Epson Stylus Pro 9700 Series Installation and maintenance instructions

Epson Stylus®Pro 7700/9700
Network Guide

2Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
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Copyright © 1990-2007 Info-ZIP. All rights reserved.
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individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly,
Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert
Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg
Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.

Copyright and Trademarks 3
Permission is granted to anyone to use this software for any purpose, including commercial
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following restrictions:
Trademarks
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This information is subject to change without notice.
© 2009 Epson America, Inc. 11/09 CPD-27725
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4
Contents
Chapter 1 Introduction
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features of the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Network Interface Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Network connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Terms and Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2 Setting Up Your System for Network Printing
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing Network Components on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows 7 and Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting the Network Interface to the Network . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3 Network Software
EpsonNet Config for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EpsonNet Config for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
EpsonNet Config with Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring the Network Interface Using EpsonNet Config With a Web Browser . 29
Opening Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 4 Troubleshooting
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 5 Uninstalling Software
Windows 7 and Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Index

6Introduction
Chapter 1
Introduction
About Your Printer
Your printer has a built-in Ethernet interface and can connect anywhere on
your network using 10Base-T or 100Base-TX. The built-in Ethernet interface
automatically selects the correct link speed and network protocols when it
connects to the network.
The network interface supports multiple protocols and automatically detects
the protocols being used on your network. You can print from Microsoft®
Windows®and Mac OS®X applications.
If you want to configure the network interface to use TCP/IP and SNMP
network protocols, use EpsonNet Config. The configuration utility is provided
with your printer, and allows you to quickly and easily configure the network
interface.
Note:
The EpsonNet Config utility configures the network interface to work only with
protocols that exist on your network. This does not imply that you can use all of the
above-mentioned protocols on your network or operating system. The protocols that
the network interface can use may vary depending on the operating system and the
network configuration.
About This Guide
This Network Guide contains information about using the network interface on
a network. It includes how to set up the network interface, install the
configuration software, and configure your printer and computer network
settings.
For information about your printer, see your User’s Guide.

Introduction 7
Note:
❏This guide is written for network administrators, and many of the steps included
in this guide require detailed network knowledge and administrator rights.
❏The term “network administrator” in this guide refers to the person responsible for
maintaining the network. “Administrator” is synonymous with “Supervisor.”
❏The term “network interface” refers to the built-in Ethernet interface of the printer
in this guide.
❏Some screen shots in this guide may list a printer name other than your printer.
This does not alter the instructions.
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Operating Environment
The network interface supports the following environments.
OS Protocol
Windows 7
Windows Vista®
Windows XP (Home, Professional)
TCP/IP (using LPR, Standard TCP/IP Port)
Mac OS X 10.6
Mac OS X 10.5
Mac OS X 10.4.11
Bonjour and TCP/IP

8Introduction
Features of the Network Interface
❏Connects your Epson printer using a built-in Ethernet interface, which is
called the network interface in this manual, to the network.
❏Supports multiple protocols, such as TCP/IP and Bonjour.
❏Supports both 10Base-T and 100Base-TX.
❏Supports DHCP.
❏Supports Automatic Private IP Addressing (APIPA) that assigns an IP
address automatically to the network interface even if there is no DHCP
server on the network.
❏Supports the Dynamic DNS function.
❏Supports SNMP.
❏Supports SNTP (Simple Network Time Protocol).
❏Supports Bonjour on Mac OS X 10.4.11 or later.

Introduction 9
Network Interface Operation
Status lights
The status lights provide you with important information on the operation of
the network interface.
The light on the left indicates whether the network interface is connected to a
10Base-T (green) or 100Base-TX (orange) network.
The light on the right flashes when data is being transmitted or received.
If the light on the left is solid green and the light on the right is off, the printer
is not connected to the network.
Network connector
The RJ-45 connector is used to connect an Ethernet cable to a network. You
can use an Ethernet cable for both 10Base-T and 100Base-TX.
cCaution:
You must use a Category-5 or higher shielded twisted-pair cable to connect the
network interface to a network.
Indicates connection
type
Flashes when data
is received
RJ-45 connector
Flashes when data is
transmitted or received
Indicates connection type
RJ-45 connector

10 Introduction
About the Software
The software CD provided with your printer includes the following network
software.
❏EpsonNet Config for Windows is a Windows-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
for Windows” on page 26.
❏EpsonNet Config for Macintosh is a Macintosh-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
for Macintosh” on page 27.
❏EpsonNet Config with Web Browser is a web-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
with Web Browser” on page 27.
Terms and Concepts
Configuration -- a prepared set of conditions for proper operation of a device.
Configuring the network interface is to prepare it to work with protocols
available on a network.
DHCP -- a dynamic host configuration protocol. It is a protocol that assigns
dynamic IP addresses to devices on a network.
Protocol -- a rule that controls how data or information is exchanged through
a network. Computers and software cannot communicate with each other
using different protocols.
TCP/IP -- Transmission Control Protocol/Internet Protocol, a layer of protocols
that provides communication between nodes on a network.

Setting Up Your System for Network Printing 11
Chapter 2
Setting Up Your System for Network Printing
Overview
This section describes the general procedure on how to set up the network
interface.
1. Check the network interface operation.
Check the functions and operations of the network interface, such as the
status lights. See “Network Interface Operation” on page 9 for details.
2. Install the necessary network components on your computers.
Make sure that the necessary network components (such as TCP/IP) are
installed on your computers, and network settings (such as the IP address,
subnet mask, etc.) are set.
3. Connect the network interface to the network.
Connect the network interface to the network. See “Connecting the
Network Interface to the Network” on page 16 for details.
4. Configure the network interface and install the printer driver.
See “Configuring the Network Interface” on page 17 for details.
5. If necessary, configure the network settings of the network interface using
EpsonNet Config.
Configure the network interface using EpsonNet Config. For Windows
users, see “About EpsonNet Config” on page 26. For Macintosh users, see
“About EpsonNet Config” on page 27.

12 Setting Up Your System for Network Printing
Installing Network Components on Your Computer
Before configuring the network interface and printing from the computer, you
need to install the necessary network components (such as TCP/IP) and
assign an IP address and subnet mask for your computer, depending on the
printing method you want to use. See the section in this chapter appropriate
for your operating system.
Windows 7 and Windows Vista
For Windows 7 and Windows Vista, use the following procedure to install the
necessary components.
Note:
❏The Windows operating system CD may be required during the installation.
❏When using TCP/IP for printing, you need to set the IP address, the subnet mask,
and the default gateway of the computer.
1. Click , click Control Panel, and then click View network status and
tasks or double-click Network and Sharing Center.
2. Click Local Area Connection (Windows 7) or View Status (Windows
Vista), and then click the Properties button.
Note:
If you see the User Account Control screen, click Yes or Continue.

Setting Up Your System for Network Printing 13
3. Check if the following network components are in the list. If they are
already installed, go to “Connecting the Network Interface to the Network”
on page 16.
The following table lists the network components required for configuring
the network interface with EpsonNet Config.
The following table lists the network components required for network
printing.
4. If the necessary components are not in the list, click Install to install them.
5. Double-click Internet Protocol Version 4 (TCP/IPv4) on the Local Area
Connection Properties dialog box to open the Internet Protocols Version 4
(TCP/IPv4) Properties dialog box. Set the IP address, the subnet mask,
etc. and then click OK.
6. Restart the computer.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)
Printing method Necessary components
LPR printing Internet Protocol (TCP/IP)

14 Setting Up Your System for Network Printing
The necessary components are now installed. Go to the section “Connecting
the Network Interface to the Network” on page 16.
Windows XP
For Windows XP, use the following procedure to install the necessary
components.
Note:
The Windows XP CD may be required during the installation.
1. Click Start, select Control Panel, and then select Network Connections.
2. Under LAN or High-Speed Internet, right-click the Local Area
Connection icon and choose Properties.
3. Check if the following network components are in the list. If they are
already installed, go to “Connecting the Network Interface to the Network”
on page 16.
The following table lists the network components required for configuring
the network interface with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)

Setting Up Your System for Network Printing 15
The following table lists the components required for network printing.
4. If the necessary components are not in the list, click Install to install them.
5. For LPR printing:
Double-click Internet Protocol (TCP/IP) on the Local Area Connection
Properties dialog box to open the Internet Protocols (TCP/IP) Properties
dialog box. Set the IP address, the subnet mask, etc. and then click OK.
6. Restart the computer.
The necessary components are now installed. Go to the section “Connecting
the Network Interface to the Network” on page 16.
Mac OS X
To assign an IP address, subnet mask, etc. to your Macintosh, follow the
steps below.
1. From the Apple menu, select System Preferences.
2. Open the Network control panel. Click the TCP/IP tab.
Note:
For Mac OS X 10.6 and 10.5, select Ethernet as the connecting method on the
Network control panel, select the method to assign the IP address from the
Configure menu, and then assign the IP address.
3. Select Built-in Ethernet from the Show pull down menu.
4. Assign an IP address and other settings if necessary.
5. Click the Apply Now button to save any changes.
Go to the section “Connecting the Network Interface to the Network” on
page 16.
Printing method Necessary components
LPR printing Internet Protocol (TCP/IP)

16 Setting Up Your System for Network Printing
Setting Up the Network Interface
Connecting the Network Interface to the Network
Follow the instructions below to connect the network interface to the network.
1. Make sure that your printer is turned off.
2. Connect one end of the network cable to the RJ-45 connector on the
network interface, and the other end to the network.
cCaution:
❏You must use a Category 5 or higher shielded twisted-pair cable to
connect the network interface to prevent malfunction.
❏Do not connect or disconnect the network cable when the printer is on.
Note:
You can use both 10Base-T and 100Base-TX. When you print a lot of data, we
recommend using the highest speed available for your product with light network
traffic.
3. Turn on your printer.
Note for Mac OS X:
Since the printer supports Bonjour and is on by default, you can use the printer on
a network just by connecting it to the network. If you want to disable the Bonjour
setting, use the printer’s control panel. See “Configuring the Network Interface”
on page 17 for details.
Now you can configure the network interface to use TCP/IP on the network
and print a network status sheet.

Setting Up Your System for Network Printing 17
Configuring the Network Interface
After connecting the printer to the network, you need to configure the network
interface for use on a TCP/IP network. The following items are used to make
network settings on the printer’s control panel (available only when
NETWORK SETUP is set to ENABLE):
Follow these steps to set the IP address, subnet mask, and default gateway
from the control panel:
1. Make sure that the printer is turned on, and the LCD displays READY.
2. Press the Menu rbutton on the printer to enter the printer’s menu system.
3. Press dto highlight NETWORK SETUP, then press r.
4. Press r, then dto highlight ENABLE.
5. Press OK. A checkmark (✓) appears next to ENABLE to show that it’s
selected.
6. Press lto go back, then press dto highlight IP ADDRESS SETTING.
Item Parameter
NETWORK SETUP DISABLE, ENABLE
IP ADDRESS SETTING AUTO, PANEL
IP,SM,DG SETTING IP ADDRESS
000.000.000.000 to 255.255.255.255
(default setting is 192.168.192.168)
SUBNET MASK
000.000.000.000 to 255.255.255.255
(default setting is 255.255.255.000)
DEFAULT GATEWAY
000.000.000.000 to 255.255.255.255
(default setting is 255.255.255.255)
APPLE TALK ON, OFF
MS NETWORK ON, OFF
BONJOUR ON, OFF
INIT NETWORK SETTING EXECUTE

18 Setting Up Your System for Network Printing
7. Press r, then press uor dto choose one of the following IP configuration
settings:
❏Choose AUTO if your network uses a DHCP server to provide IP
addresses automatically. The printer’s IP address will be obtained from
the DHCP server whenever the printer is reset or turned on.
❏Choose PANEL if you would like to set the printer’s IP settings
manually.
8. Press OK. A checkmark (✓) appears next to the setting you selected.
9. Press lto go back, then do one of the following:
❏If you selected AUTO as the IP address setting, press the Pause/
Reset button to exit the printer menu. Then continue with step 14.
❏If you selected PANEL as the IP address setting, continue with step 10.
10.Press dto highlight IP,SM,DG SETTING, then press r. The LCD displays
the IP address.
11.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the subnet mask.
12.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the default gateway.
13.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press OK and
then press the Pause/Reset button to exit the printer menu.
14.Turn the printer off then back on again.
cCaution:
After turning off the printer, wait until the status lights go off before turning it
back on; otherwise the network interface may not work correctly.
15.See “Printing a Network Status Sheet” below to print a network status
sheet and confirm the new IP address. For Windows, you’ll need the IP
address during setup. You can also use the EpsonNet Config software to
obtain the IP address.

Setting Up Your System for Network Printing 19
Now you can install the printer software (see “Installing the Printer Software”
on page 20).
Printing a Network Status Sheet
1. Make sure that the printer is not printing and the LCD displays READY.
2. Press the Menu rbutton on the printer’s control panel to enter the printer’s
menu system.
3. Press dto highlight TEST PRINT, then press r.
4. Press dto highlight NETWORK STATUS SHEET, then press r.
5. Press OK to print the network status sheet.

20 Setting Up Your System for Network Printing
Installing the Printer Software
To print to the network printer, you need to install the printer driver (printer
software) on your computer. See the appropriate section below for your
operating system.
Windows
1. Insert the printer software CD in your CD or DVD drive.
2. If the AutoPlay window appears, click Run Setup.exe. If you see the User
Account Control screen, click Yes or Continue.
3. Select your product, then click Install.