Epson Stylus Pro 9600 Photographic Dye Ink User manual

Reference Guide
®

1
Contents
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product Information
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . 31
The Control Panel
Buttons, Lights, and Messages . . . . . . . . . . . . . . . . . . . . . . . . . 47
SelecType Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Printing with Windows
Accessing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . 81
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using the Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Getting Information Through Online Help. . . . . . . . . . . . . . 109
Checking Printer and Print Job Status . . . . . . . . . . . . . . . . . . 110
Increasing the Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Setting Up Your Printer on a Network . . . . . . . . . . . . . . . . . 122
Updating to Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updating the Driver in Windows XP, Windows 2000, and Win-
dows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Uninstalling the Printer Software. . . . . . . . . . . . . . . . . . . . . . 135

2
Uninstalling the USB Host Device Driver (Windows Me and 98
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Printing with Macintosh
Accessing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 137
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Using the Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Getting Information Through Online Help. . . . . . . . . . . . . . 159
Checking Printer and Print Job Status . . . . . . . . . . . . . . . . . . 159
Setting Up Your Printer on a Network . . . . . . . . . . . . . . . . . 167
Paper Handling
Notes for Special Media and Other Media . . . . . . . . . . . . . . 170
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Setting the Paper Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Maintenance and Transportation
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Replacing Black Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . 199
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . 212
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Using Optional Product
Using the Auto Take-up Reel Unit. . . . . . . . . . . . . . . . . . . . . 220

3
Troubleshooting
Printer Stops Printing Unexpectedly . . . . . . . . . . . . . . . . . . . 233
The Printer does not Turn on or Stay on . . . . . . . . . . . . . . . . 234
The Printer Prints Nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Printouts are Not What You Expected. . . . . . . . . . . . . . . . . . 241
Print Quality Could be Better . . . . . . . . . . . . . . . . . . . . . . . . . 244
Color Documents Print in Black Only . . . . . . . . . . . . . . . . . . 248
Printing Could be Faster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Roll Paper Cannot be Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Paper Feed or Paper Jam Problems Occur Frequently . . . . 249
Roll Paper does not Eject Properly. . . . . . . . . . . . . . . . . . . . . 251
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Troubleshooting on the Optional Auto Take-up Reel Unit 254
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . 256
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

4
Glossary
The following definitions apply specifically to printers.
application
A software program that helps you carry out a particular task, such as word
processing or financial planning.
ASCII
American Standard Code for Information Interchange. A standardized coding
system for assigning numerical codes to letters and symbols.
banding
The horizontal lines that sometimes appear when printing graphics. This occurs
when the print heads are misaligned. See also MicroWeave.
bit
A binary digit (0 or 1), which is the smallest unit of information used by a printer
or computer.
brightness
The lightness or darkness of an image.
buffer
The portion of the printer's memory used to store data before printing it.
byte
A unit of information consisting of eight bits.
characters per inch (cpi)
A measure of the size of text characters, sometimes referred to as pitch.
CMYK
Cyan (blue-green), magenta, yellow, and black. These colored inks are used to
create the subtractive system array of printed color.
color matching
A method of processing color data so that colors displayed on a computer screen
closely match colors in printouts. A variety of color-matching software is
available. See also ColorSync and sRGB.
ColorSync
Macintoshsoftware that isdesigned soyou get WYSIWYG(What You SeeIs What
You Get) color output. This software prints colors as you see them on your screen.

5
cpi
See characters per inch.
default
A value or setting that takes effect when the equipment is turned on, reset, or
initialized.
DMA
Direct Memory Access. A data transfer feature that by-passes a computer’s CPU
and allows direct communication between the computer’s memory and
peripheral devices (such as printers).
dot matrix
A method of printing in which each letter or symbol is formed by a pattern
(matrix) of individual dots.
dpi
Dots per inch. The dpi measures the resolution. See also resolution.
drive
A memory device, such as CD-ROM, hard disk, or floppy disk. In Windows, a
letter is assigned to each drive for easy management.
driver
A software program that sends instructions to a computer peripheral to tell it
what to do. For example, your printer driver accepts print data from your word
processor application and sends instructions to the printer on how to print this
data.
economy printing
Printing in which images are printed with fewer dots to save ink.
error diffusion
Error diffusion blends individual colored dots with the colors of the surrounding
dots to create the appearance of natural colors. By blending colored dots, the
printer can achieve excellent colors and subtle color gradation. This method is
bestsuited forprinting documentsthat contain detailedgraphics orphotographic
images.
ESC/P
Abbreviation for Epson Standard Code for Printers. This system of commands
givesyou control ofyour printerfrom your computer.It isstandardfor allEPSON
printers and supported by most application programs for personal computers.

6
ESC/P Raster
A command language that gives you control of your printer from your computer.
Commands in this language produce laser-like features, such as enhanced
graphics printing.
font
A style of type designated by a family name.
grayscale
A scale of shades of gray from black to white. Grayscale is used to represent colors
when printing with black ink only.
halftones
Patterns of black or colored dots used to reproduce an image.
halftoning
Method of using dot patterns to represent an image. Halftoning makes it possible
to produce varying shades of gray using only black dots, or a nearly infinite array
of colors using only a few colors of dots. See also halftones.
head alignment
The operation to correct any misalignment of the print heads. Vertical banding
will be corrected.
head cleaning
The operation to clean any clogged nozzles for correct printing.
high speed printing
Printing in which images are printed in both directions. This provides faster
printing.
initialization
Returns the printer to its defaults (fixed set of conditions). This happens every
time you turn on the printer or reset the printer.
ink cartridge
The cartridge which contains ink.
ink jet
A method of printing in which each letter or symbol is formed by precisely
spraying ink onto paper.
interface
The connection between the computer and the printer. A parallel interface
transmits data one character or code at a time. A serial interface transmits data
one bit at a time.

7
interface cable
The cable that connects between the computer and the printer.
LCD
Liquid Crystal Display. Shows various messages according to status of the
printer.
local printer
The printer which is connected to the computer’s port directly by interface cable.
media
Materials upon which data is printed, such as roll paper and cut sheets, plain
paper, and special paper.
memory
The part of the printer’s electronic system that is used to store information (data).
Some information is fixed and is used to control how the printer operates.
Information that is sent to the printer from the computer is stored in the memory
temporarily. See also RAM and ROM.
MicroWeave
Printing in which images are printed in finer increments to reduce the possibility
of banding and to produce laser-like images. See also banding.
monochrome
This means printing with only one color of ink, which is generally black ink.
nozzle
Fine tubes in the print head through which ink is sprayed on the page. Print
quality may decline if print head nozzles are clogged.
nozzle check
A method for checking the operation of the printer. When you perform a nozzle
check, the printer prints the firmware (ROM) version and a nozzle check pattern.
online help
Helpful comments related to the current window or dialog box.
parallel interface
See interface.
Peer-to-peer networks
Windows support peer-to-peer networking. Any computer can access the
resources of a computer on the network.

8
PhotoEnhance4
The EPSON software to change the shade of tone, to correct image data and to
change the sharpness of the image data.
port
An interface channel through which data is transmitted between devices.
printable area
The area of a page on which the printer can print. It is smaller than the physical
size of the page due to margins.
printer driver
A software program that sends commands for using the features of a particular
printer. Often shortened to “driver”. See also driver.
printing mode
The number of dots per inch used to represent an image. Your printer has five
printing mode settings: SuperPhoto (2880 dpi), SuperFine (1440 dpi), Fine (720
dpi), Normal (360 dpi), and Economy.
print queue
If your printer is connected to a network, print jobs that are sent to the printer
while it is busy are stored in a waiting line, or print queue, until they can be
printed.
Progress Meter
A meter that shows the progress of the current print job for Windows.
RAM
Random Access Memory. The portion of the printer's memory used as a buffer
and for storing user-defined characters. All data stored in RAM is lost when the
printer is turned off.
reset
To return a printer to its defaults by turning the printer off and then back on.
resolution
The number of dots per inch used to represent an image.
ROM
Read Only Memory. A portion of memory that can only be read and cannot be
used for data storage. ROM retains its contents when you turn off the printer.
RGB
Red, green, and blue. These colors, in phosphors irradiated by the computer
monitor's electron gun, are used to create the additive array of screen colors.

9
SelecType settings
Settings made using the printer’s control panel. In SelecType mode, various
printer settings that are not available using the printer driver, such as test print
settings, can be made.
spool
The first step in printing, in which the printer driver converts the print data into
codes that your printer understands. This data is then sent to the printer directly
or to the print server.
Spool Manager
The software program that converts print data into codes that your printer
understands. See also spool.
sRGB
Windows software that is designed so you get WYSIWYG (What You See Is What
You Get) color output. This software prints colors as you see them on your screen.
Status Monitor
The software program that allows you to check the printer’s status.
subtractive colors
Colors produced by pigments that absorb some colors of light and reflect others.
See also CMYK.
utility
A program for carrying out a specific function, which is usually related to system
maintenance.
WYSIWYG
Acronym for What You See Is What You Get. This term is used to describe
printout that looks exactly as it appeared on screen.

10
Product Information
Safety Instructions
Important Safety Instructions
Read all of these instructions before using your printer. Also be
sure to follow all warnings and instructions marked on the
printer.
❏Do not block or cover the openings in the printer’s cabinet.
❏Do not insert objects through the slots. Take care not to spill
liquid on the printer.
❏Use only the type of power source indicated on the printer’s
label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or
automatic timers.
❏Keepthe entire computer systemaway from potentialsources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏Do not use a damaged or frayed power cord.

11
❏If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet’s ampere rating.
❏Do not attempt to service the printer yourself.
❏Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
❏Theinterfaceconnectors (includingTypeBinterface card)and
the connector for optional Auto Take-up Reel Unit are
Non-LPS (non-limited power source).
❏If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and
over-current protection for this printer, the building
installation must be protected by a 10 or 16 amp circuit
breaker.
A Few Precautions
When choosing a place for the printer
❏Place the printer on a flat, stable surface that is larger than the
printer. The printer will not operate properly if it is tilted or
at an angle.

12
❏Avoid places subject to rapid changes in temperature and
humidity.Also keepit away fromdirect sunlight,strong light,
or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Keep the printer away from the dusty areas.
❏Place the printer near a wall outlet where the plug can be
easily unplugged.
ENERGY STAR®Compliance
As an International ENERGY STAR Partner, EPSON has
determined that this product meets the International ENERGY
STAR Program guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners, in an effort to reduce air pollution caused by power
generation.
When using the printer
❏Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏Do not move the print heads by hand; otherwise you may
damage the printer.

13
❏Always turn the printer off using the Power button on the
control panel. When this button is pressed, the Operate light
flashes briefly then goes off. Do not unplug the printer or turn
off the power to the outlet until the Operate light stops
flashing.
❏Before transporting the printer, make sure the print heads are
in the home (far right) position.
When handling the ink cartridges
❏Keep ink cartridges out of the reach of children and do not
drink.
❏If ink gets on your skin, wash it off with soap and water. If it
gets in your eyes, flush them immediately with water.
❏If you use EPSON UltraChrome type ink cartridges, shake the
ink cartridge gently before installing it for best results.
cCaution:
Do not shake cartridges that have been installed previously.
❏Do not use an ink cartridge beyond the date printed on the
cartridge carton.

14
❏If you use EPSON UltraChrome type ink cartridges, use up
the ink cartridge within six months of installation for best
results.
❏Do not dismantle the ink cartridges or try to refill them. This
could damage the print heads.
❏Store ink cartridges in a cool, dark place.
❏After bringing an ink cartridge inside from a cold storage site,
allow it to warm up at room temperature for at least three
hours before using it.
❏Do not touch the green IC chip on the side of the cartridge.
This may affect normal operation and printing.
❏In this ink cartridge, the IC chip retains a variety of cartridge
related-information, such as the amount of ink remaining, so
that a cartridge may be removed and reinserted freely.
❏If you remove an ink cartridge for later use, protect the ink
supply area from dirt and dust, and store it in the same
environment as the printer. Note that there is a valve in the
inksupply port, makingcovers orplugs unnecessary,but care
is needed to prevent the ink from staining items that the
cartridge touches. Do not touch the ink supply port or
surrounding area.

15
Printer Specifications
Printing
Character mode:
* characters per inch
Raster graphics mode:
Printing method On-demand ink jet
Nozzle configuration Black: 96 nozzles ×2
(Black 1 and Black 2)
Color: 96 nozzles ×5
(cyan,magenta,yellow,lightcyan,light
magenta)
Character Pitch Printing Column
10 cpi* 237 for StylusPro 7600
437 for StylusPro 9600

16
StylusPro 7600
StylusPro 9600
* dots per inch
Horizontal
resolution
Printable width Available dots
360 dpi* 604 mm
(24.16 inches)
8698
720 dpi 604 mm
(24.16 inches)
17395
1440 dpi 604 mm
(24.16 inches)
34790
2880 dpi 604 mm
(24.16 inches)
69581
Horizontal
resolution
Printable width Available dots
360 dpi* 1112 mm
(43.78 inches)
15762
720 dpi 1112 mm
(43.78 inches)
31524
1440 dpi 1112 mm
(43.78 inches)
63048
2880 dpi 1112 mm
(43.78 inches)
126087
Resolution Maximum 2880 dpi ×1440 dpi
Print direction Bidirectional
Control code ESC/P Raster
Line spacing 1/6 inch or programmable in 1/1440
inch increments

17
Printable area
Roll paper and cut sheets
*For roll paper, the following margin widths can be selected using the control
panel as follows. For details, see in “PAPER MARGIN”.
Paper feed speed 215 ± 10 mm seconds per 1/4 inch line
RAM 32 MB for StylusPro 7600
64 MB for StylusPro 9600
Character tables PC 437 (US, Standard Europe),
PC 850 (Multilingual)
Character sets EPSON Courier 10 cpi
A For roll paper, the minimum top margin is 3.0 mm (0.12")*.
For cut sheets, the minimum top margin is 3.0 mm (0.12").
B-L For roll paper, the minimum left margin is 0 mm (0")*.
For cut sheets, the minimum left margin is 0 mm (0").
B-R For roll paper, the minimum right margin is 0 mm (0")*.
For cut sheets, the minimum right margin is 0 mm (0").
C For roll paper, the minimum bottom margin is 3.0 mm (0.12")*.
For cut sheets, the minimum bottom margin is 14.0 mm (0.55").
A
B-L B-R
C

18
Note:
The printer automatically detects the dimensions of the paper that
is loaded. Print data that exceeds the printable area of the paper
cannot be printed.
Mechanical
Parameter A B-L B-R C
3 mm 3 mm 3 mm 3 mm 3 mm
15 mm 15 mm 15 mm 15 mm 15 mm
T/B 15 mm
(Default)
15 mm 3 mm 3 mm 15 mm
Paper feed method Friction
Paper path Roll paper or cut sheets with manual
insertion
Dimensions (printing) StylusPro 7600:
Width: 1,100 mm (43.3 inches)
Depth: 572 mm (22.5 inches)
Height: 560 mm (22.0 inches)
StylusPro 9600:
Width: 1,624 mm (63.9 inches)
Depth: 717 mm (28.2 inches)
Height: 1,181 mm (46.5 inches)

19
Electrical
Note:
Check the label on the back of the printer for voltage information.
Weight StylusPro 7600:
Approx. 43.5 kg (95.7 lb)
StylusPro 9600:
Approx. 63.5 kg (139.7 lb)
Stand:
Approx. 20.5 kg (45.1 lb)
Rated 100 V to 240 V
Input voltage range 90 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49 to 61 Hz
Rated current 1.0 - 0.5 A
Power consumption Approx. 130.5 W (ISO10561 Letter Pattern)
29 W or less in sleep mode