2

Introduction
Notices
About this manual
This Network Guide provides instructions on wireless network settings for your computer, smartphone, or product,
as well as how to solve problems.
The contents of this manual and the product’s specifications are subject to change without notice.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!
Caution
must be followed carefully to avoid bodily injury.
c
Important
must be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
❏Windows 8.1 refers to Windows 8.1 and Windows 8.1 Pro.
❏Windows 8 refers to Windows 8 and Windows 8 Pro.
❏Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
❏Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.
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Introduction
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Wi-Fi (Wireless) Network Basics
There are two types of Wi-Fi connection; Infrastructure mode (to communicate through the access point) and direct
Wi-Fi connection (to communicate directly with devices without using an access point).
Infrastructure mode (To communicate through the access point)
In the Infrastructure mode, both wireless and wired computers can communicate through an access point (such as
wireless router) to send data to the network interface.
a. product
b. Wireless router (or access point)
c. Computer with Wi-Fi interface (built-in or added via USB/PC card and so on)
d. Computer with LAN port or Wi-Fi interface
e. Ethernet cable (if you connect the computer and the wireless router directly)
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(f. Internet access)
Direct connection (To communicate without using an access point)
To use the product in a wireless environment without an access point is to use a direct Wi-Fi connection.
You can connect the product wirelessly without using an access point.
For more details, see “Direct Wi-Fi Connection” on page 16.
a. product
b. Computer (with a Wi-Fi interface) or a Wi-Fi device
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Using Product via Network
Setup the Product from Network Devices
This section describes how to operate your product from network devices running Windows, Mac OS X, iOS, and
Android. The following outlines the recommended network settings for each device.
❏Windows: Using the software disc or installer from the Epson Web site.
❏Mac OS X: Using EpsonNet Setup from the Epson Web site.
❏iOS and Android: Using the Epson DocumentScan application.
See the following sections for more details on each operating system.
Windows
Setting up using the product’s software disc
To use your product from a Windows computer, set up using the product’s software disc. You can also use the software
disc if you want to use the product from a second computer or change the productfrom a USB connection to a network
connection.
If your computer does not have a CD/DVD drive, you can download the installer from the following Epson web site.
http://support.epson.net/setupnavi/
Note:
❏Before beginning setup for a computer, check that your network devices such as the router, wireless adapter, or hub are
working properly.
❏If the security alert screen for your OS or the application appears, click Unblock or Allow to create a Firewall exception.
Do not click Keep Blocking, Block, or similar command on commercially available security software screen.
Depending on the commercially available security software used, the above procedure may not establish a connection.
In this case, temporarily exit the security software and then use the product’s software.
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A
Insert the software disc into the CD-ROM/DVD drive.
Note:
If the installation screen does not automatically appear in Windows, double-click the Disk icon in Computer (or My
Computer).
B
Follow the on-screen instructions.
Mac OS X
For Mac OS X, download the software from the Epson Web site.
Note:
Check that your network devices, such as the router or wireless adapter, are working properly before starting computer
setup.
Go to the following Epson web site and follow the on-screen instructions to set up the product and a network
connection.
http://support.epson.net/setupnavi/
Smartphone or tablet
For iOS or Android smartphones or tablets, use the Epson DocumentScan application.
Epson DocumentScan allows you to wirelessly scan to your product from your smartphone or tablet.
For more information, search for Epson DocumentScan in the App Store or in Google Play to find the application.
Setting up the Infrastructure Connection Manually
Follow the steps below to manually setup the product’s infrastructure Wi-Fi connection.
Note:
Check that your Wi-Fi network is enabled before connecting to the product.
Wi-Fi Protected Setup (WPS)
There are two types of Wi-Fi Protected Setup (WPS); the WPS push button method, and the WPS PIN code method.
Note:
❏Before connecting the product to the network, check that the access point supports the WPS function.
❏For details on the access point WPS function or troubleshooting, see the access point’s user’s guide.
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WPS push button
You can setup by pushing the WPS button on a wireless router (access point). Use this method if you have already
connected other Wi-Fi enabled devices using WPS.
A
Set the connection mode switch on the product to Wi-Fi.
B
Open the input tray.
C
Turn on the product.
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D
Hold down the Connect button on the product for at least three seconds, until the Status and Error lights on the
product flash alternately.
E
Press the Wi-Fi Protected Setup (WPS) button on the wireless router (access point).
Note:
If the wireless router (access point) does not have a WPS button, you can enable WPS using the software supplied
with your wireless router (access point). For more details, see the documentation supplied with the wireless router
(access point).
When the Status light on the product stays on, the connection has been established.
To scan you need to configure the scanning software on your computer.
&“Configuring Scanning Software on Your Computer” on page 19
Note:
See the following section if Wi-Fi setup fails.
&“Cannot connect to access point” on page 25
WPS PIN code
To perform the setup, enter eight numbers (PIN code) into the wireless router (access point). The PIN code for the
product is 01234565.
A
Set the connection mode switch on the product to AP mode.
Note:
Even though the WPS PIN code method sets up the product for an infrastructure network, you need to set the
connection mode switch to AP mode in this step.
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B
Open the input tray.
C
Hold down the Connect button on the product and turn it on.
Continue holding down the Connect button until the Status and Error lights on the product flash alternately.
D
Enter the PIN code (01234565) into the wireless router (access point).
Note:
See the documentation supplied with the wireless router (access point) for more information on entering the PIN
code.
When the Status light on the product stays on, Wi-Fi setup for the product is complete.
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E
Turn off the product.
F
Set the connection mode switch on the product to Wi-Fi.
G
Turn on the product.
When the Status light on the product stays on, the connection has been established.
To scan you need to configure the scanning software on your computer.
&“Configuring Scanning Software on Your Computer” on page 19
Note:
See the following section if Wi-Fi setup fails.
&“Cannot connect to access point” on page 25
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Using EpsonNet Config
You can use EpsonNet Config to connect the product to a Wi-Fi network using infrastructure mode.
Connect the product to your computer using a direct Wi-Fi connection to register the infrastructure network settings
on the scanner. Next, reboot the scanner in infrastructure connection mode to connect it to your infrastructure
network.
Note:
If you are using iOS or Android devices, you can use Epson DocumentScan to connect the product using infrastructure mode.
See the following section for more information on Epson DocumentScan.
&“Smartphone or tablet” on page 7
Check the following settings before you start.
❏EpsonNet Config is installed on your computer.
If it is not installed, install it from the software disc or download it from the following web site.
http://support.epson.net/setupnavi/
❏The product and your computer are turned on and connected with a direct Wi-Fi connection.
&“Direct Wi-Fi Connection” on page 16
A
Start EpsonNet Config on your computer.
Windows 8.1/Windows 8:
Start screen > Apps > EpsonNet > EpsonNet Config
Windows 7/Windows Vista/Windows XP:
Start > All Programs or Programs > EpsonNet > EpsonNet Config VX* > EpsonNet Config
Mac OS X:
Select Applications > Epson Software > EpsonNet > EpsonNet Config VX* > EpsonNet Config.
* Where "X" is the software version.
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B
Select your product from the list, and then click Configuration.
C
Select Network Interface - Network - Basic (Wireless).
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D
Make the necessary settings for your infrastructure connection.
Item Setting
Communication mode Set to Infrastructure.
SSID Set the SSID of the wireless router (access point) you want to connect to.
Security level Set the security level of your wireless connection.
WEP Settings
WPA Settings
Set the security key of your wireless connection.
Make additional settings if necessary.
Note:
If you do not know the security settings for the wireless router (access point), see the documentation supplied with the
wireless router (access point) or contact your network administrator.
E
Click Transmit.
F
Quit EpsonNet Config.
Click Device, and then click Quit.
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G
Turn off the product.
H
Disconnect direct Wi-Fi connection, and then connect your computer to your infrastructure network.
I
Set the connection mode switch on the product to Wi-Fi.
J
Turn on the product.
When the Status light on the product stays on, the connection has been established.
To scan you need to configure the scanning software on your computer.
&“Configuring Scanning Software on Your Computer” on page 19
Note:
See the following section if Wi-Fi setup fails.
&“Cannot connect to access point” on page 25
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Direct Wi-Fi Connection
You can connect the product directly to devices that have a Wi-Fi function without using a wireless router (access
point). The product acts as an access point; this connection method is known as "access point mode".
Note:
❏This connection mode does not support Windows 8.1/Windows 8.
❏When using a direct Wi-Fi connection, your computer’s Internet access is disabled.
If you want to scan without using a CD drive or Mac OS X computer with a direct Wi-Fi connection, download scanning
software before you connect.
http://support.epson.net/setupnavi/
The connection specifications are as follows:
❏Number of concurrent connections: 4
❏Security: WPA2-PSK (AES)
❏Standard: 802.11b/g
A
Set the connection mode switch on the product to AP mode.
B
Open the input tray.
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C
Turn on the product.
D
From your computer or device, search for and select the SSID shown on the label on the rear of the product.
E
Enter the password shown on the label on the rear of the product into the Wi-Fi settings on your computer or
device.
When the Status light on the product stays on, check whether or not the connection has been established
correctly on your computer or device.
To scan you need to configure the scanning software on your computer.
&“Configuring Scanning Software on Your Computer” on page 19
Note:
See the following section if Wi-Fi setup fails.
&“Cannot connect to access point” on page 25
Using WPS push button for direct Wi-Fi connection
You can setup a direct connection by pushing the WPS push button or by using the WPS function if your device
supports this method.
Note:
❏Before connecting the product to the network, check that your device supports the WPS function.
❏See the documentation supplied with your device for more information on the access point WPS function or
troubleshooting.
A
Set the connection mode switch on the product to AP mode.
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B
Open the input tray.
C
Turn on the product.
D
Hold down the Connect button on the product for at least three seconds until the Status and Error lights on the
product flash alternately.
The product enters standby status for WPS connection for two minutes, and the Status light stays on.
E
On the device you want to connect the product to, press the WPS button or start the WPS function.
Note:
You need to finish this step within approximately two minutes. Otherwise, the standby status for WPS connection is
cancelled.
Check whether or not connection has been established correctly on your computer or device.
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To scan you need to configure the scanning software on your computer.
&“Configuring Scanning Software on Your Computer” on page 19
Note:
See the following section if Wi-Fi setup fails.
&“Cannot connect to access point” on page 25
Configuring Scanning Software on Your Computer
If you are setting up the product without the CD installer, you need to configure scanning software on your computer.
Register the product’s IP address in the scanner driver.
Setting up the scanner driver
This section describes how to setup scanning software on your computer.
Check the following settings before you start.
❏Epson Scan is installed on your computer.
If it is not installed, install it from the software disc or download it from the following web site.
http://support.epson.net/setupnavi/
❏You have the IP address of the product you want to use if there are multiple scanners in your network. See the
following section for information on how to check the IP address.
&“Checking the product’s IP address” on page 21
❏Your product is turned on and connected to a wireless network.
Note for Windows:
Log in as a user with administrator’s authority, and then install. If you areasked to enter an administrator’s password, enter
the password, and then continue with the operations.
Note for Mac OS X:
❏Do not use the Fast User Switching function while using your scanner.
❏You must log on to a Computer Administrator account.
A
Start Epson Scan Settings.
Windows 8.1/Windows 8:
Start screen > Apps > Epson > Epson Scan Settings
Windows 7/Windows Vista/Windows XP:
Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings
Mac OS X:
Select Applications > EPSON Software > EPSON Scan Settings.
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B
Select your scanner from the Select Scanner drop-down list.
C
Select Network, then click Add.
D
In the Add window, choose the product’s IP address under Search for addresses. Then click OK.
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