Epson Stylus COLOR 3000 User manual

User’s Guide
Printed on recycled paper with at least 10% post-consumer content.
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ii
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of SEIKO
EPSON CORPORATION. The information contained herein is designed only for use with
this EPSON printer. EPSON is not responsible for any use of this information as applied to
other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance
instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON Stylus are registered trademarks and EPSON StylusRIP is a trademark
of SEIKO EPSON CORPORATION.
Adobe, PageMaker, PostScript, and the PostScript logo are trademarks of Adobe Systems
Incorporated, which may be registered in certain jurisdictions.
PANTONE is a registered trademark and PANTONE CALIBRATED is a trademark of
Pantone, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 1997 by Epson America, Inc. 4007399 / CPD 5150
6/97
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User’s Guide Update
Pantone®professional color palette files for EPSON Stylus®
printers are not currently available as stated in your User’s
Guide. We apologize for any inconvenience this may cause.
They will be available in August of 1997, free of charge, on
EPSON’s World Wide Web site at http://www.epson.com or
by calling [phone] and asking for diskettes.
EPSON and EPSON Stylus are registered trademarks and EPSON StylusRIP is a
trademark of SEIKO EPSON CORPORATION.
PANTONE is a registered trademark of Pantone, Inc.
Copyright © 1997 by Epson America, Inc. CPD 5151
6/97

iii
Contents
Introduction
Special Features 2
Macintosh System Requirements 3
Standalone and Network Environments 4
How To Use Your Manual 6
Cautions, Notes, and Tips 6
Where To Get Help 7
Electronic Support Services 7
1Installing the StylusRIP
Software
Checking the Printer 1-2
Installing StylusRIP Standalone or Print Server Software 1-2
Preparing for Standalone Installation 1-3
Installing on a Standalone or Print Server System 1-4
Installing StylusRIP Client 1-6
Installing the StylusRIP Software License in Your Printer 1-7
Color Matching 1-9
PANTONE Color Support 1-10
ColorSync 2.0 Support 1-10
QuarkXPress Support 1-10
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Contents
iv
2Printing with the StylusRIP
Software
Setting Up the StylusRIP Server 2-1
Starting the StylusRIP Server Software 2-4
Starting the StylusRIP Server Software Automatically 2-7
Printing from an Application 2-8
Setting Up the Print Job 2-8
Setting Print Options 2-10
Drag and Drop Printing 2-12
Managing Print Jobs 2-13
Using the StylusRIP Monitor 2-13
3Troubleshooting
Printed images are clipped at the edges 3-1
The printer is producing many pages containing
garbled characters 3-2
One or more colors are missing in your printout or
it prints in black ink only 3-2
You see a memory or VM error message 3-3
You see Font not found or Find font error messages 3-3
You see a Printer cannot be opened or
Printer not found error message 3-4
Index
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1
/
Introduction
The EPSON® StylusRIP™ software lets you turn your EPSON
Stylus®ink jet printer into a Level 2 PostScript®printer. It
reads the Adobe®Level 2 PostScript files you create on your
Apple®Macintosh,
®turns them into raster images, and prints
them on your printer.
Adobe PostScript is the industry standard for high-quality
graphic output. All the elements in a document—including
text, graphics, and other images—are processed andreproduced
using PostScript code. Then, when you print from an
application such as QuarkXPress,
™the StylusRIP software
creates a raster image from the PostScript code and sends it to
your printer.
EPSON StylusRIP includes a useful “drag and drop” function
that allows you to print just by clicking on a PostScript file icon
(.PS file) and dragging it to the StylusRIP software icon. You
can use StylusRIP with a standalone Macintosh or in a network
environment, as described later in this Introduction.
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Introduction
2
Special Features
To take maximum advantage of your EPSON Stylus printer’s
photo-quality output, the StylusRIP software includes these
special features:
◗EPSON error diffusion software, the same high-quality
AcuPhoto™halftoning technology used in EPSON’s
non-PostScript printer drivers
◗PANTONE®professional color palette files—calibrated
for EPSON Stylus printers using various media at various
resolutions—to give you process versions of PANTONE
colors when you use PANTONE-licensed applications
◗ColorSync™2.0 support through International Color
Consortium (ICC) profiles, providing total ICC and
ColorSync compatibility for software applications
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Introduction
3
Macintosh System Requirements
To use the StylusRIP software with a Macintosh in either a
standalone or network environment, your system should
include:
◗Centris, Quadra, Power Macintosh,
™or Performa series
Macintosh (standalone only)
◗PowerPC™or 68040 CPU
◗At least 16MB of RAM for the StylusRIP software (20MB
or more is recommended), in addition to the RAM needed
by your operating system and other applications
◗At least 8MB of free hard disk space to install the software
and at least 150MB of free hard disk space for processing
large files
◗Macintosh Operating System 7.5 or later
◗CD-ROM drive
Note:
You cannot use a Performa series Macintosh computer with a
CD-ROM drive as a print server.
To set up a Macintosh as a client on a network using StylusRIP,
it must have the following minimum configuration:
◗Centris, Quadra, Power Macintosh, or Performa series
Macintosh
◗LocalTalk™or Ethernet™connection with the Macintosh
set up as the StylusRIP print server
◗Macintosh Operating System 7.5 or later
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Introduction
4
Standalone and Network
Environments
If your Macintosh is not connected to a network, you are using
it as a “standalone” system, with your EPSON Stylus printer
directly connected to your system. Before you install the
StylusRIP software, you must set up your printer and test it
fully; see Chapter 1 for complete instructions.
IfyourMacintosh is connected inanetwork, there are twoways
to use the StylusRIP software, depending on how your network
is configured.
Note:
It is best to choose a Power Macintosh with a fast processor and
ample RAM as your print server, allowing you to devote its
resources to printing the data sent over the network. LocalTalk
networks are not recommended for use with EPSON printers.
In a “direct connection” configuration (as shown below), the
Macintosh that is connected to the printer acts as the print server,
with the StylusRIP Server software installed on it. The other
computers in the network are “clients” of the server, with the
StylusRIP client software installed on them.
serial cable
printer print server clients
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Introduction
5
In the direct connection configuration, the client
Macintosh sends a print job to the print server, which puts
the job in a print queue and then sends it to the printer.
This speeds up transmission of the job because it is sent
over the network only once.
◗In a “typical” network configuration, the print server and
client Macintosh computers are all connected to the printer
via an optional interface card, with the StylusRIP software
(server or client version) installed on all the computers.
In a typical configuration, the print job is sent over the
network twice before it is printed: once from the client to
the printer server and once from the printer server to the
printer.
Note:
You may experience problems if you have more than one printer on
the network in a “mixed” configuration. For example, if you have
one EPSON Stylus printer connected to a serial port and set up as
remote only and another connected via a network interface card on
the same network, you cannot set the network/AppleTalk®control
panel for remote only and Ethernet at the same time.
clients print server
printer optional interface card
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Introduction
6
See Chapter 1 for complete instructions on installing the
StylusRIP software in these network configurations.
How To Use Your Manual
This User’s Guide contains the following information:
Chapter 1 tells you how to install the StylusRIP software in
your Macintosh computer(s) and in the printer.
Chapter 2 explains how to print with the StylusRIP software.
Chapter 3 gives solutions to any possible problems you may
have.
An Index is included at the end of the book.
Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Cautions must be observed to avoid damage to your equipment or
to ensure proper operation of your software.
Notes contain important information about your software or
hardware.
Tips contain additional hints for printing with EPSON StylusRIP.
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Introduction
7
Where To Get Help
EPSON provides customer support and service through a
network of authorized EPSON Customer Care Centers. Dial
[phone] for the nearest location or the following
services:
◗FaxAdvice access to EPSON’s technical information library
◗Literature on current and new products
◗The location of your nearest Authorized EPSON Reseller or
Customer Care Center
◗Technical information on the installation, configuration,
and operation of EPSON products
◗Customer relations
For answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call EPSON Sound
Advice at [phone].
You can purchase ink cartridges, paper, manuals, accessories,
and parts from EPSON Accessories at [phone] (U.S.
sales only). In Canada, please call [phone] for dealer
referral.
If you need help using application software with an EPSON
product, see the documentation for that program for technical
support information.
Electronic Support Services
You can access helpful tips, specifications, drivers, FAQs,
samplefiles,applicationnotes,andEPSON productbulletins24
hours a day, seven days a week, using a modem and one of the
online services below.
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Introduction
8
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Download Service
You can call the EPSON Download Service at [phone].
Set your communications software to 8 data bits, 1 stop bit, no
parity. Modem speed can be up to 28.8 Kbps.
EPSON FaxAdvice Service
You can access EPSON’s technical information library by
calling [phone] and selecting the appropriate phone
option. You must provide a return fax number to use FaxAdvice.
EPSON Forum on CompuServe
Members of CompuServe®can type GO EPSON at the menu
prompt to reach CompuServe’s Epson America Forum. As an
owner of an EPSON product, you are eligible for a free
introductory CompuServe membership, which entitles you to
an introductory credit and your own user ID and password.
To take advantage of this offer in the U.S. or Canada, call
[phone] and ask for representative #529.
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1-1
1
Carefully follow all the instructions in this chapter to ensure
that you install the StylusRIP software correctly. Because you
can install the software in only one printer, you must set up and
test the printer before you begin. Then you need to set up the
Macintosh computer(s) for StylusRIP printing.
Here’s what you need to do:
◗Check the printer’s setup and operation
◗Install the StylusRIP software on a standalone Macintosh
or the print server in a network
◗Install the StylusRIP client software on the client
Macintosh computers in a network
◗Use the Updater software to install the StylusRIP software
license in the printer
◗If you’ll be using ColorSync, make sure your ICC profiles
for ColorSync 2.0 support are installed. Also read the
instructionsforusing the PANTONE colortablewithyour
EPSON Stylus printer.
Installing the
StylusRIP
Software
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Installing the StylusRIP Software
1-2
Checking the Printer
Before you install the StylusRIP software, follow the
instructions in your printer’s documentation to set up your
printer for use, making sure you perform the following steps:
◗If you’ll be using the printer in a “typical” network
configuration (described on page 5 of the Introduction),
install an optional network interface card
◗Load paper, install ink cartridges, and make sure you allow
your printer to complete its entire ink charging cycle
◗Run a printer self test to make sure it operates properly
◗Connect the printer to the Macintosh or to the network
◗Install any software that came with the printer, including
the printer driver, utilities, and fonts
◗Send a sample print job to make sure the interface
connection is secure and the software is installed correctly
Once the printer is set up and tested fully, you’re ready to
install the StylusRIP software on your system.
Caution:
Don’t install the StylusRIP software until you’ve completely set up
and tested your EPSON Stylus printer or the software may not work
correctly.
Installing StylusRIP Standalone or
Print Server Software
Follow the steps in these sections to install the software on a
standalone Macintosh or on the print server system in a
network.
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Installing the StylusRIP Software
1-3
Preparing for Standalone Installation
If you connected the printer to a standalone Macintosh, you
need to make AppleTalk active. Open the Chooser in the Apple
menu and make sure AppleTalk is active.
You must set your Network Control Panel to Remote only if
you’ve connected your printer in one of these configurations:
◗You’re using System 7.51 or lower and have connected the
printer to the printer port on your Macintosh
◗You’re using System 7.52 or higher and have connected the
printer to the modem or printer port on your Macintosh
and do not have an optional interface card installed
For other configurations, go to “Installing on a Standalone or
Print Server System” on the next page.
Follow these steps to set up the printer as Remote only:
1. Restart your Macintosh with all extensions turned off
except your CD-ROM drive. Then turn on your printer.
2. Insert the StylusRIP CD-ROM in the CD-ROM drive.
3. Locate the Extensions folder within the System folder on
your hard disk drive.
4. Drag the Remote Only file from the CD-ROM to the
System Extensions folder.
5. From the Apple menu, open the Control Panels utility.
Click the Network icon and select Remote Only. (If your
system uses the Open Transport protocol, there is no
Network icon; in this case, open the AppleTalk folder and
select Remote Only in the Connect via list box.)
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Installing the StylusRIP Software
1-4
6. From the Apple menu, open the Chooser and make
AppleTalk active.
7. Close the Chooser and restart your Macintosh.
Now follow the instructions in the next section to install the
StylusRIP software.
Installing on a Standalone or Print Server
System
Before you begin installing the StylusRIP software, check that
the StylusRIP Disk 1 diskette is not write-protected. Do not
copy the diskette; you must use the original in the steps
below.
1. Turn on your printer. Then restart your Macintosh with all
extensions turned off except your CD-ROM drive.
2. Insert the StylusRIP Disk 1 diskette in a diskette drive and
the StylusRIP CD-ROM in a CD-ROM drive.
Note:
Double-click the README icon to read the latest information
on the StylusRIP software and check for any additional
installation steps.
3. Double-click the Installer icon in the Disk1 window.
4. At the title screen, click Continue.
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Installing the StylusRIP Software
1-5
You see the following dialog box:
5. Ifyou want to install the StylusRIP files in a differentfolder
from the one listed as the Destination Folder, clickSelect
Folder and choose a new one. Then click Install.
When all the files are installed, you see a dialog box telling
you to restart your Macintosh.
6. Click Restart.
The StylusRIP software is installed on your hard disk drive.
Caution:
Once you’ve installed the StylusRIP software, don’t move, modify,
or delete any of the files or folders that were created on your hard
disk or the software may not work.
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Installing the StylusRIP Software
1-6
Installing StylusRIP Client
Once you’ve installed the StylusRIP Server software on your
print server (as described on page 1-4), you can install the client
software on the client Macintosh computer(s).
Before you begin installing the StylusRIP client software,check
that the StylusRIP Disk 1 diskette is not write-protected (the
tab on the back must be closed). Do not copy the diskette; you
must use the original in the steps below.
1. Turn on or restart your Macintosh with all extensions
turned off except your CD-ROM drive.
2. Insert the StylusRIP Disk 1 diskette in a diskette drive and
the StylusRIP CD-ROM in a CD-ROM drive.
Note:
Double-click the README icon to read the latest information
on the StylusRIP software and check for any additional
installation steps.
3. Double-click the Client Install folder in the Disk1
window.
4. Double-click the Client Install icon.
5. Followthe instructions on thescreento installthesoftware.
When all the files are installed, you see a dialog box telling
you to restart your Macintosh.
6. Click Restart.
The printer drivers and PostScript printer description files are
installed on your hard disk drive.
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Installing the StylusRIP Software
1-7
Caution:
Once you’ve installed the StylusRIP software, don’t move, modify,
or delete any of the files or folders that were created on your hard
disk or the software may not work.
Installing the StylusRIP Software
License in Your Printer
Now that you’ve installed the StylusRIP software on the
Macintosh computers you will print from, you can update the
printer to enable PostScript printing. Before you begin, make
sure you have set up and tested the printer as described on
page 1-2.
Caution:
You can install the StylusRIP Updater software only one time and
in only one printer. Double check that the printer cable is securely
connected and the printer is operating properly before you begin
the update process or the StylusRIP software will not work.
Check that the StylusRIP Disk 1 diskette is not write-protected
(the tab on the back must be closed), and do not copy the
diskette; you must use the original in the steps below.
1. At the standalone or print server Macintosh, insert the
StylusRIP Disk 1 in the diskette drive. Double-click the
Updater icon in the Disk1 window.
You see a message asking you to verify that the printer is on
and working properly.
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