
9
Cleaning the Print Head Using the Product Control Panel ...................................................... 232
Cleaning the Print Head Using a Computer Utility................................................................... 233
Aligning the Print Head Using the Product Control Panel................................................................. 236
Cleaning the Paper Guide ................................................................................................................ 237
Cleaning and Transporting Your Product ............................................................................................. 239
Cleaning Your Product ..................................................................................................................... 239
Cleaning the Paper Rollers .............................................................................................................. 239
Cleaning the Print Head Path ........................................................................................................... 241
Transporting Your Product ............................................................................................................... 244
Solving Problems .................................................................................................................................... 247
Checking for Software Updates........................................................................................................ 247
Product Status Messages ................................................................................................................ 248
Running a Product Check ................................................................................................................ 250
Resetting Control Panel Defaults ..................................................................................................... 251
Solving Setup Problems ................................................................................................................... 252
Product Does Not Turn On or Off................................................................................................. 253
Noise After Ink Installation ........................................................................................................... 253
Software Installation Problems .................................................................................................... 253
Solving Network Problems ............................................................................................................... 254
Product Cannot Connect to a Wireless Router or Access Point .................................................. 254
Network Software Cannot Find Product on a Network................................................................. 255
Product Does Not Appear in Mac Printer Window ....................................................................... 256
Cannot Print Over a Network....................................................................................................... 257
Cannot Scan Over a Network ...................................................................................................... 258
Solving Copying Problems ............................................................................................................... 259
Product Makes Noise, But Nothing Copies.................................................................................. 260
Product Makes Noise When It Sits for a While............................................................................. 260
Solving Paper Problems................................................................................................................... 260
Paper Feeding Problems............................................................................................................. 260
Paper Jam Problems in the Paper Cassette................................................................................ 261
Paper Jam Problems Inside the Product ..................................................................................... 263
Paper Jam Problems in the Rear Cover ...................................................................................... 265
Paper Ejection Problems ............................................................................................................. 266